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Online Food Ordering System

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Online Food Ordering System

Article  in  International Journal of Computer Applications · December 2017


DOI: 10.5120/ijca2017916046

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International Journal of Computer Applications (0975 – 8887)
Volume 180 – No.6, December 2017

Online Food Ordering System

Adithya R. Abhishek Singh Salma Pathan


Department of Computer Department of Computer Asst. Professor, Department of
Engineering Engineering Computer Engineering
Modern Education Society’s Modern Education Society’s Modern Education Society’s
College of Engineering, College of Engineering, College of Engineering,
Pune, India Pune, India Pune, India

Vaishnav Kanade
Department of Computer Engineering
Modern Education Society’s College of Engineering,
Pune, India

ABSTRACT ratings, it will give appropriate feedbacks to Restaurants /


Our proposed system is an online food ordering system that Mess service providers.
enables ease for the customers. It overcomes the Due to lack of a full fledge application that can fulfill the
disadvantages of the traditional queueing system. Our customer requirements by providing him food from
proposed system is a medium to order online food hassle free restaurants as well as from mess service, there is a need for
from restaurants as well as mess service. This system the system. This proposed system will be used by the people
improves the method of taking the order from customer. The who keep shifting from cities to cites. As well as, it will be
online food ordering system sets up a food menu online and useful for the students studying in different cities.
customers can easily place the order as per their wish. Also
with a food menu, customers can easily track the orders. This The proposed system will provide the flexibility to the
system also provides a feedback system in which user can rate Customers/Users to order from either Restaurants or Mess. It
the food items. Also, the proposed system can recommend will also provide Recommendations to the customers from the
hotels, food, based on the ratings given by the user, the hotel restaurants/mess owners uploaded on a daily basis. In the
staff will be informed for the improvements along with the proposed system, there will be no limitation on the amount of
quality. The payment can be made online or pay-on-delivery order the customer wants. Also, same application can be used
system. For more secured ordering separate accounts are as a Startup Business for the developers. It will provide real
maintained for each user by providing them an ID and a time customers feedback and ratings along with the comments
password. to the restaurants/mess owner. It gives appropriate feedbacks
to users, so if there is any error happened, then there will be a
General Terms feedback dialog toward users.
Cloud Computing, Wi-Fi
The proposed system is designed to avoid users doing fatal
Keywords errors and inappropriate action. Scope of proposed system is
Automated Food Ordering System, Dynamic Database justifiable because in large amount peoples are shifting to
Management, Internet of Things, Smart Phone diff erent cities so wide range of people can make a use of
proposed system. The system/interface will take input from
the user. The major attributes that will give input to the
1. INTRODUCTION dataset are: name, address, email-Id, mobile no, other personal
The online food ordering system sets up a food menu online related values, etc. The output will include user/customer’s
and customers can easily place the order as per they like. Also Order, Bill, Feedback and Payment options. Initially there will
with a food menu, online customers can easily track the be 10 to 12 restaurants and mess services considered inside 2
orders. The management maintains customers database, and to 3 areas.
improve food delivery service. The Restaurant management
systems motivates us to develop the system. There are various The reason why to choose this project is the idea behind
facilities provided so that the users of the system will get project that is to solve problem of people which they are
service effectively. Also, the system considers Restaurants as facing when they shift to different city. The system is not only
well as Mess facility to the customers. Again, the idea comes for user but also for provider who provides food service. This
that mostly mess users are person who are shifted for various system is for making efficient communication between
reason in new cities. So, they are interrelated. Increasing use consumer and producer of the food system which will then
of smart phones is also considered as a motivation, so that any leads to the ideal and effective system.
users of this system get all service on single click. Another
motivation can be considered as the system will be designed 2. PROBLEM STATEMENT
to avoid users doing fatal errors, users can change their own The online food ordering system sets up a food menu online
profile, users can track their food items through GPS, users and customers can easily place the order as per they like.
can provide feedback and recommendations and can give Also, the online customers can easily track their orders. The

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International Journal of Computer Applications (0975 – 8887)
Volume 180 – No.6, December 2017

management maintains customer’s database, and improve In Paper [7], the purpose of this study was to investigate the
food delivery service. factors that influence the attitude of internet users towards
online food ordering in Turkey among university students. A
This system also provides a feedback system in which user Technology Acceptance Model (TAM) developed by Davis in
can rate the food items. Also, the proposed system can 1986 was used to study adoption of Web environment for
recommend hotels, food, based on the ratings given by the food ordering. Trust, Innovativeness and External Influences
user, the hotel staff will be informed for the improvements are added to the model as main factors along with TAM.
along with the quality. The payment can be made online or
cash or pay-on-delivery system. For more secured ordering In Paper [8], the research work aims to automate the food
separate accounts are maintained for each user by providing ordering process in restaurant and also improve the dining
them an ID and a password. experience of customers. Design implementation of food
ordering system for restaurants were discuss in this paper.
3. LITERATURE REVIEW This system, implements wireless data access to servers. The
In [1] an automated food ordering system is proposed which android application on user’s mobile will have all the menu
will keep track of user orders smartly. Basically, they details. Kitchen and cashier receives the order details from the
implemented a food ordering system for diff erent type of customer mobile wirelessly. These order details are updated in
restaurants in which user will make order or make custom the central database. The restaurant owner can manage the
food by one click only. By means of android application for menu modifications easily.
Tablet PCs this system was implemented. The front end was
developed using JAVA, Android and at the backend MySQL In Paper [9], this research works on eff orts taken by
database was used. restaurants owners also to adopt information and
communication technologies such as PDA, wireless LAN,
In [2] Customer using a Smartphone is considered as a basic costly multi-touch screens etc. to enhance dining experience.
assumption for the system. When the customer approach to This paper highlights some of the limitations of the
the restaurant, the saved order can be confirmed by touching conventional paper based and PDA-based food ordering
the Smartphone. The list of selected preordered items shall be system and proposed the low-cost touch screen based
shown on the kitchen screen, and when confirmed, order slip Restaurant Management System using an android Smartphone
shall be printed for further order processing. The solution or tablet as a solution.
provides easy and convenient way to select pre-order
transaction form customers. 4. PROPOSED SYSTEM
In [3] there was an attempt to design and implementation of To overcome the limitations of above system, an Online Food
digital dining in restaurants using android technology. This Ordering System based on Internet of Things is proposed. It is
system was a basic dynamic database utility system which a wireless food ordering system using android devices.
fetches all information from a centralized database. Efficiency Android devices have gained immense popularity and have
and accuracy of restaurants as well as human errors were revolutionized the use of mobile technology in the automation
improved by this user-friendly application. Earlier drawbacks of routine task in wireless environment. Android is a Linux
of automated food ordering systems were overcome by this based operating system for mobile devices such as smart-
system and it requires a onetime investment for gadgets. phones and tablets. To develop a reliable, convenient and
accurate Food Ordering System is considered as a general
In [4] an application of integration of hotel management Objective of the study. To develop a system that will surely
systems by web services technology is presented. Ordering satisfied the customer service will be considered as an
System Kitchen Order Ticket (KOT), Billing System, objective. One of the Objective is to design a system that is
Customer Relationship Management system (CRM) are held able to accommodate huge amount of orders at a time and
together by the Digital Hotel Management. Add or expand of automatically compute the bill. To evaluate its performance
hotel software system in any size of hotel chains environment and acceptability in terms of security, user-friendliness,
was possible with this solution. accuracy and reliability is an important objective. To improve
the communication between the client and customers is one of
In [5] research work aims to design and develop a wireless the objective. The figure.1 represents the simple system
food ordering system in the restaurant. Technical operations architecture of the proposed system: -
of Wireless Ordering System (WOS) including systems
architecture, function, limitations and recommendations were
presented in this system. It was believed that with the
increasing use of handheld device such as PDAs in
restaurants, pervasive application will become an important
tool for restaurants to improve the management aspect by
minimizing human errors and by providing higher quality
customer service.
In [6] along with customer feedback for a restaurant a design
and execution of wireless food ordering system was carried
out. It enables restaurant owners to setup the system in
wireless environment and update menu presentations easily.
Smart phone has been integrated in the customizable wireless Fig.1: System Architecture
food ordering system with real-time customer feedback
implementation to facilitate real-time communication between The architectural design consists of 3 main users: - Service
restaurant owners and customers. Consumer, Owner of Mess/Restaurant, and Employee of
mess. When a person shifted to new city he has to find source

23
International Journal of Computer Applications (0975 – 8887)
Volume 180 – No.6, December 2017

for hygienic and quality food, so he/she will search and select maintaining the restaurant and mess ordering and billing
restaurant or home-based food service based on his category sections.
and as well as service that is veg or non-veg.
Scope of the proposed system is justifiable because in large
Here the main function is, in what pattern user will search the amount peoples are shifting to different cities so wide range of
service so for that purpose a part of Geo-Hashing Algorithm is people can make a use of proposed system.
used, and GPS system should be on. Person can have the
facility to search service by location that is home location of 6. REFERENCES
the person is detected with GPS and according to selected [1]. Kirti Bhandge, Tejas Shinde, Dheeraj Ingale, Neeraj
option location of nearby service get searched. Another way Solanki, Reshma Totare,”A Proposed System for
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are any service provider within that area than the list will Research in Computer Science Technology (IJARCST
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Journal of Advance Research in Computer Science and
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Based on the result of this research, it can be concluded: It [6]. Noor Azah Samsudin, Shamsul Kamal Ahmad Khalid,
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