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    Activity Draft Influential Emails

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    Sanjay
    Peta emails Seydou, a restaurant technology consultant, to discuss concerns about expanding the rollout of a new program to additional sections of restaurants. Peta believes a gradual, incremental approach would be lower risk and allow staff to address issues with fewer consequences than a large-scale expansion. Peta requests Seydou share his biggest concerns to help build consensus with their team that a gradual rollout is best for long-term customer satisfaction and revenue growth.

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    Activity Draft Influential Emails

    Uploaded by

    Sanjay
    161 views3 pages
    Peta emails Seydou, a restaurant technology consultant, to discuss concerns about expanding the rollout of a new program to additional sections of restaurants. Peta believes a gradual, incremental approach would be lower risk and allow staff to address issues with fewer consequences than a large-scale expansion. Peta requests Seydou share his biggest concerns to help build consensus with their team that a gradual rollout is best for long-term customer satisfaction and revenue growth.

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    ACTIVITY DRAFT INFLUENTIAL EMAILS

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    Peta emails Seydou, a restaurant technology consultant, to discuss concerns about expanding the rollout of a new program to additional sections of restaurants. Peta believes a gradual, incremental approach would be lower risk and allow staff to address issues with fewer consequences than a large-scale expansion. Peta requests Seydou share his biggest concerns to help build consensus with their team that a gradual rollout is best for long-term customer satisfaction and revenue growth.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    161 views3 pages

    Activity Draft Influential Emails

    Uploaded by

    Sanjay
    Peta emails Seydou, a restaurant technology consultant, to discuss concerns about expanding the rollout of a new program to additional sections of restaurants. Peta believes a gradual, incremental approach would be lower risk and allow staff to address issues with fewer consequences than a large-scale expansion. Peta requests Seydou share his biggest concerns to help build consensus with their team that a gradual rollout is best for long-term customer satisfaction and revenue growth.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
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    Peta is concerned that an expansive rollout of a new program across all restaurant locations could negatively impact customer satisfaction. She believes a gradual, incremental approach is better to allow staff to problem solve with limited consequences.

    Peta is concerned that expanding the program rollout past just the bar sections and to include all dining sections could be out of scope from the original intention and pose more risks. She believes a gradual scale-up of kitchen operations is better equipped to meet customer demands.

    Peta wants to come to a consensus with the team on a gradual rollout approach and ensure buy-in from Omar and Deanna. She hopes that by showing a united front, she can convince Omar and Deanna to share this mindset of a gradual approach.

    ACTIVITY DRAFT INFLUENTIAL EMAILS

    ====================================================================
    Email #1

    From: Peta, Project Manager


    To: Seydou, Restaurant Technology Consultant
    Subject: Program Expansion Concerns

    Good afternoon, Seydou


    It was a pleasure to meet with you yesterday and receive your input with regard to an
    expanded rollout. Your insight and contributions have been invaluable to the project thus far. As
    stated in our last meeting, I am still concerned about expanding the rollout past the bar sections
    of our restaurants. Omar has requested that we expand the rollout to include all dining sections in
    the Downtown & North locations, but I’m afraid this would be out of scope from our original
    intention.
    In my experience handling projects like this, an incremental approach affords a more
    limited risk and allows staff to problem solve with more limited consequences. As you said in
    our meeting, a gradual scale-up of kitchen operations will be better equipped to meet the
    demands of our customers. At the end of the day, customer satisfaction drives our revenue. I
    believe you and I share a similar concern that an expansive rollout will have consequences that
    will negatively impact our customer satisfaction.
    Would you feel comfortable sharing a list of your biggest rollout expansion concerns
    with me, so that I may meet with Omar & Deanna to discuss them further? Moving forward, I’d
    like to be able to come to a consensus with our team and ensure buy-in from both Omar and
    Deanna that a gradual approach will yield the best results for long-term revenue growth. I am
    hoping that by showing a united front, we would be more convincing to Omar & Deanna to share
    this mindset.

    Warm Regards,
    Peta
    Project Manager
    Peer-graded Assignment: Activity Draft
    influential emails
    =====================================================================
    ===
    Email #1
    From: Peta, Project Manager
    To: Seydou, Restaurant Technology Consultant
    Subject: Program Expansion Concerns
    Good afternoon, Seydou
    It was a pleasure to meet with you yesterday and receive your input with regard to an expanded
    rollout. Your insight and contributions have been invaluable to the project thus far.
    As stated in our last meeting, I am still concerned about expanding the rollout past the bar
    sections of our restaurants. Omar has requested that we expand the rollout to include all dining
    sections in the Downtown & North locations, but I’m afraid this would be out of scope from our
    original intention. In my experience handling projects like this, an incremental approach affords
    a more limited risk and allows staff to problem solve with more limited consequences. As you
    said in our meeting, a gradual scale-up of kitchen operations will be better equipped to meet the
    demands of our customers.
    At the end of the day, customer satisfaction drives our revenue. I believe you and I share a
    similar concern that an expansive rollout will have consequences that will negatively impact our
    customer satisfaction. Would you feel comfortable sharing a list of your biggest rollout
    expansion concerns with me, so that I may meet with Omar & Deanna to discuss them further?
    Moving forward, I’d like to be able to come to a consensus with our team and ensure buy-in
    from both Omar and Deanna that a gradual approach will yield the best results for long-term
    revenue growth. I am hoping that by showing a united front, we would be more convincing to
    Omar & Deanna to share this mindset.
    Warm Regards,
    Peta
    Project Manager

    Email #2

    From: Peta, Project Manager

    To: Carter, Executive Chef

    Subject: Program Expansion Concerns

    Good afternoon, Carter.

    It was a pleasure to meet with you yesterday and receive your inputwith regard to an
    expanded rollout. Your insight and contributions have been invaluable to theproject thus far.As
    stated in our last meeting, I am still concerned about expanding the rollout past the barsections of
    our restaurants. Omar has requested that we expand the rollout to include all diningsections in
    the Downtown & North locations, but I’m afraid this would be out of scope from ouroriginal
    intention.

    In my experience handling projects like this, an incremental approach affordsa more


    limited risk and allows staff to problem solve with more limited consequences.Additionally,
    current staffing is not robust enough to handle a significant uptick in orders withouthiring
    additional personnel immediately.At the end of the day, customer satisfaction drives our revenue.
    I believe you and I share asimilar concern that an expansive rollout will have consequences that
    will negatively impact ourcustomer satisfaction.

    Would you feel comfortable sharing a list of your biggest rolloutexpansion concerns with
    me, so that I may meet with Omar & Deanna to discuss them further?Moving forward, I’d like to
    be able to come to a consensus with our team and ensure buy-infrom both Omar and Deanna that
    a gradual approach will yield the best results for long-termrevenue growth. I am hoping that by
    showing a united front, we would be more convincing toOmar & Deanna to share this mindset.

    Warm Regards,

    Peta

    Project Manager

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