VWZ Ai

en Operating instructions
en Installation instructions
Heat pump control interface

module
VWZ AI
Publisher/manufacturer
Vaillant GmbH
Berghauser Str. 40 D-42859 Remscheid
Tel. +492191 18 0 Fax +492191 18 2810
info@vaillant.de www.vaillant.de
en Operating instructions ....................................... 1
en Installation instructions .................................... 11
Contents
Operating instructions
Contents
1 Safety .................................................................... 2
1.1 Action-related warnings ......................................... 2
1.2 Intended use .......................................................... 2
1.3 General safety information .................................... 2
2 Notes on the documentation .............................. 4
3 Product description............................................. 4
3.1 Heat pump system................................................. 4
3.2 Control elements.................................................... 4
3.3 Control panel ......................................................... 4
3.4 Description of the symbols .................................... 4
3.5 Functional description of buttons........................... 5
3.6 Type designation and serial number ..................... 5
3.7 CE marking ............................................................ 5
3.8 Safety devices ....................................................... 5
4 Operation.............................................................. 5
4.1 Basic display.......................................................... 5
4.2 Operating concept ................................................. 6
4.3 Menu display.......................................................... 6
4.4 Starting up the product .......................................... 6
4.5 Setting the heating flow temperature..................... 7
4.6 Setting the domestic hot water temperature.......... 7
4.7 Switching off the product's functions ..................... 7
5 Care and maintenance ........................................ 8
5.1 Caring for the product ............................................ 8
5.2 Maintenance .......................................................... 8
5.3 Reading maintenance messages .......................... 8
5.4 Checking the system pressure .............................. 8
6 Troubleshooting .................................................. 8
6.1 Reading fault messages ........................................ 8
6.2 Detecting and eliminating faults............................. 8
7 Decommissioning................................................ 8
7.1 Temporarily decommissioning the product............ 8
7.2 Permanently decommissioning the product........... 8
8 Recycling and disposal....................................... 8
9 Guarantee and customer service....................... 8
9.1 Guarantee.............................................................. 8
Appendix .............................................................................. 9
A Troubleshooting .................................................. 9
B Overview of the end user operating level ......... 9
0020291573_00 Heat pump control interface module Operating instructions 1

1 Safety
1 Safety they have been given supervision or instruc-
tion concerning use of the product in a safe
1.1 Action-related warnings way and understand the hazards involved.
Classification of action-related warnings Children must not play with the product.
The action-related warnings are classified in Cleaning and user maintenance work must
accordance with the severity of the possible not be carried out by children unless they are
danger using the following warning signs and supervised.
signal words: Any other use that is not specified in these
Warning symbols and signal words instructions, or use beyond that specified in
Danger! this document, shall be considered improper
use. Any direct commercial or industrial use
Imminent danger to life or risk of
is also deemed to be improper.
severe personal injury
Caution.
Danger!
Risk of death from electric shock Improper use of any kind is prohibited.
Warning. 1.3 General safety information

Risk of minor personal injury 1.3.1 Danger caused by improper
Caution. operation
Risk of material or environmental Improper operation may present a danger to
damage you and others, and cause material damage.
1.2 Intended use ▶ Carefully read the enclosed instructions
and all other applicable documents, par-
There is a risk of injury or death to the user or ticularly the "Safety" section and the warn-
others, or of damage to the product and other ings.
property in the event of improper use or use
▶ Only carry out the activities for which in-
for which it is not intended.
structions are provided in these operating
This product is a system component for con- instructions.
trolling the heating circuits and domestic hot
water generation in conjunction with a heat 1.3.2 Risk of injury and material damage
pump using a system control. due to maintenance and repairs
carried out incorrectly or not carried
Intended use includes the following:
out at all
– observance of the operating instructions
▶ Never attempt to carry out maintenance
included for the product and any other
work or repairs on your product yourself.
installation components
▶ Faults and damage should be immediately
– compliance with all inspection and main-
rectified by a competent person.
tenance conditions listed in the instruc-
▶ Adhere to the maintenance intervals spe-
tions.
cified.
The product is intended exclusively for do-
mestic use. 1.3.3 Risk of material damage caused by
The intended use only allows for these frost
product combinations: ▶ Ensure that the heating installation always
Outdoor unit Heat pump control
remains in operation during freezing con-
interface module ditions and that all rooms are sufficiently
VWL ..5/6 A .. VWZ AI heated.
▶ If you cannot ensure the operation, have a
This product can be used by children aged competent person drain the heating install-
from 8 years and above and persons with ation.
reduced physical, sensory or mental capabil-
ities or lack of experience and knowledge if
2 Operating instructions Heat pump control interface module 0020291573_00

Safety 1
1.3.4 Material damage due to unsuitable
installation room
If you are installing the product in a moist en-
vironment, the electronics may be damaged
by moisture.
▶ Only install the product in dry rooms.
1.3.5 Benchmark
Vaillant is a licensed member of the Bench-

mark Scheme which aims to improve the
standards of installation and commissioning
of domestic heating and hot water systems in
the UK and to encourage regular servicing to
optimise safety, efficiency and performance.
Benchmark is managed and promoted
by the Heating and Hotwater Industry
Council. For more information visit
www.benchmark.org.uk.
▶ Please ensure that the installer has fully
completed the Benchmark Checklist on
the inside back pages of the installation in-
structions supplied with the product and
that you have signed it to say that you
have received a full and clear explana-
tion of its operation. The installer is leg-
ally required to complete a commissioning
checklist as a means of complying with the
appropriate Building Regulations (England
and Wales).
All installations must be notified to Local Area
Building Control either directly or through
a Competent Persons Scheme. A Building
Regulations Compliance Certificate will then
be issued to the customer who should, on
receipt, write the Notification Number on the
Benchmark Checklist.
This product should be serviced regularly to
optimise its safety, efficiency and perform-
ance. The service engineer should complete
the relevant Service Record on the Bench-
mark Checklist after each service.
The Benchmark Checklist will be required in
the event of any warranty.

2 Notes on the documentation
2 Notes on the documentation 3.3 Control panel
▶ Always observe all operating instructions that are en-

closed with the installation components.
▶ Store these instructions and all other applicable docu-
9
ments for further use.
These instructions apply only to:
1
Product
VWZ AI 8
120 kWh/d
2
7
E 3
3 Product description
6
4
3.1 Heat pump system
Design of a sample heat pump system with monoblock tech-
nology:
5
reset
1 2 1 Displays the daily envir- 6 Access to the menu for

onmental energy yield additional information
2 Display of the current 7 Display of the current
assignment of the right- assignment of the left-
hand selection button hand selection button
3 Left- and right-hand 8 Displays the symbols
5 selection buttons for the heat pump's
4 and button current operating mode
1 Heat pump, outdoor unit 4 Heat pump control 9 Display
5 Reset button, restart the
module product
2 eBUS line
5 Heating circuit
3 System control (op-
tional) 3.4 Description of the symbols
If you do not press any buttons within one minute, the light
3.2 Control elements goes out.
Symbol Meaning Explanation

3
Compressor – Not filled: Compressor not in
power operation
– Partially filled: Compressor in
120 kWh/d
operation. Partial load mode.
E
– Fully filled: Compressor in
operation. Full load mode.
Filling pressure The dashed lines show the
bar in the building permitted range.
reset
circuit (measured
in the outdoor – Displayed statically: Filling
unit) pressure in the permitted
2 1 range
– Displayed flashing: Filling
pressure outside of the
1 Reset button 3 Display
permitted range
2 Control elements
Noise reduction – Operation with reduced
mode sound emissions

Operation 4
Symbol Meaning Explanation 3.7 CE marking
Electric back-up – Displayed flashing: Electric
heater back-up heater in operation
– Displayed together with the

"Heating mode" symbol:
Electric back-up heater The CE marking shows that the products comply with the
active for heating mode basic requirements of the applicable directives as stated on
– Displayed together with the declaration of conformity.
the "Domestic hot water
generation" symbol: Electric The declaration of conformity can be viewed at the manufac-
back-up heater active for turer's site.
domestic hot water mode
eco mode – Energy-saving domestic hot 3.8 Safety devices
water mode
3.8.1 Frost protection function
Heating mode – Heating mode active The frost protection function for the system is controlled us-
ing the product itself or using the optional system control. If
the system control fails, the product guarantees limited frost
Domestic hot – Domestic hot water mode
water generation active protection for the heating circuit.
Cooling mode – Cooling mode active At negative outdoor temperatures, there is an increased risk
of the heating water freezing if a heat pump fault occurs, e.g.
due to a power cut or a defective compressor.
Fault condition – Appears instead of the basic
display, may be an explanat-
F.XXX ory plain text display 3.8.2 Low-water pressure protection
This function continuously monitors the pressure of the heat-
3.5 Functional description of buttons ing water in order to prevent a possible loss of heating water.
The two selection buttons are soft keys, meaning that they 3.8.3 Freeze protection
can be assigned different functions.
This function prevents the heating circuit from freezing when
Button Meaning the heating flow temperature drops below a certain value.
– Cancelling the change to a set value or If the heating flow temperature of the outdoor unit falls below
activating an operating mode 4° C, the compressor is switched on in order to increase the
– Calling up a higher selection level in the heating flow temperature.
menu
– Confirming a set value or activating an oper- 3.8.4 Pump blocking protection
ating mode
– Calling up a lower selection level in the This function prevents the pumps for heating water from
menu sticking. The pumps, which were out of operation for
+ Calling up the additional functions 23 hours, are switched on for 10–20 seconds, one after the
other.
or – Navigating between individual menu items
– Increasing or decreasing the chosen set
value
4 Operation
Adjustable values flash in the display.
You must always confirm a change to a value. Only then is 4.1 Basic display
the new setting saved. You can press to cancel a pro-
cess at any time. If you do not press any buttons for longer
1
than 15 minutes, the display returns to the basic display.
3.6 Type designation and serial number

The type designation and serial number are on the data plate
on the rear of the housing.
120 kWh/d
E
The displays shows the basic display with the current status
of the product. The daily energy yield (1) is displayed in the
centre of the display.
If you press a selection button, the activated function is dis-
played in the display.

4 Operation
As soon as a fault message is present, the basic displays 4.4.3 Adjusting the target cylinder temperature
switches to the fault message.
Danger!
4.2 Operating concept Risk of death from legionella.
The product has two operating levels. Legionella multiply at temperatures below
The operating level for the end user shows the most import- 60 °C.
ant information and offers setting options which do not re- ▶ Have a competent person inform you
quire any special prior knowledge.
about the measures that should be taken
The operating level for the competent person is reserved for to protect against Legionella in your in-
the competent person and is protected by a code. stallation.
Overview of the end user operating level (→ Page 9) ▶ Do not set any water temperatures below
60 °C without consulting the competent
4.3 Menu display person first.
4
Xxxx 1 Depending on the source of the energy obtained from the
environment, target cylinder temperatures of up to 70 °C can
Xxxxxxxxxxx be reached with the compressor. In order to achieve energy-
Xxxx Xxxxxxx efficient domestic hot water generation predominantly from
3
Xxxxxxxxxx the energy extracted from the environment, the factory set-
ting for the desired domestic hot water temperature must be
xxxxxx Xxxxxxx adjusted on the optional system control and/or on the heat
pump's control panel.
2
Condition: System control connected
1 Scroll bar 3 Selection level list
entries ▶ To do this, adjust the target cylinder temperature (De-
2 Current assignment of sired DHW circuit temperature) to between 50 and
the selection buttons 4 Selection level
55 °C.
▶ Also switch on the electric back-up heater for the do-
Note mestic hot water generation so that, also at outdoor tem-
Path details at the start of a section specify how to peratures below 0 °C and above 20 °C, the required
access this function, e.g. Menu ¬ Information ¬ 60 °C can be achieved for the anti-legionella function
Contact data. time programme.
Condition: No system control connected

4.4 Starting up the product
▶ To do this, adjust the target cylinder temperature (de-
4.4.1 Opening the isolator devices sired domestic hot water circuit temperature) to
65 °C.
1. Ask the competent person who installed the product to
explain to you where these isolator devices are located
▶ Also switch on the electric back-up heater for the do-
mestic hot water generation so that, at outdoor temper-
and how to handle them.
atures below 0 °C and above 20 °C, the required 60 °C
2. If installed, open the service valves in the heating in- can also be achieved for the anti-legionella function.
stallation's flow and return.
3. Open the cold-water isolation valve. 4.4.4 Yield indicator
4.4.2 Switching on the product You can use this function to display the environmental
energy yield as a cumulative value for a period of a day,
Note a month and the total for the heating, domestic hot water
The product does not have an on/off switch. The generation and cooling modes.
product is switched on and ready for operation You can displays the working figure for a period of a month
as soon as it is connected to the power grid. It and the total for the heating and domestic hot water genera-
can only be switched off using the partition that is tion modes. The working figure is the ratio of thermal energy
installed on-site, e.g. fuses or circuit breaker in the generated to the operating current used. Monthly values may
utility connection box. vary considerably since, for example, in the summer only
domestic hot water generation is used. A large number of
factors influence this estimate, e.g. the type of heating in-
1. Ensure that the product casing has been installed.
stallation (direct heating mode = low flow temperature or in-
2. Switch on the product via the fuses in the utility connec- direct heating mode via buffer cylinder = high flow temperat-
tion box. ure). This figure may therefore deviate by up to 20%.
◁ The "basic display" is shown in the product's operat-
ing display. The working figures only record the power consumption of
internal components, not of external components such as
◁ The "basic display" may also be shown in the external heating circuit pumps, valves, etc.
display for the optional system control.

Operation 4
4.4.5 Displaying the Live Monitor 4.5 Setting the heating flow temperature
Menu → Live Monitor Condition: No system control connected
You can use the Live Monitor to view the current status of
▶ Press in the basic display.
the product.
▶ Use or to change the value and confirm this.
4.4.6 Displaying the building circuit pressure Condition: System control connected
Menu → Live Monitor→ Building circuit pressure ▶ Set the heating flow temperature on the system control,
You can use this function to display the current filling pres- → System control operating instructions.
sure in the heating installation.
4.6 Setting the domestic hot water temperature
4.4.7 Reading the operating statistics
Menu → Information → Heating op. hours
Menu → Information → DHW operating hours
▶ Use or to change the value and confirm this.
Menu → Information → Cooling op. hours
Menu → Information → Total operating hours
You can use this function to display the operating hours ▶ Set the domestic hot water temperature on the system
for heating mode, for domestic hot water mode, for cooling control, → System control operating instructions.
mode and for overall operation.
4.7 Switching off the product's functions
4.4.8 Setting the language 4.7.1 Switching off heating mode (Summer mode)
1. If you want to set another language, press and hold
and at the same time.
2. Also press the reset button for a short time. ▶ Press in the basic display.
3. Press and hold and until the display shows the ▶ Use to change the value to zero and confirm this.
language setting.
4. Select the required language by pressing or .
5. Press (OK) to confirm your selection. ▶ Switch off heating mode on the system control (summer
6. Once you have set the correct language, press (OK) mode), → System control operating instructions.
again to confirm this.
4.7.2 Switching off domestic hot water generation
4.4.9 Set display contrast
Menu → Basic settings → Display contrast
▶ You can set the contrast here.
▶ Use to set the value to zero and confirm this.
4.4.10 Serial number and article number Condition: System control connected
Menu → Information → Serial number

▶ Switch off the domestic hot water generation at the sys-
The product's serial number is displayed. tem control (→ System control operating instructions).
The article number is found in the second line of the serial
number. 4.7.3 Draining the heating installation
Another way to protect the heating installation and the
4.4.11 Contact details for the competent person product from frost for very long switch-off times is to drain
Menu → Information → Contact data Phone number them completely.
If the competent person has entered their telephone number ▶ Consult a competent person about this.
during the installation, you can read it here.

5 Care and maintenance
5 Care and maintenance 6.2 Detecting and eliminating faults
▶ If problems occur whilst operating the product, you can
5.1 Caring for the product carry out certain checks with the aid of the table.
▶ Clean the casing with a damp cloth and a little solvent- Troubleshooting (→ Page 9)
free soap. ▶ If the product is not functioning correctly, even though
▶ Do not use sprays, scouring agents, detergents, solvents you have checked the points listed in the table, contact a
or cleaning agents that contain chlorine. competent person.
5.2 Maintenance
An annual inspection of the product carried out by a compet- 7 Decommissioning
ent person is a prerequisite for ensuring that the product is
permanently ready and safe for operation, reliable, and has a 7.1 Temporarily decommissioning the product
long working life.
▶ Use the partition that is installed on-site (e.g. fuses
or power switches) to disconnect the product from the
5.3 Reading maintenance messages power supply.
If the symbol is shown in the display, the product requires
maintenance work or the product is in restricted mode (com- 7.2 Permanently decommissioning the product
fort protection). The product is not in fault mode; it continues ▶ Have a competent person permanently decommission
to operate. and dispose of the product.
▶ Consult a competent person.
Condition: Lhm. 37 is displayed

8 Recycling and disposal
The product is in Comfort protection mode. The product has
detected a permanent fault and continues to run with restric- ▶ The competent person who installed your product is re-
ted comfort. sponsible for the disposal of the packaging.
5.4 Checking the system pressure

1. Check the filling pressure of the heating installation If the product is labelled with this mark:
every day for a week after initial start-up and mainten- ▶ In this case, do not dispose of the product with the
ance work, and then twice a year. household waste.
– Min. heating circuit operating pressure: ≥ 0.07 MPa ▶ Instead, hand in the product to a collection centre for
(≥ 0.70 bar) waste electrical or electronic equipment.
2. Use Menu Live Monitor Water pressure to display the
filling pressure.
3. Inform your competent person so that they can add If the product contains batteries that are labelled with
heating water and increase the filling pressure and, this mark, these batteries may contain substances that are
in event of frequent pressure losses, determine and hazardous to human health and the environment.
eliminate the cause of the loss of heating water.
▶ In this case, dispose of the batteries at a collection point
for batteries.
6 Troubleshooting
6.1 Reading fault messages 9 Guarantee and customer service
Fault messages have priority over all other displays and are 9.1 Guarantee
shown on the display instead of the basic display. If several
faults occur at the same time, these are displayed alternately We only grant a Vaillant manufacturers warranty if a suitably
for two seconds each. qualified engineer has installed the system in accordance
with Vaillant instructions. The system owner will be granted
Depending on the type of fault, the system can work in limp a warranty in accordance with the Vaillant terms and condi-
home mode in order to maintain the heating mode or do- tions. All requests for work during the guarantee period must
mestic hot water generation. be made to Vaillant Service Solutions.
F.723 Building circuit: Pressure too low
If the filling pressure falls below the minimum pressure, the
heat pump will be switched off automatically.
▶ Inform your competent person so that he can top up the
heating water.

Appendix
Appendix
A Troubleshooting
Problem Possible cause Remedy

Building power supply switched off Switch on building power supply
Domestic hot water or heating set to "off"/domestic Ensure that domestic hot water mode and/or
hot water temperature or target temperature set too heating mode is activated in the system control.
No domestic hot water, heat- low Set the domestic hot water temperature in the
ing remains cold; product
system control to the required value.
does not start up
Air in the heating installation Purging the radiators
If the problem occurs again: Inform the compet-
ent person
Domestic hot water mode No heat requirement via the control Check the timer programme on the control and
without any problems; heat- correct if necessary
ing does not start Check the room temperature and, if required,
correct the target room temperature (→ Control
operating instructions)
B Overview of the end user operating level
Setting level Values Unit Increment, select Factory setting Setting

Min. Max.
Basic display → Right-hand selection button
Room temperature setpoint * Current value ℃
Manual cooling demand*
Basic display → Left-hand selection button
Domestic hot water cylinder tar- Current value ℃
get temperature*
Actual DHW cylinder temperat- Current value ℃
ure*
Yield indicator →
Energy yield: Day, Heating Cumulative value kWh
Energy yield: Day, Domestic hot Cumulative value kWh
water
Energy yield: Day, Cooling Cumulative value kWh
Energy yield: Month, Heating Cumulative value kWh
Working figure: Month, Heating Cumulative value
Energy yield: Total, Heating Cumulative value kWh
Working figure: Total, Heating Cumulative value
Energy yield: Month, Cooling Cumulative value kWh
SEER, month, cooling Cumulative value
Energy yield: Total, Cooling Cumulative value kWh
SEER, total, cooling Cumulative value
Energy yield: Month, Domestic Cumulative value kWh
hot water
Working figure: Month, Domestic Cumulative value
hot water
Energy yield: Total, Domestic Cumulative value kWh
hot water
Working figure: Total, Domestic Cumulative value
hot water
Total energy consumption Cumulative value kWh
Live Monitor →
Current status message(s) Current value
*If no system control is installed, the menu item is displayed in the product's control panel.

Appendix
Setting level Values Unit Increment, select Factory setting Setting

Min. Max.
Building circuit water pressure Current value bar
Building circuit flow rate Current value l/h
Compressor anti-cycling time Current value min
Immersion heater anti-cycling Current value min
time
Target flow temp. Current value ℃
Current flow temp. Current value ℃
Energy integral Current value °min
Cooling capacity Current value kW
Electrical power consumption Current value kW Total power consump-
tion of the heat pump
without any external
components connec-
ted (as supplied).
Compressor modulation Current value %
Air inlet temperature Current value ℃
Immersion heater power Current value kW
Outdoor temperature Current value ℃
Information →
Contact details Phone number
Serial number Permanent value
Operating hours total Cumulative value h
Hours heating Cumulative value h
DHW operating hours Cumulative value h
Cooling op. hours Cumulative value h
Default settings →
Language Current language Languages available for 02 English
selection
Display contrast Current value 1 25
15 40
Resets →
Reset anti-cycling time
No sub-items available
*If no system control is installed, the menu item is displayed in the product's control panel.

Contents
Installation instructions 7.10 Checking the domestic hot water generation ...... 19
7.11 Floor drying.......................................................... 19
Contents 7.12 Starting up the optional system control ............... 20
8 Adapting the unit to the heating
1 Safety .................................................................. 12 installation.......................................................... 20
1.1 Action-related warnings ....................................... 12 8.1 Configuring the heating installation ..................... 20
1.2 Intended use ........................................................ 12 8.2 Total pressure losses in the system .................... 20
1.3 General safety information .................................. 12 8.3 Instructing the end user ....................................... 20
1.4 Regulations (directives, laws, standards) ............ 13 9 Troubleshooting ................................................ 20
2 Notes on the documentation ............................ 14 9.1 Contacting your service partner........................... 20
2.1 Further information .............................................. 14 9.2 Reading off the fault codes .................................. 20
3 Product overview............................................... 14 9.3 Querying the fault memory .................................. 21
3.1 Heat pump system............................................... 14 9.4 Displaying Live Monitor (status codes)................ 21
3.2 Overview of functional elements.......................... 14 9.5 Using the function menu ...................................... 21
3.3 Connecting the power supply cable and eBUS 9.6 Carrying out the actuator test .............................. 21
cable in the system .............................................. 14 9.7 Resetting parameters to factory settings ............. 21
3.4 CE marking .......................................................... 15 10 Inspection and maintenance ............................ 21
3.5 Safety devices ..................................................... 15 10.1 Checking maintenance messages....................... 21
3.6 Energy balance control ........................................ 15 10.2 Using check programmes .................................... 21
3.7 Compressor hysteresis ........................................ 15 11 Decommissioning.............................................. 21
3.8 Cooling mode....................................................... 15 11.1 Decommissioning the product ............................. 21
4 Set-up.................................................................. 15 12 Recycling and disposal..................................... 21
4.1 Checking the scope of delivery............................ 15 Appendix ............................................................................ 22
4.2 Selecting the installation site ............................... 15 A Printed circuit board.......................................... 22
4.3 Opening the housing............................................ 15 B Basic connection diagram for the energy
4.4 Installing the product............................................ 16 supply company lockout................................... 23
4.5 Closing the casing ............................................... 16 C Installer level overview...................................... 24
5 Installation.......................................................... 16 D Status codes ...................................................... 27
5.1 Installing the VR 10 standard sensor................... 16 E Maintenance messages .................................... 29
5.2 Installing the external temperature sensor .......... 16 F Fault codes......................................................... 30
5.3 Preparing the electrical installation...................... 16 G Characteristic values for the internal
5.4 Installing components for the energy supply temperature sensors, hydraulic circuit ........... 34
company lockout function .................................... 17 H Characteristic values for the VRC DCF
outdoor temperature sensor............................. 35
5.5 Connecting the circulation pump ......................... 18
I Technical data.................................................... 35
5.6 Connecting a limit thermostat for the
underfloor heating................................................ 18 Index ................................................................................... 36
5.7 Connecting the outdoor temperature sensor ....... 18
5.8 Connecting the external prioritising diverter
valve (optional) .................................................... 18
5.9 Connecting the VR 70/VR 71 mixer module........ 18
6 Operation............................................................ 18
6.1 Operating concept of the product ........................ 18
7 Start-up ............................................................... 18
7.1 Starting up the product ........................................ 18
7.2 Switching on the product ..................................... 18
7.3 Running the installation assistants ...................... 18
7.4 Menu functions without the optional system
control .................................................................. 19
7.5 Calling up the installer level ................................. 19
7.6 Checking the configuration .................................. 19
7.7 Calling up statistics .............................................. 19
7.8 Displaying the filling pressure in the building
circuit ................................................................... 19
7.9 Checking the heating mode ................................. 19
0020291573_00 Heat pump control interface module Installation instructions 11

1 Safety
1 Safety Intended use also covers installation in ac-
cordance with the IP code.
1.1 Action-related warnings
Any other use that is not specified in these
Classification of action-related warnings instructions, or use beyond that specified in
The action-related warnings are classified in this document, shall be considered improper
accordance with the severity of the possible use. Any direct commercial or industrial use
danger using the following warning signs and is also deemed to be improper.
signal words:
Caution.
Warning symbols and signal words
Improper use of any kind is prohibited.
Danger!
Imminent danger to life or risk of 1.3 General safety information
severe personal injury
1.3.1 Risk caused by inadequate
Danger! qualifications
Risk of death from electric shock The following work must only be carried out
Warning. by competent persons who are sufficiently
Risk of minor personal injury qualified to do so:
Caution. – Set-up
Risk of material or environmental – Dismantling
damage – Installation
– Start-up
1.2 Intended use – Inspection and maintenance
There is a risk of injury or death to the user or – Repair
others, or of damage to the product and other – Decommissioning
property in the event of improper use or use
for which it is not intended. ▶ Proceed in accordance with current tech-
nology.
This product is a system component for con-
trolling the heating circuits and domestic hot 1.3.2 Risk of death from electric shock
water generation in conjunction with a heat There is a risk of death from electric shock if
pump using a system control. you touch live components.
The product is intended exclusively for do- Before commencing work on the product:
mestic use.
▶ Disconnect the product from the power
The intended use only allows for these supply by switching off all power supplies
product combinations: at all poles (electrical partition with a con-
Outdoor unit Heat pump control tact gap of at least 3 mm, e.g. fuse or cir-
interface module cuit breaker).
VWL ..5/6 A .. VWZ AI ▶ Secure against being switched back on
again.
Intended use includes the following:
▶ Wait for at least 3 minutes until the capa-
– observance of accompanying operating, citors have discharged.
installation and maintenance instructions ▶ Check that there is no voltage.
for the product and any other system com-
ponents 1.3.3 Material damage due to unsuitable
– installing and setting up the product in ac- installation room
cordance with the product and system ap- If you are installing the product in a moist en-
proval vironment, the electronics may be damaged
– compliance with all inspection and main- by moisture.
tenance conditions listed in the instruc-
tions. ▶ Only install the product in dry rooms.
12 Installation instructions Heat pump control interface module 0020291573_00

Safety 1
1.3.4 Risk of material damage due to
malfunctioning
Not rectifying faults, changing the safety
devices and failing to carry out maintenance
can cause malfunctioning and pose safety
risks during operation.
▶ Ensure that the heating installation is in a
technically perfect condition.
▶ Ensure that no safety or monitoring
devices have been removed, bridged or
disabled.
▶ Immediately eliminate any faults and dam-
age that may affect safety.
1.3.5 Danger due to error functions

▶ Ensure that the heating system is in a
technically perfect condition.
▶ Ensure that no safety or monitoring
devices have been removed, bridged or
disabled.
▶ Immediately rectify any faults and damage
that may affect safety.
▶ At lengths of over 10 m, 230 V supply lines
must be laid separately from sensor or bus
lines.
▶ Secure all supply lines in the casing using
the cable terminals.
▶ Do not use the unit's free terminals as sup-
ports for other wiring.
1.3.6 Risk of material damage caused by

using an unsuitable tool
▶ Use the correct tool.
1.4 Regulations (directives, laws,

standards)
▶ Observe the national regulations, stand-
ards, directives, ordinances and laws.

2 Notes on the documentation
2 Notes on the documentation 3.2 Overview of functional elements
▶ Always observe all the operating and installation instruc-

tions included with the system components.
▶ Pass these instructions and all other applicable docu-
ments on to the end user.
3
These instructions apply only to:
1
Product
VWZ AI
2.1 Further information

2
▶ Scan the displayed code using your smartphone in order 1 LED 3 Identification plate
to view further information about the installation. 2 Diagnostic socket (for
◁ You are guided to installation videos. later use)
3.3 Connecting the power supply cable and

3 Product overview eBUS cable in the system
3.1 Heat pump system 1 2 3
Design of a sample heat pump system with monoblock tech-

nology:
5 4
4
230 V~
1 2
1 Heat pump 4 230 V power supply
cable (on-site)
2 System control
5 eBUS cable
3 VWZ AI
The product is connected to the power supply on-site. You

5
can branch the eBUS connection to the product at any part
1 Heat pump, outdoor unit 4 Heat pump control
of the eBUS system.
module
2 eBUS line
5 Heating circuit
3 System control (op-
tional)

Set-up 4
3.4 CE marking 3.8 Cooling mode
4 Set-up
The CE marking shows that the products comply with the
basic requirements of the applicable directives as stated on 4.1 Checking the scope of delivery
the declaration of conformity.
▶ Check that the scope of delivery is complete.
The declaration of conformity can be viewed at the manufac-
Quant- Designation
turer's site.
ity
1 VWZ AI
3.5 Safety devices
2 VR 10 standard sensor
3.5.1 Frost protection function
1 Installation accessories (screws and wall plugs)
The frost protection function for the system is controlled us- 1 Installation instructions
ing the product itself or using the optional system control. If
the system control fails, the product guarantees limited frost
protection for the heating circuit. 4.2 Selecting the installation site
At negative outdoor temperatures, there is an increased risk ▶ The installation site must be below 2000 metres above
of the heating water freezing if a heat pump fault occurs, e.g. sea level.
due to a power cut or a defective compressor. ▶ Select a dry room that is frost-proof throughout and in
which the maximum installation height is not exceeded
3.5.2 Low-water pressure protection and the environmental temperature is neither above nor
below the permitted range.
This function continuously monitors the pressure of the heat-
ing water in order to prevent a possible loss of heating wa- – Permissible environmental temperature: 7 … 25 ℃
ter. If the water pressure falls below the minimum pressure, – Permissible relative air humidity: 40 … 75 %
an analogue pressure sensor switches the product off and, ▶ Ensure that the required minimum clearances can be
if available, switches other modules to standby mode. If the maintained.
water pressure reaches the operating pressure, the pressure
sensor switches the product back on. 4.3 Opening the housing
If the heating water pressure falls below ≤ 0.1 MPa (1 bar),
a maintenance message appears below the display of the
minimum operating pressure.
– Min. heating circuit pressure: ≥ 0.05 MPa (≥ 0.50 bar)
– Min. heating circuit operating pressure: ≥ 0.07 MPa
(≥ 0.70 bar)
3.6 Energy balance control

B
The energy balance is the integral from the difference
between the flow temperature actual value and target value, A
which is added up every minute. If the set heat deficit is
reached, the heat pump starts. If the supplied heat volume
corresponds to the heat deficit, the heat pump is switched
off.
The energy balancing is used for heating and cooling mode.
1. Unscrew the bolt from the underside of the casing.
3.7 Compressor hysteresis 2. Pull the casing cover slightly forwards at the lower
edge.
The heat pump is switched on and off via the compressor
3. Lift the casing cover upwards.
hysteresis for heating mode and also for energy balancing.
When the compressor hysteresis is above the target flow
temperature, the heat pump is switched off. When the hys-
teresis is below the target flow temperature, the heat pump
starts up again.

5 Installation
4.4 Installing the product 5.2 Installing the external temperature sensor
Installing the outdoor temperature sensor
230 V~ 230 V~ MA1 MA2 UV1 ZH Bus VF1 SP1 DCF/AF ME EVU
2
DCF/AF
PE N L PE N L PE N L PE N L PE N Auf Zu PE N 1 2 + - 2 1 2 1 AF DCF 2 1 2 1
AF DCF
1. Mount the product and the supplied installation access-

ory on the wall. Use the fixing points (1) for this.
1 Connection cable to 2 Connector in the
2. Connect the product. (→ Page 17)
the VRC 693 external product
temperature sensor
4.5 Closing the casing
▶ Install the outdoor temperature sensor in accordance with
1. Insert the casing cover at the top into the hinges. its enclosed set-up instructions.
2. Fold down the casing cover.
3. Tighten the bolt on the underside of the casing. 5.3 Preparing the electrical installation
Danger!
5 Installation Risk of death from electric shock as a res-
ult of an improper electrical connection!
5.1 Installing the VR 10 standard sensor An improper electrical connection may neg-
Note atively affect the operational safety of the
You can use the VR 10 as a cylinder temperature product and result in material damage or per-
sensor (for example, as an immersion sensor sonal injury.
in a cylinder dry pocket), as a flow temperature ▶ Only carry out the electrical installation if
sensor (for example, in the low loss header) or as
you are a trained competent person and
a surface-mounted sensor. We recommend that
the pipe with the sensor be insulated to ensure
are qualified for this work.
optimum temperature recording.
1. Observe the technical connection conditions for con-
necting to the energy supply company's low-voltage
network.
2. If the local power supply network operator requires that
the heat pump is controlled using an ESCO blocking
signal, install a corresponding contact switch as pre-
scribed by the power supply network operator.
3. Determine whether the power supply for the product
should be set up with a single-tariff meter or a dual-tariff
meter.
4. Connect the product via a fixed connection and a parti-
tion with a contact gap of at least 3 mm.
5. Leave the cable cross-section for the connection cable
to the distribution box unchanged.
▶ If you use the VR 10 as a surface-mounted sensor, se- 6. If the power supply cable for this product is damaged, it
cure the VR 10 to a return/flow pipe using the enclosed must be replaced by the manufacturer or their customer
strap. service or a similarly qualified person in order to prevent
any hazards.
7. Ensure that the nominal voltage of the power grid cor-
responds to that of the product's main power supply
cabling.
8. Make sure that access to the power supply is always
available and is not covered or blocked.

Installation 5
5.3.1 Carrying out the wiring 5.3.4 Connecting the product
1. Ensure that the mains voltage is correctly disconnected Note
from the safety extra-low voltage.
The power supply cable and the eBUS line are not
2. Only connect power supply cables to the terminals that included in the scope of delivery.
are marked for the purpose.
3. Shorten the connection cables according to require-
ments. 1. Connect the product using a fixed connection and a
partition with a contact gap of at least 3 mm (e.g. fuses
≤ 30 mm or power switches).
2. Wire the product in accordance with the wiring diagram;
L see appendix.
N
PE
≤ 40 mm
Note
If the diverter valve should be in the position
for cylinder charging, 230 V is output to the
+ "Open" contact. If the diverter valve should
- not be in the position for cylinder charging,
230 V is output to the "Closed" contact.
≤ 30 mm
4. Strip the electrical wire as shown in the figure. In doing Note

so, ensure that the insulation on the individual conduct- The ESCO contact is used to connect a
ors is not damaged. blocking signal (can be configured on the
5. Ensure the inner conductor insulation is not damaged control).
when stripping the outer sheathing. Contact open: Operation permitted
6. Only strip inner conductors just enough to establish Contact closed: Operation blocked
good, sound connections.
7. Fit conductor end sleeves on the stripped ends of the
3. Secure all lines in the product using the enclosed strain
conductors.
reliefs.
8. Screw the respective plug to the connection cable.
4. Close the casing. (→ Page 16)
9. Check whether all conductors are inserted mechanic-
ally securely in the plug terminals. Remedy this if ne- 5.4 Installing components for the energy supply
cessary.
company lockout function
10. Plug the plug into the associated PCB slot.
Condition: Energy supply company lockout function provided
5.3.2 Requirements for lines
The heat generation from the heat pump can be switched off
▶ Use standard commercial lines for the wiring. temporarily by the energy supply company – usually by using
▶ Use sheathed cables for 230 V lines (e.g. NYM 3 x 1.5). a ripple control receiver.
▶ Do not use flexible lines for 230 V lines. The signal for the shutdown is fed to connection ESCO for
the heat pump control module.
Type of line Min. cross-section
Cross-section of 230 V connection cable ≥ 1.5 mm²
▶ Install and wire additional components in the building's
(pump or mixer connection cable) meter/fuse box. To do this, follow the wiring diagram in
the appendix.
Cross-section of eBUS line (extra low ≥ 0.75 mm²
voltage)
Cross-section of sensor line (extra low ≥ 0.75 mm² Note
voltage) In the event of control via connection ESCO,
the energy supply does not have to be discon-
Type of line Max. length nected on-site.
Sensor lines ≤ 50 m
Bus lines ≤ 300 m ▶ Connect a 2-pole control cable to the relay contact (po-
tential-free) for the ripple control receiver and to connec-
tion ESCO.
5.3.3 Requirements for the quality of the mains
▶ In the system control, set whether the electric back-up
voltage heater, the compressor or both should be blocked via
For the mains voltage of the single-phase 230 V network, a ESCO.
tolerance of +10% to -15% must be provided.

6 Operation
5.5 Connecting the circulation pump 7 Start-up
1. Guide the circulation pump's 230 V connection cable
from the bottom left-hand side and into the electronics 7.1 Starting up the product
box. 1. Ensure that the casing is closed when starting up the
2. Connect the 230 V connection cable to the plug from product.
slot MO2 and plug it into the slot. 2. Start up the product together with the controller (→ In-
3. Connect the connection cable for the external button stallation instructions for the controller).
using terminals 1 (0) and 2 (FB) on the MI edge con-
nector, which is supplied with the control. 7.2 Switching on the product
4. Plug the edge connector into the MI slot.
5. Set the circulation pump in the system control. Note
The product does not have an on/off switch. The
5.6 Connecting a limit thermostat for the product is switched on as soon as it is connected
underfloor heating to the power grid.
▶ Connect the limit thermostat to plug S20 for the outdoor

unit, → aroTHERM plus operating and installation instruc- 1. Use the partition that is installed on-site to switch the
tions. product on.
◁ The display shows the basic display.
5.7 Connecting the outdoor temperature sensor ◁ The basic display appears on the system control
display.
◁ The system's products start up.
▶ Connect a DCF/AF outdoor temperature sensor to the ◁ The heating and domestic hot water demand are
terminals for plug DCF/AF and plug it into the slot. activated by default.
2. When you start up the heat pump system for the first
5.8 Connecting the external prioritising diverter time after electrical installation, the installation assist-
valve (optional) ants for the system components will start automatic-
ally. Set the required values on the control panel of the
▶ Connect the external prioritising diverter valve to the UV1 control module first, then on the optional system control
plug terminal and plug it into the slot. and the other system components.
– The connection to a permanently live phase "L" with
230 V and to a switched phase "S" is available. 7.3 Running the installation assistants
Phase "S" is actuated by an internal relay and
releases 230 V. The installation assistant is launched when the product is
switched on for the first time. It provides direct access to
the most important check programmes and configuration
5.9 Connecting the VR 70/VR 71 mixer module
settings for starting up the product.
1. Connect the power supply for the VR 70/VR 71 mixer Confirm the launch of the installation assistant. All heating
module to X4 on the PCB. and domestic hot water demands are blocked whilst the in-
2. Connect the VR 70/VR 71 mixer module to the eBUS. stallation assistant is active.
Set the following parameters:
6 Operation – Language
– System control present
6.1 Operating concept of the product – Cooling technology
– Compressor current limit
The operating concept and the display and setting options of
the end user level are described in the operating instructions. – Relay multi-function output
– Intermediate heat exchanger present
– Check programme: Purge building circuit
– Contact details, Telephone number
To access the next item, confirm by pressing Next in each
case.
If you do not confirm the launch of the installation assistant,
it is closed 10 seconds after you switch on the unit and the
basic display then appears. If the installation assistant does
not run through completely, it restarts the next time the unit
is switched on.

Start-up 7
7.3.1 Ending the installation assistant 7.7 Calling up statistics
▶ Once you have run through the installation assistant suc- Menu → Installer level → Test menu → Statistics
cessfully, confirm by pressing .
You can use this function to call up the statistics for the heat
◁ The installation assistant will close and will not launch pump.
again when the product is next switched on.
7.8 Displaying the filling pressure in the building
7.4 Menu functions without the optional system circuit
control
The product has a pressure sensor in the heating circuit and
If no system control is installed and this has been confirmed a digital pressure display.
in the installation assistant, the following additional functions
are displayed in the product's control panel: ▶ Select Menu Live Monitor to display the filling pressure
in the building circuit.
– End user level
– Room temperature setpoint 7.9 Checking the heating mode
– Screed drying activ. ▶ Start check programme P.04.
– Target cylinder temp.
– Domestic hot water cylinder temp. 7.10 Checking the domestic hot water generation
– Manual cooling activation ▶ Check whether the cylinder is purged and the domestic
– Installer level hot water temperature is reached.
– Heat curve
7.11 Floor drying
– Summer sw.-off temp.
– Heating biv. point Caution.
– DHW bivalence point Risk of damage to the product caused by
– Heating alt. point impermissible purging
– Max. flow temperature
Without purging the heating circuit, the sys-
– Min. flow temperature tem may become damaged.
– Heating mode activ.
– DHW activation ▶ If the screed drying is activated without a
– Cyl. charg. hysteresis system control, purge the system manu-
– Limp home mode Immersion heater: Heating/DHW
ally. No automatic purging takes place.
– Cooling target flow
– Screed drying day – You can use this function to "dry heat" freshly laid screed
in accordance with the construction regulations, accord-
If the system control has been retroactively removed or a de- ing to a defined time and temperature schedule, without
fect is present, you must reset the product to the factory set- the need for a system control to be connected.
ting and select the system control in the installation assist-
ant in order to obtain the additional functions in the product's If there is no electric back-up heater, screed drying is
control panel. only possible with this product if the return temperature is
above 10 °C. This corresponds approximately to an outdoor
7.5 Calling up the installer level temperature of +5 °C. At outdoor temperatures below
+5 °C, there is a risk of increased icing of the fin-type heat
1. Press and at the same time. exchanger in the outdoor unit.
2. Navigate to Menu → Installer level and confirm by
When screed drying is activated, all the selected operating
pressing (OK). modes are interrupted. The function controls the flow tem-
3. Set the value 17 and confirm by pressing . perature of the controlled heating circuit according to a pre-
set programme, regardless of the outdoor temperature.
7.6 Checking the configuration
The display shows the target flow temperature. You can
You can recheck and set the most important system para- manually set the current day.
meters. Call up Configuration to configure the menu item.
Days after starting the func- Target flow temperature for
Menu → Installer level → Configuration. tion this day [°C]
1 25
2 30
3 35
4 40
5 45
6–12 45
13 40
14 35

8 Adapting the unit to the heating installation
Days after starting the func- Target flow temperature for 8.2 Total pressure losses in the system
tion this day [°C]
→ See installation instructions for the outdoor unit
15 30
16 25 8.3 Instructing the end user
17–23 10 (frost protection function,
pump in operation) Danger!
24 30 Risk of death from legionella.
25 35 Legionella multiply at temperatures below
26 40 60 °C.
27 45 ▶ Ensure that the end user is familiar with
28 35 all of the Anti-legionella measures in order
to comply with the applicable regulations
29 25
regarding legionella prevention.
The day is always changed at 00:00, irrespective of when
the function starts. ▶ Explain to the end user how the safety devices work and
After a mains Off/On, screed drying starts with the last active where they are located.
day. ▶ Inform the end user about all of the anti-legionella meas-
The function ends automatically when the last day of the ures.
temperature profile has elapsed (day = 29) or if you set the ▶ Inform the end user how to handle the product.
start day to 0 (day = 0). ▶ Draw particular attention to the safety warnings, which
the end user must follow.
7.12 Starting up the optional system control ▶ Inform the end user that they must have the product
maintained in accordance with the specified intervals.
The following work for starting up the system was carried
out: ▶ Explain to the end user how to check the system's water
volume/filling pressure.
– The system control and the outdoor temperature sensor ▶ Pass all of the instructions and documentation for the
have been installed and wired. product to the end user for safe-keeping.
– Start-up of all system components (except for the system
control) is complete.
Follow the installation assistant and the operating and install- 9 Troubleshooting
ation instructions for the system control.
9.1 Contacting your service partner
If you contact your service partner, please mention if pos-
8 Adapting the unit to the heating sible:
installation – The fault code that is displayed (F.xx)
– The status code (S.xx) that is displayed by the product in
8.1 Configuring the heating installation
the Live Monitor
To adjust the water flow rate that is created by the heat
pump to the relevant installation, the maximum available 9.2 Reading off the fault codes
remaining feed head can be set for the heat pump in heating
and domestic hot water mode and the output of the building If a fault develops in the product, the display shows a fault
circuit pump for heating, cooling and domestic hot water. code F.xx.
Since the heat pump installation regulates the building circuit Fault codes have priority over all other displays.
pump at the nominal flow in automatic mode, only set the If multiple faults occur at the same time, the display shows
parameters where required. the corresponding fault codes for two seconds each in se-
You can call up these parameters via Menu → Installer level quence.
→ Configuration. ▶ Eliminate the fault.
The adjustment range for the remaining feed head is ▶ To start up the product again, press the reset button (
between 20 kPa (200 mbar) and 90 kPa (900 mbar). The Operating instructions).
heat pump operates at its optimum level when the nominal ▶ If you are unable to eliminate the fault and the fault re-
flow can be achieved by setting the available pressure curs despite several reset attempts, contact Customer
(Delta T = 5 K). Service.

Inspection and maintenance 10
9.3 Querying the fault memory 10 Inspection and maintenance
The product has a fault memory. You can use this to query
the last ten faults that occurred in chronological order. 10.1 Checking maintenance messages
To call up the fault memory, select Menu → Installer level → If the symbol is shown in the display, the product requires
List of faults. maintenance work or the product is in comfort protection
mode.
The display shows:
▶ To obtain further information, call up the Live Monitor.
– Number of faults that occurred
▶ Carry out the maintenance work that is listed in the table.
– The fault that is currently selected with fault number F.xx
Maintenance messages (→ Page 29)
– A plain text display explaining the fault.
Condition: Lhm.XX is displayed
▶ Use the or button to display the last ten faults that
occurred. The product is in Comfort protection mode. The product has
detected a permanent fault and continues to run with restric-
9.4 Displaying Live Monitor (status codes) ted comfort.
Status codes in the display provide information on the pro- ▶ To determine which component is defective, read the
duct's current operating mode. These can be called up via fault memory (→ Page 21).
the Live Monitor menu.
Note
9.5 Using the function menu If a fault message is present, the product re-
You can use the function menu to actuate and test individual mains in comfort protection mode after it is re-
components of the product during the fault diagnostics. set. After the product is reset, the fault mes-
(→ Page 21) sage is displayed first before the message
Limp home mode (comfort protection) ap-
pears again.
9.6 Carrying out the actuator test
Menu → Installer level → Test menu → Sensor/actuator
test ▶ Check the component that is displayed and replace it, if
required.
You can check that the components of the heating installa-
tion are functioning correctly using the sensor/actuator test. 10.2 Using check programmes
You can actuate more than one actuator at a time.
You can call up the check programmes via Menu → Installer
If you do not select anything to change, you can have the level → Test menu → Check programme.
current control values for the actuators and the sensor val-
ues displayed. If the product is in error condition, you cannot start any check
programmes. You can detect an error condition by the fault
You can find a list of the sensor characteristic values in the symbol shown in the left bottom corner of the display. You
appendix. must first reset.
Characteristic values for the internal temperature sensors, To end the check programmes, you can press Cancel at any
hydraulic circuit (→ Page 34) time.
Characteristic values for the VRC DCF outdoor temperature
sensor (→ Page 35)
11 Decommissioning
9.7 Resetting parameters to factory settings
▶ Select Menu → Menu → Installer level → Resets to reset 11.1 Decommissioning the product
all of the parameters at the same time and to restore the ▶ Disconnect the product from the power grid.
product to the factory settings.
▶ Disconnect the sensor cable and eBUS cable.
12 Recycling and disposal

Disposing of the packaging
▶ Dispose of the packaging correctly.
Disposing of the product and accessories
▶ Do not dispose of the product or the accessories with
household waste.
▶ Dispose of the product and all accessories correctly.
▶ Observe all relevant regulations.

Appendix
Appendix
A Printed circuit board
EVU
2 1
2
DCF 2 1
DCF/AF ME
3
AF
4
2 1
SP1
5
2 1
VF1
6
X1
X3
+ -
Bus
13
2
7
M
X51
PE N 1
X8
ZH
8
PE N L PE N L PE N L PE N Auf Zu
UV1
X7
9
MA2
X6
10
MA1
X5
11
230 V~
X4
12
PE N L
230 V~
1 [ESCO] Energy supply company contact 8 [X7] UV1 external prioritising diverter valve
2 [MI] Multi-function input: Manual circulation switch-on 9 [X6] MA2 multi-function output 2: Circulation pump,
anti-legionella pump, zone valve, dehumidifying unit
3 [DCF/AF] DCF/outdoor temperature sensor
10 [X5] MA1 multi-function output 1: Zone valve (basic
4 [SP1] Domestic hot water cylinder temperature system diagram 8), cooling signal (basic system
sensor diagrams 8, 9, 12), intermediate heat exchanger
5 [VF1] System temperature sensor pump (basic system diagrams 10, 11, 13, 16)
6 [BUS] eBUS bus connection (outdoor unit, system 11 [X4] 230 V power supply for optional accessories
control) 12 230 V power supply
7 [X8] ZH external back-up heater or MEH 60
13 [X51] Display edge connector

Appendix
B Basic connection diagram for the energy supply company lockout
1 2 3 4 5
L1
L2
L3
kWh kWh
N
2 2
L N L N L1 L2 L3 N BUS EVU BUS BUS

3~/400V
X211 X210 X200 X206
8 7 6
2 2
L N L N L1 L2 L3 N BUS EVU BUS BUS

1~/230V
X211 X210 X200 X206
1 Meter/fuse box 5 Potential-free normally open contact, for actuating

ESCO, for the energy supply company lockout func-
2 Household electricity meter
tion
3 Heat pump electricity meter 6 System control
4 Ripple control receiver 7 Heat pump control module, PCB
8 Outdoor unit, PCB INSTALLER BOARD

Appendix
C Installer level overview
Setting level Values Unit Increment, select, ex- Factory setting Setting
planation
Min. Max.
Installer level →
Enter code 00 99 1 (competent person 17
code 17)
Installer level → Fault list →

1)
F.XX – F.XX Current value
Installer level → Test menu → Statistics →

Compressor hours Current value h
Compressor starts Current value
Build. pump hours Current value h
Build. pump starts Current value
4-port valve hours Current value h
4-port valve sw. ops Current value
Fan 1 operating hours Current value h
Fan 1 starts Current value
Fan 2 operating hours Current value h
Fan 2 starts Current value
EEV steps Current value
No. switch. ops Current value
Installer level → Test menu → Check programmes →

P.04 Heating mode Select
P.06 Purge building circuit Select
P.12 De-icing Select
P.27 Immersion heater Select
P.29 High pressure Select
Installer level → Test menu → Sensor/actuator test →

T.0.01 Building circuit pump 0 100 % 5, off 0
power
T.0.17 Fan 1 0 100 % 5 0
T.0.18 Fan 2 0 100 % 5 0
T.0.19 Condensate tray heater Off On On, Off Off
T.0.20 4-port valve Off On On, Off Off
T.0.21 Position: EEV 0 100 % 5 0
T.0.23 Heating coil compressor Off On On, Off Off
T.0.40 Flow temperature -40 90 ℃ 0.1
T.0.41 Return temperature -40 90 ℃ 0.1
T.0.42 Building circuit water tem- -40 90 ℃ 0.1
perature
T.0.43 Building circuit: Flow rate 0 4000 l/h 1
T.0.48 Air inlet temperature -40 90 ℃ 0.1
T.0.55 Compressor outlet tem- -40 135 ℃ 0.1
perature
1)
See the overview of fault codes: Fault lists are only available, and can only be deleted, if faults have occurred.
2)
This parameter does not appear if a system control is connected.
3)
This parameter is only available in the products for Spain

Appendix
planation
Min. Max.
T.0.56 Compressor inlet temper- -40 135 ℃ 0.1
ature
T.0.57 EEV outlet temperature -40 90 ℃
T.0.59 Capacitor outlet temperat- -40 90 ℃ 0.1
ure
T.0.63 High pressure 0 31.9 bar (abs) 0.1
T.0.64 Low pressure 0 8 bar (abs) 0.1
T.0.67 High-pressure switch Closed Open Closed, Open
T.0.85 Evaporation temperature -40 90 ℃ 0.1
T.0.86 Condensation temperature -40 70 ℃ 0.1
T.0.87 Overheating target value -40 90 K 0.1
T.0.88 Overheating actual value -40 90 K 0.1
to 20 K are normal op-
erating parameters
T.0.89 Subcooling target value -40 90 K 0.1
T.0.90 Subcooling actual value -40 90 K 0.1
T.0.93 Compressor speed 0 120 Rotation/s 1
T.0.123 Temperature switch: Open Closed Open, closed
Compressor outlet
T.1.02 DHW prioritising diverter Heating Domestic Heating, domestic hot Heating
valve hot water water
T.1.44 Cylinder temperature -40 90 ℃ 0.1
T.1.46 Lockout contact S20 Closed Open Closed, Open Closed
T.1.69 Outdoor temperature -40 90 ℃ 0.1
T.1.70 System temperature -40 90 ℃ 0.1
T.1.71 DCF status Current value No DCF signal
Validate DCF signal
Valid DCF signal
T.1.72 Lockout contact S21 Closed Open Closed, Open Open
T.1.119 MO1 output Off On Off, On Off
T.1.125 MPI input Current value
T.1.126 MO2 output Off On Off, On Off
Installer level → Configuration →

Language Current language Languages available for 02 English
selection
Contact details → Telephone Phone number 0–9
number
2)
Heat curve 0.4 4.0 0.1
Summer sw.-off temp.

2)
10 90 ℃ 1
Heating biv. point

2)
-30 +20 ℃ 1
DHW bivalence point

2)
-20 +20 ℃ 1
Heating alt. point

2)
-20 +40 ℃ Off
1
Max. flow temperature

2)
15 90 ℃ 1
Min. flow temperature

2)
15 90 ℃ 1
2)
Heating mode activ. On
Off
1)
2)
3)

Appendix
planation
Min. Max.
2)
DHW activation On
Off
Cyl. charg. hysteresis

2)
3 20 K 1
2)
Immers. heater mode Off
Heating+DHW
Heating
Domestic hot water
2)
Limp home mode Off
Heating
Domestic hot water
Heating+domestic hot
water
Cooling target flow

2)
7 24 ℃ 1
MO relay None
Fault signal
Ext. immersion heater
DHW 3WV
Compr.start heat. from −999 9 °min 1 −60
Compr.start cool. from 0 999 °min 1 60
Compressor hyster. Heat. 0 15 K Applies for heating 7
mode only:
1
Compressor hyster. Cool. 0 15 K Applies for cooling 5
mode only:
1
Max. rem. feed head 200 900 mbar 10 900
DHW mode 0 = ECO 2 = Bal- 0 = ECO, 1 = Normal, 2 0
ance = Balance
Max. anti-cycl. time 0 9 h 1 5
Conf. heat. build. pump 50 100 % PWM Auto Auto
Conf. cool. build. pump 50 100 % PWM Auto Auto
Conf. DHW build. pump 50 100 % PWM Auto 65
Reset anti-cycl. time → Anti-cycl. 0 120 min 1 0
time after pow. supp. switch-on
Compr. current limit 1
5–7 kW: 13–16 A
12 kW: 20–25 A
3)
Fan boost 52 70 1 70
2)
Compr. noise reduct. 40 60 % 1 40
Only for products with cooling: None Active None, active cooling None
Cooling technology cooling
Intermediate heat exchanger Yes no Yes, No
Software version Current value of the xxxx.xx.xx
control PCB (HMU
indoor unit xxxx, HMU
outdoor unit xxxx) and
the display (AI xxxx)
Installer level → Resets →

Statistics → Reset statistics? Yes, No No
Maintenance messages → Reset Yes, No No
maintenance message
1)
2)
3)

Appendix
planation
Min. Max.
High-pressure switch → Reset Yes, No No
fault?
Factory settings → Restore fact- Yes, No No
ory settings
Installer level → Start inst. assistant →

Language Languages available for 02 English
selection
Syst. control avail.? Yes no Yes, No
Im. heater outp. range 2, 4, 6 kW, external
Cooling technology No cool- Active
ing cooling
Compr. current limit 13 25 A 1
5–7 kW: 13–16 A
12 kW: 20–25 A
Intermediate heat exchanger Yes no Yes, No
Check program: Purge building Yes no Yes, No no
circuit
Contact details Telephone num- Phone number 0–9 Empty
ber
End the installation assistant? Yes, Back
1)
2)
3)
D Status codes
Statuscode Meaning
Status external current anode Anode not connected, Anode OK, Anode Fault
S.34 Heating mode: Frost pro- If the measured outdoor temperature falls below XX °C, the temperature of the heating circuit's flow
tection and return is monitored. If the temperature difference exceeds the set value, the pump and com-
pressor are started without a heat demand.
S.100 Standby There is no heat demand or cooling demand. Standby 0: Outdoor unit. Standby 1: Indoor unit
S.101 Heating: Compressor The heat demand is met, the demand is ended by the system control and the heat deficit is offset.
shutdown The compressor is switched off.
S.102 Heating: Compressor The compressor is blocked for heating mode because the heat pump is outside of its operating limits.
blocked
S.103 Heating: Prerun The start conditions for the compressor in heating mode are checked. Start the other actuators for
heating mode.
S.104 Heating: Compressor The compressor works in order to meet the heat demand.
active
S.107 Heating: Overrun The heat demand is met, the compressor is switched off. The pump and fan overrun.
S.111 Cooling: Compressor The cooling demand is met, the demand is ended by the system control. The compressor is switched
shutdown off.
S.112 Cooling: Compressor The compressor is blocked for cooling mode because the heat pump is outside of its operating limits.
blocked
S.113 Cooling: Compressor The start conditions for the compressor in cooling mode are checked. Start the other actuators for
mode prerun cooling mode.
S.114 Cooling: Compressor The compressor works in order to meet the cooling demand.
active
S.117 Cooling: Compressor The cooling demand is met, the compressor is switched off. The pump and fan overrun.
mode overrun
S.125 Heating: Immersion The external back-up heater is used in heating mode.
heater active
S.132 Domestic hot water: The compressor is blocked for domestic hot water mode because the heat pump is outside of the
Compressor blocked operating limits.

Appendix
Statuscode Meaning
S.133 Domestic hot water: The start conditions for the compressor in domestic hot water mode are checked. Start the other actu-
Prerun ators for domestic hot water mode.
S.134 Domestic hot water: The compressor works in order to meet the domestic hot water demand.
Compressor active
S.135 Domestic hot water: The external back-up heater is used in domestic hot water mode.
Immersion heater active
S.137 Domestic hot water: The domestic hot water demand is met, the compressor is switched off. The pump and fan overrun.
Overrun
S.141 Heating: Immersion The heat demand is met, the external back-up heater is switched off.
heater shutdown
S.142 Heating: Immersion The external back-up heater is blocked for heating mode.
heater blocked
S.151 Domestic hot water: The domestic hot water demand is met, the external back-up heater is switched off.
Immersion heater shutdown
S.152 Domestic hot water: The external back-up heater is blocked for domestic hot water mode.
Immersion heater blocked
S.173 Anti-cycling time for The mains voltage supply is interrupted by the energy supply company. The maximum anti-cycling
the energy supply company time is set in the configuration.
S.202 Check programme: Pur- The building circuit pump is actuated in cyclical intervals, alternately in heating mode and domestic
ging of building circuit active hot water mode.
S.203 Actuator test active The sensor and actuator test is currently operating.
S.212 Connection fault: Con- System control was previously detected but the connection is broken. Check the eBUS connection to
trol not recognised the system control. It can only be operated with the heat pump's additional functions.
S.240 Compr. oil temp. too The compressor heating is switched on. The unit does not start up.
low, environment too cold
S.252 Fan unit 1: Fan blocked If the fan speed is 0 rpm, the heat pump is switched off for 15 minutes and then restarted. If the fan
does not start up after four unsuccessful restarts, the heat pump is switched off and the fault mes-
sage F.718 is displayed.
S.255 Fan unit 1: Air inlet The compressor does not start because the outdoor temperature at the fan is above the operating
temp. too high limits. Heating mode: > 43 °C. Domestic hot water mode: > 43 °C. Cooling mode: > 46 °C.
S.256 Fan unit 1: Air inlet The compressor does not start because the outdoor temperature at the fan is below the operating
temp. too low limits. Heating mode: < -20 °C. Domestic hot water mode: < -20 °C. Cooling mode: < 15 °C.
S.260 Fan unit 2: Fan blocked If the fan speed is 0 rpm, the heat pump is switched off for 15 minutes and then restarted. If the fan
does not start up after four unsuccessful restarts, the heat pump is switched off and the fault mes-
sage F.785 is displayed.
S.272 Building circuit: Re- The remaining feed head that is set under the configuration is reached.
maining feed head limit active
S.273 Building circuit: Flow The flow temperature that is measured in the building circuit is below the operating limits.
temperature too low
S.275 Building circuit: Flow Building circuit pump defective. All consumers in the heating system are closed. The values fall below
rate too low the specific minimum volume flows. Check that the dirt filter is permeable. Check the stopcocks and
thermostatic valves. Ensure that the flow rate is at least 35% of the nominal flow rate. Check that the
building circuit pump functions correctly.
S.276 Building circuit: Lock- Contact S20 is open at the heat pump's main PCB. Incorrect limit thermostat setting. Flow temper-
out contact S20 open ature sensor (heat pump, gas-fired boiler, system sensor) measures values that deviate downwards.
Adjust the maximum flow temperature for the direct heating circuit via the system control (observe
the upper switch-off threshold for the boilers). Adjust the set value for the limit thermostat. Check the
sensor values
S.277 Building circuit: Pump If the building circuit pump is inactive, the heat pump is switched off for 10 minutes and is then restar-
fault ted. If the building circuit pump does not start up after three unsuccessful restarts, the heat pump is
switched off and the fault message F.788 is displayed.
S.280 Freq. converter fault: The compressor motor or wiring is defective.
Compressor
S.281 Freq. converter fault: There is overvoltage or undervoltage.
Mains voltage
S.282 Freq. converter fault: If the cooling of the frequency inverter is not sufficient, the heat pump is switched off for one hour and
Overheating then restarted again. If the cooling is not sufficient after three unsuccessful restarts, the heat pump is
switched off and the fault message F.819 is displayed.
S.283 De-icing time too long If the de-icing takes longer than 15 minutes, the heat pump is restarted. If the time for the de-icing is
still not sufficient after three unsuccessful restarts, the heat pump is switched off and the fault mes-
sage F.741 is displayed. ► Check whether sufficient thermal energy is available from the building cir-
cuit.

Appendix
Statuscode Meaning
S.284 De-icing flow temperat- If the flow temperature is below 5 °C, the heat pump is restarted. If the flow temperature is still not
ure too low sufficient after three unsuccessful restarts, the heat pump is switched off and the fault message F.741
is displayed. ► Check whether sufficient thermal energy is available from the building circuit.
S.285 Compressor outlet tem- Compressor outlet temperature is too low
perature too low
S.286 Hot gas temperature If the hot gas temperature is above 119 °C +5 K, the heat pump is switched off for one hour and then
switch open restarted again. If the hot gas temperature has not fallen after three unsuccessful restarts, the heat
pump is switched off and the fault message F.823 is displayed.
S.287 Fan 1: Wind Before starting, the fan rotates at a speed of 50 rpm or higher. This may be caused by a strong out-
side wind.
S.288 Fan 2: Wind Before starting, the fan rotates at a speed of 50 rpm or higher. This may be caused by a strong out-
side wind.
S.289 Current limit active The outdoor unit's power consumption is reduced, the compressor speed is reduced. The com-
pressor's operating current exceeds the limit value that is set under the configuration. (for 3 kW,
5 kW, 7 kW units: <16 A; for 10 kW, 12 kW units: <25 A)
S.290 Switch-on delay active The compressor's switch-on delay is active.
S.302 High-pressure switch If the pressure in the refrigerant circuit exceeds the operating limit, the heat pump is switched off for
open 15 minutes and is then restarted again. If the pressure remains too high after four unsuccessful re-
starts, the fault message F.731 is displayed.
S.303 Compressor outlet tem- The operating characteristics have been exited. The heat pump is restarted.
perature too high
S.304 Evaporation temperat- The operating characteristics have been exited. The heat pump is restarted.
ure too low
S.305 Condensation temperat- The operating characteristics have been exited. The heat pump is restarted.
ure too low
S.306 Evaporation temperat- The operating characteristics have been exited. The heat pump is restarted.
ure too high
S.308 Condensation temperat- The operating characteristics have been exited. The heat pump is restarted.
ure too high
S.312 Building circuit: Return Return temperature in the building circuit too low for compressor to start. Heating: Return temperature
temperature too low < 5 °C. Cooling: Return temperature < 10 °C. Cooling: Check that the 4-port diverter valve works cor-
rectly.
S.314 Building circuit: Return Return temperature in the building circuit too high for the compressor to start. Heating: Return tem-
temperature too high perature > 56 °C. Cooling: Return temperature > 35 °C. Cooling: Check that the 4-port diverter valve
works correctly. Check the sensors.
S.516 De-icing mode active The heat pump de-ices the outdoor unit's heat exchanger. The heating mode is interrupted. The max-
imum de-icing time is 16 minutes.
S.575 Frequency converter: An internal electronics fault is present on the outdoor unit's inverter PCB. If this occurs three times,
Internal fault fault message F.752 appears.
S.581 Connection fault: Fre- Missing communication between the frequency converter and the outdoor unit's PCB. After this oc-
quency converter not recog- curs three times, fault message F.753 appears.
nised
S.590 Fault: 4-port valve posi- The 4-port diverter valve does not move fully to the heating or cooling position.
tion not correct
E Maintenance messages
Code Meaning Cause Remedy

M.32 Building circuit: Pressure low – Pressure loss in the building circuit – Check the building circuit for leaks,
due to leakages or air pockets top up with heating water and purge
– Building circuit pressure sensor is – Check the plug contact on the PCB
defective and on the cable harness; check
that the pressure sensor is working
correctly and, if required, replace the
pressure sensor
M.201 Sensor fault: Cylinder temperature – Cylinder temperature sensor defect- – Check the plug contact on the PCB
ive and on the cable harness; check that
the sensor is working correctly and,
if required, replace the sensor
M.202 Sensor fault: System temperature – System temperature sensor defective – Check the plug contact on the PCB
and on the cable harness; check that
the sensor is working correctly and,
if required, replace the sensor

Appendix

M.203 Connection fault: Disp. not recog- – Display defective – Check the quality of the plug contact
nised – Display not connected on the PCB and on the cable har-
ness
– Replace the display, if required
F Fault codes

F.022 Water pressure too low – Pressure loss in the building circuit – Check the building circuit for leaks
due to leakages or air pockets – Top up with water, purge
– Building circuit pressure sensor – Check the quality of the plug contact
defective on the PCB and on the cable har-
ness
– Check that the pressure sensor is
working correctly
– Replace the pressure sensor
F.042 Fault: Coding resistor – Coding resistor damaged or not set – Check that the coding resistor is
positioned correctly and, if required,
replace it.
F.073 Sensor fault: Build. circ. pressure – The sensor is not connected or the – Check and, if required, replace the
sensor input has short-circuited sensor
– Replace the cable harness
F.094 Fault: Vortex – Volume flow sensor not connected or – Check and, if required, replace the
F.103 Fault: Spare part ident. – Incorrect control PCB installed on – Installing the correct PCB
the outdoor unit
F.514 Sensor fault: Compr. inlet temp. – Check and, if required, replace the
– The sensor is not connected or the sensor
sensor input has short-circuited
F.517 Sensor fault: Compr. outlet temp. – The sensor is not connected or the – Check and, if required, replace the
F.519 Sensor fault: Building circuit re- – The sensor is not connected or the – Check and, if required, replace the
turn temp. sensor input has short-circuited sensor
F.520 Sensor fault: Building circuit flow – The sensor is not connected or the – Check and, if required, replace the
temp. sensor input has short-circuited sensor
F.526 Sensor fault: EEV outlet temp. – The sensor is not connected or the – Check and, if required, replace the
F.546 Sensor fault: High pressure – The sensor is not connected or the – Check the sensor (e.g. using an in-
sensor input has short-circuited stallation aid), and replace if neces-
sary
F.582 Fault: EEV – EEV is not connected correctly or – Check the plug connections and, if
there is a cable break to the coil required, replace the coil from the
EEV
F.585 Sensor fault: Capac. outlet temp. – The sensor is not connected or the – Check and, if required, replace the
F.703 Sensor fault: Low pressure – The sensor is not connected or the – Checking the sensor (e.g. using an
sensor input has short-circuited installation aid), and replacing it if
necessary
F.718 Fan unit 1: Fan blocked – There is no confirmation signal stat- – Check the air route and, if required,
ing that the fan is rotating remove any blockages

Appendix

F.729 Compressor outlet temperature – The compressor outlet temperature – Checking the high-pressure sensor
too low is lower than 0 °C for more than 10 – Checking that the EEV is working
minutes or the compressor outlet correctly
temperature is lower than -10 °C
– Checking for condensate leaking
even though the heat pump is in the
from the temperature sensor (under-
operating characteristics.
cooling)
– Check whether the 4-port diverter
valve is in the intermediate position
– Checking the refrigerant volume for
overfilling
F.731 High-pressure switch open – Refrigerant pressure too high. The – Purging the building circuit
integrated high-pressure switch – Too low a volume flow as a result
in the outdoor unit has tripped at of closing single room controls in an
41.5 bar (g) or 42.5 bar (abs) underfloor heating system
– Insufficient energy output via the – Check that the dirt filter that is in
condenser place is permeable
– Refrigerant flow rate too low (e.g.
electronic expansion valve defective,
4-port diverter valve is mechanically
blocked, filter is blocked). Inform
customer service.
– Cooling mode: Check the fan unit for
dirt
– Check the high-pressure switch and
high-pressure sensor
– Reset the high-pressure switch and
carry out a manual reset on the
product.
F.732 Compressor outlet temperature The compressor outlet temperature is – Check the compressor inlet sensor
too high above 110 °C: and outlet sensor
– Check the compressor outlet temper-
– Application limits exceeded
ature sensor (TT135)
– EEV does not work or does not open
– Check the EEV (does the EEV
correctly
move to the limit stop? Use the
– Refrigerant volume too low (frequent sensor/actuator test)
defrosting due to extremely low
– Check the refrigerant volume (see
evaporation temperatures)
Technical data)
– Carry out a leak-tightness test
– Check whether the service valves on
the outdoor unit are open.
F.733 Evaporation temperature too low – Insufficient air volume flow through – If the building circuit contains ther-
the outdoor unit's heat exchanger mostatic valves, check that they are
(heating mode) leads to an insuffi- suitable for cooling mode (check
cient energy input in the environment volume flow in cooling mode)
circuit (heating mode) or building cir- – Check the fan unit for dirt
cuit (cooling mode)
– Refrigerant volume too low move to the limit stop? Use the
sensor/actuator test)
– Check the compressor inlet sensor
– Check the refrigerant volume
F.734 Condensation temperature too low – The temperature in the heating – Check the EEV (does the EEV
circuit is too low, outside of the move to the limit stop? Use the
operating characteristics sensor/actuator test)
– Refrigerant volume too low – Check the compressor inlet sensor
– Check the refrigerant filling volume
(see technical data)
– Check whether the 4-port diverter
valve is in an intermediate position
and is not correctly switched
– Checking the high-pressure sensor
– Check the pressure sensor in the
heating circuit

Appendix

F.735 Evaporation temperature too high – Temperature in the environment – Check the system temperatures
circuit (heating mode) or building – Check the refrigerant filling volume
circuit (cooling mode) too high for for overfilling
compressor operation
– Feed-in of external heat into the move to the limit stop? Use
environment circuit due to increased sensor/actuator test)
fan speed
– Check the sensor for the evaporation
temperature (depending on the
position of the 4-port diverter valve)
– Check the volume flow in cooling
mode
– Check the air volume flow in heating
mode
F.737 Condensation temperature too – Temperature in the environment – Reduce or stop the external heat
high circuit (cooling mode) or building that is entering
circuit (heating mode) too high for – Check the back-up heater (heats
compressor operation up even though it is off in the
– Feed-in of external heat into the sensor/actuator test?)
building circuit – Check the EEV (does the EEV
– Refrigerant circuit overfilled move to the limit stop? Use the
– Insufficient flow rate in the building sensor/actuator test)
circuit – Check the compressor outlet sensor,
compressor outlet temperature
sensor (TT135) and high-pressure
sensor
– Check the refrigerant filling volume
for overfilling
– Check whether the service valves on
the outdoor unit are open.
– Check the air volume flow in cooling
mode for sufficient flow rate
– Checking the heating pump
– Check the building circuit flow rate
F.741 Building circuit: Return temp. too – During the de-icing, the return tem- – Ensure the minimum installation
low perature falls below 13 °C volume is maintained; if required,
install a series return cylinder
– The fault message is displayed until
the return temperature increases to
above 20 °C.
– Activate the electric back-up heater
in the product's control panel and
in the system control in order to
increase the return temperature. The
compressor is blocked while the fault
message is present.
F.752 Fault: Frequency converter – Internal electronics fault on the in- – Check the integrity of the power sup-
verter PCB ply cables and compressor connec-
– Mains voltage outside of 70 V–282 V tion cables
The plugs must audibly click into
place.
– Check the cable
– Check the mains voltage
The mains voltage must be between
195 V and 253 V.
– Check the phases
– Replace the frequency converter, if
required
F.753 Connection fault: Freq. conv. – Missing communication between the – Check the integrity of the cable
n.recogn. frequency converter and the outdoor harness and plug connection and,
unit's control PCB if required, replace them
– Check the frequency converter by
actuating the compressor safety
relay
– Read the assigned parameters for
the frequency converter and check
whether values are displayed

Appendix

F.755 Fault: 4-port valve position not – Incorrect position of the 4-port di- – Check the 4-port diverter valve (is an
correct verter valve. If, in heating mode, the audible switching available? Use the
flow temperature is lower than the sensor/actuator test)
return temperature in the building cir- – Check that the coil is positioned
cuit. correctly on the 4-port valve
– The temperature sensor in the elec- – Check the cable harness and plug
tronic expansion valve environment connections
circuit displays an incorrect temper-
– Check the temperature sensor in the
ature.
electronic expansion valve environ-
ment circuit
F.774 Sensor fault: Air inlet temp. – The sensor is not connected or the – Check and, if required, replace the
F.785 Fan unit 2: Fan blocked – There is no confirmation signal stat- – Check the air route and, if required,
ing that the fan is rotating remove any blockages
F.788 Building circuit: Pump fault – The electronics system of the high- – Switch the heat pump off for at least
efficiency pump has detected a 30 seconds (no current)
fault (e.g. dry running, blockage, – Check the quality of the plug contact
overvoltage, undervoltage) and has on the PCB
switched off and locked the pump.
– Check that the pump functions cor-
rectly
– Purging the building circuit
– Check that the dirt filter that is in
place is permeable
F.817 Freq. converter fault: Compressor – Defect in the compressor (e.g. short – Measure the winding resistance in
circuit) the compressor
– Defect in the frequency converter – Measure the frequency converter
– Connection cable to the compressor output between the three phases, (it
is defective or loose must be > 1 kΩ)
– Check the cable harness and plug
connections
F.818 Freq. converter fault: Mains – Incorrect mains voltage for operating – Measure and, if required, correct the
voltage the frequency converter mains voltage
– Shutdown via the energy supply The mains voltage must be between
company 195 V and 253 V.
F.819 Freq. converter fault: Overheating – Internal overheating of the frequency – Allow the frequency converter to cool
converter and restart the product
– Check the frequency converter's air
route
– Check that the fan is working cor-
rectly
– The maximum environmental tem-
perature of the outdoor unit (46 °C)
has been exceeded.
F.820 Connection fault: Building circuit – Pump does not report any signal – Check the cable to the pump for
pump back to the heat pump defects and, if required, replace it
– Replace the pump

Appendix

F.823 Hot gas temperature switch open – The hot gas thermostat shuts down – Check the EEV
the heat pump if the temperature – Replace the dirt filter in the refrigera-
in the refrigerant circuit is too high. tion circuit, if required
Following a waiting period, the heat
pump attempts to start once more.
After three failed start attempts
in succession, a fault message is
displayed.
– Max. refrigerant circuit temperature:
110 °C
– Waiting period: 5 mins (after it first
occurs)
– Waiting period: 30 mins (after it
occurs a second time and any other
time after that)
– The fault counter is reset if both of
the following conditions are met:
– Heat requirement without switch-

ing off prematurely
– 60 mins uninterrupted operation
F.825 Sensor fault: Capac. inlet temp. – Refrigerant circuit temperature – Check and, if required, replace the
sensor (vapour-forming) not con- sensor and cable
nected or the sensor input has short-
circuited
F.1117 Compressor: Phase failure – Defective fuse – Check the fuse
– Incorrect electrical connections – Checking the electrical connections
– Mains voltage too low – Check the voltage at the heat pump
– Compressor/low tariff power supply electrical connection
not connected – Reduce energy supply company
– Blocked by energy supply company anti-cycling time to under three hours
for over three hours
F.9998 Connection fault: Heat pump – eBUS cable not connected or con- – Check the connection pipes between
nected incorrectly the power supply PCB and control
– Outdoor unit without supply voltage PCB on the indoor and outdoor unit
G Characteristic values for the internal temperature sensors, hydraulic circuit

Sensors: TT620 TT650
Temperature (°C) Resistance (ohms)

0 33400
5 25902
10 20247
15 15950
20 12657
25 10115
30 8138
35 6589
40 5367
45 4398
50 3624
55 3002
60 2500
65 2092
70 1759
75 1486
80 1260
85 1074

Appendix

90 918
95 788
100 680
105 588
110 510
H Characteristic values for the VRC DCF outdoor temperature sensor

-25 2167
-20 2067
-15 1976
-10 1862
-5 1745
0 1619
5 1494
10 1387
15 1246
20 1128
25 1020
30 920
35 831
40 740
I Technical data
VWZ AI VWL X/2 A

Operating voltage Umax 230 V
Power consumption ≤ 2 V⋅A
Contact loading of the output re- ≤2A
lay
Total current ≤4A
Sensor operating voltage 3.3 V
Cross-section of eBUS line (extra ≥ 0.75 mm²
low voltage)
Cross-section of sensor line (extra ≥ 0.75 mm²
low voltage)
Cross-section of 230 V connection ≥ 1.5 mm²
cable (pump or mixer connection
cable)
IP rating IP 20
Protection class II
Maximum environmental temperat- 40 ℃
ure
Height 174 mm
Width 272 mm
Depth 52 mm

Index
Index Sensor test .......................................................................... 21

Service message, checking................................................. 21
A Service partner .................................................................... 20
Accessories, disposing off................................................... 21 Statistics, calling up............................................................. 19
Actuator test ........................................................................ 21 Status codes, displaying...................................................... 21
Actuators, checking ............................................................. 21 Switching on, product .......................................................... 18
C T
Calling up, code layer.......................................................... 19 Test menu ........................................................................... 21
Calling up, installer level...................................................... 19 Tool ..................................................................................... 13
Calling up, statistics............................................................. 19 U
CE marking.......................................................................... 15 Unit configuration, checking ................................................ 19
Check programmes ............................................................. 21 V
Checking, maintenance message ....................................... 21 Voltage ................................................................................ 12
Checking, service message ................................................ 21 W
Circulation pump, connecting .............................................. 18 Wiring .................................................................................. 17
Code layer, calling up.......................................................... 19
Comfort protection mode..................................................... 21
Competent person............................................................... 12
Component test ................................................................... 21
D
Decommissioning ................................................................ 21
Displaying, Live Monitor ...................................................... 21
Displaying, status codes...................................................... 21
Disposal, accessories.......................................................... 21
Disposal, packaging ............................................................ 21
Disposal, product................................................................. 21
E
Electricity ............................................................................. 12
Energy supply company lockout.......................................... 17
F
Factory settings, restoring ................................................... 21
Fault codes.......................................................................... 20
Fault memory ...................................................................... 21
Fault symbol ........................................................................ 21
Filling pressure, displaying .................................................. 19
Frost protection function...................................................... 15
Function menu..................................................................... 21
I
Installation assistant ............................................................ 18
Installer level, calling up ...................................................... 19
Intended use........................................................................ 12
L
Lines
Requirements ................................................................ 17
Live Monitor, displaying....................................................... 21
Low-water pressure protection ............................................ 15
M
Maintenance message, checking ........................................ 21
O
Operating concept ............................................................... 18
P
Packaging, disposing of ...................................................... 21
Parameters, resetting .......................................................... 21
Product, disposing of........................................................... 21
Product, switching on .......................................................... 18
Q
Qualification......................................................................... 12
R
Regulations ......................................................................... 13
S
Screed drying, function........................................................ 19
Self-test ............................................................................... 21

0020291573_00
0020291573_00 16.12.2019
Supplier
Vaillant Ltd.
Nottingham Road Belper Derbyshire DE56 1JT
Telephone 0330 100 3461
info@vaillant.co.uk www.vaillant.co.uk
© These instructions, or parts thereof, are protected by copyright and may be reproduced or distributed only with
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en Operating instructions

Heat pump control interface

0020291573_00 Heat pump control interface module Operating instructions 1

Warning. 1.3 General safety information

2 Operating instructions Heat pump control interface module 0020291573_00

Vaillant is a licensed member of the Bench-

0020291573_00 Heat pump control interface module Operating instructions 3

▶ Always observe all operating instructions that are en-

1 2 1 Displays the daily envir- 6 Access to the menu for

Symbol Meaning Explanation

4 Operating instructions Heat pump control interface module 0020291573_00

3.6 Type designation and serial number

0020291573_00 Heat pump control interface module Operating instructions 5

Condition: No system control connected

6 Operating instructions Heat pump control interface module 0020291573_00

Menu → Information → Serial number

0020291573_00 Heat pump control interface module Operating instructions 7

Condition: Lhm. 37 is displayed

5.4 Checking the system pressure

8 Operating instructions Heat pump control interface module 0020291573_00

Problem Possible cause Remedy

B Overview of the end user operating level

Setting level Values Unit Increment, select Factory setting Setting

0020291573_00 Heat pump control interface module Operating instructions 9

Setting level Values Unit Increment, select Factory setting Setting

10 Operating instructions Heat pump control interface module 0020291573_00

0020291573_00 Heat pump control interface module Installation instructions 11

12 Installation instructions Heat pump control interface module 0020291573_00

1.3.5 Danger due to error functions

1.3.6 Risk of material damage caused by

1.4 Regulations (directives, laws,

0020291573_00 Heat pump control interface module Installation instructions 13

▶ Always observe all the operating and installation instruc-

2.1 Further information

3.3 Connecting the power supply cable and

3.1 Heat pump system 1 2 3

Design of a sample heat pump system with monoblock tech-

The product is connected to the power supply on-site. You

14 Installation instructions Heat pump control interface module 0020291573_00

3.6 Energy balance control

0020291573_00 Heat pump control interface module Installation instructions 15

1. Mount the product and the supplied installation access-

16 Installation instructions Heat pump control interface module 0020291573_00

4. Strip the electrical wire as shown in the figure. In doing Note

0020291573_00 Heat pump control interface module Installation instructions 17

▶ Connect the limit thermostat to plug S20 for the outdoor

18 Installation instructions Heat pump control interface module 0020291573_00

0020291573_00 Heat pump control interface module Installation instructions 19

20 Installation instructions Heat pump control interface module 0020291573_00

12 Recycling and disposal

0020291573_00 Heat pump control interface module Installation instructions 21

22 Installation instructions Heat pump control interface module 0020291573_00

B Basic connection diagram for the energy supply company lockout

L N L N L1 L2 L3 N BUS EVU BUS BUS

X211 X210 X200 X206

L N L N L1 L2 L3 N BUS EVU BUS BUS

X211 X210 X200 X206

1 Meter/fuse box 5 Potential-free normally open contact, for actuating

0020291573_00 Heat pump control interface module Installation instructions 23