SG15 20KTL M SG10KTL MT User Manual PDF

SG15_20KTL-M&SG10KTL-MTPV
Grid-connected InverterUser
ManualSG15_20KTL-
M&SG10KTL-MT-UEN-Ver17-
202004 Version:1.7
SG15_20KTL-M&SG10KTL-MT-UEN-Ver17-202004 Version:1.7
SG15_20KTL-M&SG10KTL-MT
PV Grid-connected Inverter
User Manual
All Rights Reserved
All Rights Reserved

No part of this document can be reproduced in any form or by any means without the
prior written permission of Sungrow Power Supply Co., Ltd(hereinafter "SUNGROW").
Trademarks
and other Sungrow trademarks used in this manual are owned by
Sungrow Power Supply Co., Ltd.
All other trademarks or registered trademarks mentioned in this document are owned
by their respective owners.
Software Licenses
• It is prohibited to use data contained in firmware or software developed by

SUNGROW, in part or in full, for commercial purposes by any means.
• It is prohibited to perform reverse engineering, cracking, or any other operations that

compromise the original program design of the software developed by SUNGROW.
Sungrow Power Supply Co., Ltd.

Address: N o . 1 6 9 9 X i y o u R d . , N e w & H i g h T e c h Z o n e , H e f e i , 2 3 0 0 8 8 , C h i n a .
Email: i n f o @ s u n g r o w . c n
Tel: +86 551 6532 7834
Website: w w w . s u n g r o w p o w e r . c o m
I
About This Manual
The manual mainly describes the product information, guidelines for installation,
operation and maintenance. The manual cannot include complete information about the
photovoltaic (PV) system. You can get additional information about other devices at
w w w . s u n g r o w p o w e r . c o m or on the webpage of the respective component
manufacturer.
Validity
This manual is valid for the following inverter models:
• SG15KTL-M
• SG20KTL-M
• SG10KTL-MT
They will be referred to as “inverter” hereinafter unless otherwise specified.

Target Group
This manual is intended for:
• qualified personnel who are responsible for the installation and commissioning of the
inverter; and
• inverter owners who will have the ability to interact with the inverter.
How to Use This Manual
Read the manual and other related documents before performing any operation on the
inverter. Documents must be stored carefully and be available at all times.
Contents may be periodically updated or revised due to product development. The
information in this manual is subject to change without notice. The latest manual can be
acquired atw
ww w . s u n g r o w p o w e r . c o m .
Symbols
Safety instructions will be highlighted with the following symbols.
Symbol Explanation
Indicates a hazard with a high level of risk that, if not avoided, will
result in death or serious injury.
Indicates a hazard with a medium level of risk that, if not avoided,
could result in death or serious injury.
Indicates a hazard with a low level of risk that, if not avoided, could
result in minor or moderate injury.
Indicates a situation that, if not avoided, could result in equipment or
property damage.
Indicates additional information, emphasized contents or tips that

may be helpful, e.g. to help you solve problems or save time.
II
Contents
All Rights Reserved .....................................................................................................I
About This Manual .....................................................................................................II
1 Safety .............................................................................................................. 1
1.1 PV Panels..................................................................................................... 1
1.2 Utility Grid .................................................................................................... 1
1.3 Inverter ........................................................................................................ 2
1.4 Skills of Qualified Personnel.......................................................................... 3
2 Product Description .................................................................................... 4
2.1 Intended Use................................................................................................ 4
2.2 Product Introduction..................................................................................... 5
2.2.1 Model Description............................................................................... 5
2.2.2 Appearance........................................................................................ 6
2.2.3 Dimensions ........................................................................................ 7
2.2.4 LED Indicator Panel ............................................................................ 7
2.2.5 DC Switch........................................................................................... 8
2.3 Circuit Diagram ............................................................................................ 9
2.4 Function Description .................................................................................... 9
3 Unpacking and Storage ........................................................................... 12
3.1 Unpacking and Inspection .......................................................................... 12
3.2 Identifying the Inverter ................................................................................ 12
3.3 Scope of Delivery ....................................................................................... 14
3.4 Inverter Storage ......................................................................................... 15
4 Mechanical Mounting .............................................................................. 16
4.1 Safety during Mounting .............................................................................. 16
4.2 Location Requirements .............................................................................. 16
4.2.1 Installation Environment Requirements ............................................. 16
4.2.2 Carrier Requirements........................................................................ 17
4.2.3 Installation Angle Requirements ........................................................ 17
4.2.4 Installation Clearance Requirements ................................................. 18
4.3 Installation Tools......................................................................................... 19
4.4 Moving the Inverter .................................................................................... 20
III
4.5 Installing the Inverter .................................................................................. 20
4.6 Connecting the Communication Module (Optional) ..................................... 21
5 Electrical Connection ............................................................................... 22
5.1 Safety Instructions...................................................................................... 22
5.2 Terminal Description................................................................................... 22
5.3 Additional Grounding Connection ............................................................... 23
5.3.1 Additional Grounding Requirements.................................................. 24
5.3.2 Connection Procedure ...................................................................... 24
5.4 AC Cable Connection ................................................................................. 25
5.4.1 AC Side Requirements ...................................................................... 25
5.4.2 Assembling the AC Connector .......................................................... 26
5.4.3 Installing the AC Connector............................................................... 28
5.5 DC Cable Connection ................................................................................. 29
5.5.1 PV Input Configuration ...................................................................... 30
5.5.2 DC Side Requirements...................................................................... 31
5.5.3 Assembling the PV Connector........................................................... 31
5.5.4 Installing the PV Connector ............................................................... 32
5.6 RS485 Communication System .................................................................. 34
5.7 GPRS Communication System (Optional) ................................................... 36
5.8 Ethernet Communication System (Optional) ............................................... 36
5.9 Smart Energy Meter Connection (Optional)................................................. 37
5.9.1 On the Smart Energy Meter Side....................................................... 37
5.9.2 On the Inverter Side .......................................................................... 37
6 Commissioning ........................................................................................... 39
6.1 Inspection before Commissioning............................................................... 39
6.2 Commissioning Procedure ......................................................................... 39
7 iSolarCloud App .......................................................................................... 40
7.1 Brief Introduction........................................................................................ 40
7.2 Download and Install .................................................................................. 40
7.3 Login.......................................................................................................... 41
7.3.1 Requirements ................................................................................... 41
7.3.2 Login Steps ...................................................................................... 41
7.4 Function Overview ..................................................................................... 42
7.5 Home......................................................................................................... 43
7.6 Chart.......................................................................................................... 44
7.7 More .......................................................................................................... 45
IV
7.7.1 Operation Parameters....................................................................... 46
7.7.2 Protection Parameter........................................................................ 50
7.7.3 Firmware Update.............................................................................. 51
7.7.4 Feed-in Limitation (Optional)............................................................. 52
8 System Decommissioning ...................................................................... 54
8.1 Disconnecting the Inverter.......................................................................... 54
8.2 Dismantling the Inverter.............................................................................. 55
8.3 Disposal of the Inverter............................................................................... 55
9 Troubleshooting and Maintenance ...................................................... 56
9.1 Troubleshooting ......................................................................................... 56
9.2 Maintenance .............................................................................................. 63
10 Appendix .................................................................................................... 65
10.1 Technical Data ......................................................................................... 65
10.2 Quality Assurance .................................................................................... 67
10.3 Contact Information ................................................................................. 68
V
1 Safety
The inverter has been designed and tested strictly according to international safety
regulations. Read all safety instructions carefully prior to any work and observe them at
all times when working on or with the inverter.
Incorrect operation or work may cause:
• injury or death to the operator or a third party; or
• damage to the inverter and other property safety of the operator or a third party.
All detailed work-related safety warnings and notes will be specified at critical points in
corresponding chapters.
• The safety instructions in this manual cannot cover all the precautions that
should be followed. Perform operations considering actual onsite
conditions.
• SUNGROW shall not be held liable for any damage caused by violation of
the safety instructions in this manual.
1.1 PV Panels
PV strings will produce electrical power when exposed to sunlight and can
cause a lethal voltage and an electric shock.
• Always keep in mind that the inverter is dual power supplied. Electrical
operators must wear proper personal protective equipment: helmet,
insulated footwear, glove, etc.
• Before touching the DC cables, operator must use a measuring device to

ensure that the cable is voltage-free.
• Must follow all warnings on the PV strings and in its manual.
1.2 Utility Grid
Please follow the regulations related to the utility grid.
1
1 Safety User Manual
All electrical connections must be in accordance with local and national

standards.
Only with the permission of the utility grid, the inverter can be connected to the
utility grid.
1.3 Inverter
Danger to life from electric shocks due to live voltage.
• Do not open the enclosure at any time. Unauthorized opening will void
guarantee and warranty claims and in most cases terminate the operating
license.
Risk of inverter damage or personal injury.
• Do not pull out the PV connectors when the inverter is running.
• Wait at least 10 minutes for the internal capacitors to discharge. Ensure that
there is no voltage or current before pulling any connector.
All safety instructions, warning labels, and nameplate on the inverter:
• Must be clearly legible.
• Should not be removed or covered.
Risk of burns due to hot components!

Do not touch any hot parts (such as heat sink) during operation. Only the DC
switch can safely be touched at any time.
2
User Manual 1 Safety
Only qualified personnel can perform the country setting.
• Unauthorized alteration of the country setting may cause a breach of the

type-certificate marking.
• Risk of inverter damage due to electrostatic discharge (ESD).
By touching the electronic components, you may damage the inverter. For
inverter handling, be sure to:
• avoid any unnecessary touching;and,
• wear a grounding wristband before touching any connectors.
Warning Label
Label Description
Disconnect the inverter from all the external power sources

before service!
Do not touch live parts until 10 minutes after disconnection

from the power sources.
There is a danger from a hot surface that may exceed 60 ℃.
Danger to life due to high voltages!

Only qualified personnel can open and service the inverter.
Check the user manual before service!
1.4 Skills of Qualified Personnel
All installations should be performed by qualified personnel. They should have:
• Training in the installation and commissioning of the electrical system, as well as the
dealing with hazards
• Knowledge of the manual and other related documents
• Knowledge of the local regulations and directives
3
2 Product Description
2.1 Intended Use
SG15KTL-M/SG20KTL-M/SG10KTL-MT; a transformerless 3-phase PV grid-connected

inverter, is an integral component in the PV power system.
The inverter is designed to convert the direct current power generated from the PV
modules into grid-compatible AC current and feeds the AC current to the utility grid. The
intended usage of the inverter is illustrated in "figure 2-1 Inverter application in PV power
system".
Inverter cannot connect the PV strings whose positive and negative terminals
need to be grounded.
Do not connect any local load between the inverter and the AC circuit breaker.
Inverter is applicable only to the grid-connected PV system. Any other usage is
strictly forbidden.
f i g u r e 2 - 1 Inverter application in PV power system
Item Description Note

Monocrystalline silicon, polycrystalline silicon, and thin-film
A PV strings
without grounding
B Inverter SG15KTL-M/SG20KTL-M/SG10KTL-MT
Metering
C Meter cupboard with power distribution system
device
D Utility grid TN-C，TN-C-S，TT，TN-S
The following figure shows the common grid configurations.
4
User Manual 2 Product Description
2.2 Product Introduction

2.2.1 Model Description
The model description is as follows (Take SG15KTL-M as an example):
table 2-1 Power level description
Model Nominal OutputPower Nominal Grid Voltage

SG15KTL-M 15000W
SG20KTL-M 20000W 3 / N / PE, 230 / 400 V
SG10KTL-MT 10000W
5
2 Product Description User Manual
2.2.2 Appearance
f i g u r e 2 - 2 Appearance
* The image shown here is for reference only. The actual product you receive may differ.
No. Name Description

LED indicator HMI interface to indicate the present working state of the
1
panel inverter.
Protective components for safely disconnecting DC side
2 DC switch
current.
Electrical Includes DC terminal, AC terminal and communication
3
connection area terminal.
Additional
4 grounding User can connect this terminal as per requirements.
terminal
5 Hanger Hang the inverter on the wall-mounting bracket.
* Devices for Australia are not equipped with DC switches.
6
2.2.3 Dimensions
f i g u r e 2 - 3 Dimensions of the inverter(in mm)
2.2.4 LED Indicator Panel
As an HMIe, the LED indicator panel on the front of the inverter can indicate the present
working state of the inverter.
f i g u r e 2 - 4 LED indicator panel
table 2-2 State description of the LED indicator panel
LED indicator LED color LED state Definition
The Bluetooth has been connected,

Bluetooth ON
but there is no data exchange
Blue
The Bluetooth has been connected,
Flashing
and there is data exchange
7
LED indicator LED color LED state Definition
No device is connected to the inverter

OFF
through the bluetooth
The communication cable or

communication module has been
Flashing connected, and there is data
exchange in the communication
Communicatio-
channel
n Blue
Neither the communication cable nor
the communication module is
OFF connected, or there is no data
exchange in the communication
channel
A fault has occurred (the device

ON
Red cannot feed power into the grid)
Flashing The fault is being restored

Fault/PID
ON PID function is running
Green
Flashing PID function exception
No alarm or fault has occurred and

- OFF
PID function is not enabled
Earth An earthing short circuit has occurred

impedance ON (the device cannot feed power into
Red
abnormal the grid)
OFF No fault occurs
The device is connected to the grid

ON
and operates normally
Normal The DC or AC side has been powered

operation on and the device is in standby or
Green Flashing
startup state (has not fed power into
the gird)
Both the AC and DC sides have been

OFF
powered off, or a fault occurs
2.2.5 DC Switch
The DC switch is used to disconnect the DC current safely whenever necessary.
8
The inverter operates automatically when input and output requirements are met. Rotate
the DC switch to the “OFF” position to stop the inverter when a fault occurs or when
you need to stop the inverter.
Turn the DC switch to the “ON” position before restarting the inverter.
2.3 Circuit Diagram
The MPPT is utilized for DC input to ensure the maximum power from the PV array at
different PV input conditions.
The inversion circuit converts the DC power into AC power and feeds the AC power to
the utility grid through the AC terminal. The protection circuit is equipped to ensure the
safe operation of the device and personal safety.
The DC switch is used to disconnect the DC current safely. The inverter is provided with
standard RS485 ports for communication. Users can check running data and set related
parameters via the iSolarCloud APP.
"figure 2-5 Circuit diagram" shows the main circuit of the inverter.
f i g u r e 2 - 5 Circuit diagram
2.4 Function Description

Conversion function
The inverter converts the DC current into grid-compatible AC current and feeds the AC
current into grid.
Data storage
The inverter logs running information, error records, etc.
Parameter setting
The inverter provides various settable parameters. Users can set parameters via the
App to meet the requirements and optimize the performance.
Communication interface
The inverter is designed with standard RS485 communication interfaces and
communication accessory port.
9
• The standard RS485 communication interfaces are used to establish communication

connection with monitoring devices and upload monitoring data by using
communication cables.
• The communication accessory port is used to connect communication module

manufactured by SUNGROW, and upload monitoring data by means of wireless
communication.
The inverter can be connected to communication devices via either of the two
interfaces. After communication connection is established, users can view inverter
information or set inverter parameters through the iSolarCloud.
It is recommended to use the communication module from SUNGROW. Using

a device from other companies may lead to communication failure or other
unexpected damage.
Protection Function
• Short-circuit protection
• Ground insulation resistance monitoring
• Grid voltage monitoring
• Grid frequency monitoring
• Leakage current protection
• Monitoring on DC injection of AC output current
• Anti-islanding protection
• Ambient temperature monitoring
• DC over-voltage protection
• Over-current protection
• Power module over-temperature protection
• PID recovery function (optional)

PID Recovery Function (Optional)
After the PID function is enabled, the voltage to ground of all PV modules is greater than
0, that is, the PV module-to-ground voltage is a positive value.
10
• Before enabling the PID recovery function, make sure the voltage polarity of
the PV modules to ground meets requirement. If there are any questions,
contact the PV module manufacturer or read its corresponding user manual.
• If the voltage scheme for the PID recovery function does not meet the
requirement of corresponding PV modules, the PID function will not work as
expected or even damage the PV modules.
When the inverter is not running, the PID module will apply inverse voltage to PV
modules, to restore the degraded modules.
• If the PID recovery function is enabled, it only works at night.
• After the PID recovery function is enabled, the voltage of the PV string to
ground is 500Vdc by default, and the default value can be modified
through the App.
11
3 Unpacking and Storage
3.1 Unpacking and Inspection
The inverter is thoroughly tested and strictly inspected before delivery. Damage may still
occur during shipping. Conduct a thorough inspection after receiving the device.
• Check the packing for any visible damage.
• Check the scope of delivery for completeness according to the packing list.
• Check the inner contents for damage after unpacking.
Contact SUNGROW or the supplier in case there is any damage or incompleteness.

Do not dispose of the original packing case. It is recommended to store the inverter in it.
3.2 Identifying the Inverter
The nameplate can be found on both the inverter and the packing case. It provides
information on model of inverter, important specifications, marks of certification
institutions, and serial number which are available and identified by SUNGROW. Take
SG15KTL-M as an example.
12
User Manual 3 Unpacking and Storage
f i g u r e 3 - 1 Nameplate of Inverters
Item Description
1 SUNGROW logo and product model
2 Technical data of inverter
3 Instructions and marks of conformity
4 Company name, website and country of manufacture
table 3-1 Description of Icons on the Nameplate
Icon Description
Do not dispose of the inverter together with household waste.
Refer to the corresponding instructions.
TÜV mark of conformity
CE mark of conformity
RCM mark of conformity.
13
3 Unpacking and Storage User Manual
3.3 Scope of Delivery
f i g u r e 3 - 2 Scope of delivery
Item Name Quantity Description

A Inverter 1 set -
Wall-mounting Used to connect the inverter to the
B 1 pcs
bracket installation site.
Used to fasten wall-mounting
C Nylon bolts 4sets
bracket onto concrete wall
Communication Used to connect communication
D 2 sets
connectors terminal. (one set is optional)
Used to lock the inverter mounting
E Screw 1 pcs
ears and hanging boards.
Including positive and negative
F PV input connectors 4 pairs connectors, used to connect PV
input.
There are cord end terminals of two
specifications (5 for each
2
specification) used to connect AC
G Cord end terminal specificati-
cables. Select appropriate terminals
ons
according to the cable cross-
section area.
Used to connect PV output, contains
two layers of rubber gasket. The
AC output
H 1 pcs inner gasket needs to be removed
connectors
when the outer diameter of AC
cable is 19~25mm.
14
User Manual 3 Unpacking and Storage
Item Name Quantity Description

Used to avoid accidental tripping of
I Block (Optional) 1 pcs
the AC connector.
Quality certificate, packing list, test
J Documents 1 set
report and quick user manual
* There are two communication port versions for the inverter: single port and dual ports.
For details, refer to the product you receive. The inverter with single communication port
is equipped with one set of communication connector, and the inverter with duel
communication ports is equipped with two sets of communication connectors.
3.4 Inverter Storage
Proper storage is required if the inverter is not installed immediately.
• Store the inverter in the original packing case with the desiccant inside.
• The storage temperature must be always between -40℃ and +70℃, and the
storage relative humidity must be always between 0 and 95 %, non-condensing.
• In case of stacking storage, the number of stacking layers should never exceed the
limit marked on the outer side of the packing case.
• The packing should be upright.
• If the inverter has been stored more than half a year, the qualified personnel should
thoroughly check and test it before using.
15
4 Mechanical Mounting
4.1 Safety during Mounting
Make sure there is no electrical connection before installation.

In order to avoid electric shock or other injury, be sure there is no electricity or
plumbing installations before drilling holes.
Risk of injury due to improper handling
• Always follow the instructions when moving and positioning the inverter.
• Improper operation may cause injuries, serious wounds, or bruise.
System performance loss due to poor ventilation!
• Keep the heat sinks uncovered to ensure heat dissipation performance.
4.2 Location Requirements
Select an optimal mounting location for safe operation, long service life, and
outstanding performance.
• The inverter with IP 65 can be installed both indoors andoutdoors.
• Install the inverter in a place convenient for electrical connection, operation, and
maintenance.
4.2.1 Installation Environment Requirements

• The installation environment is free of inflammable or explosive materials.
• The location should be not accessible to children.
16
User Manual 4 Mechanical Mounting
• The ambient temperature and relative humidity must meet the following
requirements.
• Prevent the inverter from direct exposure to sun, rain and snow.
• The inverter should be well ventilated. Ensure air circulation.
• Never install the inverter in living areas. The inverter will generate noise during
operation, affecting daily life.
4.2.2 Carrier Requirements
The installation carrier should meet the following requirements:
4.2.3 Installation Angle Requirements
Never install the inverter horizontally, or with a forward tilt/backward tilt, or even with
upside down.
17
4 Mechanical Mounting User Manual
4.2.4 Installation Clearance Requirements

• Reserve enough clearance around the inverter to ensure sufficient space for heat
dissipation.
• In case of multiple inverters, reserve specific clearance between the inverters.
18
• Install the inverter at an appropriate height for ease of viewing LED indicators and
operating switches.
4.3 Installation Tools
Installation tools include but are not limited to the following recommended ones. If
necessary, use other auxiliary tools on site.
table 4-1 Tool specification
No. Specification
a M5
b M4
c Drill bit: φ10
d Crimp range: 2.5~6 mm2
e Range ≥ 1100 Vdc
19
4 Mechanical Mounting User Manual
4.4 Moving the Inverter
To install the inverter, remove the inverter from the packaging and move it to the
installation site. Follow the instructions below as you move the inverter:
• Always be aware of the weight of the inverter.
• Lift the inverter by grasping the handles on both sides of the inverter.
• Move the inverter by at least two persons or by using proper transport tool.
• Do not release the equipment unless it has been secured firmly.
4.5 Installing the Inverter
Inverter is mounted onto the wall via the wall-mounting bracket enclosed in the packing.
If you do not use the supplied wall-mounting bracket, you can drill holes as per
specifications below:
f i g u r e 4 - 1 Dimensions of the wall-mounting bracket (figures in mm)
step 1 Take out the wall-mounting bracket and corresponding fasteners from the packaging.
step 2 Place the wall-mounting bracket on the chosen concrete wall and adjust it to proper
position and height.
step 3 Mark positions according to holes on the wall-mounting bracket, and drill holes
according to the marks made before.
20
Check to ensure that there is no other electronic or plumbing installed inside the
wall before drilling holes.
step 4 Secure the wall-mounting bracket to the wall firmly with the supplied expansion bolt sets.
step 5 Lift the inverter and slide it down along the wall-mounting bracket to make sure they
match perfectly. Use the fastener set to lock the device.
- - End
4.6 Connecting the Communication Module (Optional)
Connect the communication module GPRS, WiFi, or E-Net to the communication

accessory port at the bottom of the inverter.
For detailed connection description of the communication module, refer to

related user manual.
21
5 Electrical Connection
5.1 Safety Instructions
Prior to any electrical connections, keep in mind that the inverter has dual power
supplies. It is mandatory for the qualified personnel to wear personal protective
equipment (PPE) during the electrical work.
Danger to life due to a high voltage inside the inverter!
• The PV string will generate lethal high voltage when exposed to sunlight.
• Before starting electrical connections, disconnect the DC and AC circuit

breakers and prevent them from inadvertent reconnection.
• Ensure that all cables are voltage free before performing cable connection.
• Any improper operations during cable connection can cause device damage
or personal injury.
• Only qualified personnel can perform cable connection.
• All cables must be undamaged, firmly attached, properly insulated and

adequately dimensioned.
Comply with the safety instructions related to the PV strings and the regulations
related to the utility grid.
• All electrical connections must be in accordance with local and national

standards.
• Only with the permission of the utility grid, the inverter can be connected to
the utility grid.
5.2 Terminal Description
All electrical terminals are located at the bottom of unit.
22
User Manual 5 Electrical Connection
f i g u r e 5 - 1 Terminal description

1 DC input plug-in terminal MC4 terminals for PV input
Communication accessory Can be connected to GPRS, WiFi, or E-Net
2
port communication module
3 AC cable gland AC terminals to the power grid
4 PE terminal Additional grounding terminal
RS485 communication port
5 -
(optional)
Enough space should be kept for electrical connection at the bottom of the
inverter when choosing the installation site.
5.3 Additional Grounding Connection
• Since the inverter is a transformerless inverter, neither the negative pole nor
the positive pole of the PV string can be grounded. Otherwise, the inverter
will not operate normally.
• Connect the additional grounding terminal to the protective grounding point

before AC cable connection, PV cable connection, and communication cable
connection.
• The ground connection of this additional grounding terminal cannot replace

the connection of the PE terminal of the AC cable. Make sure the two
terminals are both grounded reliably.
23
5 Electrical Connection User Manual
5.3.1 Additional Grounding Requirements
All non-current carrying metal parts and device enclosures in the PV power system
should be grounded, for example, brackets of PV modules and inverter enclosure.
When there is only one inverter in the PV system, connect the additional grounding
cable to a nearby grounding point.
When there are multiple inverters in the PV system, connect grounding points of all
inverters and the PV array frames to the equipotential cable (according to the onsite
conditions) to implement an equipotential connection.
5.3.2 Connection Procedure
The additional grounding cable should be of the same cross section as the PE wire in
the AC cable.
Additional grounding cable and OT/DT terminal are prepared by customers.
step 1 Prepare the cable and OT/DT terminal.
1: Heat shrink tubing 2：OT/DT terminal
step 2 Remove the screw on the grounding terminal and fasten the cable with a screwdriver.
24
step 3 Apply paint to the grounding terminal to ensure corrosion resistance.
- - End
5.4 AC Cable Connection

5.4.1 AC Side Requirements
Connect the inverter to the grid only after getting an approval from the local
electric power company.
Before connecting the inverter to the grid, ensure the grid voltage and frequency
comply with requirements, for which, refer to "10.1 Technical Data".Otherwise, contact
the electric power company for help.
AC Circuit Breaker
An independent three or four-pole circuit breaker is installed on the output side of the
inverter to ensure safe disconnection from the grid.
Inverter Model Recommended AC circuit breaker current

SG15KTL-M 40 A
SG20KTL-M 50 A
SG10KTL-MT 40 A
• Multiple inverters cannot share one circuit breaker.
• Never connect a load between the inverter and the circuit breaker.
Residual Current Monitoring Device

With an integrated universal current-sensitive residual current monitoring unit inside, the
inverter will disconnect immediately from the mains power once a fault current with a
value exceeding the limit is detected.
25
However if an external residual current device (RCD) is mandatory, the switch must be
triggered at a residual current of 300 mA or higher.
Multiple Inverters in parallel Connection
If multiple inverters are connected in parallel to the grid, ensure that the total number of
parallel inverters does not exceed 10. Otherwise, please contact SUNGROW for
technical scheme.
Cable Requirements
Cross-section: 6 ~ 10 mm², cable diameter: 14 mm to 25 mm
All the AC cables should be equipped with correctly colored cables for distinguishing.
Please refer to related standards about the wiring color.
5.4.2 Assembling the AC Connector
The AC terminal block is on the bottom of the inverter. AC connection is the three-
phase-four-wire grid +PE connection (L1, L2, L3, N, and PE).
step 1 Unscrew the waterproof terminal of the AC connector counter clockwise.
step 2 ( O p t i o n a l ) Remove the inner rubber gasket if the external diameter of the to-be-used
AC cable ranges from 19~25mm.
step 3 Thread the AC cable of appropriate length through the waterproof terminal.
26
step 4 Remove the cable jacket by 80~90 mm, and strip the wire insulation by 12 mm.
step 5 When using a multi-core multi-strand copper wire cable, connect the AC cable head to
the cord end terminal by appropriate torque.
• Select appropriate cord end terminal according to the cable cross-section

area.
• In case of single-strand copper wire, skip installing any cord end terminal.
step 6 Fix all cables to the corresponding terminals with torque of 1.2-1.5 N·m, according to
markings on the connector with a screwdriver, especially the “PE” cable. If the phase
line is connected to the terminal of "PE" or "N" cable, the inverter will be damaged.
step 7 Pull cables outward to check whether they are firmly installed.
step 8 Connect the front and the back parts until there is an audible click.
step 9 Tighten the waterproof terminal clockwise.
27
- - End
5.4.3 Installing the AC Connector
High voltage inside the inverter!

Ensure all cables are voltage-free before electrical connection.
Do not connect the AC circuit breaker until all inverter electrical connections are
completed.
step 1 Disconnect AC circuit breaker secure it against reconnection.
step 2 Insert the AC connector into the input terminals on the bottom of the inverter until there
is an audible sound.
step 3 ( O p t i o n a l ) Insert the block, as shown in the figure below.
28
step 4 Connect PE cable to ground.
step 5 Connect phase cable and “N” cable to AC circuit breaker.
Observe the terminal layout on the block. Do not connect the phase wires to
"PE" terminal or PE wire to "N" terminal. Otherwise, unrecoverable damage to
the inverter may follow.
step 6 Connect AC circuit breaker to utility grid.
step 7 Make sure all AC cables are firmly installed.
- - End
5.5 DC Cable Connection
Electric shock!
The PV array will generate lethal high voltage once exposed to sunlight.
Make sure the PV array is well insulated to ground before connecting it to the
inverter.
29
There is a risk of inverter damage! The following requirements should be met.

Failure to do so will void guarantee and warranty claims.
• Make sure the maximum voltage of each string is always less than 1100 V.
• The inverter enters the standby state when the input voltage ranges between
1,000V and 1,100V. The inverter returns to the running state once the
voltage returns to the MPPT operating voltage range, namely, 200 to 1,000V.
• Make sure the maximum short circuit current on the DC side is within the
permissible range.
5.5.1 PV Input Configuration
The inverter has two PV input areas PV1 input and PV2 input, each with its MPP tracker.
Each PV input operates independently and has its own MPPT. In this way, string
structures of each PV input may differ from each other, including PV module type,
number of PV modules in each string, angle of tilt, and installation orientation.
To make sure maximum DC power can be utilized, PV strings connected to

individual input MPPT should have a homogenous structure, including the same
type, the same number, identical tilt and identical orientation.
Prior to connecting the inverter to PV inputs, the following electrical specifications must
be met simultaneously:
Max. current for input

Inverter Model Open-circuit Voltage Limit
connector
SG15KTL-M
SG20KTL-M 1100 V 30 A
SG10KTL-MT
30
5.5.2 DC Side Requirements
SUNGROW provides corresponding plug connectors in the scope of delivery for quick
connection of PV inputs. DC cables should be connected to the inverter via PV
connectors which are included in the scope of delivery.
To ensure IP65 protection, use only the supplied connector or the connector
with the same ingress of protection.
DC Cable Requirements
table 5-1 DC Cable Requirements
Cross-section Max. Withstand Max. Withstand

Cable Diameter
Area Voltage Current
2.5 to 6 mm2 6 to 9 mm 1100 V 15 A
• The DC cable must be multi-core cable.
• The input current of each input channel should be less than 15A.
5.5.3 Assembling the PV Connector
High voltage may be present in the inverter!
• Ensure all cables are voltage-free before performing electrical operations.
• Do not connect the AC circuit breaker before finishing electrical connection.
• Use MC4 DC terminals if the maximum input voltage is no more than 1,000V.
• Use MC4– Evo2 DC terminals if the maximum input voltage is greater than
1,000V. To purchase the MC4–Evo2 DC terminals, contact SUNGROW.
• Select appropriate DC terminals as required above. Otherwise, SUNGROW

shall be held no liability for the damage caused.
step 1 Strip the insulation from each DC cable by 7mm.
31
step 2 Assemble cable ends with crimp contacts by crimping pliers.
step 3 Lead the cable through cable gland. Insert the crimp contact into the insulator until it
snaps into place. Gently pull the cable backward to ensure firm connection. Tighten the
cable gland and the insulator (torque 2.5 N·m to 3 N·m).
For further assembly and connection instruction, please visit the website of
the device manufacturer.
step 4 Check for polarity correctness.
The inverter will not function properly if any PV polarity is reversed.
- - End
5.5.4 Installing the PV Connector

step 1 Rotate the DC switch to “OFF” position.
32
step 2 Check the cable connection of the PV string for polarity correctness and ensure that the
open circuit voltage in any case does not exceed the inverter input limit of 1,100V.
step 3 Connect the PV connectors to corresponding terminals until there is an audible click.
• Check the positive and negative polarity of the PV strings, and connect the
PV connectors to corresponding terminals only after ensuring polarity
correctness.
• Arc or contactor over-temperature may occur if the PV connectors are not

firmly in place, and SUNGROW shall not be held liable for any damage
caused.
step 4 Follow the foregoing steps to connect PV connectors of other PV strings.
step 5 Seal any unused PV terminal with a terminal cap.
- - End
33
5.6 RS485 Communication System
As for one inverter, an RS485 cable can guarantee the communication connection.
Prepare communication cable before communication connection.
RS485 communication cables should be:
• Shielded cables or Shielded Ethernet cables.
• Applicable to outdoor installation.
A converter such as Data Logger is needed to convert signal between inverter

and PC.
The communication accessory port can directly connect to communication modules

produced by SUNGROW, such as GPRS, WiFi, or E-Net, for which, refer to the section
"5.7 GPRS Communication System (Optional)" and the section "5.8 Ethernet
Communication System (Optional)". Alternatively, via RS485 communication cable, the
communication accessory port can connect to other communication devices, such as
Logger.
The RS485 communication port is configured to connect Smart Energy Meters, for
which refer to the section "5.9 Smart Energy Meter Connection (Optional)". In addition,
the port can be used for communications between inverters connected in the daisy
chain manner.
Not inverters of all types can be connected via the RS485 cable in the daisy
chain manner and communicate with each other. Contact SUNGROW to
ensure that the purchased devices support communications between multiple
inverters before connecting them in the daisy chain manner.
Proceed as follows to connect other external communication devices to the

communication accessory port via the RS485 communication cable.
34
step 1 Strip the insulation layer of the communication cable with an Ethernet wire stripper, and
lead the corresponding RS485A/B signal cables out.
f i g u r e 5 - 2 RJ45 plug
table 5-2 Pin definitions of the RJ45 plug
RJ45 connector Pin Color Description

3 White-orange RS485- B
TIA/EIA 568A
6 Orange RS485+ A
3 White-green RS485- B
TIA/EIA 568B
6 Green RS485+ A
Pin 1 and pin 2 are configure to supply power for communication modules.
Never connect or use these two pins when preparing the RS485
communication cable. Otherwise, damage can be caused to inverters or other
devices connected through the communication cable.
step 2 Insert the stripped communication cable into the RJ45 plug in the correct order, and
crimp it with a crimper.
step 3 Insert the RJ45 plug into the front plug connector until it makes a clicking sound, install
the plastic rings then tighten the cable gland with appropriate torque.
step 4 Insert connector of one cable end into Com. terminal on the bottom of the inverter.
Make connector and Com. terminal engage and rotate clockwise.
step 5 Pull cables outward to confirm whether they are fastened firmly.
Set the communication parameters via the App if more than one inverter is
connected to PC or Logger.
35
- - End
5.7 GPRS Communication System (Optional)
Connect the GPRS module produced by SUNGROW to the communication accessory

port. After successful connection, information such as power generation and running
state of the inverter can be viewed via the App on the phone.
The block diagram of the GPRS communication system is as follows:
The GPRS communication and the RS485 communication are not available at
the same time. Otherwise, communication failure or other problems can be
caused.
For details on module installation and configuration, refer to the manual

delivered together with the module.
5.8 Ethernet Communication System (Optional)
Connect the WiFi or E-Net module produced by SUNGROW to the communication

accessory port. After successful connection, information such as power generation and
running state of the inverter can be viewed via the App on the phone.
The block diagram of the Ethernet communication system is as follows:
36
The Ethernet communication and the RS485 communication are not available at
the same time. Otherwise, communication failure or other problems can be
caused.
For details on module installation and configuration, refer to the manual

delivered together with the module.
5.9 Smart Energy Meter Connection (Optional)
The inverter is equipped with the feed-in power limit function, so as to meet the
requirements of some national standards or grid standards for the output power at the
grid connection point. For the setting of feed-in power limit, refer to the section "7.7.4
Feed-in Limitation (Optional)".
Contact SUNGROW to ensure if the Smart Energy Meter model is available

locally.
5.9.1 On the Smart Energy Meter Side
For details, refer to the Quick Installation Guide of Smart Energy Meter.
5.9.2 On the Inverter Side
Proceed as follows to connect the RS485 communication cable to the inverter:
step 1 Prepare the RJ45 plug. Specifically, refer to the related description in section "5.6
RS485 Communication System".
Skip performing the foregoing step 1 when the RS485 communication cable
has been prepared.
step 2 Insert the RJ45 plug into the front plug connector until it makes a clicking sound, install
the plastic rings then tighten the cable gland with appropriate torque.
37
step 3 Insert connector of one cable end into Meter / RS485 terminal on the bottom of the
inverter. Make connector and Meter / RS485 terminal engage and rotate clockwise.
step 4 Pull cables outward to confirm whether they are fastened firmly.
- - End
38
6 Commissioning
6.1 Inspection before Commissioning
Check the following items before starting the inverter:
• The inverter DC switch and external circuit breaker are disconnected.
• The inverter should be accessible for operation, maintenance and service.
• Nothing is left on the top of the inverter.
• The inverter is correctly connected to the external devices, and the cables are routed
in a safe place or protected against mechanical damage.
• The selection of the AC circuit breaker is in accordance with this manual and all
applicable local standards.
• All unused terminals at the bottom of the inverter are properly sealed.
• Warning signs & labels are suitably affixed and durable.
6.2 Commissioning Procedure
If all of the items mentioned above meet the requirements, proceed as follows to start
up the inverter for the first time.
step 1 Rotate the DC switch of the inverter to "ON" position.
step 2 Connect the AC switch (if applicable) between the inverter and the grid.
step 3 Connect the DC switch (if applicable) between the inverter and the PV string.
step 4 Set initial protection parameters via the iSolarCloud App. For details, please refer to
"7.3.2 Login Steps". If the irradiation and grid conditions meet requirements, the inverter
will operate normally.
step 5 Observe the LED indicator to ensure that the inverter operates normally. (Refer to "table
2-2 State description of the LED indicator panel").
- - End
39
7 iSolarCloud App
7.1 Brief Introduction
The iSolarCloud App can establish communication connection to the inverter via the
WLAN, thereby achieving near-end maintenance on the inverter. Users can view
inverter information and set parameters through the App.
*In case of WLAN direct login, the WiFi wireless communication module researched
and manufactured by SUNGROW is required. The iSolarCloud App can also establish
communication connection to the inverter via the base station or Bluetooth, thereby
achieving maintenance on the inverter.
• This manual describes only how to achieve near end maintenance via
WLAN direct connection.
• Screenshots in this manual are based on the Android system V2.1.6, and
the actual interfaces may differ.
7.2 Download and Install

Method 1
Download and install the App through the following application stores:
• MyApp (Android, mainland China users)
• Google Play (Android, users other than mainland China ones)
• App store (iOS)

Method 2
Scan the following QR code to download and install the App according to the prompt
information.
The App icon appears on the home screen after installation.
40
User Manual 7 iSolarCloud App
7.3 Login
7.3.1 Requirements
The following items should meet requirements:
• The AC and DC sides or the AC side of the inverter is powered-on.
• The WLAN function of the mobile phone is enabled.
• The mobile phone is within the coverage of the wireless signal of the WiFi module.
7.3.2 Login Steps

step 1 Connect the mobile phone to the WLAN network named as "SG-WiFi Module Serial
Number" (the serial number is on the side of the WiFi module). The communication
indicator flashes blue once the connection is established.
step 2 Open the App to enter the login screen, and tap "Local Access" to enter the next screen.
step 3 Select "WLAN", enter the password, and tap "LOGIN".
The default account is "user" and the initial password is "pw1111" which
should be changed for the consideration of account security.
41
7 iSolarCloud App User Manual
f i g u r e 7 - 1 WLAN Direct
step 4 If the inverter is not initialized, you will enter the quick setting screen of initialize
protection parameter. After finishing settings, tap “Boot” and the device will be
initialized. The App will send start instructions and the device will start and operate.
f i g u r e 7 - 2 Initialization protection parameter
The "Country (region)" must be set to the country where the inverter is installed.
Otherwise, the inverter may report errors.
step 5 After initialization settings, the home page of the App pops up.
- - End
7.4 Function Overview
The App provides parameter viewing and setting functions, as shown in the following
figure.
42
f i g u r e 7 - 3 App function tree map
7.5 Home
Home page of the APP is shown in the following figure.
f i g u r e 7 - 4 Home
table 7-1 Home page description

1 Inverter state Present operation state of the inverter
Shows the PV power generation power, feed-in power, etc.
Load flow The line with an arrow indicates energy flow between
2
chart connected devices, and the arrow pointing indicates
energy flow direction.
Real-time
3 Shows the present output power of the inverter.
power
Nominal
4 Shows the installed power of the inverter.
power
43

5 Today yield Shows today power generation of the inverter
6 Total yield Shows accumulative power generation of the inverter
7 Navigation bar Includes menus of "Home", "Chart", and "More".
If the inverter runs abnormally, the fault icon appears on the upper left corner of the
screen. Users can tap the icon to view detailed fault information and corrective
measures.
7.6 Chart
The APP displays power generation records in a variety of forms, including daily power
generation graph, monthly power generation histogram, annual power generation
histogram, and total power generation histogram.
table 7-2 Description of power generation records
Item Description
The curve that shows change of power between 5 AM
Daily power generation
and 23 PM every day.(Each point on the curve
graph
corresponds to a power value).
Monthly power Shows information such as monthly power generation
generation histogram and month equivalent hours.
Annual power generation Shows information such as total E-annual and year
histogram equivalent hours.
Total power generation Shows information such as total power generation and
histogram total equivalent hours.
step 1 Tap "Chart" on the navigation bar to enter the screen showing daily power generation,
as shown in the following figure.
44
f i g u r e 7 - 5 Power curve
step 2 Slide the screen left to view monthly power generation histogram, annual power
generation histogram, and total power generation histogram.
- - End
7.7 More
Tap "More" on the navigation bar to enter the "More" screen, as shown in the following
figure.
f i g u r e 7 - 6 More
45
The "More" screen supports the following operations:
• Set parameters including inverter operation parameters, protection parameters, and

power regulation.
• Upgrade inverter firmware (ARM/DSP/PVD/CPLD).
7.7.1 Operation Parameters

Active & reactive power parameters
table 7-3 Description of Active & reactive power parameters
Parameter Description Default Range

Inverter active power
Pac Limit 110.0%* 0~110%
limitation
Set whether to enable speed
Speed control [OFF] [OFF]/ [ON]
control
Active power
- 100%/min 8~6000%/min
ascent speed
Active power
- 6000%/min 8~6000%/min
descent speed
Set whether to enable fault
Fault slow start [OFF] [OFF]/ [ON]
slow start
Power increase
- 100%/min 8~100%/min
speed
Reactive [OFF]/ [Pf] [Qt]
- [OFF]
adjusting switch [Q(p)] [Q(u)]
-1000~-800/
PF - 1.000 800~1000(Unit
0.001)
Reactive power Inverter reactive power
0.0% -100%~100%
limit limitation
Set up whether to perpetually
Active setting
save the active power [OFF] [OFF]/ [ON]
keep
settings or not
Limited power - [ON] [OFF]/ [ON]
Set up whether to perpetually
Reactive setting
save the reactive power [ON] [OFF]/ [ON]
keep
settings or not
* The default value for some devices is 100.0%.
46
Reactive power regulation

The inverter provides a reactive power regulation function. Use the “Reactive adjusting
switch” parameter to activate this function and select proper regulation mode.
table 7-4 Descriptions of reactive power regulation modes:
Mode Descriptions
OFF The PF is limited to +1.000, and the “Q-Var limits” is limited to 0.0%.
The reactive power can be regulated by the parameter PF (Power
Pf
Factor).
Qt The reactive power can be regulated by the parameter Q-Var limits (in %).
Q(P) The PF changes with the output power of the inverter.
Q(U) The reactive power changes with the grid voltage.
“OFF” Mode
Reactive power cannot be regulated. The PF is limited to +1.000, and the Q-Var limit is
limited to 0.0%.
“Pf” Mode
The reactive power can be regulated by the parameter PF on the Run-param screen.
“Qt” Mode
The reactive power can be regulated by the parameter Q-Var limits (in %) on the Run-
parameter screen.
“Q(P)”Mode
PF changes with the inverter output power.
table 7-5 Q(P)”Mode Parameter Descriptions:
Parameter Description Default Range

Output power of point P1 in
Lower Power* 50% 0%~50%
the Q(P) mode curve (in %)
Output power of point P2 in
Upper Power* 100% 50%~100%
the Q(P) mode curve (in %)
Upper limit_PF Power factor of point P1 in
1.000 0.900~1
(Cap) the Q(P) mode curve
Lower limit_PF Power factor of point P2 in
0.900 0.900~1
(Ind) the Q(P) mode curve
* Lower Power < Upper Power

Note: According to the regulations and standards of different countries or regions, the
default values will be different.
47
f i g u r e 7 - 7 Reactive Power Regulation Curve in Q(P) Mode
“Q(U)”Mode
The reactive power ratio changes with the grid voltage.
table 7-6 “Q(U)”Mode Parameter Descriptions:
Default Range
Param-
Description General General
eter Australia Australia
region region
Grid voltage limit
Lower (in %) of point P1
80% 90% 80%~100% -
U Limit in the Q(U) mode
curve
Grid voltage limit
U1 (in %) of point P2 90% ~ 93.9% ~
95% 95.6%
Limit* in the Q(U) mode 109.9% 100%
curve
Grid voltage limit
U2 (in %) of point P3 100% ~ 102% ~
105% 108.7%
Limit* in the Q(U) mode 110% 110.9%
curve
Grid voltage limit
Upper (in %) of point P4 100% ~ 106% ~
115% 115%
U Limit in the Q(U) mode 120% 115%
curve
Hysteresis
Hyster-
voltage width (in 3% 3% 0% ~ 5% 0% ~ 5%
esis*
%)
48
Default Range
Param-
Description General General
eter Australia Australia
region region
Inductive Q/Sn
Lower value of point P4 30% 0~ 60%
25% 0% ~ 50%
Q/Sn in the Q(U) mode lagging lagging
curve
Capacitive Q/Sn
Upper value of point P1
25% 30% 0% ~ 50% 0~ 60%
Q/Sn in the Q(U) mode
curve
* U1 Limit + Hysteresis < U2 Limit – Hysteresis

Note: According to the regulations and standards of different countries or regions, the
default values will be different.
f i g u r e 7 - 8 Reactive Power Regulation Curve in Q(U) Mode

PID control parameters
table 7-7 PID control parameters
Parameter Description
Set enabling/disabling of the PID night recovery function. PID
PID Recovery
night recovery functions between 22:00 pm and 5:00 am by
(Night)
default.
If ISO impedance abnormality or PID function exception is
detected during running of the PID function, the inverter reports
PID alarm cleared a PID false alarm and reminds the user to take corresponding
measures. After processing, the alarm information can be
cleared via the function.
After the PID night recovery function is enabled, the fault indicator on the
inverter main panel turns green.
49
7.7.2 Protection Parameter
• User with this account can only view protection parameters, and default
values of these protection parameters have been set according to
corresponding grid standards.
• To modify protection parameters, contact SUNGROW to obtain the

advanced account and corresponding password.
table 7-8 Protection parameter description
Parameter Definition/Setting description

Country(region) Depends on the location of the plant
Grid type* Depends on the grid standards
The level of protection of over/under-voltage and
Protection level
over/under-frequency
See "table 7-9 Single-level Protection Parameters
Single-level protection value
Explanation"
See "table 7-10 Multi- level Protection Parameters
Multi-level protection values
Explanation"
See "table 7-11 Description of protection recovery
Protection recovery value
parameters"
*If the country code is "China", the grid type can be set to power plant/non-power plant.
Set the grid type to correct value according to definitions of power plant
scenario and non-power plant scenario. Otherwise, the inverter will run
abnormally or even be damaged, and SUNGROW shall not be held liable for any
damage caused.
• Power plant scenario: The inverter is applied to a power plant whose

capacity is greater than 1 MW, or to a power plant that feeds power into the
grid at the voltage greater than 35KV and connects to the public power grid
at the voltage of 10KV.
• Non-power plant scenario: application scenarios other than the power plant
scenario.
The definitions come from the national code "NB/T 32004", "GB-T19964".
table 7-9 Single-level Protection Parameters Explanation
Parameter Default Range

AC under-voltage single stage protection value 110.0V 23V ~ 230V
AC over-voltage single stage protection value 276.0V 220V ~ 322V
50

AC under-frequency single stage protection value 49.5Hz 45Hz ~ 49.89Hz
AC over-frequency single stage protection value 50.20Hz 50.11Hz ~ 55Hz
table 7-10 Multi- level Protection Parameters Explanation

AC under-voltage level one protection value 195.5V 23V ~ 230V
AC over-voltage level one protection value 253.0V 220V ~ 322V
AC under-frequency level one protection value 49.50Hz 45Hz ~ 49.89Hz
AC over-frequency level one protection value 50.20Hz 50.11Hz ~ 55Hz
AC under-voltage level one protection time 2.00s 0 ~ 600s
AC over-voltage level one protection time 2.00s 0 ~ 600s
AC under-frequency level one protection time 600s 0 ~ 600s
AC over-frequency level one protection time 120s 0 ~ 600s
AC under-voltage level two protection value 115.0V 23V ~ 230V
AC over-voltage level two protection value 310.5V 220V ~ 322V
AC under-frequency level two protection value 48.00Hz 45Hz ~ 49.89Hz
AC over-frequency level two protection value 50.50Hz 50.11Hz ~ 55Hz
AC under-voltage level two protection time 0.10s 0 ~ 600s
AC over-voltage level two protection time 0.05s 0 ~ 600s
AC under-frequency level two protection time 0.20s 0 ~ 600s
AC over-frequency level two protection time 0.20s 0 ~ 600s
table 7-11 Description of protection recovery parameters
Parameter Explanation
Vmax-recover Max. protection recovery voltage
Vmin-recover Min. protection recovery voltage
Fmax-recover Max. protection recovery frequency
Fmin-recover Min. protection recovery frequency
7.7.3 Firmware Update

Preparation of firmware upgrade package
Contact the supplier or SUNGROW to get the upgrade package (.sgu file) and store the
package in the specified path.
• Path (Android system): root directory /iscFiles
• Storage method (iOS system): Connect the mobile phone to the computer through a
data cable, find the folder iSolarCloud application via iTunes, iMazing, or iTools, and
copy the upgrade package to the folder "Document".
51
Upgrade
Tap "Firmware upgrade" to enter the corresponding screen, as shown in the following
figure.
f i g u r e 7 - 9 Firmware upgrade
Select the desired upgrade package to upgrade the firmware.
7.7.4 Feed-in Limitation (Optional)
The feed-in limitation function requires the using of Smart Energy Meter. Without the
Smart Energy Meter, the feed-in limitation function will be unavailable. The function of
the feed-in limitation is to limit the power of the grid point.
Contact SUNGROW to obtain the username and password before setting the feed-in
limitation parameters.
Unauthorized personnel are not allowed to log in with this account. Otherwise,
SUNGROW shall not be held liable for any damages caused.
Tap "More" -> "Advanced setting" -> "Feed-in Limitation (Zero-export)" to enter the
corresponding screen.
table 7-12 Description of feed-in limitation parameters
Default value
Parameter Range
Germany Others
Feed-in limitation
[ON] [OFF] [OFF]/[ON]
(Zero-export)
Feed network power
Rated power×70% Rated power 0 ~ Rated power
limit value
Feed network power
70.0% 100.0% 0 ~ 100%
limit ratio
Current transformer * External Built-in/ External
Note:* only for DTSD1352-C/10(80)A, DTSD1352-C/1(6)A or DTSU666 Smart Energy

Meter.
In case the Smart Energy Meter DTSD1352-C/10 (80) A is used, set the current
transformer to "Built-in".
In case the Smart Energy Meter DTSD1352-C/1(6)A is used, set the current transformer
to "External".
52
When the current transformer is set to "External", set current transformer parameters
according to the following "table 7-13 Parameter description of external current
transformer".
table 7-13 Parameter description of external current transformer
Parameter Default value Range

Current transformer output current 5A -
Current transformer measuring range 200A 1 ~ 10000A
If an Smart Energy Meter equipped with external current transformer is

applied, the measurement range (primary current) of the current transformer
should be selected according to actual maximum current at the grid-
connected point, and the maximum secondary current (output current) of the
current transformer should be 5A.
The current transformer’s primary current should be equal to or greater than
the maximum expected AC current from the grid, per phase. Important: The
closer the expected AC current is to the chosen primary current value, the
more precise the measurement will be.
53
8 System Decommissioning
8.1 Disconnecting the Inverter
For maintenance or other service work, the inverter must be switched off.
Proceed as follows to disconnect the inverter from the AC and DC power sources.
Lethal voltages or damage to the inverter will follow if otherwise.
step 1 Disconnect the external AC circuit breaker and secure it against reconnection.
step 2 Rotate the DC switch to the “OFF” position and then disconnect all of the PV string
inputs.
Skip performing step 2 when the actual device is not equipped with DC switch.
step 3 Wait about ten minutes until the capacitors inside the inverter completely discharge.
step 4 Ensure that the DC cable is current-free via a current clamp.
step 5 Insert a MC4 wrench into the notch and press the wrench with an appropriate force to
remove the DC connector.
step 6 ( O p t i o n a l ) Remove the block with the Phillips screwdriver.
54
User Manual 8 System Decommissioning
step 7 Lay the tool in the location of snap and press the tool down. Remove the AC connector,
ensure that the AC wiring terminals are voltage-free via a multimeter, and remove the
AC wires.
step 8 Install the MC4 waterproof plugs and AC waterproof cover.
For further disconnection and reconnection instructions, please visit the

webpage of respective component manufacturer.
- - End
8.2 Dismantling the Inverter
Risk of burn injuries and electric shock!

Do not touch any inner live parts until 10 minutes after disconnecting the
inverter from the utility grid, the PV inputs and the battery module.
step 1 Refer to "Electrical Connection" for the inverter disconnection of all cables in reverse
steps.
step 2 Dismantle the inverter referring to "Mechanical Mounting" in reverse steps.
step 3 If necessary, remove the wall-mounting bracket from the wall.
step 4 If the inverter will be reinstalled in the future, please refer to "Inverter Storage" for a
proper conservation.
- - End
8.3 Disposal of the Inverter
Users take the responsibility for the disposal of the inverter.
Some parts and devices of the inverter, such as the capacitors, may cause
environment pollution.
Do not dispose of the product together with household waste but in accordance
with the disposal regulations for electronic waste applicable at the installation
site.
55
9 Troubleshooting and Maintenance
9.1 Troubleshooting
When an alarm occurs, the alarm information can be viewed through the App.
Alarm ID and corrective measures are as follows:
Alarm ID Description Corrective Measures

Generally, the inverter will be reconnected to
the grid after the grid recovers. If the alarm
occurs frequently:
1. Measure the grid voltage, and contact the
Grid overvoltage
local utility grid company for solutions if the
The grid voltage grid voltage exceeds the specified value.
002
exceeds the specified
2. Check, through the App, whether the
protection value.
protection parameters are appropriately set.
3. Check whether the cross-sectional area of
the AC cable meets the requirement.
4. If the alarm persists, contact SUNGROW.
Grid transient
overvoltage
The transient grid
003 the grid after the grid recovers. If the alarm
voltage exceeds the
occurs frequently, contact SUNGROW.
specified protection
value.
occurs frequently:
1. Measure the grid voltage, and contact the
Grid undervoltage
The grid voltage is grid voltage is below the specified value.
004
below the specified
2. Check, through the App, whether the
protection value
3. Check whether the AC cable is firmly in
place.
56
User Manual 9 Troubleshooting and Maintenance

occurs frequently:
Grid low voltage 1. Measure the grid voltage, and contact the
The grid voltage is local utility grid company for solutions if the
005 below the specified grid voltage is below the specified value.
protection value, lower 2. Check, through the App, whether the
than grid undervoltage protection parameters are appropriately set.
place.
AC instantaneous
overcurrent Generally, the inverter will be reconnected to
007 AC output current the grid after the grid recovers. If the alarm
exceeds the upper limit occurs frequently, contact SUNGROW.
of the inverter.
Grid overfrequency Generally, the inverter will be reconnected to
Grid frequency the grid after the grid recovers. If the alarm
008
exceeds the upper limit occurs frequently:
of the inverter. 1. Measure the grid frequency, and contact the
Grid underfrequency
grid frequency is beyond the specified range.
Grid frequency is below
009 2. Check, through the App, whether the
the lower limit of the
inverter.
occurs frequently:
1. Check whether the grid supplies power
reliably.
No Grid
AC switch or circuit
010 place.
breaker is
3. Check whether the AC cable is correctly
disconnected.
connected (whether the live wire and the N
wire are in correct place).
4. Check whether the AC switch or circuit
breaker is disconnected.
57
9 Troubleshooting and Maintenance User Manual

1. Wait for the inverter to recover.
2. Disconnect the AC and DC switches or
011 Device abnormal circuit breakers, and connect them again after
15 minutes.
1. The alarm can be caused by poor sunlight or
damp environment, and the inverter will be
reconnected to the grid after the environment
Overhigh leakage
012 is improved.
current
2. If the environment is normal, check whether
the AC and DC cables are well insulated.
Grid abnormal Generally, the inverter will be reconnected to
The grid voltage or the grid after the grid recovers. If the alarm
frequency is out of the occurs frequently:
013 permissible range, and 1. Measure the grid frequency, and contact the
therefore the inverter local utility grid company for solutions if the
cannot be connected grid frequency exceeds the specified value.
to the grid. 2. If the alarm persists, contact SUNGROW.
10-minute grid
overvoltage
The grid voltage
014 2. If the alarm occurs frequently, contact
exceeds the specified
SUNGROW.
AC voltage for a long
time.
Grid high voltage occurs frequently:
The grid voltage 1. Measure the grid voltage, and contact the
015 exceeds the specified local utility grid company for solutions if the
protection value, higher grid voltage exceeds the specified value.
than Grid overvoltage 2. Check, through the App, whether the
58

Output overload
The PV modules power
is extremely large and 1. Wait for the inverter to recover.
016
out of the normal 2. If the alarm persists, contact SUNGROW.
operation range of the
inverter.
occurs frequently:
1. Measure the grid voltage. If grid phase
Grid voltage unbalance
voltage differs greatly, contact the utility grid
Unbalanced three-
017 company for solutions.
phase grid voltage is
2. If the voltage difference between the three
detected.
phases is within the permissible range of the
local utility grid company, modify the
parameter setting through the App.
019-022 2. Disconnect the AC and DC switches or
024-025 Device abnormal circuit breakers, and connect them again after
030-034 15 minutes.
1. Check whether the inverter is directly
Overtemperature exposed to sunlight. If so, take some shading
The temperature inside measures.
036 the inverter is extremely 2. Check and clean the air ducts.
high and out of the 3. Check whether the alarm 070 (fan alarm)
permissible range. occurs through the App. If so, replace the
faulty fan.
High ambient 1. Check whether the inverter is directly
temperature exposed to sunlight. If so, take some shading
The ambient measures.
037 temperature is 2. Check and clean the air ducts.
extremely high and out 3. Check whether the alarm 070 (fan alarm)
of the permissible occurs through the App. If so, replace the
range. faulty fan.
59

15 minutes.
Wait for the inverter to recover. If the fault
occurs frequently:
1. Check whether the insulation resistance
protection value is extremely large through the
Low ISO resistance
App, and ensure that it complies with the local
The alarm is generally regulations.
caused by poor
2. Check the resistance to ground from the PV
039 insulation to ground
module/cable. Take corrective measures in
from the PV module/
case of leading to short circuit or damaged
cable or by rainy and
insulation layer.
damp environment.
3. If the cable is normal and the alarm occurs
on rainy days, check it again when the weather
turns fine.
040-042 Device abnormal
circuit, and connect them after 15 minutes.
Low ambient
temperature
The ambient Stop and disconnect the inverter. Restart the
043 temperature is below inverter when the ambient temperature is
the normal operation within the permissible range.
temperature of the
inverter.
PV input s error
Stop and disconnect the inverter. Reset the PV
047 The PV inputs order is
inputs order.
incorrect.
60

048-050
059-060
1. Check whether the fan operates normally
and whether it is blocked. If so, clean it.
070 Fan alarm
2. If a fan does not operate normally, stop and
disconnect the inverter to replace the fan.
071 SPD alarm (AC) Check the SPD, and replace it or the whole
072 SPD alarm (DC) inverter if necessary.
15 minutes.
1. Check if the corresponding PV string needs
to be connected first.
If not, ignore the alarm.
If so, check whether it is connected reliably.
2. Check if the DC fuse, if necessary, belonging
078-079 PV string abnormal
to the PV string is damaged. If so, replace the
fuse.
*The alarm ID 078 and ID 079 are
corresponding to PV 1 to PV 2 respectively.
The inverter can operate normally.
1. Check whether the related cable connection
AFCI abnormal: Arc
and terminals are abnormal, and check
087 fault detection module
whether the ambient environment is abnormal.
abnormal
If so, take corrective measures.
61

1. Disconnect the DC inputs and check
whether DC cables are damaged, whether the
wiring terminals or fuses, if necessary, are
loose or in poor contact, and whether there is
PV module burnt. If so, take corresponding
088 Arc fault corrective measures.
2. After taking corresponding measures in step
1, reconnect the DC inputs. Remove the arc
fault through the App, and therefore the
inverter will recover.
1. Enable the AFCI function through the App,
089 AFCI function disabled and therefore the inverter will recover.
1. Restart the inverter or remove the fault
Gird protection self-
105 through the App.
check failure
1. Check whether the AC cable is correctly
connected.
106 Grounding cable fault 2. Check whether the grounding cable and
wire cores are wrongly insulated.
116-117 Device abnormal circuit breakers, and connect them again after
15 minutes.
1. Check whether the Smart Energy Meter
communication cable and terminal are
abnormal. If so, remove the corresponding
Smart Energy Meter
514 abnormity.
communication error
2. Reconnect the Smart Energy Meterr
communication cable.
62

1. Check whether the corresponding string is of
reverse polarity. If so, disconnect the DC switch
and adjust the polarity when the solar radiation
String x reverse
532-535 is low and the string current drops below 0.5A.
connection
2. If the fault persists, contact SUNGROW.
*The ID 532 to ID 535 is corresponding to
string 1 to string 4 respectively.
1. Check whether there is PV module shaded.
If so, remove the shade and ensure the PV
module is clean.
Abnormal PV string 2. Check the whether the PV module is in

548-551
current abnormal aging.
*The alarm ID 548 to ID 551 is corresponding
to string 1 to string 4, if necessary, respectively.
9.2 Maintenance
Risk of inverter damage or personal injury due to incorrect service!

Always keep in mind that the inverter is powered by dual sources: PV strings
and utility grid.
Before any service work, observe the following procedure.
• Disconnect the AC circuit breaker and then set the DC load-break switch of
the inverter to OFF;
• Wait at least 10 minutes for inner capacitors to discharge completely;
• Verify that there is no voltage or current before pulling any connector.
Keep non-related persons away!

A temporary warning sign or barrier must be posted to keep non-related
persons away while performing electrical connection and service work.
63
• Restart the inverter only after removing the fault that impairs safety
performance.
• As the inverter contains no component parts that can be maintained, never

arbitrarily replace any internal components.
• For any maintenance need, please contact SUNGROW. Otherwise,

SUNGROW shall not be held liable for any damage caused.
Item Method Pe riod

Check the temperature and dust of the
inverter. Clean the inverter enclosure if Six months to a year (-
System
necessary. depend on the dust
clean
Check if the air inlet and outlet are normal. contents in air.)
Clean the air inlet and outlet, if necessary.
64
10 Appendix
10.1 Technical Data
Parameters SG15KTL-M SG20KTL-M SG10KTL-MT

Input (DC)
Max. PV input voltage 1100 V
Min. PV input voltage /
200 V / 250 V
Startup input voltage
Nominal input voltage 600 V
MPP voltage range 200 ~ 1000 V
MPP voltage range for
380 ~ 850 V 480 ~ 850 V 320 ~ 850 V
nominal power
No. of independent MPP
2
inputs
Max. number of PV
2
strings per MPPT
Max. PV input current 44 A（22 A / 22 A）
Max. current for input
15 A
connector
Max. DC short-circuit
60 A（30 A / 30A）
current
Max. inverter backfeed
0A
current to the array
Output (AC)
16500 W @ 35 22000 W @ 35 ℃
10000 W @ 45
AC output power ℃ / 15000 W @ / 20000 W @ 45
℃
45 ℃ ℃
Max. AC output current 24.0 A 31.9 A 16.5 A
Nominal AC voltage 3 / N / PE, 230 / 400 V
AC voltage range 270 ~ 480 V
AC connected Inrush
0A
current(Peak/Duration)
Nominal grid frequency 50 Hz / 60 Hz
Grid frequency range 45 ~ 55 Hz / 55 ~ 65 Hz
THD < 3 % (at nominal power)
65
10 Appendix User Manual

DC current injection < 0.5% In
Power factor at nominal
> 0.99
power
Adjustable power factor 0.8 leading ~ 0.8 lagging
Feed-in phases /
3/3
Connection phases
Efficiency
Max. efficiency 98.60% 98.60%
Euro. efficiency 98.30% 98.10%
Protection
LVRT Yes
DC reverse connection
Yes
protection
AC short-circuit
Yes
protection
Leakage current
Yes
protection
Grid monitoring Yes
DC switch*/AC switch Yes / No
PV string current
Yes
monitoring
PID recovery function Optional
Overvoltage protection DC Type II / AC Type II
General Data
Dimensions (W x H x D) 370×485×210 mm
Weight 24 kg
Isolation method Transformerless
Degree of protection IP65
Night power
<1W
consumption**
Operating ambient
-25 ~ + 60 ℃ (> 45 ℃ derating)
temperature range
Allowable relative
humidity range (non- 0 ~100 %
condensing)
Cooling method Smart forced air cooling
Max. operating altitude 4000 m (> 3000 m derating)
66
User Manual 10 Appendix

Display LED, Bluetooth , APP
Communication RS485 (Optional: WiFi / Ethernet)
DC connection type MC4 (Max. 6 mm² )
AC connection type Plug and play connector (Max. 10 mm² )
EN 62109-1, EN 62109-2, EN 61000-
3-11, EN 61000-3-12, IEC 61727, IEC EN 62109-1, EN
62116, IEC 60068,IEC 61683, EN 62109-2,
50530, VDE-AR-N 4105:2018, AS/ IEC61000-6-2,
Compliance
NZS 4777.2, CEI 0-21, UNE 206007-1, IEC 61000-6-3,
G59/3,VDE 0126-1-1/A1 VFR 2014, IEC 62116,
UTE C15-712-1, EN 50549-1:2019, AS4777.2
EN 50438
* Devices for Australia are not equipped with DC switches.

** Devices without PID recovery function and AC power supply.
10.2 Quality Assurance
When product faults occur during the warranty period, SUNGROW will provide free
service or replace the product with a new one.
Evidence
During the warranty period, the customer shall provide the product purchase invoice
and date. In addition, the trademark on the product shall be undamaged and legible.
Otherwise, SUNGROW has the right to refuse to honor the quality guarantee.
Conditions
• After replacement, unqualified products shall be processed by SUNGROW.
• The customer shall give SUNGROW a reasonable period to repair the faulty device.
Exclusion of Liability
In the following circumstances, SUNGROW has the right to refuse to honor the quality
guarantee:
• If the free warranty period for the whole machine/components have expired.
• If the device is damaged during transport.
• If the device was incorrectly installed, refitted, or used.
• If the device is operated in a very improper environment, as described in this manual.
• If the fault or damage was caused by installation, repairs, modification, or

disassembly performed by a service provider or personnel other than this company.
• If the fault or damage was caused by the use of non-standard or non-SUNGROW

components or software.
67
• If the installation and use range are beyond stipulations of relevant international
standards.
• If the damage was caused by an abnormal natural environment.
For faulty products in any of above cases, if the customer requests maintenance, paid
maintenance service may be provided based on the judgment of SUNGROW.
10.3 Contact Information
Should you have any question about this product, please contact us.
We need the following information to provide you the best assistance:
• Type of the device
• Serial number of the device
• Fault code/name
• Brief description of the problem
China (HQ) Australia

Sungrow Power Supply Co., Ltd Sungrow Australia Group Pty. Ltd.
Hefei Sydney
+86 551 65327834 +61 2 9922 1522
service@sungrowpower.com service@sungrowpower.com.au
Brazil France
Sungrow Do Brasil Sungrow France – Siege Social
Sao Paulo Paris
+55 11 2366 1957
latam.service@sa.sungrowpower.com service.france@sungrow.co
Germany Greece
Sungrow Deutschland GmbH Service Partner – Survey Digital
München +30 2106044212
+49 89 324 914 761 service.greece@sungrow.co
service.germany@sungrow.co
68
User Manual 10 Appendix
India Italy
Sungrow (India) Private Limited Sungrow Italy
Gurgaon Milano
+91 080 41201350 service.italy@sungrow.co
service@in.sungrowpower.com
Japan Korea
Sungrow Japan K.K. Sungrow Power Korea Limited
Tokyo Seoul
+ 81 3 6262 9917 +82 70 7719 1889
japanservice@jp.sungrowpower.com service@kr.sungrowpower.com
Malaysia Philippines
Sungrow SEA Sungrow Power Supply Co., Ltd
Selangor Darul Ehsan Mandaluyong City
+60 19 897 3360 +63 9173022769
service@my.sungrowpower.com service@ph.sungrowpower.com
Thailand Spain
Sungrow Thailand Co., Ltd. Sungrow Ibérica S.L.U.
Bangkok Navarra
+66 891246053 service.spain@sungrow.co
service@th.sungrowpower.com
Romania Turkey
Service Partner - Elerex Sungrow Deutschland GmbH Turkey
+40 241762250 Istanbul Representative Bureau
service.romania@sungrow.co Istanbul
+90 212 731 8883
service.turkey@sungrow.co
69
UK U.S.A, Mexico
Sungrow Power UK Ltd. Sungrow USA Corporation
Milton Keynes Phoenix Arizona
+44 (0) 0908 414127 +1 833 747 6937
service.uk@sungrow.co techsupport@sungrow-na.com
Vietnam
Sungrow Vietnam
Hanoi -
+84 918 402 140
service@vn.sungrowpower.com
70

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All Rights Reserved

• It is prohibited to use data contained in firmware or software developed by

• It is prohibited to perform reverse engineering, cracking, or any other operations that

Sungrow Power Supply Co., Ltd.

They will be referred to as “inverter” hereinafter unless otherwise specified.

Indicates additional information, emphasized contents or tips that

• injury or death to the operator or a third party; or

• Before touching the DC cables, operator must use a measuring device to

• Must follow all warnings on the PV strings and in its manual.

1.2 Utility Grid

Please follow the regulations related to the utility grid.

All electrical connections must be in accordance with local and national

Danger to life from electric shocks due to live voltage.

Risk of inverter damage or personal injury.

• Do not pull out the PV connectors when the inverter is running.

All safety instructions, warning labels, and nameplate on the inverter:

• Must be clearly legible.

• Should not be removed or covered.

Risk of burns due to hot components!

Only qualified personnel can perform the country setting.

• Unauthorized alteration of the country setting may cause a breach of the

• Risk of inverter damage due to electrostatic discharge (ESD).

• avoid any unnecessary touching;and,

• wear a grounding wristband before touching any connectors.

Disconnect the inverter from all the external power sources

Do not touch live parts until 10 minutes after disconnection

There is a danger from a hot surface that may exceed 60 ℃.

Danger to life due to high voltages!

Check the user manual before service!

1.4 Skills of Qualified Personnel

All installations should be performed by qualified personnel. They should have:

• Knowledge of the manual and other related documents

• Knowledge of the local regulations and directives

2.1 Intended Use

SG15KTL-M/SG20KTL-M/SG10KTL-MT; a transformerless 3-phase PV grid-connected

f i g u r e 2 - 1 Inverter application in PV power system

Item Description Note

The following figure shows the common grid configurations.

2.2 Product Introduction

The model description is as follows (Take SG15KTL-M as an example):

table 2-1 Power level description

Model Nominal OutputPower Nominal Grid Voltage

No. Name Description

* Devices for Australia are not equipped with DC switches.

f i g u r e 2 - 3 Dimensions of the inverter(in mm)

2.2.4 LED Indicator Panel

f i g u r e 2 - 4 LED indicator panel

table 2-2 State description of the LED indicator panel

LED indicator LED color LED state Definition

The Bluetooth has been connected,

LED indicator LED color LED state Definition

No device is connected to the inverter

The communication cable or

A fault has occurred (the device

Flashing The fault is being restored

No alarm or fault has occurred and

Earth An earthing short circuit has occurred

OFF No fault occurs