BrightAuthorNetworking 0
BrightAuthorNetworking 0
BrightAuthorNetworking 0
This section describes the “Network Sign Properties” settings which enable
networking for a specific BrightSign unit and a specific presentation. If you would
like all your presentations to enable networking, please see the “Network
Preferences” section of this document.
5 Click Publish Network Setup Files Now and select a flash card for the
setup files. When you startup a Brightsign HD210 or HD1010 with the
Network Setup Files, it will connect to the designated web folder and
check for an update.
If the web folder is on a remote server, publish your content to a local folder, and
upload the content to the web folder.
Note: Before attempting a network update, please verify that the time on your
Brightsign is correct.
Will I be able to use BrightAuthor with the HD600 or HD2000 in the future?
There are no current plans to support this.
When I publish a project, it generates an autoplay.xml file. Can I open that file
using BrightAuthor?
No. The autoplay.xml is a "playlist" and only includes information necessary for
playback on a Brightsign. It's not the same as a project file.
You can use your own custom font or download free truetype fonts from the web.
BrightAuthor takes a long time to process folders with a larger number of files
This is a known issue. On the playlist tab, the "files" list may take couple minutes to
update if the folder you selected has a large number of images and videos.
When I try to publish my project, BrightAuthor said it's unable to locate one or
more files
If you copy a project file from another computer, or you move or rename files used in a
BrightAuthor project, you'll get an error when you try to publish. You must remove the
files from each playlist in your project, and add them again.
Updates over the network don't appear to be working. There was some activity,
but the Brightsign hasn't started playback.
There are several things we need to check identify the cause of the problem. The first
time it connects, the Brightsign uses the setup files you copied to the flash card to
connect to the correct folder on your web server. I then checks for an updated sync file,
and downloads the updated autoplay.xml file, and any files that were newly added to the
project. The unit then waits until it reaches the "effective date/time" set in the sync
before it restarts to play content.
1. Brightsign Connectivity & Time - Verify that the Brightsign has the correct time,
and can connect to the network. You can do this by creating a simple project that
displays the time and an rss feed. If you have internet access you'll see the rss feed,
and if you can reach the time server, you'll see the time. If the timezone isn't correct,
your unit might be off several hours from the time on your computer.
2. BrightAuthor Settings - Go to File > Sign Properties > Networking, and confirm
networking is enabled. Verify the address listed is correct and that it includes the correct
port number for the webserver, if applicable. If you haven't already done so, Publish
these setup files to a flash card for the Brightsign.
3. Errors downloading files - If the Brightsign encounters any errors downloading files,
this will prevent it from restarting and playing the new content. You may encounter
errors if you have moved or renamed files in the update folder since publishing them. To
view any errors that the unit might be generating, you can connect the Brightsign to your
computer using a serial cable. For all models, you can also enable logging on the unit. If
you're using the setup files and tht initial download is what's failing, open the
autorun.brs file that's on the your setup card, and set the "loggingOn" variable to true.
This will generate a log.txt file while the unit is running and trying to connect. Any errors
the unit encounters will be stored in that
4. Webserver Accessibility - Please confirm that the URL you are using for the
Brightsign can be accessed from your web browser. And, if the server is running on
your computer, test the link from another computer.