Name_______________________________________ Class______________________________

Progress Test 4 (Units 10–12)

LISTENING
Track 07
1 You will hear to Lars Davidsson, a sales representative, describing his company’s
new product, the YP9000. Listen and choose the best answer (a, b, c or d) to these
questions (1–5). You will hear the presentation twice.
1 Lars Davidsson describes what you can use the YP9000 for. Which of these uses is
not given?
a) Make phone calls.
b) Browse the Internet.
c) Watch TV programmes.
d) Play music and video.
2 What does Lars Davidsson describe as the ‘big advantage’ of the YP9000?
a) It comes in different colours.
b) It is reliable.
c) It is very small.
d) It is cheap.
3 Lars Davidsson says that the YP9000 is ideal for …
a) people travelling.
b) business people.
c) students.
d) people who want to save energy.
4 Lars Davidsson describes the operating system as …
a) practical.
b) powerful.
c) flexible.
d) well-designed.
5 What does Lars Davidsson say the audience will want to do after asking questions?
a) Look at a video about the YP9000.
b) Study the sales brochure.
c) Try it.
d) Buy it.

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Track 07
2 Listen again and complete the chart (6–10).
The YP9000
6 Size: __________ cm long by __________ cm thick
7 Weight: __________ grams
8 Talk time: __________ hours
9 Memory: __________ Mb
10 Price: $__________

VOCABULARY
A OPPOSITES
3 Write the opposite of each of the words in brackets to complete these sentences
(11–15).
11 My manager doesn’t like waiting for things to happen. He’s very [patient]
__________ .
12 You don’t have to wear a suit to the meeting. It’s quite [formal] __________.
13 I had some great ideas for the new marketing campaign, but the rest of the team
were very [enthusiastic] __________.
14 I try to relax before I start a presentation. It’s difficult to speak clearly when you are
[calm] __________.
15 My colleague isn’t very good at handling conflict in negotiations – that’s one of his
[strengths] __________.

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B STARTING A BUSINESS
4 Choose a word from list A and one from list B to make a phrase. Then match the
phrases with the definitions below (16–20).
A B
government rate ____________________
labour policy ____________________
tax bureaucracy ____________________
monetary incentive ____________________
inflation force ____________________
16 Annual percentage increase in prices
17 All the people in work or available for work
18 Official rules, regulations and paperwork
19 The control of money in the economy
20 Low rates of tax to encourage new business

C DESCRIBING A PRODUCT
5 Match a word from the box with each description (21–25).
inexpensive / long-lasting / reliable / stylish / user-friendly
21 It’s very easy to use to record and play DVDs. __________
22 You can be sure it will work effectively and without any problems.
__________
23 It only costs $60 – which is less than other similar products on the market.
__________
24 You’ll be able to enjoy it for many years. __________
25 It’s fashionable and looks very attractive. __________

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LANGUAGE
A CONDITIONALS
6 Choose the correct answer (a, b or c) to complete each gap in the conversation
(26–30).
A Do you know if the new projector has arrived yet?
B I’m afraid it hasn’t. If it doesn’t come by tomorrow, _____26 call the supplier.
A Thanks. Please tell them I need it urgently by Friday. If it _____27 arrive by then, I
won’t be able to give my presentation. It wouldn’t be a problem if we _____28 a
spare one, but we haven’t.
B Don’t worry. This is a very reliable supplier. I’m sure they _____29 tell us if there
was a problem.
A If it was our old supplier, you _____30 be so confident.
26 a) I’ll b) I’d c) I
27 a) won’t b) doesn’t c) wouldn’t
28 a) have b) had c) would have
29 a) will b) would c) –
30 a) wasn’t b) won’t c) wouldn’t

B TIME CLAUSES
7 Look at the schedule for opening a new restaurant business. Below is a memo
which describes the schedule. In each line of the memo (31–35), there is one
mistake. Cross out the word which is wrong and write the correct word on the
right. The first one is given as an example.
Schedule:
complete purchase → building work → order equipment → recruit chef → start
advertising → opening night
As soon than we complete the purchase of the building, we will start as
building work. We not order any equipment or furniture until __________31
we have a date for completing the building. When the work will __________32
finished, we can begin hiring staff. We want to recruit a chef before we started __________33
advertising. That way, the chef can preparing some menus __________34
that we can use in the advertisements. When we had a chef, we can __________35
also start planning for the opening night.

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C PASSIVES
8 Rewrite these sentences (36–40) in the passive form.
36 We will hold the conference in Sydney, from 16th to 17th January.
The conference ________________________________________
37 We have invited delegates from all over the world.
Delegates ________________________________________
38 We hired the Renaissance Center in Detroit for the event last year.
The Renaissance Center in Detroit _____________________________________
39 Professor Graham Bell will give the opening speech.
The opening speech ________________________________________
40 We usually send the conference programme to delegates after they have paid their
fees.
The conference programme ________________________________________

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SKILLS DEVELOPMENT
A NEGOTIATING: DEALING WITH CONFLICT
9 Choose the best phrase (a–e) to complete each gap in the conversation (41–45).
a) How about
b) Right, that’s it, then
c) I can see your point of view
d) Let’s look at it another way
e) A compromise could be
A: I really want to take my holidays in June. That’s when my husband is on holiday.
B: _____41. But company policy says that senior staff have priority, and that’s when
your manager will be away.
A: _____42 if you ask Mr Cox to change. He isn’t married.
B: I’m sorry. I asked him before, but he says he has already booked his travel. _____43
to give you one week’s holiday in June and the rest at another time.
A: My husband won’t be very happy with that.
B: OK. _____44. Maybe we can transfer someone from another department to do your
job during June.
A: Oh yes! That would be very good!
B: _____45. I’ll see if I can find someone who can transfer.

B DESCRIBING A PRODUCT
10 Choose the best phrase (a–e) to complete the gaps (46–50) in the description of a
new model of car.
a) Another advantage is
b) A very useful feature
c) I’d like to tell you about
d) It comes in
e) The seats are made of
46 _____ our new model, the S502.
47 _____ is that you can cut fuel costs by over 60 per cent.
48 _____ the small size, which helps you to park in busy city centres.
49 _____ high-quality leather.
50 _____ a range of exciting new colours.

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READING
The man behind GE’s quiet revolution
Thirty years ago, Jeffrey Immelt politely advised his high-school basketball coach to be
less aggressive with the new players. It worked: the coach’s calmer behaviour helped
the team to win more games. It was the first successful strategy from the future chief
executive of General Electric, the world’s second largest company by market value.
Mr Immelt has brought some of that basketball psychology to the current job.
GE’s former leader, Jack Welch, was more typical of the imperial CEOs who have
presided over American capitalism for much of its history. Admired by analysts and
feared by subordinates, Mr Welch ran GE with an aggression that helped to drive the
company’s earnings.
But Mr Immelt set about creating a quiet revolution in the company when he replaced
Welch in 2001, bringing in a new approach to leadership.
Under Mr Welch, GE was a productivity machine – an organisation where cutting costs
and building value was the priority.When Mr Immelt took over, GE needed to find a
new way to cope with growing Asian competition and increasingly global markets. Mr
Immelt changed GE by giving priority to organic growth and marketing superiority.
Making the company more global has been a key part of Mr Immelt’s strategy. During
his leadership, GE has become a multinational that earns half of its $150bn revenues
from outside the country. But Mr Immelt maintains that the US, where GE still employs
160,000 of its 316,000 employees, remains the ideal place to manufacture complex
equipment such as jet-engine turbines. America, he believes, still produces top
professionals.
But the bottom line is clear: without the benefit of buying and selling products around
the world and employing skilled people from other countries, the 128-year-old company
would be smaller than it is today.
Mr Immelt set ambitious goals – a 10-per-cent annual growth in profits and an 8-per-
cent increase in sales growth. Few companies have grown so fast year after year, and
none as big as GE.
11 Mark these statements true (T) or false (F).
51 Jeffrey Immelt was rude to his basketball coach at school. _____
52 Mr Immelt has a similar management style to Jack Welch. _____
53 Mr Immelt has been the CEO of General Electric since 2001. _____
54 Mr Immelt has made General Electric more global. _____
55 Most of GE’s employees work outside the USA. _____

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12 Choose the best ending (a, b or c) for each of these sentences (56–60).
56 Mr Immelt’s approach to leadership is …
a) to make people afraid.
b) to be calm.
c) to be unambitious.
57 Jack Welch’s main policy was …
a) to make the company more global.
b) to compete with companies in Asia.
c) to reduce expenses and make more profit.
58 GE’s total income (at the time of the article) was …
a) $150 billion.
b) $300 billion.
c) $75 billion.
59 Mr Immelt prefers to employ …
a) American professionals.
b) skilled people from outside the USA.
c) the best people, wherever they are from.
60 General Electric …
a) is the biggest company in the world.
b) has grown faster than most other companies.
c) no longer manufactures anything in the USA.

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WRITING
13 Your company is expanding fast and wants to set up a subsidiary in a new
region. Look at the figures below and write an executive summary of about 180 to
220 words.
Your report should summarise the figures and recommend the location which you
think is best. Use the format below.
Region Arcadia Batiku
Local economy
Inflation rate 2.4%, stable 14%, rising
Local currency strong devalued 5% in last year
Labour force
Unemployment rate 5% 16%
Skilled workers high number not many
Government tax incentives No special rates: all Low rate of 8% for new
businesses pay 35% tax businesses in first three
years

Executive summary

Introduction
The company is growing fast and, in order to expand, we need to set up a new
subsidiary in a region that offers a stable economy, skilled workers and – if possible –
tax incentives. We have looked at two …
This report compares the two regions with regard to …

Findings

Conclusion

Recommendation
We should …

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