Itse CTS2.0 NSQF-4

&
GOVERNMENT OF INDIA
MINISTRY OF SKILL DEVELOPMENT & ENTREPRENEURSHIP
DIRECTORATE GENERAL OF TRAINING
COMPETENCY BASED CURRICULUM
INFORMATION TECHNOLOGY
SUPPORT EXECUTIVE
(Duration: Two Years)
Revised in July 2022
CRAFTSMEN TRAINING SCHEME (CTS)

NSQF LEVEL- 4
SECTOR – IT & ITES

INFORMATION TECHNOLOGY
SUPPORT EXECUTIVE
(Engineering Trade)
(Revised in July 2022)
Version: 2.0
CRAFTSMEN TRAINING SCHEME (CTS)
NSQF LEVEL- 4
Developed By
Ministry of Skill Development and Entrepreneurship

Directorate General of Training
CENTRAL STAFF TRAINING AND RESEARCH INSTITUTE
EN-81, Sector-V, Salt Lake City,
Kolkata – 700 091
www.cstaricalcutta.gov.in
CONTENTS
S No. Topics Page No.

1. Course Information 1
2. Training System 2
3. Job Role 6
4. General Information 8
5. Learning Outcome 11
6. Assessment Criteria 13
7. Trade Syllabus 21
8. Annexure I (List of Trade Tools & Equipment) 68

IT Support Executive
1. COURSE INFORMATION
During the two-year duration of Information Technology trade a candidate is trained on

professional skill, professional knowledge, and Engineering Drawing, Workshop Calculation &
Science and Employability skill related to job role. In addition to this a candidate is entrusted to
undertake project work and extracurricular activities to build up confidence. The broad
components covered under Professional Skill subject are as below:-
FIRST YEAR: In this year the trainee learns about safety and environment, use of various trade
tools safety measures involved in the industry. Gain basic knowledge of Electrical and
Electronic components related to Computer and Networking system. They learn about
assembling and servicing of Desktop computer hardware components. Trainee learns about
Installing UNIX / LINUX & other operating system with application software and Adding new
users, software, material components, Identification of laptop sections and connectors.
Assembling and disassembling a Laptop, troubleshooting Latest Tools & Gadgets for
Desktop/Laptop Repairs. They learn to install and use different types of printers, Scanner &
MFD Scanner. Trainees are able to install and configuration Monitor, display card and driver,
front panel controls and settings, Practice on Backup Drives, Maintenance and Troubleshooting
of PC. They can also assemble & disassemble of Tablet / Smart Devices. The trainee learns to
work on MS office package (word, excel, power point, outlook). They learn to design graphics
using Adobe Page maker, Corel draw and Adobe Photoshop. Trainees are able to create email
account, chat and browse through internet and Microsoft Outlook Express. They learn to design
and develop web pages using HTML. They perform create and record various formats of
multimedia audio and video files using digital audio and video editor tools. Trainees are able to
create customized database files using Microsoft Access and Visual Basic.
SECOND YEAR: In this year the trainee learns Network fundamentals. They also learn to set up
and configuring Networking System using various network devices. Trainees are able to
configure Data communication equipment, Network Protection and troubleshooting, Server
Installation, managing Server Network Security, Linux Server installation and configuration,
Network Security. The trainee learns about image editing and graphic design using Adobe
Illustrator and Flash, video and audio editing using Adobe Premier. They learns to create
graphics animation using Adobe after Effects and 3Ds Max. They learn to design webpage using
Front Page, also use HTML and PHP embedding VBScript, JavaScript and publish in a local
server. They will learn basic python based coding and programming. They learn about
functions, operators, expressions, priorities, bindings, strings, list, modules, errors and etc.
Trainees are also learn to use Dreamweaver and also on practice on Open Source Tools for
Web Designing and Information Security Vulnerabilities.
1
2. TRAINING SYSTEM
2.1 GENERAL
The Directorate General of Training (DGT) under Ministry of Skill Development &
Entrepreneurship offers a range of vocational training courses catering to the need of different
sectors of economy/ Labour market. The vocational training programmes are delivered under
the aegis of Directorate General of Training (DGT). Craftsman Training Scheme (CTS) with
variants and Apprenticeship Training Scheme (ATS) are two pioneer schemes of DGT for
strengthening vocational training.
The “Information Technology Support Executive” trade under CTS is one of the
significant trade as no similar courses are available in the vocational system to cater this area.
The course is of two years duration. It mainly consists of Domain area and Core area. The
Domain area (Trade Theory & Practical) imparts professional skills and knowledge, while Core
area (Employability Skills) impart requisite core skill, knowledge and life skills. After passing out
the training program, the trainee is awarded National Trade Certificate (NTC) by DGT which is
recognized worldwide.
Trainees broadly need to demonstrate that they are able to:
 Read and interpret technical parameters/ documents, plan and organize work
processes, identify necessary materials and tools;
 Perform task with due consideration to safety rules, accident prevention
regulations and environmental protection stipulations;
 Apply professional skill, knowledge & employability skills while performing jobs.
 Document the technical parameters related to the task undertaken.
2.2 PROGRESSION PATHWAYS:
 Can join industry as Technician and will progress further as Senior Technician, Supervisor
and can rise up to the level of Manager.
 Can become Entrepreneur in the related field.
 Can join Apprenticeship programs in different types of industries leading to a National
Apprenticeship certificate (NAC).
 Can join Crafts Instructor Training Scheme (CITS) in the trade for becoming instructor in
ITIs.
 Can join Advanced Diploma (Vocational) courses under DGT as applicable.
2
2.3 COURSE STRUCTURE:
Table below depicts the distribution of training hours across various course elements
during a period of two-year: -
Notional Training Hours

S No. Course Element
1st Year 2nd Year
1 Professional Skill (Trade Practical) 840 840
2 Professional Knowledge (Trade Theory) 240 300
3 Employability Skills 120 60
Total 1200 1200
Every year 150 hours of mandatory OJT (On the Job Training) at nearby industry,
wherever not available then group project is mandatory.
4 On the Job Training (OJT)/ Group Project 150 150
Trainees of one-year or two-year trade can also opt for optional courses of up to 240
hours in each year for 10th/ 12th class certificate along with ITI certification, or, add on short
term courses
2.4 ASSESSMENT & CERTIFICATION

The trainee will be tested for his skill, knowledge and attitude during the period of course
through formative assessment and at the end of the training programme through summative
assessment as notified by the DGT from time to time.
a) The Continuous Assessment (Internal) during the period of training will be done by
Formative Assessment Method by testing for assessment criteria listed against learning
outcomes. The training institute has to maintain an individual trainee portfolio as detailed in
assessment guideline. The marks of internal assessment will be as per the formative assessment
template provided on www.bharatskills.gov.in
b) The final assessment will be in the form of summative assessment. The All India Trade Test
for awarding NTC will be conducted by Controller of examinations, DGT as per the guidelines.
The pattern and marking structure is being notified by DGT from time to time. The learning
outcome and assessment criteria will be the basis for setting question papers for final
assessment. The examiner during final examination will also check the individual trainee’s
profile as detailed in assessment guideline before giving marks for practical examination.
3
2.4.1 PASS REGULATION
For the purposes of determining the overall result, weightage of 100% is applied for six
months and one year duration courses and 50% weightage is applied to each examination for
two years courses. The minimum pass percent for Trade Practical and Formative assessment is
60% & for all other subjects is 33%.
2.4.2 ASSESSMENT GUIDELINE
Appropriate arrangements should be made to ensure that there will be no artificial

barriers to assessment. The nature of special needs should be taken into account while
undertaking the assessment. Due consideration should be given while assessing for teamwork,
avoidance/reduction of scrap/wastage and disposal of scrap/waste as per procedure,
behavioral attitude, sensitivity to the environment and regularity in training. The sensitivity
towards OSHE and self-learning attitude are to be considered while assessing competency.
Assessment will be evidence based comprising some of the following:
 Job carried out in labs/workshop

 Record book/ daily diary
 Answer sheet of assessment
 Viva-voce
 Progress chart
 Attendance and punctuality
 Assignment
 Project work
 Computer based multiple choice question examination
 Practical Examination
Evidences and records of internal (Formative) assessments are to be preserved until

forthcoming examination for audit and verification by examining body. The following marking
pattern to be adopted for formative assessment:
Performance Level Evidence

(a) Marks in the range of 60%-75% to be allotted during assessment
For performance in this grade, the candidate  Demonstration of good skill in the use of
4
should produce work which demonstrates hand tools, machine tools and workshop
attainment of an acceptable standard of equipment.
craftsmanship with occasional guidance, and  60-70% accuracy achieved while
due regard for safety procedures and undertaking different work with those
practices demanded by the component/job.
 A fairly good level of neatness and
consistency in the finish.
 Occasional support in completing the
project/job.
(b) Marks in the range of 75%-90% to be allotted during assessment
For this grade, a candidate should produce  Good skill levels in the use of hand tools,
work which demonstrates attainment of a machine tools and workshop equipment.
reasonable standard of craftsmanship, with  70-80% accuracy achieved while
little guidance, and regard for safety undertaking different work with those
procedures and practices demanded by the component/job.
 A good level of neatness and consistency
in the finish.
 Little support in completing the
project/job.
(c) Marks in the range of more than 90% to be allotted during assessment
For performance in this grade, the candidate,  High skill levels in the use of hand tools,
with minimal or no support in organization machine tools and workshop equipment.
and execution and with due regard for safety  Above 80% accuracy achieved while
procedures and practices, has produced work undertaking different work with those
which demonstrates attainment of a high demanded by the component/job.
standard of craftsmanship.  A high level of neatness and consistency
in the finish.
 Minimal or no support in completing the
project.
5
3. JOB ROLE
Junior Software Developer; is one of the many entry level roles in the software industry
including support and help desk, testing, user interaction design, maintenance, enhancement,
development and documentation. They are responsible for assisting in performing the key
activities and tasks involved in the assigned role.
Programming Assistant/Junior Software Engineer; installs, maintains and updates computer

programs by making minor changes and adjustments to them under the guidance of computing
professionals. Maintains and updates documents of computer programs and installations.
Applies knowledge of principles and practices in the area of programming and computing in
order to identify and solve problems arising in the course of their work. They may receive
guidance from managers or professionals. May supervise other workers also.
Domestic IT Helpdesk Attendant; is mainly responsible for the smooth running of computer
systems and ensuring users get maximum benefits from them. Individual tasks vary depending
on the size and structure of the organization, but may include installing and configuring
computer hardware operating systems and applications; monitoring and maintaining computer
systems and networks; talking staff/clients through a series of actions, either face to face or
over the telephone to help set up systems or resolve issues; troubleshooting system and
network problems and diagnosing and solving hardware/software faults etc.
Web Developer; is responsible for designing and maintaining web-based applications that
include static and dynamic content. This includes the design, layout and coding of a website.
They may work standalone or along with application/functional developers as part of the
overall solution that includes a web based component.
Media Developer-Application Development; is responsible for designing and improving the

look and feel, functionality and graphics appeal of the developed application. They may work
standalone or along with application/functional developers to improve the aesthetics of the
application being developed.
Data Communication Analyst/Network Administrator; researches, tests, evaluates, and

recommends data communications hardware and software: Identifies areas of operation which
need upgraded equipment, such as modems, fibre optic cables and telephone wires. Conducts
survey to determine user needs. Reads technical manuals and brochures to determine
equipment which meets establishment requirements. Visits vendors to learn about available
products or services. Tests and evaluates hardware and software to determine efficiency,
6
reliability, and compatibility with existing system, using equipment such as computer terminal
and modem. Analyses test data and recommends hardware or software for purchase. Develops
and writes procedures for installation, use, and solving problems of communications hardware
and software. Monitors system performance. Trains users in use of equipment. Assists users to
identify and solve data communication problems. May write technical specifications to send to
vendors for bid. May oversee or assist in the installation of communications hardware. May
perform minor equipment repairs.
Reference NCO-2015:
(i) 2512.0205 - Junior Software Developer
(ii) 3514.0300 - Programming Assistant/Junior Software Engineer
(iii) 3512.0101 - Domestic IT Helpdesk Attendant
(iv) 2513.0101 - Web Developer
(v) 2513.0302 - Media Developer-Application Development
(vi) 2523.0100 - Data Communication Analyst/Network Administrate
Reference NOS:
i) NOS: SSC/N0201,
ii) NOS: SSC/N0501
iii) NOS: SSC/N0502
iv) NOS: SSC/N0503
v) NOS: SSC/N0504
vi) NOS: SSC/N0506
vii) NOS: SSC/N0901
viii) NOS: SSC/N0922
ix) NOS: SSC/N0202
x) NOS: SSC/N9410
xi) NOS: SSC/N9411
7
xii)
4. GENERAL INFORMATION
Name of the Trade INFORMATION TECHNOLOGY SUPPORT EXECUTIVE
Trade Code DGT/1054

2512.0205, 3514.0300, 3512.0101, 2513.0101, 2513.0302,
NCO - 2015
2523.0100
SSC/N0201 , SSC/N0501, SSC/N0502 , SSC/N0503, SSC/N0504,
NOS Covered SSC/N0506, SSC/N0901, SSC/N0922, SSC/N0202, SSC/N9410,
SSC/N9411
NSQF Level Level – 4
Passed 10th class examination with Science and Mathematics
Duration of Craftsmen Training
or its equivalent.
Entry Qualification Passed 10th Class examination
Minimum Age 14 years as on first day of academic session.
Eligibility for PwD LD, CP, LC, DW, LV, AA, LV
Unit Strength (No. Of Student) 24 (There is no separate provision of supernumerary seats)
Space Norms 70 Sq. m

Power Norms 3.45 KW
Instructors Qualification for:
(i) Information Technology B.Voc/Degree in Engineering/ Technology in Computer
Support Executive Trade Science/ IT/ Electronics & Communication AICTE/UGC
recognized Engineering College/ university with one year
expreience in the relevant field.
OR
Computer Science /Computer Application / IT OR NIELIT “B”
Level from AICTE/UGC recognised university with one year
experience in the relevant field.
OR
Bachelor in Computer Science / Computer Application / IT OR
PGDCA
OR
NIELIT “A” Level from AICTE/UGC recognised university with
Two years experience in the relevant field.
OR
8
03 years Diploma from recognized Board/ Institution in
Computer Science / IT from AICTE/recognized board of
technical education or relevant Advanced Diploma (Vocational)
from DGT with two years’ experience in the relevant field.
OR
NTC/ NAC passed in the trade of IT/ICTSM with three years
experience in the relevant field.
Essential Qualification:
Relevant Regular / RPL variants of National Craft Instructor
Certificate (NCIC) under DGT.
Note: - Out of two Instructors required for the unit of 2(1+1),

one must have Degree/Diploma and other must have
NTC/NAC qualifications. However, both of them must possess
NCIC in any of its variants.
(ii) Workshop Calculation & B.Voc/Degree in Engineering from AICTE/UGC recognized
Science Engineering College/ university with one-year experience in the
relevant field.
OR
03 years Diploma in Engineering from AICTE / recognized board
of technical education or relevant Advanced Diploma
(Vocational) from DGT with two years’ experience in the
relevant field.
OR
NTC/ NAC in any one of the engineering trades with three
years’ experience.
Regular / RPL variants of National Craft Instructor Certificate
(NCIC) in relevant trade
OR
Regular / RPL variants NCIC in RoDA or any of its variants under
DGT
(iii) Engineering Drawing B.Voc/Degree in Engineering from AICTE/UGC recognized
Engineering College/ university with one-year experience in the
relevant field.
OR
03 years Diploma in Engineering from AICTE / recognized board
of technical education or relevant Advanced Diploma
(Vocational) from DGT with two years’ experience in the
relevant field.
OR
NTC/ NAC in any one of the Mechanical group (Gr-I) trades
categorized under Engg. Drawing’/ D’man Mechanical / D’man
9
Civil’ with three years’ experience.
Regular / RPL variants of National Craft Instructor Certificate
(NCIC) in relevant trade
OR
Regular / RPL variants of NCIC in RoDA / D’man (Mech /civil) or
any of its variants under DGT.
(iv) Employability Skill MBA/ BBA / Any Graduate/ Diploma in any discipline with Two
years’ experience with short term ToT Course in Employability
Skills.
(Must have studied English/ Communication Skills and Basic
Computer at 12th / Diploma level and above)
OR
Existing Social Studies Instructors in ITIs with short term ToT
Course in Employability Skills.
(v) Minimum Age for
21 Years
Instructor
List of Tools and Equipment As per Annexure – I
10
5. LEARNING OUTCOME
Learning outcomes are a reflection of total competencies of a trainee and assessment

will be carried out as per the assessment criteria.
5.1 LEARNING OUTCOMES (TRADE SPECIFIC)
FIRST YEAR:
1. Perform all the functions with Electrical and Electronic Components related to Computer
and Networking system following safety precautions. NOS (SSC/N0101), NOS (SSC/N0202)
2. Introduction to Personal Computer Hardware, PC Assembly, Advanced Computer
Hardware, Preventive Maintenance and Troubleshooting. NOS (SSC/N0101), NOS
(SSC/N0202)
3. Networking Concepts and Applied Networking. . NOS (SSC/N0101), NOS (SSC/N0202)
4. Laptops and Other Mobile Devices, Printers, Virtualization and Cloud Computing. . NOS
(SSC/N0506), NOS (SSC/N0501), NOS (SSC/N0901),
5. Windows Installation, Windows Configuration, Mobile, Linux, and OSX Operating Systems. .
NOS (SSC/N0506), NOS (SSC/N0501), NOS (SSC/N0901),
6. Security and IT Professional. NOS (SSC/N0506), NOS (SSC/N0501), NOS (SSC/N0901),
7. Perform the operations of MS Office package (word, excel, power point, outlook). NOS
8. Create Graphic design and work with Adobe Page maker, Corel draw and Adobe
Photoshop. NOS (SSC/N0201) , NOS (SSC/N0501), NOS (SSC/N0502), NOS (SSC/N0503), NOS
(SSC/N0504)
9. Create email account, chat and browse through internet and Microsoft Outlook Express.
NOS (SSC/N0506), NOS (SSC/N0501), NOS (SSC/N0901),
10. Design and develop web pages using HTML. NOS (SSC/N0503), NOS (SSC/N0901)
11. Create Graphic design and work with Adobe Photoshop. NOS (SSC/N0201) , NOS
(SSC/N0501), NOS (SSC/N0502), NOS (SSC/N0503), NOS (SSC/N0504)
12. Create and record various formats of multimedia audio and video files using digital audio
and video editor tools. NOS (SSC/N0201) , NOS (SSC/N0501), NOS (SSC/N0502), NOS
(SSC/N0503), NOS (SSC/N0504)
13. Create customized database files using Microsoft Access and Visual Basic. NOS (SSC/N0201)
, NOS (SSC/N0501), NOS (SSC/N0502), NOS (SSC/N0503), NOS (SSC/N0504)
14. Demonstrate basic mathematical concept and principles to perform practical operations.
Understand and explain basic science in the field of study.(SSC/N9410)
15. Read and apply engineering drawing for different application in the field of work.
(SSC/N9411)
SECOND YEAR:
16. Basic Network Connectivity and Communications. NOS (SSC/N0922), NOS (SSC/N0202),
NOS (SSC/N0901),
11
17. Ethernet Concepts. NOS (SSC/N0922), NOS (SSC/N0202), NOS (SSC/N0901),
18. Communicating Between Networks. NOS (SSC/N0922), NOS (SSC/N0202), NOS
(SSC/N0901),
19. IP Addressing. NOS (SSC/N0922), NOS (SSC/N0202), NOS (SSC/N0901),
20. Network Application Communications. NOS (SSC/N0922), NOS (SSC/N0202), NOS
(SSC/N0901),
21. Building and Securing a Small Network. NOS (SSC/N0922), NOS (SSC/N0202), NOS
(SSC/N0901),
22. Install and configure Windows Server and Linux server. NOS (SSC/N0922), NOS
(SSC/N0202), NOS (SSC/N0901),
23. Perform Network Configuration, troubleshooting and Network Security. NOS
24. Image editing and graphic design using Adobe Illustrator and Flash. NOS (SSC/N0201) ,
NOS (SSC/N0501), NOS (SSC/N0502), NOS (SSC/N0503), NOS (SSC/N0504)
25. Editing Video and Audio using Adobe Premier. NOS (SSC/N0201) , NOS (SSC/N0501), NOS
(SSC/N0502), NOS (SSC/N0503), NOS (SSC/N0504)
26. Creation of Graphics Animation using Adobe after Effects and 3Ds Max. NOS (SSC/N0201)
, NOS (SSC/N0501), NOS (SSC/N0502), NOS (SSC/N0503), NOS (SSC/N0504)
27. Designing Webpage using bootstrap. NOS (SSC/N0503), NOS (SSC/N0901)
28. Designing Webpage in HTML and PHP embedding CSS, JavaScript. NOS (SSC/N0503), NOS
(SSC/N0901)
29. Install and Configure MySQL. NOS (SSC/N0503), NOS (SSC/N0901)
30. Create and publish web pages in Local web server. NOS (SSC/N0503), NOS (SSC/N0901)
31. Python: Basic coding based summery test – INOS (SSC/N0503), NOS (SSC/N0901)
32. Python: Intermediate knowledge based summery test – II , NOS (SSC/N0503), NOS
(SSC/N0901)
33. Designing Website using Dreamweaver application and open source software. NOS
(SSC/N0503), NOS (SSC/N0901)
34. Configure and secure network against threat, vulnerability and risk for information
security. NOS (SSC/N0503), NOS (SSC/N0901)
35. Create workbooks with advanced formulas, macros, charts, pivot tables and demonstrate
ability to use Power tools. NOS (SSC/N0506) , NOS (SSC/N0501)
36. Cloud concepts & its services. NOS (SSC/N8301)
37. Demonstrate basic mathematical concept and principles to perform practical operations.
Understand and explain basic science in the field of study. (SSC/N9410)
12
6. ASSESSMENT CRITERIA
LEARNING OUTCOMES ASSESSMENT CRITERIA
FIRST YEAR
1. Perform all the Measure DC voltage of a given battery-pack.
functions with Electrical Practice Domestic wiring using different components of wiring.
and Electronic Measure effective value of resistors in series, parallel and series-
Components related to parallel.
Computer and Solder a given circuit (consisting of resistors and semiconductor diodes
Networking system on a lug board.
following safety Measure capacitance using LCR meter.
precautions. NOS Testing a step-down transformer and finding transformation ratio.
(SSC/N0101), NOS Refer to Diode handbook to get a diode for a given application and
(SSC/N0202) rating.
Construct and test a Full wave rectifier.
Find a required transistor referring to Transistor data book.
Testing amplification of different configurations using pre wired kits.
Test harmonic oscillators using pre wired circuits.
Construct and test relaxation oscillators using pre wired circuit.
Construct and test a Thyristor based power supply.
Construct and test an IC variable output Voltage regulator.
Test Dry cells. Identify of different types and sizes of button cells. Test
button cells.
Charge batteries. Connect batteries with UPS and test.
Verify the truth table of NOT, AND, OR, NAND and NOR gates.
Construct a logic circuit using basic gates for a given output logic.
Construct a 1's compliment & 2’s compliment circuit and verify.
2. Introduction to Personal Select the appropriate computer components to build, repair, or
Computer Hardware, PC upgrade personal computers
Assembly, Advanced Install components to build, repair, or upgrade personal computers
Computer Hardware, Install and configure components to upgrade a computer
Preventive Maintenance
and Troubleshooting Perform Troubleshooting on personal computers
NOS (SSC/N0101), NOS
(SSC/N0202)
3. Networking Concepts Explain how computers communicate on a network
and Applied Networking Explain networking protocols, standards and services
NOS (SSC/N0101), NOS Explain the purpose of devices on a network
(SSC/N0202) Configure devices to communicate on a network
Troubleshoot problems and solutions related to networks
13
4. Laptops and Other Explain how to remove and install laptop components
Mobile Devices, Printers, Explain the purpose and characteristics of other mobile devices
Virtualization and Cloud Explain how to troubleshoot Laptops and other Mobile Devices
Computing Install a printer to meet requirements
NOS (SSC/N0506), NOS Describe virtualization and cloud computing
(SSC/N0501), NOS
(SSC/N0901),
5. Installation, Install Windows operating systems
configuration and Create a partition in Windows using the Disk Management Utility
troubleshooting of Perform management and maintenance of Windows operating systems
Windows, Mobile, Linux, Use Windows tools and utilities to manage Windows system
and OSX Operating Explain how to configure, secure, and troubleshoot mobile, Mac, and
Systems. Linux operating systems
NOS (SSC/N0506), NOS Explain how to troubleshoot other operating systems
(SSC/N0501), NOS
(SSC/N0901),
6. Security and IT Implement basic host, data, and network security

Professional Configure basic security settings and policies for end devices
NOS (SSC/N0506), NOS Explain the roles and responsibilities of the IT Professional
(SSC/N0501), NOS Explain appropriate behavior when faced with the legal and ethical
(SSC/N0901), issues that arise in the IT industry
7. Perform the operations Opening, edit and save/ "save as" documents.
of MS Office package Add Bullets and numbering.
(word, excel, power Work with Microsoft Excel for creating worksheets with Graphs and
point, outlook). Visuals.
NOS (SSC/N0506), NOS Work with Microsoft Powerpoint for creating multimedia presentations.
(SSC/N0501), NOS Customize quick e-mail, calendar, and tasks.
(SSC/N0901), Create and store personal distribution lists along with contacts in your
Contacts folder.
8. Create Graphic design Create Pamphlets.
and work with Adobe Work with reports.
Page maker, Corel draw Create long book works.
and Adobe Photoshop. Work with Corel draw.
NOS (SSC/N0201) , NOS Practice use of palettes. Draw & edit with the pencil tools.
(SSC/N0501), NOS Practice transforming selected objects.
(SSC/N0502), NOS Practice using the pathfinder palette.
(SSC/N0503), NOS Practice changing vector Graphics into Bitmap images.
(SSC/N0504)
9. Create email account, Send Email with attachment.
chat and browse Use Telnet to get connected to remote computer.
through internet and Using features of OUTLOOK Express for sending and receiving Emails.
Microsoft Outlook Setup internet connection using ISP.
Express.
14
(SSC/N0506), NOS
(SSC/N0501), NOS
(SSC/N0901),
10. Design and develop web Develop Web pages using Forms (2 pages, 3 pages, Multi pages).
pages using HTML. Set different colors to different Headings. Change paragraph font size
NOS (SSC/N0503), NOS and color using styles.
(SSC/N0901) Register free website and upload pages.
11. Create Graphic design Create Pamphlets.
and work with Adobe Work with reports.
Page maker, Corel draw Create long book works.
and Adobe Photoshop. Work with Corel draw.
NOS (SSC/N0201) , NOS Practice use of palettes. Draw & edit with the pencil tools.
(SSC/N0501), NOS Practice transforming selected objects.
(SSC/N0502), NOS Practice using the pathfinder palette.
(SSC/N0503), NOS Practice changing vector Graphics into Bitmap images.
(SSC/N0504)
12. Create and record Practice sound editing and giving special effects. Use various formats of
various formats of sound files.
multimedia audio and Practice distorting recorded audio using Effects.
video files using digital Create different objects, using Standard Primitives and Extended
audio and video editor Primitives.
tools. Practice application of Lathe Option for creating symmetrical objects.
NOS (SSC/N0201) , Practice modelling of real world objects through LPM using Editable
NOS (SSC/N0501), Mesh and Editable Poly. Convert a model to an editable mesh and
NOS (SSC/N0502), working with Extrude and bevel options.
NOS (SSC/N0503),
NOS (SSC/N0504)
13. Create customized Opening an existing and creating a new database with MS-ACCESS.
database files using Creating table in Data sheet and design view.
Microsoft Access and Develop customized form for data entry.
Visual Basic. Generate reports for required output.
NOS (SSC/N0201), Setting relationship between tables and queries or both.
NOS (SSC/N0501), Create a simple application using Access and VB for a given
NOS (SSC/N0502), specification.
NOS (SSC/N0503), Database back up and retrieval in Access.
NOS (SSC/N0504)
14. Demonstrate basic Read & interpret the information on drawings and apply in executing
mathematical concept practical work.
and principles to Read &analyze the specification to ascertain the material requirement,
perform practical tools and assembly/maintenance parameters.
operations. Understand Encounter drawings with missing/unspecified key information and make
and explain basic science own calculations to fill in missing dimension/parameters to carry out
in the field of study. the work.
(SSC/N9410)
15. Read and apply Solve different mathematical problems
15
engineering drawing for Explain concept of basic science related to the field of study
different application in
the field of work.
(SSC/N9411)
SECOND YEAR
16. Basic Network Explain the advances in modern network technologies
Connectivity and Implement initial settings including passwords, IP addressing, and
Communications default gateway parameters on a network switch and end devices
NOS (SSC/N0922), NOS Explain how network protocols enable devices to access local and
(SSC/N0202), NOS remote network resources
(SSC/N0901),
17. Ethernet Concepts Explain how physical layer protocols, services, and network media
NOS (SSC/N0922), NOS support communications across data networks
(SSC/N0202), NOS Calculate numbers between decimal, binary, and hexadecimal systems
(SSC/N0901), Explain how media access control in the data link layer supports
communication across networks
Explain how Ethernet operates in a switched network
18. Communicating Explain how routers use network layer protocols and services to
Between Networks enable end-to-end connectivity
NOS (SSC/N0922), NOS Explain how ARP and ND enable communication on a network
(SSC/N0202), NOS Implement initial settings on a router and end devices
(SSC/N0901),
19. IP Addressing Calculate an IPv4 subnetting scheme to efficiently segment a network
NOS (SSC/N0922), NOS Explain public, private, and reserved IPv4 addresses
(SSC/N0202), NOS Explain how subnetting segments a network to enable
(SSC/N0901), better communication
Implement an IPv6 addressing scheme
Explain how IPv6 addresses are represented
Explain how to configure static global unicast and link- local IPv6
network addresses
Use various tools to test network connectivity (ICMP)
20. Network Application Compare the operations of transport layer protocols in supporting
Communications end- to-end communication
NOS (SSC/N0922), NOS Explain characteristics of the TCP & UDP.
(SSC/N0202), NOS Explain how TCP session establishment and termination processes
(SSC/N0901), facilitate reliable communication
Explain the operation of application layer protocols in providing
support to end-user applications
Explain how DNS and DHCP operate
21. Building and Securing a Configure switches and routers with device hardening features to
Small Network enhance security
NOS (SSC/N0922), NOS Implement a network design for a small network to include a router, a
(SSC/N0202), NOS switch, and end devices
(SSC/N0901),
16
22. Install and configure Install and configure Windows Server.
Windows Server and Install and Configure Active Directory.
Linux server. Implementing Backup and Recovery.
NOS (SSC/N0922), NOS Install Linux Server.
(SSC/N0202), NOS Create new user and group.
(SSC/N0901),
23. Perform Network Connecting computers with Network with Drop cable and using Wi-Fi
Configuration, configuration.
troubleshooting and IP Routing Process Verifying Configuration.
Network Security. Setting up basic protection using public keys and MAC address filters.
NOS (SSC/N0922), NOS Connect Power over Ethernet (PoE) in network.
(SSC/N0202), NOS Practice on firewall technologies to secure the network perimeter.
(SSC/N0901) Wi-Fi configuration to implement security considerations.
24. Image editing and Using the basic selection tools, magic Wand and the Lasso tool,
graphic design using selecting objects by attribute, saving and reusing selections.
Adobe Illustrator and Modifying graphic styles: appearance palette settings,
Flash. copying appearance.
NOS (SSC/N0201) , NOS Transformation and Positioning: Rotating and scaling objects, reflecting
(SSC/N0501), NOS and skewing objects, using the free Transform panel, Aligning objects.
(SSC/N0502), NOS Applying Filters and Live Effects: Minding your resolution settings,
(SSC/N0503), NOS Mapping artwork to 3Dobjects, using the Transform effect.
(SSC/N0504) Practice on Creating and Importing Graphics Assets, Working with
different graphic.
Practice on Creation of Animations - Working with the timeline, using
key frames, blanks key frames and frames, Creating motion tweens,
Creating shape tweens, creating transition effects, using animation
best practices.
25. Editing Video and Audio Managing Clips: The Project panel, Views, The preview area,
using Adobe Premier. Organizing clips and bins, Duplicating and copying clips, Renaming
NOS (SSC/N0201) , NOS clips, Finding clips(search function), Interpreting Footage, Unlinking
(SSC/N0501), NOS and Re-linking Media, The Project Manager.
(SSC/N0502), NOS Creating a Sequence Editing Methods, In And Out Points, Sub Clips,
(SSC/N0503), NOS Source And Target Tracks, Overlay And Insert Edits, Adding Clips By
(SSC/N0504) Dragging, 3 And 4 Point Edits, Lift And Extract, Storyboard Editing,
Multiple And Nested Sequences.
Practice with Transitions: The Effects Panel, Understanding Transitions,
Applying A Transitions, Editing A Transitions.
Practice with Titles: Creating a title Text paths, Roll and crawl titles,
Text configuration.
26. Creation of Graphics Practice on User interface.
Animation using Adobe Create the arrivals Bound Effects.
after Effects and 3Ds Practice on Animate 3D transformations.
Max. Rotoscoping, Chroma, 2D & 3D tracing, Green/ Blue screen technique/
NOS (SSC/N0201) , NOS shooting. Colour Correction.
17
(SSC/N0501), NOS Practice on Transform tool basics, Pivot points, Grouping and
(SSC/N0502), NOS parenting, Modelling with primitives.
(SSC/N0503), NOS Practice on User Interface - Setting up project, Views/panels, Hotbox,
(SSC/N0504) Viewing Geometry, Channel Box, Layer Box, Attributes Editor,
QWERTY Navigation.
Practice on Hyper shade, Materials, Apply Materials, Making Shader
Networks, Combining Ramps, Layered Textures, Intro to lights, Making
Bump Maps.
27. Designing Webpage Using Bootstrap components like Alerts, Badge, Breadcrumbs,
using Bootstrap. buttons, button group, cards, carousel.
NOS (SSC/N0503), NOS Using Collapse and Accordion, custom forms, dropdowns, forms, Input
(SSC/N0901) group, jumbotron, List group, media object.
Using Nav, Navbar, bootstrap modal (plugin), Paginators, popovers,
progress, spinner.
Using Table, toasts, tooltips, bootstrap Styling essentials like
Breakpoints for components, layouts and grid systems.
Applying typography, floats, flex, alignment, borders, position of
elements, shadow and visibility
28. Designing Webpage in Use of CSS to Configure backgrounds, border, box model, font, text,
HTML, CSS, JavaScript column and colors, Table, speech, list & markers, animations,
and PHP. NOS transitions, UI and pseudo-class.
(SSC/N0503), NOS Managing pseudo-element, absolute measurement, relative
(SSC/N0901) measurement, angles, time, frequency and colors by CSS.
Modifying selector types, outline, 3D / 2D transform, generated
content, line box, hyperlink, and positioning by CSS.
Practice using Java Script in an HTML Document, Hiding Java Script
from old Web Browsers.
Basic Syntax Used in Java Script Commands, Variables - Assigning
Values to Variables, Concatenating String Variables.
Installation of Apache Web Server Practice simple PHP programs.
Practicing on programming to test events.
Practicing the Writing to the browser, Getting input from forms,
Output buffering, Session handling, Regular expression, Common
math, Random numbers, File upload, File download, Environment
variables.
Practice on Creating and deleting a file, Reading and writing text files,
Working with directories in PHP, Checking for existence of file,
Determining file size, Opening a file for writing, reading, or appending,
Writing Data to the file Reading characters.
Working with Classes And Objects -Creating an object, Object
properties, Object methods, Object constructors and destructors,
Class constants Class inheritance, Abstract classes and methods,
Object serialization, Checking for class and method, existence,
Exceptions, Iterators.
18
29. Install and Configure Installation of MySQL.
MySQL. NOS Practice on MySQL syntac and creating database design.
(SSC/N0503), NOS Importing and exporting formats.
(SSC/N0901) Practice on Database repair and archival.
30. Create and publish web Create a Web page using HTML, CSS, VB Script and Java Script. By
pages in Local web installing and configuring IIS convert your windows PC into web server.
server. NOS Install any open source web server like Apache / Wamp. Publish / Host
(SSC/N0503), NOS website in the local web server.
(SSC/N0901)
31. Python: Basic coding Concepts on print() function, formatting, literals (integers, floats,
based summery test – I strings, Boolean values), arithmetic operators, operators and their
NOS (SSC/N0503), NOS bindings,
(SSC/N0901) naming and assigning variables
shortcut operators, comments, output vs. input, inputting data with
the input() function, converting strings into numbers, simple
interactive programs, string operators
asking questions and receiving answers, conditions and conditional
execution, the if statements, the, if-else statements, the elif clause,
loops (while, for, break, continue),
computer logic and its operators, logical values vs. single bits, bitwise
operators, dealing with single bits, creating and using lists, list
methods (methods vs. functions)
designing and writing functions, shadowing, positional arguments,
keyword arguments, mixed arguments, sorting parameter default
values, returning a result from a function
functions and scopes, global variables, interaction of parameters with
their arguments, recursion, tuples and dictionaries
32. Python: Intermediate using and importing modules, working with standard modules,
knowledge based functions from the math module, functions from the random, module,
summery test - II NOS functions from the platform module,
(SSC/N0503), NOS modules and packages, errors, failures, exceptions, characters and
(SSC/N0901) strings vs. computers, the nature of strings in Python, string methods,
strings in action, simple programs
the basic concepts of object programming, classes, a stack, properties,
methods (the inner life of classes and objects, reflection and
introspection, classes and methods in detail)
inheritance (finding properties and methods, building a hierarchy of
classes, inheritance vs. composition, single inheritance vs. multiple
inheritance), exceptions – advanced topics
creating and using exceptions, generators and closures, processing
files, working with real files (dealing with text files, working with
binary files, stream – reading and writing bytes
33. Designing Website using Create Web sites with hyperlinks and graphic images.
Dreamweaver Use page layout tools such as tables, frames, and layouts.
19
application and open Incorporate Dreamweaver with related software such as Macromedia
source software. NOS Fireworks and Flash.
(SSC/N0503), NOS Incorporate Dreamweaver with related PHP, VBScript, JavaScript,
(SSC/N0901) MySQL etc.
WYSIWYG web page editor - KompoZer, source code editor -
Notepad++, plugin for Firefox - Firebug, highly stable and feature rich
web development environment - Quanta Plus.
Work with graphics application - Krita, vector graphics editor –
Inkscape.
34. Configure and secure Demonstrate Video show on Information Security.
network against threat, Demonstrate Video show on Security Threats.
vulnerability and risk for Observe using Video show on Security Vulnerabilities.
information security. Demonstrate Video show on Risk Management
NOS (SSC/N0503), NOS
(SSC/N0901)
35. Create workbooks with Create workbooks with advanced functionalities in Excel.
advanced formulas, Create advanced charts & Pivot Tables.
macros, charts, pivot Create output files using specific Power tool.
tables and demonstrate
ability to use Power
tools. NOS (SSC/N0506) ,
NOS (SSC/N0501)
36. Cloud concepts and its Explain cloud concepts
services. NOS Use common cloud services such as Office 365, Google Drive, Dropbox.
(SSC/N8301)
37. Demonstrate basic Read & interpret the information on drawings and apply in executing
mathematical concept practical work.
and principles to Read &analyze the specification to ascertain the material requirement,
perform practical tools and assembly/maintenance parameters.
operations. Understand Encounter drawings with missing/unspecified key information and
and explain basic science make own calculations to fill in missing dimension/parameters to carry
in the field of study. out the work.
(NOS: SSC/N9410)
20
7. TRADE SYLLABUS
SYLLABUS FOR INFORMATION TECHNOLOGY SUPPORT EXECUTIVE TRADE
FIRST YEAR
Reference Professional Skills
Professional Knowledge
Duration Learning (Trade Practical)
(Trade Theory)
Outcome With Indicative Hours
Professional Perform all the 1. Practice of safety while lifting  Safety of personal
Skill 203 Hrs; functions with and shifting fragile and heavy equipment working and
Electrical and equipments. (2 hrs)  Safety while
Professional Electronic 2. Check earthing and identify lifting and shifting of fragile and
Knowledge Components the type of earthing. (2 hrs) heavy equipments.
44 Hrs. related to 3. Practice electrical safety while  Safety precautions.
Computer and connecting, switching-on and  Earthing,
Networking switching-off of heavy electrical need and importance of Earthing,
system outlet points. (2 hrs) Types of earthing, Electrical safety.
following 4. Practice first aid in case of  Electrical safety
safety physical injury. (2 hrs) precautions. First aid in case of
precautions. 5. Practice first aid in case of physical injury.
(Mapped NOS: electrical hazard. (2 hrs)  First aid in case
SSC/N0101, 6. Identify AC voltmeters/ Multi of Electrical hazard (04 hrs)
SSC/N0202) meters. (1 hr)
7. Identify DC voltmeters/ Multi  Electricity, Potential
meters. (1 hr) difference, AC &DC voltage,
Current, Waveform
8. Measure DC voltage of a given  Measuring (meter).
battery-pack. (2 hrs) Devices
9. Measure mains AC voltage. (1  Conductors, Insulators
hrs) and semiconductors, examples and
applications.
10. Identify different types of wires  Domestic electrical
used for interconnections (Sing wiring –requirements
lest and multi strand, twisted  Testing continuity of
pair) (2 hrs) wires. Skinning and tinning of wires
11. Test wires and cables. (2 hrs) and cable ends. (04 hrs)
12. Wiring harness. And Skin wire
ends and tinning. (3 hrs)
13. Terminate wire ends with lugs
and connectors. (2 hrs)
21
14. Crimping practice with RJ
connectors. (2 hrs)
15. Practice Domestic wiring using
different components of wiring.
(4 hrs)
16. Identify different types of  Resistors, types,
resistors. (2 hrs) specifications, applications,
17. Find value of resistors and its identification using colour code,
tolerance using colour code. (2 Resistors in series, parallel and
hrs) series parallel
18. Measure resistance-using multi  Ohms law and its
meter. (2 hrs) application.
19. Measure effective value of  KCL & KVL Solder joint.
resistors in series, parallel and  Soldering requirement
series-parallel. (2 hrs) &practice, Common soldering
20. Measure branch currents and defects.
node voltages of a series-parallel  De soldering –
circuit (Kirchoff's law). (2 hrs) Precautions & practice.
21. Solder single strand wires on to  Application of PCB's.
Lug board.(2 hrs) Types of PCBs, specifications. List
22. Solder single and multiple solder some Connectors used with PCB.(04
joints. (2 hrs) hrs)
23. Solder Resistors on to a lug
board. Solder Semiconductor
device on to a lug board. (2 hrs)
24. Solder a given circuit (consisting
of resistors and semiconductor
diodes on a lug board. (1 hr)
25. Solder resistor, a semiconductor
device and an IC on lug board.(1
hrs)
26. Practice de-soldering of above
soldered components. (1 hrs)
27. Capacitor – measuring the value,  Capacitor, types,
colour code. (3 hrs) specification, capacitors in series
28. Measure capacitance using LCR and parallel applications
meter.(3 hrs)  Magnetism. Faradays
Laws
29. Identify different types of  Inductance, Inductor-
inductors. (1 hrs) types, specifications, applications.
30. Measure inductance using LCR  Measurement of
meter. (2 hrs) inductance, Inductance in series and
parallel. Inductive reactance. Self &
mutual Inductance -properties,
22
applications
31. Test a step-up transformer and  Transformer, principle,
finding transformation ratio.(3 construction, types, rating and
hrs) applications.
32. Testing a step-down transformer  How to test a
and finding transformation given transformer. (04
ratio.(3 hrs) hrs)
33. Construct Electro- magnetic
effect using Electric Bell,
Solenoid. (4 hrs)
34. Identify different types of  Semiconductor device.
rectifiers and terminals. (3 hrs) Rectifier diodes, types,
35. Choose diode for a given specifications and applications
application and rating with  Half wave rectifier,
reference to Diode handbook. (3 construction, working, output
hrs) voltage, current rating and output
36. Testing a given diode. (1 hr) ripple. Efficiency, limitations,
applications.
 Full wave rectifier,
construction, working, output
voltage, current rating and output
ripple. Efficiency, limitations,
applications
37. Construct and test a Half wave  Bridge rectifier,
rectifier. (2 hrs) construction, working, output
voltage, current rating, output
ripple. Efficiency, limitations,
applications.
38. Construct and test a Full wave  LED's, types,
rectifier. (2 hrs) specification and applications. Using
39. Construct and test a Bridge LED as indicator lamps. (04 hrs)
rectifier. (2 hrs)
40. Test LED's. Use LED as output
indicator in DC power supplies.
(3 hrs)
41. Identify different types and  Principle of working of
packages of transistors. (3 hrs) a transistor. PNP and NPN
42. Identify transistors leads / transistors. Specification of
terminals. (3 hrs) transistors.
43. Testing of transistors. (4 hrs)  Identification of
44. Find a required transistor transistors, terminals. Referring to
referring to Transistor data book. Data book for selecting a transistor.
(4 hrs) Biasing of transistors -types,
advantages, and applications.
23
 Types of amplifiers,
working and applications. Cascaded
amplifiers, type and applications.
(04 hrs)
45. Testing amplification of different  Oscillators, types,
configurations using pre Harmonic-LC, RC, Crystal and
wired kits. (4 hrs) relaxation-UJT.
46. Test cascaded amplifiers using
pre wired kits. (4 hrs)
47. Familiarization and using CRO &
function generator. (8 hrs)
48. Test harmonic oscillators using  Pulse, pulse
pre wired circuits. (4 hrs) parameters, implications.
Pulse circuits, multi
vibrators, applications. (04 hrs)
49. Construct and test relaxation  DIAC, SCR, TRIAC-
oscillators using pre wired principle of working, specifications,
circuit. (4 hrs) circuits and application.
50. Measure parameter of Pulses  Differential amplifiers,
using oscilloscope. (4 hrs) OP-Amps, principle, characteristics,
51. Construct and test a Thyristor advantages, applications. List a few
based power supply. (3 hrs) commonly used op-amps, Amplifiers
52. Testing op-amp, testing and in integrated circuit forms.
analyzing results of an OP-Amp.
(3 hrs)
53. Wire and test a Multistage IC  IC oscillators -IC
amplifier. (2 hrs) 555Other types of linear IC's and
54. Construct and test a 3-pin applications.
Voltage regulator. (3 hrs)  Voltage regulator -
55. Construct and test an IC variable zener diode, principle, application,
output Voltage regulator. (3 hrs) limitations. Shunt and series
56. Trace circuit of PC SMPS. regulators,
Fault finding of SMPS used in PC.  applications,
(3 hrs) limitation.
57. Troubleshoot SMPS used in PC's.  IC voltage regulators-
(3 hrs) fixed / variable, specifications,
58. Trace circuit, Fault finding and testing. Multiple output regulators,
troubleshoot Power supplies package details of
used in PC I/O devices. (4 hrs) Some common IC regulator.
59. Test Dry cells. Identify of  Comparison of linear
different types and sizes of  And Switch mode
button cells. Test button cells. (2 power supplies.
hrs)  Working of SMPS.
60. Check the specific gravity of Types, specifications and
electrolyte. (2 hrs)
24
applications. Circuit tracing of SMPS.
 Fault finding and
Troubleshooting approach of SMPS
with emphasis on power supplies
used in PC's and its I/O
devices. (04 hrs)
 Primary and secondary
batteries. Dry cells,
 specification. Button
cells, types and applications -
testing.
 Secondary battery
types, specification, construction,
Routine maintenance, Electrolyte-
specific gravity, charging batteries.
61. Checking battery using discharge  Maintenance free
tester. Top-up secondary batteries. Use of batteries with UPS.
batteries. (3 hrs) Safety precautions. (04 hrs)
62. Connecting secondary batteries
in series/series parallel. (3 hrs)
63. Identify a dead/ defective  Comparing Analog and
battery in a chain of batteries. (3 Digital signal. Application of Digital
hrs) electronics.
64. Charge batteries. Connect  Number system,
batteries with UPS and test. (4  Binary, octal and
hrs) hexadecimal.
65. Construct circuits to convert  Boolean algebra,
Decimal to Binary and reverse. D'Morgans theorem. Simplification
Convert of Binary to octal and of logic circuit.
reverse. Convert of Binary to  Identification of
Hexadecimal and reverse. (3 hrs) Digital IC's, Types of packages,
66. Identify given IC's using digital IC applications. Basic digital gates and
handbook. (2 hrs) truth tables.
67. Verify the truth table of NOT, 1's & 2's compliment Flip-flop,
AND, OR, NAND and NOR gates. register & counter.
(4 hrs)  Making a logic circuit
68. Construct a logic circuit using for any custom requirement. (08
basic gates for a given output hrs)
logic. (3 hrs)
69. Construct a 1's compliment & 2’s
compliment circuit and verify. (4
hrs)
70. Construct and verify the truth
table of flip-flop. (4 hrs)
71. Construct and test a serial and
25
parallel shift register. (8 hrs)
72. Construct and test a 4-bit binary
counter. (8 hrs)
Professional Introduction to 73. Identify the Components of  Explain how personal
Skill 52 Hrs; Personal Personal Computer, Disassemble computer components work
Computer a PC. (12 Hrs.) together, Explain the Features
Professional Hardware, PC 74. Practice Assembling the and Functions of
Knowledge Assembly, Computer (12 Hrs.) components, Precautions before
15 Hrs Advanced 75. Check Electrical Power. Boot the disassembling a PC (3 Hrs.)
Computer Computer,  Build a computer (4
Hardware, Practice Advanced Computer Hrs.)
Preventive Functionality (12 Hrs.)  Explain how to verify
Maintenance 76. Practice Computer BIOS and UEFI settings, Explain
and Configuration, Protecting the electrical power, Explain computer
Troubleshooting. Environment (8 Hrs.) functionality (3 Hrs.)
(Mapped NOS: 77. Practice Preventive  Select components to
(SSC/N0101, Maintenance, Troubleshooting upgrade a computer to meet
SSC/N0202) Process (8 Hrs.) requirements, Explain the necessary
procedures to protect the
environment. (3Hrs.)
 Explain why preventive
maintenance must be performed on
personal computers, Troubleshoot
problems with PC and Peripheral
devices (2 Hrs.)
Professional Networking 78. Practice Network Components  Explain the components
Skill 36 Hrs; Concepts and Types, Networking and types of computer networks,
(Mapped NOS: Protocols, Standards, and Explain networking protocols,
Professional SSC/N0101, Services (8 Hrs.) standards and services (4 Hrs.)
Knowledge SSC/N0202) 79. Practice connecting Network  Explain the purpose of
11 Hrs Devices, Network Cables (8 Hrs.) devices on a network, Build a network
80. Practice configuring devices to cable (3 Hrs.)
Network Connection, Basic  Configure devices for
Troubleshooting process for wired and wireless networks,
Networks (20 Hrs.) Troubleshoot problems and solutions
related to networks (4 Hrs.)
Professional Laptops and 81. Practice characteristics of  Explain the features
Skill 44 Hrs; Other Mobile Laptops and Other Mobile and functions of laptops and other
Devices, Devices, Laptop Configuration, mobile devices, explain how to
Professional Printers, Laptop Hardware and configure laptop power settings and
Knowledge 8 Virtualization Component Installation and wireless settings, explain how to
Hrs. and Cloud Configuration (16 Hrs.) remove and install laptop
Computing 82. Practice on other mobile components (2 Hrs.)
Device’s Hardware, Network  Explain the purpose
(Mapped NOS:
26
SSC/N0506, Connectivity and Email, and characteristics of other mobile
SSC/N0501, Preventive Maintenance for devices, Explain how to configure
SSC/N0901), Laptops and Other Mobile network connectivity and email on
Devices., Basic Troubleshooting mobile devices, Use common
Process for Laptops and other preventive maintenance techniques
Mobile Devices (12 Hrs.) for Laptops and other Mobile
83. Practice on Common Printer Devices, Explain how to troubleshoot
Features, Printer Type Laptops and other Mobile Devices (2
Comparison, Installing and Hrs.)
Configuring Printers, Sharing  Explain the purpose
Printers, Maintaining and and characteristics of different types
Troubleshooting Printers (8 Hrs.) of printers, Compare Different Types
84. Practice on Virtualization, Cloud of Printers, Install a printer,
Computing (8 Hrs.) Configure Printer sharing, Explain
how to improve printer availability (2
Hrs.)
 Explain Cloud and
Virtualization, Compare and contrast
cloud computing concepts (2 Hrs.)
Professional Windows 85. Practice on Modern Operating  Explain operating
Skill 68 Hrs; Installation, Systems, Disk Management, system requirements, Create a
Windows Installation and Boot Sequence partition in Windows using the Disk
Professional Configuration (8 Hrs.) Management Utility, Install a
Knowledge Mobile, Linux, 86. Practice on Windows Desktop Windows Operating System (2 Hrs.)
14 Hrs and OSX and File Explorer, Configure  Configure the
Operating Windows using Control Panels, Windows Desktop and File Explorer,
Systems System Administration, Configuring Windows with Control
(Mapped NOS: Command- Line Tools (20 Hrs.) Panels, Use Windows tools and
SSC/N0506, 87. Practice utilities to manage Windows system,
SSC/N0501, on Windows Networking, Use of Microsoft Windows command
SSC/N0901), Common Preventive line tools (4 Hrs.)
Maintenance Techniques for  Configure a Windows
Operating Systems, Basic computer to work on a network, Use
Troubleshooting Process for common preventive maintenance on
Windows Operating System (20 a computer using Micorsoft Windows
Hrs.) tools, Explain how to troubleshoot
88. Practice on Mobile Operating Microsoft Windows operating system
Systems, Methods for Securing (4 Hrs.)
Mobile Devices, Linux and  Explain the purpose
macOS Operating Systems, Basic and characteristics of mobile
Troubleshooting Process for operating systems, Explain methods
Mobile, Linux, and macOS for securing mobile devices, Explain
Operating Systems (20 Hrs.) the purpose and characteristics of
macOS and Linux operating systems,
Explain how to troubleshoot other
27
operating systems (4Hrs.)
Professional Security and IT 89. Practice on Security Threats,  Explain Security
Skill 44 Hrs; Professional Security Procedures (12 Hrs.) Threats, Explain Security Procedures
(Mapped NOS: 90. Practice on Securing Windows (3 Hrs.)
Professional SSC/N0506, Workstations, Wireless Security,  Configure basic
Knowledge 9 SSC/N0501, Basic Troubleshooting Process security settings and policies for end
Hrs SSC/N0901), for Security (20 Hrs.) devices, Configure
wireless security, Explain the six
steps of the
troubleshooting process for security
(3Hrs.)
91. Practice on Communication Skills  Explain why good
and the IT Professional, communication skills are a critical
Operational Procedures (4 Hrs.) part of IT work, Explain how to
92. Practice on Ethical and Legal manage change and unplanned
Considerations, Call Center disruptions in a business
Technicians responsibilities (8 environment (1 Hrs.)
Hrs.)  Explain appropriate
behavior when faced with the legal
and ethical issues that arise in the IT
industry, Explain the call center
environment and technician
responsibilities (2 Hrs.)
Professional Perform the Microsoft WORD Microsoft WORD
Skill 90 Hrs; operations of 93. Open, resize and close MS Word.  Text editing software.
MS Office (1 hr)  Introduction to
Professional package (word, 94. Opening, editing and save/ "save MSOffice. Features and
Knowledge excel, power as" documents. (1 hr) application of Microsoft word.
16 Hrs point, outlook).
(Mapped NOS:
SSC/N0506,
SSC/N0501,
SSC/N0901),
95. Use all menu bar features. (2 hrs)  Concept of word
96. Use all Standard tool bar processing. Menu bar features.
features. (2 hrs) Standard toolbar features. Editing
97. Create Document, non- the text, use of different tools,
documents files. (2 hrs) formatting the text.
98. Create templates (2 hrs)  Creating, document,
99. Create tables. (1 hr) non-documents files. Creating
templates.
 Creating tables.
 Inserting pictures and
videos.
 Mail merge.
28
100. Insert pictures and videos. (2  Book marks.
hrs)  Bullets and
101. Mail merge documents. (1 hr) numbering.
102. Creating Bookmarks. (1 hr)  Hyperlinks. Creating
103. Add Bullets and numbering. brochures. Creating bookwork (04
(1 hr) hrs)
104. Create Hyperlinks. (2 hrs)
105. Create brochures. (3 hrs)
106. Create bookwork. (3 hrs)
Microsoft EXCEL Microsoft EXCEL
107. Work with Microsoft Excel for  Use of Microsoft Excel features for
creating worksheets with creating worksheets with
Graphs and Visuals. (20 hrs) mathematical formulae and graphs.
(04 hrs)
Microsoft POWERPOINT Microsoft POWERPOINT
108. Work with Microsoft Power  Use of Microsoft Power point features
point in for creating multimedia for creating multimedia presentations.
presentations. (16 hrs) (04 hrs)
109. Work with custom animation
and effects. (8 hrs)
Microsoft OUTLOOK Microsoft OUTLOOK
110. Customize quick e- mail,  Customizable quick e- mail,
calendar, and tasks. (3 hrs) calendar, and tasks.
111. Create a shortcut in the Outlook  How to create a short cut in the
Bar to any file, folder or Web Outlook Bar to any file, folder or
page. (3 hrs) Webpage.
112. Send and receive e-mail in  How to send and receive-mail in
HTML format. (2 hrs) HTML format.
113. Use ‘Find’ tool to quickly find  Find tool to quickly find messages,
messages, appointments or appointments or tasks using a Web-
tasks using a Web-style search style search to specify the desired
to specify the desired information.
information. (2 hrs)  Publish personal or team calendar
114. Set up rules and even filter out as a Web page using a
junk e-mail. (2 hrs) single command.
115. Publish personal or team  Create and store personal
calendar as a Web page using a distribution lists along with contacts
single command. (3 hrs) in your
116. Create and store personal Contacts folder.
distribution lists along with  Manage mass mailings with Mail
contacts in your Contacts folder. Merge for e-mail, fax or print
(3 hrs) distribution to select or all contacts
based on any set of contact fields
contacts based on any set of contact
29
fields.
117. Manage mass mailings with  How to use the Activities tab on a
Mail Merge for e-mail, fax or contact item to dynamically track and
print distribution to select or all view all activity related to a contact
contacts based on any set of such as e-mail, appointments and
contact fields. (4 hrs) tasks. (04 hrs)
Professional Create Graphic Adobe PageMaker  Page Maker features for creating
Skill 43 Hrs; design and work 118. Work with PageMaker. (4hrs) Pamphlets, broachers, reports,
with Adobe Page 119. Create Pamphlets. (4hrs) illustrative works and long book
Professional maker, Corel 120. Create brochures. (4hrs) works. (02 hrs)
Knowledge 4 draw. 121. Work with reports. (3hrs)
Hrs (Mapped NOS: 122. Create illustrative works. (4hrs)
SSC/N0201, 123. Create long book works. (4hrs)
SSC/N0501,
SSC/N0502,
SSC/N0503,
SSC/N0504)
Corel Draw Corel draw
124. Work with Corel draw. (8  Features of Corel
hrs) draw
125. Create artistic characters and  Explain artistic characters and shapes
shapes for use with page maker. for use with page maker. (02 hrs)
(12 hrs)
Professional Create email Internet Internet
Skill 38 Hrs; account, chat 126. Open web pages using URL and  Networking of Computers. LAN, MAN,
and browse domain name. (1 hr) WAN. Intranet. Interconnected
Professional through internet 127. Save web pages. (1 hr) computers.
Knowledge and Microsoft 128. Store web pages as favorites. (1  Intranet. Internet,
06 Hrs Outlook Express. hrs)  Websites, WWW, URL.
(Mapped NOS: 129. Use search engines to find sites  Internet protocols, HTTP, FTP,
SSC/N0506, offering free Email services. (1  Client end software - Browsers.
SSC/N0501, hrs)  Requirements for Internet access,
SSC/N0901), 130. Create Email account. (1 hr) browser, modem, ISP.
131. Send Email. (1 hr)  Getting internet count and
132. Copy received Email. settings.
Copy/Print received mail. (1 hr)  Types of browsers, basic principle,
133. Send Email with attachment. (1 features. Setting of browser features,
hr) security levels.
134. Open / Download attachments.  Getting connected to a website- site
(1 hrs) name & its URL, Domain name server.
Saving websites, favorites, printing
web pages / sites.
135. Set-up for Chat. (1 hr)  Meaning and use
136. Practice chatting. (1 hr)
30
137. Practice chatting with Video. (1 of Search engines. Searching tips.
hr) Webmail account, Email, providers-
138. Join Newsgroup. (2 hrs) free and paid. Creating free Email
139. Getting connected using FTP. (2 ID, sending and receiving Email.
hrs) Sending and receiving attachments
140. Downloading software. (2hrs) using Email.
141. Upgrading Browser versions. (2  Chatting over Web.
hrs) News groups.
142. Use Telnet to get connected to  Down loading of
remote software’s –FTP
143. computer. (2 hrs)  Getting connected to a distant
MS Outlook Express computer and Telnet. (03 hrs)
144. Using features of OUTLOOK
Express for sending and
receiving MS Outlook Express
Emails. (2 hrs)  Setting-up outlook express for
145. Setting multiple accounts in sending and receiving mails
outlook express to send/ using multiple ID's.
receive mails. (2 hrs) Features provided by Outlook
146. Maintaining Address book. (4 express. (03 hrs)
hrs)
Connecting to Internet
147. Installing modem in computer
and Installing Web Browsers. (4
hrs)
148. Setup internet connection
using ISP. (2 hrs)
149. Setup browser settings. (2
hrs)
Professional Design and HTML HTML
Skill 25 Hrs; develop web 150. Working with HTML tags. (1 hr)  Source code of Web pages,
pages using 151. Working with Fonts, colors. (1 meaning of HTML, its features
Professional HTML. (Mapped hr) and advantages.
Knowledge NOS: 152. Working with Hyper text Links.  Programming
07 Hrs SSC/N0506, (1 hr) using
SSC/N0501, 153. Develop Unordered Lists. (1 hr) HTML. Using Scripts for active web
SSC/N0901), 154. Develop Ordered Lists. (1 hr) pages.
155. Develop Definition Lists. (1 hr)  Use of Java
156. Practice with different types scripts. (Simple scripts only)
of Marquee effects. (1 hr)  Use of Java script for interactive
pages.(Simple scripts only)
 Picture formats,
animated files and its usage in web
pages.
 Web page design using Front end
31
design tool like bootstrap.
 Procedure for Hosting of web sites.
(07hrs)
157. Develop HTML Pages using
Tables. (1 hr)
158. Develop User registration
forms. (1 hr)
159. Develop Web pages using
Forms (2 pages, 3pages, Multi
pages). (1 hr)
160. Open pages in parent windows.
Use Embed tag to insert Media.
(1 hr)
161. Insert flash file
safe mode. (1 hr)
162. Auto plays Videos and Audio
files. (1 hr)
163. Play Audio and Video files from
specific time. (1 hr)
164. Hide controls on
web page. (1 hr)
165. Set different colors to different
Headings. Change paragraph
font size and color using styles.
(1 hr)
166. Print "Hello World" on web
page using Jscript. (1 hr)
167. Validate Password given by the
user. (1 hr)
168. Validate User input
date. (2 hrs)
169. Validate E-Mail Address. (2 hrs)
170. Register free website and
upload pages. (2 hrs)
171. Setting up the work area.
(1 hr)
Professional Create Graphic Adobe Photoshop Adobe Photoshop
Skill 40 Hrs; design and work  Different
Professional with Adobe 172. Practice use of Photoshop composition of colors. The colors of
Knowledge 8 Photoshop. tools. (2hrs) the visual spectrum. Evidence of
Hrs (Mapped NOS: 173. Practice uses of palettes. Draw color theory implementation from
SSC/N0201, & edit with the pencil tools. existing graphics
SSC/N0501, (2hrs) found in print media.
SSC/N0502, 174. Smoothen the path with  Picture
SSC/N0503, smooth tool. Draw with the formats, Color use and
32
SSC/N0504) Paint tool. (2hrs) implementation on the web.
175. Draw curve segments. Use  Introduction
reshape tool. (2hrs) to some of the most common
176. Draw & edit brushed paths. graphics and image file formats, and
Practice managing brushes. its restrictions to particular
(2hrs) Hardware / operating system
177. Create brushes. Create a platforms.
pattern brush. Practice using  Image
the brush libraries. (3hrs) formats and incorporation of
compression technique for large
storage size of Image files.
 Creating
Vector Graphics. Using tools for
publishing artwork on the Web & in
print
 Exploring
new creative options and producing
high quality images for print & web.
178. Use rulers, guides & grids. (3hrs)  Creating
179. Practice use of selection tools. exceptional imagery with easier
(2hrs) access to file.
180. Practice moving, copying and  Streamlined
deleting web
objects. (2hrs) design.
181. Practice grouping  Photo re-touching,
& ungrouping objects. (2hrs) Colorful image collages, (08hrs)
182. Practice transforming selected
objects. (2hrs)
183. Practice distorting with free
transform tool. (2hrs)
184. Practice Punking &
Bloating. Create blends. (2hrs)
185. Practice using the pathfinder
palette. (2hrs)
186. Practice working with clipping
masks. (2hrs)
187. Practice changing vector
Graphics into Bitmap images. (4
hrs)
188. Practice linking objects to URLS
for Internet packages. (4 hrs)
Professional Create and MULTIMEDIA -Audio MULTIMEDIA -Audio
Skill 64 Hrs; record various 189. Practice sound Recording in  Sound recording
formats of different channels - Mono- basics, various formats of sound
Professional multimedia stereo. (4 hrs) files,
33
Knowledge audio and video 190. Practice sound editing and  Converting
12 Hrs files using digital giving special effects. Use analog audio to digital audio.
audio and video various formats of sound files.  Digital audio editors
editor tools. (4 hrs) that include powerful audio
(Mapped NOS: 191. Carryout conversion of analog processing tools, effects for
SSC/N0201, audio to digital audio. (4 hrs) Recording and manipulating audio.
SSC/N0501, 192. Practice Frequency  Edit files Non-
SSC/N0502, management. (4 hrs) destructively down to the sample
SSC/N0503, 193. Practice distorting recorded level with extreme speed and
SSC/N0504) audio using Effects. (4 hrs) accuracy. (04 hrs)
Multimedia -Video Multimedia -Video
194. Get acquainted with the  Introduction to
arrangement of different Tool the concept of 3D.
Bars, Panels, Tools and View Orthographic and Perspective
Ports. (4 hrs) views.
195. Draw and visualize simple  Creating basic objects in 3D.
objects in terms of Top View,  Introduction to
Front View and Side View. command panel.
Create simple objects. (4 hrs)  Working with
196. Practice Moving, Rotating and "Properties" of 3D objects.
Scaling objects. (4 hrs) Editing 3D objects using modifiers.
197. Practice changing dimensions of  Elements of View Port controller.
objects using modifiers. (4hrs)  Creating objects with
198. Create different objects, using Standard Primitives and Extended
Standard Primitives and Primitives.
Extended Primitives. (6 hrs)
 Creating objects
199. Make shapes renderable and
using "Shapes" panel.
create splines, Practice
Re- shaping of objects using
manipulation of the shape of the
 Compound Objects
model using Compound Objects.
like Boolean, Terrain and Loft.
(6 hrs)
Creating symmetrical objects using
200. Practice application of Lathe
Lathe option.
Option for creating symmetrical
 Simple Animation of
objects. (4 hrs)
basic objects. Introduction to
201. Apply animation to the models
Particle Systems.
created so far. (6 hrs)
 Low Polygon
202. Practice modelling of real-world
Modelling. (8 hrs)
objects through LPM using
Editable Mesh and Editable
Poly. Convert a model to an
editable mesh and working with
Extrude and bevel options. (6
hrs)
Professional Create 203. Opening an existing and  Database concepts - data, object and
Skill 93 Hrs; customized creating a new database with properties: Definition.
34
database files MS-  Elements of database
Professional using Microsoft ACCESS. (12 hrs) in Access: table, form, query, report.
Knowledge Access and 204. Identifying the objects  Creating tables in Datasheet and
22 Hrs Visual Basic. supported in MS- ACCESS (8 hrs) design view, setting field properties.
(Mapped NOS: 205. Creating table in Data sheet and  Editing data in table (10 hrs)
SSC/N0201 , design view. (4 hrs)  Developing customized form for
SSC/N0501, 206. Enter data and edit data. (4 hrs) data entry and editing.
SSC/N0502, 207. Data validation and verification  Data validation and verification.
SSC/N0503, in Access. (8 hrs)  Developing and generate queries.
SSC/N0504) 208. Develop customized form for  Developing and generating reports.
data entry. (08 hrs)
209. Develop queries. (04hrs)
210. Generate reports for required
output. (04 hrs)
211. Generate customized reports.
(08 hrs)
212. Setting relationship between  Relational
tables. (04 hrs) Database systems. Its advantages
213. Setting relationship between and applications Using Multiple
tables and queries or both. (04 tables, data entry, and generating
hrs) reports (06 hrs)
214. Practice use of Visual basic with  Concept of Front end for database.
MS Access as front end. (12 hrs)
215. Create a simple  Software’s used
application using Access and VB as Front-end.
for a given specification. (08  Use of Visual basic as front end with
hrs) access.
216. Import / Export data to / from  Development cycle.
Ms-Access. (1 hr).  Steps for developing simple
217. Database back up and retrieval software using Access and VB for a
in Access. (04 hrs) given application.
 Database back up and retrieval. (06
hrs)
Engineering Drawing : 40 Hrs.

Professional Read and apply Engineering. Drawings
Knowledge engineering Introduction to Engineering Drawing and Drawing Instruments
ED 40 Hrs. drawing for • Conventions
different • Sizes and layout of drawing sheets
application in the
• Title Block, its position and content
field of work.
• Drawing Instrument
(SSC/N9411)
Free hand drawing of –
• Geometrical figures and blocks with dimension
• Transferring measurement from the given object to the free hand sketches.
35
• Free hand drawing of hand tools.
Symbolic representation –
• Different symbols used in the related trades
Reading of Network system Diagram& Hardware component
Workshop Calculation Science: 24 Hrs.
Professional Demonstrate Workshop Calculation Science -
Knowledge basic Unit, Fractions
WCS 24 Hrs mathematical Classification of unit system
concept and Fundamental and Derived units F.P.S, C.G.S, M.K.S and SI units
principles to Measurement units and conversion
perform Factors, HCF, LCM and problems
practical Fractions - Addition, substraction, multiplication & division
operations. Decimal fractions - Addition, subtraction, multilipication & division
Understand and Solving problems by using calculator
explain basic Square root, Ratio and Proportions, Percentage
science in the Square and suare root
field of study. Simple problems using calculator
(SSC/N9410) Applications of pythagoras theorem and related problems
Ratio and proportion
Ratio and proportion - Direct and indirect proportions
Percentage
Precentage - Changing percentage to decimal and fraction
Basic Electricity
Introduction and uses of electricity, molecule, atom, how electricity is produced,
electric current AC,DC their comparison, voltage, resistance and their units
Conductor, insulator, types of connections - series and parallel
Ohm's law, relation between V.I.R & related problems
Electrical power, energy and their units, calculation with assignments
Trigonometry
Measurement of angles
Trigonometrical ratios
Trigonometrical tables
Industrial Visit/ Project Work
Broad Areas:
a) Graphics designing project using Adobe PageMaker and Corel Draw.
b) Image editing project using Adobe Photoshop.
c) Create a simple web site using HTML of at least 5 web pages which will include Images, tables, charts,
lists and hyperlink on any topic like Student Information System, Book Store, and organizations etc.
d) Create a customized database using MS Access for an organization.
36
SYLLABUS FOR INFORMATION TECHNOLOGY SUPPORT EXECUTIVE TRADE
SECOND YEAR
Professional Skills
Reference Learning Professional Knowledge (Trade
Duration (Trade Practical)
Outcome Theory)
with Indicative hrs.
Professional Network 218. Identify network devices and  Networks
Skill 36 Hrs; Connectivity and their usages. Check network Affect Our Lives, Network
Communications representations and usages Components, Network
Professional (Mapped in the network topologies. Representations and
Knowledge NOS:SSC/N0922, (4 hrs.) Topologies, Common Types
12 Hrs SSC/N0202, 219. Check LANs and WANs of Networks.
SSC/N0901), interconnection to the  Internet
internet, Identify the four Connections, Reliable
basic requirements of a Networks, Network Trends,
reliable network, Setup a Network Security.
LAN with Internet  IOS
connectivity, Identify some Access, IOS Navigation, The
basic security threats and Command Structure, Basic
solutions for all networks (4 Device Configuration.
hrs.)  Save Configurations, Ports
220. Practice an IOS device for and Addresses, Configure IP
configuration and to Addressing, Verify
navigate, Test the command Connectivity.
structure of IOS software,  The Rules, Protocols,
Configure a IOS Device using Protocol Suites, Standards
CLI (8 hrs.) Organizations.
221. Use IOS commands to save  Reference
the running configuration, Models, Data Encapsulation,
Setup devices to Data Access (12 hrs.)
communicate across
network media, configure a
host device with an IP
address, Verify connectivity
between two end devices
(4 hrs.)
222. Setup the types of rules that
are necessary to successfully
37
communicate, identify
protocols that are necessary
in network communication,
Setup protocols and check
whether adhering to a
protocol suite or not, Check
the role of standards
organizations in establishing
protocols for network
interoperability. (8 hrs.)
223. Use of TCP/IP model and the
OSI model to facilitate
standardization in the
communication process,
configure a network so that
data encapsulation allows
data to be transported
across the network, Test
whether local hosts able to
access local resources on a
network or not. (8 hrs.)
Professional Ethernet Concepts 224. Identify the purpose and  Purpose of the Physical
Skill 36 Hrs; (Mapped NOS: functions of the physical Layer, Physical Layer
SSC/N0922, layer in the network. Identify Characteristics, Copper
Professional SSC/N0202, the basic characteristics of Cabling.
Knowledge SSC/N0901), copper cabling (4 hrs.)  UTP Cabling, Fiber- Optic and
15 Hrs 225. Identify UTP cable used in co-axial cabling, Wireless
Ethernet networks, prepare Media.
UTP cable for ethernet  Binary Number System,
network. Identify fiber- optic Hexadecimal Number System.
and co-axial cable, connect  Purpose of the Data Link
devices using wired and Layer,
wireless media (8 hrs.)  Topologies, Data Link Frame.
226. Practice Conversion of  Ethernet Frame, Ethernet
numbers from decimal to MAC Address, The MAC
binary systems and vice Address Table, Switch Speeds
versa, Convert numbers and Forwarding Methods
from decimal to hexadecimal (15 hrs.)
systems and vice versa. (8
hrs.)
227. Check the function of the
data link layer in preparing
communication for
transmission on specific
media, Check the
38
characteristics of media
access control methods on
WAN and LAN topologies,
check the characteristics and
functions of the data link
frame (8 hrs.)
228. Check the relationship
between Ethernet sublayers
and the frame fields. Identify
Ethernet MAC address,
Check the procedure to
create MAC address table of
a switch and forwarding of
frames by a switch, Use
switch forwarding methods
and port settings available
on Layer 2 switch ports (8
hrs.)
Professional Communicating 229. Practice on IP protocols for  Network Layer Characteristics,
Skill 24 Hrs; Between Networks reliable communications in IPv4 Packet, IPv6 Packet, How
(Mapped NOS: network layer. Check the a Host Routes, Router Routing
Professional SSC/N0922, role of the major header Tables.
Knowledge SSC/N0202, fields in the IPv4 packet and  MAC and IP, ARP, Neighbor
12 Hrs SSC/N0901), IPv6 packet, check how Discovery.
network devices use routing  How to Configure Initial
tables to direct packets to Router Settings, how to
a destination network, check configure interfaces, how to
the function of fields in the configure the Default Gateway
routing table of a router (8 (12 hrs.)
hrs.)
230. Observe and Compare the
roles of the MAC address,
the IP address and ARP,
Check the operation of IPv6
neighbor discovery (8 hrs.)
231. Configure initial settings on a
Cisco IOS router, configure
two active interfaces on a
Cisco IOS router, configure
devices to use the default
gateway (8 hrs.)
Professional IP Addressing 232. Configure an IPv4 address  IPv4 Address Structure, IPv4
Skill 40 Hrs; (Mapped NOS: including the network Unicast, Broadcast, and
SSC/N0922, portion, the host portion, Multicast, Types of IPv4
Professional SSC/N0202, and the subnet mask, Addresses, Network
39
Knowledge SSC/N0901) Practice the characteristics Segmentation, Subnet an IPv4
14 Hrs and uses of the unicast, Network.
broadcast and multicast IPv4  Subnet a /16 and /8 Prefix,
addresses, Practice with Subnet to Meet
public, private, and reserved Requirements, Variable
IPv4 addresses, configure a Length
network by subnetting,  Subnet Masking, Structured
Calculate and configure IPv4 Design.
subnets for a /24 prefix (8  IPv4 Issues, IPv6 Addressing,
hrs.) IPv6 Address Types, GUA and
233. Calculate and configure IPv4 LLA Static Configuration
subnets for a /16 and /8
prefix, given a set of
requirements for subnetting,
implement an IPv4
addressing scheme,
configure and setup a
flexible addressing scheme
using variable length subnet
masking (VLSM), (8 hrs.)
234. Configure IPv6 Addresses,
configure different types of
IPv6 network addresses,
configure static global
unicast and link- local IPv6
network addresses (8 hrs.)
235. Configure global unicast  Dynamic Addressing for IPv6
addresses dynamically, GUAs, Dynamic Addressing for
configurelink-local addresses IPv6 LLAs, IPv6 Multicast
dynamically, Identify IPv6 Addresses, Subnet an IPv6
addresses, implement a Network.
subnetted IPv6 addressing  ICMP Messages, Ping and
scheme. (8 hrs.) Traceroute Testing (14 hrs.)
236. Configure ICMP to test
network connectivity, Use
ping and traceroute utilities
to test network connectivity
(8 hrs.)
Professional Network Application 237. Configure to manage the  Transportation of Data,
Skill 24 Hrs Communications transportation of data in TCP Overview, UDP
(Mapped NOS: end-to-end communication Overview, Port Numbers.
Professional SSC/N0922, in the transport layer. Check  TCP Communication
Knowledge 8 SSC/N0202, characteristics of the TCP Process, Reliability and
Hrs. SSC/N0901) and UDP, Configure TCP and Flow Control, UDP
UDP port numbers (8 hrs.) communication.
40
238. Configure TCP session  Application, Presentation,
establishment and and Session, Peer-to-
termination processes to Peer, Web and Email
facilitate reliable Protocols, IP Addressing
communication, check how Services, File Sharing
TCP protocol data units are Services (8 hrs.)
transmitted and
acknowledged
to guarantee delivery,
Setup UDP client processes
to establish communication
with a server (8 hrs.)
239. Check how the functions of
the application layer, session
layer, and presentation layer
work together to provide
network services to end user
applications, Check how end
user applications operate in
a peer-to- peer network,
Configure and check how
web and email protocols
operate, configure and
check how DNS and DHCP
operate, Configure and
check how file transfer
protocols operate (8 hrs.)
Professional Building and 240. Configure basic security  Security Threats and
Skill 20 Hrs Securing a Small measures necessary on Vulnerabilities, Network
Network network devices, identify Attacks,
Professional (Mapped NOS: security vulnerabilities, Network Attack
Knowledge 5 SSC/N0922, Identify general mitigation Mitigation, Device
Hrs SSC/N0202, techniques, configure Security.
SSC/N0901) network devices with device  Devices in a Small
hardening features to Network, Small
mitigate security threats Network Applications and
(8 hrs.) Protocols, Scale to Larger
241. Identify the devices used in Networks, Verify
a small network, Identify the Connectivity.
protocols and applications  Host and IOS
used in a small network, Commands,
Setup a larger network with Troubleshooting
the small networks. Use the Methodologies,
output of the ping and Troubleshooting
tracert commands to verify Scenarios (5 hrs.)
41
connectivity and establish
relative network
performance (4 hrs.)
242. Use host and IOS commands
to acquire information about
the devices in a network, use
common network
troubleshooting
methodologies,
Troubleshoot issues with
devices in the network (8
hrs.)
Professional Install and configure Server Installation, Configuration Server Installation,
Skill 40 Hrs Windows Server. & Backup Configuration & Backup
(Mapped NOS: 243. Identify Server Hardware. (4  Server concepts,
Professional SSC/N0922, hrs) Server Hardware, Installation
Knowledge SSC/N0202, 244. Install and configure steps, configuration of
14 Hrs SSC/N0901) Windows Server. (4 hrs) server. Concept of Active
245. Install and Configure Directory. ADS
Active Directory. (4 hrs)  Overview, ADS Database, Active
246. Implementing AD Services. Directory Namespace, Logical
(4 hrs) & Physical Elements of AD.
247. Configuration of  Introduction to Web Server
broadband modem and  Introduction to
sharing internet Messaging Services
connection. (4 hrs)  Concept of Backup and
248. Configure a server as web Recovery of Server.(14 hrs)
server. (8 hrs)
249. Configuring Mailbox Servers.
(4 hrs)
250. Implementing
251. Backup and Recovery. (8 hrs)
Professional Install and configure Linux Server installation and Linux Server installation and
Skill 19 Hrs and Linux server. configuration configuration
(Mapped NOS: 252. Install Linux Server. (3 hrs)  Configuration Plan
Professional SSC/N0922, 253. Create new user and  Public and data
Knowledge SSC/N0202, group. (2 hrs) directory
05 Hrs SSC/N0901) 254. Create public and data  Host file
directory. (2 hrs)  SWAT
255. Create an lmlhosts file. (2  Password Authentication
hrs) Telnet (5hrs)
256. Check host file. (2 hrs)
257. Secure and run SWAT.
(2 hrs)
258. 257. Filter ports. (2 hrs)
42
Practice Telnet installation and
configuration. (4 hrs)
Professional Perform Network Network Security Network Security
Skill 20 Hrs; Configuration, 259. Practice on firewall  Modern Network Security
troubleshooting and technologies to secure the Threats and the basics of
Professional Network Security. network perimeter. (4 hrs) securing a network.
Knowledge (Mapped NOS: 260. Practice LAN security  Secure Administrative
05 Hrs SSC/N0201, considerations and Access, LAN security
SSC/N0501, implement endpoint and considerations.
SSC/N0502, Layer 2 security features. (8
SSC/N0503, hrs)
SSC/N0504 261. Configuration Wi-Fi to  Network Security
implement security Devices.
considerations. (8 hrs)  Cryptography. Wi-Fi
security considerations.(09hrs)
Professional Image editing and Raster & Vector Graphics Raster & Vector Graphics
Skill 82 Hrs graphic design using 262. Use fundamental techniques  Traditional Design
Adobe Illustrator of drawing in pencil, concepts
Professional and Flash. charcoal and ink. Emphasis is  Traditional and digital
Knowledge (Mapped NOS: on realistic representation applications of color, concept
24 Hrs SSC/N0201, and visual observation. (2 and composition.
SSC/N0501, hrs)  M
SSC/N0502, 263. Use advanced drawing giving aking Selections
SSC/N0503, emphasis on design and  Understanding Appearances
SSC/N0504) composition and  Working with Groups and
experimental techniques in Layers
different media: creating  Advanced Drawing and Path
area text, applying basic Editing
character settings,  Working with Color
paragraph settings, creating  Object Transformation and
text threads, creating text on Positioning
a path, converting text to  Use of Brushes
outlines. (2 hrs)
 Use of Masks
264. Using the basic selection
 Use of Symbols
tools, magic Wand and the
Lasso tool, selecting objects
by attribute, saving and
reusing selections. (2 hrs)
265. Practice Appearances –
Targeting objects attributes:
adding multiple attributes,
applying live effects,
expanding appearances,
creating graphic styles. (2
hrs)
43
266. Modifying graphic styles:
appearance palette settings,
copying appearance. (2 hrs)
267. Working with Groups and
Layers: defining and editing
groups, working with Layers,
Layers and object hierarchy,
creating template layers,
object, group, and layer
attributes. (2 hrs)
268. Advanced Drawing and
Editing Path: creating Live
Paint groups, detecting gaps
in Live Paint groups, path
editing with Live Paint, using
Offset Path, dividing an
object into a grid, cleaning
up errant paths. (4 hrs)
269. Working with Color: defining
swatches, creating swatch
groups and libraries, working
with gradients, patterns,
using the Color Guide,
experimenting with color,
finding colors with kuler,
modifying color in artwork.
(2 hrs)
270. Transformation and
Positioning: Rotating and
scaling objects, reflecting
and skewing objects, using
the free Transform panel,
Aligning objects. (2 hrs)
271. Distributing objects-Using
Brushes: Creating a
calligraphic brush, creating a
scatter brush, creating an art
brush, creating a pattern
brush. (2 hrs)
272. Working with Masks:
Understanding clipping
masks, using layer clipping
masks, creating opacity
masks. (2 hrs)
273. Using Symbols: Defining and  Application of Filters and
44
editing symbols, using the Live Effects
symbolism toolset. (2 hrs)  Advanced Text Editing
274. Applying Filters and Live  Designing for the Web
Effects: Minding your  Creation of Blends
resolution settings, Mapping  Working with Images
artwork to 3Dobjects, using  Performing Specialized
the Transform effect. (2 hrs) Tasks Saving and printing
275. Using the pathfinder effects:
Using the Stylize effect,
Scribble effect, Warp effect.
(2 hrs)
276. Advanced Text Editing:
taking advantage of Open
type fonts, using the Glyphs
panel, wrapping text around
objects, checking spelling,
using the change cash
function, Setting tabs and
leaders, managing fonts,
dealing with legacy text. (2
hrs)
277. Web Designing using pixel
preview, specifying web
slicing, Optimizing web
graphics, creating simple
animations. (2 hrs)
278. Creating a basic Blends,
using a blend to create an
airbrush Effect, using a blend
to create an animation,
using a blend to evenly
distribute. (2 hrs)
279. Working with Images:  Working with Other
Placing images, using the programs (12 hrs)
Links panel, The Edit Original
workflow, Live Trace,
Rasterizing artwork, Object
mosaic creating graphs,
creating a lens flare, using
gradient Mesh, Envelope
Warps, Liquefy distortion
tools, saving your Graphics
Editing Tool Document,
Printing your Graphics
Editing Tool Document,
45
Using the Crop Area tools,
setting up page tiling. (4 hrs)
280. Adding XMP metadata
Exporting programs:
Exporting files for use in
QuarkXPress, In Design,
Word / excel / PowerPoint,
image Editing Tool,
Authoring Tool, Special
effects Tool, Effects (Ps-
Ai), Preferences. (2 hrs) Introduction to Flash
Introduction to Flash  About Flash and General
281. Practice on Tool Features, over view - Stage and
User interface, Image Editing Work area of Flash, using
Tool and Graphics, Editing guides, grid & rulers
Tool integration, Authoring
Tool Video Technology, UI
components. (4 hrs)
282. Practice on Creating and  Using frames and key
Importing Graphics Assets, frames, working with
Working with different time line.
graphic. (4 hrs)  Using layers - to create a
283. Practice on formats - layer, to create a layer
Importing bitmap graphics, folder, to show or hide a
working with layers and layer or folder, to view
layer folder. (4 hrs) the contents of the layer
284. Use the drawing tools, as outlines, to change the
Using object and merge layer height in the
drawing, Working with the timeline, to change the
colour panels, Creating and order of the layers or
using Graphic symbols, folders. Using Guide
using the Library panel. (8 layers.
hrs)  Drawing in Flash - to raw
285. Practice on Text Effectively- with a pencil tool, to
Text tool, Adding and paint with a brush tool, to
formatting static text, draw with pen tool.
Changing font rendering  Using colours in Flash, to
methods, Adding input text use a gradient fill.
fields, Embedding fonts in Importing Artwork, Video
input text fields, Using for and Audio. Different file
best practices. (4 hrs) formats in Video & Audio.
286. Practice on Creation of Flash Compatible
Animations - Working with Audio & Video file
the timeline, using key formats (12 hrs)
frames, blanks key frames
46
and frames, creating motion
tweens, Creating shape
tweens, creating transition
effects, using animation best
practices. (8 hrs)
287. Practice on Basic Action
Script - Using Script Assist,
Adding actions to a frame,
Creating and using Button
symbols. (8 hrs)
Professional Editing Video and Video Editing: Tools to be Used Introduction to Adobe
Skill 40 Hrs; Audio using Adobe Adobe Premier Premier Project
Premier. 288. Practice to change Project  Creating a Sequence
Professional (Mapped NOS: settings, Preference settings,
Knowledge SSC/N0201, Asset Management,
12 Hrs SSC/N0501, Sequences & Clips, Offline
SSC/N0502, On-line Clips. (4hrs)  Editing in the Timeline
SSC/N0503, 289. Managing Clips: The 
SSC/N0504) Project panel, Views, The
preview area, Organizing
clips and bins, Duplicating
and copying clips, Renaming
clips, Finding clips (search
function), Interpreting
Footage, Unlinking and Re-
linking Media, The Project
Manager. (4hrs)
290. Creating a Sequence Editing
Methods, In And Out Points,  Refining the sequence
Sub Clips, Source and Target
Tracks, Overlay And Insert
Edits, Adding Clips By
Dragging, 3 And 4 Point  Transitions
Edits, Lift And Extract,
Storyboard Editing, Multiple
And Nested Sequences.
(4hrs)
291. Editing in the Timeline:
The Time Ruler, Adding,
Deleting and Renaming
 Audio
Tracks, Markers, Selecting,
Splitting Clips, Speed,
Duration and Reverse,
Multicam Editing,
Synchronizing Clips, Replace
47
Clips. (4hrs)
292. Refining the sequence:
Snapping, Trimming
Methods, Trimming Clips,
Ripple, Roll, Slip and Slide
Edits, the Trim Panel, Split
Edits (L and J Cuts). (4hrs)  Tiles
293. Practice with Transitions:
The Effects Panel,
Understanding Transitions,
Applying A Transitions,
Editing A Transitions. (4hrs)
294. Working with Audio: The
audio mixer, recording with  Effects
the audio mixer, fading
panning and balancing  Output(12hrs)
Effects, Corrective measures
and Routing tracks. (4hrs)
295. Practice with Titles: Creating
a title Text paths, Roll and
crawl titles, Text
configuration. (4hrs)
296. Working with Effects: Effect
Types, Effect Properties, The
Effects Control Panel, Key
framing, Motion Effects,
Opacity and Volume,
Lighting Effects, Time warp
(pixel motion Blending),
Special effect Tool and
Premiere. (4hrs)
297. Making Output: Creating
DVDs, Blu-Ray, SWF, MP4
and FLV Files, Media
Encoder for DVD Makers
using Clip Notes. (4hrs)
Professional Creation of Graphics Applying Adobe After Effects Introduction to Adobe After
Skill 84 Hrs; Animation using 298. Practice on User interface. Effects
Adobe After Effects (2 hrs)  Spe
Professional and 3Ds Max. 299. Creating and using cial effect Techniques
Knowledge (Mapped NOS: compositions. (2 hrs)  Intr
30 Hrs SSC/N0201, 300. Practice on Key framing and oduction to User interface
SSC/N0501, using time line. (2 hrs)  Concepts of
SSC/N0502, 301. Practice on Looping compositions, Key framing,
SSC/N0503, animation. (2 hrs) Looping animation, motion
48
SSC/N0504) 302. Practice on Editing motion path
path. (2 hrs)  Intr
303. Create the arrivals Bound oduction to Bound Effects,
Effects. (2 hrs) Authoring Tool & Special
304. Simulation between effects Tool, filter effects and
Authoring Tool & Special mask to compo ents
effects Tool. (2 hrs)  3DA
305. Apply filter effects and mask mation transformation use of
to components. (2 hrs) common loop sound, simple
306. Practice on Animate 3D scripting in special effect Tool
transformations. (4 hrs)  Rot
307. Include a common loop oscoping, Chroma, 2D & 3D
sound. (4 hrs) tracing, Green/Blue screen
308. Practice on simple scripting technique / shooting. Colour
in special effect Tool. (4 hrs) Correction (15 hrs)
309. Practice on Rotoscoping,
Chroma, 2D & 3D tracing,
Green / Blue screen
technique / shooting. Colour
Correction. (8 hrs)
Working with 3Ds MAX Introduction to 3Ds Max
310. Practice on creating projects  Fundamentals & concepts
and Scenes. (4 hrs) of Animation
311. Practice on Transform tool  3D Animation Techniques
basics, Pivot points,
Grouping and parenting,
modelling with primitives. (4
hrs)
312. Practice on User Interface -
Setting up project,  User Interface
Views/panels, Hotbox,
Viewing Geometry, Channel  Modelling
Box, Layer Box, Attributes
Editor, And QWERTY
Navigation. (4 hrs)
313. Working with the camera,  Lighting /Rending
over view of MEL, Outliner/
Hyper graph, Grouping  Character Setup &
/parenting Shelf Marking Animation
Menus. (4 hrs)
314. Practice on Modelling –
Curve Tools / snapping,  Dynamics (15 hrs.)
Revolving, History,
Duplicating, Working with
NURBS, Detaching surfaces,
49
Grouping / Duplicating. (8
hrs)
315. Working with polygons, Sub-
divisional surfaces, Split
polygon Tool, Lofting,
Extruding. (4 hrs)
316. Practice on MODELLING,
POLYGON TOOLS, with
PROXY, NORMALS, Lighting /
Rendering. (4 hrs)
317. Practice on Hyper shade,
Materials, Apply Materials,
Making Shader Networks,
Combining Ramps, Layered
Textures, Intro to lights,
Making Bump Maps. (8 hrs)
318. Working with Shadows, UV
Mapping, Specular Maps,
Paints FX, Render View,
Camera Settings, Render
Globals, TOON SHADER. (8
hrs.)
Professional Designing Webpage 319. CSS – Practice on configuring What is CSS (Cascading Style Sheet)
Skill 44 Hrs; in HTML embedding backgrounds, border, box and its uses? Advantages of using
CSS, JavaScript. model, font, text, column CSS, Syntax and example of CSS.
Professional (Mapped NOS: and colors. (4 hrs) Types of CSS, How to specify CSS?
Knowledge SSC/N0503, 320. Practice on configuring CSS comments, fonts, font-family,
12 Hrs SSC/N0901) Table, speech, list & text, background and borders.
markers, animations, How to use Table, list, markers,
transitions, UI and pseudo- animations, transitions, UI and
class. (4 hrs) pseudo-class.
321. Practice on pseudo-element, How to use pseudo-element,
absolute measurement, absolute measurement, relative
relative measurement, measurement, angles, time,
angles, time, frequency and frequency and colors.
colors. (4 hrs) Explain selector types, outline, 3D /
322. Practice on selector types, 2D transform, generated content,
outline, 3D / 2D transform, line box, hyperlink and positioning.
generated content, line box, Limitations of CSS. (4 Hrs.)
hyperlink, and positioning. (4
hrs)
JAVA Script– JAVA Script-
323. Practice using Java Script in  Introduction
an HTML Document, Hiding to Java Script, Where does
Java Script from old Web Java Script Fit in? Comparing
50
Browsers. (2 hrs) Java Script to VBScript,
324. Basic Syntax Used in Java  Comparing Java Script to Java,
Script Commands, Variables The Purpose of Java Script,
- Assigning Values to Prerequisites, Using Java
Variables, Concatenating Script in an HTML Document,
String Variables. (2 hrs) Hiding Java Script from old
325. Functions- Creating & Calling Web Browsers.
Functions, Sending  Basic
Parameters to a Function, Syntax Used in Java Script
Receiving Parameters out of Commands, Variables,
a function, Variable scope & Functions, Flow Control
Lifetime, Functions Called by Structures, Operators, String
Events. (2 hrs) Processing, Objects, History
326. Flow Control Structures - If Object, Date Object, Using
Structure, If Else Structure, Objects like Arrays, Events.(8
For Loop, While Loop, For/in hrs)
Structure. (2 hrs)
327. Operators - Unary
Operators, Numeric
Operators, Logical
Operators. (2 hrs)
328. String Processing - Length,
Converting to all Upper or
Lower Case, Index of, Last
Index of, Char At, Substr. (2
hrs)
329. Objects -Creating an Object,
Adding Functions to an
Object, Multiple Instances of
an Object type. (4 hrs)
330. History Object - Accessing
the History Object, Creating
Buttons, History. Go
Method. (4 hrs)
331. Date Object - Creating a
Date Object, Setting the
Date & Time by a Single
String, Separating Variables
with Commas, Displaying the
Date & Time, Time Zones,
Extracting the Date,
Extracting the Hrs, Set Date
Method, Set Time, Non-Data
Object Functions. (4 hrs)
332. Using Objects like Arrays -
51
Creating an Array, For Loop,
Events -Time Status,
Buttons. (4 hrs)
Professional Designing Webpage Introduction to Bootstrap Introduction to Bootstrap
Skill 18 Hrs; using Bootstrap. 333. Practice on Bootstrap  What is bootstrap,
(Mapped NOS: components like Alerts, explain how to use
Professional SSC/N0503, Badge, Breadcrumbs, bootstrap components –
Knowledge SSC/N0901) buttons. (2 hrs) alerts, badge,
05 Hrs 334. Practicing Bootstrap button breadcrumbs, buttons.
group, cards, carousel. (2  How to use button group,
hrs) cards, carousel.
335. Practicing Collapse and  How to use collapse,
Accordion, custom forms, accordion, custom forms,
dropdowns, forms. (2 hrs) dropdowns, forms
336. Practice on Input group,  Explain Input group,
jumbotron, List group, media jumbotron, list group,
object. (2 hrs) media object.
337. Practice on Nav, Navbar,  How to use Nav, Navbar,
bootstrap modal (plugin). (2 bootstrap modal (plugin).
hrs)
Professional Designing Webpage PHP (Hyper Text Pre Processor) PHP (Hyper Text Pre Processor)
Skill 36 Hrs; in PHP 338. Practice on- Paginators,  Explain paginators,
(Mapped NOS: popovers, progress, spinner. popovers, progress,
Professional SSC/N0503, (2 hrs) spinner
Knowledge SSC/N0901) 339. Practice on Table, toasts,  How to use table, toasts,
09 Hrs tooltips, . (2 hrs) tooltips
340. Practice on Bootstrap  What are the bootstrap
Styling essentials like styling essentials and how
Breakpoints for components, to use them? Explain
layouts and grid systems. typography, floats, flex,
Practice on typography, alignment, borders,
floats, flex, alignment, position of elements
borders, position of shadow and visibility in
elements, shadow and bootstrap. (5 Hrs.)
visibility. (4 hrs)  Introduction to PHP, its
341. Installation of Apache Web features and advantages
Server Practice simple PHP  Basic PHP Syntax, tags,
programs. Practicing on Data types, Constants
programming to test and Variables, Operators
events. (4 hrs) and expressions.
342. Practice on if statement  PHP Conditional Events,
Using the else clause with if Flow control and looping
statement, switch statement in PHP
Using the? operator, while  Functions in PHP ( 9Hrs.)
statement, do while
52
statement, for statement,
Breaking out of loops,
Nesting loops. (4 hrs)
343. Practice on Function and
returning value from
function, user defined
functions, dynamic
functions, variable scope,
accessing variable with the
global statement, Function
calls with the static
statement, setting default
values for arguments,
Passing arguments to a
function by value, Passing
arguments to a function by
reference, Testing for
function existence. (4 hrs)
344. Practicing the Writing to the
browser, Getting input from
forms, Output buffering,
Session handling, Regular
expression, Common math,
Random numbers, File
upload, File download,
Environment variables. (4
hrs)
345. Practice on E-mail in PHP,
anatomy of a cookie, setting
a cookie with PHP, deleting a
cookie, creating session
cookie, working with the
query string, creating query
string, starting a session,
Working with session,
variables, Destroying
session, passing session IDs,
Encoding and decoding
session variables. (4 hrs)
346. Practice on Creating and
deleting a file, Reading and
writing text files, working
with directories in PHP,
checking for existence of file,
determining file size,
53
opening a file for writing,
reading, or appending,
Writing Data to the file
Reading characters. (4 hrs)
347. Working With Forms - Super
global variables the server
array A script to acquire user
input, importing user input
Accessing user input,
Combine HTML and PHP
code., using hidden fields,
Redirecting the user, File
upload and scripts. (4 hrs)
348. Working with Regular
Expressions - The basic
regular expressions, PCRE,
Matching patterns, Finding
matches, Replace patterns,
Modifiers, Breakup Strings.
(4 hrs)
349. Working with Classes And
Objects - Creating an object,
Object properties, Object
methods, Object
constructors and
destructors,
350. Class constants Class
inheritance, Abstract classes
and methods, Object
serialization, checking for
class and method, existence,
Exceptions, Iterators. (4 hrs)
Professional 351. Practice Configuration of  Table Creation Rules
Skill 36 Hrs MySql. (2 hrs)  Dropping a Table
352. Demonstrate Server Client  The SQL-INSERT
Professional architecture. (2 hrs) Command
Knowledge 9 353. Practice on Table Creation  Inserting NULL
Hrs Rules. (2 hrs)  Viewing data (SQL-
354. Practice on MySQL syntac SELECT)
and creating database  Updating Data in a
design. (4 hrs) table (The SQL-
355. Practice on data migration. UPDATE command)
(4 hrs)  Deleting rows of data
356. Practice on Importing and (The SQL-DELETE
exporting formats. (4 hrs) command)
54
357. Practice on data tunneling.  Viewing the structure of an
(4 hrs) already existing table (SQL-
358. Practice on Database repair DESCRIBE command):
and archival. (4 hrs) MySQL Scripting. (9 hrs)
359. Practice on cross database
syntax equivalents. (4 hrs)
360. Preparation of Database
Project in any Industry/
organization. (4 hrs)
Professional Create and publish 361. Create a Web page using  Design issues, URL, Home
Skill 22 Hrs Web pages in Local HTML, CSS, VB Script and Page, Web Browser,
Professional web server. Java Script. By installing and Network Server, IIS, Web
Knowledge (Mapped NOS: configuring IIS convert your Server.
05 Hrs SSC/N0503, windows PC into web server.  Publishing / hosting
SSC/N0901) (08hrs) website in a network
362. Install any open source web server / web server. Web
server like Apache / Wamp. Auditing, VPN Account,
Publish / Host website in the Remote updating.
local web server. (06hrs)  Define Blog, History, Blog
363. Blog Creation - Create a Taxonomy, What to Blog
blog in free blogging service about? How to Blog - Self
like blogspot.com, hosted or free blogging
www.blogger.com, service, Difference
wordpress etc., add themes. between a blog and a
Maintaining Blog.(8hrs) website.(05hrs)
Professional Python : 364. Practice on the print()  the print() function,
Skill 18 Hrs; Basics I function, formatting the formatting the output
(Mapped NOS: output (2 hr.)  literals (integers,
Professional SSC/N0503, 365. Practice literals (integers, floats, strings,
Knowledge SSC/N0901) floats, strings, Boolean Boolean values)
05 Hrs values) (2 hr.)  operators and
366. Practice operators and expressions, arithmetic
expressions, arithmetic operators, operators and
operators, operators and their priorities,
their priorities, operators operators
and their bindings (2 hr.) and their bindings
367. Practice variables, naming  variables, naming and
and assigning variables, assigning variables,
shortcut operators (2 hr.) shortcut operators
368. Practice comments (2 hr.)  comments
369. Practice output vs. input,  output vs. input,
inputting data with the input inputting data with the
() function (4 hrs.) input() function
370. Converting strings into  converting strings into
numbers, simple interactive
55
programs, String operators, numbers, simple
converting numbers into interactive programs,
strings (4 hrs.) string operators,
converting numbers
 into strings (5 hrs.)
Professional Basics II 371. Asking questions and  asking questions and
Skill 36 Hrs (Mapped NOS: receiving answers, receiving answers,
SSC/N0503, relational operators (4 hrs.) relational operators.
Professional SSC/N0901) 372. Practice conditions and  conditions and
Knowledge conditional execution, the if conditional execution, the
12 Hrs statements, the (4 hrs.) if statements.
373. Practice if-else statements,  if-else statements, the elif
the elif clause (4 hrs.) clause.
374. Practice loops (while, for,  loops (while, for, break,
break, continue) (4 hrs.) continue).
375. Practice computer logic and  computer logic and its
its operators, logical values operators, logical values
vs. single bits (4 hrs.) vs. single bits.
376. Practice bitwise operators,  bitwise operators, dealing
dealing with single bits (4 with single bits.
hrs.)  sorting lists (the bubble
377. Practice sorting lists (the sort
bubble sort algorithm) (4 algorithm).
hrs.)  storing lists, slices, the in
378. Practice storing lists, slices, and not in operators.
the in and not in operators  lists in advanced
(4 hrs.) applications (lists within
379. Practice lists in advanced lists, list comprehension,
applications (lists within matrices, 3rd dimension)
lists, list comprehension, (12 hrs.)
matrices, 3rd dimension) (4
hrs.)
Professional Basics III 380. Practice designing and  designing and writing
Skill 16 Hrs; (Mapped NOS: writing functions (4 hrs.) functions.
Professional SSC/N0503, 381. Practice parametrized  parametrized functions,
Knowledge SSC/N0901) functions, defining and defining and using
12 Hrs using function parameters, function parameters,
shadowing, positional shadowing, positional
arguments, Keyword arguments, keyword
arguments, mixed arguments, mixed
arguments, sorting arguments, sorting
parameter default values (4  parameter default values.
hrs.)  returning
382. Practice returning a result a result from a
from a function (the return function (the return
56
statement, returning a value, statement, returning a
the None value, returning value, the None value,
the non-None value, returning the non-None
argument vs. parameter value, argument vs.
compatibility, a list as a parameter compatibility,
function’s result) (4 hrs.) a list as a function’s
383. Practice tuples and result).
dictionaries (sequence types  tuples and
and mutability, creating and dictionaries (sequence
using tuples, creating and types and mutability,
using dictionaries) (4 hrs.) creating and
using tuples,
creating and using
dictionaries) (12 hrs.)
Professional Intermediate I 384. Practice using and importing  using and importing
Skill 32 Hrs; (Mapped NOS: modules (4 hrs.) modules.
Professional SSC/N0503, 385. Working with standard  working with
Knowledge SSC/N0901) modules (4 hrs.) standard modules.
10 Hrs 386. Practice functions from the  functions from the math
math module, functions module, functions from
from the random (4 hrs.) the random.
387. Practice module, functions  module, functions
from the platform module (4 from the platform
hrs.) module.
388. Practice modules and  modules and
packages (4 hrs.) packages.
389. Handling errors, failures,  errors, failures,
exceptions (4 hrs.) exceptions.
390. Practice characters and  characters and strings vs.
strings vs. computers, the computers, the nature of
nature of strings in Python, strings in Python, string
string methods, strings in methods, strings in action
action (comparing strings, (comparing
sorting strings, strings vs. strings, sorting strings,
numbers) (4 hrs.) strings vs. numbers).
391. Practice simple programs (4  simple programs (10
hrs.) hrs.)
Professional Intermediate II 392. Practice the basic concepts  the basic concepts of
Skill 36 Hrs; NOS (SSC/N0503), of object programming, object programming,
NOS (SSC/N0901) classes (4 hrs.) classes.
Professional 393. Working with a stack (4 hrs.)
Knowledge 8 394. Practice properties (instance  a stack.
Hrs variables, class variables,  properties (instance
checking an attribute’s variables, class variables,
57
existence) (4 hrs.) checking an attribute’s
existence).
395. Practice methods (the inner  methods (the inner life of
life of classes and objects, classes and objects,
reflection and introspection, reflection and
classes and methods in introspection, classes and
detail) (4 hrs.) methods in detail).
396. Practice inheritance (finding  inheritance (finding
properties and methods, properties and methods,
building a hierarchy of building a hierarchy of
classes, inheritance vs. classes, inheritance vs.
composition, single composition, single
inheritance vs. multiple inheritance vs. multiple
inheritance) (4 hrs.) inheritance).
397. Practice exceptions –  exceptions –
advanced topics, creating advanced topics, creating
and using exceptions (4 and using exceptions.
hrs.)  generators and closures
398. Practice generators and (the yield statement,
closures (the yield building generators,
statement, building list
generators, list comprehensions –
comprehensions – advanced topics, the
advanced topics, the lambda function).
lambda function) (4 hrs.)  processing files
399. Processing files (accessing files from
(accessing files from Python code, file names,
Python code, file names, file streams, file handles,
file streams, file handles, opening the streams,
opening the streams, selecting text and binary
selecting text and binary modes, pre-opened
modes, pre-opened streams, closing
streams, closing streams, streams, diagnosing
diagnosing stream stream problems).
problems) (4 hrs.)
400. Working with real files
(dealing with text files,
working with binary files,
stream – reading and writing
bytes, copying files (4 hrs.)
Professional Designing Website Dreamweaver Overview of Information Security
Skill 30 Hrs; using Dreamweaver Dreamweaver Overview of Information Security
Professional application and 401. Create Web sites with • Understanding Information
Knowledge open source hyperlinks and graphic Security - Need of the
21 Hrs software. images.(2 hrs) Information security, Basics of
58
(Mapped NOS: 402. Use page layout tools such as IS (CIA), History and evolution
SSC/NO501) tables, frames, and layouts.(2 of IS, Dimensions of
hrs) Information Security,
Configure and 403. Utilize Cascading Style Sheets Intranet/Internet, Information
secure network (CSS), HTML, rollovers, Security and Cyber Security
against threat, behaviors, and forms.(2 hrs) relationship
vulnerability and 404. Incorporate Dreamweaver • Why Care About Security? -
risk for information with related software such as Challenges to Information
security. (Mapped Macromedia Fireworks and Security, Benefits of
NOS: SSC/NO503) Flash.(2 hrs) Information of Security,
405. Incorporate Dreamweaver Understanding techniques to
with related PHP, VBScript, enforce IS in an organization,
JavaScript, My SQL etc. (2 Identifying tools to enforce
hrs) Information Security,
406. Manage Web sites with Identifying frameworks to
directories and different enforce Information Security
types of computer files. (2 • Overview of Information
hrs) Security Threats Types of
threats - DDoS, Malicious
codes, Espionage, etc
Identification of Threats -
Probing of threats, Scanning of
threats, Modus Operandi,
Sources of Threats,
• External threats, Internal
threats, Best Practices or
Guidelines used to Identify
Threats -Conduct regular
education and awareness
trainings for employees and
third parties, Best Practices or
Guidelines used in mitigation of
threats, Deploying up to date
technology.
• Maintaining Systems and
Procedures, Educating Users,
Conducting regular education
and awareness trainings for
employees and third parties
Collaborate with peers and
experts through different
forums to understand
contemporary issues and
solutions. (11 hrs)
Open Source Tools for Web Information Security
59
Designing Vulnerabilities
407. Practice on open source Why do Information Security
tools for web designing and Vulnerabilities exists - Types of
its related work like: Text Technical Vulnerabilities, Types
Editor - Aptana Studio. (2 of Native Vulnerabilities,
hrs) Understanding Security
408. WYSIWYG web page editor – Vulnerabilities, Flaws in Software
KompoZer, source code or Protocol Designs, Weaknesses in
editor - Notepad++, plugin How Protocols and Software Are
for Firefox - Firebug, highly Implemented, Weaknesses in System
stable and feature rich web and Network Configurations,
development environment - Weaknesses in Web or Cloud
Quanta Plus. (2 hrs) applications, Weaknesses in
409. Cross platform text editor – j Online e-transactions, Browser
Edit, versatile graphics Security and Role of cookies and
manipulation package-GIMP, pop-ups, Security holes in Browser,
cross operating system Web Applications, OS, and Smart
diagram creation application phones, Identifying role of Social
–Dia. (2 hrs) sites and media in cyber security
410. Work with graphics and vulnerability
application - Krita, vector Understanding Vulnerability
graphics editor –Inkscape. (2 Assessment Tools and Techniques,
hrs) Techniques to Exploit
411. Install & work with ftp Vulnerabilities,
application –File Zilla, SFTP Techniques to Fix security
client and FTP client – Win Vulnerabilities
SCP. (2 hrs) Risk Management
Overview of Information Security What is Risk?, Relationship
412. Demonstrate Video show on between Threat, Vulnerability, and
Information Security. (2 hrs) Risk What Is the Value of an Asset?
Overview of Security threats What Is a Threat Source/Agent?
413. Demonstrate Video show on Examples of Some Vulnerabilities
Security Threats, Mock test that are Not Always Obvious
on security threats. (2 hrs) What Is a Control?, What Is
Information Security Risk Likelihood and
Vulnerabilities consequences? What Is Impact?,
414. Observe using Video show on Control Effectiveness
Security Vulnerabilities. (2 Risk Management, Purpose of Risk
hrs) Management, Risk Assessment
Risk Management (Phases), Why Is Risk Assessment
415. Demonstrate Video show on Difficult?, Types of Risk
Risk Management Mock test Assessment, Different Approaches
on Risk Management the to Risk Analysis, Best Practices
Vulnerabilities, Identify and Guidelines in Assessing and
security vulnerabilities on a Calculating Risks
60
regular basis using requisite Develop and implement policies
tools and processes. How to and procedures to mitigate risks
fix the security gaps and arising from ICT supply chain and
holes, Identifying liabilities of outsourcing.
service providers, software Best Practices and Guidelines
vendors, Software authors, in Mitigating Risk.(10 hrs)
system owners, and third
parties, Best Practices and
Guidelines to mitigate. (2
hrs)
Professional Create workbooks Data Visualization or analysis Advanced Excel Concepts - Theory
Skill – 43 hrs with advanced using Excel – (43 hrs)  MS excel revision (row,
formulas, macros, Create advanced formulas and columns, basic formatting,
Professional charts, pivot tables macros (16 hrs) insert menu, print setup etc
Knowledge and demonstrate 1. Create and modify simple Look up introduction and
10 Hrs. ability to use Power macros (4 hrs) functions
tools. 2. Perform form controls and  Types of references and cell
(Mapped NOS: create simple data entry naming
SSC/N0506, form with macros. (4 hrs)  Excel Linkage Custom Format
SSC/N0501) 3. Look up data by using and Excel Protection
functions. (4 hrs)  Tips and tricks
4. Use advanced date  Pivot table and Pivot chart
functions. (4 hrs)  Conditional formatting
Manage advanced charts and  Advanced Graphs
tables (8 hrs) (10 hrs)
5. Create and modify advanced
charts. (4 hrs)
6. Create and modify
PivotTables. (4 hrs)
Use Power Query and Power BI (19
hrs)
7. Create a Power Query,
Power Query Function.
Invoking the Power Query
function and combining
queries. Organize the
workbook queries (8 hrs)
8. Use Power BI for simple data
visualizations. (8 hrs)
9. Make a dashboard in Excel
(3 hrs)
Professional Explain Cloud Cloud Computing (8 Hrs) Introduction to Cloud
Skill –8 hrs concepts & its Working with Cloud Services (6hrs) Computing(2 hrs)
services. 10. Practice with IaaS using free  Benefits of cloud services,
Professional (Mapped NOS: cloud services. (2 hrs) different categories.
61
Knowledge 2 SSC/N8301) 11. Practice with PaaS using free  Resources available in cloud.
Hrs. cloud services. (2 hrs)
12. Practice with SaaS using free
cloud services. (2 hrs)
Web hosting in Cloud (2hrs)
13. Host a website in a free
cloud. (2 hrs)
Workshop Calculation Science: 24 Hrs.
Professional Demonstrate basic Workshop Calculation Science -
Knowledge mathematical Algebra
24 Hrs concept and Algebra - Addition , subtraction, multiplication & division
principles to Algebra - Theory of indices, algebraic formula, related problems
Profit and Loss
perform practical
Profit and loss - Simple problems on profit & loss
operations.
Profit and loss - Simple and compound interest
Understand and Estimation and Costing
explain basic science Estimation and costing - Simple estimation of the requirement of material
in the field of study. etc., as applicable to the trade
(NOS: SSC/N9410) Estimation and costing - Problems on estimation and costing
Industrial Visit /Project Work

Broad Areas:
a) Graphics designing project using Adobe Illustrator and Flash.
b) Create a multimedia project using Adobe after Effects and 3Ds Max.
c) Preparation of Database Project in any Industry /organization using My SQL.
d) Create a Website using Dreamweaver and host it in a local server.
SYLLABUS FOR CORE SKILLS

1. Employability Skills(Common for all CTS trades) (120Hrs + 60 Hrs)
Learning outcomes, assessment criteria, syllabus and Tool List of Core Skills subjects which is
common for a group of trades, provided separately in www.bharatskills.gov.in/ dgt.gov.in
62
ANNEXURE-I
List of Tools & Equipment

INFORMATION TECHNOLOGY SUPPORT EXECUTIVE
(For batch of 24 candidates)
S No. Name of the Tool & Equipment Specification Quantity
A. TRAINEES TOOL KIT

1. Basic Analogue Electronics Trainer 5 Nos.
2. SMPS Trainer 4 Nos.
3. Insulated Screw Driver (different 25(24+1) Nos.
types)
4. Knife double bladed electrician 25 (24+1)
Nos.
5. Insulated handle thin connector 25 (24+1)
screw driver Nos.
6. Line tester 25 (24+1)
Nos.
7. Heavy duty screw driver 25 (24+1)
Nos.
8. Combination plier 25 (24+1)
Nos.
9. Long nose plier 25 (24+1)
Nos.
10. Tweezer 25 (24+1)
Nos.
11. Phillips type screw driver set 25 (24+1)
Nos.
12. Wire stripper 25 (24+1)
Nos.
13. Soldering iron 20/25watts 25 (24+1)
Nos.
14. Desoldering pump 25 (24+1)
Nos.
15. Digital Multimeter-hand held 25 (24+1)
Nos.
16. Temperature controlled soldering/ 7 Nos.
desoldering station
17. SMD soldering/desoldering station 7 Nos.
18. Wire gauge set 7 Nos.
19. Permanent magnet bar 12 Nos.
63
20. Solenoid with core 12 Nos.
21. Electric bell 12 Nos.
22. Battery storage lead acid 6V & 12 V 7 each
23. Maintenance Free Battery 5 Nos.
24. Hydrometer 8 Nos.
25. Battery charger 5 Nos.
26. Rheostat variable values 8 Nos.
27. Variable resistance /potentiometer 7 Nos.
28. DC & AC ammeter (table 0-50 mA 7 Nos.
model for lab experiments)
29. DC & AC ammeter (table model for 0-500 mA 7 Nos.
lab
experiments)
30. DC & AC ammeter (table model for 0-1mA 7 Nos.
lab experiments)
31. DC & AC ammeter (table model for 0-1 A 7 Nos.
lab experiments)
32. Analog Multimeter 7 Nos.
33. LCR meter 7 Nos.
34. Dual Trace Oscilloscope 20 MHz 5 Nos.
35. Function Generator 5 Nos.
36. Pulse Generator 5 Nos.
37. Bread board for connecting various
components 48 Nos.
i.e. diode, resistances, capacitors
etc of different
dimensions
38. Lug boards for circuit wiring 48 Nos.
39. Regulated DC Power Supply 0-30 V, 2 25 (24+1)
Amp Nos.
40. SMPS of PC 12 Nos.
41. PC Pentium IV or latest 5 Nos.
configuration (for testing with
SMPS)
42. UPS As
required
43. Printer laser (B& W) 1 No.
44. Transformer 0-12 V, 6-0-6 05 each
V, 1 Amp
45. Rubber gloves 12 Nos.
46. PCB, solder flux etc& electronic As
components required
47. Wires, cables Plug sockets switches As
64
of various types and other required
consumables
48. Resistors, Capacitors, As
Inductors, Diodes, Transistors, required
Thyristors, ICs etc.
49. Spare Transformers and power As
devices required for servicing SMPS required
50. Various types of Button Cells As
required
51. Connecting screwdriver 100 mm 25 (24+1)
Nos.
52. Neon tester. 500 V 25 (24+1)
Nos.
53. Screw driver set (set of 5 ) 25 (24+1)
Nos.
54. Insulated combination pliers 150 mm 25 (24+1)
Nos.
55. Insulated side cutting pliers 150 mm 25 (24+1)
Nos.
56. Long nose pliers 150 mm 25 (24+1)
Nos.
57. Soldering iron 25 W. 240 V. 25 (24+1)
Nos.
58. Electrician knife 25 (24+1)
Nos.
59. Tweezers 100mm 25 (24+1)
Nos.
60. Soldering Iron Changeable bits 15W 25 (24+1)
Nos.
61. Crimping tool (pliers) 2 Nos.
62. Magneto spanner set 2 Nos.
63. Screw driver 150mm 5 Nos.
64. Steel rule 150mm 2 Nos.
65. Scriber straight 150mm 2 Nos.
66. Soldering Iron 240W 1 Nos.
67. Allen key set (set of 9) 2 Nos.
68. Tubular box spanner (set of 6nos) 1 No.
69. Magnifying lenses 75mm 3 Nos.
70. Continuity tester 7 Nos.
71. Soldering iron 10W 7 Nos.
72. Cold chisel 20mm 1 No.
73. Scissors 200mm 1 No.
74. Handsaw 450mm 1 No.
65
B. WORKSHOP FURNITURE
75. Instructor table & chair 01 each
76. Suitable Table Teak Wood fitted As required
with Back Panel complete with
different types of meters/switches,
AC/DC supplies etc. required for
testing of electronic circuits.
Insulation mats to cover below the
table.
77. Stool cum chair 20 Nos.
78. Computer Table, Printer Table, As required
Stools
79. Green Glass Board 1 No.
80. Metal Rack As required
81. Locker with 10 drawers (standard
size) for 20 trainees 2 Nos.
82. Storage Almirah As required
83. Book shelf (Glass panel) 1 No.
84. Fire fighting equipment Arrange all proper NOCs and equipments from
Municipal/Competent authorities.
85. Computer Maintenance Tables of As required
Suitable sizes
86. min. 5 bits (Combination of star &
Screwdriver Set of minus) + 1 ext. rod 1 Set
87. Crimping Tool for BNC and RJ-45 1 No. Each
connectors
88. Punching Tool 1 No.
C. HARDWARE
89. Desktop Computer CPU: 32/64 Bit i3/i5/i7 or latest 25 (13 nos.
processor, Speed: 3 GHz or Higher. connected in
RAM:-4 GB DDR-III or LAN, 12 for
Higher, Wi-Fi Enabled. Network Assy & Maint.
Card: Practice)
Integrated Gigabit Ethernet,
with USB Mouse, USB Keyboard and
Monitor (Min. 17 Inch. Licensed
Operating System and Antivirus
compatible with trade related
software.
90. Desktop Computer (Server) CPU: 32/64 Bit i3/i5/i7 or latest 1 No.
processor, Speed: 3 GHz or Higher.
Cache Memory: - Minimum 3 MB or
better. RAM:-8 GB DDR- III or Higher.
66
Hard Disk Drive: 500GB or Higher,
7200 rpm (minimum) or Higher, Wi-Fi
Enabled. Network Card:
Integrated Gigabit Ethernet
(10/100/1000)
- Wi-Fi, USB Mouse, USB Keyboard and
Monitor (Min. 17 Inch), Standard Ports
and connectors. DVD Writer, Speakers
And Mic. Licensed Windows Operating
System / OEM Pack (Preloaded),
Antivirus / Total Security
91. Broad Band Internet 1 No.
Connection
92. Dual Trace Oscilloscope 20 MHz 2 Nos.
93. Digital trainer kit 4 Nos.
94. Logic Probes/Logic Pulser 4 Nos.
95. Digital IC tester 4 Nos.
96. Function Generator 4 Nos.
97. Pulse Generator 4 Nos.
98. Digital ICs As required
99. DC regulated power supply 5 volts and 12 volts 12 Nos.
100. Digital Multimeter 12 Nos.
101. Analog Multimeter 8 Nos.
102. Digital LCR Meter 3 Nos.
103. Bread Boards for circuit wiring 20 Nos.
and testing
104. Meggar 500V 2 Nos.
105. (0-10 mA), (0-50mA),
Ammeter (0-100mA) (table model) 02 each
106. Voltmeter (0-1V), (0-10V), (0-30V) 02 each
(table model)
107. Different types and makes of Motherboards 10 Nos.
108. External HDD 12 Nos.
109. CD ROM Drive 12 Nos.
110. Display card 12 Nos.
111. Ethernet card 12 Nos.
112. Computer monitor of different 15"/17" 4 Nos.
types
113. Cabinet with SMPS 12 Nos.
114. Keyboard and mouse 12 each
115. Thumb drive latest specification 12 Nos.
116. Internal PCI modems of at least
67
four different makes and types 1 each
117. External modems of at least two
different makes and types 1 each
118. COMBO drives at least four 1 each
different makes and types
119. Dot matrix printer 2 Nos.
120. Inkjet printer 2 Nos.
121. Laser printer B&W 2 Nos.
122. Scanner 1 No.
123. UPS As required
124. Soldering iron 25 (24+1)
Nos.
125. De-soldering pump/gun 25 (24+1)
Nos.
126. Temperature controlled
soldering/ desoldering station 4 Nos.
127. Computer Tool kit for students 25 (24+1)
Nos.
128. Screw Driver Set - Star/Flat 4 each
of different sizes
129. Long Nose Plier 12 Nos.
130. Combination Plier 5 Nos.
131. Tweezer 25 (24+1)
Nos.
132. Wire Stripper 10 Nos.
133. IC Puller 25 (24+1)
Nos.
134. Vacuum Cleaner 1 No.
135. Hand blower 1 No.
136. Hand Brush As required
137. Silicon grease As required
138. Heat sink agent As required
139. RAM 512 MB As required
140. CPU different types As required
141. HUB/Switch 8/16 port 4 Nos.
142. Cable broadband connection
1 No.
143. Network Interface Card 12 Nos.
144. Modem (Internal & External) 1 each
145. Router 1 No.
146. Crimping tools for network cable 4 Nos.
147. UTP cable As required
68
148. RJ 45 connectors As required
149. Outlet points / Wall outlets As required
150. Vacuum cleaner 1 No.
151. Laptop, Notebook 01 each
152. Intel Mobile Desktop based PC with CPU: 32/64 Bit i3/i5/i7 or latest
LCD monitor processor, Speed: 3 GHz or Higher.
RAM:-4 GB DDR-III or
Higher, Wi-Fi Enabled. Network Card:
Integrated Gigabit Ethernet,
with USB Mouse, USB Keyboard and
Monitor (Min. 17 Inch. Licensed
Operating System and Antivirus
compatible with trade related
software. 01 no
153. Tablet 04 Nos.
154. Printers: LaserJet, desk jet, 01 each
passbook, mfd
155. Network Printer 01 No.
156. online UPS As required
157. LAN Cards, Wi-fi LAN Cards 06 Nos. each.
158. LCD/DLP Projector/Interactive 01 No.
Smart Board
159. Power Meter 02 Nos.
160. Crimping Tools 06 Nos.
161. Computer Toolkits 06 Nos.
162. Computer Spares: As required
163. Motherboards (of different make) 4 Nos.
164. Cabinets 4 Nos.
165. Processors (of different make) 4 Nos.
166. Hard Disk different types 500 GB or better 4 Nos.
167. Optical Drives 4 Nos.
168. LCD/LED/TFT Monitors 2 Nos.
169. Pen Drives 4 Nos.
170. External Hard disk 2 Nos.
171. External DVD Writer 2 Nos.
172. Keyboards 4 Nos.
173. Mouse 4 Nos.
174. Anti-static pads 4 Nos.
175. SMPS 4 Nos.
176. Digital Multimeters 12Nos.
177. Blu-Ray drive and player 2 Nos.
178. External Hard Disk 2 Nos.
69
179. Digital Camera 2 Nos.
180. HD Display 2 Nos.
181. Network storage 2 Nos.
182. Card Reader 2 Nos.
183. Game video card 2 Nos.
184. Web Cam 2 Nos.
185. Surround sound speakers 2 Nos.
186. Different types of memory cards 2 Nos. each
187. Laptop kits 12Nos.
188. Laptop spares: Cabinet with
display, memory, hard disk,
battery pack, keyboard As required
membrane, chargers
189. SMPS Trainer kit 2 Nos.
190. UPS Trainer kit As required
191. Power electronics Trainer kit 2 Nos.
192. Post error debugging card 4 Nos.
193. SMPS Tester 4 Nos.
194. PCI slot Testing tool 4 Nos.
195. Wireless Network Adapter 6 Nos.
196. Wireless Access Point 4 Nos.
197. Router 4 Nos.
198. Managed Layer 2 Ethernet Switch 8/16/24 port 2 Nos.
199. Managed Layer 3 Ethernet Switch 8/16/24 port 2 Nos.
200. Network Training System 2 Nos.
201. LAN Protocol Simulation 2 Nos.
and Analyser Software
202. Network and Internet 2 Nos.
security trainer
203. LAN cable tester 2 Nos.
204. Network cables - UTP As required
205. Network Cables - coaxial, flat, As required
ribbon
206. LAN Cards, wi-fi LAN Card 05 Nos. each
207. Connectors for cables As required
208. Power Meter 2 Nos.
209. Media Convertor 4 each
210. UTP jack panel 8/16/24 port 2 Nos.
211. SC Couplers 12Nos.
212. SC Pigtails 12Nos.
213. Fluke Meter 2 Nos.
70
214. Crimping Tools 6 Nos.
215. Switch with POE ports 2 Nos.
216. POE adapters 2 Nos.
217. Network Camera (Outdoor / 2 No. each
Indoor)
218. Fibre Optics cable with LC As required
connector
219. LC connector module As required.
220. Workstation for multimedia i700 (i7) PROCESSOR or 2 Nos.
Quad core or Higher, 8 GB RAM, 1
Terabyte HDD, 22" TFT
Monitor101 DVD OR BLU-RAY WRITER,
KEYBORD/INTERNET, USB Optical
Mouse, USB Keyboard with latest
license of OS
221. Colour Laser Printer 1 No.
222. Optical Scanner (Desk Top Type) 1 No.
223. Web Cam (Digital Camera) 1 No.
224. DVD or Blu-ray writer 2 Nos.
225. UPS for NODES and server As required.
226. Room temperature thermometer 1 No.
227. Digital Still SLR Camera 1 No.
228. Digital Video Camera 1 No.
D. SOFTWARE (Licensed Version)
229. Microsoft Window latest version 01 + 10
licenses
230. MS Office latest version 01 + 10
licenses
231. Anti virus latest version 11 Nos.
232. Network troubleshooting utilities latest version 4 Nos.
233. Linux Server latest version 1 No.
234. Adobe PageMaker latest version 11 licenses
235. Corel Draw latest version 11 licenses
236. Adobe Photoshop latest version 11 licenses
237. Adobe Premiere latest version 11 licenses
238. Sound Forge latest version 11 licenses
239. 3D STUDIO Max latest version 11 licenses
240. Visual Basic latest version 11 licenses
241. Network Management Software latest version 01 No.
242. Data recovery software latest version 2 Nos.
243. LINUX Server Operating System latest version 01 No.
(Samba / Su-se)
71
244. Open source Pc Utility / Tweak latest version As available
Software
245. Adobe Photoshop (academic
edition with 10 user license) latest version 1 No.
246. 3D STUDIO Max (academic
247. Adobe Flash (academic edition
with 10 user license) latest version 1 No.
248. Adobe Dreamweaver (academic
249. Adobe premier Suite (academic
250. Python latest version 1 No.
NOTE: - All the tools and equipment are to be procured as per BIS specification.
72
ABBREVIATIONS:
CTS Craftsmen Training Scheme

ATS Apprenticeship Training Scheme
CITS Craft Instructor Training Scheme
DGT Directorate General of Training
MSDE Ministry of Skill Development and Entrepreneurship
NTC National Trade Certificate
NAC National Apprenticeship Certificate
NCIC National Craft Instructor Certificate
LD Locomotor Disability
CP Cerebral Palsy
MD Multiple Disabilities
LV Low Vision
HH Hard of Hearing
ID Intellectual Disabilities
LC Leprosy Cured
SLD Specific Learning Disabilities
DW Dwarfism
MI Mental Illness
AA Acid Attack
PwD Person with disabilities
73
74

Itse CTS2.0 NSQF-4

Uploaded by

Copyright:

Available Formats

Itse CTS2.0 NSQF-4

Uploaded by

Document Information

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

Itse CTS2.0 NSQF-4

Uploaded by

Copyright:

Available Formats

&

COMPETENCY BASED CURRICULUM

CRAFTSMEN TRAINING SCHEME (CTS)

SECTOR – IT & ITES

(Revised in July 2022)

CRAFTSMEN TRAINING SCHEME (CTS)

Ministry of Skill Development and Entrepreneurship

S No. Topics Page No.

8. Annexure I (List of Trade Tools & Equipment) 68

During the two-year duration of Information Technology trade a candidate is trained on

Trainees broadly need to demonstrate that they are able to:

2.2 PROGRESSION PATHWAYS:

2.3 COURSE STRUCTURE:

Notional Training Hours

4 On the Job Training (OJT)/ Group Project 150 150

2.4 ASSESSMENT & CERTIFICATION

2.4.1 PASS REGULATION

2.4.2 ASSESSMENT GUIDELINE

Appropriate arrangements should be made to ensure that there will be no artificial

Assessment will be evidence based comprising some of the following:

 Job carried out in labs/workshop

Evidences and records of internal (Formative) assessments are to be preserved until

Performance Level Evidence

Programming Assistant/Junior Software Engineer; installs, maintains and updates computer

Media Developer-Application Development; is responsible for designing and improving the

Data Communication Analyst/Network Administrator; researches, tests, evaluates, and

Name of the Trade INFORMATION TECHNOLOGY SUPPORT EXECUTIVE

Trade Code DGT/1054

Entry Qualification Passed 10th Class examination

Minimum Age 14 years as on first day of academic session.

Eligibility for PwD LD, CP, LC, DW, LV, AA, LV

Unit Strength (No. Of Student) 24 (There is no separate provision of supernumerary seats)

Space Norms 70 Sq. m

Note: - Out of two Instructors required for the unit of 2(1+1),

List of Tools and Equipment As per Annexure – I

Learning outcomes are a reflection of total competencies of a trainee and assessment

LEARNING OUTCOMES ASSESSMENT CRITERIA

6. Security and IT Implement basic host, data, and network security

SYLLABUS FOR INFORMATION TECHNOLOGY SUPPORT EXECUTIVE TRADE

Engineering Drawing : 40 Hrs.

SYLLABUS FOR INFORMATION TECHNOLOGY SUPPORT EXECUTIVE TRADE

Industrial Visit /Project Work

SYLLABUS FOR CORE SKILLS

List of Tools & Equipment

A. TRAINEES TOOL KIT

CTS Craftsmen Training Scheme

You might also like