TEST CODE 02229020

FORM TP 2019255 MAY/JUNE 2019

CARIBBEAN E XAM I NAT I O N S COUNCIL

CARIBBEAN ADVANCED PROFICIENCY EXAMINATION®

INFORMATION TECHNOLOGY

UNIT 2 – Paper 02

2 hours 30 minutes

READ THE FOLLOWING INSTRUCTIONS CAREFULLY.

1. This paper consists of THREE sections and SIX questions.

2. Answer ALL questions.

3. Write your answers in the spaces provided in this booklet.

4. Do NOT write in the margins.

5. If you need to rewrite any answer and there is not enough space to do so on
the original page, you must use the extra lined page(s) provided at the back of
this booklet. Remember to draw a line through your original answer.

6. If you use the extra page(s) you MUST write the question number clearly
in the box provided at the top of the extra page(s) and, where relevant,
include the question part beside the answer.

DO NOT TURN THIS PAGE UNTIL YOU ARE TOLD TO DO SO.

Copyright © 2018 Caribbean Examinations Council

All rights reserved.
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SECTION I: INFORMATION MANAGEMENT

Answer ALL questions.

1. (a) Data warehouses and data mining are commonly used to help organizations manage data.

(i) Define the term ‘data warehouse’.

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[2 marks]

(ii) Describe the process of ‘data mining’.

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(iii) Outline TWO ways the loans department of a bank may use data mining to improve
its performance.

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[4 marks]

(b) A data management employee decided to use a file instead of a database to store data for
a problem he is presently solving.

(i) Define EACH of the following terms:

Master file ..............................................................................................................

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Transaction file .......................................................................................................

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(ii) Explain THREE problems this employee may encounter as a result of this decision.

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[6 marks]


(c) Data flow diagrams (DFDs) are used in the analysis and design phase of database software
systems.

(i) State TWO elements that are used to create data flow diagrams.

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(ii) Describe TWO levels of data flow diagrams.

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Total 25 marks

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2. (a) Database design is concerned with the organization of data in a structured way.

(i) Define EACH of the following database design concepts:

Normalization .......................................................................................................

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[4 marks]

(ii) Explain ONE way in which normalization impacts databases.

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(b) An E-R diagram is an important design tool used during database design.

(i) List THREE components of an E-R diagram.

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[3 marks]

(ii) Describe an E-R diagram.

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(c)
Tables are commonly used to store data in a database. The table below contains data for
patients at a hospital.

Patient ID Doctor ID Doctor Name Patient City
1000 12345 Peter Pan Bridgetown
1001 12345 Peter Pan Kingston
1002 43567 Christine Cone Georgetown
1003 56478 Liz Hinds Port of Spain

(i) Apply normalization to the ‘patients table’ above to convert it into the 2NF.

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(ii) Write a query using SQL statements that will list the ID of all patients from
Kingston.

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[4 marks]

Total 25 marks

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SECTION II: USE OF INFORMATION TECHNOLOGY TOOLS

Answer ALL questions.

3. (a) Professor Ying Yang writes a research paper on the findings of an experiment he conducted
for publication in a journal. He shares a draft of the paper with his colleagues for their
feedback.

(i) State TWO examples of word processing software.

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[2 marks]

(ii) Discuss TWO features of a word processing software that Professor Yang’s
colleagues could use to provide feedback.

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(b) Ms Rosy Andrews uses a spreadsheet software to record her students’ scores for mid- term
tests, assignments and final examinations.

(i) State TWO examples of spreadsheet software.

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[2 marks]

(ii) Outline THREE features of a spreadsheet software that could assist Ms Andrews
with this task.

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(c) (i) A database management system tool can be used by organizations to protect
important data. List THREE other uses of a database management system tool.

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[3 marks]

(ii) Explain THREE ways in which a database management system facilitates the
protection of data.

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Total 25 marks

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NOTHING HAS BEEN OMITTED.

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4. (a) Jessica frequently visits bird sites in the rainforest to document their habits. She is unable
to use her smartphone; hence, she needs to use a variety of information technology tools
to document information on the birds.

(i) State ONE appropriate information technology tool that Jessica may use to document
information in EACH of the following formats.

• Text ......................................................................................................................

• Sound ..................................................................................................................

• Video ...................................................................................................................
[3 marks]

(ii) Outline ONE reason why Jessica may choose to document information by using
text as opposed to graphic images.

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(iii) Outline TWO reasons why Jessica may choose to use sound as opposed to images
to document information.

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(iv) Describe the MOST appropriate format that Jessica can use to record and display
information on different species of birds observed over a five-day period.

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(b) A scientist researching the development of new medicine has decided to disseminate the
results to the scientific community by publishing a book instead of a scientific journal.

(i) Discuss TWO advantages of publishing a book over a journal to disseminate

information.

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[6 marks]

(ii) Discuss the MAJOR disadvantage of publishing a book over a journal to disseminate
information.

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(iii) Suggest TWO information sources that the scientist can use to disseminate
information to an audience. Give ONE reason for EACH suggestion.

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Total 25 marks

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SECTION III: SOCIAL, ORGANIZATIONAL AND PERSONAL ISSUES

Answer ALL questions.

5. (a) It is common for employees to have access to the Internet from work.

(i) Outline TWO activities employees can engage in online that may cause their
company to face a lawsuit.

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[4 marks]

(ii) Explain TWO countermeasures used by organizations to avoid a lawsuit as a

result of employees’ actions.

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(b) Data collected from customers is an important enterprise information asset. Employees
are tasked with the protection of this important asset.

(i) Outline THREE policies or procedures an organization can put in place to manage
the privacy of customers’ data.

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[6 marks]

(ii) Explain TWO consequences, other than a lawsuit, an enterprise is likely to face if
customers’ data privacy is breached.

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(c) Natural disasters and acts of terrorism are hazards to information technology systems in
the world today.

(i) Identify any ONE other such hazard.

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[1 mark]

(ii) Discuss TWO ways in which an organization can reduce the destruction of
information technology resources by terrorism.

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Total 25 marks

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6. (a) Copyrights, patents and trademarks are forms of intellectual property that individuals and
companies use for financial gains.

(i) Explain the term ‘patent’.

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[4 marks]

(ii) Outline TWO differences between a copyright and a patent.

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(b) Plagiarism is a major problem for educational institutions as the Internet becomes more
accessible to students. Explain TWO negative implications of plagiarism for an educational
institution.

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[4 marks]

(c) An IT specialist at a small company, with about 25 PCs, was authorized to purchase one
copy of a software program. She installed the software on all 25 PCs. She was accused
of software piracy.

(i) Define the term ‘software piracy’.

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(ii) Outline TWO reasons why a country may want to establish laws and policies to
deal with software piracy.

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[4 marks]

(iii) There is much debate about the positive outcomes of software piracy. Outline
THREE positive outcomes of software piracy from the perspective of the software
developer.

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[6 marks]

Total 25 marks

END OF TEST

IF YOU FINISH BEFORE TIME IS CALLED, CHECK YOUR WORK ON THIS TEST.

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