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    Status Codes Used in Housekeeping

    Uploaded by

    samahjaaf
    This document outlines standard room status codes used in housekeeping. There are codes for when a room is occupied, complimentary, a guest is staying over another night, has not been cleaned yet after a guest departed, a do not disturb request, a no show guest, an unpaid bill, a missed status update after check out, and ready for a new guest. Additional codes include out of order, locked out, did not check out, expected to be vacant tomorrow, checked out, late checkout, and early check in.

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    Status Codes Used in Housekeeping

    Uploaded by

    samahjaaf
    110 views2 pages
    This document outlines standard room status codes used in housekeeping. There are codes for when a room is occupied, complimentary, a guest is staying over another night, has not been cleaned yet after a guest departed, a do not disturb request, a no show guest, an unpaid bill, a missed status update after check out, and ready for a new guest. Additional codes include out of order, locked out, did not check out, expected to be vacant tomorrow, checked out, late checkout, and early check in.

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    This document outlines standard room status codes used in housekeeping. There are codes for when a room is occupied, complimentary, a guest is staying over another night, has not been cleaned yet after a guest departed, a do not disturb request, a no show guest, an unpaid bill, a missed status update after check out, and ready for a new guest. Additional codes include out of order, locked out, did not check out, expected to be vacant tomorrow, checked out, late checkout, and early check in.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    110 views2 pages

    Status Codes Used in Housekeeping

    Uploaded by

    samahjaaf
    This document outlines standard room status codes used in housekeeping. There are codes for when a room is occupied, complimentary, a guest is staying over another night, has not been cleaned yet after a guest departed, a do not disturb request, a no show guest, an unpaid bill, a missed status update after check out, and ready for a new guest. Additional codes include out of order, locked out, did not check out, expected to be vacant tomorrow, checked out, late checkout, and early check in.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
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    Standard Room Status Codes Used in

    Housekeeping

    Occupied: A guest currently registered to the room.

    Complimentary: The room is occupied, but the guest is not


    charged for its use.

    Stayover: The guest is not checking out today and will remain at
    least one more night.

    On-change: The guest has departed, but the room has not yet
    been cleaned and readied for resale.

    Do Not Disturb (DND): The guest has requested not to be


    disturbed.

    Sleep-out: A guest was booked to the room, but the bed has not
    been used.

    Skipper: The guest left the hotel without paying the bill.

    Sleeper: The guest has settled his/her account and left the hotel,
    but the front office staff has failed to properly update the room's
    status.

    Vacant and ready: The room has been cleaned and inspected and
    is ready for an arriving guest.

    Out Of Order (OOO): The room cannot be assigned to a guest and


    is blocked for maintenance activity.

    Lock Out: The room has been locked so that the guest cannot re-
    enter until they are cleared by the front desk.

    DNCO: Did not check out, the guest made arrangements to settle
    his or her account but has left without informing the front desk.
    Due Out: The room is expected to become vacant after the
    following day's check-out time.

    Check Out: The guest has settled his or her account, returned
    the room keys and left the hotel.

    Late Checkout: The guest has requested and is being allowed to


    check-out later than the standard check-out time.

    Early Checkin: The guest has requested and is being allowed


    to check-in earlier than the standard check-in time

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