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    Room Status

    Uploaded by

    skorpion29haha

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd

    Room Status

    Uploaded by

    skorpion29haha
    71 views31 pages

    Original Title

    Room Status PPT (1)

    Copyright

    © © All Rights Reserved

    Available Formats

    PPTX, PDF, TXT or read online from Scribd

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    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    71 views31 pages

    Room Status

    Uploaded by

    skorpion29haha

    Copyright:

    © All Rights Reserved
    Download as PPTX, PDF, TXT or read online from Scribd
    Download as pptx, pdf, or txt
    You are on page 1of 31

    Room Status

    Terminology
    OCC - Occupied: A
    guest is currently occupied in
    the room
    Stayover: The guest is
    not expected to check out
    today and will remain at least
    one more night.
    On-Change: The guest
    has departed, but the room has
    not yet been cleaned and ready
    for sale.
    DND - Do Not
    Disturb: The guest has
    requested not to be disturbed
    Cleaning in
    progress:
    Room attendant is currently
    cleaning this room.
    Sleep-out: A guest is
    registered to the room, but the
    bed has not been used.
    On-Queue: Guest has
    arrived at the hotel, but the
    room assigned is not yet ready.
    In such cases, the room is put
    on Queue status in-order for the
    housekeeping staff to prioritise
    such rooms first.
    Skipper: The guest has
    left the hotel without making
    arrangements to settle his or
    her account.
    Vacant and ready:
    The room has been cleaned and
    inspected and is ready for an
    arriving guest.
    Out of Order (OOO): Rooms
    kept under out of order are not sellable
    and these rooms are deducted from
    the hotel's inventory. A room may be
    out-of-order for a variety of reasons,
    including the need for maintenance,
    refurbishing and extensive cleaning
    etc.
    Out of Service (OOS ): Rooms
    kept under out of service are not
    deducted from the hotel inventory.
    This is a temporary blocking and
    reasons may be bulb fuse, TV
    remote not working, Kettle not
    working etc. These rooms are not
    assigned to the guest once these
    small maintenance issues are fixed.
    LO - Lockout: The
    room has been locked so that
    the guest cannot re-enter until
    he or she is cleared by a hotel
    official.
    DNCO - Did not check
    out: The guest made
    arrangements to settle his or
    her bills ( and thus not a skipper
    ), but has left without informing
    the front desk.
    DO - Due Out: The
    room is expected to become
    vacant after the following guest
    checks out.
    CO - Check-Out: The
    guest has settled his or her
    account, returned the room keys
    and left the hotel.
    LC - Late Check
    out: The guest has
    requested and is being allowed
    to check out later than the
    normal/standard departure time
    of the hotel.
    EC - Early Check-in:
    Guest has requested for an
    Early Checkin and is being
    allowed to check-in earlier than
    the normal/standard check-in
    time of the hotel.
    VD - Vacant and
    Dirty - Room is Vacant and
    Dirty.
    VR - Vacant and
    Ready Room is Vacant and
    Ready for Check-in
    OR - Occupied and
    Ready - Room is occupied
    and ready for check in.
    OC - Occupied and
    Clean - Room is occupied and
    cleaned by the housekeeping.
    OD - Occupied and
    Dirty Room is occupied and
    yet to be cleaned by the
    housekeeping.
    VCI - Vacant, Cleaned
    and Inspected - Room is
    vacant, cleaned and
    Inspected by the Housekeeping
    Supervisor.
    DL - Double Lock
    Guest has put a double lock in
    the room.
    HU - House Use
    Room is used by the hotel staff
    or someone staying from the
    management team.
    NCI - Newly
    Checked In Room was
    checked in within the last one to
    two hours.
    NS - No Show
    A guest who made a room
    reservation but did not register
    or Check-in.
    SR - Service
    Refused Guest refused to
    clean the room.
    V - Vacant
    MUR
    Make Up Room

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