Cuckoo - Digital Marketing Proposal
Cuckoo - Digital Marketing Proposal
Cuckoo - Digital Marketing Proposal
04 TARGET AUDIENCE
01 BRIEF
RECAP
Business Marketing Communication
Objective Objectives Objective
Total Revenue Online: Awareness: Promoting the image of
Become the Top 1st of Mind in
$1M - Ecom platform Cuckoo - Korea's No. 1
>> Uplift 100% the Rice Cooker industry beautiful-designed rice cooker
same period 2022 and increase market share
Engagement: Stimulate interaction
in the last quarter 2023 with users using activities to clearly
Timeline: demonstrate the "multi -functions"
Oct 2023 - Dec 2023 and "convenience" of the product
Home appliances; technological devices were among the Cuckoo ranked at the first position in the searching keywords
most popular categories on online shopping sites related to rice cooker product
MARKET RESEARCH|MARKET TREND
A great growth opportunities for Cuckoo as it could approach customer segments from competitors.
The market size is 300 trillion VND in 2021 and is expected to be 370 trillion VND in 2023.
Source: Beecost with segment “Nồi cơm điện”, “Nồi áp suất” in each marketplace
MARKET RESEARCH|MARKET OPPORTUNITIES
The home appliances market (especially kitchenware equipment) has great growth potential
01 in the upcoming years with the growth of online shopping platforms & stable cooking
behaviour in Vietnam
02 Customer are more likely to switch brands in the Home industry for a “better value”. And that
is Cuckoo opportunities to offer the best value to them.
On the e-commerce platform, Cuckoo is not only the leading brand in terms of sales volume,
03 but also the leading brand in search demand. However, 56% of Cuckoo products being sold
on have not come from Cuckoo's Official store
Analysis show that there is great growth potential in the Home industry and the rice cooker segment.
Leading in general demand and especially on e-commerce platforms, Cuckoo shows strong potential
for growth.
03
02
COMPETITOR
MARKET
ANALYSIS
RESEARCH
11
COMPETITORS RESEARCH | PRODUCT COMPARISON
• 3-way continuous warming technology, keeping the same flavor for 48 hours -> rice is more delicious
• The pot has a control chip, multi-function use
• Modern and easy-to-use
-> Meeting the needs of aesthetics and high convenience
-> Rarely communicate about rice cookers since 2019. Rice cookers were mainly promoted on functions before 2019
Sunhouse has the highest activities frequency among the players with multiple activities (KOL, PR,
minigames, livestream) on various platforms. Besides, multiple offline activities also show their number 1
position in the home industry
2022
Q1 Q2 Q3 Q4
AWO
Facebook Facebook
Facebook Livestream partnership PR booking
Kitchen photo
Minigame “ĐOÁN ĐÚNG with Viettel Store, FPT Promoting awards
competition
TRÚNG CÁI ĐOÁN”, “MỪNG Shop, Xuân Bắc
SINH NHẬT”, “DỰ ĐOÁN TỈ SỐ
SEA GAMES”, “MUA SP RÚT THẺ
CÀO MAY MẮN, “TƯƠI KHỎE TV Advertisement
CÙNG SUNHOUSE” VTV golden hour
PR Booking Product Launch
show “Thương ngày
Promoting Product TVC, livestream,
nắng về”
Function minigame to
promote the Ultra
KOL Booking (TikTok) Titanium product
YouTube
Shushu Le, Dims Home
Product function sharing
(recipe sharing)
Facebook YouTube
Tiki birthday Promoting New
In-store activation (ĐMX,
Factory tour NguyenKim) Product Functions
Factory tour for Check-in to receive gifts “Giải
customers cứu kim cương”
2022
Q1 Q2 Q3 Q4
AWO
PR booking KOL Booking
Facebook Facebook
Promoting (TikTok)
AWO content Livestream
product Đỗ Kim Phúc
promoting “Nấu món
function (World Cup gìt
product tăng sức đề
for father)
function kháng”
Facebook
Facebook
MT Channel Livestream PR Booking
Minigame “BẾP
(ĐMX) discounts Product
YÊU THƯƠNG -
Toshiba function
TẾT SUM VẦY”
promotion
YouTube
TikTok Promoting
Recipe Sharing Product
using Toshiba Functions MT Channel (ĐMX)
appliances Toshiba promotion
COMPETITORS|HIGHLIGHT ACTIVITIES
Panasonic invest a lot of resources into PR Booking (launching new products), TikTok KOL booking was
heavily boosted in the last 2 quarters of 2022
2022
Q1 Q2 Q3 Q4
AWO
Facebook Facebook Facebook TikTok
AWO content AWO content Minigame “Sinh tố khác KOL booking (Vi Xu,
promoting promoting biệt tìm cho thiệt kĩ” Hoa Hậu Phương Anh)
product product sharing product
function, recipe function, recipe
PR Booking (VNExpress) function)
sharing sharing
New product launch
TikTok PR Booking
MT Channel
Facebook Content Series “Biệt đội New product launch,
(ĐMX)
Minigame giải cứu nước yếu” promoting CSR event
Cuckoo
“Game này dễ
promotion,
quà khỏi chê” TikTok
encourage
online shopping Series “Theo thì Healthy”,
multiple KOLs booking CSR Event
covering various pillars Sống khỏe góp xanh
PR Booking (Zing) (product function, recipe
New product YouTube sharing)
launch Sponsor VTV
Series “Là ĐMX birthday
Nhà” Cuckoo promotion, encourage
online shopping
COMPETITORS|SYNTHESIS
01 Common theme between all competitors is that they utilize mix creative formats together to
deliver the messages - ranging from single posts, minigame, livestream and KOL booking
02 PR and KOL Booking are the new trending channels that are being utilized throughout 2022
03 First month are mainly utilized for branding purpose while the last two months covered with
multiple sales boosting activities
04 CUSTOMER
UNDERSTANDING
CUSTOMER DATA
AUDIENCE SIZE
PRODUCT
MATCHING
(Key product 2023)
CONVERTIBILITY
(Buying Criteria & Budget)
MEET VÂN THE GEMMA - EARLY CAREER PROFESSIONAL
DEMOGRAPHY SEGMENT
- Gender: Female eCommerce knowledge: 🌟🌟🌟🌟★
- Age: 28 - Mariaged Preference for offline channel:
- Income: VND 17 -25 million 🌟🌟🌟★★
- Location: HCMC Health-consciousness: 🌟🌟🌟🌟★
DEMOGRAPHY SEGMENT
- Gender: Male eCommerce knowledge: 🌟🌟🌟★★
- Age: 36 - Married, 1 child Preference for offline channel:
- Income: VND 25 -35 million 🌟🌟🌟🌟★
- Location: Da Nang Health-consciousness: 🌟🌟🌟★★
Young family
Mainly Online:
Mostly know online through: Refer from online information source
- Continue shopping on Ecommerce
1. KOLs/KOCs 1. Google Search Nearly half choose to buy online for
for other products of that brand
2. Ecommerce 2. KOLs/KOCs convenience + main channels are on
- Leave reviews and feedback
3. PR News 3. Ecommerce Ecommerce platform
- Recommend products on
4. Social Ads 4. PR News
Community group
5. OTT 5. Forum/Group Others choose to go offline for real
Offline:
Others may know by Others may know by experience and choose by design
- Recommend to friends and relatives
1. WOM 1. WOM aspects
- Contact support center for issues
2. OOH 2. Offline Store
05
STRATEGIC
APPROACH
The New
Faces of the
Vietnamese
Consumer
THE COMMON THINGS
From To
Key
Message
COOK YOUR MEALS, YOUR WAY
Support Activities
Support Activities Support Activities
KOLs Sharing
PR Booking - 11-11 Live Stream sharing KOLs Sharing
- Booking on E-Newspaper - Multiple Cooking Method by Rice Cooker Support Ecom
Activities
DIGITAL MEDIA
DEEPDIVE
CHANNEL STRATEGY | Channel Selection
Creative asset: Choosing channels
with flexibility in creative asset and
format to maximize the test of
creative ideas
Targeting ability: Focus on channels
with deep targeting to effectively test
Media Consumption: Select
with different target interest, behavior
channels based on your target
audience media consumption to combined with retargeting ability
reach them at the right place
Reach
Facebook Engagement
Bumper
Youtube
Trueview for reach
Digital channel
Tiktok Reach
Google SEM
Always on
SEO
CHANNEL DEEPDIVE|Facebook
Ads demo
Objective Awareness Engagement Convert
Sub -
channel Engagement
Report Ad System
Brand lift Study
Carousel
CHANNEL DEEPDIVE|Youtube
Focus more on Trueview to convey the whole message and use bumper to remind & recall users
Sub - Bumper
channel
Trueview for reach
Format Video
Format Video
Content ads
CHANNEL STRATEGY|LOCAL DISPLAY NETWORK
Maximize reach by combining a variety of formats with targeting groups of customers
Display Phases
interested in household appliances, technology equipment, modern lifestyle.
Ads demo
Increase brand awareness and trigger user clicks by
displaying more products, increasing traffic to the
website
VnExpress / Kenh14
ADx Display / Adx Store
Key metrics:
Impression / Click
VnExpress / Kenh14
> PC: Hot half page, Top banner, Super midcroll
> MB: Pop-up, In page
Key metrics:
Impression / Click
CHANNEL DEEPDIVE|SEO | Market overview
In general, Panasonic is having the highest amount of Organic Traffic in the VN market, in which traffic
from Non - brand accounts for ~ 300K. Besides that Cuckoovina has much behind
While the benchmark is from 90 -100 pagespeed, the page load speed of Cuckoovina.com is: 5 points on mobile
and 33 points on computers, need to fix mobile and computer
CHANNEL DEEPDIVE|SEO | Action Summary
Website performance
upgrade: SEO optimization:
● Compressed all Keywords set rebuild: ● Fix the broken links
images and ● Keywords by and redirect
reduce size funnels ● Increase the
● Build separate ● Increase the amount of
mobile keyword variants backlinks by
optimization site and density promoting PR,
● Increase the sharing
bandwidth
CHANNEL DEEPDIVE|SEO| Keyword Research
Low The keywords that customer want to buy Cuckoo's rice cooker product
funnel ● Product + Brand
● Top/Mid + Brand
● Guarantee
CHANNEL DEEPDIVE|Google - SEM
Defend legitimate trademarks against imitations and attack other competitors by coverage through search
impression share based on the priority level
- Cuckoo,Cuko,
- Nấu ăn
Guckoo,... - Nồi cơm Cuckoo Hàn - Nồi cơm Toshiba
Key keyword - Món ngon Hàn
- Cuckoo Hàn Quốc Quốc chính hãng - Nồi cơm Tefal
Quốc
chính hãng
90% Impression share 70% Impression share 50% Impression share 40% Impression share
Maximize SiS, ensure official Improve official brand & drive Raise brand awareness for Competitive with others
website appear when user users learn more about product those who don't know about brand in users consider buying
Impression share search through website Cuckoo but are highly likely to competitor product
consider buying the product
DEMO ADS
KOL|PILLARS
1 2 3
Cooking Recipes Feature Showcase Lifestyle
Males/husbands looking
Target Females looking for
for equipment, home Mass
Audience cooking recipe
appliances
60% Lifestyle
Content 80% cooking recipe 80% product function
20% Feature Showcase
Pillars 20% lifestyle 20% lifestyle
20% cooking recipe
KOLs/KOCs STRATEGY|SELECTION
Mass/Lifestyle
KOLs
Gia đình Gia Đình Gia đình Giang Ơi Lê Hà Trúc Trí Phan
Cam Xoài Đậu
KOLs KOCs
Cooking
KOLs
Halsey
Shushu Le
Nam Vlog Tracy Yum Kitchen
CHANNEL STRATEGY|LIVESTREAM STRATEGY
Objective
Mainly encourage purchases on Ecommerce and branding for products and Cuckoo
Also can leverage the livestream to promote the new product launch
Objectives
How to:
Suggesting timeline:
- Coordinate with
Tinhte/tech KOLs
TECH MEDIA / - Showcase Cuckoo’s - Video review
- Product highlight
FORUM features and and promote - Advertorial
the message “Cook Your
Meals Your Own Way”
- Showcase Cuckoo’s
features in everyday
- Product highlight - Advertorial
FAMILY cooking and how it can
- Lifestyle content - E-magazine
help simplify the cooking
process
- Showcase Cuckoo as a
lifestyle brand,
- Advertorial
TRENDING implementing the message - Lifestyle content
- E-magazine
“The #1 rice cooker in
Korean story”
PR STRATEGY|E-MAGAZINE SERIES
Cuckoo - Nồi cơm điện số 1 đến từ Hàn Quốc -
Cuckoo - #1 rice cooker from Korea
- Channel: Facebook/TikTok
FAST FLAVOR COOKBOOK
- Channel: Website
- Social: TikTok /Youtube / Facebook
07 BUDGET & KPI
Media Plan|Detailed Media Budget
Channel Objective Budget % Budget Impression Click View Engagement CPM CPC CTR Order AOV Revenue
Facebook Engagement 300,000,000 15.00% 3,125,000 10,482 150,000 96,000 28,620 0.34%
Tiktok Reach 200,000,000 10.00% 14,285,714 42,857 14,000 4,667 0.30% 11,635 2,000,000 23,270,000,000
Booking &
Livestream 200,000,000 10.00%
Production
Booking PR Series 60,000,000 3.00%
2,000,000,000 100.00% 71,338,916 118,273 2,000,000 150,000 28,035 16,910 0.17% 23,270 23,270,000,000
Thank you.