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    7C's Practice

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    khanshaheer477
    The document provides examples of statements and requests that could be made more considerate, positive, and courteous. It then provides revisions of the statements using those guidelines. For example, one statement is revised from "I have worked hard to get you the best deal possible" to "Through diligent effort, I believe I have found a deal that serves your needs well." Another is revised from "I wanted to let you know that I am not happy with some of you in your department" to "I wanted to discuss how we can ensure all teams have an opportunity to provide updates at our weekly meetings." The document provides guidance on rewriting statements to be more positive, considerate of the reader, and solution-focused.

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    7C's Practice

    Uploaded by

    khanshaheer477
    30 views1 page
    The document provides examples of statements and requests that could be made more considerate, positive, and courteous. It then provides revisions of the statements using those guidelines. For example, one statement is revised from "I have worked hard to get you the best deal possible" to "Through diligent effort, I believe I have found a deal that serves your needs well." Another is revised from "I wanted to let you know that I am not happy with some of you in your department" to "I wanted to discuss how we can ensure all teams have an opportunity to provide updates at our weekly meetings." The document provides guidance on rewriting statements to be more positive, considerate of the reader, and solution-focused.

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    7C's practice

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    The document provides examples of statements and requests that could be made more considerate, positive, and courteous. It then provides revisions of the statements using those guidelines. For example, one statement is revised from "I have worked hard to get you the best deal possible" to "Through diligent effort, I believe I have found a deal that serves your needs well." Another is revised from "I wanted to let you know that I am not happy with some of you in your department" to "I wanted to discuss how we can ensure all teams have an opportunity to provide updates at our weekly meetings." The document provides guidance on rewriting statements to be more positive, considerate of the reader, and solution-focused.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    30 views1 page

    7C's Practice

    Uploaded by

    khanshaheer477
    The document provides examples of statements and requests that could be made more considerate, positive, and courteous. It then provides revisions of the statements using those guidelines. For example, one statement is revised from "I have worked hard to get you the best deal possible" to "Through diligent effort, I believe I have found a deal that serves your needs well." Another is revised from "I wanted to let you know that I am not happy with some of you in your department" to "I wanted to discuss how we can ensure all teams have an opportunity to provide updates at our weekly meetings." The document provides guidance on rewriting statements to be more positive, considerate of the reader, and solution-focused.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
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    Rewrite the following statements making them more considerate.

    [3]
    1. I have worked hard to get you the best deal possible.
    2. We will no longer allow you to charge up to $15,000 on your Visa Gold Card. Your new
    limit will be $5,000.
    3. Dear Mr. Jones,
    I am happy to inform you that we have approved your loan.
    4. I am pleased to inform you that your request to use the conference room has been approved.
    5. I have attached the updated company policy for your convenience.
    6. I would like to thank you for your interest in JC’s products.
    Rewrite the following sentences using positive language. [3]
    1. Our department’s budget is small and doesn’t allow for new furniture.
    2. I couldn’t be more pleased that you were not late in shipping our order.
    3. I can’t answer your question until I talk to Mya.
    Rewrite with you-attitude and positive language.
    1. As per the new contract, we will also offer dental insurance.
    2. We have extended the deadline for the submission of the proposal.
    3. Your accounting report is riddled with errors.
    4. We cannot send you the materials until we make sure your cheque clears.
    5. Neither you nor any other members of your documentation group may use the CAD-
    CAM computer lab during maximum usage hours.
    Make the following email more courteous. [5]
    Karim,
    I wanted to let you know that I am not happy with some of you in your department who always
    hijack the discussion at our weekly meetings. You need to learn business ethics. I have a lot of
    projects, and I really need time to get my team's progress discussed as well. You are here to work
    productively. So far, thanks to your department, I haven't been able to do that. Can you make
    sure they make time for me and my team next week?
    Thanks
    The following message lacks concreteness and completeness. Rewrite it fixing these two issues. [5]

    We pleased to launch our new mobile application. It is not only user-friendly, but it has a beautiful and
    appealing GUI (screen). It will solve your time management problems effectively. You don’t need to
    worry about how to manage your time anymore. Our app offers this solution through it various useful
    features.

    The following statements are vague and imprecise. Make them concrete using the strategies taught
    in the course.

    1) The local travel agency offers economical packages for seven-day Alaskan cruises.
    2) Most of the students scored very high on their final exam.
    3) This smartphone has more applications than customers can imagine.
    4) We are making good progress on the project.
    5) The actor has won several awards.

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