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MP Ecogosoftwarepackagea

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Software package A1903.00


Parameters

Errors
Causes for non-starting
Commissioning • Maintenance • Repair

The smart controller

Technical manual
VA1903 – 10/2019
MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

SUMMARY OF MODIFICATIONS IN REGARD WITH THE PREVIOUS VERSION:

MTELecoGO_225_EN

PREVIOUS NEW SW
INDEX
SW PACKAGE PACKAGE DESCRIPTION OF THE MODIFICATION
SECTION
VERSION VERSION

- Corrections related to LINK and MCB boards, concerning


225.00 A1903 1.2 & 1.4 functions associated to group of lifts.
- New functions associated to API of verification systems.

________________________
_______________________________________
__________________________
________________________
__________________________
________________________
_______________
____

CONTENTS

1 PARAMETERS
PARAMETERS ....................................................................
......................................................................................................
..............................................................
............................3
1.1 ALIM board ...............................
..................................................................
.....................................................................
..............................................................
............................3
1.2 MCB board .................................
...................................................................
....................................................................
..............................................................
............................4
1.3 INVERTER unit .................................
..................................................................
....................................................................
.......................................................
.................... 21
1.4 LINK board ...............................
..................................................................
.....................................................................
............................................................
..........................34
2 CONTROLLER ERRORS............................................
.............................................................................
...................................................................
......................................
....40
3 CAUSES FOR A NON-STAR
NON-STARTING
TING ......................................................................
.....................................................................................................
...............................67

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MTELecoGO_CONF_A1903_EN
CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

1 PARAMETERS

1.1 ALIM board

Id Name Help text Values

1: Single-phase
38000 Mains network type It determines the mains network type.
3: 3-phase
208: 208V AC
220: 220V AC
38001 Rated voltage of ma
mains
ins network It dete
determines
rmines the rated voltage of m
mains
ains network
network in
in vol
volts.
ts. 380: 380V AC
00: 400V AC
15: 415V AC
Voltage range of mains network
38002 Internal parameter set by default.
supported
0: Alarm and
Minimum level of charge required to ensure the emergency
lighting
38003 Minimum charge of batteries minimum functions: Below this level, the lift is out of
1: Alarm, lighting
service
and rescue
Maximum electrical frequency of
38004 Internal parameter set by default.
mains network

Minimum electrical frequency of


38005 Internal parameter set by default.
mains network

38006 Electrical supply failure Internal parameter set by default.

Anomalies of the mains network


38007 detected by the phase Internal parameter set by default.
monitoring device
It determines which voltage to be applied to the brake 0: 100V DC
38008 Brake voltage
during the rescue operation. 1: 200V DC
Timer determining, in milliseconds, how long the brake will
Overexcitement time when the
38009 receive 200V DC-voltage to be activated: after that, it will
brake is to be activated
receive a maintenance voltage of 100V DC.
Range: 10.00 to
Minimum voltage from which the When the battery voltage drops below the value set to this
32.00
38010 Alarm due to low battery is parameter, the notification message will be sent to the
Default value:
tripped telephone and the latter will generate an alarm.
22.00
0: Deactivated
It allows enabling one of the auxiliary inputs of the ALIM 1: Terminal EA1
Auxiliary input for reading the
board for reading the status of shaft lighting. It is 2: Terminal EA2
38012 state of the shaft lighting in Fire
mandatory in lifts as per EN 81-72 as it is required to keep 3: Terminal EA3
mode as per EN 81-72
the shaft light on in Fire brigade mode. 4: Terminal EA4

Control the forwarding of data frames no. 10 and no. 11 in 0: No


38018 Routing of CAN-A recording
the software recording. 1: Yes
This parameter shall be set to value 1-Yes, when the
original ALIM board had software version 700 and it is
replaced by an ALIM with software version 222.00*.
Compatibility between software It is set to value 0-No for
for all the othe
otherr installations MP 0: No
38020
packages ecoGO with versions 223.xx, 224.xx and 225.xx 1: Yes
Should you find troubles for identifyin
identifying
g the original
software version of the ALIM or the controller version,
contact the Technical Service of MP.
0: POSITIVE (24
Logic of the auxiliary input for Vdc = shaft lighting
Enables to set up the logic for reading the shaft lighting
reading the shaft lighting ON)
38022 associated to the feature Firefighters Lifts as per EN 81-72.
associated to the feature 1: NEGATIVE (24
It applies only when this function is activated.
Firefighters Lifts as per EN 81-72 Vdc = shaft lighting
OFF)

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MTELecoGO_CONF_A1903_EN
CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

1.2 MCB board

Id Name Help text Values

1 Number of stops It determines the lift number of stops. 1, 2, …, 32


0: Simplex
It determines whether the lift works in simplex
2 Type of installation 1: Duplex
mode or in a group of lifts.
2: Group of 3 or more
1: 1
2: 2
3 Number of the lift It identifies the number of the lift within the 3: 3
group. 4: 4
5: 5
6: 6
0: Pick up
It determines the strategy for call dispatching of 1: Collective-se
Collective-selective
lective
4 Operation mode
the controller. 2: Down collective
3: Full collective
0: Manual
5 Type of doors It determine
determines
s the type of lift doors 1: Hinged
2: Automatic
It determines whether the doors remain
r emain open or 0: Open
6 Position of doors closes when the car is parked and waiting for a 1: Closed
call: 2: Closed at main floor
1: 1
7 Number of accesses It determines the car number of accesses. 2: 2
3: 3
It identifies the building floor leading to the
8 Exit floor of the building
street.
9 Floor for automatic despatch It determines to which floor the automatic 0: Bottom
of the car despatch of the car will be carried out. 1: Top
0: with pushbuttons
10 Type of COP It determines the COP type provided in the car. 1: with numeric
keypad
11 Rated load It determine
determines
s in kg the lift payload.
0: 3VF gearless
1: 3VF gearless non-
MP
12 Type of drive It determines the lift type.
2: 3VF asynchronous
3: Hydraulic with MP
greenvalve
It determines the type of positioning in the 0: MP ecoGO
13 Type of positioning
installation 1: Non-MP
It determines in mm the distance required by the
14 Braking distance controller to stop the car in a comfortable way
for the user.
0: Direct
It determines the starting type of the hydraulic
15 Type of hydraulic starting 1: Star/delta
lift: 2: Star/delta-GMW
In a group of lifts, it determines whether two lifts
Vertical pre-wiring and LOPs 0: No
16 can share all the landing elements (shaft wiring,
shared 1: Yes
LOPs, etc.):
The compensating chain weight is recorded in
17 Weight of the balance chain
kg.
Set, in seconds, the operation maximum time of
18 Maximum time of operation
the motor.
Set, in seconds, the maximum time available to
Maximum time for door get the car door closed (being understood that
19
closing the door is closed when the safety chain contact
for car here is closed).
It determines, in seconds, the time lap from the
moment the car reaches the floor up to the
20 Next call 1 moment it is ready to answer a new call; it
applies at every floor except the floor leading to
the street.
It determines, in seconds, the time lap from the
moment the car reaches the floor up to the
21 Next call 2 moment it is ready to answer a new call: It
replaces Next call 1 when the car is located at
the building exit floor.

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MTELecoGO_CONF_A1903_EN
CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

It determines, in seconds, the alternative time


22 Next call 3 lap to Next call 1 and 2: it only applies when the
parameter 43 set to a value different from 0.
After the car reached the floor, it determines, in
seconds, the extra time, added to "Next service",
23 Timer of landing doors
during which the car calls take precedence over
the landing calls.
Timer setting, in seconds, the maximum time
24 Maximum
the safety time
chainfor opening
caused by of during which any door contact
contac t of the safety chain
remains open before the failure "Time for
any door contact
opening of the door circuit exceeded" appears.
Timer replacing the time, in seconds, set to
Extension of time for door
25 "Next call" when the button provided in the car
opening
for door open extension is pushed.
Set the time, in minutes, after which the car will
Time of despatch to the
26 be dispatched to the parking floor
parking floor
(0 = not applicable).
Set the time when the lift start operating in night
mode: The format shall be ‘hhmm’
‘hhmm’,, where ‘hh’
27 Start of night mode
are the hours (from 00 to 23) and ‘mm’ are the
minutes (from 00 to 59).
Set the time when the lift end operating in night
mode: The format shall be ‘hhmm’
‘hhmm’,, where ‘hh’
28 End of night mode
are the hours (from 00 to 23) and ‘mm’ are the
minutes (from 00 to 59).
Set, in seconds, the time during which the doors
29 Delay in closing of doors
remain full open after they hit an obstacle.
Set the operation mode of call registering:

Fixed mode (for selective controllers): the light


indicator remains ON as long as the call is
registered to inform that the call is recorded.

Flashing mode (for selective controllers): the


light indicator is flashing when the car is
moving and fixed when the car is stopped to
inform that the call is recorded and the lift is in
motion.

Advanced mode 1 (for pick-up controllers):


- When the car is stopped, but it has a 0: Fixed
Registering mode of landing destination or when it is busy, the light 1: Flashing
30
calls indicators of all the landing records are fixed to 2: Advanced 1
inform that the lift is busy. 3: Advanced 2
- When the car is moving, the light indicators of
all the landing records are fixed, except the
destination floor one which is flashing to inform
that the lift is busy and it is coming.

Advanced mode 2 (for pick-up controllers):


- When the car is stopped, but it has a
destination or when it is busy, the light
indicators of all the landing records are fixed to
inform that the lift is busy.
- When the car is moving, the light indicators of
all the landing records are flashing to inform
that the lift is busy and it is coming.
1: Motion direction
Set which information will be associated to the 2: Motion
Information about the
31 indicator of the car motion: It will be shown at direction+Door open
direction of the car motion
every floor. 3: Direction of next
departure
Light signal informing that one of the lift doors is 0: No
32 Light indicator of door open
open: It is shown at every floor. 1: Yes
0: No
33 Light indicator for
busy/available Light signal
available: informing
It is shown atthat the
every lift is busy or
floor. 1: Busy
2: Available

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MTELecoGO_CONF_A1903_EN
CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

Light indicator for "car here": It is shown at


every floor.
0: No
34 Light indicator for "car here"
It is only shown at the floor where the car is 1: Yes
present and as long as the lift is stopped (for lifts
with semiautomatic hinged landing door).
Light indicator for "out of Light indicator for "out of service": It is shown at 0: No
35
service" every floor. 1: Yes
36 Gong audible signal Activate and deactivate the gong. 0: No
1: Yes
Compulsory stop at the Set that the car shall always stop at the building 0: No
37
building exit floor exit floor. 1: Yes
0: Not applicable
1: Filter for the
switching of contact of
door or photocell
It allows you to apply different filters to the car 2: Filter for nº the no:
38 Filtering of car calls
calls to avoid a misuse of the lift. car calls > 3
3: Filter for the no: car
calls > 6
4: Filter for there is
load inside the car
The lift starts the doors opening when it is still 0: No
39 Doors pre-opening
moving, shortly before reaching the floor level. 1: Yes
0: No
It corrects the stopping accuracy of the car to 1: Yes, with open
40 Re-levelling get it at floor level during loading and unloading doors
phases or due to the creeping for hydraulic lifts. 2: Yes, with closed
doors
Set, in seconds, the time it takes to start the car
41 Re-levelling time
re-levelling operation when the latter is required.
0: Yes, without error
detection
It determines whether the photocell is enabled
42 Photocell enabling 1: Yes, with error
or not and, if yes, which type 1
detection
2: No
Depending on the value set to this parameter,
the controller will activate the timer of next call
0: No
3 (parameter 22) in the following conditions:
Activation of the alternative 1: Car calls
43 0: if not applicable
timer for next call 2: Landing calls
1: if car calls are recorded
3: Recorded calls
2: if landing calls are recorded
3: if any call is recorded
In normal operation mode, when the time, in
seconds, set to this parameter is elapsed,
elaps ed, the car
light is switched off unless one of the following
44 Timer for car lighting conditions is met:
- The doors are not fully closed
- The lift is in motion
- There is a load inside the car
It controls the volume of all the sound elements 0: Mute
which are not related to an emergency situation 1: Low
45 Volume of the sound elements
(for instance: pushbuttons, gong synthesizer, 2: Medium
etc.) 3: High
0: No
46 Night mode Activate the night mode operation.
1: Yes
Code for special operations Access code for carrying out special operations
47
from the car from the car.
0: Individual
Criterion for assignment of Define the criterion for the assignment of its
48 1: Group
parking floor parking floor to each lift.
2: Smart

1 Value 0: if the photocell detects an obstacle for more than 5 minutes, the controller will shift to the mode “temporary out of service”. When the obstacle
is removed, to quit this state, just make a car call.
Value 1: The controller considers that there is a photocell error if an obstacle is detected for more than 30 seconds and it will command the slow closing
of doors and it issues a sound alert.
Value 2: the photocell does not exist.

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MTELecoGO_CONF_A1903_EN
CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

Set the level of 1 parking floor that will be used


49 1 parking floor by the parameter "Criterion for assignment of
parking floor".
Set the level of 2 parking floor that will be used
50 2 parking floor by the parameter "Criterion for assignment of
parking floor".
Set the level of 3 parking floor that will be used
51 3 parking floor by the parameter "Criterion for assignment of
parking floor".
Landings where the dispatch 0: None
Set the landings where the automatic dispatch to
52 to the parking floors is not 1: Lowest landing
parking floors is not enabled.
enabled 2: 2 lowest landings
0: Not applicable
Enable the simulation mode allowing an
1: Levels+pulses
53 Simulation mode automatic simulation of some elements in the
2: Calls
installation, like levels, pulses and calls.
3: Levels+pul
Levels+pulses+calls
ses+calls
0: No function
1: I-EN 81-73
Evacuation floor
2: I-EN 81-73
Alternative floor
3: I-EN 81-73 Fire
deactivation
4: O-EN 81-73
5: I-Out of Service
6: O-Out of Service
7: I-EN 81-72
8: O-EN 81-72
9: Governor tripping
10: I-Inspection mode
54, 56, Function of MCB board from the pit command
It determines whether the ESM1 terminal,
58, 60, terminals ESM1, gem, ESM3, 11: I-Up pushbutton in
located on the MCB board, acts as an input (I-)
62, 64, ESM4, ESM5, ESM6, ESM7, inspection mode from
or as an output (O-) and its function.
66, 68 ESM8 the pit command
12: I-Down pushbutton
in inspection mode
from the pit command
13: I – Automatic
activation of Fire
fighter mode as per
Swiss standard
14: I-Manual activation
of Fire fighter mode as
per Swiss standard
15: Deactivation of Fire
fighter mode as per
Swiss standard
16: I – Flooded pit
Set the activation logic of the function defined
for the input/output ESM1 of MCB board.

If it is an input:
- With voltage of 24V DC at the input, it activates
the function assigned at previous parameter.
- Without voltage of 24V DC at the input, it
55, 57,
Logic of MCB board terminals activates the function assigned at previous
59, 61, 0: Without 24V DC
ESM1, ESM2, ESM3, ESM4, parameter.
63, 65, 1: With 24V DC
ESM5, ESM6, ESM7, ESM8
67, 69
If it is an output:
- With voltage of 24V DC at the output, when the
function assigned at previous parameter is
activated.
- Without voltage of 24V DC at the output, when
the function assigned at previous parameter is
activated.
Set which standard determines the behaviour of 0: None
the lift in the event of fire.
70 Type of fire operation 1: EN 81-72
Parameters to be taken into account for each
2: EN 81-73
option:

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MTELecoGO_CONF_A1903_EN
CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

1- For option EN 81-72 4: EN 81-73 + Fire


1a- Controller brigade function
On MCB board, set inputs ESM1 and ESM2 for 5: Fire fighter mode as
activating the Fire brigade mode, and input per Australian standard
ESM4 or ESM5 for cancelling the group operation 6: Fire fighter mode as
mode of lifts. per Swiss standard
On REV board, one of terminals from ESM1 to
ESM4 shall be set as an output to disable the 2nd
COP.
On ALIM board, one of terminals from ESA1 to
ESA4 shall be set as an output for activating
the machine room light.
In the event of double landing, the protected
landing shall be set at all the level where
existing.
On CAR1 or CEC1_1 board, one of terminals from
DCA3 to DCA4, if it is CAR1, and J13 to J14, if it
is CEC1_1, both the input and the output for the
open door pushbutton of landing 2 (PAP2), shall
be set in the event of double landing.
1b- Power supplies
Set parameters 38012 and 38022 for activating
the shaft light.
2- For all the other options
They are set by means of inputs ESM1, ESM2
and ESM3 on MCB board.
The option "Fire EN 81-73 + Fire brigade
function" consists of the fire operation as per EN
81-73 and the Fire brigade function which is not
in accordance with the European Directive.
For all the options, in the event of double
landing, the protected access shall be set at
parameter "Access for evacuation/
evacuation/protected"
protected" for
every floor.
Landing for evacuation in the Set to which landing the car shall be led when
71
event of fire the fire operation is activated.
Alternative landing for Set to which alternative landing the car shall be 0: No
72
evacuation in the event of fire led when the fire operation is activated. 1: Yes
Set the maximum ambient temperature (in ºC)
Maximum temperature in the
73 allowed in the machine room without interfering
machine room
with the lift operation.
Set the minimum ambient temperature (in ºC)
allowed in the machine room without interfering
Minimum temperature in the with the lift operation.
74
machine room If this temperature is exceeded, the lift will no
longer operate after the ongoing travel is
completed.
Set in which circumstances a competent person
for maintenance is required to take the lift back
to normal operation by means of a manual reset
of the installation.
If the lift shall comply with the EN 81-1/2 + A3
or the EN 81-20, the value to be set to this
parameter shall be different from NO. 0: No
Circumstances requiring a
Circumstances - No: this function does not apply 1: As per European
75
manual reset - According to European Standard: this function Standard
only applies in the event of serious failure, i.e. 2: Any failure
final switch failure, travel maximum time
exceeded, pressure switch and brake micro-
switches.
- Any failure: this function applies to any failure
leading the lift to "permanent out of service"
state.
Control of doors in inspection Set whether the door opening and closing is 0: No
76
mode controlled from the console in inspection mode. 1:
0: Yes
No
Set which element will carry out the reading of
77 Reading of load 1: On MCB board
load according to the lift type.
2: On REV board

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MTELecoGO_CONF_A1903_EN
CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

3: On MP greenvalve
board (hydraulic)
0: MP ecoGO
Determine which type of telephone the controller
78 Type of telephone 1: Fonomac 3
will use to carry out emergency calls.
2: Non-MP
Maximum number of Set the number of travels per hour that the car
79
operations per hour can make.
1: Built-in
80, 81, Operator model of access 1, 2 2: 2 signals + door
Set the operator model of access 1, 2 and 3.
82 and 3 mechanical interlocking
3: 2 signals
0: No
Function of REV board It determines whether the ESMx terminal, 1: Governor tripping
83, 85,
terminals ESM1, ESM2, ESM3, located on the REV board, acts as an input (I-) 2: Disabling the 2nd
87, 89
ESM4 or as an output (O-) and its function. COP in fire operation
mode
Set the activation logic of the function defined
for the input/output ESMx of REV board.
If it is an input:
- With voltage of 24V DC at the input, it activates
the function assigned at previous parameter.
- Without voltage of 24V DC at the input, it
activates the function assigned at previous
84, 86, Logic of REV board terminal
terminals
s 0: Without 24V DC
parameter.
88, 90 ESM1, ESM2, ESM3, ESM4 1: With 24V DC
If it is an output:
- With voltage of 24V DC at the output, when the
function assigned at previous parameter is
activated.
- Without voltage of 24V DC at the output, when
the function assigned at previous parameter is
activated.
Function of REV board It determines whether the ESAx terminal,
91, 93,
terminals ESA1, ESA2, ESA3, located on the REV board, acts as an input (I-) 0: No function
95, 97
ESA4 or as an output (O-) and its function.
Set the activation logic of the function defined
for the input/output ESAx of REV board.
If it is an input:
- With voltage of 24V DC at the input, it activates
the function assigned at previous parameter.
- Without voltage of 24V DC at the input, it
92, 94, Logic of REV board terminal
terminals
s activates the function assigned at previous 0: Without 24V DC
96, 98 ESA1, ESA2, ESA3, ESA4 parameter. 1: With 24V DC
If it is an output:
- With voltage of 24V DC at the output, when the
function assigned at previous parameter is
activated.
- Without voltage of 24V DC at the output, when
the function assigned at previous parameter is
activated.
0: No function
1: Key switch for door
locking
2: Key switch for lift
out of service
3: Key switch for
Function of terminals EA1, priority of car calls
99, 101, It determines a function for EAx terminal located
EA2, EA3, EA4 for CAR1 board 4: Car key switch for
103, on the CAR1 board or Exx terminal located on
or EA1, EA2, E15, E16 for firemen
105 CEC1_1 board.
CEC1_1 board 5: Key switch for
authorised personnel
6: An external element
activates the COP
7: Extractor2
8: Button for extended
door opening

2
This value is set when parameter 412 is set to value 3 or 4.

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MTELecoGO_CONF_A1903_EN
CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

9: Button for door


opening of access 2 as
per EN 81-72
Set the activation logic of the function defined
for the input EAx of CAR board or Exx of CEC1_1
board.
100, Logic of terminals EA1, EA2,
102, EA3, EA4 for CAR1 board or 0: Without 24V DC
- With voltage of 24V DC at the input, it activates
104,
106 EA1, EA2,
CEC1_1 E15, E16 for
board the function assigned at previous parameter. 1: With 24V DC
- Without voltage of 24V DC at the input, it
activates the function assigned at previous
parameter.
0: No function
1: Recording of car
calls to level 13
Function of terminals SA3, It determines a function for the terminal SAx
107, 2: Recording of car
SA4 for CAR1 board or S15, located on CAR1 board or S1x located on CEC1_1
109 calls to level 14
S16 for CEC1_1 board board
3: Light indicator of
pushbutton for opening
access 2 doors
Set the activation logic of the function defined
for the input SAx of CAR board.
Logic of SA3, SA4 for CAR1
108, - With voltage of 24V DC at the input, it activates 0: Without 24V DC
board or S15, S16 for CEC1_1
110 the function assigned at previous parameter. 1: With 24V DC
board
- Without voltage of 24V DC at the input, it
activates the function assigned at previous
parameter.
111,
113,
Function of terminals E1, E2, It determines a function for the terminal Ex,
115, 0: No function
E3, E4, E5 of DOC1 board located on DOC1 board.
117,
119
Set the activation logic of the function defined
for the input Ex of DOC1 board.
112,
114,
Logic board of terminals E1, - With voltage of 24V DC at the input, it activates 0: Without 24V DC
116,
E2, E3, E4, E5 of DOC1 board the function assigned at previous parameter. 1: With 24V DC
118,
- Without voltage of 24V DC at the input, it
120
activates the function assigned at previous
parameter.
121,
123,
Function of terminals E1, E2, It determines a function for the terminal Ex
125, 0: No function
E3, E4, E5 of DOC2 board located on the DOC2.
127,
129
Set the activation logic of the function defined
for the input Ex of DOC2 board.
122,
124,
Logic of terminals E1, E2, E3, - With voltage of 24V DC at the input, it activates 0: Without 24V DC
126,
E4, E5 of DOC2 board the function assigned at previous parameter. 1: With 24V DC
128,
- Without voltage of 24V DC at the input, it
130
activates the function assigned at previous
parameter.
131,
133,
Function DOC3 board It determines a function for the terminal Ex
135, 0: No function
terminals E1, E2, E3, E4, E5 located on the DOC3.
137,
139
Set the activation logic of the function defined
for the input Ex of DOC3 board.
132,
134,
Logic of DOC3 board terminals - With voltage of 24V DC at the input, it activates 0: Without 24V DC
136,
E1, E2, E3, E4, E5 the function assigned at previous parameter. 1: With 24V DC
138,
- Without voltage of 24V DC at the input, it
140 activates the function assigned at previous
parameter.
0: MP 7-Segment-LCD
141 Type of display in car Set the type of display of the COP.
1: MP TFT

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

2: Non-MP,
communication via CAN
0: Deactivated
1: Voice synthesizer
2: Voice synthesizer +
Operation mode for car audio Select the operation mode for the car audio
142 analogue telephone
module (TEL) module
3: Voice synthesizer +
built-in digital
telephone
0: Never
1: Always
143 Background music Set when the background music is playing.
2: Only during the
service
Time during which the alarm pushbutton shall be
pressed until an alarm call is generated:
Period for the activation of the
144
alarm pushbutton
1 to 9: these are the seconds for pressing the
button until the call is generated.
Function associated to available the inputs and
outputs on the TEL board:
0: None
Function of the configurable 0: None 1: Pictograms of the
145 inputs and outputs located on 1: Pictograms of the COP COP
the TEL board 2: Inputs and outputs configured from SIGMA 2: SIGMA
platform: The inputs are monitored from inputs/outputs
sigma4lifts web and the outputs are set to a
value.
Determine the use of the terminal XTLBUC for
auxiliary audio
Function of the terminal 0: None
146 XTLBUC located on the TEL 1: Induction loop
0: None
board 2: Auxiliary speaker
1: Induction loop
2: Auxiliary speaker
Determine the volume of the main speaker in a
telecom (0 to 10):
General volume of the main
147
speaker of TEL board
0: mute
01 to 10: level of audio volume
Determine the volume of the main speaker in a
General volume of the telecom (0 to 10):
148
auxiliary speaker of TEL board 0: mute
01 to 10: level of audio volume
Determine the volume of the main speaker
General volume of the during the playing of voice messages (0 to 10):
149 synthesizer main speaker of
TEL board 0: mute
01 to 10: level of audio volume
Determine the volume of the auxiliary speaker
General volume of the during the playing of voice messages (0 to 10):
150 synthesizer auxiliary speaker
of TEL board 0: mute
01 to 10: level of audio volume
Determine the volume of the main speaker
General volume of the
during the audio of background music (0 to 10):
151 background music main
0: mute
speaker of TEL board
01 to 10: level of audio volume
Determine the volume of the auxiliary speaker
General volume of the during the audio of background music (0 to 10):
152 background music auxiliary
speaker of TEL board 0: mute
01 to 10: level of audio volume
The option "0" guarantees the compliance with
0: No
the standard that demands the minimum level of
1: Only in operation
battery charge for any operation mode, except
Enabling the operation without modes associated to
153 the ones belonging to group 1*. The option "1"
batteries or low battery allows working without batteries in modes maintenance
2: In all the other
belonging to group 2 as well and the option "2"
operation modes
makes it possible in any other operation mode.

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

* Group 1 : Assembly command, MES and


adjustment maintenance,
maintenance, Fire brigade EN 81-72
81 -72
and electro-manual rescue.
Group 2 : Inspection Maintenance and Test
maintenance.
Function U36: French standard for the use of lifts
154 Function U36
in the event of fire.
0: No
It determines the level of energy savings for the 1: Level 0
155 Level of STAND BY
installation. 2: Level 1
3: Level 2
It determines how long the leds will be switched
STAND BY Level 0 for LED
156 on from the moment the controller starts
timer
operating in normal mode.
It determines, in minutes, how long the car
STAND BY Level 0 for car display will remain switched on while the lift is
157
display timer parked at floor, waiting for a new service
command.
Set the length, in mm, of the landing door
unlocking zone where the car can move with
158 Length of unlocking zone
doors open: This value shall be less that the
length of magnet (ZS) for safety zone.
Set where the overspeed governor is located in
0: No
Location of the overspeed the installation: its location determines from
159 1: Car
governor which electronic board (MCB or REV) the tripping
2: Shaft
will be commanded.
0: No
Set the function assigned to the KCAM relay of
160 Function of the KCAM relay 1: Cam activation
the REV board.
2: Governor activation
Enable the speed control of the inverter before
0: No
161 Pre-starting the lift doors are full closed: This function
1: Yes
reduces the lift starting time.
0: Mute
It controls the volume for all the sound elements
Volume for sound elements in 1: Low
162 which are not related to an emergency event:
night mode 2: Medium
buttons, gong, synthesizer, piped music...
3: High
Set the car microphone volume when used for
Microphone volume of TEL phone calls (0 to 10):
163
board when used as a phone 0: mute
01 to 10: audio volume level
Set the car microphone volume when used for
Microphone volume of TEL
intercom (0 to 10):
164 board when used as an
0: mute
intercom
01 to 10: audio volume level
Brightness of built-in State in % the brightness of car pictograms as
165 pictograms per Standard EN 81-28.
Synthesizer - messages Enable the playing of synthesizer messages 0: Enabled
166
related to the floor when arriving at the destination floor. 1: Disabled
Enable the playing of synthesizer messages
Synthesizer - messages 0: Enabled
167 informing about the opening or closing of the lift
related to the doors 1: Disabled
doors.
Synthesizer - messages Enable the playing of synthesizer messages 0: Enabled
168
related to the motion direction informing about the lift motion direction. 1: Disabled
Synthesizer - special Enable the playing of synthesizer special 0: Enabled
169
messages messages. 1: Disabled
Synthesizer - messages Enable the playing of synthesizer messages
0: Enabled
170 played in car during an alarm devoted to the users trapped into the car, during
1: Disabled
call an alarm call.
Enable the playing of synthesizer messages
Synthesizer - messages
devoted to the receiver of the alarm call: This 0: Enabled
171 played to the receiver during
message will not be payed via the car 1: Disabled
an alarm call
loudspeaker.
172,
175, AUDIO 1, AUDIO 2, AUDIO 3, Set the microphone volume of the AUDIO x
178, AUDIO 4 - microphone volume module.
181

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

173,
AUDIO 1, AUDIO 2, AUDIO 3,
176, Set the loudspeaker volume of the AUDIO x
AUDIO 4 - loudspeaker
179, module.
volume
182
0: Disabled
174, 1: Intercom
177, AUDIO 1, AUDIO 2, AUDIO 3, 2: Telephone +
Set the operation mode of the AUDIO x module.
180, AUDIO 4 - Operation mode intercom
183 3: Intercom for
evacuation floor
Alarm filtering as per EN 81- 0: Deactivated
184 Activate or deactivate the alarm filtering.
28 1: Activated
Determine the controller behaviour after a 1: Inhibition of
Controller behaviour after a default related to the leveller is detected. operations with door
185
leveller default open
2: Lift out of service
Key switch for out of service Key switch on the COP for shifting the lift out of 0: No
186
in car service. 1: Yes
When the key switch on the COP is activated, all
Key switch for priority of car the landing and car calls recorded are removed 0: No
187
calls and, from this moment only the
t he new car calls will 1: Yes
be permitted.
Set in mm the height between the car floor -
188 Car height measured from inside the car- up to the roof -
measured outside the car.
189,
Loudspeaker volume in
191, Set the loudspeaker volume in intercom
193, intercom mode for AUDIO 1, operation mode
AUDIO 2, AUDIO 3, AUDIO 4
195
190,
Microphone volume in
192, Set the microphone volume in intercom
intercom mode for AUDIO 1,
194, operation mode
AUDIO 2, AUDIO 3, AUDIO 4
196
Main loudspeaker volume in Set the car main loudspeaker volume in
197
intercom mode intercom operation mode
Auxiliary loudspeaker volume Set the car auxiliary loudspeaker volume in
198
in intercom mode intercom operation mode
Set, in hundredth, how long it takes the
Stop delay in automatic controller to give the order to stop to the lift
199
rescue from the moment the level magnet has been
detected.
0: Default
Position of doors in out of Set the position of doors when the lift is out of
200 1: Closed
service state service caused by an authorised person.
2: Open
0: Default
Position of doors in phase 1 of Set the position of doors when phase 1 of fire
201 fire mode has been completed. 1: Open
2: Closed
Key switch for authorised This function does not allow any call from the 0: No
202
personnel COP when the key switch is activated. 1: Yes
It enables to choose controlled closing of car
Controlled closing of doors
and landing doors when any of the maintenance
when the controller is 0: No
203 modes is activated, For the compliance of
operating in any maintenance 1: Yes
standards EN 81-1 and EN 81-20, this
mode
parameter shall be set NO value (0).
0: mode 1100
1: mode 1101
2: mode 1102
3: mode 1103
204, LOB board: operation mode of 4: mode 1110
Set the functions associated to connectors
207, the LOP associated to the 5: mode 1111
XC1/XL1/XB1, XC2/XL2/XB2, XC3/XL3/XB3,
210, connector pack 1, pack 2, 6: mode 1112
XC4/XL4/XB4 of LOB boards
2133 pack 3, pack 4 7: mode 1113
8: mode 1120
9: mode 1121
10: mode 1122
11: mode 1123

3
Parameter 204 to 215 are associated to a LOB board; therefore, they will be repeated for every LOB board existing in the inst allation.

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

205, LOB board: level number of


208, the LOP associated to the
Set the relevant floor level for this LOP.
211, connector pack 1, pack 2,
214 pack 3, pack 4
206, LOB board: access number of
1: 1
209, the LOP associated to the
Set the relevant car access for this LOP. 2: 2
212, connector pack 1, pack 2,
3: 3
215 pack 3, pack 4
Number of LOB boards in the Determine the number of LOB boards in the
396
installation installation
When this parameter is set to value Yes, it
ensures that all the other parameters related to 0: No
397 Standard EN 81-20
the requirements of Standard EN 81-20 are 1: Yes
properly set.
When this option is activated, an action out of
the shaft is required to shift back to NORMAL
mode after leaving the inspection mode from the
pit control panel:
0: No
A) shift the MODE selector to MES position, then
1: With MES selector or
to NORMAL.
landing pushbutton at
Reset from the bottom floor B) keep on pressing for 5 s the landing button at
bottom floor (default
398 after leaving the inspection bottom floor. A beep will sound; it is the signal
value)
mode from the pit for inserting a code consisting of pushing 3 times
2: With MES selector
the button. The operation will be confirmed with
3: With keyswitch at
a sound signal.
bottom floor
C) activate a keyswitch provided for this
function; it is located on the bottom floor LOP.
As long as the controller is not reset, it will
display the cause for non-startin
non-startingg A23.
When this option is activated, an action out of
the shaft is required to shift back to NORMAL
mode after leaving the inspection mode from the
car roof control panel:
A) shift the MODE selector to MES position, then 0: No
to NORMAL. 1: With MES selector or
Reset from the bottom floor
B) keep on pressing for 5 s the landing button at landing pushbutton at
399 after leaving the inspection
any floor. A beep will sound; it is the signal for any floor (default
mode from the car roof
inserting a code consisting of pushing 3 times value)
the button. The operation will be confirmed with 2: With MES selector
a sound signal.

As long as the controller is not reset, it will


display the cause for non-startin
non-starting
g A23.
0: Normal
401 Type of pit Set the type of pit. 1: Reduced
2: Extra reduced
402 Type of headroom Set the type of headroom. 0: Normal
2: Reduced
Action of the controller when detecting flooded 0: No
403 Detection of flooded pit
pit. 1: Lift out of service
Action required get the fire mode completed
and the lift back to normal mode. If there is a
0: Reactivation of the
fire automatic detection central, the value of
fire signal
404 Deactivation of the fire mode this parameter shall be in accordance to the
1: Specific signal for
specific features of this central. If the actuator
deactivation
is manual, the value shall be set to
"Reactivation of the fire signal".
Parameter devoted to the use of external
elements such as card reader or numeric
keypad.
Set to Yes value, all the COP's pushbuttons are
COP activation via an external 0: No
405 deactivated, and the pushbuttons will only be
element 1: Yes
activated for 5 seconds when the input is
activated (via applying 24 Vdc) at the
configured input, by setting parameter 99, 101,
103 or 105 to value 6.
0: Mute
Volume of sound signals in Set, in dB, the volume of alert sound signals
406 1: Low
mode fire/fire brigade emitted when the lift is in such a situation
2: Medium

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

where the fire mode effective entry is not 3: High


possible.

The value Low corresponds to approx. 35 dB


and the High is approx. 65 dB.
The simple check is partial. The advanced check
Checking the contacts of 0: Simple check
407 is complete, but it requires the ALIM to be
doors 1: Advanced check
connected between terminals 90-95.
Set, in seconds, the time during which the
Timer for activating the
408 button for door closing remains deactivated
button for door closing
after the lift stopping.
This parameter shall be set to value 1-Yes,
when the original software package version of
MCB board is 700 and it is going to be replaced
by an MCB which software package version is
222.00*.
The value to be set will be 0-No, for all the
other MP ecoGO installations belonging to the
Compatibility between
Compatibility 1A suite.
409
software packages
If you are in troubles to identify the original
software package version of MCB or the suite to
which your controller belongs, contact the
Technical Service of MP.

* Software package 222.000 or later standard


versions.
This parameter activates or deactivates the
protection against overcurrent
overcurrent of de 24 V-
Protection against overcurrent power supply in CAN of group of lifts. 0: No
410
in CAN of group of lifts It shall be set to value 0-No if the lift MCB 1: Yes
board is a V1. If the MCB is a V2, the value to
be set is 1-Yes.
This parameter determines, in seconds, the
411 Extractor timer from 0 to 256 seconds
time for values 1, 2 and 3 of parameter 412.
Value 0: Without extractor / fan
Value 1: Associated to every lift start and to a
timing set to paramete
parameterr 411. It activates the
extractor at starting, during the entire travel,
and the time added at parameter 411. That
time will run from the lift stopping.
Value 2: Associated to every lift stopping and to
a timing set to parameter 411. It activates the
extractor at a service completion. The running
time is the value set to parameter 411 and it
will run from the lift stopping until the time
ends or until a new lift start.
Value 3: Associated to a monostable actuator
on the COP. In this mode, when activating the 0: Without extractor
relevant input on CAR board, the extractor 1: Every lift start
activation remains during all the time set to 2: Every lift stopping
parameter 411, from the moment of the input 3: With monostable
412 Function extractor in car
activation. During the timing, if the actuator is actuator
pressed again, the extractor is deactivated. 4: With bistable
Value 4: Associated to bistable actuator on the actuator
COP. In this mode, when activating the relevant
input on CAR board, the activation of the
extractor output remains as long as the CAR
board input is activated.

Remarks:
Values 1, 2 and 3 will be necessarily associated
to a timing value. The timing value 0 of
parameter 411 will only be allowed for value 0
of parameter 412.
Values 3 and 4 will be necessarily associated to
one of the CAR board inputs.
For any value, 1, 2, 3 and 4, of this parameter,
if the communication between CAN-A and CAN-

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

M is lost, the extractor output shall be


activated, in such a way any problem in CAN-M
remains without effect on the extractor
activation.
3 and 4 will be the values available in any
controller mode, also for assembly and rescue
modes.
This parameter determines the number of
No. of attempts for opening attempts for opening the doors the controller
413 the doors when a safety chain performs when detecting a safety chain bypass from 0 to 5
bypass or a lock is detected or a lock before displaying the relevant error.
(Errors F0355, F0356, etc.)
This parameter determines whether the car is 0: No
414 second COP in car
provided with a second COP. 1: Yes
This parameter determines, in tenths, the time
Time for detecting stuck
415 it takes for the controller to detect that the 0..50
contactor
contactor is stuck.
0: Without function
416, 1: Monitoring of the
418, Function of terminal EA1, EA2, It determines a function for terminal EAx, circuit for governor
420, EA3, EA4 on ALIM board located on the ALIM board. remote triggering
422 2: Monitoring of shaft
lighting
It determines the logic for activating the
function defined for the input EAx on ALIM
board:
417,
419, Logic of terminal EA1, EA2, - Presence of 24 Vdc-voltage at the input 0: Without 24 VDC
421, EA3, EA4 on ALIM board activates the function already assigned at 1: With 24 VDC
423 previous parameter
- Absence of 24 Vdc-voltage at the input
activates the function already assigned at
previous parameter
0: Without function
Function of relay KA1 on ALIM It determines the relay KA1 function (terminal 1: Activation of bypass
424
board C1/NC1/NA1). check on car door
series
It determines the operation logic of the voltage-
free changeover contact C1/NC1/NA1 on ALIM
board for the function defined at paramete
parameterr
Logic of relay KA1 on ALIM 0: C1-NC1
425 424.
board 1: C1-NA1
If it is contact closed, it will be C1 - N1; if it is
contact open, it will be C1 - NA1.
It determines whether relay C2/NC2/NA2, 0: Without function
Function of relay KA2 on ALIM located on the ALIM board, works as an input 1: Activation of bypass
426 board (I-) or as an output (O-) and it assigns a check on car door
certain function. series
It determines the operation logic of the voltage-
free changeover contact C2/NC2/NA2 on ALIM
board for the function defined at parameter
Logic of relay C2/NC2/NA2 on 0: C2-NC2
427 426.
ALIM board 1: C2-NA2
If it is contact closed, it will be C2 - N2; if it is
contact open, it will be C2 - NA2.
The value 0 deactivates the sound signal
informing that the sequence of pushbuttons
performed on the inspection panel is wrong. It
sounds because the common pushbutton has
Sound indicator of an error in 0: deactivated
428 been pressed first, then the direction
the pressing sequence 1: activated
pushbutton, but the right way is to press the
direction pushbutton and after the common
one. Value 1 is to get this information
activated.
It enables the fire brigade keyswitch in car to
start the PHASE 2 of the fire operation, as per
0: No
429 Fire brigade keyswitch in car EN 81-72.
1: Yes
The keyswitch input shall be set at one of
following parameters: 99, 101, 103 ,105.

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

0: No function
1: Key switch for door
locking
2: Key switch for lift
out of service
3: Key switch for
priority of car calls
4: Car key switch for
fire brigade
5: Key switch for
authorised personnel
430,
Function of terminal EA1 of It determines a function for EA1 terminal 6: An external element
432,
CAR2 board or EA1 of CEC2_1 located on the CAR2 board or EA1 terminal activates the COP
434,
board located on CEC2_1 board. 7: Extractor4
436
8: Car call pushbutton
to level 13 (only for
CAR1 board)
9: Car call pushbutton
to level 14 (only for
CAR1 board)
10: Pushbutton for
door opening extension
11: Pushbutton for
door opening of access
2 as per EN 81-72
Set the activation logic of the function defined
for the input EAx of CAR2 board or Exx of
CEC2_1 board:
431, Logic of terminal EA1, EA2,
433, EA3, EA4 of CAR2 board or - With voltage of 24V DC at the input, it 0: Without 24 VDC
435, EA1, EA2, E15, E16 of CEC2_1 activates the function assigned at previous 1: With 24 VDC
437 board parameter.
- Without voltage of 24V DC at the input, it
activates the function assigned at previous
parameter.
0: No function
1: Key switch for door
locking
2: Key switch for lift
out of service
3: Key switch for
priority of car calls
4: Car key switch for
fire brigade
5: Key switch for
authorised personnel
438, Function of terminal SA3, SA4 It determines a function for SAx terminal 6: An external element
of CAR2 board or S15, S16 of activates the COP
440 located on the CAR2 or Sxx of CEC2_1 board.
CEC2_1 board 7: Extractor5
8: Car call pushbutton
to level 13 (only for
CAR1 board)
9: Car call pushbutton
to level 14 (only for
CAR1 board)
10: Pushbutton for
door opening extension
11: Pushbutton for
door opening of access
2 as per EN 81-72
Set the activation logic of the function defined
Logic of terminal SA3, SA4 of for the output SAx of CAR2 board or Sxx of
439, 0: Without 24 VDC
CAR2 board or S15, S16 of CEC2_1 board:
441 1: With 24 VDC
CEC2_1 board
- With voltage of 24V DC at the output, it

4 This value is to be set when values 3 or 4 have been assigned to parameter 412.
5 This value is to be set when values 3 or 4 have been assigned to parameter 412.

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

activates the function assigned at previous


parameter.
- Without voltage of 24V DC at the output, it
activates the function assigned at previous
parameter.
442,
Function of terminal XJ15,
444, It determines a function for XJxx terminal
XJ16, XJA1, XJA2 on CEC2_1 0: No function
446, located on the CEC2_1 board,
448 board
Set the activation logic of the function defined
for the input XJxx of CEC2_1 board:
443,
- With voltage of 24V DC at the input, it
445, Logic of terminal XJ15, XJ16, 0: Without 24 VDC
activates the function assigned previous
447, XJA1, XJA2 on CEC2_1 1: With 24 VDC
parameter.
449
- Without voltage of 24V DC at the input, it
activates the function assigned at previous
parameter.
450,
Function of terminal XJ15,
452, It determines a function for XJxx terminal
XJ16, XJA1, XJA2 on CEC2_2 0: No function
454, located on the CEC2_2 board,
board
456
Set the activation logic of the function defined
for the input XJxx of CEC2_2 board:
451,
- With voltage of 24V DC at the input, it
453, Logic of terminal XJ15, XJ16, 0: Without 24 VDC
activates the function assigned previous
455, XJA1, XJA2 on CEC2_2 parameter. 1: With 24 VDC
457
- Without voltage of 24V DC at the input, it
activates the function assigned at previous
parameter.
Length of ZS magnet at top Determines, in mm, the ZS magnet length at
458
level top level.
Length of ZS magnet at Determines, in mm, the ZS magnet length at
459
bottom level bottom level.
0: All
1: Alerts
2: Information
Set the events to be logged and saved in the 3: Telephony
460 Log of events
controller memory. 4: Alerts + Information
5: Alerts + Telephony
6: Information +
Telephony
When activating this landing pushbutton, the lift
of the group that will answer a determined
landing call is selected.
The chosen lift shall fulfil the following
conditions:
• To be a lift providing service to all the
landings. This usually happens in the event of
group of asymmetrical lifts where one or more
lifts have, at least, one level less than the other
ones, at an extreme floor of the run. The
0: No
possibility to apply this option to an
1: Call when moving
Pushbutton of discriminated intermediate floor is not considered.
461 downwards
call • If one of the lifts does no t serve the top level,
2: Call when moving
when activating the pushbutton of
upwards
discriminated call, the lift attending this floor
will respond, when moving upward. Value 2
"Call when moving up" shall be set to the
parameter.
• If, conversely, one of the lifts does not serve
the bottom level, when activating the
pushbutton for discriminating a call, the lift
attending this floor will respond, when moving
downward. Value 1 "Call when moving up" shall
be set to the parameter.
Signal for activating the The signal will be activated when the lifts 0: No
462
landing floor lighting reaches the floor level and at the same time the 1: Yes

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

command for opening the doors is issued. By


default, the lighting will be on for 2 seconds,
unless another time set to parameter 463.
The signal will only be
b e activated in normal
operation mode. For any other operation mode
and state of the lift, this signal will be
deactivated.
The operation mode of the operating panel shall
be 1103 or 1113.
Set, in seconds, the timer of landing floor
463 Timer of landing floor lighting 2 to 999 s
lighting determined at parameter 462.
Set the position of doors when the car is parked
at this floor. 0: Default
10016 Position of doors in idle state 1: Closed
0: The default value is the value set to parameter 2: Open
6.
0: No
1: Access available
from the COP
It allows you to restrict the access to this floor
2: Access available
1002 Restricted floor by means of an access code or in a permanent
from the LOP
way.
3: Enabled via special
call
4: Yes
Set the access code to make calls to this floor
1003 Code for car calls
from the car:
Symbol identifying this floor within the display
1004 Floor identification sequence.
1: 1
2: 2
3: 1 -2
1005 Available accesses Assign the available accesses for this floor. 4: 3
5: 1 -3
6: 2 -3
7: 1 -2-3
Modify the car stopping position for adjusting it
1006 Car stopping accuracy
to the floor level.
Set, in mm, the point within the travel where the
1007 Braking distance car starts the process of braking and stopping at
floor level.
Set the floor provided with selective double 0: No
1008 Selective double landing
landing. 1: Yes
If the lift is provided with the fire operation,
this parameter will allow the activation of the
evacuation access set for this purpose at the
designated level of the building. In this case,
this parameter will be configured for this level
only.
If the lift is provided with the firefighter 0: Default access
Access for operation, this parameter will allow the 1: Access 1
1009
evacuation/protected activation of the access protected against fire at 2: Access 2
every level. In this case, the parameter shall be 3: Access 3
configured for all the levels.
If the parameter is set to value 0 (default
access), in the event of multiple accesses, the
controller will select the operator assigned with
the lowest number among all the accesses
activated at this level.
Set the speed bench to be used by the inverter
to carry out the travels, in both directions up 0: Default
10107 Activation of speed benches
and down, between this level and the one 1: 2nd. speed bench
immediately above.

6
Parameters 1001 to 1009 are all associated to the same floor and, thus, they will be repeated for every floor existing in the installation.
7
Also applies to levels from 2 up to 32 and parameters 1030 -1050 - 1070 -1090 -1110 - 1130 - 1150 - 1170 - 1190 - 1210 - 1230
- 1250 - 1270 - 1290 - 1310 - 1330 - 1350 - 1370 - 1390 - 1410 - 1430 - 1450 - 1470 - 1490 - 1510 - 1530 - 1550 - 1570 - 1590
- 1610 – 1630.

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Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

0: Default
Set the door position of doors when the car is
1021 Position of doors in idle state 1: Closed
parked at this floor.
2: Open
Version the software-packa
software-package
ge
10000 Version the software-package comes from
comes from
Name of minimum template required for setting
10001 Minimum template
up the parameters of this software package.
It identifies the version of the group of
50000 API of adjustments adjustment features. Only for reading.
It identifies the version of the group of test
50001 API of tests
features. Only for reading.
It identifies the version of PAN protocol. Only
50002 API of PAN
for reading.
It identifies the version of the group of
50003 API of sigma4lifts
sigma4lifts features. Only for reading.
It identifies the version of the group of
50004 API of verification systems
verification system features.
features. Only for reading.
It identifies the version of the group of
50005 API of laboratory
laboratory features. Only for reading.
It identifies the version of the group of
50006 API of minimum template
minimum template features. Only to be read.

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

1.3 INVERTER unit

Id Name Help text Values

2: 10HP/400V AC
Identify the inverter model in terms of voltage 3: 10HP/220V AC
32001 Type of inverter
and power 4: 15HP/400V AC
6: 20HP/400V AC
Value consisting of 4 digits:
- Digit 1 (ones): Autoreset: Set the maximum no:
of errors permitted for 3 minutes allowing an
automatic reset of the device: When this number
is exceeded, the device requires a manual reset via
console or PC.
The default value of this digit is 5: If it is set to 0,
the device will never be out of service.

- Digit 2 (tens): with synchronous machines, this


parameter value is 3 and shall not be modified.

- Digit 3 (hundreds): check of contactors in idle


state:
•0: activated
•1: deactivated

The default value of this digit is 0 (activated):


However, with the twofold aim of being able to
carry out tests and avoiding getting the lift out of
order (only in a temporary way), it can be set to

32002 Errors and check 1.


- Digit 4 (thousands: check of current sensors.

• 0: activated
• 1: deactivated

The default value of this digit is 0: Before every


starting, the inverter carries out a check of
o f current
sensors, based on the offset value obtained:
Except for exceptional situations (execution of
some tests recommended by the aftersales
service), this parameter shall never be set to 1
(deactivated).

A wrong reading of the current may lead to an


excess of voltage injected into the synchronous
motor: This could cause an irreversible damage of
the permanent magnets and the machine
machin e would be
unserviceable.

Thus, unless otherwise indicated by the MP


aftersales service, it is recommended to keep this
digit value to 0:
0: Deactivated
1: Interface of
Set whether the data monitoring via CAN is current/speed/voltage
32004 Monitoring via CAN
activated: 2: High-resolut
High-resolution
ion
interface
3: Reserved
Determine whether the machine run direction
Setting of the machine run 0: Not reversed
32005 which is set on the direction command shall be
direction 1: Reversed
reversed or not.
This value consists of 2 digits: Set the data block
displayed on the Vía Serie console:

Selection of data block Digit of ones: for the data displaying of sinusoidal
32006 displayed on the Vía Serie and absolute encoder:
console • 1: visible
• 0: non-visible

Digit of tens: for the data displaying of current:

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Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

• 1: visible
• 0: non-visible
Set, in m/s, the speed of the car motion in
32256 Speed of inspection mode
inspection operation mode (mainten
(maintenance).
ance).
There are 2 ways for detecting anomalies in speed
measuring: According to this parameter value, the
detection will be carried out in one way or another:

a) Speed monitoring = 0: the maximum speed


allowed is 118% of the rated speed.

b) Speed monitoring > 0: percentage, up to 18%,


of maximum permissible deviation compared to
the commanded speed.

When the commanded speed is greater than the


32259 Speed monitoring
set slow speed and the inverter detects 0 speed,
the failure 06.18.06 (motor blocked) appears.

When the inverter detects that the actual speed is


greater than the commanded speed, by the
indicated percentage, the failure 06.18.17
(overspeed) appears.

When the inverter detects that the actual speed is


lower than the commanded one, by the indicated
percentage, the failure 06.18.20 (motion in the
opposite direction) appears.
Motion speed with assembly Set, in m/s, the speed of the car motion when
32260
remote control using the assembly remote control (maintenance).
Set, in m/s, the fast speed for operations of
32261 Special fast speed position reset and learning procedure of the
positioning system (learning).
Set, in m/s, the slow speed for operations of
32262 Special slow speed position reset and learning procedure of the
positioning system (learning).
Set, in m/s, the rated speed of car motion during
32512 Rated speed of bench 1
a journey.
Set, in m/s, the approach speed to the destination
32513 Approach speed of bench 1
floor.
Determine, in seconds, how long will be the
32514 Acceleration time of bench 1
acceleration time to adjust the comfort.
Set the profile of the speed curve until the rated
speed is reached:

- If the value is greater than 1, the greater it is,


Profile of the acceleration smoother is the curve starting and less smooth is
32515
curve the end.

- If the value is lower than 1, the lower it is,


sharper is the curve starting and smoother is the
end.
Determine, in seconds, how long will be the
32516 Deceleration time of bench 1
deceleration time to adjust the comfort.
Set the profile of the speed curve until the
approach speed is reached:

- If the value is greater than 1, the greater it is,


Profile of the deceleration smoother is the curve starting and less smooth is
32517
curve the end.

- If the value is lower than 1, the lower it is,


sharper is the curve starting and smoother is the
end.
Determine, in mm, the distance required by the
32518 Braking distance of bench 1 controller to stop the car in a comfortable way for
the passenger.
Set, in m/s, the rated speed of car motion during
32768 Rated speed of bench 2
a journey.

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

Set, in m/s, the approach speed to the destination


32769 Approach speed of bench 2
floor.
Determine, in seconds, how long will be the
32770 Acceleration time of bench 2
acceleration time to adjust the comfort.
Set the profile of the speed curve until the rated
speed is reached:

- If the value is greater than 1, the greater it is,


Profile of the acceleration smoother is the curve starting and less smooth is
32771
curve the end.

- If the value is lower than 1, the lower it is,


sharper is the curve starting and smoother is the
end.
Determine, in seconds, how long will be the
32772 Deceleration time of bench 2
deceleration time to adjust the comfort.
Set the profile of the speed curve until the
approach speed is reached:

- If the value is greater than 1, the greater it is,


Profile of the deceleration smoother is the curve starting and less smooth is
32773
curve 2 the end.

- If the value is lower than 1, the lower it is,


sharper is the curve starting and smoother is the
end.
Determine, in mm, the distance required by the
32774 Braking distance of bench 2 controller to stop the car in a comfortable way for
the passenger.
Activate/deactivate the linear ramp of speed at
starting.

It is recommended to be used in installations


0: Disabled
33024 Linear starting where the car tends to get stuck at starting: It is
1: Enabled
especially recommended in installations with
backpack frame or in those where, even with
arcade frame, the clearance on the guide rails is
not enough.
Set, in m/s, the final speed of the linear ramp of
33025 Linear starting: Speed
speed at linear starting.
Determine, in seconds, how long will be the linear
33026 Linear starting: Time
starting.
33280 Type of S-curve Determine the type of starting S-curve 2: Sinusoidal
Determine, in seconds, how long will be the
33285 Time of stopping curve
stopping curve.
Only valid for asynchronous motor in
voltage/frequency mode: Set, in %, the
33286 Levelling
adjustment of the commanded frequency with
regard to the load.
From a standpoint of the inverter, "short floor"
means that the car does not reach the rated speed
during a service: This may occur because:

• the distance from one floor to another is very


short, or

• the lift working at 1.6 m/s or at 1.0 m/s have


large stretch of acceleration:
accelerat ion: this is the reason why
Adjustment of short floors: during a service between consecutive floors the
33536
extension time rated speed is not met: This is the most common
case.

When a short floor is to be configured, the main


goal is that the car is not in motion at slow speed
for too long in order to avoid the service takes
longer than necessary.

For short floor adjustment, we have this parameter


and the next one.

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

When the inverter receives the signal of approach


speed, it makes the following:

• It continues a "little further" with the acceleration


acceleratio n
ramp, i.e., with the speed increase: This "little
further" is determined by the parameter of speed
increase percentage: The factory value is set to
50%: The greater it is, the longer it will increase
the speed.

• When the acceleration ramp is completed, the


inverter can keep the reached speed for a period
time calculated on the basis of the value set to the
time extension parameter.
From a standpoint of the inverter, "short floor"
means that the car does not reach the rated speed
during a service: This may occur because:

• the distance from one floor to another is very


short, or

• the lift working at 1.6 m/s or at 1.0 m/s have


large stretch of acceleration:
accelerat ion: this is the reason why
during a service between consecutive floors the
rated speed is not met: This is the most common
case.

When a short floor is to be configured, the main


goal is that the car is not in motion at slow speed
for too long in order to avoid the service takes
Adjustment of short floors: longer than necessary.
33537 increase percentage for
speed commanded For short floor adjustment, we have this parameter
and the previous one.

When the inverter receives the signal of approach


speed, it makes the following:

• It continues a "little further" with the acceleratio


accelerationn
ramp, i.e., with the speed increase: This "little
further" is determined by the parameter of speed
increase percentage: The factory value is set to
50%: The greater it is, the longer it will increase
the speed.

• When the acceleration ramp is completed, the


inverter can keep the reached speed for a period
time calculated on the basis of the value set to the
time extension parameter.
Set, in seconds, the time elapsed between the
33792 Delay in brake activation brake release command and the motor starts
rotating.
Delay in brake deactivation Set, in seconds, the time for transition from the
33793
before stopping speed control to the position control.
Set, in seconds, the time elapsed between the
Delay in brake deactivation
33794 brake deactivation and the supply cut to the motor
after stopping
when stopping.
Set, in seconds, the time it takes the contactors to
get activated from the car motion command when
starting.
Time it takes the contactors
33795 to get activated from the
This parameter value depends on the contactor
motion command
type used: Usually, the value shall not be modified.

Its factory value is 0,25s.


Set, in m/s, the speed of transition when shifting
33796 Speed of transition from speed control to position control.

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

Usually, the value shall not be modified.

its factory value is 0,0005 m/s.


Set, in digital units, the current value (close to 0)
from which the inverter stops injecting voltage to
Current value to deactivate the motor.
33797
the IGBT module
It is recommended to keep this parameter value
unchanged.
Set, in seconds, the maximum time permitted for
the drop of current.
Maximum time permitted for
33798
the current drop
It is recommended to keep this parameter value
unchanged.
Set, in seconds, the maximum extra time for the
Extra time to get the residual current to be equal to zero.
33799 residual current equal to
zero It is recommended to keep this parameter value
unchanged.
0: Deactivated
1: Activated, with
microswitches
Reading of the brake
33800 Determine the logic of brake microswitches. normally open (NO)
microswitches
2: Activated, with
microswitches
normally closed (NC)
The appropriate value for this parameter depends
on the machine profile.

The gearless machine brakes have a small


clearance: This is the reason why when the supply
to the motor is sharply cut at the end of the
stopping process and the brakes are already
applied, a snapping noise can be heard due to the
load effect: This noise occurs when the load torque
is transferred to the brakes: Depending
Depend ing on the load
and on the car position
po sition in the shaft, the adaptation
of the rotor to the clearance of the brakes can be
more or less sharp.

Time for the current drop This effect can be eliminated by gradually
33801
after the brake is applied removing the motor torque: This way, the rotor
adaptation will be smoother and the noise can
even disappear.

If the profile associated to the machine of this


installation is not available, this parameter value
can be adjusted, starting from the factory value,
carrying out arrivals at the top floor, with empty
car, and decreasing this time 0.10 s by 0.10 s, until
this shake and/or this noise is not felt anymore:
0.20 s shall be added to the resulting value.

This parameter value shall not be set high too


much, as the total stopping time would be
excessively increased:
Determine the maximum period during which the
inverter will keep the commanded 0 speed: When
this time is elapsed, the inverter understands there
33802 Maximum time at zero speed
is an anomaly and it carries out a stopping proc
process.
ess.

The factory value is 20s.


512: 512
1024: 1024
34304 Number of pulses per turn Determine the number of pulses per encoder turn.
2048: 2048
4096: 4096
Enables to choose the machine encoder type and 21: Endat
34305 Type of encoder
all the settings associated. 31: BissC
34560 Type of motor State the type of motor. 1: Synchronous

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Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

34563 Number of motor poles State the number of motor poles.


Set, in ohms, the machine resistance.

This parameter cannot be manually modified: It


34564 Resistance
just will be automatically
automatically modifie
modified
d as the result of
an autotuning procedure or when stating the
profile of a certain motor model.
Set, in milliseconds, the time constant of the
machine.
Time constant of the
34565 This parameter cannot be manually modified: It
machine
just will be automatically
automatically modifie
modified
d as the result of
an autotuning procedure or when stating the
profile of a certain motor model.
Set, in mH, the machine inductance.

This parameter cannot be manually modified: It


34566 Inductance
just will be automatically
automatically modifie
modified
d as the result of
an autotuning procedure or when stating the
profile of a certain motor model.
Set, in A, the rated current of the machine as it
34567 Rated current of the motor
appears on the nameplate.
Diameter of the machine
34569 Set, in mm, the diameter of the machine pulley.
pulley
Suspension of the 1: Suspension 1:1
34570 Set the suspension type of the installation.
installation 4: Suspension 2:1
Enter the code corresponding to the motor model
in order to state the machine profile (refer to the
table of machine models).
34572 Model of motor
This parameter value does not remain after the
required data are stocked into the parameters
which are associated to the machine profile.
PI control of magnetizing current: Stated in V/A.

The proportional constant of magnetizing current


and the integral time form the PI control of
magnetizing
magnetizing current.

For synchronous machines, as they are provided


Proportional constant of with permanent magnets, no energy is invested in
34819
magnetizing current control creating a magnetic field.

Thus, the target value for this control is to keep


this current to zero.

The values of these parameters can be set via the


autotuning procedure or when stating the machine
profile.
Integral time, in milliseconds, of PI magnetizing
current control.

Integral time of magnetizing


34820 Refer to the description of previous parameter.
current control
Do not modify unless you are told to do so by the
Aftersales staff: A special authorisati
authorisation
on is required
to carry out the modification.
PI control of torque current: Stated in V/A.

The proportional constant of torque current and


the integral time form the PI control of torque
Proportional constant of current.
34821
torque current control
In the event of synchronous machines, as they are
provided with permanent magnets, no energy is
invested in creating the required torque: This is the
reason for its performance
performance..

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

The values of these parameters can be set via the


autotuning procedure or when stating the machine
profile.

Do not modify unless you are told to do so by the


Aftersales staff: A special authorisati
authorisation
on is required
to carry out the modification.
Integral time, in milliseconds, of PI torque current
control.

Integral time of torque Refer to the description of previous parameter.


34822
current control
Do not modify unless you are told to do so by the
Aftersales staff: A special authorisati
authorisation
on is required
to carry out the modification.
Cut off frequency of current
34825 Set, in Hz, the low-pass filter frequency.
filter
The current offset is calculated after every
starting: This parameter determines whether the
0: After activating
calculation is made before or after activating
contactors
34826 Current offset calculation contactors.
1: Before activating
contactors
Do not modify unless you are told to do so by the
Aftersales staff.
Speed control: Stated in A/rd.s-1.

The speed control consists of a PI control of the


commanded speed over the measured speed.

In addition, the inverter distinguishes among the


different zones forming a complete service: This is
the reason why there are more than one
proportional constants and integration times, each
one corresponding to a specific journey phase.

These parameters are part of the machine profile:


Nevertheless, sometimes the particular features of
Proportional constant of the installation require them to be modified, e.g.:
35072
starting in refurbishment.

The proportional constants tell the inverter how to


proceed in the event of a speed particular deviation
deviat ion
measured over the commanded speed: The
integration times state how long it will take the
inverter to stabilise the speed.
For instance, in an installation with guide rail
troubles, it is recommended to decrease the
proportional constants and/or slightly increase the
integration times: On a high-performance
installation, the proportional constants can be
increased and/or the integration times can be
slightly decreased.
Speed control: Stated in A/rd.s-1.
PI proportional constant of
35073
rated speed Refer to the description of "Proportional constant
of starting".
Speed control: Stated in A/rd.s-1.
PI integral time of rated
35074
speed Refer to the description of "Proportional constant
of starting".
Speed control: Stated in A/rd.s-1.
PI proportional constant of
35075
approach speed Refer to the description of "Proportional constant
of starting".
Speed control: Stated in seconds.
PI integral time of approach
35076
speed Refer to the description of "Proportional constant
of starting".

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

Speed control: Stated in seconds.


PI integral time of stopping
35077
speed Refer to the description of "Proportional constant
of starting".
The filter over the measured speed of the inverter
0: Filter deactivated
consists of the average calculation coming out
1: Average of 2
from a certain number of speed measures.
measures
This parameter states the number of measures to 2: Average of 4
measures
Filter of speed measured in get the average speed.
35079 3: Average of 8
motor
measures
The maximum value of this parameter is 5 (32
4: Average of 16
measures for getting the average).
average).
measures
5: Average of 32
Do not modify unless you are told to do so by the
measures
Aftersales staff.
Stated in seconds.

This parameter states for how long the speed is


Analysis time for establishi
establishing
ng analysed, during the rated speed period, for
35080
the rated speed stability determining whether
whether it is stable or not.

Do not modify unless you are told to do so by the


Aftersales staff.
Stated in seconds.

This parameter states for how long the speed is


35081 Analysis time for establishi
establishing
ng analysed, during the approach speed period, for
the approach speed stability determining whether
whether it is stable or not.

Do not modify unless you are told to do so by the


Aftersales staff.
Internal parameter: For gearless machines, the
value shall be 10000.
Setting for speed control and
35082
measure
Do not modify unless you are told to do so by the
Aftersales staff.
Determine when the integral term of the speed
control shall intervene.
0: Integral term
- 0: only when the speed is stable activated only when
Intervention of the integral
35083 - 1: always the speed is stable
term of speed control
1: Integral term
The factory value is 1 (always) and it is always activated
recommended not to modify unless you are told to
do so by the Aftersales staff.
Determine whether the position control is
activated or not and, if yes, how it shall operate.

The control position goal is to minimize the rotor


motion at the brake activation and deactivation:
Thus, the position control operates at starting and
0: Deactivated: Most
stopping: In every situation, it can work in two
undesirable with
different modes:
gearless machines
1: Activated, mode
(a) by means of forcing the rotor to maintain the
(a) at starting and
position it had before its opening.
stopping
35328 Position control mode
2: Activated, mode
(b) by means of preventing the rotor motion, but
(b) at starting and
not forcing it to return to its initial position (i.e.:
mode (a) at stopping
before the brake opening).
3: Activated, mode
(b) at starting and
The mode of position control at stopping is the
stopping
mode (a) in most cases: Nevertheless, the control
position at starting can be (a) or (b), according to
the installation features, as per its performance
and payload:

- For installations with high performance and low

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

payload, the mode (a) is recommended

- For installations with low performance and or


high payload, the mode (b) is recommended

More generally, the value 1 is recommended for


high-performance installations and the value 2 for
low performanc
p erformance
e installation
installations.
s.
The greater is the value, the quicker the
proportional constant operates at starting.
Proportional constant at
35329
starting If the value is too low, a rollback can occur: If it is
too high, vibrations/noise can be generated at
starting.
Proportional constant of The greater is the value, the quicker the
35330
stopping proportional constant operates at stopping.
Set, in kHz, the switching frequency of the
35584 Switching frequency
inverter.
Set the modulation type of the inverter: At this
35585 Modulation type moment, the triangular mode (0) is the only one 0: PWM Triangular
admitted.
Value in microseconds.
35586 Downtimes
Do not modify this value unless you are told to do
so by the Aftersales staff.
Value in microseconds.

35587 Minimum width of pulse Do not modify this value unless you are told to do
so by the Aftersales staff.
Set the adjustment of the current measure of
phase U.

Adjustment of the current This value is set during the process of adjustment
35840
measure phase U and check which is carried out at the factory.

Do not modify this value unless you are told to do


so by the Aftersales staff.
Set the adjustment of the current measure of
phase V.

Adjustment of the current This value is set during the process of adjustment
35841
measure phase V and check which is carried out at the factory.

Do not modify this value unless you are told to do


so by the Aftersales staff.
Set the adjustment of the current measure of
phase W.

Adjustment of the current This value is set during the process of adjustment
35842
measure phase W and check which is carried out at the factory.

Do not modify this value unless you are told to do


so by the Aftersales staff.
Set the gain of the bus voltage measured.

This value is set during the process of adjustment


35843 Gain of bus voltage and check which is carried out at the factory.

Do not modify this value unless you are told to do


so by the Aftersales staff.
Set the adjustment of the earth fault measure of
phase W.

This value is set during the process of adjustment


35844 Gain of earth fault voltage
and check which is carried out at the factory.

Do not modify this value unless you are told to do


so by the Aftersales staff.

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

Set the 0 of channel A.

This value is set during the process of adjustment


35845 Zero of channel A and check which is carried out at the factory.

Do not modify this value unless you are told to do


so by the Aftersales staff.
Set the 0 of channel B.

This value is set during the process of adjustment


35846 Zero of channel B and check which is carried out at the factory.

Do not modify this value unless you are told to do


so by the Aftersales staff.
Set the amplitude of the sine encoder.

This value is set during the process of adjustment


35847 Amplitude adjustment and check which is carried out at the factory.

Do not modify this value unless you are told to do


so by the Aftersales staff.
This parameter value comes from the autotuning:
If the autotuning has been run in a normal way,
Coupling offset of the
35848 this value shall be 0.
absolute encoder
Never modify this parameter value.
This parameter value comes from the autotuning:
If the autotuning has been run in a normal way,
Coupling offset of the sine
35849 this value shall be 0.
encoder
Never modify this parameter value.
This parameter value comes from the autotuning:
It corresponds to the maximum value from the
Peak value of the sine
35850 readings of the sine encoder.
encoder
Never modify this parameter value.
The value consists of 3 digits.

It characterises the sine encoder used:

- Digit 1 (ones): its value comes from the


autotuning: It has to do with the rotating direction
of the sine encoder: 1 = direction reversed; 0 =
direction not reversed.

- Digit 2 (tens): its value comes from the


autotuning: It has to do with the direction of the
35851 Features of the sine encoder electrical angle: 1 = direction reversed; 0 =
direction not reversed.

- Digit 3 (hundreds): it determines the self-


adjustment activation of the sine encoder: This
value shall be 1.

In most cases, the value of this parameter shall be


100.

Do not modify this value unless you are told to do


so by the Aftersales staff.
Set, from 0,10 to 0,30 m/s, m/s, the car speed in
rescue mode.
36097 Speed in rescue mode
This parameter depends on the machine profile:
Do not modify its value.
Set, in seconds, the acceleration time in rescue
mode.
36099 Acceleration time
This parameter depends on the machine profile:
Do not modify its value.

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

Set, in m/s, the final speed of the initial ramp of


speed in rescue mode.
36100 Starting speed
This parameter depends on the machine profile:
Do not modify its value.
Determine, in seconds, how long will be the initial
ramp in rescue mode.
Time for the starting
36101
acceleration This parameter depends on the machine profile:
Do not modify its value.
In order to protect and guarantee the rescue
completion, the maximum current of output to
motor is limited to twice the quantity set to this
36102 Rated current parameter.

This parameter depends on the machine profile:


Do not modify its value.
Limit the maximum, speed from 0,10 to 0,30 m/s,
during a rescue process: If the speed measured
during this process is greater than this parameter
value, the overspeed failure (06.18.17) is
generated.
Maximum speed in rescue by
36103
means of imbalance load When the inverter short-circuits the motor phases,
the speed reached by the car depends on the
machine, the installation performance and the
proper counterbalancing: To be EN 81-20
compliant, this value shall be set to a maximum of
0.30 m/s.
Allow the machine autotuning run: To run it, set
the value 09999 to this parameter: This process
applies only to synchronous motors: Before
executing it, make sure that the parameter
"machine rated current" is the right one for the
machine which shall be without load (i.e., no cable
on its pulley, the car and counterweight
suspended).

The autotuning run consists of the following steps


with the MP ecoGO tools APP for PC of the Vía Serie
console:

* STEP 1: Shift the controller to the inspection


mode or the MES mode.

* STEP 2: Check that the value set to the


parameter "machine rated current" is like the one
shown on the nameplate.
36608 Autotuning
IMPORTANT REMARK: A wrong value set to this
parameter may cause a damage to the machine:
If the value is unknown or inaccessible, do not run
the autotuning.

* STEP 3: Autotuning activation; set this


parameter to 09999.

* STEP 4: Exit the setting mode.

* STEP 5: The console will display, alternately and


flashing, StArt and tunin.

* STEP 6: Keep on pushing the Up/Down button in


MES mode or on the assembly remote control:
Throughout the process, the message tunXX,
where XX is the percentage of process completion,
will be displaying.

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

* STEP 7: If the process is completed without


errors, the console will display SAVIN flashing.

At this moment, the parameter values obtained


from the autotuning process are being recorded.

* STEP 8: At the end, the console will display,


alternately and flashing: tunin and end.

IMPORTANT: THIS IS THE MOMENT, NEVER


BEFORE, WHEN YOU CAN STOP PRESSING THE
UP/DOWN BUTTON AS THE PROCESS HAS BEEN
COMPLETED.
Activate the process of adjustment of current
sensors.

During this process, the machine brake is not


released, so that there is NO NEED to suspend the
car and the counterweight.

It is recommended to run this process if vibrations


are appreciated at rated speed or at low speed.

The adjustment process of sensors consists of the


following steps with the MP ecoGO tools APP for PC
of the Vía Serie console:
* STEP 1: Shift the controller to the inspection
mode or the MES mode.

* STEP 2: Activate the adjustment of current


sensors by setting this paramete
p arameterr to value 00001.

* STEP 3: Exit the setting mode.

Adjustment of current * STEP 4: The console will display, alternately and 0: Deactivated
36609
sensors flashing, StArt and ADJin. 1: Activated

* STEP 5: Keep on pushing the Up/Down button


butt on on
the command panel or the assembly remote
control: Throughout the process, the message
ADJ.XX, where XX state the different ongoing
phases.

* STEP 6: The process will take 30 to 45 seconds


during which the machine shall remain motionless
and the brake deactivated.

* STEP 7: At the end, the console will display,


alternately and flashing: ADJin and end.

IMPORTANT: THIS IS THE MOMENT, NEVER


BEFORE, WHEN YOU CAN STOP PRESSING THE
UP/DOWN BUTTON AS THE PROCESS HAS BEEN
COMPLETED.

* STEP 6: If the process is completed without


errors, the console will display SAVIN flashing.
Set, in Hz, the specific frequency of switching for
the sensor adjustment and the autotuning
processes.

Frequency of switching for If the autotuning run does not exceed 0%, there
36610 the sensor adjustment and may be two causes:
the autotuning
a) Rated current of the machine too low with
regard to the input voltage.
b) Switching frequency.

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

It is recommended to decrease the rated current


and/or the switching frequency.
frequency.
Determine for how long the signal of brake
microswitches will be analysed.
Through the reading of brake microswitches, the
inverter determines the state of the disks.
There are two possible failures associated to these
readings:

1) The brakes are not anymore in the desired


Sampling time for brake state.
36865
microswitches
2) There are noise troubles interfering in these
reading microswitch
microswitches.
es.

Well, this is the time it takes to analyse whether


there are noise troubles or not.

It is recommended to keep the factory value (2.00


s).
Internal parameters for setting the current filter.

With value 0, the inverter itself will assign the


proper value for this constant of phase
37120 Damping factor
adjustment: Otherwise, the inverter will assume
the value set.
Do not modify this value unless you are told to do
so by the Aftersales staff.
Internal parameters for setting the current filter.

With value 0, the inverter itself will assign the


Constant of phase proper value for this constant of phase
37121
adjustment adjustment: Otherwise, the inverter will assume
the value set.
Do not modify this value unless you are told to do
so by the Aftersales staff.
Sign of the value for
Sign of the parameter value for adjusting the 0: Negative
37376 adjusting the levelling
levelling position. 1: Positive
position
Adjustment of the levelling position.

Make a travel upwards and another one


Value for adjusting the downwards to the same intermediate floor of the
37377
levelling position travel: The difference, in tenths of a millimetre,
resulting between the car stopping level in
upwards and the car stopping level in downwards
will be the value to be set to this parameter.

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

1.4 LINK board

Id Name Help text Values

1st alarm telephone number for calls


40001 Alarm 1 telephone number
generated from the COP.
2nd alarm telephone number for calls
40002 Alarm 2 telephone number
generated from the COP.
3rd alarm telephone number for calls
40003 Alarm 3 telephone number
generated from the COP.
Alarm telephone number for calls
Alarm telephone number for generated from the car roof button or the
40004
technician pit button or AUDIO boards, only accessible
for the technician.
Telephone number for maintenance calls
Telephone number for which are automatically generated by the
40005
maintenance LINK board to report any operation fault in
the installation.
ID identifier in protocols such Installation identifier for protocols such as
40006
as CPC, P100 and CPMAC CPC, P100 and CPMAC.
By means of a text string associating the
description for this LINK board registered
40007 LINK board identification
within sigma4lifts, the maintenance
company sets the identification
identification name.
40008 Software version Id of the present software version
Hardware identification of the board This
40009 IMEI
value is taken from the GSM/GPRS module.
40010 ICCID Series number of the SIM card.
40011 IMSI Phone number of the IMSI card.
Simplified report about the general state
of the LINK board: It is periodically sent,
40012 Hardware state
according the value set to parameter
41029.
Year/month/Day - Hour/Minute/Second -
Date and time (RTC
40013 synchronised with the net or the SIGMA
synchronised with the net)
server: (Real Time Clock)
Username in the net of the Username in the net of the telecom
40014
telecom company company for the registration.
Password in the net of the telecom
40015 Password
company for the registration.
IP address of the IP address assigned to the communication
40016
communication device device by the network operator.
40017 IP address of the DNS server IP address of the DNS server for addresses.
IP addresses with
IP addresses with permissions to access
40018 permissions to access this
this LINK board in order to receive data.
LINK board: Firewall
Mask applied to the IP addresses with
40019 Firewall mask access permission for receiving data.
IP address of SIGMA main
40020 IP address of SIGMA main server.
server
IP address of the backup server for data
IP address of SIGMA reception: The data are sent to this server
40021
secondary server in the event there is a connection failure
with the main server.
UDP port of SIGMA server to which the data
40022 UDP port of SIGMA server
messages are sent.
40023 IP of the IPs server IP server address of IP dynamic addresses.
UDP port of the IP server to which the
40024 UDP port of the IP server
requests of final IP address are sent.
File directory path in SIGMA
40025 File root directory in SIGMA server.
FTP server
40026 Serial number of LINK board Serial number of LINK board.
40027 PIN code of SIM card PIN safety code of SIM card.
Access safety code for setting the board
40028 Programming access code
parameters.

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Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

40029,
Telephone number
number 1, 2, 3, 4, 5 to which the
40030,
Telephone number
number 1, 2, 3, 4, LINK board can send voice calls, even
40031,
5 of white list for voice calls though calls are forbidden to the group it
40032,
belongs to.
40033
Telephone number 1, 2, 3 with which the
40034, Telephone number
number 1, 2, 3 of
LINK board can exchange CSD data, even
40035, white list for data
though calls are forbidden to the group it
40036 communication belongs to.
Telephone number for Telephone number to which the reported
40037
receiving SMS events via SMS are sent.
Telephone number
number 1, 2 of Telephone number 1, 2 enabling the
40038,
white list for temporary activation of the temporary context on the
40039
context mode board.
Telephone number for Telephone number for remote and
40040 activating the debugging temporary activation of the debugging
mode mode.
APN name of the service
40041 APN name of the network operator.
provider
Phone number to which periodic test calls
40042 Phone number for test calls
are directed, as per EN 81-28 requirement.
ID for CPC, P100 and CPMAC protocols
40043,
associated to the phone number 1, 2, 3: If
40044, ID for alarm phone 1, 2, 3
no value is set to this parameter, the
40045
general ID is used.
ID for CPC, P100 and CPMAC protocols
ID for technicia
technician
n alarm associated to the technician alarm phone:
44046 phone If no value is set to this parameter, the
general ID is used.
ID for CPC, P100 and CPMAC protocols
associated to the maintenance phone: If no
40047 ID for maintenance phone
value is set to this parameter, the general
ID is used.
ID for CPC, P100 and CPMAC protocols
40048 ID for test phone associated to the test phone: If no value is
set to this parameter, the general ID is use
40049 Path to FTP protocol server Path to access the FTP server
User to access FTP protocol
40050 User to access the FTP server
server
Password to access FTP
40051 Password to access the FTP server
protocol server
It allows to choose the preferential
telephone operator for connecting to a
GMS/GPR network. If it is not available,
Selection of preferential
40052 the automatic selection mode will be
telephone operator
enabled.
Type: text (code of the operator selected /
blank text: automatic)
40053 ICCID2 Series number of the second SIM card.
Version the software comes Name of the version this board software
40054
from comes from
Set the periodicity for the device to carry
out a test call:
41001 Periodicity of the TEST call
0: Deactivated
1 to 9: Days up to next TEST call
Set the number of rings required to pick up
the phone and receive the call:
41002 Automatic reply
0: Deactivated
1 to 9: Rings up to picking up
0: None
Communication protocol via
Communication Set the alarm protocol via remote 1: CPMAC
41003
tones communication. 2: CPC
3: P100

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Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

Set the code for external line when there is


a telephone switchboard: after dialling the
Tone for external line when first digit of the alarm telephone number,
0: No
41004 there is a telephone the device inserts a pause of 3 seconds:
1: Yes
switchboard This procedure turns the first digit into the
code for reaching an external line: Any
value from 0 to 9 can be set to this code.
When this function is activated, the alarm
41005 Alarm call received call receiver shall confirm the reception of 0: Not required
1: Required
the alarm call by pressing "4".
When this function is activated, the test call
0: Not required
41006 Test call received receiver shall confirm the reception of the
1: Required
TEST call by pressing "4".
Activate the emission of a call progress 0: Deactivated
41007 Sound identification
tone during the alarm calls. 1: Activated
Set, in volts, the warning threshold for low
battery:
0: Deactivated
Warning threshold for low
41008 1: Threshold 1 (11.2 V)
battery
2: Threshold 2 (11.0 V)
...
9: Threshold 9 (10.0 V)
Set the maximum number of voice calls per
day:
41009 Limit of calls per day 0: Deactivated
1 to 255: No: of voice calls permitted per
day
Set the maximum number of data packets
per day:
41010 Limit of data packets per day 0: Deactivated
1 to 255: No: of data packets permitted per
day
Enable the filtering of voice calls to any
Use of white list for call 0: Deactivated
41011 destination which is not included in the
filtering 1: Activated
voice call white list.
Enable the activation of fastDialling
function: The code associated to the phone 0: Deactivated
41012 fastDialling function
number included in the voice white list will 1: Activated
be dialled:
Activate the call barring for any outgoing
General barring of outgoing 0: Deactivated
41013 voice call to any destination, but the
calls 1: Activated
incoming voice calls remain enabled.
Enable the LINK board to operate as a
telephone.
If the parameter is set to “Deactivated” 0: Deactivated
41014 Carrier of voice
value, the LINK board will only operate as 1: Activated
a data link, for connecting to sigma4lifts
servers.
Carrier of events via UDP Enable the report of events via UDP data 0: Deactivated
41015
protocol protocol. 1: Activated
Carrier of events via TCP Enable the report of events via TCP 0: Deactivated
41016
protocol protocol. 1: Activated
Carrier of events via FTP Enable the report of events via FTP data 0: Deactivated
41017
protocol protocol. 1: Activated
Carrier of events via CSD Enable the report of events via CSD data 0: Deactivated
41018
protocol protocol. 1: Activated
Carrier of events via DTMF Enable the report of events via DTMF data 0: Deactivated
41019
protocol protocol. 1: Activated
0: Deactivated
41020 Carrier of events via SMS Enable the report of events via SMS.
1: Activated
0: No
It informs whether the lift is connected to
41021 sigma4lifts 1: Yes
the sigma4lifts service
2: Automatic detection
It informs whether the SIM inserted into 0: No
41022 SIM card supplied by MP
the device is supplied by MP 1: Yes

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Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

0: Without context
1: Temporary context
Set the data context mode with any
41023 Context mode 2: Temporary context with
network operator.
report
3: Permanent context
Set, in milliseconds, how long will be the
DTMF tones emitted by the device.
41024 Time for DTMF tones ON
0 to 255 ms.
Set, in milliseconds, how long will be the
pause between DTMF tones emitted by the
41025 Time for DTMF tones OFF
device.
0 to 255 ms.
0: Automatic
1: FR
Determine the voice codec used in GSM 2: EFR
41026 GSM codec
communications. 3: HR
4: AMR-FR
5: AMR-HR
0: 0 dB
Set, in dB, the gain level applied to the 1: 2 dB
41027 Gain level from PCM to GSM audio coming out from PCM port and going 2: -2 dB
to the GSM network 3: 5 dB
4: -5 dB
0: 0 dB
Set, in dB, the gain level applied to the 1: 2 dB
41028 Gain level from GSM to PCM audio coming out from GSM network and 2: -2 dB
going to the PCM network. 3: 5 dB
4: -5 dB
Period, in minutes, for next report about
Periodicity of simplified the device hardware state to be sent.
41029
report about hardware state 0: Deactivated
1 to 255 min
Set the remote identification protocol for
0: None
41035, Protocol for remote the alarm call associated to the alarm
1: CPMAC
41036, communication
communicati on of alarm phone 1, 2, 3: If no value is set to this
2: CPC
41037 phone 1, 2, 3 parameter, the general
genera l remote ID for alarm
3: P100
calls is used (41003).
Set the remote identification protocol for
0: None
Protocol for remote the alarm call associated to the technician
1: CPMAC
41038 communication
communicati on o
off technician alarm phone: If no value is set to this
2: CPC
alarm parameter, the general
genera l remote ID for alarm
3: P100
calls is used (41003).
Set the remote identification protocol for
0: None
Protocol for remote the alarm call associated to the
1: CPMAC
41039 communication
communicati on of maintenance phone: If no value is set to
maintenance phone this parameter, the general remote ID for 2: CPC
3: P100
alarm calls is used (41003).
0: Generated by the
network
Choose the method for the synthesis of
41040 Generator of DTMF tones 1: Stocked at microSD
DTMF tones.
card
2: Synthesized
Gain applied to the PCM audio sampling
41041 DTMF detection - Gain
before entering the DTMF detector.
Highest threshold applied to the circuit of
41042 DTMF detection - Threshold 1
DTMF tone detection.
Highest lower threshold applied to the
41043 DTMF detection - Threshold 2
circuit of DTMF tone detection.
0: Voice call
Channel for reporting the Choose the channel for reporting the
41044 1: SMS
periodic test results periodic test results.
2: Data - UDP
0: Voice call
Channel for reporting the low Choose the channel for reporting the low
41045 1: SMS
battery state battery state.
State, in minutes, the maximum duration 2: Data - UDP
Maximum duration for an for an alarm call generated by the user:
41046
alarm call When this time is over, the call will be
automatically
automatically ended.

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Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

State, in minutes, the maximum duration


Maximum duration for an for an incoming call directed to the lift:
41047
incoming call When this time is over, the call will be
automatically
automaticall y ended.
State the number of attempts permitted to
Number of attempts to every
41048 every alarm phone before shifting to the
alarm phone number
following phone number of the list.
State the information volume supplied to
41049 Information supplied online SIGMA servers during an online monitoring
session.
Information refresh rate State the time (in tenths of second)
41050 during an online remote- between two online information packages
control session supplied to SIGMA servers.
Total number of TEL boards Total number of TEL boards connected to
41051
connected the same LINK board
Total number of AUDIO Total number of AUDIO boards connected
41052
boards connected to the same LINK board.
Set the remote identification protocol for
0: None
the alarm call associated to the test phone:
Protocol for remote 1: CPMAC
41053 If no value is set to this parameter, the
communication
communicati on of test phone 2: CPC
general remote ID for alarm calls is used
3: P100
(41003).
Type of information sent to Set the type of lift events to be sent to
41054
sigma4lifts in debug mode sigma4lifts servers in debug mode.
Set the data quantity to be sent to
41055 Online mode - Report level sigma4lifts servers during an online

LINK board connected to a connection.


Set whether the LINK board is connected
41056
group of lifts to one lift only or to a group of lifts.
41057,
41058, Set whether the LINK board will serve the
Lift enabled 1, 2, 3, 4
41059, lift number 1, 2, 3, 4 of the group of lifts.
41060
Activating the communicati
communication
on 0: No
41061 Activate the communicat
communication
ion encryption.
encryption 1: Yes
0: 0
1: 1
2: 2
Set the speed for accessing the microSD 3: 3
card of LINK board. It enables to adapt 4: 4
Speed for accessing the
41062 the speed to support different models of 5: 5
microSD card
SD cards. The value 0 sets the slowest 6: 6
speed and the value 10 the highest. 7: 7
8: 8
9: 9

Enable that LINK boards sends, in an 10: 10


active way, new requests for command
recognition during a CPC communication
Activating the automatic
with the call centre. It enables to improve 0: No
41063 retry of commands in CPC
the success rate in CPC calls when the 1: Yes
protocol
coverage is low coverage. Some call
centres cannot support this operation
mode.
Set, in hours, the period for sending
general statistical information to
Period for sending general
41064 sigma4lifts servers.
statistics
Type: Numeric (0 to 240), where 0 is
deactivation.
Set, in hours, the period for sending
41065, statistical information
information of group A, B, C to
Period for sending statistical
41066, sigma4lifts servers.
information of group A, B, C
41067 Type: Numeric (0 to 240), where 0 is
deactivation.

Period for sending Set, in hours,


statistical the period
information for sending
about the lift
41068 measurement statistics about operation quality to sigma4lifts servers.
the lift operation quality Type: Numeric (0 to 240), where 0 is
deactivation.

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Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

Id Name Help text Values

Activate the forwarding of data frame of


Forwarding the bootloader 0: No
41069 bootloader type coming from group CAN
data frame through CAN-A 1: Yes
port to the Auxiliary CAN.
Time for shifting from VOICE Time it takes to LINK board for shifting
41070 0...250
to DATA from VOICE to DATA (in minutes)
It determines whether the LINK board 0: 1 SIM
41071 Type of LINK board
works with 1 or 2 SIM cards 1: 2 SIM

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Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

2 CONTROLLER ERRORS
MP ecoGO controller is designed as per standard EN 627:1995 about “Specification for data logging and monitoring
of lifts”: In this standard, incidents in installations are grouped into 3 categories, Faults, Alarms and Events: a
different code number is assigned to each of them depending on its nature: This code is made of 4 digits where the
2 first digits identify the family and the 2 last ones bring more detail about the incident type.

However, for installation faults, MP ecoGO carries the identification a step further, by adding to the incident code
the initial F (fault) and 2 digits more at the end of the code in order to better define and locate with more accuracy
the occurred fault: Any fault logging consists of the initial F followed by 2 blocks of 2 digits + 1 block of 2 or 3 digits
(F xx xx xx or F xx xx xxx) corresponding to the 3 following levels:

2 first digits for the fault family code, meaning:


01 = Interruption of safety chain
02 = Opening in the circuit of door closing while moving
03 = Fault in normal sequen
sequence
ce of door closing
04 = Car stopped out of door unlocking area
05 = Call button stuck
06 = Lift does not start
07 = Low voltage in logic electrical supply
08 = Not assigned
09 = Fault of auto-check procedure
10 = Maximum travel time exceeded
11 = Position lost
12 = Temperature out of range in machine room
13 = Fault in the normal sequence of door opening

2 digits after to identify the fault

2 or 3 last digits to better define/locate with more accuracy


accuracy the fault (sub-fault)

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION


Fault in MCB board.
The safety chain is opened upstream to Check that the safety chain is
01.02.00 One contact of the
point 40. closed.
safety chain is open.
After an opening upstream to point 40,
Fault in MCB board. if the safety chain went close again, In hydraulic lift, after a fault
Car parked after the car would remain parked at bottom 0102** occurs and the safety
01.03.00
detecting a fault 0102** floor, with closed doors and the lift chain is restored, the controller
(only for hydraulic lifts). would be out of order, displaying shall be reset.
0103**.
Fault in MCB board.
There is a lack of 110 Vs at SASE Check the fuse of the ALIM
01.09.00 110 Vs power supply
board. board.
default.
Fault in MCB board. A car movement at a speed exceeding
Check the car balancing and the
01.20.00 Contact of overspeed the speed limit for that installation has
governor contact.
governor activated. been detected.
An unintended car movement has been
Fault in MCB board. detected. The car reached a speed
greater than 0,30 m/s. It
01.29.00 Unintended car
crosses the whole door unlocking area
movements. Overspeed.
with doors open and it does not stop at
floor level.
Fault in MCB board. An unintended car movement has been
Unintended car detected: The car crosses the whole
01.29.01
movements. Lift motion door unlocking zone with open doors
out the unlocking area. and without stopping at landing level.
Fault in MCB board.
Fault in the monitoring The inverter informed the controller
Check the circuit and the brake
01.30.00 system for installati
installations
ons that there is a fault in the monitoring
contacts.
in compliance with EN circuit of brakes.
81-1/2+A3.
Fault in MCB board.
During the car movement, an opening
Landing door contact
02.06.00 in the door safety chain has been
open while the car is
detected (point 60H).
moving.
Fault in MCB board.
02.07.00 Safety chain of locks During
in the safety
the lock car movement,
chain hasan opening
been
open while the car is
detected (point 80H).
moving.

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION


Fault in MCB board.
The closure of the door lock contact
Repeated failures in Check the door operator is
03.05.00 has not been detected, 90C, after
safety chain related to working properly.
repeated attempts to close the doors.
the car door.
Fault in MCB board. The switching of the lock contacts,
Check the proper operation of
Bypassed contacts of the points 70-80-90 in the safety chain, is
the door operator and also
03.55.00 landing door locks or of not detected after the first time the car
check there is bypass between
car door in the safety is dispatched to the lowest landing or
points 70-80-90
chain. after exiting the inspection mode.

03.56.00 Faultcontact
The in MCBofboard.
the car The auxiliary contact of car door is Check the auxiliary contact of
damaged or bypassed car door
doors is bypassed.
Fault in MCB board.
The contacts of landing
The contacts of landing door locks or
door locks or car door
03.57.00 car door locks and the contact for car Check the contacts involved
locks and the contact for
door monitoring are bypassed
car door monitoring are
bypassed.
Without voltage in the
Relay K9095 contact is locked in
Fault in MCB board. controller, check that points 90
03.58.Level normally closed position and therefore
K9095 relay contact and 95 of SASE board have
No. making a bridge between points 90
stuck. same potential. In this case,
and 95
SASE board shall be replaced
Remove the bridges between
terminals 70 and 80 of
connector XSMIH01 in the
controller. If there is no bridge
The controller has detected that point on this connector, check the

03.59.Level Fault
Bridgeinon
MCB
all board.
the door 80,
the end of chain,
safety the landing door 90,
and point contacts
end ofin bridges ondoors.
automatic the locks of same
In the
No. contacts in the safety the car door contacts in the safety way, remove the bridges
chain (70+80+90). chain, are under voltage, while the between terminals 80 and 90 of
doors are open (MPC open) connector XSMCM01 in the
controller. If there is no bridge,
check connector XRVPCx of REV
board in connection box located
on the car roof
Remove the bridges between
terminals 70 and 80 of
Fault in MCB board. The controller has detected that point
connector XSMIH01 in the
03.60.Level Bridge on the landing 80, end of the landing door contacts in
controller. If there is no bridge
No. door contacts in the the safety chain, is under voltage,
en el connector, check the
safety chain (70+80). while the doors are open (MPC open)
bridges on the locks of
automatic doors.
Remove the bridges between
terminals 80 and 90 of
Fault in MCB board. The controller has detected that point
connector XSMCM01 in the
03.61.Level Bridge on the lock 90, end of car presence, is under
No. contacts of car and voltage, while the doors are open (MPC controller. If there
check connector is no bridge,
XRVPCx of REV
landing doors (80+90). open)
board in connection box located
on the car roof
The controller has detected that point
Fault in MCB board. Remove the bridges between
70, beginning of the series of landing
Bridge, from the terminal 70 of connector
03.62.Level door locks and the point 90, end of car
beginning up to the end XSMIH01 and terminal 90 of
No. door series, are under voltage, while
(70+90), on the door connector XSMCM01 in the
the doors are open and point 80 is not
safety chain. controller.
under voltage.
The controller has detected an error in
Fault in MCB board. the leveller circuit operation. This
As a result of an error circuit is responsible for the doors
Check the error list to identify
on the leveller, family preopening and the prestarting. As this
03.63.Level the error 13.01.xx occurred.
13.01.xx, the bridge of circuit is essential for checking the
No. See in this manual the solution
contacts locks of car and presence of badges on door safety
associated to this specific error.
landing doors cannot be chain contacts and it is disabled, the
checked. check cannot be performed and the lift
shall remain out of service.

04.01.Level Faultstopped
Car in MCB out
board.
of level, If the error is repeated, check
Place the magnet ZD
No. but magnet ZD is not the positioning magnets
detected.

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Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION


Fault in MCB board.
04.02.Level Car stopped at level, but If the error is repeated, check
Place the magnet ZS
No. magnet ZS is not the positioning magnets
detected.
Fault in MCB board. Correct the position of magnets
04.03.00 Wrong sequence of ZD is read before ZS. and carry out a new learning
magnet reading. process
Correct the position of magnets
Fault in MCB board. The magnet ZD moved with regard to
04.04.00 and carry out a new learning
Magnet ZD moved. the original position
Fault in MCB board. process
Offset excess of car positioning caused Increase the starting time
04.04.01 Position error caused by
by a slackening of cables and/or the braking distance
a slackening of cables.
Fault in MCB board. Correct the position of magnets
Magnets ZS and ZD moved with regard
04.04.02 Magnets ZS and ZD and carry out a new learning
to their original position
moved. process
Fault in MCB board.
Correct the position of magnets
Magnet ZS is not Magnets ZS and ZD moved with regard
04.04.03 and carry out a new learning
detected or magnet ZD to their original position
process
moved.
Fault in MCB board. Correct the position of magnets
Magnet ZD moved with regard to its
04.04.04 Magnet ZD is not and carry out a new learning
original position
detected. process
Fault in MCB board.
Correct the position of magnets
Magnet ZD is not Magnets ZS and ZD moved with regard
04.04.05 and carry out a new learning
detected or magnet ZS to their original position
process
moved.
Fault in MCB board.

04.04.06
The magnettoswitch
associated the signal The magnet switch associated to the Replace the magnet switch
signal ZD is blocked in ON or OFF
ZD does not work
properly.
Press again to open the contact.
05.19.Level Fault in MCB board. The button contact is stuck to ON
If the problem persists, call the
No. COP’s call button stuck. position
technician.
Fault in MCB board. Press again to open the contact.
05.20.Level The button contact is stuck to ON
LOP’s down button If the problem persists, call the
No. position
stuck. technician.
Press again to open the contact.
05.21.Level Fault in MCB board. The button contact is stuck to ON
If the problem persists, call the
No. LOP’s up button stuck. position
technician.
In a situation of car parked with doors
Fault in MCB board. Check the contactors are
06.04.00 open, there is a lack of voltage
v oltage at
Stuck contactor. deactivated.
terminal KP.
Check that KP terminal on
Fault in MCB board. After a travel is performed, the circuit
connector XMCMN of MCB board
KP terminal remained for monitoring the connectors’ state
06.04.01 (circuit for monitoring the
open and it does not that goes to KP terminal (on connector
receive 24 Vdc. XMCMN of MCB board) did not switch. connectors) is not bypassed
with 24Vdc.
If the contactors do not get activated,
after a run command, the controller Check the communication
Fault in INVERTER unit. understands that the inverter is not between the inverter and MCB
06.18.00
Contactors. working properly: In this case, the board, as well as the proper
controller aborts the run command and functioning of contactors.
it tries again after a few seconds.
Fault in INVERTER unit. At least one of the current sensors is
06.18.01
Current sensors. not working properly anymore.
The working situation detected is that
Check the motor parameters,
Fault in INVERTER unit. the instantaneous current consumption
06.18.02 the proper functioning of the
Overcurrent. of the motor is greater than maximum
encoder and contactors.
current provided by the device.
Fault in INVERTER unit. The maximum voltage allowed for
06.18.03 The voltage of capacitors is exceeded, either in the Check the brake resistor.
capacitors is high. idle state, or in operation.
Check the input voltage of the
When operating in NORMAL mode, it
inverter: The minimum voltage
Fault in INVERTER unit. means that the voltage of capacitors is
06.18.04 The voltage of lower than the minimum voltage levels of capacitors are the
following:
capacitors is low. tolerated by the device, either in the
400 Vac:
idle state, or in operation.
- 471 VDC stopped;

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Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION


When operating in AUTOMATIC - 423 VDC running.
RESCUE mode, it means that the 230 Vac:
single-phase voltage of input (220 - 235 VDC stopped;
VAC) is below 185 VDC. - 208 VDC running.
Fault in INVERTER unit. The electrical levels of the sin/cos
06.18.05
SIN/COS encoder. encoder are not right.
1: The motor does not turn because
Check the motor parameters,
the device provided the maximum
the proper functioning of the
current for 6 seconds (synchronous
encoder, check that the car can
06.18.06 Fault
Motorin INVERTER unit.
blocked. and asynchronous
asynchronous).
2: The motor does).not turn because move (without mechanical
friction), the car balancing and
the machine speed is below the
the proper operation of the
instantaneous
instantane ous speed or it is zero (only
brake circuit.
if “Overspeed percentage” > 0).
This error occurs when the inverter
detects the opening of the pre-charge
resistor of inverter capacitors while the
Fault in INVERTER unit.
latter is supplying power to the
The relay bypassing the
06.18.07 machine:
pre-charge resistor of
capacitors is open.
In order to protect the load resistors,
the invertor will send to the controller
the error sub-code 07.
A short-circuit has been detected in
Fault in INVERTER unit.
06.18.08 the output to the motor (U, V, W) or in
Short-circuit.
the brake resistor.
The over-temperature is due to a
Fault in INVERTER unit. Unlike the other faults, this one
situation of high rate work, with long
06.18.09 Overtemperature in the remains until the inverter
module. phases oftemperature.
ambient approach speed and a high cooling: Wait until it disappears.
Fault in INVERTER unit. There is a fault of parameters or in the
06.18.11
Parameters. table of parameters.
The contactors did not close or they
Fault in INVERTER unit. opened during a service, the
06.18.14
Contactors. contactors K1 and K2 were deactivated
in a not provided manner.
A starting at speed 0 has been
Fault in INVERTER unit.
06.18.15 commanded and the position control of
Error when starting.
the inverter is disabled.
Fault in INVERTER unit.
06.18.16 El motor is not connected. Check the motor connection.
Motor.
The car exceeded the speed limit
Check the motor parameters,
Fault in INVERTER unit. determined at the parameter
06.18.17 the proper functioning of the
Overspeed. “overspeed percentage”
percentage” (I
(Id
d 32259)
encoder and the car balancing.
b alancing.
(setting of speed monitoring).
Capacitor fault or the mains voltage is
Fault in INVERTER unit. low and/or unstable at the beginning
06.18.19 Unstable voltage of of a service.
capacitors. It can also happen when the brake
resistor connection is poor.
Fault in INVERTER unit. Check the motor parameters,
The car moves in the opposite
06.18.20 Motion in reverse the proper functioning of the
direction of the required one.
direction. encoder and the car balancing.
b alancing.
Fault in INVERTER unit.
The contactors are closed while the
06.18.22 Improper state of
inverter is stopped.
contactors.
The brake should be closed, but it is
Fault in INVERTER unit.
06.18.24 open, according to the reading of the
Brake microcontact
microcontacts.
s.
brake micro contacts.
The brake should be open, but it is
Fault in INVERTER unit.
06.18.25 closed, according to the reading of the
Brake microcontact
microcontacts.
s.
brake micro contacts.
06.18.33 – Electromagnetic noise that might cause After registering the
34 – 35 – 36 Fault in INVERTER unit. any kind of malfunctioning in the corresponding fault, the inverter
– 37 – 38 – EMC device has been detected. will reset: The sub-code fault
39 – 40 – 41 identifies the cause.
Fault in INVERTER unit. Fault of connection between the boards Check the connection between
06.18.64 POWER and DRIVE
POWER and DRIVE. these boards.
boards.

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION


Fault in INVERTER unit. A rotor movement has been detected
06.18.80
Rotor slip. while the brake is mechanical
mechanicallyly closed.
When starting, before activating the
Fault in INVERTER unit. output of contactors, the inverter
06.18.81 Absolute encoder: carries out a reading of the absolute
position. position: If it is wrong, this fault
occurs.
Any error in the communication
Fault in INVERTER unit.
inverter/absolute
inverter/absolut e encoder, different
06.18.82 Absolute encoder:
communication. from the absolute
generates position request
this fault.
The type of encoder is not the right
one: When an autotuning is carried
out, the type of inverter is checked
06.18.83 –
Fault in INVERTER unit. and the encoder integrity is tested: If
84 – 85 – 86
Type of encoder. the inverter is not the proper one or if
– 87
the test of integrity is not successfu
successful,
l, it
will display a fault code between 53
and 57, both included.
The number of pulses per revolution of
the encoder is different from the value
set to the corresponding parameter (Id
34048).
Fault in INVERTER unit.
When an autotuning is carried out, the
Number of
06.18.88 number of pulses per revolution of the
pulses/revolution
pulses/revolution of the
encoder is checked: If the obtained
encoder.
number is different from the value set
to parameter the corresponding

parameter (Id 34048), this fault will


appear.
Fault in INVERTER unit. There is no communication with the
06.18.89
Absolute encoder. encoder.
The autotuning and the rescue
operation cannot be carried out at the
Fault in INVERTER unit.
06.18.98 same time: It is intended to carry out
Conflict of commands.
the autotuning while the rescue signal
is activated.
Fault in INVERTER unit. The map of shaft has not been no
06.18.112
Shaft map. initialised
Fault in INVERTER unit.
The position reset process or learning
06.18.113 POSITION RESET /
has been aborted.
LEARNING
Fault in INVERTER unit. The rotor moved while the inverter was
06.18.114
Rotor position. switched off.
Check the position of the
It is not possible to readjust the car
Fault in INVERTER unit. magnets and run the procedure
06.18.115 position as the diversion is greater
Level position offset. of the positioning system
than 5 cm.
learning.
Check the position of the
Fault in INVERTER unit. It is not possible to readjust the car
magnets and run the procedure
06.18.116 Safety area position position as the diversion is greater
of the positioning system
offset. than 200 mm.
learning.
Fault in INVERTER unit. During a motion, the car has been
06.18.117 Destination position not ordered to stop at a destination which
valid. has already been overpassed.
The car entered the brake area of the
Fault in INVERTER unit.
06.18.118 top or bottom level and no stop
Destination position.
command has been given.
The brake distance required by the car
Fault in INVERTER unit.
06.18.119 is greater than the distance left up to
Destination position.
next destination
destination..
Fault in INVERTER unit.
The car received a destination position
06.18.120 Wrong destination
located out of the travel range.
position.
Fault in INVERTER unit. The car position received by the
06.18.121
Wrong position. controller is out of the travel range.
06.18.122 Fault in INVERTER unit. The inverter receives a direction
Direction command. command which is not valid.
v alid.
Fault in INVERTER unit. The car received the command for
06.18.123
Wrong direction. moving up when it was at the top floor

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Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION


or for moving down when it was at the
bottom floor.
Fault in INVERTER unit. The inverter receives a speed
06.18.124
Wrong speed command. command which is not valid.
v alid.
Fault in INVERTER unit.
06.18.125 The shaft map has not been loaded.
Shaft map.
There are data discrepancies between
Fault in INVERTER unit. the inverter parameters, the pulley
06.18.126
Shaft map. diameter and the suspension and shaft

Fault in INVERTER unit. data receiveddoes


The inverter by the
notcontroller.
receive
06.18.127 Communication with information from the REV board via the
REV board missing. communication
communicati on circuit
Fault in INVERTER unit. There is an over-temperature in the
06.18.144
Thermal probe. motor.
Interruption of the autotunin
autotuning g
Fault in INVERTER unit. procedure: the run command has been
06.18.160
Autotuning. deactivated before the completion of
the autotuning procedure.
Fault in the reading of the absolute
position: when the autotuning
procedure has been completed, a
Fault in INVERTER unit.
06.18.161 second reading of the absolute position
Autotuning.
is carried out: If any problem occurs
during the reading, the inverter will
display this fault.
The initial and final absolute positions
Fault in INVERTER unit.
06.18.162 are the same: the machine pulley
Autotuning.
remained immobile.
Error in the setting of the absolute
Fault in INVERTER unit. encoder: the parameters for the
06.18.163
Autotuning. adjustment of the absolute encoder
are not valid.
Error of sine encoder: Wrong reading
Fault in INVERTER unit.
06.18.164 or no reading of one of the two
Autotuning.
channels of the sine encoder.
Error in the setting of the sine
Fault in INVERTER unit.
06.18.165 encoder: the values for the adjustment
Autotuning.
of the sine encoder are not valid.
Improper number of machine poles:
Fault in INVERTER unit.
06.18.166 the number of poles determine
d eterminedd by the
Autotuning.
autotuning procedure is wrong.
Error in the setting of the directions:
Fault in INVERTER unit. the value for the adjustment of
06.18.167
Autotuning. parameter “Sine encoder features” (Id
35595) is wrong.
Error in the calculation of the
Fault in INVERTER unit. resistance of the motor phase: the
06.18.168 value of the phase resistance
Autotuning.
determined by the inverter is wrong or
out of range.
Fault in INVERTER unit. The autotuning procedure took more
06.18.170
AUTOTUNING than two minutes.
Fault in INVERTER unit. The password to access the parameter
06.18.177
Wrong password. menu is wrong.
The inverter is set for the control of
Fault in INVERTER unit.
06.18.178 synchronous motors and no sine
Parameters.
incremental encoder has been set.
Absolute encoder not configured: a
Fault in INVERTER unit. synchronous motor cannot be
06.18.179
Parameters. controlled without an absolute
encoder.
The encoder setting is wrong: the
Fault in INVERTER unit.
06.18.180 number of pulses per rotation of the
Parameters.
encoder is wrong.
The control mode activated is not
06.18.181 Fault in INVERTER unit.
PARAMETERS compatible with an asynchronous
asynchronous
machine.

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION


The parameter “Speed at which the
Fault in INVERTER unit.
06.18.182 inverter shifts from speed control to
Parameters.
position control” is wrong.
To be able to use the specified encoder
Fault in INVERTER unit.
06.18.183 at the specified speed, the advanced
Parameters.
algorithm of speed shall be activated.
The reading of brake microswitches
Fault in INVERTER unit. cannot be disabled if the lift setting is Check the value of parameter
06.18.184
Parameters. in accordance with Standard 33800.
EN 81-1+A3 or EN 81-20. 1 Check the mains power wiring
from the inverter output (U - V
- W) up to the motor terminals.
Error of time-out in the procedure of 2: Check the good condition of
Fault in INVERTER unit.
06.18.208 sensor adjustment: the procedure took the motor, by measuring the
Adjustment of sensors.
more than three minutes. resistance between phases.
3: Check the current sensors by
displaying, in the idle state,
their values in digital units.
1: Check the mains power
wiring from the inverter output
(U - V - W) up to the motor
terminals.
During the procedure of sensor
2: Check the good condition of
adjustment, the maximum number of
Fault in INVERTER unit. the motor, by measuring the
06.18.209 attempts exceeded has been
Adjustment of sensors. resistance between phases.
exceeded: the five attempts fixed for
3: Check the current sensors by
the adjustment have been exceeded.
displaying, in the idle state,

their values
4: Ensure in digital
that units.of
the voltage
capacitors remains stable.
The adjustment procedure has been
Fault in INVERTER unit. aborted by the user: The motion
06.18.210
Adjustment of sensors. command has been deactivated before
the procedure completion.
Fault in INVERTER unit. The procedure of position reset has
06.18.240
Position reset. been aborted.
Fault in INVERTER unit.
The procedure of the positioning
06.18.241 Learning of positioning
system’s learning has been aborted.
system.
The procedure of position reset
Fault in INVERTER unit.
06.18.243 detected that there are magnets
Magnets.
missing or their arrangement is wrong.
Fault in INVERTER unit. While the car is at the bottom landing,
06.18.244 Inconsistent command it receives the order to move
of downward motion. downwards.
Fault in INVERTER unit.
06.18.245 INCONSISTENT While thethe
carorder
is at the top landing, it
command of upward receives to move upwards.
motion.
Fault in INVERTER unit. There is no communication between
06.18.248
Communication. the inverter and the connection box.
Fault in INVERTER unit. There is an error in the check of shaft
06.18.249
Shaft data. data.
Fault in INVERTER unit.
06.18.250 The shaft data are not initialised.
Shaft data.
When this fault appears, a
Fault in INVERTER unit. There is a discrepancy between the procedure of positioning
06.18.251
Shaft data. parameters and lift model: system’s auto-learning shall be
carried out.
When this fault appears, a
Fault in INVERTER unit. There is an error in the check of the procedure of positioning
06.18.252
Shaft map. shaft map. system’s auto-learning shall be
carried out.
When this fault appears, a
Fault in INVERTER unit. procedure of positioning
06.18.253 The shaft map is not initialised.
Shaft map. system’s auto-learning shall be
carried out.
Fault in INVERTER unit. There is an error in the shaft map When this fault appears, a
06.18.254
Shaft map. storage. procedure of positioning

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION


system’s auto-learning shall be
carried out.
Fault in INVERTER unit. There is an error in the shaft map
06.18.255
Shaft map. storage.
If the controller is configured with
manual reset (parameter “Manual
Reset” set 1 or 2 values), this fault will The reset will only be possible
Fault in MCB board.
06.20.00 appear when the controller is reset by after shifting into inspection
Fault in manual reset.
means of switching OFF and ON after a mode.
fault whichreset
automatic doesoccurred.
not allow an
The UP and DOWN pushbuttons carry
out two functions: on the one hand,
they inform the controller about the
Fault in MCB board.
motion direction and, on the other
Stuck contact in
06.34.00 hand, they bypass the safety chain to
up/down pushbuttons of
allow the car motion:
the inspection box.
This fault informs that the contact
associated to the safety chain by-pass
is stuck or bypassed.
The input related to the function of
Check the voltage that
Fault in MCB board. flooded pit is activated (or deactivated,
06.46.00 corresponds to this input (0-24
Flooded pit. depending on the logic of this input
Vdc).
setting).
Fault in MCB board. Check all the elements
One of the circuit element may be
07.01.00 Short circuit in 24 VDC- connected to the circuit and the
deteriorated or there is defective wire
circuit of shaft. wiring.
Fault in MCB board. Check all the elements
One of the circuit element may be
07.02.00 Short
circuitcircuit
of car in 24 VDC- deteriorated or there is defective wire. connected
wiring. to the circuit and the
Fault in MCB board. Check the drive unit and the
07.03.00 Short circuit in 24 VDC- Possible deterioration of drive unit. wiring and replace the element
circuit of drive unit. deteriorated.
Over-voltage in the circuit caused by
Fault in MCB board.
too much elements connected to it or Check all the elements
07.04.00 Over-voltage in 24 VDC-
by a starting deterioration of one of connected to the circuit.
circuit of shaft.
them
Over-voltage in the circuit caused by
Fault in MCB board.
too much elements connected to it or Check all the elements
07.05.00 Over-voltage in 24 VDC-
by a starting deterioration of one of connected to the circuit.
circuit of car.
them.
Fault in MCB board.
Possible deterioration starting in the Check and replace the drive
07.06.00 Over-voltage in 24 VDC-
drive unit. unit.
circuit of drive unit.
Fault in MCB board.
Check the connection of batteries and Make the proper connection or
07.07.00 Batteries are not
the fuse located between them replace the fuse.
connected.
Fault in MCB board. The level of the battery charging is not
07.07.01 The battery charging is Charge the batteries.
enough
not enough.
Fault in MCB board. Request for support from MP
The ambient temperature is out of the
07.07.02 Ambient temperature staff to get the temperature
allowed range
out of range. adjusted
Fault in MCB board.
Failure in the circuit for charging the
07.07.03 Battery current Replace the ALIM board
ALIM board
exceeded.
1: Failure of relays KUPS2 and KUPS3
1: Replace the ALIM board
of the ALIM board
Fault in MCB board. The 2: Failure of the 24 VDC power source
2: Replace the power source
power supply of 24V DC in the electrical cabinet
07.07.04
does not exist in the 3: Failure of SIO switch on the
3: Replace the command panel
auxiliary circuit. command panel
4: Wrong connection of connector
4: Check the connection
XALDA of the ALIM board
Wait for the completion or
Fault in MCB board.
check that the SIO switch on
07.07.05 Automatic
rescue or manual
activated. A rescue operation is in progress the command panel is not on
RES position

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION


Fault in MCB board.
Check all the elements
Short-circuit in the 24 One of the circuit elements is damaged
07.08.00 connected to the 24 Vdc line
Vdc-circuit of group of or defective wire.
and the wiring.
lifts.
Fault in MCB board.
Check all the elements
Overcurrent in the 24 One of the circuit elements is damaged
07.09.00 connected to the 24 Vdc line
Vdc-circuit of group of or defective wire.
and the wiring.
lifts.
Fault in MCB board.
Overcurrent
Vdc-circuit ofincar,
thethe
24 Some element of the circuit may be Check all the elements
07.10.00 deteriorated or there is an excess of
circuit maximum current connected to the circuit.
connected elements.
permitted is exceeded in
5% .
Fault in MCB board.
Overcurrent in the 24
Vdc-circuit of traction Some element of the circuit may be
Check all the elements
07.11.00 group, the circuit deteriorated or there is an excess of
connected to the circuit.
maximum current connected elements.
permitted is exceeded in
5%.
Fault in MCB board.
Overcurrent in the 24
Some element of the circuit may be
Vdc-circuit of shaft, the Check all the elements
07.12.00 deteriorated or there is an excess of
circuit maximum current connected to the circuit.
connected elements.
permitted is exceeded in
5%.
Fault in MCB board.
Overcurrent
Vdc-circuit ofingroup
the 24
of Some element of the circuit may be
Check all the elements
07.13.00 lifts, the circuit deteriorated or there is an excess of
connected to the circuit.
maximum current connected elements.
permitted is exceeded in
5%.
Fault in MCB board.
09.01.01 Fault of internal storage: The parameter values are damaged.
parameters.
Fault in MCB board.
09.01.02 Fault of internal storage: The shaft map values are damaged.
shaft map.
Fault in MCB board.
09.01.03 Fault of internal storage: The error codes are damaged.
faults.
Fault in MCB board.
The board identification code is
09.01.04 Fault of internal storage:
damaged.
board identification
Fault in MCB board. The normal connection of the machine
Check the connection of both
09.02.00 Fault in machine brake brake might not have been restored brake coil casings
connection. after the commissioning tests
Fault in MCB board.
Error when reading the
09.17.00 Microprocessor
Micropr ocessor damaged Replace the MCB board
setting of parameters
from DATAFLASH.
09.40.Board Fault in MCB board.
Defective board. Replace the MCB board
id No. Board internal fault.
Fault in MCB board.
The controller does not Check that the CAR board, set as 1, is Check the CAN wiring in
detect that the CAR connected to the COP. connector XDCCMC of CAR
09.50.01
board, set-up as 1 Ensure that jumper JPASC2 is not board.
(jumper JPASC2 placed. Remove the jumper JPASC2.
removed), is connected.
Fault in MCB board.
The controller does not Check the CAN wiring in
Check that the CAR board, set as 1, is
detect that the CAR connector XDCCMC of CAR
09.50.02 connected to the COP.
board, set-up as 2 board.
Ensure that jumper JPASC2 is placed.
(jumper JPASC2 placed), Place the jumper JPASC2.
is connected.
Fault in MCB board. Check that the connector XOPCAN of
Check the CAN wiring in
09.50.03 The controller does not DOC board set as 1 is connected to
connector XOPCAN of DOC
detect that the DOC, connector XRVDOC1 of REV board.

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Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION


set-up as 1 (switches 2 Check that switches 2 and 3 are in board and XRVDOC1 of REV
and 3 in OFF position), position OFF. board.
is connected.
Check that the connector XOPCAN of
DOC board set as 2 is connected to
Fault in MCB board.
connector XRVDOC2 of REV board.
The controller does not Check the CAN wiring in
For jobsites with triple accesses, check
detect that the DOC, connector XOPCAN of DOC
09.50.04 that the connector of DOC board set as
set-up as 2 (switch 2 in board and XRVDOC2 of REV
2 is connected to connector
ON and switch 3 in OFF), board.
is connected. XCNX2_1(O) on CANx2
Ensure that switches 2 isboard.
in ON
position and 3 is in OFF.
Fault in MCB board. For jobsites with triple accesses, check
The controller does not that the connector of DOC board set as Check the CAN wiring in
detect that the DOC, 3 is connected to connector connector XOPCAN of DOC
09.50.05
set-up as 3 (switch 2 in XCNX2_1(O) on CANx2 board. board and XRVDOC2 of REV
OFF and switch 3 in ON), Ensure that switches 2 is in OFF board.
is connected. position and 3 is in ON.
Fault in MCB board. The
controller does not
Check that the switches of CEC board,
detect that the CEC
set as 1, are in the proper position Check the switches and the
09.50.06 board, set-up as CEC1
and/or the board is connected to the connection.
on COP 1 (all the
COP 1.
switches en OFF ), is
connected
Fault in MCB board. The
controller does not
Check that the switches of CEC board,
detect that the CEC
set as 1, are in the proper position Check the switches and the
09.50.07 board,
on COPset-up as CEC1
2 (switch 1 in and/or the board is connected to the connection.
COP 2.
OFF, all the ones in
OFF), is connected
Fault in MCB board.
The time set to parameter “Travel
10.01.00 Travel maximum time
maximum time” has been exceeded.
exceeded
Fault in MCB board.
The learning process has been
11.01.00 Fault in the positioning
cancelled due to a fault in the inverter.
system: learning.
The level displayed in sub-fault code
Fault in MCB board.
11.04.Level informs that the magnet is improperly
Fault in the positioning
No. located with regard to the right
system: level magnet.
position it should have.
Fault in MCB board. The safety area displayed in sub-fault
11.05.Area Fault in the positioning code informs that the magnet is
No. system: safety area improperly located with regard to the
magnet. right position it should have.
Fault in MCB board.
11.06.Level The level magnet has not the right Correct the length: it should be
No. Fault in the positioning length. 100 mm ± 10%
system: level magnet.
Fault in MCB board.
11.07.Area Fault in the positioning The safety area magnet has not the Correct the length: it should be
No. system: safety area right length. 400 mm ±10%
magnet.
Fault in MCB board.
The lower part of the level magnet and
Fault in the positioning
11.08.00 the safety area magnet’s one, at the Correct the alignment.
system: magnets of
bottom floor, are not aligned.
bottom level.
Fault in MCB board.
The upper part of the level magnet and
Fault in the positioning
11.09.00 the safety area magnet’s one, at the Correct the alignment.
system: magnets of top
bottom floor, are not aligned.
level.
Fault in MCB board.
Fault in the positioning An error occurred during the controller Check that the inverter and
11.10.00
system: entering the reset procedure door contacts are right.
“position reset”
reset” mode.
Fault in MCB board. The actual car position real does not
11.11.00 Fault in the positioning coincide with the position the controller
system: offset position. has.
The inverter detected a fault in the Carry out a new learning
11.11.01 Fault in MCB board.
positioning system process

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Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION


Fault in the positioning
system. The inverter
requires a new learning
process.
Fault in MCB board.
Fault in the positioning
The controller detected a fault in the Carry out a new learning
11.11.02 system. The controller
positioning system process
requires a new learning
process.
Fault in the
Fault in MCBpositioning
board. The number of level magnets read is
11.12.Level Check the magnets and carry
system: inconsistenc
inconsistency
y different from the number of stops in
No. out a new learning process
between No: of STOPS & the installation.
No: of MAGNETS.
Fault in MCB board. The registering of the shaft map in the
11.13.00
Fault in shaft map. system memory has been impossible.
Fault in MCB board.
Fault in the positioning
11.14.Level The magnet polarity of the displayed
system during the Change the magnet face
No. level is wrong.
learning process:
polarity of magnet ZD.
Fault in MCB board.
Fault in the positioning
11.15.Area The magnet polarity of the displayed
system during the Change the magnet face
No. safety area is wrong.
learning process:
polarity of magnet ZS.
Fault in MCB board.
Fault in the positioning
11.16.Level system
No. learningduring the
process: There is no
displayed inlevel magnet at
the sub-fault the level
code. Check the magnets
out a new and carry
learning process
magnet ZD is not
detected.
Fault in MCB board.
Fault in the positioning
11.17.Area system during the There is no safety area magnet at the Check the magnets and carry
No. learning process: level displayed in the sub-fault code. out a new learning process
magnet ZS is not
detected.
Fault in MCB board.
Fault in the positioning
The polarity of magnet for level or
system during the
safety area at bottom level is not the Check that the polarity of both
11.18.00 learning process: wrong
right one. magnets is South
polarity of magnets ZS
There is no level magnet.
and/or ZD at bottom
level.
Fault in MCB board.
Fault in the positioning The polarity of magnet for level or
Check that the ZS magnet
11.19.00 system
learningduring thewrong
process: safety area at top level is not the right
one. polarity is South and ZD
polarity is North
polarity of magnets ZS There is no level magnet.
and/or ZD at top level.
Fault in MCB board.
The car cannot move The learning procedure cannot begin Check the doors and their
11.20.01
during the learning as the doors do not close completely contacts
process.
Fault in MCB board.
The learning procedure cannot begin Check the controller does not
The car cannot move
11.20.02 as the inverter does not respond at the display the cause for a non-
during the learning
car starting moment. starting A29.
process.
Fault in MCB board. The command to carry out the learning
Error during the learning process has been, but the inverter Check the connection controller-
11.21.xx
process: the inverter does not respond when it has to inverter
does not respond. initialise itself the process.
Fault in MCB board.
Shift MODE selector to TEST
11.22.00 The Learning procedure MODE selector is not in TEST position
position.
cannot start.
Fault in MCB board. Magnets ZS and ZD moved with regard Check the magnets position and
11.40.00 carry out a new learning
ZS or ZD moved. to their original position
process

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Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION


Check the magnet position and
Fault in MCB board. Magnets ZS moved with regard to the
11.40.01 carry out a new learning
Magnet ZS moved original position
process
Fault in MCB board.
Offset excess of car positioning caused Increase the starting time
11.40.02 Position error caused by
by a slackening of cables and/or the braking distance
a slackening of cables.
Fault in MCB board.
The magnet switch
The magnet switch associated to the
11.40.03 associated to the signal Replace the magnet switch
signal ZS is blocked in ON or OFF
ZS does not work
properly.
Fault in MCB board.
11.58.00 Fault in the positioning The car position is wrong
system: CAR position.
Fault in MCB board.
Fault in the positioning system. The lift
Fault in the positioning This error is self-corrected via a
11.58.01 stopped out of the unlocking area,
system. Lift stopped out position reset
when the magnets are properly placed
of the unlocking area.
Fault in MCB board.
At extreme floors,
discrepancy between the The controller reads the extreme floor
This error is self-corrected via a
11.58.02 car real position and the magnets, but the reading does not
position reset
position in mm meet the calculated position.
calculated by the
controller.
Fault in MCB board.
Error during the learning
A reading error occurred during the
11.61.Level process. The reading of
learning process or the shaft map
no. magnets ZS has not uploaded is corrupt
been properly carried
out.
Fault in MCB board.
Error during the learning
Check the position of magnets
11.62.Level process. There are more Arrangement error of the magnets in
and carry out a new learning
no. than 2 magnets ZD the shaft
process
associated to the same
magnet ZS.
Fault in MCB board.
Error during the learning Check the magnets position and
11.63.Level Arrangement error of the magnets in
process. There is no carry out a new learning
no. the shaft
magnet ZD associated to process
a magnet ZS.
Fault in MCB board.
Error during the learning
A reading error occurred during the
11.64.Level process. The reading of
learning process or the shaft map
no. magnets ZD has not
uploaded is corrupt
been carried out in
increasing order.
Fault in MCB board.
Error during the learning Check the magnets position and
11.65.Level Arrangement error of the magnets in
process. La separation carry out a new learning
no. the shaft
between magnets ZD is process
less than 50 mm.
Fault in MCB board.
Error during the learning
Check the magnets position and
11.66.Level process. The position of Arrangement error of the magnets in
carry out a new learning
no. magnet ZD is not fully the shaft
process
covered within the
position of magnet ZS.
Fault in MCB board.
Error during the learning
Remove the remaining magnets
process. The number of
11.67.255 Too many magnets ZD in the shaft and carry out a new learning
magnets ZD is greater
process
than the number of
installation stops.
Fault in MCB board.
Add the missing magnets and
11.68.255 Error during the learning Missing magnets ZD in the shaft. carry out a new learning
process. The number of
process.
magnets ZD is less than

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Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION


the number of
installation stops.
Fault in MCB board.
Error during the learning
Remove the remaining magnets
process. The number of
11.69.255 Too many magnets ZS in the shaft. and carry out a new learning
magnets ZS is greater
process.
than the number of
installation stops.
Fault in MCB board.
The length of magnet ZS shall be
11.70.Level Error during
process. The the learning
length of between 340 mm and 860 mm. This Correct the magnet length.
No. range is valid for distances between
magnet ZS at bottom
levels lower than 450 mm.
level is out of range.
Fault in MCB board.
The length of magnet ZS shall be
Error during the learning
11.71.Level between 340 mm and 860 mm. This
process. The length of Correct the magnet length.
No. range is valid for distances between
magnet ZS at top level
levels lower than 450 mm.
is out of range.
Fault in MCB board.
The length of magnet ZS shall be
Error during the learning
11.72.Level between 340 mm and 860 mm. This
process. The length of Correct the magnet length.
No. range is valid for distances between
magnet ZS at this level
levels lower than 450 mm.
is out of range.
Fault in MCB board.
Error during the learning
11.73.Level The length of magnet ZD shall be
process. The length of Correct the magnet length.
No. between 90 mm and 310 mm.
magnet ZD at bottom
level is out of range.
Fault in MCB board.
Error during the learning
11.74.Level The length of magnet ZD shall be
process. The length of Correct the magnet length.
No. between 90 mm and 310 mm.
magnet ZD at top level
is out of range.
Fault in MCB board.
Error during the learning
11.75.Level The length of magnet ZD shall be
process. The length of Correct the magnet length.
No. between 90 mm and 310 mm.
magnet ZD at this level
is out of range.
When there is only one magnet ZD
associated to a magnet ZS, its centre
Fault in MCB board.
shall be aligned with the centre of
Error during the learning
magnet ZS.
11.76.Level process. La relative
When there are 2 magnets ZD Correct the position of magnets.
No. position between
associated to the magnet ZS, the
magnets ZD and ZS is
middle point of the gap separating
wrong.
them shall be aligned with the centre
of magnet.
Fault in MCB board. The length of magnet ZS shall be
Error during the learning
11.77.Level between 340 mm and 410 mm. This
process. The length of Correct the magnet length.
No. range is valid for distances between
magnet ZS at bottom
levels equal or greater than 450 mm.
level is out of range.
Fault in MCB board.
The length of magnet ZS shall be
Error during the learning
11.78.Level between 340 mm and 410 mm. This
process. The length of Correct the magnet length.
No. range is valid for distances between
magnet ZS at top level
levels equal or greater than 450 mm.
is out of range.
Fault in MCB board.
The length of magnet ZS shall be
Error during the learning
11.79.Level between 340 mm and 410 mm. This
process. The length of Correct the magnet length.
No. range is valid for distances between
magnet ZS at this level
levels lower than 450 mm.
is out of range.
Fault in MCB board.
11.80.Level The magnet ZD is not The magnet ZD is not centred with the
Place the magnets properly.
No. centred with the magnet magnet ZS.
ZS.
Fault in MCB board. There is a communication failure
11.255.00 The shaft map cannot be between the controller and the inverter
read. or the memory is degenerated.

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Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION


Fault in MCB board.
12.45.00 Over temperature in the The motor temperature is too high.
motor.
Fault in MCB board.
The machine room temperature is out
Temperature out of
12.46.00 of the range set to the corresponding
range in the machine
parameter.
room.
A problem has been detected during
Fault in LEVELLER.
13.01.01 the procedure of door preopening or Check the positioning magnets.
Levelling system error.
pre-starting.
Check the connections of signal
ZD into the connection box, the
Fault in LEVELLER. The signal ZD arriving to the leveller
13.01.02 controller and the board SASE.
Signal ZD degenerated. got blocked in OFF.
If the error persists, replace the
board SASE.
Check the connections of signal
ZS into the connection box, the
Fault in LEVELLER. The signal ZS arriving to the leveller
13.01.03 controller and the board SASE.
Signal ZS degenerated. got blocked in OFF
If the error persists, replace the
board SASE.
Check the cable connecting
Fault in LEVELLER. Relay
The activation signal of relay KN1 does MCB-SASE. If the error persists,
13.01.04 KN1 activation
not work. replace the board MCB and/or
degenerated.
SASE.
Fault in LEVELLER. Relay
13.01.05 The relay KN1 is not activated. Replace the board SASE.
KN1 degenerated.
Check the position of all the
magnets with regard to the
13.01.06 Fault in LEVELLER. The signals ZS and ZD do not reach positioners and/or the
No signal ZS and ZD. the board SASE. positioners’ connection. If the
error persists, replace the board
REV.
Check the cable connecting
Fault in LEVELLER.
The activation signal of relay KN1 is MCB-SASE. If the error persists,
13.01.07 Activation of relay KN1
always activated. replace the board MCB and/or
degenerated.
SASE.
Fault in LEVELLER.
The reading signal of point 95 is
13.01.08 Reading circuit of point Replace the board SASE.
permanently activated.
95 degenerated.
1. The accelerometers are not properly
calibrated.
2. In approaching with doors open Calibrate the installation
Fault in LEVELLER.
feature, the lift reaches the door accelerometers.
13.01.16 Accelerometer: speed
unlocking area at more than 0.3 m/s. Check the speed at which the
error.
3. After starting the approach with car approaches the floor level.
doors open or the prestarting, the
accelerometerr speed exceede
acceleromete exceededd 0.3 m/s
Check parameter 158 of MCB
After starting the approach with doors board: Length of the unlocking
Fault in LEVELLER.
13.01.26 open or the prestarting, the car left the area.
Virtual unlocking area.
virtual unlocking area. Adjust parameter 158 to the ZD
magnet area.
Fault in LEVELLER. Check the connection cable
Error when reading LM1 Error of communication signals between MCB-SASE. If the error
13.xx.09 8
during the activation between MCB and SASE boards. persists, replace the MCB
process of relay KN1. and/or SASE boards.
Fault in LEVELLER. Check the connection cable
Error when reading L85 Error of communication signals between MCB-SASE. If the error
13.xx.10
during the activation between MCB and SASE boards. persists, replace the MCB
process of relay KN1. and/or SASE boards.
Fault in LEVELLER.
Error when reading LM2
13.xx.11 SASE board damaged. Replace SASE board.
during the activation
process of relay KN2.
13.xx.12 Fault in LEVELLER. SASE board damaged. Replace SASE board.

8
xx = 01 means approach with doors open
xx = 02 means pre-starting
xx = 03 means bypass control of door contacts in the safety chain

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION


Error when reading L95
during the activation
process of relay KN2.
Error of communication signals
Check the connection cable
Fault in LEVELLER. between MCB and SASE boards.
between MCB-SASE. If the error
13.xx.14 Error when reading L95 During the activation process of relay
r elay
persists, replace the MCB
during the pre-starting. KN2, there is no voltage at input 95 of
and/or SASE boards
the safety chain.
Fault in LEVELLER. Check the connection cable
13.xx.15 Relay KN2 is stuck in Error of communication signals between MCB-SASE. If the error
position of safety chain between MCB and SASE boards. persists, replace the MCB
bypass (85-95) and/or SASE boards
Fault in LEVELLER.
Error when reading L95
Check the connection cable
during the activation
Error of communication signals between MCB-SASE. If the error
13.xx.16 process of relay KN2
between MCB and SASE boards persists, replace the MCB
when performing the
and/or SASE boards
check of interlock
bypass.
Fault in LEVELLER.
Check the connection cable
Error when reading L95,
Error of communication signals between MCB-SASE. If the error
13.xx.17 at starting the
between MCB and SASE boards persists, replace the MCB
deactivation of safety
and/or SASE boards
chain bypass.
Fault in LEVELLER.
Error when reading L95.
after the safety chain
13.xx.18 bypass has been SASE board damaged Replace SASE board
properly performed, the
reading of L95 shifts
from ON to OFF.
Fault in LEVELLER.
Error when reading L95,
during the deactivation
13.xx.19 process of the safety SASE board damaged Replace SASE board
chain bypass, the
reading L95 is ON
instead of OFF.
Fault in LEVELLER.
Error when reading L95, Check the connection cable
during the deactivation Error of communication signals between MCB-SASE. If the error
13.xx.20
process, the relay KN2 is between MCB and SASE boards persists, replace the MCB
stuck in position of and/or SASE boards
safety chain bypass.
Fault in LEVELLER.
Error when reading L85, Check the connection cable
during the deactivation Error of communication signals between MCB-SASE. If the error
13.xx.21
process, the relayofKN1 is
stuck in position between MCB and SASE boards persists, replace
and/or SASE the MCB
boards
safety chain bypass
Fault in LEVELLER.
Error when reading L85,
during the deactivation
13.xx.22 SASE board damaged Replace SASE board
process, , the reading of
L85 does not shift from
ON to OFF.
Fault in LEVELLER.
Check the connection cable
Error at output M1. This
Error of communication signals between MCB-SASE. If the error
13.xx.40 signal is ON when the
between MCB and SASE boards persists, replace the MCB
safety chain bypass is
and/or SASE boards
activated.
Fault in LEVELLER.
Error when reading L85.
13.xx.41 This signal is ON when SASE board damaged Replace SASE board
the safety chain bypass
is not activated.
Fault in LEVELLER. Check the connection cable
Error when reading LM1.
Error of communication signals between MCB-SASE. If the error
13.xx.42 This signal is ON when
between MCB and SASE boards persists, replace the MCB
the safety chain bypass
and/or SASE boards
is not activated.

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION


Fault in LEVELLER.
Check the connection cable
Error at output M2. This
Error of communication signals between MCB-SASE. If the error
13.xx.43 signal is ON when the
between MCB and SASE boards persists, replace the MCB
safety chain bypass is
and/or SASE boards
not activated.
Fault in LEVELLER.
Check the connection cable
Error when reading LM2.
Error of communication signals between MCB-SASE. If the error
13.xx.44 This signal is ON when
between MCB and SASE boards persists, replace the MCB
the safety chain bypass
and/or SASE boards
is not activated.
Fault in LEVELLER.
Error when reading L85.
13.xx.45 This signal is ON when SASE board damaged Replace SASE board
the safety chain bypass
is not activated.
Fault in LEVELLER.
Check the connection cable
Error at output M2. This
Error of communication signals between MCB-SASE. If the error
13.xx.50 signal is ON when the
between MCB and SASE boards persists, replace the MCB
relay KN1 is being
and/or SASE boards
activated.
Fault in LEVELLER.
Check the connection cable
Error when reading L85.
Error of communication signals between MCB-SASE. If the error
13.xx.51 This signal is ON when
between MCB and SASE boards persists, replace the MCB
the safety chain bypass
and/or SASE boards
is not activated.
Fault in LEVELLER.
Error when reading LZS. An issue has been detected during the
Check the magnets of the
13.xx.52 This signal is OFF when process of doors preopening o
positioning system
the relay KN1 is being prestarting
activated.
Fault in LEVELLER.
Error when reading LZD. An issue has been detected during the
Check the magnets of the
13.xx.53 This signal is OFF when process of doors preopening o
positioning system
the relay KN1 is being prestarting
activated.
Fault in LEVELLER.
Error when reading L95.
13.xx.54 This signal is ON when SASE board damaged Replace SASE board
the relay KN1 is being
activated.
Fault in LEVELLER.
Check the connection cable
Error at output M1. This
Error of communication signals between MCB-SASE. If the error
13.xx.60 signal is OFF when the
between MCB and SASE boards persists, replace the MCB
relay KN1 is being
and/or SASE boards
activated.
Fault in LEVELLER.
Check the connection cable
Error when reading
Error of communication signals between MCB-SASE. If the error
13.xx.61 LM1.This signal is OFF between MCB and SASE boards persists, replace the MCB
when the relay KN1 is
and/or SASE boards
being activated.
Fault in LEVELLER.
Error when reading LZS. An issue has been detected during the
Check the magnets of the
13.xx.62 This signal is OFF when process of doors preopening o
positioning system
the relay KN1 is being prestarting
activated.
Fault in LEVELLER.
Error when reading LZD. An issue has been detected during the
Check the magnets of the
13.xx.63 This signal is OFF when process of doors preopening o
positioning system
the relay KN1 is being prestarting
activated.
Fault in LEVELLER.
Error when reading L85.
13.xx.64 This signal is OFF when SASE board damaged Replace SASE board
the relay KN1 is being
activated.
Fault in LEVELLER.
Check the connection cable
Error when reading L95. Error of communication signals between MCB-SASE. If the error
13.xx.65 During the process
between MCB and SASE boards persists, replace the MCB
approach with doors
and/or SASE boards
open, the signal KN1

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION


does not shift from ON
to OFF.
Fault in LEVELLER.
Check the connection cable
Error at output M1. This
Error of communication signals between MCB-SASE. If the error
13.xx.70 signal is OFF when the
between MCB and SASE boards persists, replace the MCB
safety chain bypass is
and/or SASE boards
activated.
Fault in LEVELLER.
Check the connection cable
Error when reading LM1.
Error of communication signals between MCB-SASE. If the error
13.xx.71 This signal is OFF when between MCB and SASE boards persists, replace the MCB
the safety chain bypass
and/or SASE boards
is activated.
Fault in LEVELLER.
Check the connection cable
Error at output M2. This
Error of communication signals between MCB-SASE. If the error
13.xx.72 signal is OFF when the
between MCB and SASE boards persists, replace the MCB
safety chain bypass is
and/or SASE boards
activated.
Fault in LEVELLER.
Check the connection cable
Error at output LM2.
Error of communication signals between MCB-SASE. If the error
13.xx.73 This signal is OFF when
between MCB and SASE boards persists, replace the MCB
the safety chain bypass
and/or SASE boards
is activated.
Fault in LEVELLER.
Error when reading LZS. An issue has been detected during the
Check the magnets of the
13.xx.74 This signal is OFF when process of doors preopening o
positioning system
the relay KN1 is being prestarting
activated
Fault in LEVELLER.
Error when reading LZD. An issue has been detected during the Check the magnets of the
13.xx.75 This signal is OFF when process of doors preopening o
positioning system
the relay KN1 is being prestarting
activated.
Fault in LEVELLER.
Error when reading L85.
13.xx.76 This signal is OFF when SASE board damaged Replace SASE board
the relay KN1 is being
activated.
Fault in LEVELLER.
Error when reading L95.
13.xx.77 This signal is OFF when SASE board damaged Replace SASE board
the relay KN1 is being
activated.
Fault in LEVELLER.
Check the connection cable
Error at output M1. This
Error of communication signals between MCB-SASE. If the error
13.xx.80 signal is OFF when the
between MCB and SASE boards persists, replace the MCB
relay KN2 is being
and/or SASE boards
deactivated.
Fault in LEVELLER. Check the connection cable
Error when reading LM1.
Error of communication signals between MCB-SASE. If the error
13.xx.81 This signal is OFF when
between MCB and SASE boards persists, replace the MCB
the relay KN2 is being
and/or SASE boards
deactivated.
Fault in LEVELLER.
Error when reading LZS. An issue has been detected during the
Check the magnets of the
13.xx.82 This signal is OFF when process of doors preopening o
positioning system
the relay KN2 is being prestarting
activated.
Fault in LEVELLER.
Error when reading LZD. An issue has been detected during the
Check the magnets of the
13.xx.83 This signal is OFF when process of doors preopening o
positioning system
the relay KN2 is being prestarting
activated.
Fault in LEVELLER.
Check the connection cable
Error when reading L85.
Error of communication signals between MCB-SASE. If the error
13.xx.84 This signal is OFF when
between MCB and SASE boards persists, replace the MCB
the relay KN2 is being
and/or SASE boards
deactivated.
Fault in LEVELLER. Check the connection cable
Error of communication signals
13.xx.90 Error at output M2. This between MCB-SASE. If the error
between MCB and SASE boards
signal is ON when the persists, replace the MCB

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION


relay KN1 is being and/or SASE boards
deactivated.
Fault in LEVELLER.
Check the connection cable
Error when reading LM2.
Error of communica
communication
tion signals between MCB-SASE. If the error
13.xx.91 This signal is ON when
between MCB and SASE boards persists, replace the MCB
the relay KN1 is being
and/or SASE boards
deactivated.
Fault in LEVELLER.
Error when reading LZS. An issue has been detected during the
Check the magnets of the
13.xx.92 This signal is OFF when process of doors preopening o positioning system
the relay KN1 is being prestarting
activated.
Fault in LEVELLER.
Error when reading LZD. An issue has been detected during the
Check the magnets of the
13.xx.93 This signal is OFF when process of doors preopening o
positioning system
the relay KN1 is being prestarting
activated.
Fault in MCB Board. Door safety chain opened for too much
13.11.00 Door safety chain time (point 60H) for longer than 3
opened for too long. minutes.
Fault in MCB Board.
The door re-opening pushbutton,
Door re-opening safety
13.12.00 photocell or sensitivity is activated for
circuit activated for too
longer than the time that has been set.
long.
Fault in MCB Board.
Circuit of door reopening
The door open pushbutton is
13.12.01 in car (doors open Check contacts/wirin
contacts/wiring
g
permanently activated.
button) activated for too
long time.
Fault in MCB Board.
Circuit of door reopening
in car or at landing The LOP pushbutton is permanen
permanently
tly Check contacts/ pushbutton
13.12.02
(doors open button) activated. wiring
activated for too long
time.
Fault in MCB Board.
Circuit of door Check that the input E1 on DOC
The sensitiveness contact on DOC
reopening, due to an board is not under 24Vdc or the
13.12.03 board or the operator is permanently
obstacle detected by the sensitiveness output on the
activated.
door operator, activated door operator is activated.
for too long time.
Fault in MCB Board.
Circuit of door
Check the photocell connection
reopening, due to a The photocell is permanently detecting
13.12.04 and the setting of microswitches
microswitches
photocell ray cut, an obstacle.
on DOC board.
activated for too long
time.
1: The setting of the operation logic is 1: Check that the el microswitch
wrong 3 of the DOC board is OFF.
Fault in MCB Board. 2: The setting of controller parameters 2: Check that the parameter
Fault of photocell: The is wrong ID: 42 is set to value YES.
13.20.00 state of the photocell of 3: Check the connection: If ii is
landing no: 1 does not OK, check that the controller
3: The photocell is not no connected
change. receives the signals by means
of the console tool or PC.
4: The photocell is damaged 4: Change the photocell.
1: The setting of the operation logic is 1: Check that the el microswitch
wrong 3 of the DOC board is OFF.
Fault in MCB Board. 2: The setting of controller parameters 2: Check that the parameter
Fault of photocell: The is wrong ID: 42 is set to value YES.
13.21.00 state of the photocell of 3: Check the connection: If ii is
landing no: 2 does not OK, check that the controller
3: The photocell is not no connected
change. receives the signals by means
of the console tool or PC.
4: The photocell is damaged 4: Change the photocell.
1: The setting of the operation logic is 1: Check that the el microswitch
13.22.00 Fault in MCB
Fault of Board.
photocell: The wrong 3 of the DOC board is OFF.
2: The setting of controller parameters 2: Check that the parameter
state of the photocell of
is wrong ID: 42 is set to value YES.

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MTELecoGO_CONF_A1903_EN
Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION


landing no: 3 does not 3: Check the connection: If ii is
change. OK, check that the controller
3: The photocell is not no connected
receives the signals by means
of the console tool or PC.
4: The photocell is damaged 4: Change the photocell.
Fault in MCB Board.
Readings inform that Check the wire connection from
SAB2 device is at the MCB board to SD21 board.
14.01.01
same time deployed and SBE signal may be shunt to 24 Vdc. Should the error persist, change
folded, but there is no SD21 board. If the error still
signal of access persists, change MCB board.
detection.
Fault in MCB Board.
Readings inform that Check the wire connection from
SAB2 device is at the MCB board to SD21 board.
14.01.02 same time deployed and SBR signal may be shunt to 24 Vdc. Should the error persist, change
folded, but there is a SD21 board. If the error still
signal of access persists, change MCB board.
detection.
Fault in MCB Board.
MCB board is giving the There is a hardware failure on MCB
14.01.03 Replace MCB board.
reset output, but it does board.
not read the reset input.
Fault in MCB Board.
MCB board is receiving
There is a hardware failure on MCB
14.01.04 the reset input, but it Replace MCB board.
board.
does not give the
output.
Fault in MCB Board. If EDA signal keeps 24 Vdc
when SAB2 is deployed, maybe
SAB2 device reading
one of the safety relays is
informs that it is EDA signal of SD21 board is not
14.01.05 stuck, or the wire connecting
deployed, but there is reaching MCB board.
EDA-XSDI terminal of SD21
no signal of access
board with MCB board got short
detection.
circuited at 24 Vdc.
Fault in MCB Board.
Check the connection of wires
SAB2 device reading
The SBR signal circuit, coming from connecting MCB board to SD21
informs that it is not
14.01.06 SD21 board to MCB board, may be board. Should the error persist,
folded, but there is no
open. change SD21 board. If it still
signal of access
persists, change MCB board.
detection.
The motor moving the SAB2
does not receive power supply.
This is maybe because the lift is
located at an extreme floor and
Fault in MCB Board. the fixed cam is pressing the
SAB2 device reading final limit switch for safe travel.
SAB2 device remains folded, despite
14.01.07 informs that it is folded an access detection occurred.
o ccurred. Then, the car shall be moved in
and there is a signal of MES mode until checking that
access detection. the SBR indicator of SD21 panel
is lit. If this is not the case,
check that the 24M circuit
arrives to the input of SAB2
device.
The SAB2 motor power supply
has been cut at mid travel. It
Fault in MCB Board.
may be due to the internal fuse
SAB2 device reading
of S2B board that commands
informs that it is not SAB2 device remains folded, despite
14.01.08 the motor. Wait for some
folded, neither deployed, an access detection occurred.
seconds and start supplying
but there is a signal of
again, going through OFF
access detection.
position of SIO selector on the
command panel
Check the connection of the
Fault in MCB Board.
The controller is trying to perform an wires connecting MCB board to
The controller is forcing
access detection and the reading of K1 SD21 board. Should the error
14.01.09 an access detection, but
it does not read its or KDAboard
SD21 relaydoes
statenot
(EDA signal) on
change. persist, change
If the error the SD21change
still persists, board.
activation.
MCB board.
An access detection occurred, SAB2 There is a bypass between
14.01.10 Fault in MCB Board.
device got deployed, but the safety points 95 and 200 on SASE

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Parameters, errors and causes for non-starting
MP ecoGO
Software package A1903.00

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION


The controller read the chain remains closed between points board or on upstream
access detection, but the 95 and 200. connectors located in the
safety chain remains cabinet rail.
closed at point 200.
Fault in MCB Board.
The lift with an extra-
The lift, with extra-reduce
extra-reduced
d pit,
reduced pit is in
entered the inspection mode
inspection mode, but Check that the detector for pit
commanded from the pit and no access
SAB2 reading informs access is not bypassed.
to pit has been detected.
14.01.11 that it is folded. The lift, with reduced headroom, Check that the detector(s) for
The lift with a reduced car roof access are not
entered the inspection mode
headroom is in bypassed.
commanded from the roof and no
inspection mode, but
access to pit has been detected.
SAB2 reading informs
that it is folded.
Fault in MCB Board.
5 attempts for forcing The controller is trying to perform an
If the error persists, in that
the access detection access detection and the reading of K1
order and one by one, change:
14.01.12 have already occurred, or KDA relay state (EDA signal) on
wires, SD21 board and MCB
but the controller does SD21 board does not change after five
board.
not detect the access attempts.
activation.
Check that 200 indicator on
Fault in MCB Board. SD21 panel is lit. If yes, check
There is no reading of that point 200 has 110 Vac. If
The controller is detecting a problem
access detection, the yes, check the wires connecting
14.01.13 into the safety chain somewhere
safety chain of doors is MCB board to SD21 board. If
between points 95 and 200.
closed and point L200 is the error persists, in that order
not activated. and
SD21one by one,
board and change: wires,
MCB board.
Fault in LINK board.
The SIM card is not properly inserted Ensure the SIM card is properly
25.01.01 SIM card incorrectly
into its socket. inserted.
inserted.
The card inserted into the LINK
board shall be provided by MP
The SIM card inserted does not
Fault in LINK board. for a proper operation.
25.01.02 correspond to mobile phone operator
Non-valid SIM card. If it is a non-MP SIM card, you
authorised by MP.
shall confirm with MP the
required features for this card.
Fault in LINK board.
The PIN safety code to access the SIM Set the parameter “Code PIN”
25.01.03 Wrong PIN code of the
is wrong. with the right number.
SIM card.
Fault in LINK board.
The modem GSM/GPRS does not The LINK board shall be
25.01.04 Module GSM/GPRS non-
respond. replaced.
detected.
Fault in LINK board.
The register on the GSM Parameters APN, USER and PASS, Check the net setting
25.01.05
network has not been provided by the user, are wrong. parameters.
possible.
1. There is a default on the TEL board
Check the TEL board.
Fault in LINK board. that prevents its normal operation.
25.01.06
TEL board non-detecte
non-detected.
d. 2. There is a connection default in the Check the connections of the
auxiliary circuit CAN. auxiliary circuit CAN.
Connect a higher gain antenna,
Fault in LINK board. provided with a connection
The GSM link is not located at the
25.01.07 Insufficientt network
Insufficien cable harness to carry out
appropriate place.
coverage. coverage tests at several points
inside the controller.
Fault in LINK board.
Connection default in the circuit Check the connections of the
25.01.08 Communication
Communicat ion default
auxiliary circuit CAN. auxiliary circuit CAN.
in auxiliary CAN.
Fault in LINK board.
Check the connections of the
Communication
Communicat ion default Connection default in the circuit
25.01.09 auxiliary circuit CAN of group of
in auxiliary CAN of group auxiliary circuit CAN of group of lifts.
lifts.
of lifts.
Fault in LINK board. The LINK board will try again to
The SIGMA server is temporary not
25.01.11 Loss of communication available. connect to the server until the
with SIGMA server. connection is restored.
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MTELecoGO_CONF_A1903_EN

Parameters, errors and causes for non-starting


MP ecoGO
Software package A1903.00

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION


Fault in LINK board.
Ensure the microSD card is
25.01.12 microSD card incorrectly The microSD is not properly inserted.
properly inserted into its socket.
inserted.
Fault in LINK board. There is less space than the
The microSD card requires at
25.01.13 microSD card without recommended
recommende d one for a proper
least 1 Gb-available space.
space enough. operation in the microSD card inserted.
Replace the microSD card by a
Fault in LINK board.
new one with more than 1 Gb-
25.01.14 microSD card does not The microSD card is damaged.
capacity: The card format shall
respond.
be FAT16.
Fault in LINK board.
At least one mandatory paramete
parameterr is Check the LINK board
25.01.15 Fault in mandatory
not set parameters.
parameters.
The ALIM board does not feed the
Fault in LINK board. LINK: the LINK board detects voltage
The auxiliary CAN does coming from the mains power supply Check the ALIM board
25.01.16
not receive power of the lift (Controller circuit), but it connections.
supply. does not detect any power supply into
the auxiliary circuit.
LINK BOARD report.
Battery level lower than one hour of
25.01.17 Low battery according to
use.
EN 81-28 requirements.
Fault in LINK board.
FTP connection or the file download Check user and password of
25.01.18 Error when downloading
were not properly carried out. FTP. Retry the download.
FTP file.
Fault in LINK board.
25.01.19 The SCRIPT file format is wrong. Check the format of Script file.
Error on SCRIPT file.
Fault in LINK board. Permanent error. Check the
25.01.20 Error of ICCID read. ICCID parameter value is wrong. value of parameter ICCID.
ICCID received via UDP communication
Fault in LINK board. Permanent error. Check the
25.01.21 does not coincide with ICCID of SIM
Error of ICCID received. value of parameter ICCID.
card.
Fault in LINK board. Permanent error. Update the
25.01.22 Error when opening DTMF file on microSD card not found. microSD card content. Replace
DTMF file. microSD card, if required.
Fault in LINK board.
File containing the software of
Firmware file of Permanent error. Insert The
25.01.23 communication module not found on
communication module right file on microSD card.
microSD card.
not found.
Fault in LINK board.
Permanent error. Relaunch the
Error while recording in Error while updating the software of
25.01.24 updating procedure of
firmware of communication module.
communication module.
communication module.
Fault in TEL board.
Ensure the microSD card is
26.01.50 microSD card incorrectly The microSD is not properly inserted.
properly inserted into its socket.
inserted.
Replace the microSD card by a
26.01.51 Fault in TEL
microSD board.
card does not The microSD card is damaged. new one with more than 1 Gb-
capacity: The card format shall
respond.
be FAT16.
Fault in TEL board. There is less space than the
The microSD card requires at
26.01.52 microSD card without recommended
recommende d one for a proper
least 100 Mb-available space.
space enough. operation in the microSD card inserted.
Fault in TEL board.
Connection default in the circuit Check the connections of the
26.01.53 number of faults in
auxiliary circuit CAN. auxiliary circuit CAN.
auxiliary CAN exceeded.
Fault in TEL board.
The TEL board shall be
26.01.54 The VOCODER module The TEL board hardware is damaged.
replaced.
does not respond.
Fault in TEL board.
The TEL board shall be
26.01.55 The light sensor module The TEL board hardware is damaged.
replaced.
does not respond.
Fault in TEL board.
Pushbutton contact open The contact of the alarm pushbutton is
26.01.56 Check the connection.
for more than one disconnected from the CAR board.
minute.
Fault in TEL board. The microswitch 1 corresponds
There are more than one TEL board in
Wrong configuration
configuration:: to the board identifier:
identifier:
26.01.57 the lift with same configuration of
more than one device is SW1 OFF: TEL board number 1
microswitches.
associated to the same SW1 ON: TEL board number 2
VA1903 10/2019 60/68 MTELecoGO_CONF_A1903_EN
MTELecoGO_CONF_A1903_EN

Parameters, errors and causes for non-starting


MP ecoGO
Software package A1903.00

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION


identifier in the auxiliary
CAN. Ensure the identifiers of the TEL
boards belonging to the same
installation have different value.
Fault in TEL board.
Failure of the microphone or the The TEL board shall be
26.01.58 Fault of AUDIO circuit
loudspeaker. replaced.
self-test.
Fault in TEL board. The value of at least one parameter is Check the parameters of TEL
26.01.59
Fault in parameters. wrong. board.
Fault in TEL board. Fault The value of at least one of the Check the parameters of TEL
26.01.60 in mandatory
mandatory parameters is missing. board.
parameters.
Fault in AUDIO board. The AUDIO board hardware is The AUDIO board shall be
27.01.80
Board internal error. damaged. replaced.
Fault in AUDIO board. Check the parameters of AUDIO
27.01.81 At least one parameter value is wrong.
Fault in parameters. board.
Fault in AUDIO board
The value of at least one of the Check the parameters of AUDIO
27.01.82 Fault in mandatory
mandatory parameters is missing. board.
parameters.
Fault in AUDIO board.
There is a connection default in the Check the connections of
27.01.83 There are too many
Auxiliary CAN circuit. Auxiliary CAN circuit.
faults in auxiliary CAN
Fault in AUDIO board.
Failure of the microphone or the The AUDIO board shall be
27.01.84 Self-test default of the
loudspeaker. replaced.
AUDIO circuit.
The microswitches 1 and 2 of
Fault in AUDIO board. the AUDIO board identify the
Wrong setting: more More than one AUDIO board in the lift board.
27.01.85 than one device in the have the same setting of
auxiliary CAN have same microswitches. The identifier of every AUDIO
identifier. board belonging to the same lift
shall have a different value.
Failure in CAR board.
28.01.01 The communication with An internal error occurred. Reset TFT device.
TFT board has been lost.
Failure in CAR board.
Connection default in the circuit Check the connections of the
28.01.02 Communication
Communicat ion failure in
controller circuit CAN. controller circuit CAN.
controller CAN.
Fault in ALIM board.
Failure at output of 24M:
Incoherence between
signals of KSTB2,
L24MAF and FF1

This error occurs when


29.00.119 Internal problem on the ALIM board Replace the board.
the output associated to
relay KSTB2 is activated,
the voltage reading
L24MAF is lower than 8V
and the voltage reading
of 24M output is
activated:
Fault in ALIM board.
Failure at output of 24M:
Incoherence between
signals of KSTB2,
L24MAF and FF1

This error occurs when


29.00.12 Internal problem on the ALIM board Replace the board.
the output associated to
relay KSTB2 is activated,
the voltage reading
L24MAF is higher than
8V and the voltage
reading of 24M output is
activated.
29.00.13 Fault in ALIM board. Internal problem on the ALIM board Replace the board.

9
The flashings of LED DLPSF, associated to the ALIM board, reports the error codes related to this board. the full sequence of this
LED flashings is explained at the end of the error table.
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Parameters, errors and causes for non-starting


MP ecoGO
Software package A1903.00

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION


Default of signals:
Incoherence between
signals of KSTB2,
L24MAF and FF1

This error occurs when


the output associated to
relay KSTB2 is
deactivated, the voltage
reading L24MAF is lower
than 8V and the voltage
reading of 24M output is
activated.
Fault in ALIM board.
Default of signals:
Incoherence between
signals of KSTB2,
L24MAF and FF1
Internal problem on the ALIM board:
bo ard: Check the fuse F24M. If the
This error occurs when
29.00.14 Failure of F24M fuse error persists, replace the
the output associated to
board.
relay KSTB2 is
deactivated, the voltage
reading L24MAF is
higher than 8V and the
voltage reading of 24M
output is deactivated.
Fault in ALIM board.
Failure
voltageof battery
reading:
KUPS2, KUPS3 or any
voltage readings (24B,
24FA, 24MAF)
Internal problem on the ALIM board
29.00.15 When the outputs Replace the board.
associated to relays
KUPS2 and KUPS3 are
deactivated, the reading
24MAF shall coincide
with battery reading:
Otherwise, this error is
generated.
Fault in ALIM board.
Failure of battery
voltage reading:
KUPS2, KUPS3 or any
voltage readings (24B,

24FA, 24MAF).
29.00.16 When the outputs Internal problem on the ALIM board Replace the board.
associated to relays
KUPS2 and KUPS3 are
activated, the reading
24MAF shall coincide
with the power source
reading: Otherwise, this
error is generated.
Fault in ALIM board.
Failure of battery
voltage reading:
KUPS2, KUPS3 or any
voltage reading (24B,
Internal problem on the ALIM board:
24FA, 24MAF).
- KUPS2 or KUPS3 relays
29.00.17 Replace the board
- 24B, 24FA or 24MAF voltage
If one of KUPS2 or
readings
KUPS3 output is
activated, but the other
is not, readings of power
source, batteries and
24MAF shall be same:
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Parameters, errors and causes for non-starting


MP ecoGO
Software package A1903.00

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION


Otherwise, this error is
generated.
Fault in ALIM board.
Failure of battery
voltage reading:
Internal problem on the ALIM board:
29.00.18 Even if the output - K24B relay Replace the board
associated to relay K24B - Reading of battery voltage
is deactivated, the board
reads there is battery
voltage.
Fault in ALIM board. Check the phases and restore the Check the phases and change
29.00.22
Phase reversal error right order. phase R to phase S.
Fault in ALIM board. - Check the wiring del selector
Failure at output of 24M: The problem is out of the ALIM board: SIO.
Incoherence between - SIO selector on command panel
the output and the - Auxiliary contact of SMAIN - Check the wiring of the
29.00.31 Reading of 24M auxiliary contact of the isolator
Internal problem on the ALIM board: switch SMAIN.
The output associated to - 24M reading
24M reading is activated - Replace the board.
but the output is not.
At physical level, MCB board presence - Check the wiring of selector
is detected (24M reading input), but SIO
not at logical level (CAN-H
communication).
Fault in ALIM board.
The problem is out of the ALIM board: - Check the wiring between the
Failure of power
- SIO selector on command panel boards ALIM and MCB
supplies:
29.00.32 Incoherence between -- Internal problem on the MCB board
Voltage on shaft CAN
power supplies 24M and
- Replace the board
24H
Internal problem on the ALIM board:
- 24M terminal of XALCAN
- 24M reading
- Power supply of shaft CAN
At logical level MCB board presence is
detected (CAN-H communication) but
Fault in ALIM board. not at physical level (24M reading
- Check the wiring of selector
Failure of power input).
SIO
supplies: The problem is out of the ALIM board:
29.00.33
Incoherence between - SIO selector on command panel
power supplies 24M and
- Replace the board
24H Internal problem on the ALIM board:
bo ard:
- 24M terminal of XALCAN
- 24M reading
The 110 Vac of safety chain are
detected when the output for KSTB1
29.00.41 Fault in ALIM board. relay is deactivated. Replace the board
Failure of relay KSTB1 Internal problem on the ALIM board:
bo ard:
- KSTB1 relay
- Power supply of KSTB1 relay
Fault in ALIM board.
If the error persists after 10
Failure of power
The problem is out of the ALIM board: seconds from the moment the
supplies:
- F110 fuse controller has been switched
Incoherence between
- F220 fuse on:
the phase T power
- Problem in T phase wiring: T phase
supply and the safety
wiring to ALIM is not the same as the - Check the fuses
chain’s one
safety chain phase - Check the wiring of phase T
29.00.42
- SIO selector on command panel - Check the wiring and the
When the outputs
- SASE board contact of selector SIO
associated to KUPS1 and
- Check the board SASE
KSTB1 relays are
Internal problem on the ALIM board
activated, T phase is
- XALTRM connector
detected, but the 110
- T phase reading, KUPS1 or KSTB1 - Replace the board
Vac of the safety chain
are not.
Fault inof
Failure ALIM board.
power When
KUPS1theandoutputs
KSTB1 associated to T
are activated, If the error
seconds persists
from after 10
the moment the
29.00.43 supplies: phase is not detected, but the 110 Vac controller has been switched
Incoherence between of the safety chain are. on:
the phase T power
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MTELecoGO_CONF_A1903_EN

Parameters, errors and causes for non-starting


MP ecoGO
Software package A1903.00

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION


supply and the safety The problem is out of the ALIM board: - Check the wiring of phase T
chain’s one - Problem in T phase wiring: T phase - Check the wiring and the
wiring to ALIM is not the same as the contact of selector SIO
safety chain phase - Check the board SASE
- SIO selector on command panel
- Replace the board
Internal problem on the ALIM board
- T phase reading, KUPS1 or KSTB1
When the outputs associated to
KUPS1 and KRES relays are - Check that the LED of DC/AC
converter is not ON. If yes,
deactivated and the output associated
check the voltage between
Fault in ALIM board. to KSTB1 relay is activated, the 110
terminals DA1 and DA2. If the
Failure of power Vac of the safety chain are detected.
voltage is different from 0,
supplies:
replace the DC/AC converter.
29.00.44 Incoherence between The problem is out of the ALIM board:
If there is no voltage, it is an
the phase T power - The DC/AC converter is activated
ALIM board issue.
supply and the safety when it should not.
chain’s one
Internal problem on the ALIM board:
- Replace the board
- Inappropriate state of KRES, KUPS1
or KSTB1 relay.
When the output associated to KUPS1
relay is deactivated and the outputs If the error persists for 10
associated to KSTB1 and KRES relays seconds from the moment the
are activated, the 110 Vac of the controller has been switched
safety chain are not detected. ON:
Fault in ALIM board.
Failure of power
supplies: -The problem
F110 fuse is out of the ALIM board: -- Check
Check the
the fuses
wiring of phase T
29.00.45 Incoherence between
- F220 fuse - Check the wiring and the
the phase T power
- The DC/AC converter is activated contact of selector SIO
supply and the safety
when it should not. - Check the board SASE
chain’s one
- SIO selector on command panel

Internal problem on the ALIM board: - Replace the board


- Inappropriate state of KRES, KUPS1
or KSTB1 relay.
The problem is out of the ALIM board:
- Batteries not connected or defective - Check the connections of
- F24B fuse batteries
- FB fuse - Check the fuses
Fault in ALIM board. - Fuse of DC/AC converter - Adjust the voltage at the
Failure of battery - Low voltage at the power source power supply source output to
29.00.51 charger: output be 26,5 Vdc
Defective connection of - 24 Vdc output of DC/AC converter - Check the voltage at the
batteries (XDCAC1 connector) converter output and replace it,

Internal problem on the ALIM board:


bo ard: if required
- K24B relay - Replace the board
- Reading of battery voltage
Fault in ALIM board.
The module of charge is properly
Failure of battery
supplying voltage/current, but the - Wait for the batteries to be
29.00.52 charger:
battery voltage still remains lower than recharged
Batteries OK but without
25 Vdc.
charge enough
Fault in ALIM board.
The problem is out of the ALIM board:
Failure of battery - Replace the batteries
- Defective batteries
29.00.53 charger:
Error of charger - Replace the board
Internal problem on the ALIM board
temperature
Fault in ALIM board. The problem is out of the ALIM board:
- Replace the batteries
Failure of Battery - Defective batteries
29.00.54
charger:
- Replace the board
Error of current Internal problem on the ALIM board
Fault in ALIM board. The problem is out of the ALIM board: - Check the fuse
Failure
rescue:of the manual -- FRM
Therefuse
is no car motion (balanced -inside
Check the
the carloading
or if itconditions
is
29.00.61
The accelerometer of the load, low performance of the mechanically
mechanica lly locked.
auxiliary circuit detects installation, car mechani
mechanically
cally locked, - Check the voltage at the bake
that the car speed zero etc.) coils
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MTELecoGO_CONF_A1903_EN

Parameters, errors and causes for non-starting


MP ecoGO
Software package A1903.00

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION


during the manual - The brake does not open - Calibrate the accelerometers
rescue - The accelerometer of the auxiliary
circuit is not calibrated.

Fault in ALIM board.


Failure of the manual
rescue:
The problem is out of the ALIM board:
The accelerometer of the - Check the wiring of motor and
- Phase(s) of motor not connected
29.00.62 auxiliary circuit detects contactors
- The accelerometer of the auxiliary
that there is a car circuit is not calibrated - Calibrate the accelerometers
overspeed of the car
during the manual
rescue
Fault in ALIM board.
Failure of The problem is out of the ALIM board:
29.00.63 accelerometer: - The accelerometer of the auxiliary - Calibrate the accelerometers
Accelerometer
Accelerome ter not circuit is not calibrated
calibrated
Fault in ALIM board.
Failure of the manual
rescue:
This error is transitory: Shift
This error is transitory:
SIO to RES position and take it
Shift SIO to RES position The problem is out of the ALIM board:
back to RUN: In the event the
29.00.64 and take it back to RUN: Mains voltage disappeared during the
mains voltage is not recovered
In the event the mains manual rescue operation.
when the rescue starts, the
voltage is not recovered
batteries will be used.
when the rescue starts,
the batteries will be
used.
Fault in ALIM board.
Failure of the automatic
The problem is out of the ALIM board: Check, by means of the
rescue:
29.00.65 - The automatic rescue is not set on Console, that parameter RES.00
The maximum time for
the inverter. is set to value 3
starting the automatic
rescue is exceeded.
Fault in ALIM board.
Failure of the automatic The problem is out of the ALIM board:
rescue: - The controller detected a failure Check on the console the
29.00.66
Automatic rescue avoiding the rescue: check the controller errors
interrupted by the controller errors on the console
controller
The problem is out of the ALIM board:
- Terminating resistors of shaft BUS
Fault in ALIM board.
(CAN-H) - Check the wiring of shaft CAN
Failure of the automatic
- MCB board
29.00.67 rescue:
- Communicati
Communications
ons on CAN-H
Connection lost between
- Replace the board
MCB and ALIM boards
Internal problem on the ALIM board:
bo ard:
- XALCAN connector
Fault in ALIM board.
Failure of the automatic
rescue:
Maximum time for the
completion of the
automatic rescue - Check on the console the
exceeded The problem is out of the ALIM board: controller errors
29.00.68 Check the controller errors on the - Check the loading conditions
The time stated for the console inside the car or if it is
controller informing mechanically
mechanical ly locked.
about the rescue
completion is exceeded
and the controller did
not inform about the
completion.
Fault in ALIM board. Reset the controller (SIO
The problem is out of the ALIM board:
Failure of selector to OFF+ position).
- REV/A board informs the ALIM that
29.00.69 acceleromet
accelerometer:
state of the er: error there is an error state of the Calibrate the accelerometers.
the error persists, replace the It
accelerometer
accelerometer board REV
29.00.71 Fault in ALIM board. The problem is out of the ALIM board: - Check the wiring of phase T.
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MTELecoGO_CONF_A1903_EN

Parameters, errors and causes for non-starting


MP ecoGO
Software package A1903.00

FAULT DESCRIPTION POSSIBLE CAUSE SOLUTION


Failure of power - Problem of wiring: the power - Check the controller filter and
supplies: supplied to the power source is replace it if required
When there is no T different from the T phase.
phase, the power source - Controller filter
is read.
Internal problem on the ALIM board:
bo ard: - Replace the board
- Voltage reading of T phase
- Voltage reading of the power source
The problem is out of the ALIM board:
- Adjust the voltage at the
-- Power source
Controller filter
power supply source output to
Fault in ALIM board. be 26,5 Vdc
- Problem of wiring: the power
Failure of power - Check the wiring of the power
supplied to the power source is
supplies: supply source
29.00.72 different from the T phase and it is
When there is T phase, - Check the wiring of phase T
not present.
the power source is not - Check the controller filter and
read. replace it if required
Internal problem on the ALIM board:
bo ard:
- Voltage reading of T phase
- Replace the board
- Voltage reading of the power source
The problem is out of the ALIM board:
Fault in ALIM board. - Check the wiring of selector
- SIO selector on command panel
Failure of the manual SIO
- Wiring between the command panel
rescue: - Check the wiring between the
and the connector XAL24 of ALIM
29.00.81 When RES and RUN are panel of commands and the
board
activated, the input for ALIM board
reading 24M is also
Internal problem on the ALIM board:
bo ard:
activated. - Replace the board
- Reading of RES, RUN or 24M inputs
The problem is out of the ALIM board:
Fault in ALIM board. - Check the wiring of selector
Failure of the manual -- SIO selector on command panel SIO
Wiring between the command panel
rescue: - Check the wiring between the
and the connector XAL24 of ALIM
29.00.82 When RES and RUN are panel of commands and the
board
activated, the input for ALIM board
reading 24M is also
Internal problem on the ALIM board:
bo ard:
activated. - Replace the board
- Reading of RES, RUN or 24M inputs
The problem is out of the ALIM board:
Fault in ALIM board. - Check the wiring of selector
- SIO selector on command panel
Failure of the manual SIO
- Wiring between the command panel
rescue: - Check the wiring between the
and the connector XAL24 of ALIM
29.00.83 RUN is activated but panel of commands and the
board
RES is not: In addition, ALIM board
the input for reading
Internal problem on the ALIM board:
bo ard:
24M is also activated. - Replace the board
- Reading of inputs RES, RUN or 24M
The problem is out of the ALIM board:
- Check the wiring of selector
- SIO selector on command panel
Fault in ALIM board. SIO
- Wiring between the command panel
Failure of the manual - Check the wiring between the
and the connector XAL24 of ALIM
29.00.84 rescue: panel of commands and the
RUN is activated when -+board ALIM board
RES is not:
Internal problem on the ALIM board:
bo ard:
- Replace the board
- Reading of RES, RUN or 24M inputs
Fault in ALIM board. The problem is out of the ALIM board:
Default of - XALCAN connector
Check the circuit of auxiliary
29.00.91 communications: - Terminating resistors of auxiliary
CAN
Default on the auxiliary BUS (CAN-A)
BUS (CAN-A) - REV-A circuit off or defective
Fault in ALIM board. - Check the connection of REV
The problem is out of the ALIM board:
Failure of board
- XALCAN connector
accelerometer: - Check the circuit of
o f auxiliary
29.00.92 - Terminating resistors of auxiliary
Accelerometer of CAN
(CAN-A)
auxiliary circuit not - Calibrate the accelerometers
- REV-A circuit off or defective
detected

FLASHING COMPLETE SEQUENCE OF DLPSF LED OF ALIM BOARD:

Quick flashing ➔ LED OFF ➔ no: of flashings corresponding to the tens ➔ Led OFF ➔ no: of flashings
corresponding to the ones
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MTELecoGO_CONF_A1903_EN

Parameters, errors and causes for non-starting


MP ecoGO
Software package A1903.00

3 CAUSES FOR A NON-STARTING

CAUSES FOR NON-STARTING


AXX Involved element
A01 The transforme
transformerr 110 fuse has blown:
A02 The contacts located upstream to point 60, in the safety chain, are open.
A03 The temperature of the machine or the machine room is out of range for operation :
A04 There is a car overload.
A05 The car is full.
A06 A door contact of the safety chain is open.
A07 The door-opening pushbutton is activated:
A08 The contacts of car door and landing door locks, in the safety chain, are open:
The car call pushbutton or landing door call, at the floor where the car is located, remains
A09
activated:
After a movement completion in inspection mode, the part of the safety chain corresponding
A10
to INSPECTION mode or the part of the INSPECTION command circuit did not open.
Reading of load cells located in the car or on the fixed point: they are not connected or the
A11
read value is out of range.
The maintenance safety chain is opened: From the point 40, the contacts of the safety chain
A12
are opened:
A14 In inspection mode, the controller detects that the contact of contactor remains activated:
The maximum number of travels per hour allowed has been exceeded (refer to parameter
A15
Maximum number of operations per Hour)
In inspection mode, the controller detects that the contact of the governor coil remains
A16
activated:
A17 The car photocell is activated.
A18 The input corresponding to the
the d
door
oor operator
operator reopening in front of an obstacle is a
activated.
ctivated.
A19 The temperature of the machine room is out of range for operation.
A20 The photocell is not connected or it does not change of state.
A21 The BYPASS contact is activated while in normal mode
The lift is operating in INSPECTION/MES mode and the controller reads that the contact of
A22
closed door is opened: (Input E2 on DOC boards)
Lift stopped in inspection mode from pit or after leaving the inspection mode from pit: To get
A23 the lift back to normal mode, the lift shall be shifted first to MES mode or keep pressed for 10
seconds the landing pushbutton of the bottom floor of the building.
Brake test running. At the test completion, if the cause A24 persists, one of the machine brake
A24
connectors (XSMMAQ1/2)
(XSMMAQ1/2) is placed into the test connector (XSMBT).
A28 The switch of maximum pressure or minimum pressure switch is activated.
A29 There is a failure in the inverter.
A30 The battery voltage is too low to carry out a rescue.
A31 With reduced headroom and/or pit ((EN EN 81-21), the point 200 iin n th
the
e safety chain is open.
A32 The command for door opening has been activated from the console.
A33 The frequency inverter is in programmin
programming g mode.
A34 The frequency inverter is performing an autotuning.
A35 The frequency inverter is performing an adjustment of current sensors.
After a travel has been completed, the switching did not occur on the circuit (going to KP
A36 terminal of connector XMCM located on MCB board) responsible for monitoring the contactors'
state.
Relay KN2 of the circuit for bridging the doors is stuck to point 85 instead of being stuck to
A37
point 95 of the safety chain (SASE board).
A50 The controller does not detect the board of connections on car roof (REV\M).
A51 The controller does not detect the board of power supplies (ALIM).
A52 The controller does not detect the board of the inverter.
A53 The controller does not detect the board of connections on car roof (REV\A).
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HEADQUARTERS

Pabellón MP
Leonardo Da Vinci, 15
Isla de la Cartuja – 41092 Seville
SPAIN

+34 902 197 277


elevacion@mpascensores.com

www.mp lifts.com

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