Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                

CV Do Hoang Nam 2024

Download as pdf or txt
Download as pdf or txt
You are on page 1of 2

DO HOANG NAM

26/04/1995 Ho Chi Minh

hoangnamdo95@gmail.com 0939356935

Work Experience
LAZADA ELOGISTICS - FLEX SPEED DELIVERY LIMITED LIABILITY COMPANY, 06/2023 – present
Hub Manager
Manage all the daily operations at last mile hub through supervision of dispatchers,

supervisors, leads, all hub staffs and delivery staffs.


Oversee the direction of the delivery staff of trucks and motorcycles and e-bike, work

closely with the Fleet team to ensure professional delivery and pickup operations.
Monitor & ensure full compliance of hub operational policies & processes.

Manage mother hub recruiting efforts, delivery staff administration and ensure freight

visibility in journey update, returns, delivery completion reports and dispatch route
sheets for pickups.
Maintain control of the COD process and oversee delivery staff compliance and

accurate reconciliation of cash.


Ensure load delivery to the mini hubs happens on time and with precision.

Lead the troubleshooting efforts from the mother hub, solve problems as they occur

and ensure service integrity.


Tactical hub planning in terms of resources (manpower, equipment, space, etc) in line

with fluctuation of weekly/monthly volume within area.


Monitor & update hub operational performance in terms of its service, cost,

productivity & efficiency.


Establish & keeping track daily/weekly/monthly hub performance report in terms of its

services, productivity, efficiency & cost.

LAZADA ELOGISTICS - FLEX SPEED DELIVERY LIMITED LIABILITY COMPANY, 06/2020 – 05/2023
Hub Supervisor
Manage the day-to-day operations of all of the hubs through supervision of

dispatchers, hub specialist and all hub staffs.


Implement and maintain standard operating procedures in all hub facilities.

Oversee the seamless transition of goods during pickup, delivery and return processs

on-time, in-full, and in good condition.


Monitor the hiring process, as well as being responsible for managing the people who

work.
Conduct regular meetings, orientation, and training as deemed necessary in ensuring

smooth logistics execution.


Maintain control of the COD process and oversee delivery staff compliance and

accurate reconciliation of cash.


Join/Support special projects under operations to get target for all the key indicators.

Champion absolute customer satisfaction by working closely with our Customer


Service Team.
Work closely with Hub Manager on matters related to hub operations.

LAZADA ELOGISTICS - FLEX SPEED DELIVERY LIMITED LIABILITY COMPANY, 10/2017 – 05/2020
Hub Specialist
Planning and implementing the work of receiving department at the branch delivery of

the Company
Coordinate the receipt of goods, ensure the quality of work according to department

standards
Support customer service, receive quality service feedback

Track the receipt and report to the supervisor


Coordinate with cashier in managing finance at stock


Instruct, train, and manage subordinates


Collaborate with departments to perform related work


Education
Bachelor's degree in Information Technology, 2013 – 2017
Ho Chi Minh University of Technology (HUTECH)
GPA: Good

Skills
Time Management Team Management Microsoft Office Problem Solving
Teamwork Adobe Photoshop

Interests
Photography, Travelling, Music

You might also like