Part 2 Part 3 - Resume Cover Letter

BRIGITTE McGEE
Whitby, ON L1P 1L5 brigitte.mcgee@yahoo.com (905) 621-7156
February 16, 2024

Hiring Manager
HearCANADA
11 Gibb Street
Oshawa, Ontario L1H 2J9
Dear Hiring Manager,
Re: Medical Office Administrator
As I soon-to-be graduate of Durham College’s Office Administration program, and I have been
researching for potential career opportunities. I came across this position you have posted on
Indeed.ca, and given the opportunity, I would be happy to contribute my education and skills to
your Client Care team.
Throughout my program, I have been able to build on my exceptional oral and written
communication, multi-tasking, time management, and organizational skills. In addition to my
schooling, I have had many years of experience in customer service, where I have developed a
passion for problem-solving, and helping people. I am a loyal, responsible, and dependable
person, and I take pride in doing an excellent job. I can be trusted to work both independently,
and within a team environment, as I can adapt very quickly to different people, places, and
situations.
Within my many years of customer service, I have been exposed to many diverse types of
people, as well as many different types of working styles, settings, and situations. Past
responsibilities have included making schedules, maintaining records of sales and inventory,
training new staff, processing payments, and most importantly, interacting with, and helping
people of all ages.
I would like to have the opportunity to speak with you about this position. Thank you for
reviewing my application. I can be reached by phone at (905) 621-7156, or by email at
brigitte.mcgee@yahoo.com.
Sincerely,
Brigitte McGee
BRIGITTE McGEE
SUMMARY OF QUALIFICATIONS
• Organizational and time management skills demonstrated by balancing both work and school
• Use strong communication skills to interact with customers to better assist their needs
• Excellent mathematical ability and problem-solving skills
• Proficiency with computers, including Microsoft Office
• Work well with others, as well as independently
EDUCATION
Office Administration – Health Services, Diploma Sept.2023 – Apr.2025
Durham College, Whitby, ON
• G.P.A: 4.8 out of 5.0 (equivalent to 96%)
• Studied finance, document production and filing, as well as technology and office procedures
WORK EXPERIENCE
Sales Associate/Cashier May 2023 – Present
WYRTH, Oshawa, ON
• Provided excellent customer service by greeting customers upon entry, as well as asking open-
ended questions to better understand the customer
• Process payments by cash and card, and calculating shift/daily payments received to reconcile
with total sales
• Ensure that all shelves are stocked neatly, and maintaining an organized and clean working
environment
Waitress Jul. 2022 – Oct. 2022
Cherry Downs Golf Course, Pickering ON
• Maintained professionalism with all members of staff, as well as with all guests for both
members and non-members
• Demonstrated initiative by offering suggestions to resolve ongoing issues that seemed to have
no solution
• Trusted to assist managers with large party billing and payments when mathematical errors
arose with no apparent solution
Waitress Jul. 2021 – Feb. 2022
Boston Pizza, Ajax ON
• Maintained knowledge of all menu items, for 3 different menus, to ensure guests can have the
answers they need when asking questions
• Demonstrated strong ability to muti-task, by serving sections as large as up to 10 tables at a time
• Ensured dietary restrictions were met, by directing them to items that met their needs, and
communicating with the kitchen to ensure no cross-contamination for allergies
BRIGITTE McGEE
Waitress Jul. 2021 – Feb. 2022

Boston Pizza, Ajax ON
• Maintained knowledge of all menu items, for 3 different menus, to ensure guests can have the
answers they need when asking questions
• Demonstrated strong ability to muti-task, by serving sections as large as up to 10 tables at a time
• Ensured dietary restrictions were met, by directing them to items that met their needs, and
communicating with the kitchen to ensure no cross-contamination for allergies
Waitress Aug. 2020 – Nov.2020
Deer Creek Golf Course – Jerry’s Taphouse, Ajax ON
• Responsible for driving, stocking, reloading and emptying beverage cart, along with serving
guests while following a specific route around the different courses
• Ensured guests were greeted and served in a timely manner
• Demonstrated the ability to do quick mental math for multiple items, and charge guests
correctly, as there was no POS available
Replenishment Associate/Cashier Nov.2019 – Aug.2020
Buy Buy Baby, Whitby ON
• Retrieve list of merchandise needed to restock shelves, as well as pulling items from back of
store and ensuring they are paced in the correct section of the store
• Use RF Scanner to complete daily tasks, such as collecting and packaging items to be shipped
out, and ensuring all item codes correspond correctly to their proper location
• Process payments by cash and card, and calculating shift payments received to reconcile with
total sales
Waitress Nov. 2018 – Nov. 2019
Hilton Garden Inn, Ajax, ON
• Ensure entire dining room has tables set, while also setting up the buffet independently, in a
timely manner, while maintaining a fully prepped coffee station for guests and staff
• Demonstrated ability to work well under intense pressure, when all other employees for one
shift called in sick, and all tables were managed, with little to no assistance required
• Displayed leadership by taking the initiative to train multiple new staff members
Sandwich Artist Sept. 2015 – Aug. 2018

Mr. Sub, Oshawa, ON
• Monitored, and restocked bread, toppings, and ingredients, while ensuring there would be a
backup prepped, for easy restock during peak hours of the day
• Followed all health and safety regulations
• Received, and reviewed large shipments of produce and other items, and ensuring all items are
as they should be, and put away in a timely manner

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BRIGITTE McGEE

Whitby, ON L1P 1L5 brigitte.mcgee@yahoo.com (905) 621-7156

February 16, 2024

Waitress Jul. 2021 – Feb. 2022

Sandwich Artist Sept. 2015 – Aug. 2018

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