COURSE/UNIT INFORMATION

SCQF – LEVEL 11 EXTENDED DIPLOMA IN GLOBAL

Course
BUSINESS MANAGEMENT
Course Level Postgraduate
Module Name Strategic Change Management
Awarding Body SQA
Module Code J4YM04
Faculty

ASSIGNMENT INFORMATION
Full/ Part Assignment Full
Assignment brief IV by Dr.Vivek Mohan
Assessor
Assignment due date

TO BE FILLED BY THE STUDENT

Student Name
Student ID
Email ID
Date Submitted

Turnitin ID 31634611

Turnitin Key SW1010

ASSESSMENT FEEDBACK

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 TO BE FILLED BY THE ASSESSOR
Assessment type Marks Marks Awarded
Task 1 70
Task 2 30
Overall Score 100
Overall Marks achieved
GRADE ACHIEVED
Summative Feedback by Assessor for further improvement

Comments for REDO submission(If applicable)

Assignment – Strategic Change Management

Learning Outcome 1: Critically analyse the nature and context of change in organizations
 PC 1.1: Critically discuss the main principles of change management

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  PC 1.2: Evaluate the scope of change management in an organisation
 PC 1.3: Critically analyse internal influences on change in organisations
 PC 1.4: Critically analyse external influences on change in organisations
 PC 1.5: Critically examine stakeholder management during a change management process.
Learning Outcome 2: Explore the issues and challenges during change management in
organizations
 PC 2.1: Critically discuss the impact of organizational resistance on a change initiative
 PC 2.2: Critically analyse the different mechanisms by which potential barriers to change
may be overcome
 PC 2.3: Critically examine the significance of interventions to the change process
 PC 2.4: Discuss how you would select the appropriate intervention style for a change
initiative
Learning Outcome 3: Critically review the impact of leadership on change management
 PC 3.1: Critically analyse research and theory on the process of leadership in change
management
 PC 3.2: Critically evaluate different leadership styles for taking individuals and teams
through the process of change
 PC 3.3: Critically evaluate the models for managing change
 PC 3.4: Critically discuss the leader’s role in applying change management models in a
business context
Learning Outcome 4: Design a change management process for an organisation
 PC 4.1: Determine the change vision for an organization
 PC 4.2: Assess the readiness of an organisation for a change initiative.
 PC 4.3: Design a change management process for an organisation.
 PC 4.4: Create a monitoring and evaluation framework model for managing a change
initiative
 PC 4.5: Critically discuss how a monitoring and evaluation framework can be used to assess
whether a change initiative has been a success.

STRATEGIC CHANGE MANAGEMENT

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 Module description

The goal of studying strategic change management is to acquire an in-depth knowledge about the
factors that cause change, the nature and perspectives of organizational change, reactions and
resistance to change, overcoming resistance to change and the impact of leadership and human
behaviour on change management. In addition to these, theories and models of change
management and stakeholder management will be explained in detail. By the end of this course,
students will know the basics of strategic change management and its factors. In addition,
students will also be able to manage organizational change by monitoring and evaluating the
change process.
Learning outcomes

LO1. Critically analyse the nature and context of change in organisations.

LO2. Explore the issues and challenges during change management in organisations.
LO3. Critically review the impact of leadership on change management.
LO4. Design a change management process for an organisation.

Expectations

1. Materials Access

All learning materials are provided in the form of a module kit and can be accessed from
the Learning Management system (LMS)

2. Learning Hours

Students need to be aware of their commitment requirements in regard to study time. In

order to give you an indication of that, we have based the following information on the
United Kingdom (UK) Higher Education Quality Assurance Agency guidelines. “The
notional learning hours associated with qualifications, programmes and individual units

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 of study are based on a broad agreement across institutions that students can expect to
spend 10 hours learning on average in order to gain one academic credit unit” (QAA
2006).

3. Re-sit

If you do not secure a pass, please read closely the feedback and speak with your Course
leader(s) or faculty. After consulting the feedback, close attention is essential to rework
on the areas of weakness, and then resubmit the work at the next opportunity. As per the
QAA requirements, only one REDO is allowed where the marks will be capped at a Pass.

4. Plagiarism

All forms of plagiarism are taken seriously, and any suspected cases will be investigated
thoroughly. If a case is found proven then the work will be graded as a fail and the case
will be reviewed by the academic committee.

5. Student appeals

There are no re-evaluations as the marks are graded and internally verified before release.
However, as per our appeals policy, a student can make an appeal to the course leader
which will be then reviewed by the academic committee (please check our academic
policies and procedures manual for more information)

6. Assignment submission extension

Students can apply for extensions via the LMS based on extenuating circumstances (if
any) with evidence (proof) as per our extensions policy

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 General Guidelines

1. Complete the ‘ To be filled by the student section’ in the cover page

2. All assignments must be submitted as an electronic document in MS word via the LMS (Use
12 Times New Roman script with 1.5 spacing between lines)
3. The results are declared only if the student has met the mandatory attendance requirement of
75% and/or minimum 50 % under extenuating circumstances approved and ratified by the
academic committee and the examination board
4. The assignment should not contain any contents with references cited from websites such as
ukessays.com, styudymode.com, slideshare.net, scribd.com, Wikipedia but should contain
references/citations from credible academic journal and articles.
5. Submit the assignment in MS word document with the file name being:
First Name Last Name _ Module Code
Example: John Smith_GM701

Checklist

I have filled the student Information columns below.

The contents of my assignment have been submitted to Turnitin and I have attached
the Turnitin report

I have strictly followed Harvard Referencing Style and Citations.

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 ASSIGNMENT TASK

Assignment Task 1 - Project Report [70 Marks]

Scenario:
Choose an organization, preferably where you are working or familiar with, understand the
standard operating procedures of your chosen organization and find suitable information related
to the Strategic Change Management strategies.

You need to apply key concepts of Strategic Change Management to answer and justify the
questions following the scenario given below:

Organizations worldwide had a great impact facing challenges and uncertainties during the
Covid-19 triggered Pandemic in 2020 which lead many organizations to close down their
operations or/and adapt to disruptive alternatives and made a number of organizations to undergo
change management strategies to compete and survive in the turbulent market conditions.
Companies are striving for continuous improvement and trying to manage the changes
effectively and efficiently in the present hard economic times.

If you have been given an opportunity to act as a CHANGE MANAGEMENT CONSULTANT

and implement changes in your chosen organization, what steps will you take into consideration
while implementing the change management process in the following tasks given below. Prepare
a Project Report of 5000 words that addresses the following questions:

1. Executive Summary [5 Marks]

You should summarize your report briefly (hopefully no more than one page of A4 paper).

2. Introduction to Change Management [20 Marks]

Introduce the chosen organization and critically discuss the concept of change management in
detail with reference to four principles, concepts or theories and its importance in the chosen
organization. You need to demonstrate a critical understanding of the different perspectives in
change management such as contingency perspective, resource dependence and population-
ecology perspectives. Next, you must evaluate the scope of change management in an
organisation. Furthermore, you need to critically analyse the internal processes and external
environmental conditions that influence the change to cope up with the challenges posed by the
Covid-19 triggered market scenario. Also, you need to undertake a critical examination of the

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different principles, practices and perspectives involved in successful stakeholder management
during the change management process.

3. Resistance to Change [15 Marks]

What kind of resistance would the organization face during the change management process?
You need to critically reflect upon the why change in organizations is met with resistance and
how it impacts the organization. You will also critically discuss the resistance at individual,
collective and organizational level and the key reasons for the same. Furthermore, you need to
critically analyse and demonstrate the different ways in which the organization can overcome the
resistance to change, using practical justifications to back up your analysis. Also, you will
critically examine the different types of interventions and discuss how you have selected the
appropriate intervention to apply for the particular change management process in the chosen
organization.

4. Leadership and Change Management [15 Marks]

What is the role of leadership during the change management process? You need to plan and
undertake a literature review and critically analyse of atleast 10 relevant academic articles that
discuss research and theory on the process of leadership in change management. You may
include up to three secondary literature reports on the theories and process of leadership in
change management. Furthermore, you need to critically evaluate atleast 7 different leadership
styles such as autocratic, authoritative, pacesetting, democratic, coaching, affiliative and laissez-
faire and identify the suitable approach to successfully leading individuals and teams through the
process of change in the chosen organization by giving an evidence based justification for your
choice.

5. Conclusions and Recommendations [15 Marks]

You should summarize the main findings, including their implications, and provide
recommendations that directly relate to this analysis.

Assignment Task 2 - Oral presentation [30 marks]

You need to take on a consultant’s role and use the chosen organization in Task 1 for designing
the change management process and make an Oral Presentation on the same.

You must determine how the organisation should respond to the change stimulus outlined in
Task 1 and work up a vision of what that change (and what success) would look like and the
expected benefits for the organisation. The concepts and ideas contained within this vision
should be represented in diagrammatic/pictorial format. Next, you need to apply analytical tools
and models to assess the readiness of the chosen organisation to respond to the change stimulus.
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This may include reference to the culture of the organisation, the strategy, the risks involved and
the organization’s risk appetite, and also internal and external factors and stakeholders as
discussed in Task 1. Further, you must critically evaluate at least four different change
management models (from Lewin’s Change Management Model; McKinsey 7-S Model; Nudge
Theory; The ADKAR Change Management Model; Kübler-Ross Change Curve; Bridges’
Transition Model; Satir Change Model; Kotter’s theory and Maurer 3 Levels of Resistance and
Change Model; Deming Cycle (PDCA)), giving the positive and negative features of each and
choose the appropriate model(s) and strategy for change management in the organization. You
will design the process for putting the change initiative in place giving a description of the
process, what needs to be implemented, who needs to carry out the change and the timelines
involved. In this process, it is necessary to demonstrate a critical understanding of the role of
leadership in applying the appropriate change management model(s). Furthermore, you will
design your own monitoring and evaluating framework to be used for managing a change
initiative and critically discuss how this monitoring and evaluation framework can be used to
demonstrate that intended outputs and outcomes have been achieved.

Important Guidelines for the presentation are as follows: -

1. Learners are requested to use PowerPoint presentations (At least 10 slides) to make the
presentation.
2. This is an individual presentation; learners are requested to prepare and present Task 2
individually.
3. There is no specific structure as such for the presentation, any structure can be followed, and
the learners are encouraged to be creative at the same time to make the presentation
academically relevant.
4. Learners should present their findings to a group of their peers, who are acting as the client
organization’s senior management team.

(START WRITING YOUR ANSWER HERE…..)

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