TUMKUR UNIVERSITY

MINI-PROJECT

MASTER OF BUSINESS ADMINISTRATION

SUBMITTED BY:

GOWTHAM GOWDA R

SANGEETHA B

SHREELEKHA R

VISHALA G S

NAVEEN KUMAR G

1ST SEMESTER MBA ‘A’ SECTION

DEPARTMENT OF STUDIES AND RESEARCH IN

BUSINESS ADMINISTRATION TUMKUR UNIVERSITY, TUMKUR

1
 INDEX

Sl. No Contents Page No.

1. Introduction
 Industry History
3-9
 Evolution of Organisation
 Organisational Structure

2. Functional Analysis of departments

 Production
9-17
 Marketing Strategy
 Finance Department
 Technology
3. Vision and Mission of Company
17

4. SWOT Analysis of the Company

18-20

5. Learning Outcome
20

6. Conclusion
21

2
 INTRODUCTION

Tech Mahindra is a global leader in digital transformation, consulting, and business re-
engineering services. Established in 1986, it is part of the Mahindra Group, one of India's largest
conglomerates. Tech Mahindra provides innovative and customer-centric information technology
services and solutions to clients across various industries including telecommunications, banking
and financial services, manufacturing, healthcare, retail, and more.

The company offers a wide range of services spanning across IT consulting, software
development, system integration, application management, network services, and infrastructure
management. It leverages cutting-edge technologies such as artificial intelligence, machine
learning, block chain, and the Internet of Things (IOT) to drive digital innovation and help
businesses adapt to the rapidly evolving digital landscape.

With a global presence in over 90 countries and a workforce of more than 150,000 professionals,
Tech Mahindra is committed to delivering excellence and value to its clients. It focuses on
fostering a culture of innovation, collaboration, and sustainability, aiming to create a positive
impact on society and the environment while driving growth and profitability for its
stakeholders.

3
 HISTORY OF THE COMPANY

Tech Mahindra's journey traces back to its establishment in 1986 as a joint venture between
Mahindra & Mahindra Limited and British Telecommunications plc (BT). Initially named
"Mahindra British Telecom Limited" (MBT), the company started its operations by providing
telecom solutions and services in India. Over the years, it expanded its offerings and evolved into
a full-fledged IT services provider.

In 2006, following a strategic realignment, the company was rebranded as Tech Mahindra
Limited, reflecting its focus on technology services. This rebranding marked a significant
milestone in the company's history and positioned it as a leading player in the global IT services
industry.

Tech Mahindra's growth trajectory has been characterized by strategic acquisitions, partnerships,
and a relentless focus on innovation and customer-centricity. Some key milestones in its history
include:

1. Acquisition of Satyam Computer Services: In 2009, Tech Mahindra acquired a controlling

stake in Satyam Computer Services, a leading IT services company in India. This acquisition
helped Tech Mahindra expand its client base, service offerings, and global footprint
significantly.

2. Expansion into New Markets: Tech Mahindra expanded its operations beyond India and
established a strong presence in key global markets such as the United States, Europe, Asia-
Pacific, and the Middle East. This global expansion enabled the company to better serve its
international clients and tap into new growth opportunities.

3. Focus on Digital Transformation: In response to the growing demand for digital services,
Tech Mahindra intensified its focus on digital transformation, investing in cutting-edge
technologies such as artificial intelligence, machine learning, cloud computing, and IoT. This
helped the company stay ahead of the curve and deliver innovative solutions to its clients.

4. Strategic Partnerships: Tech Mahindra forged strategic partnerships with leading technology
providers, academic institutions, and industry associations to drive innovation and collaborate on

4
joint initiatives. These partnerships helped enhance the company's capabilities and strengthen its
position in the market.

5. Recognition and Awards: Over the years, Tech Mahindra has received numerous awards and
accolades for its excellence in service delivery, innovation, corporate governance, and
sustainability initiatives. These recognitions underscore the company's commitment to excellence
and its contribution to the IT services industry.

Today, Tech Mahindra is a trusted partner for digital transformation and IT services, serving a
diverse portfolio of clients across industries worldwide. Its continued focus on innovation,
agility, and customer-centricity positions it well for sustained growth and success in the dynamic
digital landscape.

EVOLUTION OF THE COMPANY

The evolution of Tech Mahindra has been marked by strategic decisions, transformative
acquisitions, and a relentless focus on innovation. Here's a chronological overview of its
evolution

1. Formation (1986): Tech Mahindra was established as a joint venture between Mahindra &
Mahindra Limited and British Telecommunications plc (BT). Initially named "Mahindra British
Telecom Limited" (MBT), the company started its journey by providing telecom solutions and
services in India.

2. Rebranding as Tech Mahindra (2006): In 2006, the company underwent a strategic

rebranding and was renamed Tech Mahindra Limited, reflecting its focus on technology services
beyond telecommunications. This move marked a pivotal moment in the company's evolution

5
and
positioned it as a comprehensive IT services provider.

3. Acquisition of Satyam Computer Services (2009): Tech Mahindra acquired a controlling

stake in Satyam Computer Services, a leading IT services company in India, after a highly
publicized bidding process. This acquisition significantly expanded Tech Mahindra's client base,
service offerings, and global footprint, positioning it as one of the top players in the Indian IT
industry.

4. Global Expansion and Diversification: Following the acquisition of Satyam, Tech Mahindra
intensified its focus on global expansion and diversified its service offerings. It established a
strong presence in key markets such as the United States, Europe, Asia-Pacific, and the Middle
East, serving clients across diverse industries beyond telecommunications.

5. Focus on Digital Transformation (2010s): In response to the growing demand for digital
services, Tech Mahindra shifted its focus towards digital transformation and invested in
emerging technologies such as artificial intelligence, machine learning, cloud computing, and
IOT. This strategic pivot enabled the company to stay ahead of industry trends and deliver
innovative solutions to its clients.

6. Strategic Partnerships and Collaborations: Tech Mahindra forged strategic partnerships

with leading technology providers, academic institutions, and industry associations to drive
innovation and co-create solutions. These partnerships helped enhance the company's capabilities
and strengthen its position as a trusted digital transformation partner.

6
7. Recognition and Awards: Over the years, Tech Mahindra has received numerous awards and
accolades for its excellence in service delivery, innovation, corporate governance, and
sustainability initiatives. These recognitions underscore the company's commitment to excellence
and its contribution to the IT services industry.

Tech Mahindra's evolution from a telecom-focused venture to a global IT services powerhouse

demonstrates its adaptability, resilience, and strategic vision in navigating the dynamic
technology landscape. With a strong foundation built on innovation, collaboration, and customer-
centricity, the company is well-positioned to continue driving digital transformation and
delivering value to its clients in the years to come.

ORGANIZATIONAL STRUCTURE OF THE COMPANY

Tech Mahindra follows a hierarchical organizational structure typical of large corporations.

While specific details may vary, here's a general overview:

1. Board of Directors: At the top of the hierarchy is the Board of Directors, responsible for
setting the company's overall direction, strategy, and policies. The board comprises
experienced professionals, including representatives from Mahindra & Mahindra Limited
and independent directors
 Mr. Anand G. Mahindra, Non-Executive Chairman
 Mr. Mohit Joshi, Managing Director & CEO
 Dr. Anish Shah, Non-Executive Director
 Mr. Haigreve Khaitan, Independent Director
 Ms. M. Rajyalakshmi Rao, Independent Director
 Mr. Manoj Bhat, Non-Executive Director
 Dr. Mukti Khaire, Independent Director
 Ms. Penelope Fowler, Independent Director
 Ms. Shikha Sharma, Independent Director

7
  Mr. T. N. Manoharan, Independent Director

2. Executive Leadership Team: Beneath the Board of Directors is the Executive Leadership
Team, which typically includes the Chief Executive Officer (CEO), Chief Operating Officer
(COO), Chief Financial Officer (CFO), and other C-suite executives. These leaders oversee the
company's day-to-day operations, strategic initiatives, and key functional areas such as finance,
human resources, sales, and marketing.

3. Business Units or Divisions: Tech Mahindra may organize its operations into various
business units or divisions based on factors such as geographic regions, industry verticals, or
service lines. Each business unit is headed by a senior executive who is responsible for driving
growth, managing resources, and ensuring operational excellence within their respective areas.

4. Departments and Functions: Within each business unit, there are multiple departments or
functions responsible for specific tasks and activities. These may include technology services,
consulting, software development, engineering, quality assurance, project management, and
customer support, among others. Each department is led by managers or directors who oversee
the day-to-day activities and report to the business unit head.

5. Teams and Individuals: At the lowest level of the hierarchy are teams and individual
employees who perform the tasks and deliver the services required to meet client needs and
achieve organizational objectives. These teams may be cross-functional and multidisciplinary,
collaborating closely to deliver high-quality solutions and drive customer satisfaction.

Tech Mahindra's organizational structure is designed to facilitate communication, collaboration,

and decision-making across different levels of the company while ensuring alignment with its
strategic goals and objectives. Additionally, the structure may evolve over time to adapt to
changes in the business environment, market dynamics, and customer requirements.

8
 THE CEO OF TECH MAHINDRA

MOHIT JOSHI(CEO)

FUNCTIONAL ANALYSIS OF DEPARTMENTS

Tech Mahindra, like many large IT services companies, typically organizes its departments based
on functional areas to efficiently deliver its services and solutions. Here's a functional analysis of
some key departments typically found within the company:

1. Technology Services: This department is responsible for delivering a wide range of

technology solutions and services to clients. It includes roles such as software engineers, system
architects, network specialists, and database administrators. The focus is on developing,
implementing, and maintaining technology infrastructure, applications, and platforms to meet
client requirements.

9
2. Consulting and Advisory: The consulting department provides strategic advice and guidance
to clients on digital transformation, IT strategy, and business process optimization. Consultants
work closely with clients to understand their needs, identify opportunities, and develop tailored
solutions to drive business value and competitive advantage.

3. Sales and Business Development: The sales and business development department is
responsible for identifying new business opportunities, nurturing client relationships, and driving
revenue growth. Sales professionals engage with prospective clients, understand their needs, and
propose relevant solutions and services offered by Tech Mahindra.

4. Project Management: Project management plays a critical role in overseeing the successful
execution of client projects. Project managers are responsible for planning, coordinating, and
monitoring project activities, ensuring adherence to timelines, budgets, and quality standards.
They act as the primary point of contact for clients and internal stakeholders throughout the
project lifecycle.

5. Quality Assurance and Testing: The quality assurance department focuses on ensuring the
quality and reliability of software applications and systems developed by Tech Mahindra. QA
engineers design test plans, conduct various types of testing (such as functional testing,
regression testing, and performance testing), and identify and resolve defects to deliver high-
quality solutions to clients.

6. Customer Support and Service Delivery: This department is responsible for providing
ongoing support and maintenance services to clients post-implementation. Customer support
representatives address client inquiries, troubleshoot technical issues, and ensure timely
resolution of customer concerns. Service delivery managers oversee service delivery processes,
SLA compliance, and customer satisfaction.

7. Research and Development (R&D): The R&D department focuses on innovation and
technology advancement, exploring emerging trends and developing new solutions and
capabilities. R&D professionals collaborate with academic institutions, industry partners, and
internal teams to drive innovation and develop next-generation products and services.

10
8. Human Resources (HR) : The HR department is responsible for talent acquisition, employee
development, performance management, and organizational development initiatives. HR
professionals ensure the company attracts and retains top talent, fosters a culture of learning and
growth, and aligns HR strategies with business objectives.

9. Finance and Administration : The finance and administration department manages financial
operations, budgeting, accounting, and compliance activities. Finance professionals oversee
financial planning and analysis, revenue recognition, cost management, and financial reporting.
Administration personnel handle facilities management, procurement, and other administrative
functions to support smooth business operations.

By organizing its departments based on functional areas, Tech Mahindra can effectively leverage
specialized expertise, streamline operations, and deliver comprehensive solutions and services to
its clients. Each department plays a crucial role in contributing to the company's overall success
and competitiveness in the global IT services industry.

PRODUCTION OF TECH MAHINDRA

Tech Mahindra is primarily a service-based company rather than a manufacturing or production-

based one. Its core business revolves around providing information technology (IT) services,
consulting, and digital solutions to clients across various industries. Here's how Tech Mahindra
generates its "output":

1. IT Services and Consulting : Tech Mahindra offers a wide range of IT services, including
software development, system integration, application management, infrastructure services, and
consulting. These services involve designing, developing, implementing, and managing IT
solutions tailored to meet the specific needs of its clients. The company leverages its expertise in
emerging technologies such as artificial intelligence, cloud computing, blockchain, and the
Internet of Things (IoT) to deliver innovative solutions that drive digital transformation and
business growth.

2. Digital Solutions: Tech Mahindra specializes in providing digital solutions and services to
help businesses adapt to the rapidly evolving digital landscape. This includes services such as

11
digital strategy consulting, user experience design, mobile app development, data analytics,
cyber security, and digital marketing. By leveraging digital technologies and platforms, Tech
Mahindra helps its clients enhance customer engagement, improve operational efficiency, and
unlock new revenue opportunities.

3. Managed Services: Tech Mahindra offers managed services to help clients optimize and
streamline their IT operations. This includes services such as IT infrastructure management,
network operations, application support and maintenance, and helpdesk support. By outsourcing
these functions to Tech Mahindra, clients can reduce costs, improve service levels, and focus on
their core business activities.

4. Business Process Outsourcing (BPO) : In addition to IT services, Tech Mahindra provides

business process outsourcing (BPO) services to help clients streamline their business processes
and improve efficiency. This includes services such as customer support, finance and accounting
outsourcing, human resources outsourcing, and supply chain management. By outsourcing non-
core business functions to Tech Mahindra, clients can achieve cost savings, scalability, and
process optimization.

While Tech Mahindra does not engage in traditional manufacturing or production activities, it
generates value through its expertise in technology, consulting, and digital solutions, helping
clients harness the power of digital transformation to drive business success and innovation.

MARKETING OF THE COMPANY

Tech Mahindra employs a multifaceted marketing approach to promote its services, build brand
awareness, and attract clients. Here are some key elements of its marketing strategy:

1. Digital Marketing : Tech Mahindra leverages digital channels such as its website, social
media platforms (LinkedIn, Twitter, Facebook), email marketing, and search engine optimization
(SEO) to reach its target audience. It creates engaging content, including blogs, articles, case
studies, and videos, to showcase its expertise, highlight client success stories, and demonstrate
thought leadership in areas such as digital transformation, cloud computing, artificial
intelligence, and cybersecurity.

12
2. Thought Leadership : Tech Mahindra positions itself as a thought leader in the IT services
industry by participating in industry conferences, webinars, and events. It sponsors and
participates in technology summits, panel discussions, and workshops where its executives and
subject matter experts share insights, trends, and best practices with industry peers and potential
clients.

3. Client Testimonials and Case Studies : Tech Mahindra showcases its successful client
engagements through testimonials, case studies, and success stories. These materials highlight
the challenges faced by clients, the solutions provided by Tech Mahindra, and the measurable
business outcomes achieved. Client testimonials and case studies serve as powerful
endorsements and help build credibility and trust among potential clients.

4. Strategic Partnerships and Alliances : Tech Mahindra collaborates with leading technology
providers, industry associations, and academic institutions to expand its reach and enhance its
service offerings. By partnering with companies such as Microsoft, Cisco, SAP, and IBM, Tech
Mahindra gains access to new markets, technologies, and resources, while also strengthening its
position as a trusted solution provider.

5. Targeted Advertising and Sponsorships : Tech Mahindra engages in targeted advertising

campaigns to reach specific industry verticals, geographies, and audience segments. It sponsors
industry events, trade shows, and conferences to increase brand visibility and engage with
potential clients and decision-makers. It also invests in online advertising, pay-per-click (PPC)
campaigns, and remarketing strategies to capture the attention of potential clients searching for
IT services and solutions.

6. Community Engagement and CSR Initiatives : Tech Mahindra actively engages in

corporate social responsibility (CSR) initiatives and community outreach programs to
demonstrate its commitment to social causes and sustainability. By supporting initiatives related
to education, healthcare, environmental conservation, and community development, Tech
Mahindra strengthens its brand reputation and connects with socially-conscious clients and
stakeholders. Overall, Tech Mahindra's marketing strategy is designed to create a strong brand
presence, drive demand for its services, and position itself as a trusted partner for digital

13
transformation and IT solutions. initiatives, strategic partnerships, and community engagement,
Tech Mahindra effectively engages with its target audience and drives business growth.

FINANCIAL ACTIVITIES OF THE COMPANY

Tech Mahindra's financial performance is typically assessed through various financial metrics
and indicators. Here's an overview of key aspects of Tech Mahindra's finance:

1. Revenue : Revenue is a fundamental measure of a company's financial performance. For Tech

Mahindra, revenue primarily comprises income generated from providing IT services,
consulting, and digital solutions to clients worldwide. The company's revenue may be further
segmented by geography, industry verticals, and service lines.

2. Profitability : Profitability metrics such as gross profit margin, operating profit margin, and
net profit margin provide insights into Tech Mahindra's efficiency in generating profits from its
operations. These metrics indicate the percentage of revenue retained as profit after accounting
for various costs and expenses, including cost of goods sold, operating expenses, and taxes.

3. Growth : Growth metrics such as year-over-year revenue growth and earnings growth rate
demonstrate Tech Mahindra's ability to expand its business and increase its market share over
time. Positive growth trends indicate healthy demand for the company's services and successful
execution of its growth strategies.

4. Financial Health : Financial health metrics such as liquidity ratios, solvency ratios, and
leverage ratios assess Tech Mahindra's ability to meet its short-term and long-term financial
obligations. These metrics evaluate factors such as cash reserves, debt levels, and asset quality to
gauge the company's overall financial stability and resilience.

5. Cash Flow : Cash flow statements provide insights into Tech Mahindra's sources and uses of
cash during a specific period. Key components of cash flow analysis include operating cash flow,
investing cash flow, and financing cash flow. Positive operating cash flow indicates the
company's ability to generate cash from its core business activities, while investing and financing

14
cash flows reflect investments in assets and capital expenditures, as well as funding activities
such as debt issuance and share buybacks.

6. Shareholder Returns : Shareholder returns, including dividends and share price appreciation,
reflect the value created for Tech Mahindra's shareholders over time. Dividend payouts and share
repurchase programs demonstrate the company's commitment to returning capital to shareholders
and maximizing shareholder value.

7. Risk Management : Risk management practices, including financial risk assessment, hedging
strategies, and contingency planning, are essential aspects of Tech Mahindra's finance function.
Effective risk management helps mitigate potential financial risks, such as currency fluctuations,
interest rate volatility, and credit defaults, and ensures the company's financial resilience in
challenging economic conditions.

Overall, a comprehensive understanding of Tech Mahindra's finance involves analyzing its

revenue, profitability, growth prospects, financial health, cash flow dynamics, shareholder
returns, and risk management practices. These factors collectively contribute to evaluating the
company's financial performance and investment potential.

TECHNOLOGY OF TECH MAHINDRA

Tech Mahindra offers a wide range of technology solutions and services leveraging cutting-edge
technologies to drive digital transformation and innovation. Some of the key technology domains
and solutions offered by Tech Mahindra include:

1. Artificial Intelligence (AI) and Machine Learning (ML) : Tech Mahindra develops AI and
ML solutions to help clients automate processes, gain insights from data, and improve decision-
making. This includes predictive analytics, natural language processing (NLP), chatbots,
recommendation engines, and image recognition applications.

2. Internet of Things (IOT): Tech Mahindra provides IOT solutions to connect devices,
sensors, and systems, enabling data collection, monitoring, and control across various industries.

15
These solutions help clients optimize operations, enhance efficiency, and create new revenue
streams through connected products and services.

3. Block chain: Tech Mahindra offers block chain solutions for secure and transparent
transactions, digital identity management, supply chain visibility, and smart contracts. These
solutions help clients streamline processes, reduce fraud, and ensure trust and integrity in
business transactions.

4. Cloud Computing : Tech Mahindra assists clients in migrating to the cloud, building cloud-
native applications, and managing cloud infrastructure. It offers services across public, private,
and hybrid cloud environments, leveraging platforms such as Amazon Web Services (AWS),
Microsoft Azure, and Google Cloud Platform (GCP).

5. Cyber security : Tech Mahindra provides cyber security solutions to protect clients' digital
assets, data, and infrastructure from cyber threats and breaches. This includes threat detection
and response, vulnerability management, identity and access management (IAM), and security
consulting services.

6. Data Analytics and Big Data : Tech Mahindra helps clients derive insights from large
volumes of data through advanced analytics, data visualization, and data science techniques. This
includes data integration, data warehousing, business intelligence (BI), and predictive modeling
to support data-driven decision-making.

7. 5G and Network Services : Tech Mahindra offers network transformation services to telecom
operators, including 5G network deployment, network virtualization, software-defined
networking (SDN), and network function virtualization (NFV). These solutions enable operators
to deliver high-speed connectivity and innovative services to their customers.

8. Digital Experience and Customer Engagement : Tech Mahindra focuses on enhancing

customer experiences through digital channels, including web and mobile applications, omni
channel communication platforms, and personalized marketing solutions. These solutions help
clients engage with customers effectively and drive customer loyalty and satisfaction.

16
9. Robotic Process Automation (RPA): Tech Mahindra develops RPA solutions to automate
repetitive tasks and business processes, improve operational efficiency, and reduce costs for
clients across industries.

Tech Mahindra's expertise in these technology domains enables it to address a wide range of
business challenges and opportunities, helping clients stay competitive and accelerate their
digital transformation journey.

VISION AND MISSION OF COMPANY

Vision:

 to build smart machines that apply intelligence to products and IPs, and to solve AI.

 "To be the most trusted digital transformation partner globally, enriching lives by
enabling businesses and communities to realize their full potential."
 This vision reflects Tech Mahindra's aspiration to be a leader in digital transformation,
emphasizing trust, collaboration, and the empowerment of businesses and communities to
achieve their goals.

Mission:

 "To enable organizations to rise, to do more, to be more, to achieve more, and to

contribute more in the digital age."
 Tech Mahindra's mission statement underscores its commitment to empowering
organizations to thrive in the digital age by providing innovative solutions and services
that enable them to increase productivity, achieve their objectives, and make meaningful
contributions to society.

17
 SWOT ANALYSIS OF TECH MAHINDRA

1. Strengths:
 Global Presence: Tech Mahindra operates in over 90 countries, giving it a
widespread global footprint and access to diverse markets.
 Expertise in Telecommunications: Historically focused on the telecommunications
sector, Tech Mahindra has developed deep expertise and a strong reputation in this
industry.
 Diversified Service Portfolio: Offering a wide range of services including IT
services, consulting, digital transformation, and outsourcing, Tech Mahindra has
diversified its revenue streams.
 Strong Partnerships: Tech Mahindra has strategic partnerships with leading
technology companies like Microsoft, Cisco, and IBM, enhancing its capabilities and
market reach.
 Focus on Innovation: The company invests in research and development, innovation
labs, and emerging technologies such as AI, blockchain, and IoT, positioning itself at
the forefront of technological advancements.

2. Weaknesses:
 Dependency on Telecommunications Sector: While expertise in
telecommunications has been a strength, it also poses a risk due to dependency on a
single industry for a significant portion of revenue.

18
  High Competition: The IT services industry is highly competitive with both
domestic and international players. Tech Mahindra faces competition from companies
like TCS, Infosys, and Accenture.
 Margin Pressure: Pricing pressures in the IT services industry can impact profit
margins, especially with the commoditization of certain services.
 Geopolitical Risks: Operating in multiple countries exposes Tech Mahindra to
geopolitical risks including regulatory changes, trade tensions, and currency
fluctuations.
 Limited Market Presence in Some Regions: While Tech Mahindra has a global
presence, its market share in certain regions may be limited compared to competitors,
affecting its ability to capitalize on local opportunities.

3. Opportunities:
 Digital Transformation Services: There is a growing demand for digital
transformation services as businesses seek to modernize their operations and improve
efficiency. Tech Mahindra's expertise in digital technologies positions it well to
capitalize on this trend.
 Expansion into New Verticals: Tech Mahindra can diversify its client base by
expanding into new verticals such as healthcare, retail, and manufacturing, leveraging
its technology capabilities to address industry-specific challenges.
 Emerging Markets: Emerging markets offer significant growth opportunities,
particularly in Asia-Pacific and Latin America, where Tech Mahindra can expand its
presence and gain market share.
 Strategic Acquisitions: Strategic acquisitions can help Tech Mahindra enhance its
capabilities, enter new markets, and strengthen its competitive position in the
industry.
 Focus on Sustainability: With increasing emphasis on sustainability and
environmental responsibility, Tech Mahindra can develop solutions and services to
help clients achieve their sustainability goals.

19
 4. Threats:
 Disruptive Technologies: Rapid advancements in technology can disrupt traditional
business models and services, posing a threat to Tech Mahindra's existing offerings.
 Cybersecurity Risks: With the increasing digitization of businesses, cybersecurity
threats are becoming more prevalent. Tech Mahindra faces the risk of data breaches
and cyber-attacks, which could damage its reputation and financials.
 Talent Shortage: The IT industry faces a shortage of skilled talent, particularly in
emerging technologies like AI and cybersecurity. Tech Mahindra needs to continually
invest in talent development and retention to remain competitive.

LEARNING OUTCOME

1. Technical Skills Development : Participants may gain hands-on experience with specific
technologies, tools, and platforms relevant to the project. This could include programming
languages, development frameworks, database systems, cloud computing platforms, or emerging
technologies such as AI, IOT, or block chain.

2. Problem-Solving and Critical Thinking: Participants may develop problem-solving and

critical thinking skills by tackling real-world challenges encountered during the project. This
could involve analyzing requirements, identifying issues, brainstorming solutions, and making
informed decisions to overcome obstacles.

3. Project Management Skills : Participants may gain exposure to project management

methodologies and best practices, such as Agile, Scrum, or Waterfall. This could involve
planning, scheduling, tracking progress, managing resources, and adapting to changes throughout
the project lifecycle.

4. Continuous Learning and Adaptability : Participants may develop a growth mindset and a
willingness to learn and adapt to new technologies, methodologies, and industry trends. This
could involve self-directed learning, seeking feedback, and embracing opportunities for personal
and professional development.

20
 CONCLUSION

The conclusion of a mini project at Tech Mahindra would typically involve summarizing the key
findings, outcomes, and learnings from the project. Here's a sample conclusion:

In conclusion, the mini project undertaken at Tech Mahindra has been a valuable learning
experience that has yielded significant insights and outcomes. Through collaborative effort and
dedication, we have successfully achieved the objectives outlined at the outset of the project.

This conclusion encapsulates the key outcomes and learnings of the mini project while
expressing gratitude to those involved in its execution.

21