Product Manager at Tata nexarc | MBA - IIFT | B.Tech. (CS)- NIT | CFA (level 1)
priyank31093@gmail.com 9993822962 Bangalore, India linkedin.com/in/priyank-arora-31093
WORK EXPERIENCE SKILLS
Product Manager Product Roadmap Communication Tata nexarc 07/2022 - Present, Bengaluru, India B2B B2C Product Launch 1 year Analytical skills Business metrics Develop a new B2C product from scratch that enables users to manage inquiries and orders, it grew to 1000+ active customers in 6 months Consumer insights Agile Used generative AI to reduce hiring and training of sales representatives The platform manages 300 Cr in annual revenue, with key integration with Market Research UI / UX LeadSquare CRM, WhatsApp for business and TCS ion ERP for payments Actively interacted with customers through field visits and interviews to learn user Data Analysis Tableau SQL personas and identify key pain and digital gaps in user journey Team Management Product Research Lead a team of 16 members and worked cross-functional teams that manage vendors Usability Testing Customer interviews Implementing a long-term pricing experiment that will increase customer foot fall by 32% and will reduce drop rates by 38% Stakeholder Management Awarded with highest performance rating in the organisation for yr 22-23 Product link - https://www.tatanexarc.com/nexprocure/
Associate Product Manager ACHIEVEMENTS
Indegene CFA Research Challenge Zonal Finalist (2019) 12/2020 - 07/2022, Bengaluru 1 year 8 months Tata Steelathon Campus finalist organised by Worked on improving a 50 Cr+ revenue-generating B2B proprietary solution TATA Steel Actively worked with customer support and sales team to understand user's requirements and introduced 3 key modules in product Distinguished Participant - Business Strategy Oversaw the integration of external solutions like Veeva Vault, Miro and powerBi to Game (2019) bolster platform capabilities, driving client base from 4 to 7 csutomers Worked in tandem with a team of 15+ members to bring the features to life and gave product demos to multiple clients under the assistance of senior management. Prepared RFI and RFQ, Marketing documents, Product Guide, Training Videos. CERTIFICATES Become a Product Manager - Udemy Product Analyst SAS certified Predictive modeler using SAS Indus Valley Partners Enterprise Miner 14 - SAS Institute 03/2020 - 12/2020, Noida 10 months Business Analytics using R and Tableau - Identified key areas for product development by analysing customer requirements, KPMG competitive gaps, current user tools and user behaviour Google Analytics Individual Qualification - Acted as a sole point of contact between customer and analytics team todrive and Google deliver multiple reporting requirements by the customer Agile product management with JIRA - Member Technical Staff Project Management Institute TIBCO 07/2016 - 07/2018, Pune Gained hands on experience on Java8, spring boot, Active MQ, MySQL PUBLICATIONS Worked on enhancing multiple integration solutions offered under Business Work Document Summarization by Agglomerative nested clustering approach - IEEE (08/2017) The research explains how agglomerative nesting clustering EDUCATION can be used to create document summaries.
MBA (Finance and Marketing)
Indian Institute of Foreign Trade HOBBIES 06/2018 - 03/2020, 3.24/4
Reading Travelling Swimming
B.Tech. in Computer Science National Institute of Technology, Raipur 06/2012 - 05/2016, 8.29/10
Designing API-First Enterprise Architectures on Azure: A guide for architects and developers to expedite digital transformation with API-led architectures