PRM TSI Guide
PRM TSI Guide
PRM TSI Guide
GUI/PRM TSI/2023
/
This guide does not contain any legally binding advice. It may serve as a clarification tool without however
dictating in any manner compulsory procedures to be followed and without establishing any legally binding
practice. The guide provides explanations on the provisions contained in the TSIs and should be helpful for
understanding the approaches and rules described therein. However, it does not substitute for them.
The guide is publicly available and it will be regularly updated to reflect progress with European standards
and changes to the TSIs.
The reader should refer to the website of the European Union Agency for Railways for information about its
latest available edition.
Amendment record
Version date Author(s) Version Section Modification description
number
03/12/2014 ERA IU 1.0 First publication
18/05/2015 ERA IU 1.1 Revision further to PRM Working Party meeting
n°25 on 22/04/2015
16/05/2021 ERA 1.2 2.4.3 Addition of a paragraph relative to the width of the
ramps when they are used as a complement to
stairs
08/12/2023 ERA 2.0 All Version 2023 updated based on the Commission
Implementing Regulation (EU) 2023/1694 of 10
August 2023
Table of Contents
1. SCOPE OF THIS GUIDE ......................................................................................................................... 3
1.1. Content of the guide ........................................................................................................................... 3
1.2. Document reference/s ........................................................................................................................ 3
1.3. Definitions and abbreviations ............................................................................................................. 3
2. GENERAL PARAMETERS ...................................................................................................................... 4
2.1. Clarification of the 2 categories specified for the infrastructure subsystem ..................................... 4
2.2. Contrast ............................................................................................................................................... 5
2.3. Tactile .................................................................................................................................................. 5
2.4. Readability of a typeface..................................................................................................................... 5
2.5. Palm operation .................................................................................................................................... 6
2.6. Slip resistance of floor surfaces .......................................................................................................... 6
3. GUIDANCE ON THE APPLICATION OF THE PRM TSI ............................................................................ 6
3.1. Scope of subsystems and definitions .................................................................................................. 6
3.2. Characterisation of the Infrastructure subsystems ............................................................................ 8
3.3. Characterisation of the Rolling Stock subsystems ............................................................................23
3.4. Operating rules .................................................................................................................................34
3.5. Interoperability constituents ............................................................................................................36
3.6. Assessment of conformity and/or suitability for use ........................................................................40
3.7. Implementation of the TSI ................................................................................................................41
3.8. Appendices of the PRM TSI ...............................................................................................................42
4. CONFORMITY ASSESSMENT ..............................................................................................................43
4.1. Assessment of the parameters of the 2nd category ..........................................................................43
5. APPLICABLE SPECIFICATIONS AND STANDARDS ...............................................................................45
2. GENERAL PARAMETERS
2.1. Clarification of the 2 categories specified for the infrastructure subsystem
Point 4.2.1: Infrastructure Subsystem
(2) The basic parameters that are specified in points 4.2.1.1 — 4.2.1.15 apply to the scope of the
infrastructure subsystem that is defined in point 2.1.1; they can be divided into two
categories:
— Those for which technical details need to be specified, such as the parameters relative to
the platforms and how to reach the platforms. In this first case, the basic parameters are
specifically described and the technical details to be satisfied in order to fulfil the
requirement are detailed.
— Those for which technical details are not necessary to be specified, such as the value of
ramps or the characteristics of parking places. In this second case, the basic parameter is
defined as a functional requirement that can be met by applying several technical
solutions.
(...)
Regarding the 2nd category of basic parameters, the working party drafting the PRM TSI ensured that they
can always be covered by an international (ISO) or European (EN) standard, with a few exceptions’1.
Therefore, for those parameters, the TSI is deliberately specifying a high-level functional requirement: the
present application guide lists some international and European standards that the applicant may apply in
order to meet this functional requirement.
The application of these standards remains voluntary, and the applicant can always apply other standards to
meet the requirements. As a matter of fact, the functional requirements are also generally covered by
national, regional or local standards and sometimes even by company rules.
The principles for the application of other standards than the ones that are listed in this application guide are
the following:
› National/regional/local standards can be applied when they provide an equivalent solution than
the one specified in the standards listed in this guide.
› National/regional/local standards can only be applied on the territory they cover: one of the
reasons for removing some detailed requirements from the TSI is to allow some harmonization at
local level. An applicant that would intend to use a “foreign” standard would strictly be in
contradiction with this objective.
› Company rules can be used when they are derived from the above standards or when they have
been validated by a representative group of users.
Equivalence is to be understood as “having the same or a similar effect” as per the definition of Collins
dictionary:
Equivalent, adjective
1. Equal or interchangeable in value, quantity, significance, etc.
2. Having the same or a similar effect or meaning.
1In exceptional cases where a parameter is not covered by an international standard, a European standard and not either covered
by a more local standard, it is possible to utilize standards from another EU Member States or from another region of the Member
State.
2.2. Contrast
Contrast is a parameter of the 2nd category.
The requirement to “contrast with the background” is a frequent one in the TSI. In general, visual contrast is
a matter of having different light reflectance values (LRV) or having different luminance.
When it is required in the TSI to provide a contrast, this can be achieved by applying the standards listed in
chapter 5, index A.
Other standards can be used according to the rules described in chapter 2.1.
For assessing this parameter, it is sufficient to provide the technical data sheet of the product(s). The
assessment should not consider factors such as snow, ice, rain and different lighting conditions (shadows).
In some precise cases, it is required in the TSI to provide a self-contrasted marking on elements such as
boarding aids: being obstacles to other passengers when they are in use, the boarding aids are frequently
displaced and therefore they cannot be assessed by the “contrast with the background”. A methodology for
providing self-contrasted marking is described in the standards listed in chapter 5, index B.
2.3. Tactile
The requirement to “tactile” is a frequent one in the TSI. Tactile is a parameter of the 2 nd category.
When it is required in the TSI to provide tactile signs and tactile controls, this can be achieved by applying
the standards listed in chapter 5, index C.
When it is required in the TSI to provide tactile walking surface indicators, this can be achieved by applying
the standards listed in chapter 5, index D.
Other standards can be used according to the rules described in chapter 2.1.
Figure 1: Example showing horizontal lines (second line) to achieve better readability, which are no serifs
When the TSI refers to the character height, it refers to the vertical size of uppercase letters or numbers.
The TSI considers only aspects relating to accessibility of the railway system for people with reduced mobility.
The scope related to infrastructure is limited to ensuring the accessibility of the rail-related elements of
stations (including entrances, platforms, zones of access, service venues, toilets, and information systems)
so that, in combination with the platform height requirement of the TSI INF, a person with reduced mobility
can move through the station and into a train.
The specified minimum dimensions in the scope related to infrastructure in this TSI do not consider potential
additional widths that may be required for passenger flows and requirements that may be necessary to
ensure the safety of passengers at and their evacuation from railway stations.
This TSI applies to all the public areas of stations dedicated to the transport of passengers that
are controlled by the railway undertaking, infrastructure manager or station manager. This
includes the provision of information, the purchase of a ticket and its validation if needed, and
the possibility to wait for the train.
That definition of the scope related to infrastructure clarifies that only those parts of the stations dedicated
to transport are concerned (and not shopping malls for instance). Also, it clarifies that the TSI applies only to
stations and not to (for instance) emergency exits, safe areas in tunnels or level crossings that are not part of
the obstacle free route of a station2.
Areas that are not controlled by the railway undertaking, infrastructure manager or station manager (either
directly or through subcontractors) are out of scope; this can be the case, for instance, of car parks. In these
cases, the cooperation between local actors would be necessary but cannot be required by the TSI
This TSI applies to rolling stock which is in the scope of the Annex to Regulation (EU) No
1302/2014 (LOC&PAS TSI) and which is intended to carry passengers.
This TSI does not apply to rolling stock intended for other purposes than the carriage of persons.
Persons accompanying a freight train or riding on other rail vehicles than those intended for
passengers shall be subject to conditions set up by the railway undertaking and published on its
website.
This TSI also does not apply to rolling stock intended as being operated only in test trains and military trains
because the essential requirement 1.6.1 of Directive (EU) 2016/797 already excludes such non-public trains
from the scope, as it says:
“The ‘infrastructure’ and ‘rolling stock’ subsystems must be accessible to persons with disabilities and
persons with reduced mobility (…). This shall include the design, construction, renewal, upgrade,
maintenance and operation of the relevant parts of the subsystems to which the public has access.”
3.1.3 Point 2.2: Definition of ‘person with disabilities and person with reduced mobility’
‘Person with disabilities and person with reduced mobility’ means any person who has a
permanent or temporary physical, mental, intellectual or sensory impairment which, in interaction
with various barriers, may hinder their full and effective use of transport on an equal basis with
other passengers or whose mobility when using transport is reduced due to age.
The transport of oversized items (for example: bicycles and bulky luggage) is not within the scope
of this TSI.
The definition above is derived from Article 1 of the United Nations Convention on the Rights of Persons with
Disabilities. It does not specifically include people with children, people with bulky luggage and foreign people
with lack of knowledge of the local language. It does not include automatically elderly people and pregnant
women.
Concerning those last two categories, they do not systematically lead to reduced mobility, but obviously, old
age can decrease the speed and ability with which passengers can move within the station or rolling stock
environment. Therefore, elder passengers can be considered as persons with reduced mobility when
compared with the average passenger. Similarly, pregnancy is not systematically a cause of reduced mobility.
However, when a pregnant passenger’s mobility is affected (for example preventing her from moving easily
and quickly), then she may be considered a person with reduced mobility.
2Level crossings that are not part of a station can be used as part of an obstacle-free route if this is deemed appropriate (see
explanation on point 4.2.1.15). In such case, they shall comply with the applicable requirements of the TSI.
Consequently, the number of priority seats has not been affected by the change of definition. Also, the
pictograms used to indicate priority seats have not been modified either: the symbols representing a
pregnant woman and elder person are worldwide recognized.
Level access
A level access is an access from a platform to the doorway of a rolling stock for which it can be
demonstrated that:
— The gap between the door sill of that doorway (or of the extended bridging plate of that
doorway) and the platform does not exceed 75 mm measured horizontally and 50 mm
measured vertically and
— The rolling stock has no internal step between the door sill and the vestibule.
For this demonstration the gap should be calculated according to the requirements in points 4.2.2.11.1(1)
and (2) of the PRM TSI (with δh = horizontal gap and δv = vertical gap) and the explanation on point 4.2.2.11.1
in this application guide, considering a track radius 300 m and straight level track.
(1) Where a station specific parking area exists, there shall be sufficient and adapted parking
spaces reserved for persons with disabilities and persons with reduced mobility eligible to
utilise them at the nearest practicable position, within the parking area, to an accessible
entrance.
The quantity and characteristics of parking places are parameters of the 2 nd category.
Acceptable technical means to satisfy the requirement are described in the standards listed in chapter 5,
index J.
Other standards can be used according to the rules described in chapter 2.1.
(1) Obstacle free routes shall be provided that interconnect the following public areas of the
infrastructure if provided:
— (...)
The requirement expressed in this sentence is that all routes that interconnect the public areas of a station,
within the scope of the TSI, are required to be obstacle-free routes.
This does not mean that all paths that constitute a route shall be equally accessible by all passengers: the
definition provided in clause 2.3 of the TSI clarifies: ‘the route can be divided to better meet the needs of all
persons with disabilities and reduced mobility. The combination of all the parts of the obstacle free route
constitutes the route accessible for all persons with disabilities and reduced mobility’.
For example, an obstacle-free route can be the combination of a step-free part, a second part having a tactile
path and further parts; the latter are not required to be step-free or equipped with guiding tactile walking
surface indicators (TWSI) and they may have stairs provided that these stairs are compliant to the TSI
requirements (contrast, warning TWSI, double handrail). It is the combination of all the parts of the obstacle
free route that enables the interconnection of the public areas of a station to all persons with disabilities and
person with reduced mobility.
The reader may refer to the Technical Opinion ERA/OPI/2014-43 for further information. As indicated in the
Opinion, it can be reminded that the chapter 4 of the TSI describes the target system. And that for existing
subsystems, the transition is decided according to the stipulations of the chapter 7 of the TSI, that gives
flexibility regarding the progressive elimination of obstacles so as to reach the target system.
— (...)
— waiting areas
— (...)
A waiting area can be defined as a place to wait for the departure of the train having all the following
characteristics:
› Seats are available
› Information about the departures of the trains is available
› People are protected against weather influences (i.e. rain, sun, wind)
The TSI differentiates between ‘waiting area’ and ‘platform where passengers are allowed to wait for trains’
(see point 4.2.1.7(3)). For instance, underground platforms are not in general designated waiting areas only
because they are protected against weather influences.
The term "shelter" is also mentioned in the TSI (see point 6.2.4). A shelter is a structure with a roof for
weather protection but not necessarily walls. A simple shelter on a platform is not to be understood as a
waiting area unless it has all above characteristics.
— (...)
— platforms
Platforms are obstacle free routes as long as there are elements such as a waiting area, visual information,
boarding aid, etc. on the platform. When there is no more such elements on the platform, then the only
applicable requirements are the ones of point 4.2.1.12.
(3) Obstacle-free route floor surfaces and ground surfaces shall have low reflecting properties.
3 ERA-OPI-2014-4 - Staircases requirements in the PRM TSI | European Union Agency for Railways (europa.eu)
The reflectance of the floor surface and/or the ground surface is a parameter of the 2 nd category.
Acceptable technical means to satisfy the requirement for paints and varnishes are described in the standards
listed in chapter 5, index K. For any other ground material and/or surface materials, an assessment is not
necessary.
Other standards can be used according to the rules described in chapter 2.1.
(2a) As a minimum the first and last steps of a flight of stairs shall be indicated by a
contrasting band. This requirement shall apply from a single step.
(2b) As a minimum tactile warning surface indicators shall be installed before the first
descending step of staircases of three steps or more.
The characteristics of the contrasting band and tactile warning surface indicator are parameters of the 2 nd
category. For contrast and tactile characteristics, refer to chapters 2.2 and 2.3.
(3) Ramps shall be installed for persons with disabilities and persons with reduced mobility
unable to use stairs where lifts are not provided. They shall have a moderate gradient. A
steep gradient is allowed for ramps on short distances only.
(3a) When they are used as a complement to stairs, ramps may have a width of 120cm
measured at floor surface
Ramps are considered as used as a complement to stairs when they are placed in the vicinity of a staircase
and serve as the step free alternative to that staircase.
When reducing the ramp width to 120cm, it is necessary to ensure that, from each end, the ramp is fully
visible until the other end. This is necessary to avoid a user of the ramp finding herself or himself face to face
with another user coming in the opposite direction.
The width of 120cm measured at floor surface is considered sufficient to ensure a width of 100cm between
handrails as recommended in ISO 21542:2021.
(4) Stairs of three steps or more and ramps shall be provided with handrails on both sides and
at two levels.
(2) Information on the obstacle-free route shall be given to visually impaired people by a walking
surface that has tactile and contrasting indicators as a minimum. This point does not apply
to obstacle free routes to and from car parks.
Tactile walking surface indicators can be omitted where there are built or natural features that can be used
for guidance; e.g. walls, kerbs and changes in texture such as between pavement and grass. These built or
natural features need to provide both tactual and visual guidance.
The characteristics of tactile and contrasting surface indicators are parameters of the 2 nd category. See
chapters 2.2 and 2.3 of this application guide. Acceptable technical means to satisfy the requirement are
described in the standards listed in chapter 5, index D.
Audible and tactile signs, talking signs or Braille maps may be used as complementary means to provide
information.
Tactile walking surface indicators as part of the obstacle free route only needs to be built to interconnect
public areas but not to guide inside an area, e.g. a toilet.
(4) If there are handrails or walls within reach along the obstacle-free route to the platform, they
shall have brief information (for example platform-number or direction-information). The
information shall be in Braille or prismatic-letters or numbers. The information shall be located
on the handrail, or on the wall at a height between 145 cm and 165 cm.
In places where there are both a handrail and a wall, only one of them needs to have brief information. The
specified height only applies for information located on the wall. On double handrails the upper one should
be the one with the information. The requirement for the height of the information between 145 cm and 165
cm only applies to the wall not to the upper handrail.
(2) Doors shall have a minimum clear useable width of 90 cm and shall be operable by persons
with disabilities and persons with reduced mobility.
(1) Transparent obstacles on or along the routes used by passengers, consisting of glass doors
or transparent walls, shall be marked. These markings shall highlight the transparent
obstacles. They are not required if passengers are protected from impact by other means —
for example, by handrails or continuous benches.
Other standards can be used according to the rules described in chapter 2.1.
This following glazed surfaces need not to have markings:
› Retail units in the area controlled by the station manager (e.g. shop windows used to present the
products that are sold inside)
› Lift doors with metal frames
Partial glass walls and balustrades shall only be assessed when one contrasting band or more is possible to
apply, because of the height of the object (see Figure 3 and Figure 4 below).
(1) If toilets are provided at a station, then a minimum of one unisex cubicle shall be wheelchair
accessible.
The characteristics of a wheelchair accessible toilet are parameters of the 2nd category.
Acceptable technical means to satisfy the requirement are described in the standards listed in chapter 5,
index O.
Other standards can be used according to the rules described in chapter 2.1.
(1) All items of furniture and free-standing devices at stations shall contrast with their
background, and have rounded edges.
Free-standing devices are those elements, either fixed or removable, that are not part of the structure of the
building and that can constitute obstacles: lighting masts, information pillars or columns, bins, etc. Elements
that are not included in this definition are signalling equipment, lifts, external staircase, walls, any free-
hanging devices above 210 cm above the walking floor and items that have a dimension greater than 200 cm
perpendicular to the walking direction (e.g. fence, waiting shelter, etc.). The background in the context of
this clause is to be understood as the floor surrounding the furniture and/or the free-standing device and
any adjacent wall or structure when existing.
Contrast with the background is a parameter of the 2nd category. See chapter 2.2 of this application guide.
A rounded edge is the opposite of a sharp edge that is defined in the explanation on point 4.2.2.1 of the TSI.
(2) Within the station confines, furniture and free-standing devices (including cantilevered and
suspended items) shall be positioned where they do not obstruct blind or visually impaired
people, or they shall be detectable by a person using a long cane.
This paragraph combines free-standing devices (resting on the floor) and cantilevered/suspended items
(generally fixed on a wall or ceiling) because they all represent obstacles. Their proper positioning is
important, away from the obstacle-free routes.
In addition, when cantilevered and suspended items are positioned too low, they can constitute an
undetectable obstacle for visually impaired persons. It is the same for elements such as inclined masts or
pillars or stairs that can be a hazard. For instance in the case of stairs, when the space underneath the stairs
is open, there is a need for a guard to be provided until the clear height under the stairs is sufficient.
In general, for every cantilevered, suspended or inclined item the need for a guard at floor level should be
considered.
The minimum height and other characteristics of the guarding are parameters of the 2nd category.
Applicable technical means to satisfy the requirement are described in the standards listed in chapter 5, index
P.
Other standards can be used according to the rules described in chapter 2.1.
Alternatively, cantilevered items fitted below a height of 2 100 mm, which protrude by more than 150 mm,
are indicated by an obstacle, at a maximum height of 300 mm that can be detected by a blind person using
a stick.
3.2.9 Point 4.2.1.8: Ticketing, Information desks and Customer Assistance points
(1) Where manual ticket sales counters, information desks and customer assistance points are
provided, a minimum of one desk shall be accessible to a wheelchair user and to people of
small stature and a minimum of one desk shall be fitted with an induction loop system for
hearing assistance.
(2) If there is a glass barrier between the passenger and sales person at the ticket counter, this
shall either be removable or, if not removable, an intercom system shall be fitted. Any such
glass barrier shall consist of clear glass.
There are many varieties of barriers used, they are not all made of glass. Therefore, ‘glass’ in the context of
this parameter is to be understood as transparent material. It can be extended to other materials such as
polymethyl methacrylate, polycarbonate, or any other transparent material.
For the assessment of this parameter, “clear” is to be understood as being transparent and allowing a
minimum of 50 % light transmission.
If there are holes in the transparent barrier allowing sound to propagate, then an intercom system is not
required.
(4) Where ticket vending machines are provided at a station, a minimum of one of those machines
shall have an interface that is reachable by a wheelchair user and people of small stature.
This requirement applies to each ticket vendor providing vending machines in the station.
Accessibility to the ticket vending machines can be fulfilled by alternatively sideward or frontal approach of
the wheelchair user. In case of sideward use, no free space under the ticket vending machine is needed.
The ticket vendor providing vending machines is to be understood as the entity having the responsibility to
decide which vending machine is to be installed in a station.
The characteristics of accessible ticket vending machines are parameters of the 2nd category.
Applicable technical means to satisfy the requirement are described in the standards listed in chapter 5, index
R. Other standards can be used according to the rules described in chapter 2.1.
(1) The illuminance level of the external areas of the station shall be sufficient to facilitate way
finding and to highlight the changes of level, doors and entrances.
(2) The illuminance level along obstacle-free routes shall be adapted to the visual task of the
passenger. Particular attention shall be paid to the changes of levels, ticket vending offices
and machines, information desks and information displays.
The illuminance levels in the areas described are parameters of the 2 nd category.
Applicable technical means to satisfy the requirement are described in the standards listed in chapter 5, index
S.
Other standards can be used according to the rules described in chapter 2.1.
Measurement for lighting shall be done along the obstacle free routes and on the platforms as defined by
the applicant.
(4) Emergency lighting shall provide sufficient visibility for evacuation and for identification of
fire-fighting and safety equipment.
Emergency lighting is a parameter of the 2nd category. Defining where emergency lighting applies is not in
the scope of the TSI-PRM. Only where emergency lighting is provided the PRM TSI requirement 4.2.1.9 (4)
applies.
Applicable technical means to satisfy the requirement are described in the standards listed in chapter 5, index
T.
Other standards can be used according to the rules described in chapter 2.1.
3.2.11 Point 4.2.1.10: Visual information: signposting, pictograms, printed or dynamic information
Information concerning the departure of trains is the planned departure as a minimum. It is not mandatory
to provide the actual time of departure. In stations and on platforms, it is not mandatory to install a dynamic
visual information system.
(2) The fonts, symbols and pictograms used for visual information shall contrast with their
background.
Contrast with the background is a parameter of the 2nd category. See chapter 2.2 of this application guide.
(3) Signposting shall be provided at all points where passengers need to make a route taking
decision and at intervals on the route. Signage, symbols and pictograms shall be applied
consistently over the whole route.
This requirement expresses the need to provide the appropriate level of information required to make the
decision. For example, “To the platforms” in general may be appropriate at the first decision making point
when entering the station, rather than specific signs indicating each individual platform.
When a route leading to a specific zone is long, it is recommended to reiterate the signage at regular intervals
(approximately every 100 m maximum) so as to keep the passenger confident.
(4) The information concerning the departure of trains (including destination, intermediate stops,
platform number and time) shall be available and suitable for reading from a height of 160 cm
at least in one location in the station.
The provision of visual information at a height of 160 cm is intended for people with visual impairment for
whom, in case of dynamic information, the formula defining the area of use of displays (point 4.2.1.10 of the
TSI) is not appropriate for they have vision on a very short distance only. Therefore, they need to be able to
get their eyes very close to the message that is displayed. According to the size of the information concerning
the departure of trains (including destination, intermediate stops, platform number and time), the height of
160 cm should be such that 20 % to 30 % of the information is above that height, taking care that the lower
part of the information should not be located below 70 cm (see Figure 5 below).
It shall exist an appropriate and available visual information facility for those people once in each station.
The station manager/infrastructure manager decides whether he provides printed or dynamic information.
It does not need to be dynamic information, even if there is a dynamic information system in the station.
Visually impaired people should be directed to places by where they can obtain information accessible to
them by an appropriate guiding system.
(6) All safety, warning, mandatory action and prohibition signs shall include pictograms.
Pictograms are signage containing only graphical symbols and/or figures within a frame with a particular
meaning.
Applicable technical means to satisfy the requirement are described in the standards listed in chapter 5, index
U.
Other standards can be used according to the rules described in chapter 2.1.
(9) The following specific graphic symbols and pictograms shall be fitted with the wheelchair
symbol in accordance with appendix N:
— directional information for wheelchair specific routes;
— indication of the wheelchair accessible toilets and other amenities if provided;
— if there is train configuration information on the platform, indication of the wheelchair
boarding location.
(...)
When all station facilities can be reached by wheelchair users without making any specific route decision,
(i.e. where there are no “wheelchair specific routes”), it is not necessary to provide the wheelchair sign to
indicate a direction.
Only the information about the train configuration shall contain an indication about the wheelchair boarding
location by using the wheelchair symbol. It is not required to mark the platform surface.
(...)
The symbols are permitted to be combined with other symbols (for example: lift, toilet, etc.).
“Combined” is to be understood as the possibility to generate a new symbol by combining two or more (e.g.
a wheelchair user in a lift). Some examples are depicted in the Figure 6 below:
(11) In wheelchair accessible toilets, where hinged handrails are provided, a graphic symbol
showing the rail in both the stowed and deployed position shall be provided.
An example for this sign is shown in the standard EN 16584-2:2017, figure K.8; another example is shown on
Figure 7 below.
Figure 7: example of symbol showing the toilet hinged rail in both the stowed and deployed position
(12) There shall be no more than five pictograms, in addition to a directional arrow, indicating
a single direction placed adjacent to each other at a single location.
It is permitted to show more than one row per location. Each row has a maximum of five pictograms per row.
All the rows indicating a single direction need to be included with one directional arrow. Examples are
provided in the Figure 8Figure 11 below
(13) Displays shall be sized to show individual station names (which may be abbreviated) or
words of messages. Each station name, or words of messages, shall be displayed for a
minimum of 2 seconds.
Station names can be displayed complete or abbreviated if this is more convenient and if the abbreviation is
clear.
(1) The danger area of a platform commences at the rail side edge of the platform and is defined
as the area where passengers are not allowed to stand when trains are passing or arriving.
Note: in case there is no track along a platform edge, that platform edge is out of the scope of the TSI.
(3) The minimum width of the platform without obstacles shall be the width of the danger area
plus the width of two opposing freeways of 80 cm (160 cm). This dimension may taper to
90 cm at the platform ends.
The width requirement is applicable to both a single track platform and an island platform.
(9) The material at the rail side edge of the platform shall contrast with the darkness of the gap.
Applicable technical means to satisfy the requirement are described in the standards listed in chapter 5, index
ZA
(3) A secure storage method shall be provided to ensure that boarding aids, including
portable ramps, when stored on a platform, do not cause an obstruction or pose any hazard to
passengers.
It is sufficient for most boarding aids to store them without any securing device on a dedicated space on the
platform where they do not obstruct passengers. Because of their weight it is not necessary to secure them.
(1) Level track crossings are permitted to be used as part of a step-free route or of an obstacle-
free route.
Level crossings are not necessarily included in the scope of the TSI: they may be out of the station and
controlled by non-railway entities. This can be the case in the countryside where a road crosses the track just
before the station. When such level crossings exist, they can be used as part of an obstacle-free route,
provided they meet the requirements of the TSI. However, being out of the scope of the TSI, there is no
obligation to have them assessed by a notified body.
This is a case where the cooperation between local actors would be necessary but cannot be required by the
TSI.
(2) If level track crossings are used as parts of step free routes in addition to other routes, they
shall:
— (…)
— be designed so that the smallest wheel of a wheelchair, as defined in appendix M, cannot
be trapped within the crossing surface and the rail
— (...)
In order to achieve the best possible accessibility level, the size of the gap between the crossing surface and
the rail should be as close as possible to the limit for the lower part of the structure gauge stated by point
4.2.3.1(2) of the Annex to Commission Regulation (EU) No 1299/2014 (INF TSI).
— (...)
— where accesses to level crossings are equipped with safety chicanes in order to prevent
people from unintended/uncontrolled crossing of the tracks, the minimum width of the
walkways in the straight line and in the chicane can be less than 120 cm with a minimum
of 90 cm; it shall be sufficient for a wheelchair user to manoeuvre.
Figure 10 below shows 2 acceptable solutions where the manoeuvring space is sufficient for a wheelchair.
The top version is adapted to platforms with constructional constraints.
(3) If level track crossings are used as parts of obstacles free routes, unique solution for all
passengers, they shall (...)
— be supervised, or, on the basis of national rules, equipment for a safe crossing of blind or
visually impaired people shall be provided and/or the level crossing shall be operated for
a safe crossing of visually impaired people
The national rules about the use of level track crossings can be operational or technical; in the second case,
they are assessed by a designated body.
(1) Handholds or vertical handrails or other items that can be used for personal stability, whilst
using the aisle, shall be provided on all aisle-side seats unless the seat, when in the upright
position, is within 200 mm of:
— the back of another seat facing in the opposite direction which is fitted at its aisle side
with a handhold or a vertical handrail or other items that can be used for personal stability
— a handrail or a partition provided at the aisle side of the seat.
When the seats are equipped with handholds (i.e. components that are fixed to the seat at their both ends),
those are not required to comply with the handrail requirements that are expressed in point 4.2.2.9 of the
TSI.
(4) The handholds or other items shall not have sharp edges.
A sharp edge is a thin edge capable of cutting or an abrupt end or discontinuity of a surface, which has the
potential risk to injure a passenger in normal use.
(1) Not less than 10 per cent of the seats by fixed trainset or individual vehicle, and by class shall
be designated as priority seats for the use of persons with disabilities and persons with
reduced mobility.
The number of seats (from which 10 % shall be calculated) includes all types of seats except those tip-up
seats in the vestibule and regulated wheelchair spaces. Wheelchair spaces, standing supports and all other
equipment where the user is not intended to sit down completely, are not considered as seats.
Where 10 % of the number of seats does not produce a whole number, the number of priority seats required
must be rounded up.
When the rolling stock is equipped with transfer seats, these can be included in the 10 % priority seats when
they comply with the requirements.
When the rolling stock is equipped with foldable seats and fixed seats, the proportion of priority seats that
are foldable should not be greater than the proportion of general seats that are foldable.
(2) The priority seats and vehicles containing them shall be identified by signs complying with
appendix N. It shall be stated that other passengers shall make such seats available to those
who are eligible to use them when required. That identification is not required for units
intended to be operated exclusively within a seat reservation system: that shall be reported
in the technical documentation requested in point 4.2.12 of the LOC&PAS TSI.
When every vehicle of a trainset contains priority seats, it is not necessary to identify them outside.
(3) The priority seats shall be located within the passenger saloon and in close proximity to
external doors. In double deck vehicles or trainsets, priority seats can be present on both
decks.
It is not required here that all seats located near the access doors are priority seats. It is not required either
that all priority seats are located immediately near access doors.
For the assessment of this parameter at design stage, notified bodies are invited to verify only that priority
seats are identified as such in the general layout of the vehicle being assessed.
Acceptable technical means to satisfy the requirement are described in the standards listed in chapter 5,
index W.
(4) The level of equipment fitted to the priority seats shall, as a minimum, be the same as that
fitted to general seats of the same type.
(5) When seats of a certain type are fitted with armrests, priority seats of the same type shall be
fitted with movable armrests. (...)
‘Type’ in this context is understood as, for example, first class or second class seat, in row or face-to-face,
etc.
For instance, when second class seats in row are fitted with a tray and a magazine holder, then second class
priority seats in row shall also be fitted with the a tray and a magazine holder.
A tip-up seat is a seat that moves up into a vertical position when nobody is sitting in it.
(1) According to the length of the unit, excluding the locomotive or power head, there shall be in
that unit not less than the number of accessible wheelchair spaces shown in the following
table:
Table 5
Minimum number of wheelchair spaces per unit length
Unit length Number of wheelchair spaces by unit
Less than 30 m 1 wheelchair space
30 to 205 metres 2 wheelchair spaces
More than 205 to 300 metres 3 wheelchair spaces
More than 300 metres 4 wheelchair spaces
“Unit” in this context is understood as a railcar or trainset or several of them operated as a train, or rake of
passenger coaches in predefined formation.In case a unit is a combination of sleeping coaches and seating
coaches, the requirements in points 4.2.2.2 (1) and 4.2.2.10 (2) aren’t cumulative. In that case, it is the total
number of wheelchair spaces and wheelchair sleeping accommodations that shall comply with table 5.
Units for general operation, which are supplied as individual vehicles, do not have to fulfil this requirement
according to point 6.2.7 of the TSI. Therefore, when assessing such units intended to be used in general
operation (i.e. assessment of passenger coaches), it is not necessary that wheelchair spaces are provided in
every coach.
As specified in point 6.2.7 of the TSI, it is the responsibility of the railway undertaking to make sure, when
forming the train, that the requirements of the TSI are fulfilled. Therefore, the requirements above need to
be satisfied at operational level.
(6) The back of the wheelchair space shall be a structure or other acceptable fitting of at least
700 mm wide. The height of the structure, or fitting, shall be capable of preventing a
wheelchair that has been positioned with its back against the structure or fitting, from tipping
over backwards.
In some countries, a typical wheelchair space would include a backrest in addition to this mandatory
structure. The backrest is higher and narrower than the structure. This arrangement is not prohibited,
provided that a structure below the backrest complies with the above requirement.
Applicable technical means to satisfy the requirement are described in the standards listed in chapter 5, index
X.
(7) Tip-up seats may be installed in the wheelchair space but, when in the stowed position, shall
not encroach on the dimensional requirements of the wheelchair space.
Similarly, tip-up seats can be installed along the corridors leading to the areas accessible to wheelchair users.
When in the stowed position, shall not encroach on the dimensional requirements of the corridor that are
expressed in the point 4.2.2.6 of the TSI.
(10) On trains with a design speed higher than 250 km/h excepting double deck trains, it shall
be possible for a wheelchair user occupying a wheelchair space to transfer onto a passenger
seat that shall be equipped with a movable armrest. Such transfer is made by the wheelchair
user in autonomy. In that case, it is allowed that the companion seat is shifted to another row.
This requirement is applicable up to the number of wheelchair spaces per unit specified in
table 5.
As indicated at the beginning of the paragraph, this parameter only applies to single deck trains with a design
speed higher than 250 km/h. It affects the layout of the wheelchair space. Contrarily to the access to the
toilet, here it is not mandatory to enable both a frontal and a lateral approach to the transfer seats. One of
both is sufficient. No staff assistance is required to help the transfer, it is done either autonomously or with
a personal assistant help.
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After the transfer, the wheelchair can remain nearby the seat when it does not create an obstacle to other
passengers. There is no storage place or fixation device required. It is understood that, from the transfer seat,
it may not be possible to access the call for aid device.
Transfer seats can be foldable seats (with two stable positions - unfolded or folded). They cannot be tip-up
seats.
(13) The call for aid device shall not be placed within a narrow recess which prevents
immediate intentional palm operation but can be protected from unintentional use.
(14) The interface of the call for aid device shall be as set out in point 5.3.2.6.
Point 5.3.2.6 defines the requirements for the interoperability constituent “call for aid device”. In particular,
the device shall include a symbol, representing a bell or a telephone. This symbol is specific to the call for aid
device present in the wheelchair space, universal toilet and wheelchair accessible sleeping compartments. It
is not required to be placed nearby other communication devices that may exist in the train.
“Immediate intentional palm operation” is to be understood as a palm operation, which is done by a definite
action from the user. “Immediate” here has the meaning of “with a simple operation including the movement
of a cover fitted for protection from unintentional use, this should be possible with the same hand being used
to activate the device (this can be assessed according EN 16585-3:2016, Clause 6)” and not a meaning of
“within a time of x seconds”.
(5) The doors to be used for wheelchair access shall be clearly labelled with a sign in accordance
with appendix N.
The sign required is the International wheelchair sign in accordance with the specifications referenced in
Appendix A, index 12 of the TSI. It needs only to be placed on the wheelchair access door or very close to it.
It is not necessary to repeat the sign on each coach with a directional arrow to indicate in which direction the
wheelchair accessible door is.
The alternative means that can be put in place to ensure the absence of risk of injuries to the passengers and
train crew are, for instance and in accordance with the standard listed in chapter 5, index Z:
› Light curtain, i.e. a series of sensors covering the complete vertical plane between the open door
leaves that stop the door movement and initiate a re-opening upon the detection of any object
› Reduced door operating speed with door sensitive edges, i.e. sensors placed in the door edges that
stop the door movement and initiate a re-opening when they touch an object.
(6) If more than 75 % of a door’s surface is made of a transparent material, it shall be clearly
marked with visual indicators.
Several possibilities exist for a clear marking of such transparent doors. Examples can be found in the
standards listed in chapter 5, index N.
For this rolling stock parameter, the principles explained in chapter 2.1 are applicable, and therefore technical
solutions equivalent to the standards listed above are acceptable too.
(1) When toilets are fitted in a train, a universal toilet shall be provided accessible from the
wheelchair space.
(4) When toilets are fitted in a train a baby nappy changing facility shall be provided.
When assessing units intended to be used in general operation (i.e. assessment of passenger coaches), it is
not necessary that universal toilets or baby nappy changing facilities are provided in every coach equipped
with standard toilets.
As specified in point 6.2.7 of the TSI, it is the responsibility of the railway undertaking to make sure, when
forming the train, that the requirements of the TSI are fulfilled. Therefore, the requirements above need to
be satisfied at operational level.
(1) From the vehicle entrance, the section of the clearway shall be according to the specification
referenced in Appendix A, index [17]:
— through the vehicles,
— between connecting vehicles of a single trainset,
— to and from wheelchair accessible doors, wheelchair spaces and wheelchair accessible
areas including sleeping accommodation and universal toilets if provided.
Wheelchair users may access several spaces within the train: dedicated vestibule and dedicated spaces as a
minimum, toilets when they are present, sleeping accommodation, etc. The train layout shall be sufficient to
avoid a wheelchair user to find herself or himself in a cul-de-sac.
(2) The minimum height requirement does not need to be verified in:
— all areas of double-deck vehicles,
The figures provided in appendix A Index 16 of the TSI are applicable to the passenger seating and standing
areas of single deck carriages. It is accepted that, in some particular locations of the single deck coaches, the
minimum height specified will not be met: gangways and door areas are such locations. The minimum height
need not be met either in double deck carriages.
There, the TSI does not specify any minimum and notified bodies are asked not to check the height, but only
the width of the clearway.
(3) A turning space, with a minimum diameter of 1 500 mm, shall be provided adjacent to the
wheelchair space and in other locations where wheelchairs are supposed to turn 180°. The
wheelchair space may be part of the turning circle.
This point does not apply to the toilet modules that have their own requirements. It applies only to corridors
within the train.
Note: Even for a 180° turn, a 360° turning space with a diameter of 1 500 mm is necessary.
(4) If a change in direction is required for a wheelchair user, the clearway width of both corridors
or corridor and door shall be in accordance with the specification referenced in Appendix A,
index [17].
The specification referenced in Appendix A, index 16 only covers the case of perpendicular changes of
direction for some rounded values of clearway widths; there may be cases where the values are different
and/or the change of direction is not perpendicular..
These cases are allowed provided that the sum of the widths remains sufficient, for instance as per the table
below, and that the change of direction is of less than 90°.
Corridor width
1200 1200-n 1100 1100-n 1000 1000-n 900 900-n/2 850 850-n/2 800
(mm)
Door usable
800 800+n/2 850 850+n/2 900 900+n 1000 1000+n 1100 1100+n 1200
width (mm)
Table 1 : corridor width and corresponding door usable width (with 0<n<100)
(3) The following specific pictograms shall be fitted with the wheelchair symbol in accordance
with appendix N:
— Directional information for wheelchair accessible amenities
— Indication of the wheelchair accessible door location outside the train
The sign required is the International wheelchair sign in accordance with the specifications referenced in
Appendix A, index 12 of the TSI.
(10) Each station name (which may be abbreviated), or words of messages, shall be displayed
for a minimum of 2 seconds.
Station names can be displayed complete or abbreviated if this is more convenient and if the abbreviation is
clear.
The reference point for any measurement relative to handrails is the centre of that handrail.
(1) It shall be demonstrated that the point situated in the central position on the nose of the access
step of each passenger access door on both sides of a vehicle in working order with new
wheels standing centrally on the rails, shall be located inside the surface identified as ‘step
location’ on the figure 1 below.
(...)
The access step in this clause means the first step of a vehicle that a passenger uses when boarding or
alighting a train. This will normally be the step that is closest to the platform edge. It may be a fixed or a
moveable step. Examples for a nose of the access step are defined in the standards listed in chapter 5, index
ZB .
Steps may, when extended, be situated also above the platform.
(2) The values of bq0, δh, δv+ and δv- depend on the type of platform where the rolling stock is
intended to stop. They shall be as follows:
— bq0 shall be calculated based on the gauge of the track in which the train is intended to
operate in accordance with the specification referenced in Appendix A, index 8. Gauges
are defined in chapter 4.2.3.1 of INF TSI.
— δh, δv+ and δv- are defined in tables 7 — 9.
The horizontal gap δh shall be calculated according to the standards listed in chapter 5, index ZB.
The vertical gap δv should be calculated considering:
› Nominal platform height according to point 4.2.9.2 of the Annex to Commission Regulation (EU) No
1299/2014 (INF TSI)
› Nominal vehicle entrance height above track according to the vehicle construction drawing and
vehicle condition according to the standards listed in chapter 5, index ZD.
(3) The technical documentation requested in point 4.2.12 of the LOC&PAS TSI shall include
information about:
- the height and offset of the theoretical platform resulting in a vertical gap (δ ν+) of 230 mm and
in a horizontal gap (δh) of 200 mm from the point situated in the central position of the nose of the
rolling stock's lowest step on a straight level track.
- the height and offset of the theoretical platform resulting in a vertical gap (δ ν-) of 160 mm and
in a horizontal gap (δh) of 200 mm from the point situated in the central position of the nose of the
rolling stock's lowest step on a straight level track.
This requirement does not forbid operation at platforms lower 550 mm with a vertical gap higher than 230
mm or at platforms higher 760 mm with a vertical gap higher than 160 mm. TSI-compatible rolling stock
should not be harmed by non TSI compliant platforms.
(2) Internal steps for external access shall have a minimum depth of 240 mm between the vertical
edges of the step and a maximum height of 200 mm. The height of each step may be increased
to a maximum of 230 mm if it can be demonstrated that this achieves a reduction of one in
the total number of steps required.
(5) An external access step, fixed or moveable, shall have a maximum height of 230 mm between
steps and a minimum depth of 150 mm.
(7) Access to the vestibule shall be achieved with a maximum of 4 steps of which one may be
external.
(8) Rolling stock intended to stop, in normal operation, at existing platforms below 380 mm height
and having their passenger access doors above bogies need not comply with points (2) and
(5) above if it can be demonstrated that this achieves a more even distribution of the steps
height.
The basic principle behind point 4.2.2.11.2(8) of the TSI is that the rolling stock cannot be asked to
compensate for all deficiencies of the infrastructure compared to the target system.
When the platform is below 380 mm, it is allowed for the rolling stock not to comply with the requirements
of points 4.2.2.11.2(2) and (5) of the TSI, provided that it results in a better distribution of the steps height.
The TSI does not mandate the presence of 4 steps in that case, because the presence of the bogies makes
that impossible. It makes it also very difficult to comply with the requirement asking for 240 mm deep steps.
Consequently, the access to those rolling stock may remain difficult. However, it was not the intention of the
TSI to “kill” that particular architecture that presents some advantages in terms of capacity. Eventually, the
infrastructure should be adapted, to better meet the accessibility requirements asked to the railway system.
It should also be noted that the revised TSI mandates inventories of assets to be done, and an implementation
plan for the improvement of accessibility to be performed. Given the lifetime of rolling stock, proposing such
a design is probably having a short-term strategy.
Sliding moveable devices are used as shown in the Figure 11: various types of sliding moveable devices. Only
in case ‘E’ the sliding moveable device is used as an external access step and has to fulfil the minimum
extension width of 150 mm. In all other cases, the sliding moveable device is not an external access step and
the requirement to extend a minimum of 150 mm is not applicable.
Note: in cases A, B, D & F the extension is limited to the distance to the edge of the platform.
(4) The extension of the moveable step or bridging plate shall be completed before the door
opening permits the passengers to cross and conversely, removal of the step or plate may only
begin when the door opening no longer permits any crossing of passengers.
Operationally, it is not required that the moveable step is activated at every door opening/closing sequence.
Notified bodies are invited to take this in consideration for the assessment of this parameter.
The following operating rules do not form part of the assessment of subsystems.
(...)
It is reminded that the conformity to these rules need not be verified at the assessment of the subsystem or
of the interoperability constituent. Therefore, the clarifications brought below are not intended to notified
bodies but to applicants.
(...)
The following operating rules apply to the operation of the whole infrastructure and rolling stock
subsystems.
(...)
The operating rules apply regardless of the conformity of the subsystems with the TSI. It means that they
apply to the operation of all stations and rolling stock, even those that have not been authorised, renewed
or upgraded according to the PRM TSI.
— Lighting of platforms
It is allowed that lighting be switched off on platforms where no train is expected.
If nobody is present on a platform, there is no need to illuminate it. Similarly, when a platform is operated
partially (e.g. in the night with shorter trains), then only the route to the part that is operated and the
operated platform part need to be illuminated..
(...)
Essential information is information concerning the departure of trains (destination, departure time and
delays, platform number).
(...)
Advertisements shall not be combined with routing information.
(...)
Depending on the operational characteristics, advertisements and routing information can be physically
separated (not on the same display), or displayed on the same display but not at the same moment.
In case the seats need to be reserved mandatorily (case (ii)), the signage is not required in the train itself, see
point 4.2.2.1.2.1(2) of the TSI. The ticketing system will have the information about which seat numbers
correspond to priority seats.
— 4.4.2.8 Lighting
When every passenger seat is equipped with an individual light, it is permitted to reduce the
lighting level in the unit according to the type of operation (e.g. night service, passenger
comfort). The requirements of the specification referenced in Appendix A, index [6], shall be
met.
— 4.4.2.12 Rules for announcement of the final destination and the next stop
Operational rules shall be implemented to ensure that the next stop is announced no later
than 2 minutes prior to the event and that the dynamic information displays revert to show
the final destination as soon as the train has stopped (refer to point 4.2.2.7).
There can be operational rules that foresee that a staff member informs passengers individually of the next
stop when they arrive at destination (case of night trains). In such cases, the audible signals required in point
4.2.2.7 of the TSI need not be operated.
— 4.4.2.19 Forming trains from individual vehicles compliant with this TSI
When vehicles that have been individually assessed in accordance with point 6.2.7 are
formed into a train, operational procedures shall be in place to ensure that the complete train
complies with point 4.2 of this TSI.
When forming a train, it is also possible that the total number of wheelchair spaces required in Table 5 of
point 4.2.2.2 of the TSI is exceeded. In such case, equipment such as bicycle hooks or ski racks can be installed
only into or in front of the wheelchair spaces in excess to the requirement of Table 5.
Currently known services like the following travel zones: ‘family compartments, silent compartments,
business compartments, fun compartments, dog and cat compartments’ are examples of services impossible
to provide remotely. Services like meals and drinks can be delivered at the wheelchair spaces by on-board
service staff.,
(5) The ramp surface shall be slip resistant and shall have a stable position with an effective
clear width of a minimum of 760 mm.
In order for a ramp to be used with an existing rolling stock which is not compliant with the PRM TSI, the
effective clear width of the ramp may be adjusted to achieve widths lower than 760 mm.
For that reason, platform ramps may be adjustable in width.
The notified body should check only that the ramp being assessed has a stable position for which the width
is of 760 mm minimum.
(5) At surface level, the lift platform shall have a minimum clear width of 800 mm and a length
of 1 200 mm. According to appendix M, an additional length of 50 mm shall be available for
feet above a height of 100 mm above the lift platform, considering both inboard and outboard
orientations of the wheelchair user.
(14) The loading-edge barrier (outer barrier) which functions as a loading ramp when the lift is
at ground level, shall be sufficient when raised or closed, or a supplementary system shall be
provided, to prevent a power wheelchair from riding over or defeating it.
(6) The bridging plate overriding the gap between the lift platform and the carriage floor shall
have a stable position with a minimum width of 760 mm.
In order for a lift to be used with an existing rolling stock which is not compliant with the PRM TSI, the
effective clear width of the lift may be adjusted to achieve widths lower than 760 mm.
For that reason, platform lifts may be adjustable in width.
The notified body should check only that the lift being assessed has a stable position for which the width is
of 760 mm minimum.
(1) A door control device shall have visual indication, on or around it when enabled and shall be
operable by the palm of the hand exerting a force not greater than 15 N.
“Interface of the door control device” in this context is a push button triggering the opening or closing of a
door.
(2) It shall be identifiable by touch (for example: tactile markings); this identification shall indicate
the functionality.
For example, the functionality “open door” can be identified with the following symbols “< >” while closing
door can be identified by the opposite “> <”, see also the standards listed in chapter 5, index ZE .
(3) Any control device, including flushing system, shall contrast with the background surface,
and shall be identifiable by touch.
An exception should be made for devices controlled by an infrared light. In such case, the pictogram has to
be identifiable by touch, but the device itself cannot be. Examples can be found in the standards listed in
chapter 5, index ZF.
(4) Any door control device and other equipment inside the toilet compartment (except for baby
nappy change facilities and call for aid devices) shall be operable by exerting a force not
exceeding 20 N.
“Door control device” in this context refers to any manual control device (including the mechanical latching
or unlatching of a manual door). In case the door control device is a push button, point 5.3.2.1 (1) of the TSI
applies.
Amenities are: toilet paper holder, flush button, wash basin, soap dispenser, mirror, water dispenser and
hand dryer (or paper towels when no hand dryer is provided).
The TSI is deliberately silent about the position from which the wheelchair user can reach those amenities:
national preferences differ too much on that topic for reaching a common European position. It is therefore
acceptable for conformity to the TSI that these amenities are reached either from a wheelchair position or
from the toilet bowl.
(3) It shall be possible to put it into the stowed position with only one hand, using a force not
exceeding 25 N.
A methodology for the assessment of this parameter is given in the standard listed in chapter 5, index V.
(2) The lift platform surface shall be slip resistant. At surface level, the lift platform shall have a
minimum clear width of 760 mm and a length of 1 200 mm. According to appendix M, an
additional length of 50 mm shall be available for feet above a height of 100 mm above the lift
platform, considering both inboard and outboard orientations of the wheelchair user.
(12) The loading-edge barrier (outer barrier) which functions as a loading ramp when the lift is
at ground level, shall be sufficient when raised or closed, or a supplementary system shall be
provided, to prevent a power wheelchair from riding over or defeating it.
4
Opinion of the European Union Agency for Railways to the European Commission regarding the question of
NB-Rail QC-STR-009 concerning the certification according to withdrawn TSIs
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(...)
For the Infrastructure subsystem, the objective of inspection by a notified body is to ensure that
the requirements of the TSI are fulfilled. The inspection is performed as a visual examination; in
case of doubt, for the values verification, the notified body can ask the applicant to perform
measurements. In case different methods are possible (e.g. for contrast), the measurement method
shall be the one used by the applicant.
In case the NoBo and applicant agrees photos / videos may be an appropriate measure to perform a visual
examination.”
(...)
The characteristics of the subsystem to be assessed during the relevant phases are indicated in
appendix E to this TSI, Table E.1 for infrastructure subsystem and Table E.2 for rolling stock
subsystem. The applicant shall confirm that each subsystem produced complies with the type.
In Table E.1 of the TSI, the line entitled “Obstacle-free routes” covers both points 4.2.1.2.1 ‘Horizontal
circulation’ and 4.2.1.2.2 ‘Vertical circulation’ of the TSI.
Regarding boarding aids on platforms (point 4.2.1.14 of the TSI); the only parameter to check is the secured
storage of those boarding aids, and the absence of hazard or obstruction for passengers. This point 4.2.1.14
is not mentioned in the table because it is not required to be checked by a notified body.
3.6.3 Point 6.2.4: Technical solutions giving presumption of conformity at design stage
With regard to this TSI, the infrastructure subsystem can be considered as an assembly made of
a succession of recurring subcomponents such as:
— parking facilities,
— doors and entrances, transparent obstacles with their marking,
— tactile walking surface indicators, tactile information along obstacle-free routes,
— ramps and stairs with handrails,
— mounting and highlighting of furniture,
— ticketing or information counters,
— ticket vending and control machines,
— visual information: signposting, pictograms, dynamic information,
— platforms, including ends and edges, shelters and waiting areas when provided,
— level track crossings.
For those subcomponents of the infrastructure subsystem, presumption of conformity may be
assessed at design stage prior to and independently from any specific project. An intermediate
statement of verification (ISV) shall be issued by a notified body at design stage.
An applicant can define a standard solution for covering each of the above listed points (which are not
exhaustively listed). For instance, an applicant can design a standard accessible desk and have this design
verified by a notified body who would issue an ISV for this ‘accessible desk’.
After this ISV has been issued, the applicant can install the verified ‘accessible desk’ in any new, renewed or
upgraded station without further verification.
(...)
It is not mandatory to apply this TSI to new stations which have already been granted a building
permit or which are subject to a contract for major construction works that is either already signed
or in the final phase of tendering procedure at the date of application of this TSI. However, an
earlier version of this TSI must be applied within its defined scope. The consistence of applicable
requirements of partial application of different versions of this TSI to particular sections of the
station must be justified by the applicant certified by the notified body.
(...)
The revised TSI can be used for station projects that should normally be assessed according to the PRM TSI
2008; in such a case, it does not necessarily need to be applied in its entirety. There may be reasons not to
apply the revised TSI entirely: for example, civil works may be advanced, with 800 mm entrance doors already
in place making the difficult the use of the revised TSI that requires 90 cm. This should not prevent an
applicant from using the new TSI for the marking of those doors, for instance.
In such case, it is necessary to ensure that the mix of TSIs remains consistent and does not result in
contradictions or to the disappearance of some parameters. The applicant shall justify that, and a notified
body has to approve it.
(...)
Where stations which were closed for a long time to passenger service are put in service again,
this may be treated as renewal or upgrade in accordance with point 7.2.
(...)
The purpose of this sentence is to clarify the case of the re-opening of stations in contexts such as the re-
opening of lines. In case a station is re-opened to passenger service after being closed because no service
was provided, it should not be considered as a new station subject to full compliance with the requirements
of chapter 4 of the TSI but as an upgraded existing station, subject to a gradual improvement of accessibility
including conformity with the TSI only for those parts that are upgraded.
(2) Compliance with this Annex in its version applicable before 28 September 2023 is deemed
equivalent to compliance with this TSI, except for the TSI changes listed in Appendix P.
(3) The rules related to the EC type or design examination certificates for the rolling stock
subsystem and the associated interoperability constituents shall be as specified in point 7.1.3 of
the LOC&PAS TSI.
See the application guide of the LOC&PAS TSI for information about the transition regime and the change
categorisation
For infrastructure, the conformity with this TSI is mandatory for those parts that are renewed or
upgraded. However, the TSI recognizes that, due to the characteristics of the inherited railway
system, compliance of existing infrastructure may be achieved through a gradual improvement of
accessibility.
The definition of the scope of an upgrade or renewal is the responsibility of the applicant in accordance with
its investment plan and, where appropriate, with legal or regulatory plans including the National
Implementation Plan.
Systems and components that are not included in the scope of a particular upgrade or renewal programme
do not have to be made compliant at the time of such a programme.
The scope of an upgrade or renewal may focus on some parameters of the TSI and/or on a specific area of a
station; the assessment should be performed only on that scope defined by the applicant.
(...)
International wheelchair sign
The sign which identifies wheelchair accessible areas shall include a symbol in accordance with
the specifications referenced in Appendix A, index [12] or index [13].
When it is required that the sign includes a symbol ‘in accordance with’, this refers only to the symbol (the
drawing) and does not refer to the whole sign. This means that the shape of the pictogram is not necessary
a square with right angles as shown in the TSI or in the referenced standards, but it can have, for instance,
rounded angles. What is important is that the drawing inside is present and compliant.
4. CONFORMITY ASSESSMENT
4.1. Assessment of the parameters of the 2nd category
The international and European standards represent the state-of-the-art or the benchmark for accessibility.
Therefore, conformance to these standards is the easiest, clearest and in many cases the cheapest approach.
Where an applicant has chosen not to apply such standard then this approach is acceptable. However, this
may involve additional efforts to justify that equivalence in terms of accessibility has been reached.
The application of a pre-existing national, regional or local rule or standard, or validated company rule, when
such rule has been commonly applied in other public areas, is acceptable. In such case, the equivalence only
consists in a demonstration that the rule or standard is already commonly applied in railway /station
infrastructure or other public areas or that it is mandatory by legislation.
When an applicant decides to apply neither the international or European standards nor a national, regional,
local or validated company rule or standard, but another rule, equivalence can be demonstrated by:
› Application of the “innovative solution” process described in the Article 7 of Commission Regulation
(EU) 1300/2014, or
› Prototyping and tests: tests shall involve representative groups of PRMs presenting different
mobility reductions.
Figure 13 below illustrates the possibilities given to an applicant for satisfying a requirement of the TSI, and
the general rule for the verification of the conformity to the TSI in each case.
The first decision box is the only one that is mandatory, i.e. when the requirement is technically detailed, it
needs to be complied with.
Then, the different possibilities are listed in an order of easiness of the demonstration of compliance, not in
an order of acceptability of the solution: all solutions are equally acceptable and none of them shall be
considered preferable to the others.
Standards of voluntary use which have been identified during the drafting process of the TSI are listed in the
column “Clause(s) of Standard”; as far as possible, the clause of the standard which is relevant for the
conformity assessment of the TSI requirement should be identified. In addition, the column “Voluntary ref –
Purpose” should give a written explanation regarding the purpose of the reference to the standard.
Characteristics to be
Index Clause(s) of the standard Voluntary ref – Purpose
assessed
ISO 21542:2021, §8.3.6,
A 2.2 Contrast
§5.3, §5.5.6
EN 16584-1:2017, § 6
B 2.2 Self-contrast EN 16584-1:2017, § 6
ISO 21542:2021, § 5.5.9 to For the detailed characteristics of the tactile
C 2.3 Tactile
§5.5.12 signage.
EN 16584-2:2017, Annex B
2.3 Tactile walking
surface indicators
D ISO 21542:2021, Annex B
3.2.4 : Route
identification
ISO 23599:2019
For the details of the tactile walking surface
ISO 21542:2021, §8.3.6
indicators for stairs
2.4 Readability of a
E EN 16584-2:2017, Annex F
typeface
Except the paragraph about the reading
ISO 21542:2021, § 5.5.5
distance and letter height
F 2.5 Palm operation EN 16585-3:2017, § 6
2.6 Slip resistance of Applicable for the assessment of boarding aids
G EN 16584-3:2017, § 6
floor surfaces and rolling stock access steps
EN 14041:2018
A category R9 and better is acceptable, R10
and better in toilets areas when provided For
weather protected areas outside a building
DIN 51130: 2023-035
(e.g. platforms) R10 as a minimum applies. For
outside areas (e.g. platforms) that are not
weather protected R11 or R10 / V4 applies.
A category PC6 and better is acceptable, PC10
NF XP 05-011:20196
and better in toilets areas when provided
A dynamic coefficient of friction of 0.3 and
EN 13893:2002
better is acceptable
Determination of the slip resistance of
EN 16165:2021
pedestrian surfaces - Methods of evaluation
5
Being a parameter of the 2nd category, slip resistance can be covered by a national standard. See chapter
2.1 of this application guide.
6
Idem
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EUROPEAN UNION AGENCY FOR RAILWAYS Application Guide
GUI/PRM TSI/2023
/
Characteristics to be
Index Clause(s) of the standard Voluntary ref – Purpose
assessed
2.6 Slip resistance of
H EN 1338:2003
ground surfaces
EN 1339:2003
EN 1341:2012
Determination of the slip resistance of
EN 16165:2021
pedestrian surfaces - Methods of evaluation
I not used
§ 6.2.2 and 6.2.3 are used for the assessment.
J 3.2.1 Parking places ISO 21542:2021, § 6.2 Other paragraphs can be used for guidance
but they need not be assessed.
3.2.2 Reflectance of
K ISO 2813:2014 A gloss level of 50 or lower is acceptable.
the floor surface
Tables 6 and 7 for the maximum slope and
L 3.2.3 Ramps ISO 21542:2021, § 6.4.2
length of the ramps
3.2.3 Height of the
L1 ISO 21542:2021, § 8.4.4
handrails
3.2.5 Door operating ISO 21542:2021, § 9.1.1 , Except § 9.1.1 for the door width, 9.1.1.4,
M
devices § 36.1 to 36.6 9.1.1.5,and 9.1.1.6
3.2.6 Highlighting of
N transparent obstacles ISO 21542:2021, § 9.1.1.4
3.3.5 interior doors
EN 16584-1:2017 Annex B6
§ 10.5.3 and 10.5.5 to 10.5.8 are used for the
3.2.7 Accessible ISO 21542:2021, § 10.5.1 assessment.
O
toilets to 10.5.14 Other paragraphs can be used for guidance
but they need not be assessed.
EN 16585-1:2017 For rolling stock
3.2.8 Guarding of
P ISO 21542:2021, § 6.3.8
suspended items
Q 3.2.9 Accessible desk ISO 21542:2021, § 10.1
3.2.9 Accessible ticket
R ISO 21542:2021, § 9.2.7
vending machines
3.2.10 Illuminance
S EN 12464-1:2021
levels
EN 12464-2:2014
ISO 21542:2021, § 5.4
Characteristics to be
Index Clause(s) of the standard Voluntary ref – Purpose
assessed
3.2.10 Emergency
T EN 1838:2013
lighting
U 3.2.11 Pictograms ISO 3864-1:2011 For the colours and shapes of the signs
3.5.6 Baby nappy
V EN 16585-1:2017, § 5.5
changing table
EN 16585-2:2017, § 5.2.2.1
W 3.3.2 Priority seats Location of priority seats
(3)
3.3.3 Wheelchair
X EN 16585-2:2017 Layouts of wheelchair spaces
spaces
3.4.3 Operational rule EN 13272-1:2019, § 4.1.6
Y Reduction in lighting level
- lighting and 4.1.7
EN 14752:2019+A1:2021,
3.3.4 Door operating clause 5.2.1.3.1 is
Z
signals extended to railway
vehicles
3.2.12 Platform width EN 16584-1:2017, clause
ZA
and edge of platform 5.2.6
3.3.11 General Annex B of EN 16586-
ZB
requirements 1:2017
3.3.11 horizontal gap Annex H of EN 15273-
ZC
δh 1:2013+A1:2016/AC:2017
ZD 3.3.11 vertical gap δv 5.1 of EN 16586-2:2017 Vehicle conditions