SMH5 FM

Bluetooth® Headset & Intercom with

built-in FM tuner for Scooters and
Motorcycles

www.sena.com User’s Guide

 SMH5-FM

© 1998-2016 Sena Technologies, Inc. All rights reserved.

Sena Technologies, Inc. reserves the right to make any changes and improvements to its product without providing prior notice.

Sena™ is a trademark of Sena Technologies, Inc. or its subsidiaries in the USA and other countries. PRISM™, 20S™, 3S™, SMH10™, SMH10R™,
SMH5™, SMH5-FM™, SMH3™, SPH10™, EXPAND™, SPH10H™, SPH10H-FM™, SPH10S™, SR10™, SR10i™, SM10™, EXPAND™, Bluetooth Pack for
GoPro® are trademarks of Sena Technologies, Inc. or its subsidiaries. These trademarks may not be used without the express permission of Sena.

GoPro® is a registered trademark of Woodman Labs of San Mateo, California. Sena Technologies, Inc. (“Sena”) is not affiliated with Woodman
Labs. The Sena Bluetooth Pack for GoPro® is an after-market accessory specially designed and manufactured by Sena Technologies, Inc. for the
GoPro® Hero3 allowing for Bluetooth capabilities.

The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. and any use of such marks by Sena is under license. iPhone, iPod
touch are the registered trademark of Apple Inc. Zumo™ is a trademark of Garmin Ltd. or its subsidiaries. TomTom™ is the trademark or registered
trademark owned by TomTom International B.V. Other trademarks and trade names are those of their respective owners.
 SMH5-FM

CONTENTS

English
1. INTRODUCTION.....................................................................................5 8. PAIRING WITH OTHER SMH5-FM HEADSETS FOR INTERCOM
CONVERSATION..................................................................................16
2. PACKAGE CONTENTS..........................................................................6
9. PAIRING WITH OTHER SENA HEADSET MODELS FOR
3. INSTALLING THE SMH5-FM ON YOUR HELMET........................................7 INTERCOM CONVERSATION.............................................................17
4. POWERING ON/OFF AND CHARGING...............................................10 10. SMH5-FM CONFIGURATION SETTING.............................................18
4.1 Powering On...................................................................................... 10
10.1 Assigning Speed Dial ....................................................................... 18
4.2 Powering Off...................................................................................... 10
10.2 Enabling/Disabling RDS AF............................................................... 19
4.3 Charging............................................................................................ 10
10.3 Enabling/Disabling Voice Activated Phone Answering ...........................20
4.4 Low Battery Warning.......................................................................... 11
10.4 Enabling/Disabling Voice Prompts..................................................... 20
5. CHECKING THE BATTERY LEVEL.....................................................11 10.5 Enabling/Disabling Sidetone.............................................................. 20
5.1 LED Indicator..................................................................................... 11 10.6 Enabling/Disabling Advanced Noise Control™................................. 20
5.2 Voice Prompt Indicator....................................................................... 11 10.7 Delete all Bluetooth Pairing Information ............................................ 21
10.8 Exit Voice Configuration Menu .......................................................... 21
6. PAIRING THE SMH5-FM WITH BLUETOOTH DEVICES....................12
6.1 Mobile Phone Pairing......................................................................... 12
11. USING THE SMH5-FM........................................................................22
6.2 Bluetooth Stereo Device Pairing........................................................ 13 11.1 Volume Adjustment............................................................................ 22
6.3 Bluetooth GPS Navigation Pairing..................................................... 13 11.2 Mobile Phone Call Making and Answering........................................ 22
11.3 Speed Dialing.................................................................................... 23
7. PAIRING WITH SELECTIVE PROFILE: A2DP STEREO OR 11.4 Intercom Conversation....................................................................... 24
HANDSFREE........................................................................................15 11.5 Intercom and Mobile Phone Call........................................................ 24
7.1 A2DP Stereo Music Only.................................................................... 15 11.6 Intercom Failure................................................................................. 25
7.2 HFP for Phone Call Only.................................................................... 15 11.7 Intercom Reconnection...................................................................... 25
11.8 FM Radio............................................................................................ 25
11.9 Stereo Music...................................................................................... 27
 SMH5-FM

11.10 Function Priority................................................................................ 28

11.11 Music Sharing................................................................................... 28
11.12 Reset to Factory Default Settings..................................................... 29
11.13 Fault Reset........................................................................................ 29
12. UNIVERSAL INTERCOM.....................................................................30
12.1 Universal Intercom Pairing................................................................. 30
12.2 Two-way Universal Intercom.............................................................. 30
13. FIRMWARE UPGRADE.......................................................................31
14. OPERATION QUICK REFERENCE....................................................31
CERTIFICATION AND SAFETY APPROVALS.........................................33
• FCC Compliance Statement................................................................... 33
• FCC RF Exposure Statement.................................................................. 33
• FCC Caution........................................................................................... 33
• CE Declaration of Conformity ................................................................ 33
• Industry Canada Statement ................................................................... 34
• Bluetooth License .................................................................................. 34
• WEEE (Waste Electrical and Electronic Equipment ).............................. 34
SAFETY INFORMATION..........................................................................35
• Product Storage and Management........................................................ 35
• Product Use............................................................................................ 35
• Battery.................................................................................................... 36
PRODUCT WARRANTY AND DISCLAIMER............................................37
• Limited Warranty..................................................................................... 37
• Warranty Exclusions............................................................................... 38
• Warranty Service..................................................................................... 40

4
 SMH5-FM

The SMH5-FM features:

1. INTRODUCTION • Bluetooth handsfree for Bluetooth mobile phones

English
• Bluetooth stereo headset for Bluetooth stereo devices such as MP3
players
Thank you for choosing the Sena SMH5-FM, Bluetooth Stereo • Bluetooth stereo headset for Bluetooth GPS navigations
Headset and Intercom for scooters and motorcycles. With the SMH5- • Bluetooth intercom up to 700 meters (760 yards)*
FM, you can call handsfree on your Bluetooth mobile phone, listen • Built-in FM radio tuner with station scan and save function
to stereo music or voice instructions of GPS navigation by Bluetooth • Multi-pair Bluetooth intercom to pair with 3 other headsets
wirelessly, and have intercom conversations in full duplex with a • Firmware upgradeable
passenger or other riders. • Universal Intercom™
The SMH5-FM is compliant with the Bluetooth Specification 3.0 • Multipoint Bluetooth for dual mobile phone
supporting the following profiles: Headset Profile, Hands-Free Profile • Speed Dialing
(HFP), Advanced Audio Distribution Profile (A2DP), and Audio Video • Sidetone
Remote Control Profile (AVRCP). Please check with the manufacturers • Advanced Noise Control™
of other devices to determine their compatibility with this headset. Key Specifications:
Please read this user’s guide carefully before using the headset. • Bluetooth 3.0
Also check www.sena.com for the latest version of the user’s guide • Supporting profiles: Headset Profile, Hands-Free Profile (HFP),
and additional information related to Sena Bluetooth products. Advanced Audio Distribution Profile (A2DP), Audio Video Remote
Control Profile (AVRCP)

* in open terrain
5
 SMH5-FM

2. PACKAGE CONTENTS
• Clamp Unit

• Headset Main Unit

• Helmet Speakers

• Microphone
LED
•Charging LED
- Open-face Helmet Kit

∙ Attachable Boom Microphone

∙ Hook and Loop Fastener for Boom Microphone

Jog Dial
Phone Button
∙ Attachable Boom Microphone Holder

DC Power Charging & Firmware Upgrade Port

∙ Hook and Loop Fastener for Boom Microphone Holder

∙ Microphone Sponges

6
 SMH5-FM

- Full-face Helmet Kit

3. INSTALLING THE SMH5-FM ON YOUR HELMET

English
∙ Wired Microphone

1. Loosen the two screws on the back plate of the clamp using the
∙ Hook and Loop Fastener for Wired Microphone enclosed Allen Wrench. Insert the back plate of the clamp unit
between the internal padding and external shell of the helmet, and
tighten the two screws.

• USB Power & Data Cable

Insert

• Glued Surface Mounting Plate

• Hook and Loop Fasteners for Speakers

• Speaker Pads

• Allen Wrench

7
 SMH5-FM

2. Attach the headset main unit to the clamp. Insert the main unit in
Note:
the clamp until you feel the click that signals a secure attachment.
Sena recommends the clamp unit over the glued surface mounting plate.
Even though the glued surface mounting plate is provided for convenience,
Sena does not assume any responsibility for use of it. Users may have to
use the glued plate at their own risk and responsibility.

4. Place the helmet speakers along with the hook and loop fasteners,
centered to your ear, in the ear pockets of the helmet. If the helmet
3. If you have any problem mounting the clamp unit on the helmet for has deep ear pockets, you can use the speaker pads to place the
any reason, you may use the glued surface mounting plate which speakers closer to your ears.
can be attached to the external surface of the helmet.
• Locate a proper surface on the helmet to attach the unit, clean
the helmet surface location with a moistened towel, and allow to
dry thoroughly.
• Peel off the cover of the adhesive tape of the plate and attach the
unit on the proper surface of your helmet.

5. Attach the boom microphone included in the “Basic Kit” between

the internal padding and the external shell. The boom microphone
should be mounted on the inside surface of the external shell so it
is facing properly towards your mouth. Please make sure that the
microphone is located close to your mouth when you wear the helmet.

8
 SMH5-FM

You can use the enclosed hook and loop fastener and holder for 6. When you use the boom microphone included in the “Basic Kit”,
the boom microphone to ensure secure placement. please make sure that the fin side of the microphone is facing

English
outward; away from your lips. You can easily recognize it by
touching the fin with your fingers.

fin

In the case of the wired microphone included in the “Full-face

Helmet Kit”, attach the enclosed hook and loop fastener for wired
microphone to the inside of the chin guard for full-face helmets. 7. To remove the headset main unit from the clamp, please make
Place the wired microphone on the hook and loop fastener and sure to pull out the speaker cable connector from the main unit
attach it to the connector of the speaker cable. first. Then, remove the main unit from the clamp.

9
 SMH5-FM

Note: 4. POWERING ON/OFF AND CHARGING

Insert the speaker cable connector into the main unit and push the
connector cover down to lock the connector in place.

To power on and off the headset, you don’t need to press and hold
any button for several seconds. Just short press the Jog Dial and
the Phone Button simultaneously, and you will get quick on-and-off
convenience.
4.1 Powering On
Press the Jog Dial and the Phone Button at the same time for about
1 second to power on. The blue LED turns on and you will hear
ascending beeps.
4.2 Powering Off
Just short press the Jog Dial and the Phone Button simultaneously,
you don’t need to press and hold for a few seconds. The red LED
turns on for a while until it turns off completely and you will hear
descending beeps.
4.3 Charging
• To charge the SMH5-FM, use the USB Power Cable included in the
package by plugging into computer’s USB port or USB wall charger.
USB wall charger is not included in the package, but you can use
any USB wall charger in the market.*
10
 SMH5-FM

• The USB Power Cable is also used for firmware upgrade of the
SMH5-FM. 5. CHECKING THE BATTERY LEVEL

English
• You can use any of the standard Micro-USB cables which is
mostly adopted by smartphones and general Bluetooth headsets
manufacturers. You can check the battery level in two different ways when the
• The Charging LED beside the charging port turns on red while headset is powering on.
charging, and turns to blue when the headset is fully charged. It
5.1 LED Indicator
takes about 2.5 hours to be fully charged.
• You can use the SMH5-FM while charging. It is especially helpful When the headset is powering on, the red LED flashes rapidly
when you use a cigarette charger for a long road trip. indicating the battery level.
• A cigarette charger for the SMH5-FM is separately available as an 4 flashes = High, 70~100%
optional accessory but you can use any micro-USB car charger in 3 flashes = Medium, 30~70%
the market. 2 flashes = Low, 0~30%
4.4 Low Battery Warning 5.2 Voice Prompt Indicator
When the battery is low, the blinking blue LED in stand-by mode When you power on the headset, keep pressing the Jog Dial and
turns to red and you will hear mid-tone triple beeps and a voice Phone Button simultaneously for about 3 seconds until you hear
prompt saying “Low battery”. three high tone beeps. Then you will hear a voice prompt indicating
the battery level. However, if you release the buttons as soon as the
headset turns on, you will not hear the voice prompt for the battery
level.
*please contact Sena regarding locally approved agencies Sena accepts.

11
 SMH5-FM

2. Search for Bluetooth devices on your mobile phone. Select the

6. PAIRING THE SMH5-FM WITH BLUE- Sena SMH5-FM in the list of the devices detected on the mobile
phone.
TOOTH DEVICES 3. Enter 0000 for the PIN. Some mobile phones may not ask for the
PIN.
Before using the SMH5-FM Bluetooth headset with any of Bluetooth 4. T he mobile phone confirms that pairing has completed and the
devices for the first time, you need to do the pairing operation. It can SMH5-FM is ready to use. You will hear a voice prompt saying
be paired with Bluetooth mobile phones, Bluetooth stereo devices “Your headset is paired”.
such as MP3, or motorcycle specific Bluetooth GPS, and with other 5. If the pairing process is not completed within three minutes, the
Sena Bluetooth headsets. This pairing operation is only required once SMH5-FM will return to stand-by mode.
for each Bluetooth device, and the headset will remain paired with 6.1.2 Multipoint Mobile Phones Pairing
the devices and automatically connects to the paired devices again You can simultaneously use two mobile phones which use the mobile
when they are within range. You will hear a high tone single beep phone profile.
and a voice prompt when the headset connects to the paired device 1. Y ou can pair the first mobile phone to the SMH5-FM by following
automatically: “Phone connected” to a mobile phone, “Media the simple procedures in “6.1.1 Mobile Phone Pairing”.
connected” to a Bluetooth stereo device. 2. To pair the second mobile phone, press the Jog Dial for 5 seconds
6.1 Mobile Phone Pairing again until the red LED is rapidly flashing and you hear multiple
6.1.1 Mobile Phone Pairing beeps.
1. Turn on the SMH5-FM and press the Phone Button for 5 seconds 3. Within 2 seconds, tap the Phone Button again, then the LED turns
until the LED flashes red and blue alternately and you hear multiple to blue flashing and the beeps turn to high tone double beeps. You
beeps. You will hear a voice prompt saying “Phone pairing”. will hear a voice prompt saying “Multipoint pairing”.
4. Search for Bluetooth devices on your mobile phone. Select the Sena
SMH5-FM in the list of the devices detected on the mobile phone.
12
 SMH5-FM

5. Enter 0000 for the PIN. Some mobile phones may not ask for the 6.3 Bluetooth GPS Navigation Pairing
PIN.

English
You can listen to voice instruction from Bluetooth GPS navigation.
6. The mobile phone confirms that pairing has completed and the Some GPS systems use mobile phone profile (HFP, Hands-Free
SMH5-FM is ready to use. You will hear a voice prompt saying Profile) and others use stereo music profile (A2DP, Advanced
“Your headset is paired”. Audio Distribution Profile). Most motorcycle specific GPS systems
6.2 Bluetooth Stereo Device Pairing use mobile phone profile for turn-by-turn voice instruction. You can
simultaneously use a mobile phone and a GPS which uses mobile
1. If the Bluetooth stereo device is integrated with the mobile phone
phone profile by one of the following procedures.
such as smartphones, you don’t need to pair the SMH5-FM with it
separately. When the SMH5-FM is paired with the mobile phone, it 6.3.1 Multipoint GPS Pairing
is also paired as a stereo music device. If you use GPS only for turn-by-turn voice instructions, not for Bluetooth
2. If you have a stand alone Bluetooth stereo device, follow the stereo music streaming, multipoint pairing is recommended for the
pairing procedure separately. The procedure is the same as the GPS connection. Multipoint Bluetooth pairing allows the SMH5-FM
procedure of “6.1 Mobile phone pairing”. to connect two HFP devices at the same time: mobile phone and
GPS navigation. Follow the steps below to pair the GPS using the
Note: multipoint pairing.
1. If Bluetooth connection between the headset and a mobile phone is
disconnected, tap the Phone Button to recover the Bluetooth connection
1. Turn on the headset and press the Jog Dial for 5 seconds until the
immediately. red LED is rapidly flashing and you hear multiple beeps.
2. If Bluetooth connection between the headset and a media player is 2. Within 2 seconds, tap the Phone Button again, then the LED turns
disconnected, press the Jog Dial for 1 second to recover the Bluetooth to blue flashing and the beeps turn to high tone double beeps.
connection and play. You will hear a voice prompt saying “Multipoint pairing”.
3. Search for Bluetooth devices on the GPS navigation screen. Select
the Sena SMH5-FM in the list of the devices detected on the GPS.
4. Enter 0000 for the PIN.
13
 SMH5-FM

5. T he GPS confirms that pairing has completed and the SMH5-FM 6.3.2 GPS Pairing as Mobile Phone
is ready to use. You will hear a voice prompt from the SMH5-FM If GPS is not only used for turn-by-turn voice instructions but also is
saying “Your headset is paired”. your preferred Bluetooth stereo music source, you can pair the GPS to
6. If the pairing process is not completed within three minutes, the the SMH5-FM by following the simple procedures in “6.1 Mobile Phone
SMH5-FM will return to stand-by mode. Pairing”. When you do this, the SMH5-FM thinks the GPS is a mobile
phone. But the SMH5-FM can directly pair an additional mobile phone.
The pairing diagram for multipoint GPS pairing is shown in the figure
below.

GPS

HFP
Smart Phone + Mobile Phone
(A2DP) Pairing

HFP
+ Mobile Phone
A2DP Pairing

HFP

SMH5-FM Multipoint
HFP Pairing Mobile Phone

Multipoint GPS Pairing as Mobile Phone

SMH5-FM Pairing GPS

Multipoint GPS Pairing Note:

You have to use a motorcycle specific GPS which transmits turn-by-
turn voice instruction to the headset by Bluetooth. Most automotive GPS
systems don’t have this feature.
14
 SMH5-FM

7.1 A2DP Stereo Music Only

7. PAIRING WITH SELECTIVE PROFILE:

English
1. Turn on the headset and press the Phone Button for 5 seconds
A2DP STEREO OR HANDSFREE until the LED flashes red and blue alternately and you hear
multiple beeps.
2. Within 2 seconds, tap the Jog Dial again, then the LED turns to
If you have a MP3 stereo music phone such as a smartphone, red flashing and the beeps turn to double mid-tone beeps. You will
sometimes you may need to selectively use the SMH5-FM for hear a voice prompt saying “Media selective pairing”.
A2DP stereo music only or for mobile phone handsfree only. This 3. Search for Bluetooth devices on your smartphone. Select the Sena
instruction is for advanced users who want to pair the SMH5-FM to SMH5-FM in the list of devices detected on your phone.
their smartphones only with one selective profile: A2DP for stereo 4. Enter 0000 for the PIN. Some smartphones may not ask for PIN.
music or HFP for phone call.
7.2 HFP for Phone Call Only
If you have previously paired a mobile phone to the SMH5-FM, 1. Turn on the headset and press the Phone Button for 5 seconds
you must clear the previous paring list on both devices; the mobile until the LED flashes red and blue alternately and you hear
phone and SMH5-FM. To clear the pairing list on SMH5-FM, please multiple beeps.
do a factory reset described on the page 29.To clear the pairing 2. Within 2 seconds, tap the Phone Button again, then the LED turns
list on the mobile phone, please refer to the mobile phone manual. to blue flashing and the beeps turn to multiple mid-tone beeps.
For most smartphones, delete the Sena SMH5-FM from the list of You will hear a voice prompt saying “Phone selective pairing”.
Bluetooth devices in setting menu. 3. Search for Bluetooth devices on your smartphone. Select the Sena
SMH5-FM in the list of devices detected on your phone.
4. Enter 0000 for the PIN. Some smartphones may not ask for PIN.

15
 SMH5-FM

8. PAIRING WITH OTHER SMH5-FM HEADSETS

FOR INTERCOM CONVERSATION B D

The SMH5-FM can be paired with up to three other headsets for

C
Bluetooth Intercom conversation.
1. Turn on the two SMH5-FM headsets (A and B) that you would like
to pair with each other.
2. Press and hold the Jog Dial of the headset A and B for 5 seconds Pairing A & B
until red LEDs of the both units start to flash rapidly. You will hear a
4. You can make other pairings between the headset A and C, and
voice prompt saying “Intercom pairing”.
between the headset A and D by following the same procedure as
3. Simply tap the Jog Dial of any one of the two headsets A or B (It
above.
doesn’t matter that you choose A or B) and wait until the LEDs of
A A
both headsets turn to blue and intercom connection is automatically
established. The two SMH5-FM headsets A and B are paired with
each other for intercom conversation. If the pairing process is not
B D B D
completed within one minute, the SMH5-FM will return to stand-by
mode.
C C

Pairing A & C Pairing A & D

16
 SMH5-FM

5. The intercom pairing queue is ‘Last-Come, First-Served’. If a

headset has multiple paired headsets for intercom conversations, 9. PAIRING WITH OTHER SENA HEADSET

English
the last paired headset is set as first intercom friend. The
previous Intercom friend becomes second intercom friend, and MODELS FOR INTERCOM CONVERSATION
third intercom friend.
The SMH5-FM can be paired with all other Sena headset models
Note: such as the SMH10 and the SPH10 for intercom conversation. Please
For example, after the pairing procedures listed above, headset D is the
follow the same procedure as above to pair with these headset
first intercom friend of headset A. Headset C is the second intercom
friend of headset A, and headset B is the third intercom friend of headset
models.
A.

17
 SMH5-FM

The voice prompt for each menu item is as below:

10. SMH5-FM CONFIGURATION SETTING (1) Speed dial (5) Sidetone
(2) RDS AF setting (6) Noise control
You can set the configuration of the SMH5-FM by the voice menu (3) VOX phone (7) Delete all pairings
instruction as below.
(4) Voice prompt (8) Exit configuration
1. To enter into voice configuration menu, press and hold the Jog
Dial for 12 seconds until the LED shows solid blue and you hear Speed dial

high tone double beeps. You will also hear a voice prompt saying
Exit configuration RDS AF setting
“Configuration menu”.
2. Rotate the Jog Dial clockwise or counter-clockwise to navigate Delete all pairings VOX phone
between the menus. You will hear voice prompts for each menu
Noise control Voice prompt
items as below.
3. You can enable the feature or execute the command by tapping Sidetone
the Phone Button, or disable the feature by tapping the Jog Dial.
4. If any button is not pressed within 10 seconds, the SMH5-FM will
exit the configuration and goes back to stand-by mode. 10.1 Assigning Speed Dial
5. If you want to exit the configuration immediately, rotate the Jog Dial Voice Prompt “Speed dial”
until you hear a voice prompt saying “Exit configuration”, and tap
Factory Default N/A
the Phone Button.
Execute Tap the Phone Button

1. To assign a phone number as a speed dial, rotate the Jog Dial until
you hear a voice prompt saying “Speed dial”.
18
 SMH5-FM

2. Tap the Phone Button, and you will hear a voice prompt saying 10.2 Enabling/Disabling RDS AF
“Speed dial one” and “Phone connected”.

English
RDS AF allows a receiver to re-tune to a different frequency providing
3. Rotate the Jog Dial to select one of three speed dial numbers and the same station has an additional frequency. In RDS AF, the receiver
you hear a voice prompt saying “Speed dial (#)”. will “re-tune” to the second frequency location when the first signal
4. Call a phone number you want to assign and you will hear a voice becomes too weak. With RDS AF enabled on the receiver, a radio
prompt saying “Save speed dial (#)”. The phone number is station with more than one frequency can be used. Tap the Phone
automatically assigned to the selected speed dial number. Then Button to enable the RDS AF.
the phone call will hang up before being connected.
5. To exit the menu, rotate the Jog Dial clockwise or counter Voice Prompt “RDS AF setting”

clockwise until you hear a voice prompt saying “Cancel”, and Factory Default Disable
tap the Phone Button to confirm. You will then hear a voice prompt Enable Tap the Phone Button
saying “Cancel”. If any button is not pressed within 1 minute, the Disable Tap the Jog Dial
SMH5-FM will exit the configuration menu and go back to stand-
by mode.
Note:
RDS feature may be available when radio channel station provides
Note:
equivalent service.
1. A fter assigning a phone number to one of three speed dials, you can
continually assign another phone number to the rest of two speed
dials.
2. You can assign phone numbers to speed dials in your PC. Please visit
the Sena Bluetooth web site at www.sena.com for more information.

19
 SMH5-FM

10.3 Enabling/Disabling Voice Activated Phone Answering - Voice prompts for battery level indicator
- Voice prompts for factory reset
Voice Prompt “VOX phone”
10.5 Enabling/Disabling Sidetone
Factory Default Enable
Enable Tap the Phone Button Voice Prompt “Sidetone”
Disable Tap the Jog Dial Factory Default Disable
Enable Tap the Phone Button
If this feature is enabled, you can answer incoming calls by simply
saying a word loudly enough. For example, when you hear a series Disable Tap the Jog Dial
of beeps for an incoming call, you can answer the phone by saying Sidetone is the sound of your own voice as picked up by your
“Hello” or any other word loudly. This is enabled from the factory but headset’s microphone and reproduced in your own ear, by your own
you can disable this. If this mode is disabled, you have to tap the Jog speaker. It helps you to naturally speak at the correct level according
Dial or the Phone Button to answer an incoming call. to varying helmet noise conditions. If this feature is enabled, you can
10.4 Enabling/Disabling Voice Prompts hear what you are speaking during an intercom conversation or a
phone call.
Voice Prompt “Voice prompt”
10.6 Enabling/Disabling Advanced Noise Control™
Factory Default Enable
Enable Tap the Phone Button Voice Prompt “Noise control”
Disable Tap the Jog Dial Factory Default Disable
Enable Tap the Phone Button
You can disable voice prompts by configuration setting, but the
following voice prompts are always on. Disable Tap the Jog Dial
- Voice prompts for configuration setting menu When Advanced Noise Control is enabled, the background noise is
20
 SMH5-FM

reduced during an intercom conversation. When it is disabled, the 10.8 Exit Voice Configuration Menu
background noise is mixed with your voice during intercom.

English
Voice Prompt “Exit configuration”
Note: Factory Default N/A
If you use your SMH5-FM with the Bluetooth Audio Pack for GoPro or Prism,
Execute Tap the Phone Button
you can enable or disable this feature only during Normal Audio Recording
Mode. This feature is automatically disabled while in Ultra HD (UHD) Audio To exit voice configuration menu and get back to stand-by mode,
Mode. rotate the Jog Dial until you hear a voice prompt saying “Exit
configuration”, and tap the Phone Button to confirm. Tapping the
10.7 Delete all Bluetooth Pairing Information Jog Dial is not available for this setting.
Voice Prompt “Delete all pairings” Rotate Jog Dial Tap Phone Button Tap Jog Dial
Factory Default N/A Speed Dial Execute N/A
Execute Tap the Phone Button RDS AF Enable Disable
VOX Phone Enable Disable
To delete all Bluetooth pairing information of the SMH5-FM, rotate the
Jog Dial until you hear a voice prompt saying “Delete all pairings”, Voice Prompt Enable Disable
and tap the Phone Button to confirm. Tapping the Jog Dial is not Sidetone Enable Disable
available for this setting. Advanced Noise Control Enable Disable
Delete All Pairings Execute N/A
Exit Configuration Execute N/A

Voice Configuration Menu & Button Operations

21
 SMH5-FM

5. To transfer a call between the mobile phone and the headset during
11. USING THE SMH5-FM the phone conversation, press the Phone Button for 2 seconds until
you hear a beep.
6. There are several ways to make a phone call:
11.1 Volume Adjustment • Enter numbers on your mobile phone keypad and make a call.
You can easily adjust the volume by rotating the Jog Dial. You will Then the call is automatically transferred to the headset.
hear a beep when the volume reaches maximum or minimum level. • For some older mobile phones which do not automatically transfer
The volume is set and maintained independently at different levels for calls to the headset, press the Phone Button after entering phone
each audio source even when you turn off and on the headset. For numbers on the mobile phone keypad.
example, once you set the volume for mobile phone handsfree, it will • Tap the Phone Button in stand-by mode to activate the voice
not change even if you adjust the volume when you hear Bluetooth dialing of your mobile phone. For this, the voice dialing feature
MP3 music. So you can always maintain the preferred optimum must be available on the mobile phone. Refer to your mobile
volume level for each audio source. phone manual for further instruction.
11.2 Mobile Phone Call Making and Answering
Note:
1. When you have an incoming call, simply tap the Jog Dial or the 1. If you are using multipoint mobile phone connection and you have an
Phone Button to answer the call. incoming call from the second phone during the call of the first phone,
2. You can also answer the incoming call by loudly speaking any then you may still receive the call from second phone. In this case, the
word of your choice if Voice Activated Phone Answering is enabled call from the first phone is on waiting mode. If you end a call, then it will
automatically guide you to the first phone call.
(Refer to the next section for details).
2. If you are using multipoint connection of mobile phone and GPS, you
3. To end a call, tap the Jog Dial or the Phone Button, or wait for the
may not listen to the GPS voice instruction during the phone call.
called person to end the call.
4. To reject a call, press the Jog Dial for 2 seconds until you hear a
beep while the phone is ringing.
22
 SMH5-FM

11.3 Speed Dialing 6. If you want to exit the speed dial immediately, rotate the Jog
Dial until you hear a voice prompt saying “Cancel”, and tap the

English
You can quickly make a phone call by using the voice speed dial
menu. Phone Button or the Jog Dial. If any button is not pressed within
1. To enter into the voice speed dial menu, double tap the Phone 15 seconds, the SMH5-FM will exit the voice speed dial menu and
Button and you will hear a mid-tone single beep and a voice goes back to stand-by mode.
prompt saying “Speed dial”.
2. Rotate the Jog Dial clockwise or counter-clockwise to navigate Note:
Make sure that you connect the mobile phone and the headset in order to
between the menus. You will hear voice prompts for each menu
use the speed dial function.
item.
3. Tap the Phone Button or the Jog Dial to select a voice menu
among the followings: Answer Tap Phone Button or Tap Jog Dial or Say “Hello”

(1) Last number redial (4) Speed dial 3 End Tap Phone Button or Tap Jog Dial

(2) Speed dial 1 (5) Cancel Reject Press Jog Dial for 2”

(3) Speed dial 2 Transfer Press Phone Button for 2”

Call Use phone keypad
4. After selecting the last number redial menu, you will hear a voice
prompt saying “Last number redial”. Then, to redial the last Speed Dial Double tap Phone Button
phone call number, tap the Phone Button or the Jog Dial. Voice Command Tap Phone Button
5. To call one of the speed dials, rotate the Jog Dial clockwise or Mobile Phone Call Button Operations
counter-clockwise to navigate between the menus until you hear a
voice prompt saying “Speed dial (#)”. Then, tap the Phone Button
or the Jog Dial.

23
 SMH5-FM

11.4 Intercom Conversation 2. To terminate an intercom conversation, single tap the Jog Dial. Any
1. You can start an intercom conversation with any of intercom friends intercom connection with any intercom friend will be terminated by a
by tapping the Jog Dial: single tapping to intercom with the first single tapping. A double or triple tapping will do nothing in this case.
intercom friend, double tapping with the second intercom friend,
and triple tapping with the third intercom friend.

Terminate

1st Intercom Friend 2nd Intercom Friend 11.5 Intercom and Mobile Phone Call
1. When you have an incoming mobile phone call during an intercom
conversation, you will hear a ring tone. You can choose whether to 1)
answer the mobile phone call and stop the intercom conversation,
or 2) reject the phone call and stay on the intercom conversation.
a. To answer the phone call and stop the intercom conversation,
tap the Jog Dial or the Phone Button. When you hang up the
phone call, the intercom will automatically be recovered.
3rd Intercom Friend b. To reject the phone call and stay on the intercom conversation,
press the Jog Dial for 2 seconds until you hear a beep.

24
 SMH5-FM

 nlike other motorcycle Bluetooth headsets, this prevents a

U to reconnect the intercom every 8 seconds. You will hear high tone
user from being dropped out of an intercom conversation by an double beeps until the intercom is reestablished. If you don’t want to

English
incoming mobile call. make a reconnection, tap the Jog Dial to stop the attempt.
2. When you have an incoming intercom call during a mobile phone
11.8 FM Radio
call, you will hear 4 high tone beeps, alerting you that there is an
incoming intercom call. You will also hear a voice prompt saying You can answer the incoming call and intercom while still listening
“Intercom requested”. In this case, the intercom call does not to the FM radio.
override the mobile phone call because intercom has lower 11.8.1 FM Radio On / Off
priority than mobile call. You have to hang up the mobile phone To turn on the FM radio, press and hold the Phone Button for 2
call to make or receive an intercom call. seconds until you hear a mid-tone double beep sound. You will then
11.6 Intercom Failure hear a voice prompt saying “FM on”. In order to turn off the FM
radio, press and hold the Phone Button for 2 seconds until you hear
When you try to start an intercom conversation with an intercom
a voice prompt saying “FM off”. When you power off, the SMH5-FM
friend who is already having an intercom conversation with another
will remember the last station frequency. When you power on, the
intercom friend or a mobile phone call with another person, you will
last station frequency will be playing.
hear a low tone double beep signifying a busy signal. You will also
hear a voice prompt saying “Intercom failed, try again later”. In 11.8.2 Preset Stations
this case, you have to try again later. On the other hand, the intercom You can listen to preset stations while listening to the FM radio.
friend will hear 4 high tone beeps alerting them that there is an Tap the phone button once to go upward to your next saved preset
incoming intercom call. station.
11.7 Intercom Reconnection 11.8.3 Seek and Save
If your intercom friend goes out of range while having an intercom “Seek” is the function that searches from station to station frequencies.
conversation, you may hear static noise and eventually the intercom To use the “Seek” function, please follow the procedure below:
will be disconnected. In this case, the SMH5-FM automatically tries
25
 SMH5-FM

1. Rotate while pressing the Jog Dial clockwise to search up the 11.8.4 Scan and Save
station dial or counter clockwise to search down the station dial. “Scan” is the function that searches from the current station frequency
2. If the tuner finds a station while searching frequencies, it stops the upward for stations in a whole range of FM frequencies. To use the
seek function. scan function, please follow the procedures below:
3. To save the current station, press and hold the Jog Dial for 2 1. Double tap the Phone Button. Then the current station frequency
seconds until you hear a voice prompt saying “Preset (#)?”. moves upward to find other station frequencies.
4. Rotate the Jog Dial clockwise or counter clockwise, in order to 2. If the tuner finds a station, it stays at the station frequency for 8
select which preset number you want for that specific station, up seconds, then scanning to the next station frequency.
to 10 preset stations. You may cancel the preset operation by 3. Scan function stops when you double tap the Phone Button again.
waiting approximately 10 seconds. You will then hear “Save preset 4. To save a station while scanning frequencies, tap the Phone Button
cancelled”. You can also rotate the Jog Dial clockwise or counter when at that station. You will hear a voice prompt from the SMH5-
clockwise until you hear “Cancel”. Tap the Jog Dial to confirm FM saying “Save preset (#)”. The station will be saved as the next
cancellation. You will then hear “Save preset cancelled”. preset number.
5. To save the current station, tap the Jog Dial again. You will then 5. All stations preset during “Scan”, will overwrite previously set
hear a voice prompt saying “Save preset (#)”. stations.
6. To delete the saved station in the preset number, tap the Phone Button. 6. To stop scan function, double tap the Phone Button.
You will then hear a voice prompt saying “Delete preset (#)”.
11.8.5 Temporary Preset
With the temporary preset function, you may temporarily preset
Note:
stations automatically without changing the existing preset stations.
You can save FM stations to presets before using FM radio. Connect SMH5-
FM to your PC and open the Sena Device Manager. It allows you to save FM Tap the Phone Button three times which will automatically scan for
station frequencies up to 10 presets on the SMH5-FM setting menu. 10 temporary preset stations. The temporary preset stations will be
cleared when the system is powered off.
 SMH5-FM

11.9 Stereo Music - To play or pause music, press and hold the Jog Dial for 1 second
until you hear a double beep.

English
You can listen to stereo music by Bluetooth wireless stereo. The
Bluetooth audio device must be paired with the SMH5-FM by
following the Bluetooth Stereo Device Pairing instructions described
in the 6.2 chapter. The SMH5-FM supports the Audio/Video Remote
Control Profile (AVRCP), so if your Bluetooth audio device also
supports the AVRCP, you can use the SMH5-FM to remotely control
music playback. So, you not only can adjust the volume but also use
the functions such as play, pause, next track and previous track.
- To adjust the volume, rotate the Jog Dial. - To track forward or track back, rotate while pressing the Jog Dial
clockwise or counter clockwise.

27
 SMH5-FM

11.10 Function Priority 11.11 Music Sharing

The SMH5-FM operates in the following order of priority: You can start sharing music with an intercom friend using Bluetooth
stereo music during a two-way intercom conversation. When you
(Highest) Mobile Phone,
terminate music sharing, you can go back to the intercom conversation.
Intercom,
To start or terminate sharing music, press and hold the Jog Dial for 1
Music sharing by Bluetooth stereo music,
second during an intercom conversation until you hear a double beep
FM Radio,
and you and your intercom friend will listen to or terminate sharing
(Lowest) Bluetooth Stereo Music
music. To track forward or track back, rotate while pressing down the
A lower priority function is always interrupted by a higher priority Jog Dial clockwise or counter clockwise.
function. For example, stereo music is interrupted by intercom call,
and intercom conversation is interrupted by incoming mobile phone Note:
call. 1. B oth you and your intercom friend can remotely control music playback
during music sharing such as track forward and track back.
2. When you have an incoming call, make a phone call, or hear the turn-
by-turn voice instruction of GPS during music sharing, the function will
be paused.
3. In order to share music, make sure that you update both headsets with the
firmware that has the music sharing feature, and enable the EDR setting
in the Sena Device Manager.

28
 SMH5-FM

11.12 Reset to Factory Default Settings 11.13 Fault Reset

English
1. To restore the SMH5-FM to factory default settings, press and hold When the SMH5-FM is not working properly or is in faulty status for
the Phone Button for 12 seconds until the LED shows solid red any reason, you may reset by pushing the pin-hole reset button at
and you hear high tone double beeps. You will also hear a voice the back of the headset main unit. Insert a paper clip into the reset
prompt saying “Factory reset”. pin-hole and press the reset button for a second with light pressure.
2. Within 5 seconds, press the Jog Dial to confirm reset. The headset The SMH5-FM will be switched off after which time, you have to turn
will be restored to factory setting and switched off automatically. the system back on and try again. However, this will not restore the
You will hear a voice prompt saying “Headset reset, good-bye”. headset to factory default settings.
3. If you don’t press the Jog Dial within 5 seconds, the reset attempt
is canceled and the headset returns to stand-by mode. You will
hear a voice prompt saying, “Canceled”.

29
 SMH5-FM

3. Perform the operation required for handsfree pairing on the non-

12. UNIVERSAL INTERCOM Sena Bluetooth headset (refer to the users’ manual of the headsets
you want to use). The SMH5-FM will automatically perform pairing
with non-Sena Bluetooth headsets in pairing mode.
You can have an intercom conversation with non-Sena Bluetooth
headsets using the Universal Intercom function. Non-Sena Bluetooth 12.2 Two-way Universal Intercom
headsets can be connected to the Sena Bluetooth headset if they You can initiate the Universal Intercom connection with non-Sena
support the Bluetooth Hands-Free Profile (HFP). The working distance Bluetooth headsets using the same intercom connection method as
may differ depending on the performance of Bluetooth headset that it you would between other Sena headsets. You may single tap the Jog
is connected to. In general, it is shorter than normal intercom distance Dial to begin an intercom conversation with the first intercom friend,
since it uses the Bluetooth Hands-Free Profile. double tap with the second intercom friend, and triple tap with the
12.1 Universal Intercom Pairing third intercom friend.

The SMH5-FM can be paired with non-Sena Bluetooth headsets for Non-Sena Bluetooth headsets may initiate the Universal Intercom
Bluetooth intercom conversation. You can pair the SMH5-FM with only connection, activating the voice dialing or using the redialing
one non-Sena Bluetooth headset; if you pair with a different non-Sena operation. You may also disconnect the existing connection by ending
Bluetooth headset, the previous pairing list will be removed. a call operation function (refer to the users’ manual of the headsets
1. Turn on the SMH5-FM and a non-Sena Bluetooth headset which for voice dialing, redialing, and ending a call).
you want to pair with.
2. Press and hold the Jog Dial on the SMH5-FM for 8 seconds until
the blue LED flashes rapidly. You will hear a voice prompt saying
“Universal intercom pairing”.

30
 SMH5-FM

13. FIRMWARE UPGRADE 14. OPERATION QUICK REFERENCE

English
The SMH5-FM supports firmware upgrade function. Please visit Sena Type Operation Button Duration LED Beep
Bluetooth web site at www.sena.com to check the latest software Power-on
Phone Button
1 sec Solid blue Ascending beeps
+ Jog Dial
downloads.
Basic Phone Button
Power-off Tapping Solid red Descending beeps
Function + Jog Dial

Volume
Jog Dial Rotating — —
adjustment

Answer & end Phone Button /

Tapping — —
mobile phone call Jog Dial

Reject incoming
mobile phone call
Jog Dial 2 sec — —
while the phone is
Mobile ringing
Phone
Call transfer while
Phone Button 2 sec — High tone beep
on the phone

Voice dialing Phone Button Tapping — —

Double
Speed dial Phone Button — —
tapping

Start & end

Intercom intercom Jog Dial Tapping — —
conversation

31
 SMH5-FM

Type Operation Button Duration LED Beep Type Operation Button Duration LED Beep
Play & pause Mid-tone double High tone double
Jog Dial 1 sec — Jog Dial 3 sec —
music beeps beeps
Music Save or delete
Rotating Rotating the Jog Dial to select preset number from 1 to 10 or
Track-forward & preset
Jog Dial while — — cancel
track-back (FM mode)
pressing
Tapping the Jog Dial to confirm the saving or the Phone Button to
Mid-tone single delete the saved station of the selected preset number
Blue & red
beep &
Phone pairing Phone Button 5 sec alternatively Rotating
High tone triple Seek stations High tone triple
flashing Jog Dial while —
beeps (FM mode) beeps
pressing
Jog Dial 5 sec Red flashing Multiple beeps
Scan up FM band Double
Multipoint pairing Phone Button — —
High tone double (FM mode) tapping
Bluetooth Phone Button Tapping Blue flashing
beeps
Pairing FM Radio Stop scanning Double High tone double
Phone Button —
Mid-tone single (FM mode) tapping beeps
Jog Dial 5 sec Red flashing beep & double-tone
Intercom pairing beeps Save preset while
High tone double
scanning Phone Button Tapping —
beeps
Jog Dial of any one of the two headsets (FM mode)
Universal Temporary preset Triple
Jog Dial 8 sec Blue flashing — Phone Button — —
intercom pairing (FM mode) tapping
Mid-tone double High tone double
FM radio on Phone Button 2 sec — Jog Dial 12 sec Solid blue
beeps beeps
FM radio off Mid-tone double RDS AF Setting Rotate the Jog Dial until you hear a voice prompt saying
FM Radio Phone Button 2 sec —
(FM mode) beeps “RDS AF Setting”
Select preset Mid-tone single Phone Button to enable, Jog Dial to disable
Phone Button Tapping —
(FM mode) beep
High tone double
Phone Button 12 sec Solid red
Factory reset beeps
Reset
Jog Dial within 5 sec to confirm reset
Fault reset Reset Button Pressing — —

32
 SMH5-FM

CERTIFICATION AND SAFETY APPROVALS FCC RF Exposure Statement

English
This equipment complies with FCC radiation exposure limits set forth for
FCC Compliance Statement
an uncontrolled environment. End users must follow the specific operating
This device complies with part 15 of the FCC rules. Operation is subject to instructions for satisfying RF exposure compliance. The antenna used for
the following two conditions: this transmitter must not transmit simultaneously with any other antenna
(1) This device may not cause harmful interference, and or transmitter, except in accordance with FCC multi-transmitter product
(2) 
This device must accept any interference received, including procedures.
interference that may cause undesired operation.
FCC Caution
This equipment has been tested and found to comply with the limits for a
Any changes or modifications to the equipment not expressly approved
Class B digital device pursuant to part 15 of the FCC rules. These limits are
by the party responsible for compliance could void user’s authority to
designed to provide reasonable protection against harmful interference in
operate the equipment.
a residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with CE Declaration of Conformity
the instructions, may cause harmful interference to radio communications.
This product is CE marked according to the provisions of the R&TTE
However, there is no guarantee that interference will not occur in a particular
Directive (1999/5/EC). Hereby, Sena declares that this product is in
installation. If this equipment does cause harmful interference to radio or
compliance with the essential requirements and other relevant provisions
television reception, which can be determined by turning the equipment on
of Directive 1999/5/EC. For further information, please consult www.
and off, the user is encouraged to try to correct the interference by one or
sena.com. Please note that this product uses radio frequency bands not
more of the following measures:
harmonized within EU. Within the EU this product is intended to be used
• Reorient or relocate the receiving antennae in Austria, Belgium, Denmark, Finland, France, Germany, Greece, Ireland,
• Increase the separation between the equipment and the receiver Italy, Luxembourg, The Netherlands, Portugal, Spain, Sweden, United
• Connect the equipment into an outlet on a circuit different from that to Kingdom and within EFTA in Iceland, Norway and Switzerland.
which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.
33
 SMH5-FM

Industry Canada Statement WEEE (Waste Electrical and Electronic Equipment )

This device complies with Industry Canada license-exempt RSS The crossed-out wheel bin symbol on the product,
standard(s). Operation is subject to the following two conditions: literature, or packaging reminds you that all electrical
(1) This device may not cause interference. and electronic products, batteries, and accumulators
(2) This device must accept any interference, including interference that must be taken to separate collection at the end of their
may cause undesired operation of the device. working life. This requirement applies to the European
Union and other locations where separate collection
Bluetooth License systems are available. To prevent possible harm to the environment or
The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc. human health from uncontrolled waste disposal, please do not dispose
and any use of such marks by Sena is under license. Other trademarks and of these products as unsorted municipal waste, but hand it in at an
trade names are those of their respective owners. official collection point for recycling.
The product is compliant with and adopts the Bluetooth® Specification 3.0
and has successfully passed all interoperability tests that are specified in
the Bluetooth® specification. However, interoperability between the device
and other Bluetooth®-enabled products is not guaranteed.

34
 SMH5-FM

SAFETY INFORMATION • Do not store the product in humid environments, especially for long
time storage.

English
Please ensure that the product is properly used by observing the
warnings and cautions below to prevent any risk and/or damage to Product Use
property.
• In some regions, it is prohibited by law to ride motorcycles while
Product Storage and Management wearing headsets or earbuds. Therefore be certain to comply with
all relevant laws in the region before using the product.
• Keep the product free of dust. It may damage mechanical and
electronic parts of the product. • The headset is for motorcycle helmets only. To install the headset,
you must follow the installation instructions shown in the User’s
• Do not store the product in high temperatures as this may reduce
Guide.
the life span of electronic devices, damage the battery, and/or melt
plastic parts of the product. • Use of the product at a high volume for a long period of time may
damage your eardrums or hearing ability. Keep the volume at a
• Do not store the product in cold temperatures. Abrupt changes in
modest level to prevent damage.
temperatures may cause condensation and damage electronic
circuits. • Do not cause impact to the product or touch it with sharp tools as
this may damage the product.
• Do not clean the product with cleaning solvents, toxic chemicals, or
strong detergents as this may damage the product. • Do not use the product in high-temperatures or apply heat to the
product as this may cause damage, explosion, or fire.
• Do not paint the product. Paint may obstruct moving parts or
interfere with the normal operation of the product. • Keep product away from pets or small children. It may damage the
product.
• Do not drop or otherwise shock the product. It may damage the
product or its internal electronic circuits. • In any place where wireless communication is prohibited, such as
hospitals or airplanes, turn off the power and refrain from using the
• Do not disassemble, repair or modify the product as this may
product. In a place where wireless communication is prohibited,
damage the product and invalidate the product warranty.
electromagnetic waves may cause hazards or accidents.
35
 SMH5-FM

• Do not use the product near hazardous explosives. When it is near • In recharging the battery, make sure to use an approved charger
any explosion hazards, turn off the power and heed any regulations, provided by the manufacturer. Use of a non-approved charger may
instructions, and signs in the area. cause fire, explosion, leakage, and other hazards may also reduce
• When using the product, be certain to conform to laws regarding the the life time or performance of the battery.
use of communications devices while riding. • Any 3rd party USB charger can be used with Sena products if the
• Do not put the product where it may hamper the rider's vision or charger is approved by either the FCC, CE, IC or other locally
manipulate it while riding. This may cause traffic accidents. approved agencies that Sena accepts.
• Before riding, fasten the product to the helmet, and double-check • Do not use cigarette chargers other than the included cigarette
that it is fastened. Separation of the product while riding may cause charger to charge the headset.
damage to the product or accidents. • Store the battery at temperatures of 15°C~25°C (59°F~77°F). Higher
• If the product is damaged, stop using it immediately. It may cause or lower temperatures may reduce the capacity and life of the
damage, explosion, or fire. battery, or may cause temporary non-operation. Do not use the
product in sub-zero temperature, because it may cause serious
Battery reduction of the battery performance.
This product has an irreplaceable rechargeable battery inside. • If you apply heat to the battery or throw it into fire, it may explode.
Therefore, when using the product, make sure to adhere to the
• Do not use the product with a damaged battery. It may explode and/
following:
or cause accidents.
• Never separate the battery from the product as this may damage the
• Never use a damaged charger. It may explode and/or cause
product.
accidents.
• The battery performance may be reduced over time with usage.
• Battery life may vary depending on conditions, environmental
factors, functions of the product in use, and devices used with it.

36
 SMH5-FM

PRODUCT WARRANTY AND DISCLAIMER • In the event any unauthorized person has tried to disassemble, repair,
or modify the product.

English
Limited Warranty
Notice and Waiver
Limited Warranty By buying and using this product, you relinquish considerable legal rights
Sena Technologies, Inc. (“Sena”) guarantees the product quality based including any claim for compensation for damages. Therefore, be certain
on the technical specification stated in the product manual, and data to read and understand the following terms and conditions before using
regarding product warranty. Here, product warranty extends to the the product. Use of this product will constitute consent to this agreement,
product only. Sena will not be liable for any loss, damage of human life, or and forfeiture of rights to all claims. If you do not consent to all the terms
loss of property which may result from using the product beyond defective and conditions of this agreement, return the product for a refund.
parts or flaws that occur due to problems in manufacture. 1. You agree that you, your descendants, legal proxies, successors, or
Warranty Period transferees will not raise permanent volitional request for any suit, claim,
Sena guarantees free-of-charge replacements of defective parts of the implementation, redemption or similar action from Sena with regard to
product or flaws that may have occurred due to problems in manufacture any occasion such as difficulty, pain, suffering, inconvenience, loss,
for a period of 2 years from the date of initial purchase. injury, or death which may occur to you or a third party during the use
of this product.
Termination 2. You must completely understand and accept all risks (including those
Quality warranty of the product becomes effective on the date of initial occurring due to any careless behavior of yours or others) which may
purchase. In addition, the quality warranty of the product expires when the occur during the use of this product.
warranty period expires. However, in the following cases, the warranty will 3. You are responsible for ensuring that your medical condition permits
be terminated prematurely. usage of the product and that you are in sufficient physical condition
• In the event the product has been sold or transferred to a third party. for using any device which can be used with it. In addition, you must
• In the event the manufacturer's name, serial number, product label, or ensure that the product does not limit your abilities and that you are
other markings have been modified or removed. able to use it safely.

37
 SMH5-FM

4. You must be an adult who can take responsibilities for using the product. 6. You must read and completely understand all terms and conditions
5. You must read and understand the following warnings and alerts: of legal rights and warnings that are involved in using the product. In
• Sena; together with employees, managers, partners, subsidiaries, addition, usage of the product constitutes acceptance of all terms and
representatives, agents, supporting firms and suppliers, sole sellers conditions regarding waiver of rights.
of Sena (collectively referred to as "the company") recommend that,
before using the product and similar devices of any brands including Warranty Exclusions
its derivative models, you collect any relevant information in advance Reasons for Limited Liabilities
and be entirely prepared in terms of weather, traffic situation, and road If you do not return the product after purchasing it, you relinquish all rights
conditions. to liabilities, loss, claims, and claims for reimbursement of expenses
• When you use the product while you operating any vehicle or (including attorney's fees). Therefore, Sena will not be liable for physical
equipment such as motorcycles, scooters, mopeds, ATVs, or quad- injury, death, or any loss or damage of transportation means, possessions,
bikes (hereinafter called as "transportation means"), you must take or assets which belong to you or third parties that may have occurred while
complete caution regardless of the location of such operation. you use the product. Further, Sena will not be liable for any substantial
• Use of the product on the road may cause such risks as fracture, damage not related to the, condition, environment, or malfunction of the
serious disability, or death. product. All risks related with the operation of the product depend entirely
• Risk factors, which may occur when you use the product, may be on the user regardless of its use by the initial purchaser of a third party.
due to errors of the manufacturer, its agents, or third parties which are
involved in the manufacturing. Use of this product may violate local or national laws. In addition, be
• Risk factors, which may occur when you use the product, may be aware once again that correct and safe use of the product is entirely your
unforeseeable. Therefore, you must take full responsibility for any responsibility.
damage or loss caused by all risk factors which may occur when using
the product.
• When you use the product, use good judgment; never use it under the
influence of alcohol.
38
 SMH5-FM

Limitation of Liability Liabilities Disclaimer

TO THE FULL EXTENT ALLOWED BY LAW, SENA EXCLUDES FOR In addition to damages which may occur due to the use of the product,

English
ITSELF AND ITS SUPPLIERS ANY LIABILITY, WHETHER BASED IN Sena will not be liable for damages of the product which occur due to the
CONTRACT OR TORT (INCLUDING NEGLIGENCE), FOR INCIDENTAL, following events.
CONSEQUENTIAL, INDIRECT, SPECIAL, OR PUNITIVE DAMAGES • In the event the product is misused or used for purposes other than its
OF ANY KIND, OR FOR LOSS OF REVENUE OR PROFITS, LOSS OF intended purposes.
BUSINESS, LOSS OF INFORMATION OR DATA, OR OTHER FINANCIAL • In the event the product is damaged because the user does not follow
LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE, the content of the product manual.
INSTALLATION, MAINTENANCE, USE, PERFORMANCE, FAILURE, OR • In the event the product is damaged because it has been left unattended
INTERRUPTION OF ITS PRODUCTS, EVEN IF SENA OR ITS AUTHORIZED or has undergone any other accident.
RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH • In the event the product is damaged because the user has used any
DAMAGES, AND LIMITS ITS LIABILITY TO REPAIR, REPLACEMENT, OR parts or software which are not provided by the manufacturer.
REFUND OF THE PURCHASE PRICE PAID, AT SENA’S OPTION. THIS • In the event the product is damaged because the user has disassembled,
DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED repaired, or modified it in such way as is not explained in the product
IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL manual.
PURPOSE. IN ANY CASE, THE TOTAL COMPENSATION LIABILITIES OF • In the event the product is damaged by a third party.
SENA OR ITS SALES AGENTS SHALL NOT EXCEED THE PRICE PAID • In the event the product is damaged due to Acts of God (including fire,
FOR THE PRODUCT BY THE PURCHASER. flood, earthquake, storm, hurricane or other natural disaster).
• In the event the surface of the product is damaged by use.

39
 SMH5-FM

Warranty Service
To obtain product warranty service, send the defective product, at your
expense, to the manufacturer or the seller along with proof of purchase
(a receipt that shows the purchase date, a product registration certificate
of the Website, and other relevant information). Take necessary measures
to protect the product. In order to get a refund or replacement, you must
include the whole package as it was purchased.
Free-of-charge Service
Sena will provide free-of-charge repair or replacement service for the
product when product defects occur within the scope of the product
warranty during the warranty period.

40
 1.5.4

www.sena.com User’s Guide for Firmware v2.2