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Anmol Mirzapur

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INTRODUCTION- ORGNISATIONAL STRUCTURE & BACKGROUND

Yes Bank Ltd was incorporated on November 21, 2003. The bank was
founded by Rana Kapoor. The Bank obtained certificate of commencement of
business on January 21, 2004. In the year 2005, they forayed into retail
banking with launch of International Gold and Silver debit card in partnership
with MasterCard International. In June 2005, they came out with the public
issue and their shares were listed on the stock exchanges. In December
2005, the Bank bagged Corporate Dossier award from Economic Times.

In the year 2006, the Bank received Financial Express Awards for
India's Best Banks.On 31 March 2014, Yes Bank announced that it has
recently raised additional USD 34 million from DEG, through a long term
senior loan agreement for a tenor of 6 years. This loan arrangement follows
Yes Bank raising dual tranche USD 150 million from IFC, Washington, a
member of the World Bank Group, for tenor of 2 and 7 years, in December
2013. Yes Bank was the first institution globally to receive funding through
IFC's Managed Co-Lending Portfolio Program and the first Indian bank to
raise loan under IFC's A/B loan facility.

On 30 May 2004, Yes Bank announced that it has successfully closed a


qualified institutional placement to raise USD 500 million (Rs 2942 crore) at
issue price of Rs 550 per share.

On 18 July 2014, Yes Bank and TRANSFAST, a leading international money


transfer company, announced the launch of online money transfer services
with instant deposits to customer accounts with any bank in India through
innovative technology offered by Yes Bank and running on the National
Payments Corporation of India (NPCI) core platform. This service facilitates
real-time deposits of funds to all banks currently connected to the NPCI
platform for inward remittances and is available 24 hours a day/7 days a
week/365 days a year, setting a new standard money transfer services.
On 15 September 2014, Yes Bank announced that it has received ratings
upgrade from credit rating agency ICRA for its various long term debt
programmes. The rating upgrades factor in Yes Bank's continued robust
operating performance with its ability to maintain strong asset quality
indicators through cycles and improving CASA base with increasing
granularity in the liability franchise. The ratings also factor in the highly
successful recent equity mobilization of USD 500 million by the bank that
further strengthens its capitalization profile.

On 30 September 2014, Yes Bank announced that it has received ratings


upgrade from credit rating agency Credit Analysis & Research (CARE) for its
lower Tier II, upper Tier II and perpetual bonds. The ratings upgrade comes
due to Yes Bank's consistent profitability performance, capital-raising ability
and steady asset quality across economic cycles.

On 20 October 2014, Yes Bank announced that it has successfully raised


equivalent of USD 422 million by way of Dual Currency Multi-tenor
Syndicated Loan Facility. The facility has a maturity of 1, 2 and 3 years. The
loan has been widely distributed, with commitments being received from 21
banks, representing 14 countries across the US, Europe, Africa, Middle East,
Japan, Taiwan & Australia, with larger commitment coming in the 2 & 3 year
tranches. The said facility shall be utilized for general corporate purposes.

During FY 2022-23, YES BANK added 83 new branches and expanded its
geographical footprint to 1,192 branches and 150 Business Correspondent
Banking Outlets spread across 700+ locations with 1,301 ATMs

ORGNISATIONAL STRACTURE
MISSION & VISION

Yes Bank's vision is to be the finest quality large bank in India, and its
mission is to establish a customer-centric, digitally advanced financial
institution:

VISION: To build the finest quality large bank of the world in India

MISSION: To establish a high-quality, customer-centric, and digitally


advanced financial institution that fosters sustainable growth and enhances
the prosperity of our customers and the nation

Yes Bank's approach to growth includes: Expanding existing businesses,


Diversifying loan portfolios, Digitizing banking infrastructure, and Offering a
robust digital service.

Yes Bank's commitment to empowering small businesses and entrepreneurs


includes: Customized lending options, Advisory services, Digital tools, and
Networking opportunities.

OBJECTIVE OF YES BANK


Yes Bank's primary objective is to provide comprehensive banking and
financial services while driving sustainable growth and creating value for its
customers, shareholders, and stakeholders. Some key objectives include:

1. Customer-Centric Approach: To offer innovative and tailored banking


solutions for retail, corporate, and institutional customers.

2. Sustainable Growth: To foster long-term growth through responsible


banking practices, focusing on sectors like renewable energy, infrastructure,
and technology.

3. Innovation: To leverage technology and digital banking to enhance


customer experience and operational efficiency.

4. Financial Inclusion: To support financial inclusion by offering banking


services to underserved and rural populations.

5. Corporate Social Responsibility (CSR): To contribute to social and


environmental sustainability through various CSR initiatives.

These objectives align with Yes Bank's mission to deliver quality banking
services while promoting inclusive development.

Alignment of mission & vision with Business Strategy

Yes Bank's business strategy is built around key pillars designed to drive
growth, maintain financial stability, and enhance its market presence. Here
are the main components of Yes Bank's business strategy:

1. Digital Transformation and Innovation:

Focus on Digital Banking: Yes Bank aims to be at the forefront of India's


digital banking revolution by offering innovative products and services
through digital channels like mobile apps, online banking, and partnerships
with fintech companies.
Technology Integration: The bank has invested heavily in digital
infrastructure, artificial intelligence, and block chain to offer better customer
service, optimize operational efficiency, and reduce costs.

2. Customer-Centric Approach:

Retail Banking Growth: Expanding its retail banking portfolio is a major focus,
offering personalized services like loans, deposits, and wealth management
solutions. The goal is to build long-term relationships and improve customer
retention.

Holistic Banking Solutions: Yes Bank caters to a wide range of clients,


including retail customers, small and medium enterprises (SMEs), and large
corporates, by offering tailored financial products and services.

3. Focus on Corporate and SME Banking:

Strengthening Corporate Relationships: Yes Bank has historically had a


strong focus on corporate banking and continues to strengthen its ties with
Indian businesses by providing credit, working capital, and treasury
management services.

Supporting SMEs: Recognizing the importance of small and medium-sized


businesses, the bank offers targeted solutions like loans, credit facilities, and
digital payment systems to this sector.

4. Financial Inclusion and Rural Expansion:

Expanding Rural Outreach: Yes Bank has focused on extending its services to
rural areas and underserved populations to align with the Indian
government's financial inclusion initiatives.

Innovative Rural Products: The bank offers products designed for rural
customers, such as micro-finance, agricultural loans, and digital banking
solutions for rural markets.
5. Strengthening Asset Quality and Risk Management:

Reducing Non-Performing Assets (NPAs): After facing challenges with high


NPAs, Yes Bank has focused on improving its asset quality by tightening
credit assessment processes and reducing exposure to risky sectors.

Robust Risk Management Framework: To maintain financial stability, the


bank has strengthened its risk management and governance practices,
ensuring that it adheres to regulatory standards and prudential norms.

6. Sustainable and Responsible Banking:

Environmental, Social, and Governance (ESG) Focus: Yes Bank has integrated
sustainability into its business strategy, with an emphasis on supporting
green finance, social impact investments, and responsible lending
practices.Corporate Social Responsibility (CSR): The bank actively engages in
community development, education, and healthcare projects to support long-
term societal benefits.

7. Partnerships and Alliances:

Collaborations with Fintechs and Tech Companies: Yes Bank has partnered
with technology firms and fintech companies to co-create innovative
products and services, especially in the areas of digital payments, lending,
and financial inclusion.

Strategic Alliances: The bank seeks alliances with global and domestic
partners to expand its reach, enhance product offerings, and tap into new
markets.

8. Capital Adequacy and Growth:


Strengthening Capital Base: Post its financial struggles, Yes Bank has been
working on improving its capital adequacy ratio by raising fresh capital
through equity offerings and strategic investments.

Growth through Diversification: The bank continues to diversify its revenue


streams by expanding into areas like investment banking, wealth
management, and digital payment solutions to reduce dependence on
traditional banking revenue.

9. Focus on Operational Efficiency:

Cost Optimization: The bank is committed to reducing operational costs


through better resource management, process automation, and technology
integration, thus improving its cost-to-income ratio.

Branch Network Optimization: Yes Bank has been focusing on optimizing its
branch network, reducing overheads while increasing digital adoption, and
driving operational efficiency.

By aligning with these strategic pillars, Yes Bank aims to rebuild its
reputation, grow its market share, and deliver long-term value
to shareholders.

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