~ Zc)JIRUSHI

COMMERCIAL RICE COOKER &WARMER

NYC-36
OPERATING INSTRUCTIONS
Always follow basic safety precautions when using electrical appliances.
Read all instructions carefully. Please keep this instruction book handy for
easy reference.

INDEX
IMPORTANT SAFEGUARDS············1----5 CLEANING·······································10
PARTS NAMES AND FUNCTIONS·········6 TROUBLE SHOOTING GUIDE············11
HOW TO COOK RICE·····················7----9 SPECIFICATIONS······························11
TIPS FOR COOKING TASTY RICE AND KEEPING WARM······9

ZOJIRUSHI CORPORATION
OSAKA, JAPAN
IMPORTANT SAFEGUARDS
WHEN USING ELECTRICAL APPLIANCES,
BASIC SAFETY PRECAUTIONS SHOULD ALWAYS BE FOLLOWED,
INCLUDING THE FOLLOWING:
1 Read all instructions carefully.
2 Do not touch hot surface. Use handles or knobs. Do not close or clog the steam vent
opening under any circumstance.
3 To prevent electrical shock hazards, do not immerse cord, plugs, or rice cooker, except
inner lid and inside pan, in water or any other liquid.
4 Close supervision is necessary when the appliance is used by or near children.
5 Unplug the power supply cord when neither the cooker nor warmer is in use, or before
cleaning. Allow to cool before putting on or taking off any parts, and before cleaning the
appliance. Make sure appliance is OFF when not in use, before putting on or taking off
parts, and before cleaning.
6 Do not use or operate the appliance with a damaged cord or plug, or after the appliance
has been damaged in any manner. Return the appliance to the nearest authorized
service facility or dealer for examination, repair, or adjustment.
7 The use of accessories not recommended by the appliance manufacturer may cause hazards.
8 Do not use outdoors.
9 Do not let the power supply cord hang over the edge of a table or counters, or touch
hot surfaces.
10 Do not place the appliance on or near heat sources such as gas or electric stoves,
ovens, or burners.
11 Extreme caution must be given when moving the appliance containing hot contents or
liquids.
12 To disconnect, turn control to "KEEP WARM" then remove plug from an electric outlet.
13 Do not use the appliance for other than intended or specified purposes.
14 To reduce the risk of electrical shock, cook only in removable container.

SAVE THESE INSTRUCTIONS

This appliance is supplied with a short cord to reduce the risk of becoming entangled or
tripping. Extension cords are available and may be used if care is exercised in their use.
If extension cord is used, the marked electrical rating of the cord set should be at least as
great as the electrical rating of the appliance, and the longer cord should be arranged so
that it will not drape over the countertop or tabletop where it can be pulled on by children or
tripped over unintentionally.
IMPORTANTES MESURES DE SECURITE
POUR UTILISER DES APPAREILS ELECTRIQUES, IL FAUDRAIT TOUJOURS
PRENDRE LES PRECAUTIONS DE BASE, Y COMPRIS LES SUIVANTES.
1 Lisez toutes les instructions.
2 Ne touchez pas les surfaces qui peuvent etre chaudes.
Utilisez les poignees ou les boutons.
3 Pour eviter les chocs electriques, ne plongez pas le cordon, la fiche ou l'appareil
portatif dans l'eau ou un autre liquide.
4 Surveillez bien les enfants s'ils utilisent un appareil ou s'ils se trouvent a proximite d'un
appareil en marche.
5 Debranchez l'appareil de la prise de courant quand vous ne l'utilisez pas avant
d'enlever ou d'installer. des pieces et avant de le nettoyer. Laissez l'appareil refroidir
avant de le manipuler. Assurez-vous que l'appareil est ARRETE quand vous ne
l'utilisez pas avant d'enlever ou d'installer des pieces et avant de le nettoyer.
6 Appareils portatifs. Ne faites pas fonctionner l'appareil si le cordon ou la fiche sont
endommages, si l'appareil ne fonctionne pas correctment, s'il est tombe ou s'il a ete
endommage. Confiez au service de reparation recommande le plus proche tout
examen, reparation ou reglage electrique ou mecanique de lappareil.
7 L'utilisation d'accessoires non recommandes par le fabricant de l'appareil peut causer
des blessures.
8 N'utilisez pas l'appareil a l'extrieur.
9 Ne laissez pas le cordon pendre par-dessus le bord d'une table ou d'un comptoir et
assurez-vous que le cordon n'est pas en contact avec des surfaces chaudes.
10 Ne placez pas l'appareil pres d'un brOleur a gaz allume ou d'un element electrique ou
tension ou dans un four allume.
11 Soyez tres prudent en depla9ant un appareil qui contient des matieres chaudes ou du
liquide chaud.
12 Avant de debrancher, placez l'interrupteur sur la position "CONSERVATION DE LA
CHALEUR" puis retirez la fiche de la prise de courant.
13 N'utilisez l'appareil que pour la fonction a laquelle ii est destine.
14 Pour reduire les risques de choc electrique, ne cuire que dans le recipient amovible.

CONSERVEZ CES INSTRUCTIONS

L'appareil est livre avec un cordon court afin de reduire les risques d'emmelements ou de
chutes. Des rallonges electriques sont disponibles et peuvent etre utilisees en respectant
les precautions necessaires. En cas d'utilisation, la tension du courant indiquee sur la
rallonge electrique devra au minimum etre egale acelle de l'appareil et la longueur du
a
cordon sera reglee de maniere ce qu'il ne pende pas de la table ou du comptoir ou ii est
pose afin d'eviter les accidents d'emmelement dans le cordon ou tout accident provoque
par des enfants qui tireraient dessus.
IMPORTANT SAFEGUARDS (Cont.)
Before use
* These WARNINGS and CAUTIONS are intended to protect you and other persons from injuries and
damages.
To ensure safe operation, please follow them carefully.

~ WARNINGS Indicates risk of serious injury.

~ CAUTIONS Indicates risk of injury or property damage if

mishandled.

~ - - - - - - - - - - - - - 1/ About the symbols

L, Indicates a warning or (S) Indicates a prohibition. • Indicates a requirement or
caution. The symbol inside the The symbol inside the circle instruction that must be followed . The
triangle specifies the nature of specifies the nature of the symbol inside the circle specifies the
the warning or caution. The prohibition. The example below nature of the requirement or instruction.
example below indicates an indicates "Do not disassemble". The example below left indicates unplug
electrical shock warning. the unit; the example below right
indicates that the accompanying
instruction must be followed.

* Please keep the Operating Instructions for future reference.

~WARNINGS ----------

■ Do not modify the Rice Cooker. Only ■ Do not drop any metal objects such
a repair technician may disassemble as pins or wires into the bottom
or repair this unit. holes of the Rice Cooker.
Attempting to do so may cause Doing so may cause
fire, electrical shock, or injury. an electrical shock or
Make any repair inquiries to malfunction, resulting
ZOJIRUSHI Customer Service. in injury.

■ Do not allow children to use this ■ Do not open the Outer Lid or move the
product unsupervised. Keep it out of Rice Cooker while it is cooking.
the reach of infants. It may cause burns.
Children are at risk of
burns, electrical shock or
injury.

(S)
* Please keep the Operating Instructions for future reference.
IMPORTANT SAFEGUARDS (Cont.)
~WARNINGS
■ If the blades or surface of the Power ■ Use only an electrical outlet rated at
Plug are soiled, wipe them clean. 15 amperes minimum. Do not plug
A dirty Power Plug may cause a fire. other devices into the same outlet.
Plugging other devices into the same outlet may
cause the electrical outlet to overheat, resulting
in fire.

0 0
■ Do not immerse the Rice Cooker in ■ Do not use the Rice Cooker if the
water or splash it with water. Power Plug or Power Cord is damaged
Do not pour water directly into the or plug is loosely inserted into the
Rice Cooker. electrical outlet.
Doing so may cause a Doing so may cause an electrical shock, short
short-circuit or electrical circuit or fire.
shock.

■ Do not damage the Power Cord. ■ Do not use a power source other
Do not forcefully bend, pull, twist, fold, bring it than 120V AC.
near high temperature objects, place heavy Use of any other power supply voltage may
items, sandwich it between other objects or cause a fire or electrical shock.
modify it. A damaged Power Cord can cause a
fire or electrical shock.

■ Insert the Power Plug ■ Do not touch the Steam Vent.

0
securely. Doing so may cause burns or scalding.
Otherwise it may cause an Take special precautions with children and
electrical shock, short-circuit, infants.
smoke or fire.

■ Do not plug or unplug the

Power Plug with a wet hand.
Doing so may cause an electrical
shock or injury.
IMPORTANT SAFEGUARDS (Cont.)
~CAUTIONS -----

■ Do not use the Rice Cooker ■ Unplug the Power Plug from
where it may be splashed by the outlet when the Rice
water or near heat sources. Cooker is not in use.
Doing so may cause an electrical Leaving the Power Plug in an outlet may cause
shock, short-circuit, or deformation of the insulation to become damaged, resulting in
the Rice Cooker. an electrical shock, short-circuit or fire.

■ Do not place or use the Rice

Cooker on unstable surfaces or
on surfaces that are vulnerable
to heat.
Doing so may cause fire.
0 ■ Please allow the Rice Cooker
to cool down before cleaning.
Touching hot parts may cause burns.

'
® ■ Do not touch hot parts during '
or immediately after use.
Be careful of steam when opening
the Outer Lid. Be careful not to touch
the Inner Pan when loosening rice.
■ Do not use the Rice Cooker near '
a wall or furniture.
Make sure that steam does not
collect under shelving.
Steam or heat may damage, discolor
or deform the wall or furniture.

0 ■ Be sure to hold the Power Plug when

I' '
■ Do not use other than the
specified Inner Pan. unplugging the Power Cord. Do not
Doing so may cause the Inner Pan to unplug pulling the Power Cord.
overheat and may cause the Rice Pulling the Power Cord to unplug
Cooker to malfunction. may cause an electrical shock, short-
circuit or fire.

I' '
■ Do not touch the Hook Button
or give a strong impact while
moving the product.
Doing so may cause the Lid to open,
resulting in an injury or burn.

IMPORTANT
■ Do not use of the Inner Pan or ■ Do not cover the Steam Vent with a
Heating Plate with foreign matters cloth or other objects.
adhered to it. Remove foreign Doing so may cause deformation and/or
matters before use. discoloration.
It may cause imperfect cooking .
Foreign matters
PARTS NAMES AND FUNCTIONS
How to open the How to attach or How to attach or remove
Outer Lid. remove the Inner Lid. the Dew Collector.
To attach:
Hook Button
e 1nsert the Inner
Lid Gasket to
the Inner Lid
Supporting Pin.

To remove:
Press down the Hook Button • Hold the Outer Lid first, then pull
and lift the lid upward. the Inner Lid toward you to release.

1.-H--tt-t-t-rltH- Inner Lid Supporting

Pin

- - Radiation Plate

v a - - - - - - Dew Collector
~ - - - - - - Panel
(Please refer to the bottom left.)

Center Thermostat
Power Plug

Power Cord

Attachments
Panel
Spatula
~Z<)JIRUSHI

KEEP WARM Lamp---++--- KEEP

WARM

COOK Lamp --------.- cooK

Switch B(180mL)
HOW TO COOK RICE
1 Measure the Rice accurately.
Measure the rice using
the Measuring Cup
/ eusing anything other than the provided
measuring cup to measure rice may
produce slight variations in the finished
cooked rice.
provided and level it off. e1f the rice measurement is not
accurate, cooked rice may not have a
desired texture of rice.

What is Rinse-Free rice (Musenmai) ?

Rinse-Free rice (Musenmai) is a new type of rice that does not require washing. Ordinary
polishing can not completely polish away bran and residues from the rice surface. For this
reason, it is recommended to wash the rice before cooking. However recently, a new milling
technology has been developed in Japan. This process eliminates the bran and residues from
the rice without sacrificing the quality.

2 Wash the rice in a separate container, then place the

IHow to cook White rice I

rice into the Inner Pan.

e1f you wash the rice in the Inner Pan, the bottom may dent or get damaged and you may not
be able to cook the rice well.
eoo not use hot water to wash or cook rice.

IHow to cook Rinse-Free rice I

Put the rice and water in the Inner Pan, and stir gently
a few times.
estirring the rice and water after it is in the Inner Pan allows each grain of rice to mix with
water. The water becomes white when stirring due to the rice starch, and not from rice bran.
If it appears too thick, change the water and rinse the rice for a few times. Cooking the rice in
thick white water may cause rice to scorch.
eAdjusting the water without stirring may cause the finished rice to get hard or cause scorching.
eoo not use hot water to wash or cook rice.

3 Adjust the amount of water.

Adjust the amount of water by referring to the water level scales for "WHITE RICE" or
"RINSE-FREE RICE".
ePlace the Inner Pan on a level surface
for accurate measurement.
esoak the rice for about 30 minutes
during the summer and more than two
hours during the winter time.
Soaking Rinse-Free rice
*This illustration shows the water *Water temperature rises in the
level scales for ''WHITE RICE". summer time.
Rinse-Free rice may degenerate quicker
Example: When you cook 10 cups of White rice, add water into when soaked in water at a temperature
the Inner Pan up to the scale 10 of "WHITE RICE". more than 77°F(25°C). In this case,
* For cooking 10 cups of Rinse-Free rice, add water into the wash the rice well and switch on the
Inner Pan up to the scale 10 of "RINSE-FREE RICE". Rice Cooker immediately.
4 Outer
Place the Inner Pan in the Main Body and close the
Lid. 0 • /1/'
fff 1
.
Make sure to wipe off water or
Wipe off water or
foreign matters on the outside of
foreign matters on the the Inner Pan as well as the
outside of the Inner surface of the Heating Plate. Not
Pan as well as the doing so may cause corrosion as
inside of the Main well as noise during cooking,
Body, and securely preventing the rice from cooking
place the Inner Pan Close the Outer Lid
on the heating plate. gently and securely. properly.

5 Insert the Power Cord to the electrical outlet, then

press down the Switch.
• Be sure to press down the Switch

~ ~ ~~. immediately after setting the Inner

Pan into the Rice Cooker. Leaving

,~ ~ 101::~ \ ecoO~ i
the rice cooker plugged in without
pressing the Switch may result in
improper cooking .

The Keep Warm Lamp will Press down the Switch, then
turn on when the Power the Cook Lamp will turn on.
Cord is inserted to the outlet.

6 When the cooking process turns to Keep Warm,

allow the rice to steam for about 15 minutes.
Standard rice cooking times
~1 Even after the lamp
turns to Keep Warm,
do not open the
Outer Lid but leave
Minimum cooking Maximum cooking
quantity : 10 Cups quantity : 20 Cups
the rice for about 15
minutes allowing the Approx. 21 minutes Approx. 30 minutes
When the cooking
process turns to
rice to steam. This is
the tips to cook tasty
*The above times do not include the steaming time of
Keep Warm, the
about 15 minutes.
rice. (IThe above table is based on 120 Voltage, water at a
Keep Warm Lamp
will turn on. starting temP.erature of 64' F, and at a room
temperature of 68°F.)
• The time depends on the voltage, room temperature,
season and amount of water.

7 Stir and loosen the rice.

Please remember
• Please remember to clean the Dew
to throw away the
residue in the Dew
Collector. ~-=~
1/: Stir and loosen the
Collector every time after you cook
the rice otherwise it may cause
odors.
• Please gather the rice adhered to
rice from the bottom
to the surface with the Inner Pan toward the center to
the Spatula provided. avoid it from drying.

Scorched Rice
esy cooking conditions, the rice on the bottom of the Inner Pan may become slightly browned or scorched.
8 Keep Warm (Do not keep rice warm for more than 12 hours)
Level the surface of the rice before starting the Keep Warm function.
Please refer to the "TIPS FOR HOW TO COOK TASTY RICE AND KEEP WARM" when using
the Keep Warm function for small amount of rice.

9AtterUse Hold the plug

to unplug.

ese sure that the Keep Warm Lamp is off.

TIPS FOR COOKING TASTY RICE AND KEEPING WARM

■ Tips for Cooking Tasty Rice
Tips for Rinsing the White rice Water adjustment
eThe first wash should be done quickly with eAdjust the amount of water according to the
plenty of water, disposing of the water type of rice you are going to use.
immediately afterwards. Then change the
water and wash the rice 4 ~ 5 times to clean Type of rice Water measurement
out the bran. Softer Normal scale level
White rice with Qerm
New crop Decrease the scale level
Alkaline Ionic Water Old crop
Increase from the scale level
eRice washed in water with a high alkaline Harder
content may seem yellow or glutinous when ese sure the amount of water is adjusted to
cooked . the type of rice you cook.

■ Tips for keeping Warm Function

When Moving the Rice Cooker Be sure to close the Outer Lid securely.
• Be sure to plug in to have the Keep Warm • Otherwise it may cause the drying of rice,
mode when the Rice Cooker is unplugged discoloring and odors.
for moving. (As the inside temperature drop,
cause odors and the rice may become
sticky.)

• When keeping warm a small amount of rice, to prevent rice from drying, gather the rice toward the center of the Inner Pan.

• Do not use the Keep Warm Mode in the following cases:

Doing so may cause bad odors, drying out or discoloring.
* Do not keep rice warm for more than 12 hours.
* Do not keep rice which has already been cooled or add cold rice to warm rice.
* Do not keep food except White rice and Rinse-Free rice warm.
*Do not leave a Spatula in the Inner Pan during Keep Warm.
CLEANING Cleaning Each Part
Unplug the Rice cooker from the outlet and allow the unit to cool down before cleaning.
Soak in warm or cold water, and wash with a sponge.
Inner Pan /Spatula/ Inner Lid
* The top portion of the Inner Pan may rust if
Dew Collector soaked in water too long.

a
* Please do not remove the Inner Lid Gasket
when cleaning . If it comes off, please

►
re-install by the following methods:
Insert the Inner Lid
Gasket to the center
hole of the Inner Lid.

The back (the side which Insert the

has projected part in the center) gasket till here.

I►
Power Cord/ Power Plug
~---------------~

Outside of the Outer Lid

and the Main Body
e Wipe with a dry and soft cloth.

Wipe with a cloth soaked in a liquid detergent

►
(Including the Panel) and wrung well. But wipe the control panel
clean with a dry and soft cloth.

Inside of the Outer Lid

and the Main Body
Wipe with a well-wrung damp cloth. (Wipe off

►
any residue on the Radiation Plate with holding
the Outer Lid.)
*The Outer Lid Gasket can not be removed.

Heating Plate/
Center Thermostat Wipe with the cloth soaked in lukewarm water
and wrung well. (If grains of rice or any objects
are stuck to the Heating Plate, lightly polish

►
them off with sand paper (of about #320)
dipped in water. Then wipe with a damp cloth.)
Heating Plate Remove grains of rice or any foreign matters
with a bamboo spatula or chopstick.
Center Thermostat

eoo not clean with thinner, benzene, bleach, abrasive cleansers or anything that may
damage the surface of the unit.
ewhen using a chemically treated cloth, do not scrub the unit strongly or allow the cloth to
contact the unit for a long period of time.
eoo not use sandpaper on anything other than the Heating Plate.
Nonstick Inner Pan: The Inner Pan is coated with a nonstick surface for easy cleaning. To protect the
nonstick surface, avoid the following :
--------- - - - -th - - - - -
Do not use the Inner Clean e Inner Pan Do not use brushes or
Pan for dish washing. Do not use vinegar in it. im~~~~1:!~g~i~g~~ing abrasive cleansers to clean.

INonstick coating may discolor after long use. This will not affect the nonstick quality or sanitary properties.
IContact our authorized service center or ZOJIRUSHI customer service when the Inner Pan or the Inner Lid is deformed or corroded.
TROUBLE SHOOTING GUIDE
If the results of cooking are not satisfactory, please check the following points before calling for service.
Rice and Cooked Any foreign The Inner Rice was The Outer Rice was Cold rice The unit Was the The Inner
water rice was matters are Pan or not Lid was kepi warm was was Inner Pan Lid was
Cause were not not stirred on the Inner Lid washed not closed for more reheated unplugged or Inner not set
(Points to check) measured and Heating are thoroughly firm~ than 12 ora during Lid when
correctly. loosened. Plate, deformed. before during hours Spatula cooking. cleaned cooked.
Center cooking cooking. wnderthe left in the thoroughly
Thermostat (except for egular Inner Pan ?
or outside Rinse-Free Keep Warm during
process) or
of the Inner rice). asmall keep
Problems Pan. amount of warm.
rice was
kept warm.
Rice is too - hard.
• • • • • • •
Rice is half - cooked
(remaining hard). • • • • • • •
Rice is too soft.
• • • • •
Rice is scorched too much.
• • • • •
Boiling over while cooking .
During Keep Warm, rice has an
• • • • • • •
unusual odor, rice is discoloring, rice
is too dry or much dew on rice. • • • • • • • • • •
•
I

In these cases, please purchase and replace Inner Pan or Inner Lid. Please contact the ZOJIRUSHI
Customer Service. (Please refer to the bottom for contact number)

The Switch can not be ewas the Inner Pan correctly placed?

►
pressed down or eThis may happen when the Inner Pan is still hot such as
immediately turned off. immediately after completion of cooking.

The unit does not work. J ► [_ _

•_1s_t_he_p_1u_g_in_s_e_rt_e_d_p_ro_p_e_r1_y_?_ _ _ _ _ _ _ _ _ _ ____,]
• If you have any questions, please call Zojirushi Customer Service or visit our website.
ZOJIRUSHI AMERICA CORPORATION
Tel : 800-733-6270
www.zojirushi.com

SPECIFICATIONS
Model No. NYC-36
Cooking Capacity (cups) 1.8~3.6L ( 10~20)
Rating 120V 1300W
Average Power Consumption during Keep Warm 52W
Rice Cooking System Direct Heating
Power Cord Length:1.4m
External Dimensions (inches) WXDXH Approx.17.3X15.2X13.4
Weight Approx.18.3Ibs.
• The average power consumption during the Keep Warm mode is the value of the maximum rice
cooking capacity at a room temperature of 68°F.
• As this Rice Cooker may not operate properly at certain places such as, high elevation areas and
severely cold areas, please avoid using this unit Rice Cooker in such areas.
• The external dimensions are indicated by wide x depth x height.
NYC-36 ©®