NMX 7 4
NMX 7 4
NMX 7 4
Table of Contents
1 NMX Release _________________________________________________________________________ 5
2 Release Details ________________________________________________________________________ 6
2.1 NMX Introduction __________________________________________________________________ 6
2.2 NMX Release Contents _____________________________________________________________ 7
3 H/W and F/W Compatibility _______________________________________________________________ 9
3.1 Supported Devices _________________________________________________________________ 9
3.1.1 Supported Harmonic Devices __________________________________________________ 9
3.1.2 Supported Third-Party Devices ________________________________________________ 10
3.2 Unsupported Devices ______________________________________________________________ 14
3.2.1 Unsupported Harmonic Devices _______________________________________________ 14
3.2.2 Unsupported Third-Party Devices ______________________________________________ 14
4 Hardware Platforms ____________________________________________________________________ 15
4.1 Supported Hardware Platforms ______________________________________________________ 15
4.2 Unsupported Hardware Platforms ____________________________________________________ 16
5 New Features ________________________________________________________________________ 18
5.1 NMX New Features _______________________________________________________________ 18
5.1.1 Highlighted New Features ____________________________________________________ 18
5.1.2 NMX Licenses _____________________________________________________________ 20
5.2 Entry-Level Encoders Features ______________________________________________________ 21
5.3 Electra X Product Family Introduction _________________________________________________ 21
5.3.1 Highlighted Features ________________________________________________________ 22
5.3.2 Detailed Feature List ________________________________________________________ 22
5.3.3 Electra X Firmware Licenses _________________________________________________ 25
5.4 Electra 8000 New Features _________________________________________________________ 31
5.4.1 Highlighted New Features ____________________________________________________ 31
5.4.2 Electra 8000 Firmware Licenses _______________________________________________ 32
5.5 Electra 9200 New Features _________________________________________________________ 39
5.5.1 Highlighted New Features ____________________________________________________ 39
5.5.2 Electra 9200 Firmware Licenses 7400 __________________________________________ 42
5.6 ProStream 1000 New Features ______________________________________________________ 46
5.6.1 Compatibility ______________________________________________________________ 46
5.6.2 Highlighted New Features ____________________________________________________ 46
5.7 ProStream 9000 New Features ______________________________________________________ 48
5.7.1 Highlighted New Features ____________________________________________________ 48
5.8 ProView 8100 New Features ________________________________________________________ 52
5.8.1 Introduction _______________________________________________________________ 52
5.8.2 Highlighted New Features ____________________________________________________ 53
5.9 ProView 7100 New Features ________________________________________________________ 54
5.9.1 Introduction _______________________________________________________________ 54
1 NMX Release
These release notes contain only information specific to new features and open/resolved issues for this NMX
release.
Release Build
2 Release Details
NMX is a suite of software applications that provides configuration, control, monitoring, and fault management
in Harmonic open digital compression systems. NMX supports geographically diverse broadcast sites through
client/server architecture and is highly scalable in its ability to support small networks with only a few devices,
as well as larger networks with a greater number of managed devices.
A complete description of the NMX architectural components and functionality can be found in the various
documents provided with your purchase of NMX. These documents are installed to C:\Program
Files\Harmonic\Documents\NMX during NMX installation.
NMX application
Embedded firmware for the following Harmonic devices:
Ion
Ion AVC SD
Ion AVC HD
Electra 1000
Electra 5000
Electra 5400
Electra 7000
Electra 8000
Electra 9200
Electra X
Harmonic Audio encoder
ProStream 1000
ProStream 9000
Proview 7000
Ellipse 3000
The following third-party software:
Adobe Reader
Note
Third-party software included in the NMX server package provided by Harmonic, or as part of the recovery
image and described in the following list, may include technical, or other issues, and be out-of-date.
Harmonic makes no commitment to provide up-to-date software, support, or to assume responsibility for
issues with third-party software or documentation. Installing and/or running any other third-party software
not listed above may impact NMX functionality or disrupt service and should be avoided.
NMX documentation:
Release notes for NMX and all embedded products (this document).
Integrated NMX online help for hardware and service configuration.
This NMX release supports the following devices and software releases:
*ProStar Scrambler N
*ProStar Support
To add ProStar support to NMX, add the ProStar directories to: c:\tftpboot\prostar\<version>.
v 12.2(53)SG8
Note
NMX 7.0 no longer supports ProStream 1000 devices with ASI-RMX cards; replace your ASI-RMX cards
with ASI-SCR cards before upgrading to NMX 7.0.
NMX will not upgrade catalogs with ProStream 1000 devices with ASI-RMX cards. To upgrade to NMX 7.0
from earlier releases, see the NMX_InstallGuide.pdf, Chapter 4, "Creating/Upgrading Catalogs and
Starting NMX Server."
4 Hardware Platforms
This NMX release can also run on the following previous server platforms:
Note:
The platforms must be upgraded to Windows 2008 operating system before installing NMX.
HWP-DELL-2D-NMX-A Dell R210, 4GB RAM, Win Svr 2003, SQL 2008
HWP-DELL-2D-NMX-D Dell R210, 4GB RAM, Win Svr 2003, SQL 2008
NMX-HWP-2D-A-01 Dell R210, 4GB RAM, Win Svr 2003, SQL 2008
NMX-HWP-2D-D Dell R210, 4GB RAM, Win Svr 2003, SQL 2008
NMX-HWP-2D-E Dell R210, 4GB RAM, Win Svr 2003, SQL 2008
DMS-HWP-3D-A Dell R610, 4GB RAM, Win Svr 2003, SQL 2008
HWP-DELL-3D-NMX-A Dell R610, 4GB RAM, Win Svr 2003, SQL 2008
HWP-DELL-3D-NMX-D Dell R610, 4GB RAM, Win Svr 2003, SQL 2008
NMX-HWP-3D-A Dell R610, 4GB RAM, Win Svr 2003, SQL 2008
NMX-HWP-3D-A-02 Dell R610, 16GB RAM, Win Svr 2003, SQL 2008
NMX-HWP-3D-D Dell R610, 16GB RAM, Win Svr 2003, SQL 2008
DELL11P4-SQL-S Dell 860, 1GB RAM, Win Svr 2000, SQL 2000
R-DELL11P4-SQL-S Dell 860, 1GB RAM, Win Svr 2000, SQL 2000
DELL11P4-SQL-S-4 Dell 860, 1GB RAM, Win Svr 2003, SQL 2008
DELL12PX-SQL-S-01 Dell 1950-III, 4GB RAM, Win Svr 2003, SQL 2000
DELL12PX-SQL-S-2K Dell 1950-III, 4GB RAM, Win Svr 2000, SQL 2000
DELL12PX-SQL-S-3-01 Dell 1950-III, 4GB RAM, Win Svr 2000, SQL 2000
R-DELL12PX-SQL-S Dell 1950, 2GB RAM, Win Svr 2000, SQL 2000
NMX-HWP-3D-B Dell R610, 4GB RAM, Win Svr 2003, SQL 2000
NMX-HWP-3D-D Dell R610, 4GB RAM, Win Svr 2003, SQL 2000
DELL11P4-SQL-S-2K Dell 2950, 2GB RAM, Win Svr 2000, SQL 2000
5 New Features
Support On ProStream 1000/9000 devices, NMX supports up to four broadcast mirror transports
ProStream 1000 for each master transport or one mirror transport for each ACE MW IP transport.
/9000 ACE M/W
mirrored
transports
Support NMX supports cascading ProStream 9000 devices in a network to facilitate pairs of
cascading multicast source IP addresses for M/W OTT services. The upstream devices manage
ProStream 9000 transcoding and multiplexing services. The downstream devices aggregate the
devices to intermediate output with multiple SSMs, creating a pair of source IP multicast addresses
aggregate MW for OTT services.
IP output
NMX is available as a VM distribution package for use with VM Tools, requires ESXi 5.5 or
higher.
NMX
distribution as a
VM
OTT Alarm Promedia alarms now appear real time in the alarm manager window
handling
Improvements
NMX Designer Map Validation checks that connections have been setup correctly. Can be run manually
topology map or in auto mode in the background. Map validation errors are reported along with potential
validation solutions to resolved the issue.
Alarm Alarms are from the Ellipse 3200 and Proview 8100 are monitored by NMX
Monitoring
SW-NMX-BASE-7- VM Permanent license with full access to NMX (excluding DPI, EIS and NMX
VM-E SAPI features). 7.3
SW-NMX-BACKUP-7- Backup VM Permanent license with full access to NMX (excluding DPI, NMX
VM-E EIS and SAPI features). 7.3
SW-NMX-BASE-7-E Permanent license with full access to NMX (excluding DPI, EIS and SAPI NMX
features). 7.0
SW-NMX-BACKUP-7- Permanent license with full access to NMX (excluding DPI, EIS and SAPI NMX
E features). 7.0
SW-NMX-SAPI-E One per server with full access to the SAPI feature. NMX
7.0
SW-NMX-EIS-E One per server with full access to the EIS feature. NMX
7.0
SW-NMX-DPI-E One per server with full access to the DPI feature. NMX
7.0
SW-NMX-DEMO-E One per server license with full access to all NMX server features for 90 NMX
days. 7.0
Note that a SAPI license is required for each of the servers that are using the interface. For example, a main
and spare NMX will require 2 licenses in total.
Ion
Ion AVC SD
Ion AVC HD
Electra 1000
Electra 5000
Electra 5400
Electra 7000
Version Information
Platform Information
Electra A fully qualified, tested and certified platform for running the Electra X software. Electra X2 is fully
X2 datacenter ready with dual power supplies and front to back air flow.
Electra The virtualized, software-based nature of Electra XVM takes enterprise-class media processing out
XVM of the broadcast machine room and moves it to the data center. Hosted on the Harmonic VOS
ecosystem, which runs in the VMware® vSphere virtual machine environment on an industry-
standard blade server, Electra XVM provides hardware transparency and maximum operational
flexibility. Please contact Harmonic for recommendations on processing hardware.
Note
Please contact Professional Services for Electra XVM BIOS requirements outlined in the
Mandatory_Configurations_of_BIOS_VM_for_XVM_v09 document.
Platform
Video Input
Video Pre-Processing
MPEG-2 SD encoding mode (50 Hz) - 625 lines MPEG-2 SD Yes Yes Yes
encode: CBR and VBR (Statmux) modes are supported.
AVC SD encoding mode (50 Hz) - 625 lines MPEG-4 AVC SD Yes Yes Yes
encode: CBR and VBR (Statmux) modes are supported.
AVC HD encoding mode (50 Hz) - 1080i and 720p MPEG-4 AVC HD Yes Yes Yes
encode: CBR and VBR (Statmux) modes are supported.
MCS (Maximum Chunk Size) Rate Control for eMBMS applications No Yes Yes
Simple 50 Hz/60 Hz frame rate conversion (warning: may have No Yes Yes
temporal video quality issues)
Audio Processing
No Yes Yes
Audio fail over lite for SDI input (Dolby E to PCM only, on same or
different group/pairs)
Nielsen ID3 tag creation from AC-3 watermarks for multiscreen No Yes Yes
applications
Licensing
Redundancy
Note: The density of XVM/VBR systems varies based on incoming rates and Mux rates. Please contact
Harmonic Product Marketing for information
Warning
If a licensed service on Electra X expires while a channel is running, all services could be affected.
The following firmware features can be licensed on the Electra platforms, and are supported on the
corresponding initial NMX release.
Note: Where "*" is used, the * is a wildcard that can be replaced by "VM" or "2", meaning that "X*" can be either
"X2" or "XVM".
FW-ELC- Firmware option for Electra X platform. Lab License. This enables all 1.0.0.0 7.0.0.7
X*-LAB firmware options for lab verification and interopability testing. For non
commercial use only, license is not valid for customer facing and / or
revenue bearing services.
FW-ELC- Firmware option for Electra X platform, enabling all video & audio 1.0.0.0 7.0.0.7
X*-DEMO encoding and all video & audio decoding supported and licensed
functions. For use for support purposes only (non commercial); this is a
temprary license and will expire after 45 days.
FW-ELC- Firmware option for Electra X platform. Base License. 1.0.0.0 7.0.0.7
X*-BASE-1
FW-ELC- Firmware option for Electra X platform enabling one SDI input in SD 576i 1.1.0.0 7.3.0.0
X2-SDI-IN- or 480i 4:2:2 format.
SD
FW-ELC- Firmware option for Electra X platform enabling one SDI input in HD 1.1.0.0 7.3.0.0
X2-SDI-IN- 1080i, 1080psf or 720p 4:2:2 format.
HD
FW-ELC- Firmware option for Electra X platforms enabling one IP input service in 1.1.0.0 7.3.0.0
X*-IP-IN- SD 576i or 480i 4:2:2 format.
SD
FW-ELC- Firmware option for Electra X platforms enabling one IP input service in up 1.1.0.0 7.3.0.0
X*-IP-IN- to HD 1080i, 1080psf or 720p 4:2:2 format.
HD
FW-ELC- Firmware option for Electra X platform to enable HD MPEG-2 video 1.0.0.0 7.0.0.7
X*-ENC- encoding. One per video stream required.
HD-MP2
FW-ELC- Firmware option for Electra X platform to enable SD MPEG-2 video 1.0.0.0 7.0.0.7
X*-ENC- encoding. One per video stream required.
SD-MP2
FW-ELC- Firmware option for Electra X platform to enable HD AVC video encoding. 1.0.0.0 7.0.0.7
X*-ENC- One per video stream required.
HD-AVC
FW-ELC- Firmware option for Electra X platform to enable SD AVC video encoding. 1.0.0.0 7.0.0.7
X*-ENC- One per video stream required.
SD-AVC
FW-ELC- Firmware option for Electra X platform, enabling output of one Low 1.1.0.0 7.3.0.0
X*-ENC- Resolution Channel (96x96, 128x96 or 192x192) AVC main or baseline
PIP-AVC profile. One per video stream required.
FW-ELC- Firmware option for Electra X platforms, enabling encoding of one channel 1.1.0.0 7.3.0.0
X*-ENC- in any codec SD 576i or 480i. Supports audio pass-through. One per
SD-ALL video stream required.
FW-ELC- Firmware option for Electra X platforms, enabling encoding of one channel 1.1.0.0 7.3.0.0
X*-ENC- in any codec HD 1080p or 720p, or any codec SD 576i or 480i. One per
HD-ALL video stream required.
Firmware option for Electra X platform, enabling output of one Mobile/Web 1.0.0.0 7.0.0.7
Bit Rate video stream AVC Main or Baseline Profile, up to 30/25 fps and
up to 1080Px1920 with MPEG2 Transport Stream output.
FW-ELC-
X*-ENC-
MW-AVC-
SBR-HHD
FW-ELC- Firmware option for Electra X platform to enable the output of one Mobile 1.0.0.0 7.0.0.7
X*-ENC- /Web Bit Rate video stream AVC Main or Baseline Profile, up to 30/25 fps
MW-AVC- and up to 720px1280 with MPEG2 Transport Stream output.
SBR-HD
FW-ELC- Firmware option for Electra X platform to enable the output of one Mobile 1.0.0.0 7.0.0.7
X*-ENC- /Web Bit Rate video stream AVC Main or Baseline Profile, up to 30/25 fps
MW-AVC- and up to 480X260 with MPEG2 Transport Stream output.
SBR-SD
FW-ELC- Firmware option for Electra X, enabling output of one full OTT profile set 1.1.1.0 7.3.1.0
X*-ENC- of video streams. Supported formats are AVC progressive only, up to 30
OTT-AVC- /25 fps, and up to 720x576 with MPEG2 Transport Stream output.
SD
FW-ELC- Firmware option for Electra X, enabling output of one full OTT profile set 1.1.1.0 7.3.1.0
X*-ENC- of video streams. Supported formats are AVC, progressive or interlaced,
OTT-AVC- up to 60/50 fps, and up to 720x576 with MPEG2 Transport Stream output.
BSD
FW-ELC- Firmware option for Electra X, enabling output of one full OTT profile set 1.1.1.0 7.3.1.0
X*-ENC- of video streams. Supported formats are AVC, progressive only, up to 30
OTT-AVC- /25 fps, and up to 1920x1080 with MPEG2 Transport Stream output.
HD
FW-ELC- Firmware option for Electra X, enabling output of one full OTT profile set 1.1.1.0 7.3.1.0
X*-ENC- of video streams. Supported formats are AVC, progressive or interlaced,
OTT-AVC- up to 60/50 fps, and up to 1920x1080 with MPEG2 Transport Stream
BHD output.
FW-ELC- Firmware option for Electra X platform to enable AC-3 multichannel audio 1.0.0.0 7.0.0.7
X*-AUD- encoding. One per audio stream required.
ENC-DD-
MC
FW-ELC- Firmware option for Electra X platform to enable AC-3 stereo audio 1.0.0.0 7.0.0.7
X*-AUD- encoding. One per audio stream required.
ENC-DD-
ST
FW-ELC- Firmware option for Electra X platform to enable E-AC-3 multichannel 1.0.0.0 7.0.0.7
X*-AUD- audio encoding. One per audio stream required.
ENC-DDP-
MC
FW-ELC- Firmware option for Electra X platform to enable E-AC-3 stereo audio 1.0.0.0 7.0.0.7
X*-AUD- encoding. One per audio stream required.
ENC-DDP-
ST
FW-ELC- Firmware option for Electra X platform to enable AAC/HE AAC 1.0.0.0 7.0.0.7
X*-AUD- multichannel audio encoding. One per audio stream required.
ENC-AAC-
MC
FW-ELC- Firmware option for Electra X platform to enable AAC/HE AAC stereo 1.0.0.0 7.0.0.7
X*-AUD- audio encoding. One per audio stream required.
ENC-AAC-
ST
FW-ELC- Firmware option for Electra X platform to enable MPEG 1 Layer 2 stereo 1.0.0.0 7.0.0.7
X*-AUD- audio encoding. One per audio stream required.
ENC-MP2-
ST
FW-ELC- Firmware option for Electra X platform to enable multichannel audio 1.0.0.0 7.0.0.7
X*-AUD- leveling. One per audio stream required.
LVL-MC
FW-ELC- Firmware option for Electra X platform to enable stereo audio leveling. 1.0.0.0 7.0.0.7
X*-AUD- One per audio stream required.
LVL-ST
Ancillary Options
FW-ELC- Firmware option for Electra X platform to enable DPI and SCTE 35 1.0.0.0 7.0.0.7
X*-DPI support. One per DPI stream required.
FW-ELC- Firmware option for Electra X platform to enable Support ESAM interfaces 1.0.0.0 7.0.0.7
X*-DPI-
ESAM-
XCODE
FW-ELC- Firmware option for Electra X platform to enable DiviTrack over IP LAN 1.0.0.0 7.0.0.7
X*-DT-LAN functionality
FW-ELC- Firmware option for Electra X platform to enable DiviTrack over IP WAN 1.0.0.0 7.0.0.7
X*-DT- functionality
WAN
FW-ELC- Firmware option for Electra X platform to enable FEC on IP output . One 1.0.0.0 7.0.0.7
X*-FEC per chassis required.
FW-ELC- Firmware option for Electra X platform to enable PSIP table regeneration. 1.0.0.0 7.0.0.7
X*-PSIP- One per chassis required.
REGEN
FW-ELC- Firmware option for Electra X platform to enable broadcast quality up 1.0.0.0 7.0.0.7
X*-ENC- conversion or cross conversion of the SD or HD input video
UPCONV
FW-ELC- Firmware option for Electra X platform to enable video pre-processing 1.0.0.0 7.0.0.7
X*-PIC- features like MCTF. This is the basic option.
VPP-
BASIC
FW-ELC- Firmware option for Electra X platform to enable 608/708 closed caption 1.0.0.0 7.0.0.7
X*- conversion. One per video stream required.
608TO708-
CC-
XCODE
FW-ELC- Firmware option for Electra X platform to enable basic static Logo 1.0.0.0 7.0.0.7
X*-LOGO- 500x500 pixels maximum size
BASIC
Firmware option for Electra X platform to enable full screen slate 1.0.0.0 7.0.0.7
replacement. The slate is a still image with no associated audio
FW-ELC-
X*-SLATE-
BASIC
Version Information
Improved In order to both protect the system from attacks, as well as help prevent the system from
resilience to crashing during attacks and network scans, unused ports have been disabled and ports
network attacks still in use have been hardened.
(phase 2)
Display input and Using the unit's web GUI, you can now monitor what the current input and output AFD
output AFD value values are in order to aid troubleshooting.
in web GUI
Ability to enable Historically, Electra has always repeated splice_insert messages when there is sufficient
/disable time before the splice point (per SCTE recommendation) in order to ensure the message
splice_insert gets through to downstream equipment. This feature allows the user to optionally
repetition on disable this repetition if necessary for compatibility with downstream equipment.
output
Feature Description
Insert Historically, Electra has included an avail_descriptor in the output, even if none was
avail_descriptor in present in the input. In order to increase compatibility with downstream equipment,
the output only Electra will now only include the avail_descriptor in the output if it is also present in the
when it is also input.
present on the
input
FW-ELC-8K- Firmware option for ELC-8000 platforms, enabling a stream for logo or d_10.10 6.7.1
LOGO-1 slate insertion. One license per enabled stream.
FW-ELC-8K- Firmware option for ELC-8000 platforms, enabling PSIP table d_10.08 6.6.0
PSIP-REGEN regeneration. One license per platform.
FW-ELC-8K- Firmware option for ELC-8000 platforms, enabling output of one Low d_10.08 6.6.0
ENC-1SEG- Resolution ISDB-T 1-SEG profile.
AVC
FW-ELC-8K- Firmware option for ELC-8000 platforms, enabling PSIP table d_10.08 6.6.0
PSIP-REGEN regeneration. Price is per platform.
FW-ELC-8K- Electra 8000 firmware license enabling 1080p output. d_10.07 6.5.0
1080P
FW-ELC-8K- Firmware option for ELC-8000 platforms, adds ability to support d_10.02 6.2.0
1080PSF 1080PSF format. This license requires FW-ELC-8K-HD AVC license.
One license per video channel.
FW-ELC-8K- ELECTRA 8000 firmware license for HD MPEG-2 video encoding at d_09.07 5.7.0
MP2MEZZ 45MBPS CBR. One license per transport stream.
d_09.07 5.7.0
FW-ELC-8K- Electra 8000 firmware license for PSIP table spooling. One license per d_09.06 5.6.0
PSIP- transport stream.
SPOOLING
FW-ELC-8K- Firmware option for ELC-8200 platforms enabling broadcast quality up d_09.06 5.6.0
UPCONV conversion. Price is per channel.
FW-ELC-8K- Firmware option for ELC-8200 platforms enabling broadcast quality up d_09.06 5.6.0
UPCONV conversion. Price is per channel.
FW-ENC- Firmware option for Dolby E to Dolby Digital 5.1 transcoding on the d_09.06 5.6.0
XCODE- optional AHC-561 card of Electra encoders.
DOLBYE-TO-
DD-MC-561
FW-ENC- Firmware option for Dolby Digital to Dolby Digital Plus transcoding of d_09.06 5.6.0
XCODE-DD- one (1) 2.0 stream on the optional AHC-561 card of Electra encoders.
TO-DDPLUS-
ST-561
FW-ENC- Firmware option for Dolby Digital to Dolby Digital Plus transcoding of d_09.06 5.6.0
XCODE-DD- one (1) 5.1 stream or one (1) 2.0 stream on the optional AHC-561 card
TO-DDPLUS- of Electra encoders.
MC-561
FW-ELC-8K- Electra 8000 encoding firmware license for encoding any Dolby Digital d_09.05 5.5.0
ANYAUDIO- audio format on the on-board audio processor. One license per audio
DD-MAIN card.
FW-ELC-8K- Electra 8000 firmware license for any format HD video encoding. One d_09.05 5.5.0
ANYCODEC- license per video stream.
HD
FW-ELC-8K- Electra 8000 firmware license for any format SD video encoding. One d_09.05 5.5.0
ANYCODEC- license per video stream.
SD
d_09.05 5.5.0
FW-ELC-8K- Electra 8000 firmware license for any format SD, HD and PIP video
ANYFORMAT encoding. One license per video stream.
FW-ELC-8K- Electra 8000 encoding firmware license for 90 day demo use. One d_09.05 5.5.0
ANYFORMAT- license per video channel.
DEMO
FW-ELC-8K- Electra 8000 encoding firmware license for lab use. One license per d_09.05 5.5.0
ANYFORMAT- video channel.
LAB
FW-ELC-8K- Electra 8000 firmware license for AAC/HE AAC multichannel audio d_09.05 5.5.0
AUD-AAC- encoding. One license per audio stream.
MC
FW-ELC-8K- Electra 8000 firmware license for AAC/HE AAC multichannel audio d_09.05 5.5.0
AUD-AAC-ST encoding. One license per audio stream.
FW-ELC-8K- Electra 8000 firmware license for AC-3 multichannel audio encoding. d_09.05 5.5.0
AUD-DD-MC One license per audio stream.
FW-ELC-8K- Electra 8000 firmware license for AC-3 multichannel audio encoding. d_09.05 5.5.0
AUD-DD-ST One license per audio stream.
FW-ELC-8K- Electra 8000 firmware license for HD AVC video encoding. One d_09.05 5.5.0
HD-AVC license per video stream.
FW-ELC-8K- Electra 8000 firmware license for HD MPEG-2 video encoding. One d_09.05 5.5.0
HD-MP2 license per video stream.
FW-ELC-8K- Electra 8000 firmware license for 3x HD MPEG-2 video encodes plus d_09.05 5.5.0
HD-MP2-3CH- DTMX. One license per chassis.
DTMX
FW-ELC-8K- Electra 8000 firmware license for 4x HD MPEG-2 video encodes plus d_09.05 5.5.0
HD-MP2-4CH- DTMX. One license per chassis.
DTMX
FW-ELC-8K- Electra 8000 firmware license for AVC PIP video encoding. One d_09.05 5.5.0
PIP license per video stream.
FW-ELC-8K- Electra 8000 firmware license for SD AVC video encoding. One d_09.05 5.5.0
SD-AVC license per video stream.
FW-ELC-8K- Electra 8000 firmware license for SD MPEG-2 video encoding. One d_09.05 5.5.0
SD-MP2 license per video stream.
FW-ELC-8K- Electra 8000 firmware license for cold SPARE use valid for 45 days. d_09.05 5.5.0
SPARE One license per chassis.
FW-FLEX- Firmware for FLEX card enabling all Firmware options available for the d_09.05 5.5.0
ANYSPARE quoted FLEX Hardware configuration. This license is per FLEX card
and for use with cold spare devices. This license allows
commissioning the device for a period of 30 days.
FW-FLEX-SD- Firmware option for Electra and Ion platforms equipped with the FLEX d_09.05 5.5.0
MP2 decoder module, enabling decoding of one Standard Definition
MPEG2 4:2:0 stream and pass-through of up to 2 Audio streams in AC-
3 2.0 or MP1LII 2.0.
FW-FLEX-SD- Firmware option for Electra and Ion platforms equipped with the FLEX d_09.05 5.5.0
AVC decoder module, enabling decoding of one Standard Definition AVC 4:
2:0 stream and pass-through of up to 2 Audio streams in AC-3 2.0 or
MP1LII 2.0.
FW-FLEX-HD- Firmware option for Electra and Ion platforms equipped with the FLEX d_09.05 5.5.0
MP2 decoder module, enabling decoding of one High Definition MPEG2 4:2:
0 stream and pass-through of up to 2 Audio streams in AC-3 2.0 or
MP1LII 2.0.
FW-FLEX-HD- Firmware option for Electra and Ion platforms equipped with the FLEX d_09.05 5.5.0
AVC decoder module, enabling decoding of one High Definition AVC 4:2:0
stream and pass-through of up to 2 Audio streams in AC-3 2.0 or
MP1LII 2.0.
FW-FLEX- Firmware option for Electra and Ion platforms equipped with the FLEX d_09.05 5.5.0
AUDLVL-ST decoder module, enabling automatic audio leveling of one (1)
embedded stereo pair.
FW-FLEX- Firmware option for Electra and Ion platforms equipped with the FLEX d_09.05 5.5.0
AUDLVL-MC decoder module, enabling automatic audio leveling of one (1) multi-
channel 5.1 embedded audio stream.
Firmware option for Electra and Ion platforms equipped with the FLEX
decoder module, enabling decoding of one 4:2:0 video stream in either
HD/SD MPEG-2 or HD/SD AVC; and pass-through of up to 2 Audio
streams in AC-3 2.0 or MP1LII 2.0.
FW-FLEX- Firmware option for Electra and Ion platforms equipped with the FLEX d_09.05 5.5.0
ANYFORMAT- decoder module, enabling decoding of up to 2 HD/SD MPEG-2 or HD
LAB /SD AVC; pass-through or decoding of up to 3 Audio streams in AC-3
2.0, AAC 2.0, HE-AAC 2.0 or MP1LII 2.0; pass-through or decoding of
1 Audi stream in AC-3 5.1, AAC 5.1 or HE-AAC 5.1; LevelMagic™
Audio Level adjustment on up to 3 stereo or 1 Multichannel (5.1) audio
stream. The purchase of this license if for use for lab and test
environment only (non commercial).
FW-FLEX- Firmware option for Electra and Ion platforms equipped with the FLEX d_09.05 5.5.0
ANYFORMAT decoder module, enabling decoding of one HD/SD MPEG-2 or HD/SD
AVC video; pass-through or decoding of up to 3 Audio streams in AC-3
2.0, AAC 2.0, HE-AAC 2.0 or MP1LII 2.0; pass-through or decoding of
1 Audio stream in AC-3 5.1, AAC 5.1 or HE-AAC 5.1.
FW-FLEX- Firmware option for Electra and Ion platforms equipped with the FLEX d_09.05 5.5.0
8VSB decoder and 8VSB Receiver module, enabling reception of one ATSC
RF channel.
FW-ELC-8K- Enable closed caption up conversion of CEA-608 to full CEA-708 d_09.04 5.4.0
608TO708- closed captions on the Electra 8000, one license per video stream.
CC-XCODE
FW-ENC- FEC on IP output license. One license per chassis. d_09.03 5.3.0
FEC
FW-ENC- Firmware option for Dolby E to Dolby Digital 5.1 or Dolby Digital Plus d_09.03 5.3.0
XCODE- 5.1 transcoding on the optional AHC-561. One license per audio
DOLBYE-TO- stream.
DD-MC-561
FW-ENC- Firmware option for Dolby E decoding on the optional AHC-561. One d_09.03 5.3.0
DOLBYE- license per audio stream.
DEC-561
TO-DDPLUS- Firmware option for Dolby Digital to Dolby Digital Plus transcoding of
MC-561 one 5.1 stream or one 2.0 stream on the optional AHC-561. Once
license per input stream.
FW-ENC- FEC on IP output license. One license per chassis. d_09.03 5.3.0
FEC
FW-ENC- Firmware option for Dolby E decoding on the optional AHC-561. One d_09.03 5.3.0
DOLBYE- license per audio stream.
DEC-561
FW-ENC- Firmware option for Dolby Digital to Dolby Digital Plus transcoding of d_09.03 5.3.0
XCODE-DD- one 5.1 stream or one 2.0 stream on the optional AHC-561. Once
TO-DDPLUS- license per input stream.
MC-561
FW-ENC- Firmware option for Dolby E to Dolby Digital 5.1 or Dolby Digital Plus d_09.03 5.3.0
XCODE- 5.1 transcoding on the optional AHC-561. One license per audio
DOLBYE-TO- stream.
DD-MC-561
FW-FLEX- Firmware option for Electra and Ion platforms equipped with the FLEX d_09.02 5.2.0
DOLBY-MC decoder module, enabling decoding of one 5.1 Dolby Digital audio
stream.
FW-ELC- DiviTrackMX statmux license. One license per chassis. d_09.01 5.1.0
DTMX
FW-ENC- Firmware option for Dolby Digital 2.0 or Dolby Digital 5.1 to MPEG1 d_09.01 5.1.0
XCODE-DD- Layer II 2.0 transcoding on the optional AHC-RAC. One license per
TO-MP1LII- audio stream.
RAC
FW-FLEX- Firmware option for FLEX for 90 day demo use. One license per video d_09.01 5.1.0
ANYFORMAT- channel.
DEMO
FW-ELC-8K- IRIS channel license on an Electra 8K encoder. Per output video d_09.01 5.1.0
IRIS-1 stream.
FW-ELC-8K- IRIS channel license on an Electra 8K encoder. Per output video d_09.01 5.1.0
IRIS-1 stream.
FW-FLEX- Firmware option for FLEX for 90 day demo use. One license per video d_09.01 5.1.0
ANYFORMAT- channel.
DEMO
FW-ENC- Firmware option for Dolby Digital 2.0 or Dolby Digital 5.1 to MPEG1 d_09.01 5.1.0
XCODE-DD- Layer II 2.0 transcoding on the optional AHC-RAC. One license per
TO-MP1LII- audio stream.
RAC
FW-ELC- DiviTrackMX statmux license. One license per chassis. d_09.01 5.1.0
DTMX
Version Information
Picture This feature adds the ability to slightly enhance the colors in the picture in Yes
Enhancement order to provide a better viewer experience.
Advanced The advanced automatic filters now have the added capability to be Yes
Automatic Filters configured to the user's preference (sharper, softer, or balanced).
(Phase 2)
ISDB-Tb 1-Seg This feature adds the capability to encode ISDB-Tb 1-Seg streams in the Yes
Encoding same manner that Electra 8000 already supported.
Audio The existing audio description encoding functionality supported on RAC (UK Yes
Description /Australia/NZ) has been added to RAC2, with the addition of Nordig
Encoding on support.
RAC2
Audio Only Audio only output services are now supported. Note that we still require a Yes
Output Services valid video output be configured (and licensed), but this video output does
not have to be routed to a physical output.
Divitrack Data - Divitrack Data now supports reclaiming unused bits from the EIT(s) and N/A
EIT reclamation giving them back to the video to improve video quality.
Improved In order to both protect the system from attacks, as well as help prevent the N/A
resilience to system from crashing during attacks and network scans, unused ports have
network attacks been disabled and ports still in use have been hardened.
(phase 2)
Display input Using the unit's web GUI, you can now monitor what the current input and Yes
and output AFD output AFD values are in order to aid troubleshooting.
value in web
GUI
Ability to enable Historically, Electra has always repeated splice_insert messages when Yes
/disable there is sufficient time before the splice point (per SCTE recommendation)
splice_insert in order to ensure the message gets through to downstream equipment.
repetition on This feature allows the user to optionally disable this repetition if necessary
output for compatibility with downstream equipment.
Insert Historically, Electra has included an avail_descriptor in the output, even if N/A
avail_descriptor none was present in the input. In order to increase compatibility with
in the output downstream equipment, Electra will now only include the avail_descriptor in
only when it is the output if it is also present in the input.
also present on
the input
SDI Teletext to Using OP42/OP47 Teletext input, the Electra 9200 can automatically create Yes
DVB Subtitles DVB Subtitles streams on the output. Note that this functionality requires
Conversion IOM-RAC2.
Advanced IOM- The Electra 9200's web GUI now has the ability to control the following Yes
RAC2 audio advanced audio features of IOM-RAC2: audio leveling, audio metadata
functionality display and manipulation, Dolby E decoding, E-AC-3 (DD+) encoding, and
audio fail over.
Yes
Logo/slate This feature adds the capability to leverage the existing logo/slate
insertion using functionality via the Electra 9200 web GUI. The capabilities of this feature
the web GUI are identical to that which was introduced in the Electra 9200 under NMX
control with NMX 7.0.
Web GUI The Electra 9200 now supports login account privileges for its web GUI. Yes
account
privileges
FW-ELC-9K- PSIP generation license for static PSIP. Once license per i_09.19 7.1.0
PSIP-GEN platform.
FW-ELC-9K- Firmware option for ELC-9200 platforms, enabling a stream for i_09.17 6.7.1
LOGO-1 logo or slate insertion. One license per enabled stream.
FW-ELC-9K- Firmware option for ELC-9200 platforms, adds ability to support i_09.14 6.5.0
ENC-HD-AVC- encoding of one channel in 1080P@59.94 fps 4:2:0 format.
1080P
FW-ELC-9K-IRIS- IRIS monitoring license. One license per video stream. i_09.14 6.5.0
1
FW-ELC-9K-FEC FEC on IP output license. One license per chassis. i_09.14 6.5.0
FW-ELC-9K-DPI DPI and SCTE 35 support license. One license per video stream. i_09.14 6.5.0
FW-ELC-9K- AAC or HE-AAC stereo/multichannel audio decoding license. One i_09.14 6.5.0
AUD-DEC-AAC- license per audio stream.
MC
FW-ELC-9K- E-E-AC3 (Dolby Digital Plus) stereo/multichannel audio decoding i_09.14 6.5.0
AUD-DEC-DDP- license. One license per audio stream.
MC
FW-ELC-9K- E-AC-3 5.1 multichannel audio encoding license. One license per i_09.14 6.5.0
AUD-ENC-DDP- audio stream.
MC
FW-ELC-9K- Encoding and decoding license for all Electra 9200 functions for i_09.12 6.2.1
SUPPORT 45 day support usage. One license per chassis.
FW-ELC-9K- Encoding license for 180 day demo use. One license per chassis. i_09.12 6.2.1
DEMO
FW-ELC-9K-LAB Encoding firmware license for lab use. One license per chassis. i_09.12 6.2.1
FW-ELC-9K- AAC/HE AAC multichannel audio encoding license. One license i_09.12 6.2.1
AUD-ENC-AAC- per audio stream.
MC
FW-ELC-9K- AAC/HE AAC stereo audio encoding license. One license per i_09.12 6.2.1
AUD-ENC-AAC- audio stream.
ST
FW-ELC-9K- AC-3 multichannel audio encoding license. One license per audio i_09.12 6.2.1
AUD-ENC-DD- stream.
MC
FW-ELC-9K- AC-3 stereo audio encoding license. One license per audio i_09.12 6.2.1
AUD-ENC-DD- stream.
ST
FW-ELC-9K- E-AC-3 stereo audio encoding license. One license per audio i_09.12 6.2.1
AUD-ENC-DDP- stream.
ST
FW-ELC-9K- AC-3 multichannel audio decoding license. One license per audio i_09.12 6.2.1
AUD-DEC-DD- stream.
MC
FW-ELC-9K- AC-3 stereo audio decoding license. One license per audio i_09.12 6.2.1
AUD-DEC-DD- stream.
ST
FW-ELC-9K- Dolby E audio decoding license. One license per audio stream. i_09.12 6.2.1
AUD-DEC-
DOLBY-E
FW-ELC-9K- HD AVC video encoding license. One license per video stream. i_09.12 6.2.1
ENC-HD-AVC
FW-ELC-9K- HD AVC 1080PsF video encoding license. One license per video i_09.12 6.2.1
ENC-HD-AVC- stream.
1080PSF
FW-ELC-9K- HD MPEG-2 video encoding license. One license per video i_09.12 6.2.1
ENC-HD-MP2 stream.
FW-ELC-9K- AVC PIP video encoding license. One license per video stream. i_09.12 6.2.1
ENC-PIP-AVC
FW-ELC-9K- SD AVC video encoding license. One license per video stream. i_09.12 6.2.1
ENC-SD-AVC
FW-ELC-9K- SD MPEG-2 video encoding license. One license per video i_09.12 6.2.1
ENC-SD-MP2 stream.
FW-ELC-9K- Up/cross conversion license. One license per video stream. i_09.12 6.2.1
ENC-UPCONV
FW-ELC-9K-3HD- 3x HD MPEG-2 video encodes plus DTMX license. One license i_09.12 6.2.1
MP2-DTMX-B per chassis.
FW-ELC-9K-4HD- 4x HD MPEG-2 video encodes plus DTMX license. One license i_09.12 6.2.1
MP2-DTMX-B per chassis.
FW-ELC-9K- HD AVC video decoding license. One license per video stream. i_09.12 6.2.1
DEC-HD-AVC
FW-ELC-9K- HD MPEG-2 video decoding license. One license per video i_09.12 6.2.1
DEC-HD-MP2 stream.
FW-ELC-9K- SD AVC video decoding license. One license per video stream. i_09.12 6.2.1
DEC-SD-AVC
FW-ELC-9K- SD MPEG-2 video decoding license. One license per video i_09.12 6.2.1
DEC-SD-MP2 stream.
FW-ELC-9K- PSIP table spooling license. One license per transport stream. i_09.12 6.2.1
PSIP-SPOOLING
FW-ELC-9K- DiviTrackMX statmux license. One license per chassis. i_09.12 6.2.1
DTMX
FW-ELC-9K- Enable closed caption up conversion of CEA-608 to full CEA-708 i_09.12 6.2.1
608TO708-CC- closed captions on the Electra 9000. One license per video
XCODE stream.
FW-ELC-9K- Enabling reception of one ATSC RF channel with the optional i_09.12 6.2.1
8VSB 8VSB receiver module license. One license per RF decode.
i_09.12 6.2.1
FW-ELC-9K- Stereo audio leveling license. One license per audio stream. i_09.12 6.2.1
AUD-LVL-ST
FW-ELC-9K- GBE IP input license. One license per chassis. i_09.12 6.2.1
GBE-IN
FW-ELC-9K- HD MPEG-2 video encoding at 45Mbps CBR license. One license i_09.12 6.2.0
ENC-HD-MP2-45 per video stream.
Note:
The GbE Pro (or GbE 1G) card's name has changed to: Dual GbE card.
This page contains information specific to this software release only. Refer to the ProStream 1000
Hardware User’s Guide for installation information.
Version Information
5.6.1 Compatibility
The firmware included in this release may run only on ProStream 1000 devices that meet the following pre-
requisites:
Hardware version/revision:
Chassis, CPC card: 256 MB devices are not supported starting NMX 7.0 and above
Boot code versions:
1 GB devices – boot version 3.0.4.
RTP support for Ability to choose IP RTP encapsulation for Multiscreen applications
Multiscreen
HD+ profiles 1280x720p 50 fps (50Hz) /59.94 fps (60Hz) - can be set at bitrate of 3-
8Mbps ( Only a 1080i25/30 and 720p50/60 inputs can be transcoded to
720p50/ 59.94)
1920x1080p 25 fps (50Hz) / 29.97fps (60Hz) - can be set at bitrate of 3-
8Mbps ( Only a 1080i input can be transcoded to 1080p25/29.97)
These new profiles are IDR aligned with rest of the profiles
ACE - dual captions Ability to convert the closed captions from the incoming stream into two types of
SCTE-20 and ATSC A caption formats at the SD MPEG-2 output of the transcoder, SCTE-20 and ATSC A
/53 /53
ACE - AFD generation ACE adds the ability to generate AFD for SD to SD and HD to HD transcoding (if
for SD to SD and HD to the AFD is missing at the input)
HD
ACE - Logo insertion ACE adds support for logo insertion on broadcast transcoded streams.
for Broadcast
Logo Insertion places a small user-provided logo image over the input video.
The image is static (non-animated) and can be set to required transparency
from 0 to 100% (0 = Opaque, 100 = Invisible).
Each transcoded output can be assigned a different logo, with unique
control and positioning ( user indicates location by horizontal and vertical
offsets from the 4 corners )
The logo file is a PNG file
Logo size can be up to 1/8 of the screen size
Slate insertion for Support slate insertion for Multiscreen transcoding application
Multiscreen
One slate as alternative service per MBTS group. Slate is alternative input video
stream
Slate Insertion control Choose slate source from pre-defined slate list
ProStream 9000 with ACE features an ultrahigh-density architecture that dramatically reduces the amount of
rack space required to meet growing processing and transcoding requirements. System flexibility and workflow
versatility are achieved with modular audio/video processing modules and next-generation, high capacity IP
processing cards. Low power consumption, high reliability and simplified serviceability result in a best-in-class,
multiformat platform that offers superior video quality and OPEX.
Note:
The GbE 4G card's name has changed to: Quad GbE card.
This page contains information specific to this software release only. Refer to the ProStream 9000
Hardware User’s Guide for installation information.
Version Information
Feature Description
Quad GbE card (Juno) - Ability to receive and transmit Ethernet packets with VLAN Tagging (IEEE Std.
Vlan Tagging 802.1Q). Available on ProStream 9000 and Quad GbE card ( Juno) only.
Feature Description
Quad GbE card (Juno) Available on ProStream 9000 and Quad GbE card ( Juno) only.
- 10G port
10G Support is enabled on 1 port Juno (Port xGbE2) with SFP+. Port redundancy
is not supported in 10G
Quad GbE card (Juno) Unicast support for both input and output is now supported on Quad GbE card
- Unicast output
support
Port Shut down upon Port shutdown in case all configured incoming PIDs are inactive. This feature is
redundancy supported for both ASI and IP ports
This feature is intended for hot-hot scheme in order to cause the switch to selected
the alternative path
Trigger Condition for shutting down a port: All configured PIDs (coming from input)
have no bitrate.
Long Tail Splicing/ Service Substitution is supported on Quad GbE card ( Juno) only and is part of
Service Substitution splicing support
RTP support for Ability to choose IP RTP encapsulation for Multiscreen applications
Multiscreen
Feature Description
HD+ profiles 1280x720p 50 fps (50Hz) /59.94 fps (60Hz) - can be set at bitrate of 3-
8Mbps ( Only a 1080i25/30 and 720p50/60 inputs can be transcoded to
720p50/ 59.94)
1920x1080p 25 fps (50Hz) / 29.97fps (60Hz) - can be set at bitrate of 3-
8Mbps ( Only a 1080i input can be transcoded to 1080p25/29.97)
These new profiles are IDR aligned with rest of the profiles
ACE - dual captions Ability to convert the closed captions from the incoming stream into two types of
SCTE-20 and ATSC A caption formats at the SD MPEG-2 output of the transcoder, SCTE-20 and ATSC A
/53 /53
ACE - AFD generation ACE adds the ability to generate AFD for SD to SD and HD to HD transcoding (if
for SD to SD and HD to the AFD is missing at the input)
HD
ACE - Logo insertion ACE adds support for logo insertion on broadcast transcoded streams.
for Broadcast
Logo Insertion places a small user-provided logo image over the input video.
The image is static (non-animated) and can be set to required transparency
from 0 to 100% (0 = Opaque, 100 = Invisible).
Each transcoded output can be assigned a different logo, with unique
control and positioning ( user indicates location by horizontal and vertical
offsets from the 4 corners )
The logo file is a PNG file
Logo size can be up to 1/8 of the screen size
Slate insertion for Support slate insertion for Multiscreen transcoding application
Multiscreen
One slate as alternative service per MBTS group. Slate is alternative input video
stream
Blackout system 1) DNS ( Domain Name System) resolver ( client ) support - ability to configure up
to 4 DNS servers
2) Red button at service level - ability to manually switch back to main service in
case lost of communication with BMS
3) Dual DPI architecture - support splice insert for ad insertion ( type 5) and time
signal ( type 6) for blackout
Feature Description
Slate Insertion control Choose slate source from pre-defined slate list
5.8.1 Introduction
The ProView 8100™ is an advanced Integrated Receiver Decoder (IRD) platform that optimizes primary
distribution of video content over satellite, ASI or IP delivery networks. With an advanced feature set and
compact design, the ProView 8000 IRD family increases workflow efficiencies, cost savings, and reliability for
global broadcasters and service providers, simplifying the migration to an IP infrastructure and launch of value-
added services.
The ProView 8100™ is ideal for use in a wide range of applications, from basic monitoring to end-point delivery
from the distribution network. The IRD can act as a stand-alone unit or as part of a widely dispersed primary
distribution network under the control of Harmonic’s DMS™ video Distribution Management System. DMS
provides broadcasters and service providers with powerful control tools for remotely managing large device
populations, enabling secure broadcast of video content over satellite or IP delivery.
Designed to enhance single-channel commercial decoding applications, the ProView 8100 supports advanced
decoding, descrambling, and high quality up/down conversion. The flexible IRD supports multiple on board input
options, including DVB-S/S2, DVB-ASI, and IP, and outputs to ASI and IP. Advanced descrambling and
multiplexing capabilities further improve workflow efficiencies, eliminating the need for a separate descrambler.
An intuitive HTTP web-based graphical user interface lowers the learning curve for operators
TS Descrambling Applications
The ProView 8100 is designed to economically meet the needs of digital turn around operators. Using its on-
board dual DVB Common Interface and its embedded descrambling engines, the ProView 8100 descrambles
and re-multiplexes selected programs, applying the operator’s CA to the new digital chain. The ProView 8100
enables operators to create new SPTSs or an MPTS comprised of re-multiplexed services from the original
streams. It is possible to output programs over IP or ASI. The ProView 8000 also supports all IP headend
architectures, using Harmonic’s Flex encoder or ACE card for operators wishing to re-encode content.
Decoding Applications
The Harmonic ProView 8000 professional receiver decoder is designed to provide a flexible solution for all
applications including SD/HD MPEG-2/MPEG-4 AVC 4:2:0 decoding for the primary and secondary distribution
markets and up/down conversion. It is equipped with industry standard digital and analog outputs, including
analog video and audio, AES/EBU, SD-SDI and HD-SDI. The unit also performs HD down-conversion, aspect
ratio adaptation of HD programs to generate professional quality baseband analog video and audio outputs for
easy integration with the existing cable network infrastructure.
Version Information
Input Redundancy
Support has been added for Hot-Standby input redundancy between all the GbE sockets (regular IP socket or
Zixi socket). The input redundancy is in addition to program redundancy that was released in a previous
version.
TS output mute
Support has been added for TS output mute in case of MPEG sync loss. This is a configurable parameter and it
is aimed to trigger redundancy at a switch that receives the ProView 8100 output.
5.9.1 Introduction
The Harmonic ProView 7100 is a single rack unit (1RU) scalable receiver, DVB descrambler, multi-format video
decoder, video transcoder and MPEG stream processor. The modular ProView 7100 addresses the full
spectrum of content reception applications from single channel decoding to descrambling and re-multiplexing of
multiple transport streams.
1. Upgrade to 3.6 from a version previous to 3.1 requires upgrade through 3.1
2. Telnet has been removed and is replaced by SSH
Harnessing a flexible and modular design, the ProView 7100 addresses the vast spectrum of content reception
applications, from single-channel decoding (4:2:0/4:2:2 10bits) and MPEG-4 AVC to MPEG-2 transcoding to
DVB descrambling and remultiplexing of multiple transport streams.
TS Descrambling Applications
The ProView7100 is designed to economically meet the needs of digital turn around operators. Using its on-
board two/quad DVB common interfaces and its embedded descrambling engines, the ProView7100
descrambles and re-multiplexes selected services from up to four transport streams, applying the operator’s CA
to the new digital chain. The ProView7100 enables operators to create new SPTS or MPTS transport streams
comprised of re-multiplexed services from the original stream(s). It is possible to output programs over IP or
ASI.
The ProView7100 also supports all IP headend architectures, using Harmonic's Flex encoder card for operators
wishing to re-encode content.
Decoding Applications
The Harmonic ProView 7100 professional receiver decoder is designed to provide a flexible solution for all
applications, from SD/HD MPEG-2/MPEG4 AVC 4:2:0 decoding for the primary and secondary distribution
markets, to 4:2:2 10 bits up to 1080p decoding for the contribution market. It is equipped with industry standard
digital and analog outputs, including analog video and audio, AES/EBU, SD-SDI, HD-SDI and 3G-SDI. The unit
also performs HD down-conversion and aspect ratio adaptation of HD programs to generate professional quality
baseband analog video and audio outputs for easy integration with the existing cable network infrastructure.
Transcoding Applications
The Harmonic ProView7100 professional receiver can be configured to perform any-to-any transcoding of up to
eight channels of H.264 to MPEG-2, allowing programmers to efficiently distribute superior-quality video content
while using minimal satellite transponder capacity. Content can be received and transcoded to any resolution
required by the local operator/affiliate.
Version Information
ProMedia Live
ProMedia Package
ProMedia Origin
ProMedia Live is a real-time video processing and encoding system with enhanced video codec technology for
creating high-quality internet video streams. Delivering the best picture quality for the bandwidth, ProMedia Live
brings high performance video processing that supports the right resolutions needed for a live environment.
ProMedia Live splits adaptive bit-rate encoding across multiple machines for efficient media processing at
maximum speed.
ProMedia Package is a commercial-grade adaptive stream preparation system for scalable, secure, high-value
Internet video services. ProMedia Package supports all streaming protocol standards in use today and offers
the flexibility to choose the correct resolutions and bitrates on output for use multiples times without
repackaging. Offering tight integration with multiple DRM vendors, ProMedia Package gives you the freedom to
choose the right encryption format. With support from NMX, multiple ProMedia Package devices can scale to
support thousands of simultaneous streams while utilizing NMX’s powerful monitoring and management tools.
ProMedia Origin functions as a publisher that hosts HTTP streaming content from ProMedia Package and
publishes the content to the subscriber through the CDN. Operators can monitor alarms related to network
interfaces, storage, and the status of live channels.
Feature Description
Video Visual Quality Enables Visual Quality optimization for AVC video encoding.
optimization
Automatic Audio Level Enables automatic audio level adjustment for IP and SDI sources:
Adjustment
Applicable input codec: MPEG-1 Audio Layer 2, AAC, Dolby E,
Dolby Digital, Dolby Digital Plus
Applicable output codec: MPEG-1 Audio Layer 2, AAC, Dolby Digital
Plus
Feature Description
Teletext Subtitle Supports Teletext subtitle conversion to SMPTE-TT XML files for HLS, Smooth
Conversion Streaming, HDS, and RTMP outputs.
Network End of Day Supports Network End of Day slate insertion/blackout triggered by SCTE 35
Slate Insertion messages for all packages output.
Common Encryption Supports common encryption using multi-DRM for HLS output.
Dolby Digital Plus Audio Supports two formats of Dolby Digital Plus audio codec for HLS output: ATSC and
Output DVB.
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are registered
trademarks of Dolby Laboratories. Dolby E, Dolby Digital, Dolby Digital Plus are trademarks of Dolby
Laboratories. Confidential Unpublished Works, © 2014 Dolby Laboratories, Inc. All rights reserved.
Ellipse 3000 encoder supports all SD and HD MPEG-2 and MPEG-4 AVC codecs at 4:2:0 or 4:2:2 chroma
subsampling with 8 or 10 bits. Fully firmware upgradeable, the encoders offer a smooth and cost-effective
migration path from MPEG-2 SD 4:2:0 8-bit to AVC HD 4:2:2 10-bit compression schemes, making them among
the most versatile contribution encoders available. Options for remultiplexing and cascading allow the devices
to operate on a stand-alone basis with no need for external multiplexers or PSI generators.
All video codecs are supported - encoding of MPEG-2 / MPEG-4 AVC, SD/HD, 420/422 8/10 bits
VQ focus:
1080i / 720p / SD
MPEG-4, 4:2:0 / 4:2:2 (8/10 bits)
MPEG-2, 4:2:0 / 4:2:2
Ultra low delay, low delay and standard delay
VANC:
CC, VITC, AFD
IP Output
Dual GbE IP output, RJ-45, auto-negotiation
Auto MDI/MDIX crossover
UDP/RTP
TOS, TTL configurable values
SMPTE-2022 FEC (optional)
M-SPTS support (optional)
Data Asynchronous RS-232 up to 115 Kbaud
MPE (Multi Protocol Encapsulation) Up to 20 Mbps
SATELLITE MODULATOR OUTPUT (ELLIPSE 3200 ONLY)
L-Band
DVB-S QPSK
DVB-DSNG QPSK, 8PSK, 16QAM (optional)
DVB-S2 QPSK, 8PSK, 16APSK (optional)
Frequency 950-1750 MHz (50 Hz steps)
Symbol Rate 50 ksps -45 Msps (45Msym requires license)
Roll-Off Factor 35%, 25%, 20%, and CCT - 15%, 10% and 5%
Output Power -50 dBm to -7 dBm (0.5 dB steps)
Spurious Level -65 dBc @ -10 dBm
Monitoring Output Power -45 dBm
Monitoring Output Frequency - Transmit frequency
Features:
Constant code rate modulation (CCM)
16 Kb and 64 Kb FEC block support
Pilot mode
External block up converter (BUC) support
DC Feed for BUC up to 24 VDC 400 mA
Selectable 10 MHz reference clock (in-band or external)
IF
DVB-S QPSK
DVB-DSNG QPSK, 8PSK, 16QAM (optional)
DVB-S2 QPSK, 8PSK, 16APSK (optional)
Frequency 50-180 MHz (1 kHz steps)
Output Power -30 dBm to 5 dBm (0.5 dB)
Spurious Level -65 dBc @ -10 dBm
Selectable Output Impendence 50 /75
L-Band Monitoring Output Power - 45 dBm
L-Band Monitoring Output Frequency 1080 MHz
SYSTEM MANAGEMENT
Remote - Web-based management, SNMP
Local - Graphical front panel with quick access keys and alphanumeric keypad
Software Upgrades via FTP
Dry Contact Alarms (GPI) One output for various status and faults
6 Resolved Issues
NMX- NMX- "&" character is not allowed in stream name after upgrade. 7.3.2.0.300
48250 48227
NMX- [Shutdown Port] NMX doesn't show shutdown port alarm for ASI port. 7.3.2.0.296
48190 Duplicate of NMX-48308 "Difference in alarm behavior after NMX upgrade"
NMX- NMX- “GbE Socket Failure" alarm after upgrading from NMX 6.7 to 7.1.4 because 7.3.2.0.292
48179 47938 of duplicated Input Multicast sockets provisioned to Prostream
NMX- NMX- Origin Service Module Stopped alarm is not shown in NMX 7.3.2.0.284
48146 48090
NMX- NMX- NMX Designer stops to respond after deleting several transports 7.3.2.0.266
48032 47517 simultaneously.
NMX- NMX- Changing MUX Group on a large system can take more than 20 minutes and 7.3.2.0.267
48012 47624 is service affecting.
NMX- NMX- NMX Will Crash When using Amethyst Switch In Version 2.20.04 7.3.2.0.255
47891 47696
NMX- NMX- NMX extraction does not recognize EIT table. 7.3.2.0.255
47876 47874
NMX- [Doc-RN] The "Logo Insertion Status" alarm is disabled by default 7.3.2.0.280
47858
NMX- NMX- Issues with ACE Transcoding where the PCR PID at the input is not on the 7.3.2.0.255
47769 47767 video.
NMX- AFR- Increase the max bitrate on GBE Juno output from 800M to 915M 7.3.2.0.249
47735 29400
NMX- NMX- NMX Lockup during excessive NMX auto catalog BUs 7.3.2.0.237
47669 47499
NMX- NMX- Update transport operation fails when the source transport has is /has been 7.3.2.0.226
47494 47479 transformed to MBTS at the output
NMX- NMX- When changing audio properties the Dolby Audio PID descriptor is deleted. 7.3.2.0.216
47420 47418
NMX- NMX- Harmonic Specific AAC Bitrate Descriptor (0xDD)” show TS bitrate in place 7.3.2.0.214
47390 47380 of ES bitrate for AAC audio streams
NMX- NMX- NMX SYNC issue - PAL VBI on source is changed to NTSC on target 7.3.2.0.193
47292 47248
NMX- NMX- NMX version upgrade to 7.1.3 audio "Low Delay" setting bitrate different than 7.3.2.0.193
47285 47231 output bitrate.
NMX- NMX- Email notification not working from daily reports or Dashboard 7.3.2.0.197
47221 46654
NMX- NMX- Email notification not working from daily reports or Dashboard 7.3.1.0.186
47219 46654
NMX- ACP- Unexpected behavior with Port disconnect when in Dual Mode 7.3.1.0.169
47081 4571
NMX- NMX- Input Processing Reference Level Values are reversed 7.3.1.0.165
47063 47061
NMX- NMX- there are some alarms that if you try to modify the the DM GUI crashes. 7.3.1.0.172
47050 46955
NMX- NMX- Can not set Audio codec property of 'Channel Mode: Stereo (2/0)' with 7.3.1.0.158
47028 46999 'Source Channel: Right only'
NMX- NMX- Provisioning issue when an input TS is disabled while it has the Gbe socket 7.3.1.0.153
46982 45919 alarm.
NMX- NMX- NMX server crashes a minute after installing server software. 7.3.1.0.166
46951 46916
NMX- NMX- Original packaging profile setting cannot preserve in new service after 7.3.1.0.140
46839 46740 loading service template
NMX- NMX- [MW] Audio PID Stream type isn't changed after it was loaded from template 7.3.1.0.124
46732 46635
NMX- NMX- When video stream is disabled, all the audio streams under the same 7.3.1.0.117
46704 40524 program are getting disabled. This is a wrong behavior. Only video stream
should be disabled.
NMX- NMX- NMX 7.1.3 ACE OTT Export to xlsx error 7.3.1.0.115
46691 46621
NMX- NMX- NMX 7.1.3 - problem with double CA System Descriptors (SCG mode) 7.3.1.0.108
46576 46370
NMX- Missing PMT pids after modifying stream pid number 7.3.1.0.106
46567
NMX- NMX- Downconvert channels (HD to SD) - Service template does not work for 7.3.1.0.104
46551 46453 PS9k Ace
NMX- NMX- Tree view is displaying incorrect audio bitrate values 7.3.1.0.102
46534 46531
NMX- NMX- NMX 7.3GA Redundancy Menu Switch to grayed out. 7.3.1.0.141
46533 46492
NMX- ACP- TR 101 290 error: Minimum any section repetition error on PSI table (e.g. 7.3.1.0.99
46511 4270 SDT, EIT, NIT)
NMX- Apply Service Template to stream object caused MIB automation Tables 7.3.1.0.114
46480 omit circuit entries.
NMX- NMX- ISO Language descriptor is not updated when modifying the language field in 7.3.1.0.93
46458 46406 the audio PID properties.
NMX- NMX- NMX is raising an error message when coping T2 descriptor XML file from 7.3.1.0.93
46451 46446 NMX 6.7 to NMX 7.1.3.
NMX- NMX-
46424 45244
NMX- NMX- Pool Bit-rate changes and GUI issues when configuring 'Max' bit-rate Video 7.3.1.0.120
46409 46261 Component
NMX- NMX- Name change undone when editing service configuration 7.3.0.0.86
46396 46349
NMX- NMX- Unable to configure more than 200 streams per MUX group. 7.3.0.0.86
46394 46360
NMX- NMX- ACE Transcoding fields are not available in PSK output transport. 7.3.0.0.73
46208 46200
NMX- NMX- Incorrect device type is defined on the output TS following an upgrade from 7.3.0.0.65
46101 46099 6.6.5 to 7.1.3.
NMX- NMX- The customer tried to restore a configuration from daily backup after system 7.3.1.0.91
46080 46079 crash, but the database reported "object repository server failure".
NMX- NMX- Hardware mismatch alarm is asserted on SMD 9300 modulator.d 7.3.0.0.63
46073 46041
NMX- NMX- NMX upgrade from 6.2.1 to 7.1.3 causes corruption to LRV configuration and 7.3.0.0.57
46021 45981 FULL service outage (main and LRV).
NMX- NMX- Provisioning issue when an input TS is disabled while it has the Gbe socket 7.3.0.0.66
45920 45919 alarm.
NMX- NMX- Prostream Audio Transcoding - some fields from the Level Magic section are 7.3.0.0.41
45875 45827 missing after catalog upgrade
NMX- [APEM][Doc-RN] Unexpected PMLP service restart after upgrade the NMX 7.3.0.0.71
45865 catalog from NMX 7.1.2.0 to 7.3.0.0
NMX- NMX- Problems with Consolidated alarms locking up when polling 36 NMX system, 7.3.0.0.41
45831 45829
NMX- NMX- Services cannot provision with error 'Invalid Interface Settings' after replacing 7.3.0.0.37
45811 45763 the device from 1200 to 1400.
NMX- NMX- uncheck/check one of my publishing profiles issue with NMX7.1 7.3.0.0.61
45791 42321
NMX- NMX- When Upgrading Catloague from NMX 6.6.7 to 7.1.3 - The Input Pre 7.3.0.0.28
45695 45694 Processing Paramter is Automaically Changed
NMX- NMX- Request for to add information to release notes that the Mossquito filter is no 7.3.0.0.44
45692 45691 longer supported in NMX 7.x versions
NMX- NMX- NMX 7.1.3 automatically add Harmonic bitrate descriptor to OTT output 7.3.0.0.77
45659 45658 programs that cannot be properly deleted.
NMX- Wrong video bitrate range for ElectraX broadcast CBR output. Currently the { Unknown
45642 range used is the same as VBR bitrate range which is not correct Build }
NMX- NMX- High and increasing size of automatic file backup in NMX. { Unknown
45588 45587 Build }
NMX- NMX- 'Unspecified' Transport type will create a GUI error after upgrading from 7.3.0.0.24
45468 45467 NMX4.10 to NMX7
NMX- MGMT port support NIC Teaming enable and Disable for NMX7.3 GA 7.3.0.0.28
45465 Vs. NMX7.3 LA NIC teaming is always turn on with option of "Alarm on
Backup Disconnect. Select True to enable the alarm"
Disconnect for non-pluged MGMT port2, please disable NIC teaming to remit
the alarm
NMX- NMX- Port alarm 'Generic Profile Fault / PID missing' is raised incorrectly 7.3.0.0.30
45463 45462
NMX- NMX- NMX Designer crashes in version 7.1.3 when adding a new output TS 7.3.0.0.38
45447 45446
NMX- NMX- NMX logs report actions being performed by users that are not logged in 7.3.0.0.51
45353 45351
NMX- Use M+N Balanced (1:2) Input Switch with 8 levels SDI Port for Echo Star 7.3.0.0.4
45316 Electra X Divitrack map, provision failed with only one of 8 channels per
chassis got correct provision path
NMX- NMX- Issues to loading Templates for Elc 82xx input transports. 7.3.0.0-
45291 45290 eng.622
NMX- NMX- When we upgrade a catalog from NMX 5.7.4 to 7.1.3 we are finding that the 7.3.0.0.3
45289 45288 service redundancy they have disappears from the service configuration.
NMX- GRID- Lineup Editor reporting wrong state of streams from Audio encoder 7.3.0.0-
45155 761 eng.604
NMX- ELC- Audio encoder card busy and stream underflow errors. 7.3.0.0-
45135 19468 eng.604
NMX- NMX- Europa/Electra Element manager crash during domain manager start 7.3.0.0-
45103 34291 eng.594
NMX- AFR- Slate PCR jitter from slate MPTS input. 7.3.0.0-
45003 25545 eng.587
NMX- NMX- NMX upgrade to 7.1.3. changes input format for LRV on ION AVC FLEX 7.3.0.0-
44952 44937 input services eng.560
NMX- NMX- Subtitle descriptor(0x59) cannot be added under streams level at the output 7.3.0.0-
44942 44941 if the input Transport type is Electra eng.560
NMX- ACP- Wrong Dolby input metadata is shown. Channel mode shows stereo for 3/2 7.3.0.0-
44926 3827 source with PCM 2.0 switch in between. eng.589
NMX- NMX- Video frame rate changed from 25 to 29.97 following an upgrade from 5.7.4 7.3.0.0-
44892 44891 to 7.1.3. eng.549
NMX- (SE)(PMP)(SkyItalia) Set Data stream 'Private Data Type' to Teletext, GUI 7.3.0.0-
44774 always set Stream Type to 0xF3 user-defined data stream. When User set eng.570
the stream Type to 0x6, 'Private Data Type' changed to DVB Subtitle
NMX- NMX- video stream descriptor enabled/disabled state reported incorrect by NMX 7.3.0.0-
44685 44684 DESIGNER (OPERATOR is OK) eng.517
NMX- AFR- PID Presence Detection should not be available for passed DPI PID 7.3.0.0-
44588 25021 eng.500
NMX- NMX- Constant PCR feature is unchecked after catalog upgrade 7.3.0.0-
44370 44369 eng.482
NMX- NMX- GUI constant PCR check box has reversed impact on the stream 7.3.0.0-
44368 44367 eng.482
PMPO - packager provisioning for audio doesn't take affect with customer.
NMX- NMX- LegacyMode key for SAPI compatability is not setup correctly 7.3.0.0-
44321 44320 eng.469
NMX- NMX- Service list descriptor is not updated when disabling or enabling services at 7.3.0.0-
44275 44274 the output transport. eng.478
NMX- NMX- NMX Provision alarm on some of the channels, specific to Package and 7.3.0.0.29
44269 44268 Origin 2.0.
Same Service Publishing Name were assigned by using 1 input to 2 output
configuration. This caused provision error and channels were not able to
resume.
NMX- NMX- After NMX upgrade from 6.4.1.1 to 7.1.1 downconverted Electra8240 with 7.3.0.0-
44210 44209 FLEX have incorrect configuration. eng.458
NMX- NMX- Switch Port Failure error when configuring Miranda NVision 5128 router on 7.3.0.0-
44185 44184 NMX 7.1.1 eng.486
NMX- NMX- NMX crashes when provisioning due to a long name of data stream 7.3.0.0-
44182 44181 eng.478
NMX- AFR- With NMX 6.7.0.0.406 and ProStream 06.05.10.001, can low bit rate streams 7.3.0.0-
44163 23128 such as TDT PIDs utilize PID detection without asserting many fictitious eng.446
missing pid alarms?
NMX- NMX- Unchecked "Use NTP server" in Domain Manager Option but NTP server IP 7.3.0.0-
44159 44158 still provision to device eng.489
NMX- NMX- Missing alarm in NMX on Juno card level: "DvBus; Got bad timestamp from 7.3.0.0-
44080 37992 DvBus" eng.446
NMX- NMX- Provision Error - Invalid XML format of channel AllParams. The element . 7.3.0.0-
44056 44055 AudioPreProc has invalid child element. eng.419
NMX- NMX- Failed to access Vikinx video router via serial. 7.3.0.0-
44017 44016 eng.486
NMX- NMX- Inconsistent limit warning for minimum bit rate parameter set in OPTION's 7.3.0.0-
44001 44000 eng.521
NMX- NMX- NMX Application Exception - Unable to cast object of type MS.Internal. 7.3.0.0-
43978 43976 NamedObject eng.498
NMX- NMX- Alarm view does not work properly just after NMX startup 7.3.0.0-
43969 43968 eng.522
NMX- AFR- Change PS9K “Gbe-4G Internal SW Error” alarm to – "PS9K “Gbe-4G 7.3.0.0-
43842 23420 Internal SW Error - Wrong configuration" eng.406
NMX- NMX- Loading any of D34 catalogs takes long time and loss of stream error and 7.3.0.0-
43813 43810 generic profil eng.393
NMX- NMX- The "Burn in Subtitles" option of the PMLP services is unselected after an 7.3.0.0-
43773 43772 upgrade. eng.410
NMX- AFR- SAG3 missing the feature for Descramble Fixed key at the IP input socket 7.3.0.0-
43713 23748 page eng.388
NMX- NMX- Encoder's only switch 2 out of 4 services when redundancy triggered { Unknown
43702 43572 Build }
NMX- NMX- ISO 639 Language Descriptors are missing after upgrading NMX. { Unknown
43599 42776 Build }
NMX- NMX- Automation Server creates duplicate Descriptors in specific Data PIDS 7.3.0.0.29
43587 43506
NMX- NMX- Option for Auto-Creation of REGISTRATION descriptor doesn't work 7.3.0.0-
43504 43394 eng.356
NMX- ACP- Device become invalid hardware after patching to 1.0 b499 7.3.0.0-
43398 3009 eng.347
NMX- NMX- Source IPs are not provisioned to the ION device after upgrading from NMX 7.3.0.0-
43388 43317 6.6.3 to 7.1. eng.486
NMX- NMX- Copy and paste on descriptors does not copy the payload correctly. 7.3.0.0-
42847 42145 eng.486
NMX- NMX- Adding back the option to enter numbers in the ISO 639 Language 7.3.0.0-
42813 42812 Descriptor. eng.486
NMX- NMX- Duplicated OIDs and the use of “underscore” character which forbidden. { Unknown
42540 42537 Build }
NMX- NMX- "Input Format" field appears in Elctra83xx MW video property page when 7.3.0.0-
41432 41431 input video type is 'Analog' and format is 'PAL-M/N' in main video stream. eng.385
159 issues
ELC- NMAP network scan apparently caused a simultaneous timeout of all E8K 10.06.00.113
17863 encoders in CMC facility
ELC- VBI data does not flow on encoder output after ad - require reprovision to flow 10.06.00.111
17202 again
ELC- E5400 flex encoder continuously crashing with core file on activating service 10.06.00.110
17290 configuration
ACP- Support the same SDI audio G/P PCM to be used as backup PCM of 1 audio 1.1.2.0.420
5056 input and primary PCM as another autio input
ACP- ACP- VM instance interface to ACP application interface mapping is incorrect when 1.1.2.0.360
4709 4690 deploying 1.1.1.0 b344 VM image with deploy_vm.exe
ACP- ACP- Output Transport Overflow alarm found in a profile Longevity test run for 5 1.1.1.0.348
4706 4229 days
ACP- PMT and PAT actual bitrates are not following configured bitrate in NMX 1.1.1.0.264
4427
ACP- ACP- MPTS output stopped flowing after changing both primary and backup Gbe 1.1.1.0.265
4422 4372 port address
ACP- ACP- Long term run with customer configuration, multiple channels reports 1.1.1.0.242
4400 4367 "Transcoding Configuration Error: Encoder get stuck at 0fps", and 3 channels
have stuck alarm of "Service Initializing" while the outputs are following.
With NIC teaming and with Manual Revert redundancy mode the encoder on
backup interface could switch automatically to the primary interface when it's
restored.
ACP- Teletext not within 20 secs of Video PTS will be dropped during pass-through 1.1.0.0.221
4100
ACP- NMX- (Alarm) After NMX Redundancy Switch, all alarms are not asserted or 1.1.0.0.51
3825 44890 remitted in Alarm view automatically. User has to manually re-status device to
update the alarm view. Restart Domain Manger fixes the issue.
ACP- This problem occurs during startup. When this problem is hit, the service will 1.1.0.0.60
3797 automatically retry starting up itself. It will take longer time to start a service
than usual, but no manual work is required to recover.
ACP- (M:N Redundancy) "Master backoff" alarm is asserted after primary device 1.1.0.0.36
3678 reboot from the power cycle.
ACP- ACP- Network configuration on Intel Server is removed after patch to Build#499 1.1.0.0-
3013 3002 eng.480
ACP- ACP- Device become invalid hardware after patching to 1.0 b499 1.1.0.0-
3012 3009 eng.393
ACP- ACP- NTP communication error alarm is found and cannot remit after ACP starts up 1.1.0.0-
3001 2998 from reboot eng.464
ACP- ACP- (Divitrack)(Alarm) Not all channels report "Stuck in CBR" when bitrate 1.1.0.0.188
2980 2946 remains at norminal bitrate for more than 5 minutes. After recover from
network issue, all video stream still stuck in CBR
ACP- ACP- Fan failure alarm is found for a longevity test device run for 63 days 1.1.0.0-
2977 2976 eng.500
ACP- ACP- Transcoder overload alarm was found for some transcoding profile (no such 1.1.0.0-
2973 2816 alarm for previous build) but no noticeable video of audio issue could be eng.569
found
ACP- ACP- Device should alarm on invalid IP address setting, i.e. 0.0.0.0. 1.1.0.0-
2966 2550 eng.570
ACP- ACP- Device timeout and management connection failed to establish after Electra X 1.1.0.0.6
2964 2750 was in Transcoder Overloading for sometime
ACP- ACP- After changing management IP address, "Failed to connect to NTP Server" 1.1.0.0-
2953 2843 alarm is raised eng.570
ACP- ACP- (Divitrack) Overnight run with 8 SD per RU, downstream ProStream reports 1.1.0.0-
2952 2713 occasionally timestamp error and DTS Analyzer reports PCR drift rate is too eng.388
large from time to time.
ACP- ACP- (Divitrack)(Regression) "Divitrack Network Delay [ Network delay exceed 1.1.0.0.127
2943 2938 encoder limit (376ms) ]" alarm never remit after network delay reduced to
normal
ACP- ACP- Using customer feed, some program have "service is initializing" when 1.1.0.0-
2942 2933 switching from ad to movie content triggering some glitches eng.559
ACP- ACP- Short SCTE 35 pre-roll alarm is seen when doing ESAM regeneration with 1.1.0.0-
2908 2907 SDI input eng.503
ACP- ACP- SDI Compression E-AC-3 to another format. No alarm when E-AC-3 source is 1.1.0.0-
2875 2833 not present eng.475
ACP- ACP- Mobile: 80*64 and 10 kbps video. Failed to start service due to user or system 1.1.0.0.5
2856 2834 error. Controller needs to check video bit rate
ACP- ACP- (Regression) Change input source signal between SD and HD, Electra X 1.1.0.0-
2855 2842 didn't recover automatically and stay in "Signal Loss Slate is Activated". eng.514
Disable/enable channel clear the error condition.
ACP- ACP- (HHP)(1:1 Hot Redundancy) Multiple chassis redundancy switches due to 1.1.0.0.77
2854 2835 Electra X boot up sending HHP packets causing "Master backoff" on the other
device.
ACP- ACP- Service restarted a few times with internal communication error when enable 1.1.0.0-
2853 2852 a channel using 1080psf23.98 source. No further channel restart afterwards eng.569
ACP- ACP- No alarm when there is no VANC metadata. Seems like the device is setting 1.1.0.0-
2850 2264 some default values eng.542
ACP- ACP- Channel re-initialize without alarm stating reason when the input video has 1.1.0.0-
2695 1675 frame rate change and resolution change eng.414
ACP- ACP- VITC is present (with some values) even when it is not enabled. 1.1.0.0-
2689 2285 eng.520
ACP- ACP- Buffer Compliance Failures for MPEG2 480I to 720P conversion 1.1.0.0.98
2425 1383
ACP- NMX- Can't setup IP output redundancy with distinct virtual source IP. 1.1.0.0-
2333 38464 eng.403
42 issues
ELC- NMX- Video decoding issues when using High Profile for HD services. D_10.
20196 47222 13.03.059
ELC- Electra Front Panel not locked while under NMX control D_10.
20106 13.02.057
ELC- ELC- Encoder output does not recover from source glitch. Requires chassis D_10.
19874 19857 reset to recover 13.01.053
ELC- ELC- HD3 & HD4 - Large area white blocking on the picture D_10.
19733 19705 13.01.053
ELC- ELC- HD3 & HD4 - Large area white blocking on the picture - Video noise issue D_10.
19651 19649 13.00.049
ELC- ELC- ELC8100 running 10.8.5.202-8100 has time offset of 8 min compared to D_10.
19462 19453 NTP server 13.00.044
ELC- ELC- Ugly peformance when switching from high bit rate CBR stream to VBR D_10.
19336 19324 stream via program redundancy. 13.00.030
ELC- ELC- VANC 104 has Proprietary Command Request, which results in errant D_10.
19188 19136 table in non-avail SCTE 35 pid 13.00.025
ELC- ELC- Encoder's clock not synced to mux alarm on encoders D_10.
19152 19070 13.00.023
ELC- ELC- Dolby E @25Hz source is having lip sync issues when provisioned with D_10.
19106 19103 DolbyE@25Hz settings on Elc 8200 HD SDI Encoders 13.00.039
ELC- ELC- Occasional FRAME LATE errors from SD video in DToIP pool D_10.
18873 18113 13.00.019
ELC- ELC- Encoders stop processing DPI avails due to Internal Resource D_10.
18779 18753 Unavailable. 13.00.011
ELC- ELC- video glitch on channel due to non-compliant encoded video D_10.
18764 18762 13.00.015
ELC- IRIS-393 IRIS does not report the video bit rate correctly. D_10.
18612 13.00.004
ELC- ELC- Loss of DPI on channel due to DTMF Splice insert failures D_10.
18559 18544 13.00.013
ELC- ELC- Brief macroblock noise on bottom part of picture in ELC-8200 encoder D_10.
18267 18265 13.00.009
ELC- ELC- After upgrading ELC8K to 10.08.05.201 downstream analyzers report D_10.
18241 18232 incorrect SAR / DAR. 13.00.002
29 issues
ELC- NMX- Video decoding issues when using High Profile for HD services. 9.20.3.0.64
20199 47222
ELC- NMX- NMX SCTE-20(DVS-157) CC not working after NMX upgrade 9.20.3.0.63
20176 45097
ELC- Loss of Input Sync - detected 1080i @ 25 alarm alarms seen after encoder 9.20.2.0.59
20111 redundancy switch
ELC- AAC compression audio half the loudness when compared to AC3 or MPEG 9.20.3.0.64
20110 encoding of same source, same group pair.
ELC- ELC- Backup Encoder does not send IGMP Leave for primary sockets when 9.20.1.0.52
20031 19944 deprovisioned.
ELC- No customer facing documentation that explains the new Advance Mode 9.20.2.0.60
20029 filter setting
ELC- ELC- Logo not being inserted in the correct location 9.20.2.0.54
19875 19704
ELC- ELC- Error log filling up with messages Requested file '/electra9000/i_09.19.02.117 9.20.0.0.37
19778 19614 //web/http_docs/favicon.ico' (/ata0a/dloads/electra9000/i_09.19.02.117//web
/http_docs/favico 19_ChassisEuropaElectra9200 2221155040 3_Error
The button to obtain the SNMP MIB from SAG3 is missing. 9.20.0.0.35
ELC- ELC-
19777 19623
ELC- ELC- HD3 & HD4 - Large area white blocking on the picture 9.20.1.0.49
19743 19705
ELC- ELC- Large area white blocking on the picture - Video noise issue 9.20.0.0.29
19715 19649
ELC- ELC- All output services are affected when re-enable one input Service group. 9.20.0.0.35
19683 19645 Output TS got interrupted for several minutes.
NMX asserts “Card buisy NP in RESET alarm”
ELC- ELC- [VQ] Green background becomes black on E9K and ELX encoder output 9.20.1.0.49
19677 19609 (chroma boost filter problem)
ELC- NMX- Seamless switching; Both Mux output ports are streaming hot-hot all the 9.20.0.0.15
19590 45236 time. Only if both ports fail, encoder asserts VoIP alarm
ELC- ELC- Dolby E @25Hz source is having lip sync issues when provisioned with I_09.
19337 19103 DolbyE@25Hz settings on Elc 8200 HD SDI Encoders 20.00.046
ELC- ELC- Sub-optimal peformance when switching from high bit rate CBR stream to I_09.
19332 19324 VBR stream via program redundancy. 20.00.046
ELC- ELC- Disable AFD and apply in SAG3, reopen SAG3 and AFD is checked again. I_09.
19315 19313 20.00.046
ELC- ELC- VBR service goes to min rate when enabling 3 other services in an ELC9K I_09.
19308 19288 Program Group 20.00.046
ELC- ELC- "Unable to allocate resources" alarm on ELC9K for same config that works I_09.
19307 19298 on ELC8K 20.00.046
ELC- ELC- Recieved "Audio DSP cannot support different sampling freq simultaneously I_09.
19227 18894 alarm 20.00.046
ELC- ELC- SAG3 - Exception message raised when trying to delete multiple core files at 9.20.0.0-
19171 19111 the same time eng.24
ELC- ELC- Encoder's clock not synced to mux alarm on encoders I_09.
19150 19070 20.00.036
ELC- ELC- VANC 104 has Proprietary Command Request, which results in errant table I_09.
19149 19136 in non-avail SCTE 35 pid 20.00.040
ELC- ELC- Serial Cable pinout needed for external data for 9.19.02 GA.. 9.20.0.0.21
19128 18896
ELC- ELC- (SAG3) DivitrackMX with SPTS configuration results in TS drops 9.20.0.0-
19051 18605 eng.23
ELC- ELC- Video glitch on channel due to non-compliant encoded video I_09.
18875 18762 20.00.017
ELC- ELC- Audio alarms does not get updated upon source changes I_09.
18852 18840 20.00.042
ELC- ELC- Encoders stop processing DPI avails due to Internal Resource Unavailable. I_09.
18761 18753 20.00.014
ELC- ELC- SAG3 - FEC ports not set correctly for unicast output. 9.20.0.0.19
18695 18691
ELC- ELC- ELC9200 output is corrupted if power cycled with is running and spooling I_09.
18665 18663 data 20.00.046
ELC- ELC- After upgrading to NMX 7.1 and accompanying embedded code ELC9K is I_09.
18616 18615 stuck in aquamarine state with service out. 20.00.018
ELC- IRIS- IRIS does not report the video bit rate correctly. I_09.
18611 393 20.00.005
ELC- ELC- Loss of DPI on channel due to DTMF Splice insert failures I_09.
18572 18544 20.00.016
ELC- ELC- Bitstream Clipping on ELC9K in NMX 7.0.2 and NMX 7.1 I_09.
18568 18565 20.00.014
ELC- ELC- Every +- 30 min encoder will insert silences on AC-3 passthru service, need I_09.
18501 17545 to disable/enable audio to recover 20.00.002
ELC- ELC- [SAG3] Unable to route VBR program to 2 different outputs 9.20.0.0.3
18451 18447
ELC- ELC- VBI data does not flow on encoder output after ad - require reprovision to I_09.
18398 16852 flow again. 20.00.001
ELC- ELC- After upgrading ELC8K to 10.08.05.201 downstream analyzers report I_09.
18276 18232 incorrect SAR / DAR. 20.00.001
ELC- ELC- VBI Pid with TTX is not flowing on the output of E9K flex encoder. I_09.
18274 18273 20.00.001
ELC- ELC- SAG3: Unable to allocate 2 RAC cards to a single SDI source I_09.
18145 18143 20.00.018
ELC- ELC- Occasional FRAME LATE errors from SD video in DToIP pool I_09.
18122 18113 20.00.026
60 issues
AFR- AFR- ACE A6 AFD shown at ES Info while configured to Discard. Africa_06.
30183 30162 08.04.003
AFR- AFR- GbE_In Subtitle PID from DToIP source, in case of PID drop when it Africa_06.
30045 30040 returns Prostream is not passing it to the output 08.04.002
AFR- AFR- ACE A6 xcoding failure on OTT while transcoding a specific mpeg2 Africa_06.
29681 29680 SD input stream 08.03.011
AFR- ACE A6, ACE Transcoding show "Encrypted PID" with "Corrupted Africa_06.
29457 ACE CPC Transport" , False alarm 08.03.011
AFR- HTTP_GUI Validation stopping changes when Gbe bandwidth exceeds Africa_06.
28958 500Mbps 08.02.005
AFR- AFR- ACE A6 PS9K - PID Xcoding Failure when input has PTS problem Africa_06.
28570 28565 08.03.011
AFR- AFR- ACE A6 ACE PID Xcoding Failure when input has PTS problem Africa_06.
28434 28431 08.03.011
AFR- 8VSB 8VSB show zero bitrate after system reset Africa_06.
27817 08.01.006
AFR- AFR- 8VSB Collecting statistics from Meteor caused "Platform system Africa_06.
26385 26382 slowing down" alarms once in a while 08.01.009
AFR- AFR- PCR PCR PTS restamping on TTX and USB streams Africa_06.
26323 26320 Genaration 08.03.005
AFR- AFR- HTTP_GUI, Services that have names in Cyrillic are not displayed Africa_06.
26147 26142 PSI/SI correctly in browser 08.01.002
AFR- AFR- 8VSB Loss of audio and a/v sync issue from 8VSB port with ACE Africa_06.
26105 26102 configuruation 08.01.003
AFR- NMX- CAS EMM PIDs are not available at the output after upgrading or Africa_06.
25037 44260 rebooting Prostreams 08.00.048
AFR- AFR- ACE A6 ACE transcoding of Scrambled SD video effect 2 other Africa_06.
25016 25013 channels on same A6 08.00.040
AFR- AFR- Alarm Gbe Input Socket Buffer Overflow, look like false alarm Africa_06.
24905 24897 08.00.030
AFR- AFR- ACE A6 ACE crashing while transcoding specific input stream Africa_06.
24761 24758 08.00.042
AFR- AFR- ACE A6 EBP tag and output data issue with NetStream to Wowza {
24569 24564 segmenter Unknown
Build }
AFR- AFR- CAS Bad communication between EMMG and PS1K caused to Africa_06.
24266 24257 reboots 08.00.022
AFR- AFR- ACE DSP Set specific max dB, loudness target to –20LKFS and the Africa_06.
24175 24173 limiter true peak is –20dBFS 08.00.044
AFR- AFR- ACE A6 Transcoding Problem when Net switch to Ad, Source is Africa_06.
24028 24019 ATEME Transcoder with Big motion vectors 08.00.042
AFR- AFR- CAS After NMX Domain Stop/Start ECM's are deleted from the Africa_06.
23740 23737 Prostream 08.00.021
AFR- AFR- SAG-EMB Prostream "Old" Web GUI – add the ability to configure Africa_06.
23735 23732 several TS with same socket address and different SSMs. 08.00.014
AFR- AFR- Device Switching time of PS9K Main/BKP increased between 10.2 Africa_06.
23564 23559 Redundancy and 10.3 versions 08.00.043
AFR- AFR- Alarm Low bit rate streams such as TDT PIDs utilize PID detection Africa_06.
23135 23128 with asserting many fictitious missing pid alarms 08.00.048
AFR- AFR- PSI/SI PS9K scrambling SDT and EIT pid after upgrade Africa_06.
22640 22635 08.00.012
AFR- AFR- ACE A6 Broken video problems found during MP2 SD -> H264 SD Africa_06.
22606 22597 transcoding on PS1K 08.00.018
AFR- AFR- CPC FPGA Problematic Stream cause to Extraction Problems , the Idle Africa_06.
21799 21562 is zero 08.00.014
AFR- AFR- ACE A6 PID Transcoding Failures and A6 resets on channel Africa_06.
21683 21508 08.01.005
34 issues
AFR- AFR- General Prostream crash due to periodic debug stack monitoring 10.5.3.0.133
29859 29857
AFR- AFR- EAS EAS PS9K Can't join messages with SSM 10.5.3.0.126
29840 29833 (Emergency)
AFR- ACE A6 xcoding failure on OTT while transcoding a specific mpeg2 10.5.3.0.125
29680 SD input stream
AFR- AFR- ACE FPGA Rolling back the FPGA with Itai fix 10.5.3.0.125
29588 29586
AFR- AFR- ACE A6, ACE Transcoding show "Encrypted PID" with "Corrupted 10.5.3.0.125
29458 29457 ACE CPC Transport" , False alarm
AFR- Juno - Increase the max bitrate on GBE Juno output from 800M 10.5.3.0.126
29400 General to 915M
AFR- Juno - Socket redundancy from other port on Juno card doesn't 10.5.3.0.119
29370 General work stable when disconnect and connect cables for Juno
ports 3 and 4
AFR- AFR- ACE A6 PS9K - PID Xcoding Failure when input has PTS problem 10.5.3.0.125
28569 28565
ACE A6 ACE PID Xcoding Failure when input has PTS problem 10.5.3.0.125
AFR- AFR-
28433 28431
AFR- AFR- Licensing Delete a TS with FEC does not reduce the FEC Required 10.5.2.0.89
28208 28206 license
AFR- HTTP_GUI [SAG3] Trying to edit MW with no program at the input and 10.5.1.0.20
27975 exception occured
AFR- AFR- 8VSB Collecting statistics from Meteor caused "Platform system 10.5.1.0.35
26384 26382 slowing down" alarms once in a while
AFR- AFR- PCR PCR PTS restamping on TTX and USB streams 10.5.3.0.100
26322 26320 Genaration
AFR- AFR- HTTP_GUI, Services that have names in Cyrillic are not displayed 10.5.1.0.6
26146 26142 PSI/SI correctly in browser
AFR- AFR- 8VSB Loss of audio and a/v sync issue from 8VSB port with ACE 10.5.1.0.30
26104 26102 configuruation
AFR- AFR- Alarm PS9K JUNO show false CC error alarms when TS has 10.5.0.0-
25437 25435 PIDs that disappear for a period of more than 5 seconds eng.692
AFR- NMX- CAS EMM PIDs are not available at the output after upgrading 10.5.0.0-
25038 44260 or rebooting Prostreams eng.736
AFR- AFR- ACE A6 ACE transcoding of Scrambled SD video effect 2 other 10.5.0.0-
25015 25013 channels on same A6 eng.727
AFR- AFR- Alarm Gbe Input Socket Buffer Overflow, look like false alarm 10.5.0.0-
24904 24897 eng.738
AFR- AFR- Juno - JUNO GBE Ports 1&2 or 3&4 share same MAC address 10.5.0.0-
24801 24797 General when configured to Port redundancy eng.721
AFR- AFR- CAS Prostream timeout at NMX when configuring EMMG on 10.5.0.0-
24765 24763 diffrent subnet eng.753
AFR- AFR- ACE A6 ACE crashing while transcoding specific input stream 10.5.0.0-
24760 24758 eng.739
AFR- AFR- ACE A6 EBP tag and output data issue with NetStream to Wowza 10.5.0.0-
24568 24564 segmenter eng.769
AFR- AFR- General ASI slot5 no valid ES output after few minutes running, 10.5.0.0-
24559 24557 output data are NULL packets only eng.709
AFR- AFR- ACE CPC, Add the ability to disable/enable “Stream conditioning 10.5.0.0-
24517 24515 HTTP_GUI eng.644
AFR- AFR- CAS Bad communication between EMMG and PS1K caused to 10.5.0.0-
24265 24257 reboots eng.630
AFR- AFR- ACE DSP Set specific max dB, loudness target to –20LKFS and the 10.5.0.0-
24174 24173 limiter true peak is –20dBFS eng.748
AFR- AFR- HTTP_GUI Other value that different than “1” in Network ID (TS Out) 10.5.0.0-
24170 24168 causing Exception in the SAG3 when controlled by NMX eng.749
AFR- AFR- ACE A6 Transcoding Problem when Net switch to Ad, Source is 10.5.0.0-
24027 24019 ATEME Transcoder with Big motion vectors eng.739
AFR- AFR- HTTP_GUI SAG3 missing the feature for Descramble Fixed key at the 10.5.0.0-
23750 23748 IP input socket page eng.746
AFR- AFR- CAS After NMX Domain Stop/Start ECM's are deleted from the 10.5.0.0-
23739 23737 Prostream eng.623
AFR- AFR- Device Switching time of PS9K Main/BKP increased between 10.2 10.5.0.0-
23563 23559 Redundancy and 10.3 versions eng.743
AFR- AFR- SNMP PS9K MIB OID should be diffrent than the PS1K 10.5.0.0-
23451 23449 eng.716
AFR- AFR- Juno - Change PS9K “Gbe-4G Internal SW Error” alarm to – 10.5.0.0-
23424 23420 General "PS9K “Gbe-4G Internal SW Error - Wrong configuration" eng.621
AFR- AFR- Alarm Low bit rate streams such as TDT PIDs utilize PID 10.5.0.0-
23134 23128 detection with asserting many fictitious missing pid alarms eng.748
AFR- AFR- PSI/SI PS9K scrambling SDT and EIT pid after upgrade 10.5.0.0-
22639 22635 eng.555
AFR- AFR- ACE A6 Broken video problems found during MP2 SD -> H264 SD 10.5.0.0-
22605 22597 transcoding on PS1K eng.615
AFR- AFR- General PS9k SAG displays XML load Failed on opening the SAG 10.5.0.0-
22362 20647 page, after clicking OK on the pop up the SAG page is eng.751
unsable
AFR- AFR- CPC FPGA Problematic Stream cause to Extraction Problems , the 10.5.0.0-
22350 21562 Idle is zero eng.561
AFR- AFR- ACE A6 PID Transcoding Failures and A6 resets on channel 10.5.0.0-
21980 21508 eng.769
51 issues
Key rn summary
ZDC- Front panel bug - Descriptive error message is not displayed in case of wrong license key
2141
ZDC- Web GUI issue – there are cases where the subtitling node in the decoder tree is not being updated
2127 according to the configuration
ZDC- GUI issue – In table view the Teletext language description is missing
2007
ZDC- GUI issue - PID status appearance not consistence in the decoder tabs
1831
ZDC- There may be scenarios when after changing audio PID there is noise for a seconds
990
7 issues
Key rn summary
IRP- Decoder: Program redundancy while Primary program active changing Backup program parameters
9264 causes primary program to glitch (2-3 sec)
IRP- After reboot the unmapped ASI outputs will be connected to their default output multiplexes
9215
IRP- When the input is AVC the VITC on the SDI starts at 0 and not follow the input
8620
7 issues
PMLP- ProMedia Package restarted channels during ad breaks with AC3 audio VP45C_1.
6817 changes. 6.5.0.2
PMLP- Manifest does not contains all profiles after PMLP upgraded from 1.3.2 to VP45C_1.
6811 1.6.3 6.5.0.4
PMLP- After enabled Virtual IP, HLS package stopped and MBTS output has CC VP45C_1.
6810 error. 6.5.0.3
PMLP- Once channel is started (transcode + publish), system clock will slow 4 VP45C_1.
6809 seconds every 15 minutes even though PMLP has sync to NTP server. 6.5.0.6
PMLP- The ProMedia 1104-R2-01 hardware model is equipped with reverse SDI VP45C_1.
6806 input order (i.e. RX4, RX3, RX2, RX1) comparing to the ProMedia 1104-R2 6.5.0.6
model (i.e. RX1, RX2, RX3, RX4).
PMLP- When playback the LLCU asset, video stops and freezes but audio continues. VP45C_1.
6800 6.4.0.1
PMLP- StreamPlaylist (LLCU asset) provides a wrong keyname in EXT-X-KEY URI VP45C_1.
6795 causing no client can playback LLCU assets. 6.4.0.1
PMLP- Some channels have audio glitch on 2nd audio (Eng). VP45C_1.
6792 6.4.0.2
PMLP- PMP receiving 4 Mbps input MBTS but transfer bitrate shows the output is VP45C_1.
6758 30Mbps and output segment shows. 6.3.0.8
PMLP- HTTP GET a non exist LLCU asset return 500 Internal server error which VP45C_1.
6749 misleading EDGEWARE to interpret the server is unhealthy and took out from 6.3.0.5
server pool that toggled service outage.
PMLP- Creating encoding template with audio representation for 1 video profile only VP45C_1.
6745 generates more unexpected audio representation. 6.3.0.5
PMLP- Channel MTVHit has Variant playlist lost alarm asserted during MG has VP45C_1.
6715 problem but alarm didn't remit after MG resumed to normal. Failover to 6.3.0.3
backup PMPO resolve the problem.
PMLP- 1756 LLCU assets remained in "IngestingAndPlayable" state over 12 hours. VP45C_1.
6683 6.3.0.3
PMLP- All channels were lost for a few minutes during hourly boundary as the open VP45C_1.
6665 handle count reach to 131k in MediaGrid. 6.3.0.7
PMLP- Teletext appeared on HLS even Teletext handling was set to 'None'. VP45C_1.
6657 6.3.0.2
PMLP- PMPO returned error 404 on all VOD asset egress request. VP45C_1.
6638 6.3.0.4
PMLP- PS4K2Controller.exe took 10 percent CPU time in average all the time and VP45C_1.
6629 launching SAG could trigger PS4K2Controller consuming another 10 percent 6.3.0.1
(20% in total).
PMLP- Enable/disable slate manually could cause channel restart when multiple ts VP45C_1.
6563 output enabled. 6.3.0.1
PMLP- AMS, RESTful AMI service, Origin Server Dongle Module are failed to start VP45C_1.
6557 after restoring service settings. 6.3.0.3
PMLP- PMLP- When channels running over a long period of time (e.g. 120 days), "Output TS VP45C_1.
6547 6536 underflow" and "Memory Utilization Threshold Reached 90%" alarm will be 6.2.0.7
asserted.
PMLP- PMLP- After enabling Teletext in OP-47, output video was frozen for 50 seconds and VP45C_1.
6501 6491 then had another frame displayed (content skipped). 6.2.0.4
PMLP- There was failure on ProMedia 1.6.1 regarding interfacing with Verimatrix
6465 KMS via KMS API for HLS Native Encryption.
PMLP- ProMedia Live did not output the teletext properly from the SDI input (OP-47 VP45C_1.
6463 /OP-42) so that ProMedia Package misrecognized the input as private data. 6.2.0.2
PMLP- There was a ProMedia Package server timeout provisioned by NMX and its VP45C_1.
6456 services failed over to the backup. 6.2.0.1
PMLP- Input stream slower than expected causing transcoding process consumed VP45C_1.
6449 over 21 GB memory after channel running for a day approximately. 6.2.0.8
PMLP- ProMedia Live detected the frame rate incorrectly for an input source and VP45C_1.
6448 caused jerky video output. 6.2.0.8
PMLP- Teletext containing Russian characters in the input was converted to subtitle VP45C_1.
6445 (TTML) with non-Russian characters. 6.3.0.3
PMLP- PMLP- OnCuePoint debug messages were missing from Tech Dump logs. VP45C_1.
6435 6397 6.2.0.1
PMLP- PMLP- The LLCU asset (Stream(03)) could not playback because ProMedia Origin VP45C_1.
6434 6361 was using the old key in the Stream(03)'s playlist and using the new key in 6.2.0.5
other streams' playlist.
PMLP- Lip sync was found in a channel after upgrading to 1.6.1.0.16. VP45C_1.
6432 6.2.0.3
PMLP- The HLS player displayed large subtitles (through Teletext -> TTML) on the VP45C_1.
6423 screen abnormally but subtitles appeared on Smooth Streaming output was 6.2.0.1
normal.
PMLP- All channels were lost as the query license was failed. VP45C_1.
6415 6.2.0.4
PMLP- PMLP- A very short silent audio was found in the output, and repeated for a few VP45C_1.
6403 6398 minutes, but is resolved by re-connecting the SDI input. 6.1.0.16
PMLP- PMLP- "UDP signal loss" and "Secondary source activated" alarm should contain a VP45C_1.
6401 6029 list of SSM configured in the event message. 6.2.0.1
PMLP- PMLP- Backup source was incorrectly used sometimes after failover when the VP45C_1.
6400 6380 "Automatic with automatic revert" socket redundancy mode was used. 6.2.0.3
PMLP- NMX- Services of ProMedia Live may output mute audio if input audio bitrate was VP45C_1.
6391 40581 incorrect. 6.1.0.15
PMLP- The "KMS initialization Error" alarm was asserted after ProMedia Live and VP45C_1.
6376 Package was upgraded from 1.4.0.0 to 1.5.1.0. 6.1.0.11
PMLP- The auto detection\correction for video format did not work. VP45C_1.
6345 6.1.0.10
PMLP- Negative to PTS to PCR offset was observed that caused decoder problems. VP45C_1.
6332 6.1.0.13
PMLP- PMLP- When input stream slower than expected or having corrupted data caused VP45C_1.
6320 6148 output outage. 6.1.0.6
PMLP- PMLP- Background color was not implemented when converting teletext to TTML. VP45C_1.
6313 6289 6.1.0.10
PMLP- PMLP- ProMedia Live's audio output was intermittent and video playback rate was VP45C_1.
6301 6267 slow when audio output was absent. This was recovered when service was 6.1.0.6
restarted.
PMLP- PMLP- ProMedia Live's audio output was intermittent and video playback rate was VP45C_1.
6300 6267 slow when audio output was absent. This was recovered when service was 6.1.0.6
restarted.
PMLP- PMLP- When source audio was AC-3 1/0 C, the resulting Smooth Streaming output VP45C_1.
6299 6221 was static noise. 6.1.0.8
PMLP- PMLP- InitDongleError causing all ingest requests were rejected with error code 404. VP45C_1.
6298 6226 6.1.0.7
PMLP- NMX- Users were not able to override the audio output bitrate when the audio was VP45C_1.
6268 40123 selected as passthrough. 6.1.0.4
PMLP- FTP VOD ingest bandwidth limit should be increased from 100 mbps to 200 VP45C_1.
6256 mbps. 6.0.0.32
PMLP- PMLP- No CatchUp services performed for HLS output. Suspect related to retention VP45C_1.
6247 6164 period was modified. 6.0.0.33
PMLP- The "Stream Selection", "Stream Properties" and "Package Preprocessing" VP45C_1.
6236 pages in the ProMedia GUI hung up. Users need to stop the channel in order 6.0.0.31
to get access to those pages.
PMLP- PMLP- If the inserted USB dongle was removed and inserted back again, this caused VP45C_1.
6223 6222 channels to go down but without any automatic recovery process took place. 6.1.0.6
PMLP- PMLP- First FTP attempt to CWD to Origin VOD directory resulted in 550 No such file VP45C_1.
6205 6169 or directory. 6.0.0.29
PMLP- TTML <timeExpression>'s fraction is incorrectly represented for HLS ID3 tag. VP45C_1.
6175 6.0.0.28
PMLP- PMLP- Font size of TTML converted from Teletext was too small to be displayed on VP45C_1.
6147 6145 iDevice and most Smooth Streaming player. 6.1.0.3
PMLP- PMLP- The ProMedia 2100 server (for ProMedia Package and Origin) could not play VP45C_1.
6144 6107 live broadcast and the "Path not found" error returned on client requests. 6.0.0.29
PMLP- PMLP- PMPO and MediaGrid LLCU file truncation issue. VP45C_1.
6142 6110 6.0.0.29
PMLP- PMLP- Two ProMedia Package and Origin servers used the same Long Lasting VP45C_1.
6140 6117 Catch-up (LLCU) asset . This indicated servers could extract the same LLCU 6.0.0.31
asset at the same time causing incomplete content in LLCU asset.
PMLP- PMLP- The ProMedia Package and Origin server replied with HTTP Error 502 on all VP45C_1.
6138 6118 egress request. 6.0.0.31
PMLP- When using the ProMedia Package and Origin setup, HTTP 500 error was VP45C_1.
6111 observed on Smooth Streaming manifest during hourly boundary. 6.1.0.6
PMLP- When operating ProMedia Package and Origin, variant playlist was lost on 1 VP45C_1.
6106 HLS channel after performing 1+1/1:1 failover. 6.0.0.29
PMLP- iOS native player may show "can't load movie" when playing catchup with VP45C_1.
6105 WebVTT and at audio segment not-found e.g. PMP segment drop. 6.0.0.31
PMLP- PMLP- ProMedia was not able to detect input after pressing the Scan button in the VP45C_1.
6096 6084 GUI. In addition, the "PID missing" alarm was asserted although the PID 6.0.0.24
existed. But, using release 1.3 and 1.4 with the same input source work
properly.
PMLP- PMLP- RTP packet size too big to pass through network tunnel. VP45C_1.
6087 5962 6.0.0.25
PMLP- PMLP- ProMedia Package's RTP output did not work with Blackberry BB OS7 VP45C_1.
6064 5963 devices. 6.0.0.25
PMLP- PMLP- Overall memory utilization increased substantially after running for several VP45C_1.
6057 6010 days. This caused some channels restarted randomly due to failure to allocate 6.0.0.18
memory.
PMLP- PMLP- The Program Date Time jumped back that caused streaming interruptions VP45C_1.
6054 5859 /failure when streaming to less robust HLS players. 6.0.0.33
PMLP- PMLP- After upgrading ProMedia Live from release 1.3.1.0 to 1.5.0.0, channels could VP45C_1.
6050 6033 not start up properly as the audio format displayed in the GUI was incorrectly 6.0.0.22
recognized as Dolby Digital. But it was analyzed as MPEG-2 Layer 2 actually
using the tools MediaInfo and MProbe.
PMLP- PMLP- ProMedia Package published Smooth Streaming output to ProMedia Origin VP45C_1.
6003 5997 with "Segment/chunk Dropped" alarm asserted. 6.0.0.30
PMLP- PMLP- When there was congestion and chunk dropped in Smooth Streaming output, VP45C_1.
6001 5985 ProMedia Package published "invalid" chunk to ProMedia Origin and had 6.0.0.23
response 400.
PMLP- PMLP- Glitch and faster/slower audio output were found when input source had mono VP45C_1.
5991 5955 program and stereo advertisement. 6.0.0.14
PMLP- PMLP- After using a ProMedia redundancy switch, the output video would have a VP45C_1.
5926 5595 second glitch that affected services. 6.0.0.25
PMLP- PMLP- Silent Audio output was observed from the transcoding service using the VP45C_1.
5920 5902 source MPEG2-AAC 5.1 @384kbps 48kH. 6.0.0.16
PMLP- PMLP- Service keeps restarting every 2 hours due to memory overuse using the VP45C_1.
5919 5903 source MPEG1L2 2.0 @192kbps 44.1kHz. 6.0.0.14
PMLP- PMLP- When input source was missing suddenly, the ProMedia Package server's VP45C_1.
5918 5908 CPU utilization increased 10% or higher and would not be back to normal 6.0.0.12
level after input source and publishing resumed normally.
Asset creation for Long Lasting Catch-up (LLCU) services failed when the first
few sorted asset names are in the future and Packages has short retention
period.
PMLP- Failed to start ProMedia Package's channel with Dolby Digital Plus 7.1 audio VP45C_1.
5897 input. 6.0.0.13
PMLP- NMX- After 1:1/1+1 ProMedia Package and Origin failover occurred (using VP45C_1.
5875 36272 MediaGrid as storage) by unplugging input cables, the master server was 6.0.0.8
backed off unexpectedly while the standalone server was plugged back with
the input cables.
PMLP- Smooth Streaming output did not provide "CodecPrivateData" and "FourCC" VP45C_1.
5872 for the audio StreamIndex in the manifest. 6.0.0.22
PMLP- Minimum update interval for Thumbnail's setting did not perform as expected. VP45C_1.
5659 6.0.0.20
PMLP- NMX- When starting Domain Manager, restatus device, or reprovision service, EM VP45C_1.
5551 33500 should refresh ftp server path if current path on device did not match with 6.0.0.17
NMX server's IP address.
91 issues
7 Known Issues
NMX- In nx1 device redundancy setup The redundancy will not work only in a very
48317 redundancy in automatic mode is not specific configuration if
functional when there is mirror TS and 1. ProStream N+1 Redundancy and you
multiple points of failure have a configuration with mirror transport.
2. You have multiple points of failure that is
two primary devices fail when backup device
is already failed.
NMX- ACP- "Backup Channel Active" is still displayed in During manual redundancy mode, if user
47597 4824 NMX despite input is actually coming from switches to either Primary or Backup port
primary. when that port is disconnected, the current
status will not reflect correctly. The correct
status will be reflected as soon as port is
connected.
Symptom:
1-2 are error condition are shown as
transient alarm.
3-5 are DPI event.
6-8 are DPI event.
Workaround:
N/A
NMX- ACP- EBP is supported for PiP output. Condition: Enable EBP for PiP output
47201 4624 Symptom: Even EBP is enabled for PiP
output, device will still force EBP disable for
PiP output
Workaround: N/A
NMX- NMX- Unable to set Dialnorm on AC3 2.0 stereo The output dialnorm is set to -31 because
45994 45746 the Dolby libraries output 2.0 signal at -31
dBFS. It is being set correctly.
Setting dialnorm metadata to some other
value when the actual signal is at -31dBFS
is incorrect. This change was done with
Dolby's recommendation.
If you set the dialnorm to -24 instead of -31,
the decoder (STB) is going to output audio
with much lower loudness i.e -7dB lower.
NMX- [ProStream] Descrambled fiexed Key is Condition: When does this occur?
44534 available on 'input IP properties' in DVB- Happens whenever "Descramble" checkbox
CSA and AES-ECB CAS modes. is checked on input transport for ProStream
1000 or ProStream 9000, controls to
configure Fixed Key will be enabled, without
considering Scrambling Mode.
NMX- ELC- (License) Not all licenses alarms are Correlated alarm behavior. Workaround:
32908 14424 displayed on NMX. Resolve the displayed error first, then
restatus to view and resolve the next license
alarm (if any).
19 issues
Automation
Server and
Automation
Admin GUI
PR 38847 CA descriptor The CA descriptor location can be managed by the Automation Server at
location option the component level or program level. However, the "Both" option shown
"Both" issue in the GUI drop-down menu cannot be used. Choosing this option will
result in only the component level descriptors being set in the output.
Element
Managers
PR 30824 CAS CAT CAS CAT extraction is not supported on ProStream 1000. EMMs appear
extraction not as ghosts in the extraction table. EMM PID, client ID, and Private data
supported on parameters should appear after CAT extraction.
ProStream 1000
PR 36622 Null packet Null packet insertion behavior is identical in the NMX GUI and the multi-
insertion channel encoder stand-alone GUI (Ion, Electra, or Audio encoders).
behavior identical When enabling null packet insertion on a multi-channel encoder, the
in NMX GUI and device will add null packets to the transport in a rate designed to create a
the Multi-channel smooth transport flow equal to the sum of all the elementary streams in
encoder stand the transport. NMX GUI allows defining a rate for the output transport,
alone GUI but this is not reflected at the actual output of the encoder. The encoder
will still output at the minimum smoothed bit rate. When a multi-channel
encoder is mistakenly configured to a transport rate that is lower than the
sum of all the streams, NMX will generate an alarm.
Graphical
User
Interface
(GUI)
NMX-27844 Active channel In Electra 8K and ProStream1K – When the GbE port is set to Automatic,
disappears the Active Channel at redundancy mode disappears.
NMX-23911
SAPI-XML query For NMX system with many large size maps, it is not advisable to query
for all the service configurations using one query. The system may not be
StreamMapQuery able to allocate memory for the return string. It is recommended to get
returns a list of the list of stream maps and query one stream map at a time.
SharedFiles files, For example, given a system with 10, 20 MB service configurations will
not the require 200 MB of continuous memory to be allocated if all the service
StreamMap configurations are queried using one single query.
NMX-27561 Customer is Workaround: Until NMX implements the fix, here is the workaround. If the
seeing 2-3 encoder is set to IGMPv3, then in the downstream Cross Connect
glitches in the property, set "Enable Upstream Platform Ports" to True.
video when
performing
Maintenance
Mode
redundancy on
Electra 8000
encoder
PR 37813 Disabling SDT If the SDT/NIT tables for one transport are disabled, the tables in another
/NIT tables issue transport may still contain that transport's data. For example, if the SDT
/NIT tables for transport A on the multiplexer are disabled, the SDT/NIT
tables in transport B will still contain the data of transport A. However, if
SDT/NIT tables are deleted (instead of disabled) from transport A, the
SDT/NIT of transport B will not point to transport A.
Installation
VOD
Statistics
PR 30317 No statistics data The VOD utilization chart is a linear chart, and as a result, a straight line
retrieved from will always connect two consecutive data points. If data is missing for a
NSG device not period of time for the queried object's statistics, a line on the graph will
treated as zero connect the last point of data and the first point of continued data and will
data in history not show zero utilization for the period of time between these two points.
This may cause graphs to look unusual when there is missing data for
long periods of time.
Stream
Editor
PR 31640 Extraction of Only one virtual channel with elementary streams appears in the
sources with extraction window. For the rest of the virtual channels, only PMT PID
virtual channels appears under service. In the case of common PMT only, all channels
NOT supported appear on extraction, but only one of them contains PMT PID. Note: On
the embedded viewer the extraction appears correctly.
PR 34764 Changing This alarm can be ignored since it does not affect service. (PCR has no
transport PCR connection with PSI.) The alarm can be cleared by rebuilding PSI (which
settings (for rate results in no PSI changes).
shaping) causes
"rebuild PSI"
alarm.
PR 37818 Making Access If an Access Criteria Change is made, a "rebuild PSI" alarm will issue. As
Criteria Change long as the property exists on the output side of the map, and it is being
and "rebuild PSI" touched by some change in the service configuration, NMX raises the
alarm issue Stale PSI warning (up to the current NMX release). NMX does not keep
detailed maps and does not check to see what properties affect what
tables or descriptors.
Performance
PR 34228 Deletion of a When services from pool 1 are deleted and added to pool 2, and the pool
DiviTrackXE™ 1 deletion is in the same command buffer as the pool 2 addition, the
pool and multiplexer will oversubscribe. Multiplexer oversubscription affects
multiplexer service.
Provisioning
PR 37876 PMT table still Scenario: Add service X with a RSS and then add Service Y with the
spooled after same RSS. If you disable the PMT of service Y, then rebuild PSI, and
disabling services then disable RSS of service Y, the PMT of service Y will flow as a ghost.
with Virtual RSS The same scenario on service X does not cause the PMT to flow as a
ghost.
Workaround: Delete service Y instead of disabling its PMT and RSS.
NOTE 1: This happens only if RSS is virtual output for a couple of
services.
NOTE 2: In the case where RSS X is first added to service A then to
service B, the bug will happen only when service B is disabled. When
service A is disabled, BNG behaves as expected.
PR 38052 NMX provisioning This issue occurs in systems where the encoding channels within the
of ION issue single ION unit are configured differently in terms of number of streams
and audio card configurations. This is likely to occur where path selection
is available before the Ions (e.g., the input switch). Problems associated
with this issue include 1) failure to find a path, 2) having four programs
from a single input Ion provisioned to more than one Ion encoder, and 3)
failure to complete redundancy actions. Using a balanced switch or off-
lining the input ports that are not connected solve the first two problems
but not the third one.
ACP- "Network delay exceed encoder limit (376ms)" Workaround: Remove the video from
4491 is asserted by ElectraX which causes the output pool and then add it back will recover.
stream stays in nominal bitrate at CBR. This
might happen in ElectraXVM with HD and SD
running together with HRTP output feeding to
different mux pool in downstream ProStream
(no matter same ProStream or two ProStream).
ACP- ACP- Multiple Electra X failed reprovision stress tests, Random failure seen in QA. Provision
4414 4404 and report "Provision Error [ Previous operation error occurs after average of 100 times
is in progress ]". All channels provisioned on of activate/deactivate service. Not a
these encoders failed. typical use case for customers.
ACP- The impact of the issue is that when there is The 2nd glitch issue (and 2nd CC error)
4069 MUX failover (no matter power cycle or NMX might happen when there is ProStream
maintain failover), there is chances to see 2nd mux failover (no matter power cycle the
glitch after the failover is completed and stream ProStream or mux failover using NMX).
resumed. From the previous test, it happens From lab test, the change of hitting the
with rate about 50-75%, and the 2nd glitch issue is 50-70%. The interval between
might happen 2-10s after the first CC error, two glitch varies between 2-10s. The
depending on the size of statmux pool problem happens more often when the
(occurring less often for small pools and more number of service in pool is large.
often for larger pools).
Note that output should be good expect
the two points which glitch happens.
After the glitch, the output will resume
normal without human intervention.
ACP- Electra X should have an "Unsupported Decode Using low resolutions video
4003 Format" alarm for videos with non-standard (unsupported formats), the device might
resolution/framerate. not specifically warn the user and will
instead throw generic transcoder
overload alarm failures.
ACP- PMLP- Channel unexpected re-initializing and device Channel restart might occur if the source
3112 6551 application error using Live (with CC errors) for contains CC errors.
long run test No work around.
ACP- NMX- Need to support copyright flag for AAC. Need to support copyright flag for AAC.
2897 42245
ACP- ACP- Changed the link to have output from interface If the user disconnect a link to an
2820 2665 6. Output is going Interface 5 still. interface A and connect it to interface B
which does not have the IP address set
correctly, services might still flow on
interface A although there's no more
connection.
Fix the interface B setting to resolve the
issue
ACP- NMX- Multiscreen alarms impacting multiple profiles Check the alarm details for more
2815 42105 for example slate insertion are only displayed information as to which profiles are
on as a single alarm in NMX impacted.
ACP- ACP- Worst statmux down time recorded for 1+1 hot
2478 210 warm mux failover is {1.99 sec for MP2, 2.08 for
AVC}; expected less than one second
ACP- ACP- NTP sync doesn't adjust to Daylight saving time NTP sync doesn't adjust to Daylight
2348 1275 (DST). saving time (DST).
ACP- ACP- No audio when transcoding HE AACv2 to HE Transcoding HE AACv2 to HE AAC v2,
2347 1074 AAC v2, different bitrates. different bitrates is not supported in this
release.
ACP- NMX- Can not enable RTP FEC on the output of ACP
2331 39092
ACP- ACP- Looping Capture: audio is lost almost half of the A drop in Audio PTS is observed for
2252 1002 time while on ELC9K, audio is always present about 1 second every 29 seconds. The
drop is due to the looping of video (which
is 29 seconds long). When looping
occurs, program switch should have
handled the looping of PTS. However, it
is found that Video PTS looping is
handled correctly but there is about 1
second period of time that the audio PTS
is incorrect.
ACP- NMX- (Doc-RN) When manually create new stream, For this release the ElectraX will reject
1808 39291 SE should have default input video, audio, DPI, PID range of 0 - 3.
VBI, data pid number start with 0x4.
41 issues
ELC- ELC- (Doc-RN) Encoder SAG Online help for setting Electra 9200 Standalone GUI (SAG): If
18590 18581 passwords needs a section what to do if the you need assistance in retrieving a lost
password is forgotten. password to access the application,
contact Harmonic Global Services and
Support and provide the device serial
number, and the device MAC.
3 issues
PR Metadata pass- Device will not alarm when trying to enable metadata pass-through to AIC
107339 through on the card.
AIC is not
supported.
PR Electra 7000 When Repeat Field Detection is enabled on the Electra 7000 with 1080i at
101554 1080i incorrectly 29.97 sources that contain 3:2 content overlaid with news tickers or stock
detecting 3:2 tickers, repeat fields are incorrectly detected and will cause the decoded video
pull down to judder on the tickers. This issue affects Electra 7000 releases for NMX
5.5.3; it also affects Electra 7000 releases for NMX 5.7 or later.
Workaround: Disable the Repeat Field Detection feature via NMX or SAG.
Once this feature is disabled, the video will no longer judder.
PR Encoder In the following cases, re-statusing affects service and causes switch back to
103059 switched to the primary input socket.
backup input Case 1: Initial situation: Both the main and backup input sockets are valid and
socket, re- identical, and no alarm is displayed on the encoder.
statusing or
restarting DM 1. Stop descrambling or remove the smartcard on the main source to
may cause send scrambled content to the encoder and leave the source as is.
outage 2. The encoder flags the decoding error and switches to the backup
source after a few seconds.
3. Re-status the encoder or restart the DM.
4. After re-statusing or restarting the DM, the encoder switches again to
the main source by itself, which leads to an output outage (e.g., a black
screen).
5. After a 20 second outage, the encoder switches again to the backup
input socket and output video resumes.
Case 2: Initial situation: Both main and backup input sockets are valid
and identical, and no alarm is displayed on the encoder.
6. Stop descrambling or remove the smartcard on the main source to
send scrambled content to the encoder.
7. The encoder flags the decoding error and switches to the backup
source after a few seconds.
8. Correct the main source to make it valid again (descrambled). The
encoder remains switched to backup socket as expected.
PR Transports with For corner cases where a transport has a high program count ( >30), or
102437 very large programs are referenced but the circuits of those programs do not exist in the
program counts transport, it could take up to 1.5 times longer to complete extraction.
extraction issue
PR Avsync issue When multiple audio decode/encode streams are provisioned on the same
98742 FLEX card, with mix of positive and negative delays, sometimes avsync will
be off.
Workaround: Disable and then enable the audio stream to recover avsync.
PR Disabling SPPC If SPPC is disabled on the slave stream, the master and slave audio streams
97072 issue will not flow. Disabling the slave SPPC will stop the master SPPC as well.
Workaround: Disable the master SPPC and the re-enable it.
PR Electra 8300: Auto-Revert Redundancy is not supported in this release in ELC 8320
102473 Port auto-revert although it can be configured by the user without any alarms.
mode on FLEX
Polaris not
supported on
BMW branch
PR "Multichannel or The Electra 8300 may display a "Multichannel or downmix provisioning only
101914 downmix supported on port 2 of on-board" alarm. This will occur if the user exceeds
provisioning is decode resources by enabling multichannel downmix or provisioning
only supported multichannel decoding (e.g., provisioning two audio streams on a transcoded
on port 2 of on- audio profile).
board" alarm Please provision the different streams within the limited resources.
PR Stream If the user adds the same input program with an external PCR stream to two
103798 underflow alarm different output transports, a stream underflow alarm may display if the user
issue disables one of the output transports.
Workaround: Disable and re-enable the PCR stream, and it should recover.
PR Failure on FLEX If the Polaris card is reset before the FLEX card reset is finished, the encoder
103608 card issue will have a core file failure.
PR "Table Set When the PSIP configuration is initially setup or a change is made to the
102116 provision is generator or encoder, a "Table set provision is malformed" alarm may be
malformed" issued.
alarm for PSIP Workaround: There is no workaround to remove the alarm. However, on the
does not clear next table update, the alarm should get removed automatically. If the alarm is
raised, do not try to clear the alarm, as it will automatically clear with the new
table update.
PR Sampling After loading a file from the input extraction, the sampling frequency of audio
100593 frequency of pass-through and decode is set by default to 44.1 KHz and 96 Kbps.
audio pass- Workaround: Manually set the value to 48 KHz on the NMX encoder
through and properties page.
decode set by
default to 44.1
KHz and 96
kbps
PR Electra 5000 Electra 5000 output may not buffer compliantly at bit rates of 12 Mbps and
98639 output buffer above.
issue
PR Encoder failure The encoder will fail if the GbE port is changed from BOTH to PRIMARY or
99131 when GbE port BACKUP, or if the transport destination is changed from dual to primary only.
is changed Neither of these configurations are typical configurations.
PR AAC Dual (1+1) AAC Dual (1+1) is not supported if the transport format is LATM/LOAS.
99923 issue
PR Electra-8000 On an Electra 8000, redundancy fail-over time may be longer with secondary
97689 redundancy fail- channel configurations than with primary channel-only configurations.
over time issue Workaround: None. The system recovers by itself, but it takes a longer
amount of time.
PR Re-encoding Downmixing from AC-3 2.0 to AC-3 1.0 gives only the left channel on the
97325 from AC-3 2.0 to output. This is not a supported configuration. Downmixing to MPEG-1 Layer II
AC-3 1.0 issue 1.0 is a supported configuration.
PR PCR pass- PCR pass-through on FLEX AC-3 and MPEG-1 Layer II is not a supported
96090 through on feature even though it is configurable.
FLEX AC-3 and
MPEG-1 Layer
II issue
PR Recreating a If a good stream is flowing with AC-3 PT, and all the video (from the service
95594 video stream on configuration) on the input side is deleted, and the stream is then re-created
an existing good (and added to the output), the Video will flow fine but not the audio after
stream connecting service to the network. A "source underflow/overflow with stream
underflow underflow" alarm will display.
/overflow alarm Workaround: Disable and then re-enable the audio stream.
issue
PR Re-encoding not The re-encode feature (with Dolby AC-3 as an input format) is supported only
94275 supported on on- in Electra 8000 platforms with AHC-RAC and on-board audio cards. It is
board Electra configurable on other platforms and configurations but will not work properly.
5400 and
Electra 7000
83084 / Cross- On cross-conversion AutoAFD, when changing the video aspect, the video
94208 conversion change is not seamless, and the bit stream AFD change is off by three to four
AutoAFD issue frames.
PR Audio downmix Audio downmixing is not supported on the AIC or the AHC-561 cards. No
93921 not supported alarm will display if this feature is provisioned on these cards.
on the AIC or
the AHC-561
cards
PR Encoder If the encoder is configured with multiple audio streams on one audio card,
93350 configured with and at least one audio stream is configured with "re-encode" processing,
multiple audio changing the re-encoded format of the re-encode audio stream will affect the
streams within audio on the other ports (within the same audio card).
an audio card
issue
PR Mezzanine Enabling the secondary video path with Mezzanine encoding will affect the
92223 encoding issue existing primary video. This configuration is not supported.
PR Audio If embedded audio has been provisioned on an encoder with an AIC or RAC
92453 provisioned on card, and the video is re-provisioned, the audio card may need to be reset for
encoder with audio to flow.
AIC or RAC
card
PR86780 (DiviTrackMX) Disabling output video in IP or ASI Transports on the DTMX FLEX Electra
/ 91004 FLEX Electra 5000 encoder with ASI and IP dual outputs causes "Sustained MPEG Packet
5000 encoder Loss" and output cc errors.
with ASI and IP DTMX does not support the ability to disable one-stream-only IP or ASI.
dual outputs
issue
PR Input extraction Input extraction with HD services shows VBI instead of VANC.
89084 with HD Workaround: Delete the discovered VBI PID and create a VANC PID.
services shows
VBI instead of
VANC
PR Auto cross- Auto cross-conversion configuration based on WSS for FLEX input is not
89080 conversion supported. Auto WSS with FLEX VBI WSS pass-through only works when the
issue input bit stream has the same aspect ratio (AFD) as the WSS signaling aspect
ratio.
PR Encoder When using an encoder in standalone mode, the secondary video encoding
86638 standalone parameters cannot be changed when the secondary video is added to two
mode issue output transports. A "Cannot Use Duplicate PID: xxx" alarm will issue.
Workaround: Use different PIDs for the two output transports or use NMX.
PR Resetting Resetting the Electra 8000 with the secondary channel causes the video card
85239 Electra 8000 to loop when a license is not available for the primary channel.
with secondary Workaround: Disable the primary stream or provision configuration for
channel video secondary on primary and reset the encoder if the problem still exists.
card loop issue
PR Enabling Enabling, disabling, or changing the format conversion of the secondary video
85225 /Disabling will cause minor glitches in a few frames on the primary channels.
format Workaround: Currently, there is no workaround.
conversion of
the secondary
video issue
PR FLEX Electra If two streams are already provisioned on the device, any auto switch needs
85054 8200 enabling to be identical on both streams. If one stream changes, the other stream will
FLEX HD auto be stopped.
decode issue Workaround: If the auto switch on the first stream is disabled, the second
stream needs a provision change, such as enabling / disabling stream. This
will change the encoding settings and recover the stream.
PR Supporting ANY Supporting ANY xxx licenses causes an incorrect license count display on
83547 xxx licenses SAG.
causes license
count issue
PR Adding/Deleting If a license has expired or is deleted while services are still flowing, adding a
81996 wild card license wild card license may trigger a one second service interruption on the video
triggers service and audio streams. After this interruption, all services should flow normally.
interruption on Workaround: Apply valid licenses before expiration of any temporary licenses.
audio/video
streams
PR Setting still Setting the still picture rate above the maximum bit rate or below the minimum
83780 picture rate bit rate will cause a bandwidth oversubscription and CC errors in the entire
issue transport.
Workaround: Set the bandwidth properly within the minimum and maximum bit
rates.
PR AC-3 audio Currently, the extraction of AC-3 audio is not fully supported and is recognized
82937 extraction issue as a data stream if the stream type is equal to 0x6.
Workaround: Delete the stream and manually create the extraction.
PR FLEX with LRV: On FLEX encoders with LRV, changing "insert PCR" properties on one of the
83286 Changing "insert secondary channels coming from the same video card on Elc-8xxx will result
PCR" properties in stream underflow for all audio streams and loss of video signal.
issue Workaround: Restore previous the settings. Changes should be done with full
a re-provision.
PR A/V sync out of For MPEG-4 HE AAC and MPEG-2 HE AAC encoding with low bitrates (under
81829 range for HE- 144 Kbps), the A/V sync may be slightly off (between 50 msec to 60 msec) if
using an AIC adapter. Rare startup cases may bring the AV SYNC to be off by
90 msec (but this has been seen only once).
AAC NOTE: This is still within the recommendations of ITU-R BT.1359-1 of +90 to
compression on -185 msec. Recommendation changed to – 25 to + 45 ms
AIC adapter Workaround: Resetting either the AIC adapter or the encoder will stabilize the
AV sync at approximately 50 msec (if the AV sync was off by 90 msec). Adjust
the AV sync with the delay adjustment parameter.
PR FLEX audio FLEX cannot properly handle AC-3 (32 kHz) decoding only when the bit rates
81681 decode issue are higher than 576 Kbps.
Workaround: Set the audio decode AC-3 to 640 Kbps at 44.1 kHz or AC-3 576
Kbps (or below) at 32 kHz.
PR FLEX decoder On SAG, the GUI on the general tab of the FLEX decoder slot 4/ SDI port
80500 slot 4/ SDI Port page shows a "Test Output" section. These parameters do not have any effect
page "Test on the GUI. (Changing the mode or the video standard will not do anything on
Output" section the encoder.)
issue
PR AAC vs. MPEG- If the FLEX decoder is provisioned with AAC audio streams, and the audio
80454 1 Layer II decode mode on the GUI is set to MPEG-1 Layer II, no alarm will be issued.
mismatch not Workaround: Set the correct format when using the FLEX audio decoder.
detected
PR Incorrect When the system is configured improperly, and more than one audio decode
80462 duplicate group stream is output as the same group/pair setting, the audio and video could be
/pair issue disrupted. This can happen if the default group/pair (1/1) is accepted on
multiple audio streams. The system will recover when the system has been
corrected and properly provisioned.
Workaround: Ensure each audio decode stream outputs on a unique group
/pair setting.
PR No "Sustained If FLEX is enabled with PTS Data re-stamping, and the stream does not have
78545 MPEG-2 Packet PTS, the packets will be dropped with no "Sustained MPEG-2 Packet loss"
loss" alarm alarm issued.
issue Workaround: If there is no data on the output, uncheck PTS Data re-stamping.
PR Some Some provisioning corner cases can prevent the creation of more than two to
73620 provisioning three audio decode streams on a FLEX module.
corner cases Workaround: To switch between the mode where audio decode is available
prevent more only on port 1 to the mode where audio decode is available on both ports,
than 2-3 audio perform one of the following actions:
decode streams
Delete all audio decode streams, and then create the desired audio
decode streams.
PR Continuity In some cases, when there are more than 15 audio streams (pass- through
74297 Count errors and decode) with high/low bit rates, different sample frequencies, and different
asserted some formats, disabling /enabling programs or audio streams can sometimes result
audio decode in CC errors that continually issue on only one of the streams (generally the
streams one with the lowest bit rate).
Workaround: Disable and then re-enable the audio stream that is causing the
problem.
PR "Dropped In some rare cases involving change of bitrates (e.g., disabling the transport
75610 MPEG packets stream or disabling any video streams) a "Dropped MPEG packets due to IP
due to IP datagram error" alarm may display.
datagram error" Workaround: Deactivate the service configuration and wait approximately 10
alarm with seconds for the alarm to be removed. When the alarm is removed, reactivate
duplicate time the service configuration.
stamps
PR Noisy audio on If the FLEX decoder is configured to decode MPEG-1 Layer II mono, but has
76658 incorrect an AC-3 5.1 input, a noisy audio signal will be present on the FLEX SDI
configuration output. Other incorrect configurations may result in a noisy audio signal as
well.
Workaround: Specify the correct audio decode format and desired coding
mode.
PR Automatically The system will issue an alarm when too many streams are provisioned with
74796 clear alarm dynamic audio adjustment. The alarm will be issued on the last provisioned
when steam. If provisioning on the "not-alarmed" stream is changed to solve the
performance problem, the alarmed stream will remain in an alarmed state.
limitation is Workaround: Resolve the conflict, and re-provision the alarmed stream.
resolved
PR "Stopped audio If the audio decode format is configured incorrectly (e.g., MPEG-1-Layer II is
76678 decoding - the input, and the FLEX decoder is configured to AC-3 stereo decoding), a
Multichannel misleading alarm can be raised (e.g., "Stopped audio decoding - Multichannel
detected but detected but down mix not enabled").
down mix not Workaround: Properly configure the system.
enabled" alarm
PR FLEX module In rare circumstances, enabling one or more programs that include a high
74838 reset issue count of audio pass-through/decode streams may trigger an unexpected reset
of the FLEX module.
Workaround: The FLEX module will recover by itself.
PR Continuity There is a risk of getting a CC error on AC-3 pass-through with low bit-rates. If
72986 Count error on the PTS value is too far away, the encoder will fix the PTS and mark one CC
AC-3 pass- error and tell the decoder to re-sync.
through with low
bit rates issue
PR Disabling audio Disabling only the audio decoding PID will not disable the re-encoding audio
72999 decoding PID PID. The audio PID on the output of the FLEX encoder will still be present (but
issue it will be silent).
Workaround: To completely disable an audio decode stream, disable the
audio decoding streams and their respective audio re-encoding streams.
PR "Input Stream If the re-encode audio stream on port 3 or port 4 is selected after creating an
73460 Provision audio decode stream on port 2 and then re-encoding port 2 as Multichannel
FAILURE" alarm with the on-board audio adapter, an "Input Stream Provision FAILURE" alarm
will be issued.
Workaround: Delete the stream in conflict with the audio port already in use.
PR No pass- If an incoming SCTE 35 message is larger than one TS packet, the payload
72772 through of will not validate, and the splice will be skipped.
SCTE-35 Workaround: Ask the content provider (or reconfigure the source equipment)
messages to use smaller SCTE 35 messages.
bigger than
single TS
Packet
PR Encoder does If the input source has multiple DPI PIDs, only one DPI pass-through stream
73149 not reject should be added to the output program. Current Electra encoders only support
multiple DPI one DPI stream: either pass-through or DPI-only encoding.
pass-through Workaround: Delete multiple DPI output PIDs from the output program before
activating the service configuration, or delete multiple DPI input PIDs before
adding the program, to avoid the provisioning error.
PR NMX/stand NMX/stand alone GUI does not alarm when performing a sampling frequency
63796 alone GUI does mismatch between the source input and the FLEX audio pass-through
not alarm on parameter.
sampling Workaround: Set the exact sampling frequency when performing audio pass-
frequency through. No alarm will be issued if there is a mismatch, and the audio will not
mismatch be clean.
PR Both MPEG-2 When using the configuration manager (Stand Alone GUI) both MPEG-2 and
61404 and H.264 video H.264 video source input discoveries display "H.264 Profile: Main."
source input Workaround: Ensure the configuration in use is correct.
discoveries
display "H.264
Profile: Main"
PR Configuration While using Configuration Manager (Stand Alone GUI) Polaris IP input does
63818 Manager (Stand not work for any IP TS source with FEC enabled.
Alone GUI)
Polaris IP input
issue
PR With FLEX you When using FLEX, a "Polaris GbE Socket SRC STC Freq Offset Error" alarm
64024 may get the may display on input transport. This alarm may occur after recovering from a
following stuck bad input source and remain for up to two hours. If this occurs, use an
alarm on Input analyzer to verify the input stream.
Transport
"Polaris GbE
Socket SRC
STC Freq Offset
Error"
PR Electra 7000 In the Electra 7000 Configuration Manager, HD input source "480p-360 Mbps
58480 Configuration (SMPTE 294M)" is not a valid option even though it shows as an option.
Manager HD
input source
issue
PR For Electra 5400 and Electra 7000, transport format is not automatically
59042 enabled when selecting a coding mode extension other than MPEG-2-AAC.
Transport
format not
automatically
enabled issue
PR Positive audio A positive audio delay results in the audio stream being ahead of the video
59484 delay issue stream in Electra 5400 and Electra 7000. (This is contrary to NMX.)
PR Carrier A carrier frequency offset/drift of more than 185 ppm causes the demodulator
61114 frequency offset to stop responding.
/drift issue Workaround: Retune the channel if the frequency has drifted significantly or
was incorrectly configured by a large margin.
PR No support for Different delays from the encoders to the primary and backup multiplexers are
63905 different delays not supported with the new DiviTrackIP.
from encoders Primary and backup ProStream 1000s must be co-located.
to primary and
backup
multiplexers
with new
DiviTrackIP
PR LRV not buffer In certain video transitional sequences (e.g., black to noise), the LRV bit
66956 compliant for stream temporarily may not be buffer compliant (underflow) if the GOP
certain settings are M=3 and fixed GOP. Typically, the LRV is sent as a baseline
configurations profile, so M=1 is the preferred setting.
with black to Workaround: Depending on customer needs, there are two possible
noise input workarounds.
video
The customer can use the M=1 setting, which is the normal baseline
profile and will prevent the compliance issue.
The customer can use the M=3 setting but not fixed GOP as well.
Either solution will solve the problem.
PR Resolutions not The following resolutions are not supported even though NMX allows them to
61118 supported be set.
SD H.264 LRV horizontal resolutions 176, 320, and 352
HD H.264 LRV horizontal resolution 320
PR In rare conditions, after deactivation and activation of the service stream, the
60790 adapter will reset itself.
Loss of audio
sync alarm on
AHC-561 audio
adapter
PR "Video wrong When using FLEX, if the encoding group in NMX is changed while the service
60372 format" and is still activated, a "video wrong format" and a "loss of signal" alarm will issue.
"loss of signal" Workaround: Reset the encoder.
alarms
PR IP source has When using FLEX with NMX, if the IP source has FEC enabled, IP input
60036 FEC enabled extraction cannot extract any TS information.
issue
PR (FLEX) ASI In some cases, ASI extraction failed after repeating ASI extraction at the
60001 extraction failure chassis/port level over 5 to 6 times, and FLEX 4 channels all report "PSI
issue Discovery complete, state = 2" messages. If this problem occurs, ASI
extraction fails to discover input transports, and all streams being decoded fail.
Workaround: Reset the chassis.
PR "Port Overrun" If the FLEX encoder is configured in an ASI input/output configuration, and
58376 alarm issue then the encoding group numbers are changed, extra PIDS may flow to the
ASI output and cause a "Port Overrun" alarm on the MAIA. In addition, there
will be no video output.
Workaround: Reset the encoder.
PR LRV and Main LRV will only work with Main video on the Electra 7000.
59737 video on Electra
7000 issue
PR Aspect ratio in In WSS alarm mode, with 14:9 sources, the aspect ratio in
55734 the sequence the sequence header will be reset to the initial value of 4:3 if certain NMX
header issue settings (e.g., resolution) are changed.
PR Activity LED on When the "clear" template command is applied to a fully provisioned multi-
38736 un-provisioned channel encoder, the activity LED may continue to blink. Once the device is
device reset, the LED will no longer blink.
PR GbE primary GbE primary output fails when the active channel is set to "both," and the GbE
38990 output failure backup port is not configured. To ensure smooth service flow, configure both
issue IP data output ports before enabling traffic on those ports.
PR Multi-channel Multi-channel software upgrades from NMX are performed using a web server
40738 encoder on the NMX server machine. As backward compatibility for old Ion versions,
package the upgrade will fall back to TFTP mode in case the HTTP download fails. The
upgrade via embedded software is packaged differently for each of the download modes:
NMX TFTP the standard build is used for web downloads, and the "base" build is used for
server fails TFTP. If the system falls back to TFTP mode, the encoder will still try to
download the standard package and fail.
Workaround: Change the desired software version on the device to the "base"
version. While the TFTP download mode may work as a temporary solution, it
is recommended that the underlying network issue be resolved so that HTTP
downloads will be successful.
PR Details on file When file downloads from NMX to the multi-channel fail, the device does not
42213 download issue an alarm with the exact details of the failure, but a card-busy alarm will
failures show be issued. The details of the failure can be found on the device's error-log.
only in error log
PR Low battery In rare cases, a low battery may alarm the device, and the alarm will not remit.
43232 alarm may To remit the alarm, reset the encoder. If the alarm shows again after the reset,
assert please contact Harmonic customer support.
erroneously and
never remit
PR Aspect ratio When under the control of configuration manager, the PIP aspect ratio is
43703 selection not identical to the main channel; under the control of NMX, main and PIP each
supported in has its own control.
PIP (LRV)
PR GbE cable After GbE port redundancy due to a cable disconnection, the alarm on the
44752 disconnection primary port may not remain active. This can give a false-positive indication
does not remain that the port connection is fine. Check that the primary port is connected
asserted before switching back to the primary GbE port.
PR Changing LRV Changing LRV (PIP) to closed GOP may not work.
46283 closed GOP Workaround: Change the GOP length setting (M and N numbers), and then
state may not change the open/close state.
work
PR LRV bit rate When encoding LRV at 96×96 with difficult video content, changing the bit
46478 change may rate from 245 Kbps to 100 Kbps may cause errors in the bit stream.
cause
occasional bit
stream errors
PR Changing LRV When changing the PIP video resolution, and possibly the bit rate, the
46996 profile may not updated video stream may break up on the decoder. To recover from this
be seamless state, perform an additional configuration change to re-provision the stream (e.
g., change the GOP settings of the video).
PR Redundancy A redundancy switch to a backup encoder with a different PES mode may
47436 switch to a take an additional 30 seconds to provision the backup encoder. This will
backup encoder happen if the PES Mode code is not be preloaded on the backup encoder.
with a different
PES mode
issue
PR Changing L/D On an Electra 5400 running VBR and FEC mode, changing the L/D values is
47426 values issue not seamless.
PR No video If there is no main channel flowing on the encoder, there will be no video
48781 disconnect disconnect alarm on the LRV channel.
alarm on LRV
channel
PR Encoder If an encoder has a provision error that lasts longer than a few minutes, check
49080 provision error the error log. If the error log displays the errors,
issue "**** PCI slot 10X :- error in ROMA_TARGET_BAR0 (VENDOR=FFFF)
Card 10X : PCI Fail on validation," power cycle the encoder to recover.
PR Video input The Electra 7000 may not auto switch if a saved profile with auto switch
49554 format auto enabled is loaded and the input format is immediately changed. The encoder
switch issue behaves as if auto switch is disabled, but the xml reports "HdAutoswitch" is
enabled.
Workaround: Reset the video card to correct this problem.
PR AFD "triple- In some cases, when the Electra encoder switches aspect ratio following an
49585/ jump" AFD signal, the output video will jump between aspect ratios.
67608
PR CVBR stuck at If the device is configured for CVBR, and the source of the signal is noisy, the
49689 max after reset CVBR output may be stuck at maximum rate after a reset.
PR Onboard audio Embedded audio routed to both Onboard and AIC with AC-3 compression
49886 levels for AC-3 settings (dialnorm, DRC, etc.) are exactly the same on both adapters. The
down-mix issue audio from AIC is 4 dB higher than the Onboard audio. Different values for
dialnorm should be set with each audio adapter.
NOTE: It's only when the FLEX decoder is set to decode the AC-3 stream to
PCM stereo (down-mix) that the audio levels from Onboard are 4 dB lower
than AIC.
PR Changing entire Changing the entire device configuration on an encoder requires de-
50380 device provisioning the first encoder configuration before enabling the second
configuration on encoder configuration (e.g., moving the encoder between two different
an encoder setups).
issue
PR Four channel On a four channel Electra with AHC-RAC, if the distribution amplifier is power
51485 Electra with a cycled, the encoder may raise a loss of input alarm and lose audio after the
AHC-RAC distribution amplifier is powered back on.
distribution Workaround: Take the port of the AHC-RAC adapter offline, and then bring it
amplifier power back online to clear the alarm and enable audio services.
cycle issue
N/A Electra 7000 Video test pattern is not currently supported on the Electra 7000 platform.
Video test
pattern
ELC- (SAG3) G/P validation for audio backup and When creating an audio stream, 3 G/P
19929 audio primary is incorrect for Dolby E input are assigned to it, even if only one is in
used (for example in the case of pre-
compressed input audio).
ELC- (SAG3) "Set to Backup" doesn't do anything "Set to Backup" for audio stream does
19928 not work.
Feature is not supported although
displayed in the GUI
ELC- SAG3 upgrade/zap corruption issue Upgrading build with SAG3 sometimes
19923 does not work as expected.
Work around: Retrigger the zap
ELC- ELC- (SAG3) getting into a case where we have up If the user has a IOM-RAC2 card on his
18601 18598 to 1024 Kbps for AC-3 chassis and had audio configured:
removing the IOM-RAC2 card might
result in invalid configuration
9 issues
b.
b. During transition from Main to Slate, scrambled service is clear for a few seconds.(5-10) depends
on CP. Also happens when returning from slate to main service is clear at the beginning CP
related).
c. Scrambled service became clear at slate activation/deactivation for ever when ECMG is
disconnected.
9. Generate PCR-related limitations:
a. Generate PCR does not work for re-encoded services.
b. Generate PCR does not work for VBR Pass-through services.
c. Generate PCR with Common PCR on ES is not supported.
10. VBR Pass Through-related limitations:
a. VBR Pass Through when input PCR is not on ES is not supported.
AFR- AFR- ACE Issue with Condition: Source stream is H.264 1080i with field
25979 25976 downconverting a specfic HD h. coded pictures, and the I-picture is always placed on the
264 stream to SD H.264 bottom field. ACE video transcoding is set for H.264 to H.
264 transcoding with Follow-Input-GOP mode.
Symptom: ACE output stream has very poor video
quality.
Workaround: Do not use Follow-Input-GOP mode. Use
Open/Variable GOP M=4, N=32 instead. This addresses
the poor video quality issue.
AFR- AFR-
22832 22829
AFR- AFR- "Auto detect " leads to Autodectect option not working when Switch is
21598 9026 extraction problems when configured to V2.
switch is configured V2 and Workarround: Use V2 or V3 options
device is configured on V3
(after auto detect)
23 issues
Input
extraction
PR 30824 When extracting input information, the ProStream does not parse the CAT (Conditional
Access Table); therefore, it does not recognize EMM streams as such. EMM streams at the
input stream are displayed as ghost PIDs, without any particular indication of their nature.
PR 39824
PR# Description
Extraction of a new input TS fails when the TS has the same PAT version as the previous TS,
and Input Sync loss is not detected. In this case, if the IP properties of the TS on the input are
updated, ES's from this TS are displayed as ghosts. In addition, the extraction of the previous
TS is still displayed.
Workaround: Disable the TS, and then re-enable it.
AFR-11413 "Auto detect " leads to extraction problems when switch is configured on V2 and device is
configured on V3 (after auto detect).
Support
page
PR 39672 When selecting the Input PID Information query, the TS Header Error field does not show the
actual values.
Scrambling
PR 36720 After an SCG re-provision, the activation time is not updated correctly on the CAS extraction
page of NMX.
PR 37855 The ProStream acquires and "learns" the operation parameters of an ECMG when it first
connects to that ECMG. If these parameters (protocol revision, min CP duration, etc.) are
changed after the initial connection is established, the ProStream must be rebooted to allow
the new parameters to be acquired and take effect.
PR 37877 If the allocated bitrate of an EMM stream is increased after connection with the EMMG is
established, and the stream is already flowing, ProStream does not inform the EMMG about
the change. As a result, the EMM keeps flowing at the originally configured rate. Workaround:
Disable the EMM stream, and re-enable it.
PR 37946 Scrambling does not function correctly (the CA descriptor is not created) in the following
situation:
NMX preferences are set to "CA descriptor managed by Scrambler," at the Elementary
Stream level, and
SCG provisioning (by AS2 or external EIS) is done in the Elementary Stream level
Workaround: Do not use this combination of modes.
PR 38632 If the Ethernet-2 port on the ProStream is connected to a switch that operates in half-duplex
mode, and the ProStream is configured to stream an EMM stream that is received in UDP, a
single EMM packet occasionally may be dropped. Typically, the loss rate is around 1 packet
per 4,000 received packets.
Workaround: Always use full-duplex connection, and stream EMMs only in TCP mode.
PR# Description
PR 38839 If the Ethernet connection between a ProStream and an EMMG machine is lost and then re-
established in less than 60 seconds from the time of failure, the ProStream will reject the first
attempt by the EMMG to re-open the EMM channel. The channel will be re-opened as soon
as the 60 second timeout is over, without any user intervention.
PR 40708 If the IP address of the CAS Ethernet port is changed while the device already has ECMGs
configured in its ECMG table, the Prostream's internal routing table may be corrupted,
resulting in a lost connection with the ECMGs.
PR 49241, When a ProStream is performing AES descrambling, if the input stream goes from scrambled
49325 to clear or from clear to scrambled, a momentary loss of data will occur. Typically, this does
not affect video.
Scrambling,
NDS CAS
only
PR 43719 When an SCG is provisioned with its "activation time" set in the past, the set-top is unable to
decode the service during the first Crypto-period.
GbE I/O
PR 39530 With some uncommon brands of GbE switches, the port fails to initialize when the device
reboots. This happens if fiber SFP is used, and the Auto-negotiation option is enabled on the
ProStream's GbE port. In this case, no traffic (input or output) will flow through the port.
It has been tested and verified that this problem does not occur in the following cases:
PR 41539 When transmitting a unicast socket to a destination IP address that is unreachable, some
GbE switches respond with a flood of "destination unreachable" messages, causing the
ProStream to issue a "Management Buffer Overflow" alarm on the relevant GbE port.
PR 42354 In some cases involving changes to a provisioned output socket, the destination MAC
address of the socket is not updated, and the ProStream will continue streaming the socket to
the previous destination MAC. To overcome this problem, disable the socket before changing
PR# Description
Changing an existing unicast socket to use the "Fixed Destination MAC address"
option.
Disabling the "Fixed Destination MAC address" option on a socket that is currently
streaming with that option enabled.
Changing an existing multicast socket (e.g., destination IP address is a multicast
address) to use the "Fixed Destination MAC address" option.
PR 49907 On a low bit rate service/socket (with 2 audio PIDs, configured at 192Kbps each), one audio
PID carries PCR at a high priority, and the other audio PID carries PCR at a low priority.
When the socket drops packets only on the low-priority audio PID, the high-priority audio PID
stops playing and, per MProbe, displays an "audio buffer under run" message.
AFR-11550 Socket redundancy from other port with "Disable on no Stream" = True shuts port.
AFR-14909 'Video over IP down' and 'Port link down' alarms occur for 1 sec when enabling Port mirror.
Service
Redundancy
PR 44016 In case of primary service failure when the service has just been created and provisioned, or
when rebooting the device, three minutes will pass before the backup service will be active.
AFR-18262 [Service redundancy] When Remux mode for PIDs under Primary service is set to ES Type,
Backup service for service redundancy isn't activated after Primary service was failed
AFR-13324 Service redundancy takes more than 1 min when defined for first time
Multiplexing
PR 45716 When pre-encrypted content is streamed through a mirror ASI port, that port must not be
configured to "Always clear" mode. Otherwise, the pre-encrypted programs at the mirror port
will corrupt.
FEC
PR 46311 In FEC point-to-point, when the configured matrix dimensions are changed on the
transmission side, momentary loss of data may occur.
PR 46460 In FEC point-to-point, a change in the configured FEC parameters of a FEC-enabled socket
on the transmission side may cause an "Invalid Source Clock Frequency" alarm to be
PR# Description
Re-encoding
PR 46617 When re-encoding services that are provisioned as Reference Service Streams (RSS), the
ProStream 1000 does not assert any re-encoding alarms if re-encoding problems are
encountered.
PR 47495 When changes occur on the input of a re-encoded RSS, the corresponding output program
experiences a momentary service interruption.
PR 52913 When two services with a shared input PID are multiplexed to the same output TS, they
cannot be configured for any re-encoding methods (e.g., re-encoded to CBR, re-encoded to
Capped VBR, re-encoded in DTMX pool, or VBR pass-through in DTMX pool).
SFNoIP
PR 47608 On the receive side of an SFNoIP system, port #2 of the ASI card is used for synchronizing
with the 10 MHz GPS clock. When the card is configured to work in this mode, it will not
assert the "ASI Signal Loss" alarm in the case of cable disconnection. Only an "ASI Output
Bitrate Un-synchronized" alarm will display.
PR 47614 On the receive side of an SFNoIP system, if GPS synchronization is lost, a "ASI Output Bit
rate Un-synchronized" alarm will display. After synchronization is restored, the alarm remains
active.
PR 47615 On the receive side of an SFNoIP system, the LEDs of the ASI port used for GPS
synchronization do not function as they should; they are always OFF.
Socket
redundancy
PR 49337 When the primary socket fails, it switches to the backup socket. When the primary socket
recovers, it takes the configured fail-over time period until the "Primary Socket Not Active"
alarm is removed.
AFR-13538 [RFC] Need to add validation when Primary and Backup socket are configured the same.
AFR-13536 [RFC] Need to add option to Revert to Primary in Manul revert mode.
NMX
PR# Description
PR 50429 Service flowing out as a regular service stops when added to a DTMX (input PCR not on ES).
Workaround: Disable and then enable the service.
Generate
PCR
PR 51250 Create Faulty ASI TS Mirror Port on ASI RMX output. ASI RMX does not support Generate
PCR.
PR 51319 NMX RSS Output Properties for Service with Regenerated PCR may not reflect actual
ProStream configuration when carry PCR is checked and an external (and/or common) PCR
is defined in the service.
PR 52026 In Generate PCR IP output transport with two services, one service can have PCR originally
on video (and also reference PCR at the output) and one service have PCR originally on
audio. Remove the PCR from the audio of the second service (PCR originally on audio).
When both services are disabled and then enabled one at a time, do not use a different
sequence, or there will be compliance problems for the video (i.e., no output). This depends
on whether there are also irregularities in the PCR rate or not.
PR 56520 In cases where two services are configured on the output GbE TS, the first service may use
audio 1 PID for PCR, and the second service may use points on the first service's audio as its
PCR (common PCR on ES). If the first service originally used its audio as the PCR PID at the
MUX input, there may be CC errors on the first service's audio PID at the output.
PR 77558 Configuring Generate PCR on the ASI RMX card can lead to loss of all four transports on the
ASI card. ASI RMX does not support PCR Generation.
AFR-13657 Configuring Generate PCR on ASI RMX card can lead to loss of all the 4 transports on the
ASI card.
General
PR 51683 ProStream Table General Error alarms may display when DM is restarted.
Workaround: Rebuild PSI.
PR 54056 When working with FEC, the number of sockets should not exceed 100.
PR 97000 When activating service configuration in 1:1 hot redundancy, there is a timeout alarm on the
primary Mux that NMX chooses to provision, and a redundancy switch is made. This happens
only on devices with DT/IP and ACE.
PR# Description
AFR-12832 Prostream1000 repeatedly times out after booting up from reset/zap/power cycle. Mux also
times out when first time provision services.
AFR-12873 (Redundancy) De-provisioning one of ProStream1000 in NMX, ASI outputs are not disabled
but output null packets only. Downstream T-VIPS CP515 (SIM) switch doesn't switch to good
source.
AFR-11517 [Device Redundancy HHP v1 and v2 ] - Reboot to Inactive device causes cc errors to Active
device.
AFR-15454 Output bitrate is changed from 213 to 196 when changing TS packet size from 188 to 204
AFR-13780 SDT Table Corrupt From ASI Output No Names and CRC Errors on PID 11
AFR-13813 When the Input contains Service that was encrypted with BISS , the Null PID is the ECM PID
, and when passing the service it can caouse to Overfllow.
AFR-15307 No indication when the platform fails to configure IP for Mgmt and CAS
AFR-13724 On activate service configuration PS1K falsely reports timeout causing redundancy switch on
NMX
AFR-13512 Socket redundancy from other port with "Disable on no Stream" = True shuts port.
AFR-13072 Prostream1000 repeatedly times out again after booting up from reset/zap/power cycle. Mux
also times out when first time provision services.
AFR-15639 (HATS) Port Loss Frame: no data in FIFO alarm on on-board/AHC-RAC with audio
compression
AFR-13790 Starting the Domain Manager for the first time with NMX 5.2.2 causes overflow in bandwith at
the ASI out of the prostream
CAS
PR 53392 A Scrambled service became clear at Slate activation/deactivation permanently when ECMG
disconnected.
PR 82541 The picture freezes after a redundancy switch when the delay is 5000 msec.
AFR-13220 When the Input contains Service that was encrypted with BISS , the Null PID is the ECM PID
, and when passing the service it can caouse to Overfllow.
PR# Description
Slate
PR 52948 When a service is defined as RSS with slate support and the main service fails (Slate
activated), after restarting the platform (while the main service is still missing), TV will display
a black screen.
PR 53212 On a configuration that has a virtual channel for some PIDs and uses Slate, the same slate
should be defined for every service using this virtual channel PID.
PR 61595 There is no picture output from E5 after slate activation between sources with PCR on
different PID types.
Workaround: Reset the platform to recover service.
PR 83111 When the service redundancy is set to manual revert mode and the backup source recovers
from failure, Slate is not deactivated.
Workaround: Change the service redundancy to automatic.
AFR-15624 [Slate+Socket Redundancy] Socket Redundancy in Automatic mode will not get back to
Primary source from Active Slate if Backup source is failed.
AFR-13584 [Slate] Slate is not deactivated when backup is back from failure in Service redundancy
manual revert mode.
AFR-13583 [Slate] Slate is not activated when transport removed or cable disconnected.
GBE IN
PR 60756 Having more than 128 input sockets may cause PCR Accuracy errors.
AFR-13415 (Seamless Redundancy) Activate/Deactivate stress test failed to configure Vega SSR after
several times provisioning the same service to the mux.
AFR-13401 "Auto detect " leads to extraction problems when switch is configured V2 and device is
configured on V3 (after auto detect)
Splicing
PR 55614 Audio Coding Mode changes within the stream are not supported by ProStream.
PR 59036 Data PIDs are not supported on spliceable services. CC Errors occur on Data PIDs at Splice
out. This affects service on STB.
PR 59508 When adding data, the system shows PID recoding failure if it is configured to service with
V+A+SCTE35 (data PID).
PR# Description
PR 60599 In case that all Re-encoded engines were allocated to splicing and user frees one engine to
do Rate Shaping, device won't allow using it. At this point only a platform reset (reshuffling of
all the Re-encoded service allocations) will correct the situation.
PR 61080 There may be macro-blocking if the connection between the ad server and the splicer is
disconnected during splicing.
PR 62990 With a specific ad clip (C and M, a transcoded version of the clip that was used for analog ad
insertion), macro blocks are present between the splice point and the ad clip.
PR 67000 Various problems may occur when splicing into the network stream with unsupported GOP
length.
SAG
PR 56234 The primary socket can be the same as the backup socket. The system does not do a
validation.
PR 56277 Configuring the input socket as the backup socket creates two access points and causes GbE
socket failure.
PR 56597 No validation is done for overlapping PIDS between static PIDS and the range of RSS.
PR 56171 For GbE TS and PIDs, the input bit rate is not always shown when using PID range at output.
PR 56781 Reference PCR information is not relevant when working with Generate PCR on new PIDs.
PR 56783 Sockets are not shown (i.e., the scroll bar is hidden) when there are more than 14 sockets.
PR 56882 Input service without PCR cannot be applied when moved to the output (by arrow).
PR 57057 For TOT time zones, select a row and click to delete the row.
PR 57062 There is no validation for the PID value to check for legal and illegal characters.
EAS
PR 59897 Service out is configured with Slate in Manual Revert Mode and EAS service. When primary
service fails, Slate service is outputted. When activating EAS, the EAS service is outputted.
When the primary service returns, the EAS service is deactivated. The expected behavior is
that Slate should be outputted as it is configured to manually revert; however, primary service
is outputted. Also, the NMX Slate status bar shows "Activated."
PR 60320 To manually switch to the backup program (no slate configuration and all sources are alive),
activate EAS and then deactivate EAS. The expected behavior is that the backup service is
outputted, with a "Backup activated" alarm displayed. However, the primary service is
activated without alarms. Also, the NMX GUI "Backup service" displays as still activated.
PR# Description
AFR-13500 [EAS - IGMPv3] - PS1K does not get EAS signal when moving from non-valid SSM to 0.0.0.0
EAS-IGMPv3
PR 83926 PS1K does not get an EAS signal when moving from a non-valid SSM to 0.0.0.0.
Workaround: Insert a valid SSM IP and then change the SSM IP to 0.0.0.0.
Background
Download
PR 57210 Tables may be affected if the configuration is changed during a software download.
Workaround: Rebuild the PSI option if a "TableStreamOut File General Error" alarm is issued
during a background upgrade.
Port
Redundancy
PR 60890 Enabling port redundancy causes a "GbE Port Link Down-Cable Disconnect" alarm on the
backup port.
Workaround: Configure the switch in manual mode before enabling port redundancy.
AFR-13537 [RFC] Need to add validation in case socket redundancy is configured "From Other Physical
Port" and port redundancy .
Rate
Shaping
PR 60924 There is instability of one to two seconds in length at startup in rate-change mode when two
services are activated.
SCTE35
Insertion
DT/IP 3G
PR 67358 Mux redundancy caused ASI Overflow and took approximately three hits within 10 seconds
before recovery.
PR 76604 Starting Domain Manager for the first time with NMX 5.2.2 causes overflow in bandwidth at
the ASI out of the ProStream.
PR 77963
PR# Description
ProStream reports false CC errors on the input transport stream when adding or removing
streams from the pool.
Workaround: Add a stream to the pool in one transaction. Remove the stream in a different
transaction.
AFR-11672 ASI overflow after removing all the streams from the pool
AFR-12014 Services move into Nominal Rate when we disable services that are in the pool
AFR-13751 Prostream reports False alarm CC errors on the input transport stream, on adding/removing
streams from the pool
AFR-13637 ASI overflow after removing all the streams from the pool
HTTP GUI
PR 71222 TS mirror application configurations are not full and are not protected.
AFR-18309 Unable select "SDT Other" check box until page is not refreshed
BISS
PR 76260 CA descriptor is not created when the device is controlled by NMX. However, NMX
configured with "CA managed by scrambler" is a good configuration.
ASI out
PR 77864 SDT Table Corrupt from ASI Output No Names and CRC errors have been displayed on PID
11.
Workaround: Disabling and then enabling the ASI port solves the problem.
ACE CPC
PR 82634 In some cases, there have been service disruptions from unnecessary redundancy switches
after a slave reset or power-up.
ACE VBR
PR 82634
PR# Description
In some cases, there have been service disruptions from unnecessary redundancy switches
after a slave reset or power-up.
Workaround: Take the backup offline, perform any required change or upgrade, boot up the
device, and put it back online once the boot stage is complete.
AFR-11419 (ACE 4.0 Audio) ACE does not work with 32 KHz sampling frequency AC-3 source.
PCR
PR 94935 PCR stays on the non-video PID although PCR should be on the video output.
Workaround: On the PCR tab, select the "Set PCR on" option.
DSR
PR 95290 Missing validation on the PID range can cause the DSR-reserved PIDs to be overwritten.
PR 95580 There is no validation that there are no more reserved PIDS left to use.
AFR-13490 [DSR] - No validation that there are no more reserved PIDS left to use
AFR-13488 [DSR] - Missing validation on PID Range can cause overwritten of the DSR reserved PIDs
AFR-13486 [DSR] - EAS cannot be configured for a service that carries 2 PCR PIDs
Misc.
PR 81963 Need to add validation in case socket redundancy is configured "From Other Physical Port"
and port redundancy.
Workaround: Only one option can be selected at a time.
PR 99471 Missing PMT and Missing PAT alarms are not masked when a GbE socket failed alarm is
issued.
AFR-17798 [ PMT ] After transition of PMT mode from None to Regenerate PIDs (PMT, Audio and Video)
are transmitted as Ghosts
AFR-14911 'Video over IP down' and 'Port link down' alarms occur for 1 sec when enabling Port mirror
PR# Description
Device
Redundancy
AFR-16636 EBP string fail in for PIP SD H2H and M2M cases
AFR-15791 [ACE] - redundant A6 reset when having transcoding streams with PIP in N:1 redundancy
system leads to fail-over time of 90 sec
AFR-13178 [Device Redundancy HHP v1 and v2 ] - Reboot to Inactive device cause cc errors to Active
device
1. Splicing under NMX system: Electra encoders and ProStream 9000 with Juno for splicing application are
not supported on same NMX map. Electra Encoders and ProStream 9000 splicers should be configured
in 2 different NMX maps.
2. Multiplexing capacity limitations:
a. Up to 400 output Transport Streams (any mixture of SPTS and MPTS) per device.
b. Up to 500 input services per GbE port.
c. Up to 20 ECMs per scrambled output service.
3. DVB-ASI IOM card:
a. ASI-SCR card - each port of the ASI card supports up to 213 Mbps output bit rate and 210 Mbps
input bit rate.
b. ASI-RMX card - not supported.
4. GbE IOM card:
a. Use the GbE IOM cards in slots 1 or 2 only.
b. Multicast of PIDs to GbE ports: ProStream 9000 can stream multiple instances of incoming PIDs
to multiple output TSs, with different scrambling control parameters. When applying configurations
of PID multicast over GbE output cards, the following limitations must be considered and
enforced:
i. When (at least) one of the multicast PIDs exceeds 16 instances (duplications in one GbE
output card) the total multicast bitrate is limited to 50Mbps. Otherwise there is no bit rate
limitation.
c. When using Fiber SFP modules, the GbE IOM does not start to stream output through its Tx
connector until the Rx connector has a valid input link. To bypass this limitation, configure the
relevant port to use the "Force Tx" mode. For further information, see NMX Online Help.This issue
is irrelevant when working with Copper SFP.
d. GbE Transport Stream Input Limitations:
i. Bitrate (per transport stream socket):
1. Min:
a. With PCR – 7 Transport Stream MPEG packets per IP packet: 260 Kbps.
b. With PCR – 1 Transport Stream MPEG packets per IP packet: 43 Kbps.
c. No PCR – 25 Kbps
2. Max: 100 Mbps.
ii. Max Input Jitter – 50 msec.
iii. Input frequency skew ± 30 PPM.
iv.
AFR- AFR- ASI input bit rate on port1 exceed over 380M
28985 28984
AFR- NMX- Starting the Domain Manager for the first time
22408 192 with NMX 5.2.2 causes overflow in bandwith
at the ASI out of the prostream
AFR- AFR- Juno does not support selective encryption Juno does not support selective
22299 12904 and EHP feaftures encryption and EHP feaftures
AFR- AFR- EBP string fail in for PIP SD H2H and M2M
22272 16636 cases
AFR- AFR- CC errors on Juno output when selecting This is relevant for Juno only. When
22258 12456 /deselecting "Selective encryption" selecting/deselecting selective encryption
or EHP, there are some CC errors on
Juno only.
34 issues
Input
extraction
PR 30824 When extracting input information, the ProStream does not parse the CAT (Conditional
Access Table); therefore, it does not recognize EMM streams as such. EMM streams at the
input stream are displayed as ghost PIDs, without any particular indication of their nature.
PR 39824 Extraction of a new input TS fails when the TS has the same PAT version as the previous TS,
and Input Sync loss is not detected. In this case, if the IP properties of the TS on the input are
updated, ES’s from this TS are displayed as ghosts. In addition, the extraction of the previous
TS is still displayed.
Support
page
PR 39672 When selecting the Input PID Information query, the TS Header Error field does not show the
actual values.
Scrambling
PR 36720 After an SCG re-provision, the activation time is not updated correctly on the CAS extraction
page of NMX.
PR 37855 The ProStream acquires and “learns” the operation parameters of an ECMG when it first
connects to that ECMG. If these parameters (protocol revision, min CP duration, etc.) are
changed after the initial connection is established, the ProStream must be rebooted to allow
the new parameters to be acquired and take effect.
PR 37877 If the allocated bitrate of an EMM stream is increased after connection with the EMMG is
established, and the stream is already flowing, ProStream does not inform the EMMG about
the change. As a result, the EMM keeps flowing at the originally configured rate. Workaround:
Disable the EMM stream, and re-enable it.
PR 37946 Scrambling does not function correctly (the CA descriptor is not created) in the following
situation:
NMX preferences are set to “CA descriptor managed by Scrambler,” at the Elementary
Stream level, and
SCG provisioning (by AS2 or external EIS) is done in the Elementary Stream level
PR# Description
PR 38632 If the Ethernet-2 port on the ProStream is connected to a switch that operates in half-duplex
mode, and the ProStream is configured to stream an EMM stream that is received in UDP, a
single EMM packet occasionally may be dropped. Typically, the loss rate is around 1 packet
per 4,000 received packets.
Workaround: Always use full-duplex connection, and stream EMMs only in TCP mode.
PR 38839 If the Ethernet connection between a ProStream and an EMMG machine is lost and then re-
established in less than 60 seconds from the time of failure, the ProStream will reject the first
attempt by the EMMG to re-open the EMM channel. The channel will be re-opened as soon
as the 60 second timeout is over, without any user intervention.
PR 40708 If the IP address of the CAS Ethernet port is changed while the device already has ECMGs
configured in its ECMG table, the Prostream’s internal routing table may be corrupted,
resulting in a lost connection with the ECMGs.
PR 49241, When a ProStream is performing AES descrambling, if the input stream goes from scrambled
49325 to clear or from clear to scrambled, a momentary loss of data will occur. Typically, this does
not affect video.
PR AFR- When the Input contains Service that was encrypted with BISS , the Null PID is the ECM PID
13221 , and when passing the service it can cause to Overfllow
Scrambling,
NDS CAS
only
PR 43719 When an SCG is provisioned with its “activation time” set in the past, the set-top is unable to
decode the service during the first Crypto-period.
GbE I/O
PR 39530 With some uncommon brands of GbE switches, the port fails to initialize when the device
reboots. This happens if fiber SFP is used, and the Auto-negotiation option is enabled on the
ProStream’s GbE port. In this case, no traffic (input or output) will flow through the port.
It has been tested and verified that this problem does not occur in the following cases:
PR 39687
PR# Description
Workaround: If the primary device in a redundant setup needs to be zapped, take it offline
and verify that the backup is active.
PR 41539 When transmitting a unicast socket to a destination IP address that is unreachable, some
GbE switches respond with a flood of “destination unreachable” messages, causing the
ProStream to issue a “Management Buffer Overflow” alarm on the relevant GbE port.
PR 42354 In some cases involving changes to a provisioned output socket, the destination MAC
address of the socket is not updated, and the ProStream will continue streaming the socket to
the previous destination MAC. To overcome this problem, disable the socket before changing
its parameters, and re-enable it after the changes are applied.
Changing an existing unicast socket to use the “Fixed Destination MAC address”
option.
Disabling the “Fixed Destination MAC address” option on a socket that is currently
streaming with that option enabled.
Changing an existing multicast socket (e.g., destination IP address is a multicast
address) to use the “Fixed Destination MAC address” option.
PR 49907 On a low bit rate service/socket (with 2 audio PIDs, configured at 192Kbps each), one audio
PID carries PCR at a high priority, and the other audio PID carries PCR at a low priority.
When the socket drops packets only on the low-priority audio PID, the high-priority audio PID
stops playing and, per MProbe, displays an “audio buffer under run” message.
AFR-13003 "GbE Input Non MPEG Buffer Overflow" asserted on Polaris card after configuring first socket
- only when juno is present.
AFR-17315 Juno stop streaming if set Ip Packet Size not equal 1316 and after that change TS bitrate.
AFR-16960 Wrong ES routing on Polaris card after PID Range and Service were passed to output from
one input Service.
AFR-16015 Juno PS9K Giga port loopback dosen't work on ports 1 and 2.
PR# Description
AFR-13152 No extraction when using SFP fiber in Juno port and no auto negotiation defined in swich.
AFR-13104 JUNO - After disable of Loopback on Juno without physical link alarm "Port failed" doesn't
appear.
Service
Redundancy
PR 44016 In case of primary service failure when the service has just been created and provisioned, or
when rebooting the device, three minutes will pass before the backup service will be active.
AFR-18261 When Remux mode for PIDs under Primary service is set to ES Type, Backup service for
service redundancy isn't activated after Primary service was failed.
AFR-13325 Service redundancy takes more than 1 min when defined for first time.
Multiplexing
PR 45716 When pre-encrypted content is streamed through a mirror ASI port, that port must not be
configured to “Always clear” mode. Otherwise, the pre-encrypted programs at the mirror port
will corrupt.
FEC
PR 46311 In FEC point-to-point, when the configured matrix dimensions are changed on the
transmission side, momentary loss of data may occur.
PR 46460 In FEC point-to-point, a change in the configured FEC parameters of a FEC-enabled socket
on the transmission side may cause an “Invalid Source Clock Frequency” alarm to be
asserted against the matching input socket on the receive side.
Workaround: Disable and then re-enable the input socket on the receive side.
Socket
redundancy
PR 49337 When the primary socket fails, it switches to the backup socket. When the primary socket
recovers, it takes the configured fail-over time period until the "Primary Socket Not Active"
alarm is removed.
AFR-15625 [Slate+Socket Redundancy] Socket Redundancy in Automatic mode will not get back to
Primary source from Active Slate if Backup source is failed.
AFR-13998 Need to add validation when Primary and Backup socket are configured the same.
PR# Description
AFR-13970 Socket redundancy from other port with "Disable on no Stream" = True shuts port.
Generate
PCR
PR 51319 NMX RSS Output Properties for Service with Regenerated PCR may not reflect actual
ProStream configuration when carry PCR is checked and an external (and/or common) PCR
is defined in the service.
PR 52026 In Generate PCR IP output transport with two services, one service can have PCR originally
on video (and also reference PCR at the output) and one service have PCR originally on
audio. Remove the PCR from the audio of the second service (PCR originally on audio).
When both services are disabled and then enabled one at a time, do not use a different
sequence, or there will be compliance problems for the video (i.e., no output). This depends
on whether there are also irregularities in the PCR rate or not.
PR 56520 In cases where two services are configured on the output GbE TS, the first service may use
audio 1 PID for PCR, and the second service may use points on the first service’s audio as its
PCR (common PCR on ES). If the first service originally used its audio as the PCR PID at the
MUX input, there may be CC errors on the first service’s audio PID at the output.
General
PR 51683 ProStream Table General Error alarms may display when DM is restarted.
PR 54056 When working with FEC, the number of sockets should not exceed 100.
PR# 97000 When activating service configuration in 1:1 hot redundancy, there is a timeout alarm on the
primary Mux that NMX chooses to provision, and a redundancy switch is made. This happens
only on devices with DT/IP and ACE.
AFR-17842 [ PMT ] After transition of PMT mode from None to Regenerate PIDs (PMT, Audio and Video)
are transmitted as Ghosts.
AFR-15308 No indication when the platform fails to configure IP for Mgmt and CAS.
AFR-14912 'Video over IP down' and 'Port link down' alarms occur for 1 sec when enabling Port mirror.
PR# Description
CAS
PR 53392 A Scrambled service became clear at Slate activation/deactivation permanently when ECMG
disconnected.
PR 82541 The picture freezes after a redundancy switch when the delay is 5000 msec.
AFR-13975 [CW Sync] - Picture freeze after redundancy switch when delay_start is 5000ms.
Slate
PR 52948 When a service is defined as RSS with slate support and the main service fails (Slate
activated), after restarting the platform (while the main service is still missing), TV will display
a black screen.
PR 53212 On a configuration that has a virtual channel for some PIDs and uses Slate, the same slate
should be defined for every service using this virtual channel PID.
PR 83111 When the service redundancy is set to manual revert mode and the backup source recovers
from failure, Slate is not deactivated.
AFR-15626 [Slate+Socket Redundancy] Socket Redundancy in Automatic Revert mode will not
deactivate Slate if Primary source is failed.
AFR-14058 Slate is not deactivated when backup is back from failure in Service redundancy manual
revert mode.
AFR-14057 [Slate] Slate is not activated when transport removed or cable disconnected.
GBE IN
PR 60756 Having more than 128 input sockets may cause PCR Accuracy errors.
SAG
PR 56234 The primary socket can be the same as the backup socket. The system does not do a
validation.
PR 56277
PR# Description
Configuring the input socket as the backup socket creates two access points and causes GbE
socket failure.
PR 56597 No validation is done for overlapping PIDS between static PIDS and the range of RSS.
PR 56171 For GbE TS and PIDs, the input bit rate is not always shown when using PID range at output.
PR 56781 Reference PCR information is not relevant when working with Generate PCR on new PIDs.
PR 56783 Sockets are not shown (i.e., the scroll bar is hidden) when there are more than 14 sockets.
PR 56882 Input service without PCR cannot be applied when moved to the output (by arrow).
PR 57057 For TOT time zones, select a row and click to delete the row.
PR 57062 There is no validation for the PID value to check for legal and illegal characters.
AFR-15509 HHP not functioning on ProStream 9000 when using Juno ports in SAG mode.
AFR-13141 Can't open SAG and XML load failed when having large configuration.
EAS
PR 59897 Service out is configured with Slate in Manual Revert Mode and EAS service. When primary
service fails, Slate service is outputted. When activating EAS, the EAS service is outputted.
When the primary service returns, the EAS service is deactivated. The expected behavior is
that Slate should be outputted as it is configured to manually revert; however, primary service
is outputted. Also, the NMX Slate status bar shows "Activated."
PR 60320 To manually switch to the backup program (no slate configuration and all sources are alive),
activate EAS and then deactivate EAS. The expected behavior is that the backup service is
outputted, with a "Backup activated" alarm displayed. However, the primary service is
activated without alarms. Also, the NMX GUI “Backup service” displays as still activated.
EAS-IGMPv3
PR 83926 PS1K does not get an EAS signal when moving from a non-valid SSM to 0.0.0.0.
Workaround: Insert a valid SSM IP and then change the SSM IP to 0.0.0.0.
Background
Download
PR 57210 Tables may be affected if the configuration is changed during a software download.
Workaround: Rebuild the PSI option if a "TableStreamOut File General Error" alarm is issued
during a background upgrade.
PR# Description
Port
Redundancy
PR 60890 Enabling port redundancy causes a "GbE Port Link Down-Cable Disconnect" alarm on the
backup port.
Workaround: Configure the switch in manual mode before enabling port redundancy.
AFR-13997 Need to add validation in case socket redundancy is configured "From Other Physical Port"
and port redundancy .
DT/IP 3G
PR 67358 Mux redundancy caused ASI Overflow and took approximately three hits within 10 seconds
before recovery.
PR 76604 Starting Domain Manager for the first time with NMX 5.2.2 causes overflow in bandwidth at
the ASI out of the ProStream.
AFR-14296 Prostream reports False alarm CC errors on the input transport stream, on adding/removing
streams from the pool.
HTTP GUI
PR 71222 TS mirror application configurations are not full and are not protected.
BISS
PR 76260 CA descriptor is not created when the device is controlled by NMX. However, NMX
configured with "CA managed by scrambler" is a good configuration.
ASI out
PR 77864 SDT Table Corrupt from ASI Output No Names and CRC errors have been displayed on PID
11.
Workaround: Disabling and then enabling the ASI port solves the problem.
AFR-15428 Output bitrate is changed from 213 to 196 when changing TS packet size from 188 to 204
PR# Description
ACE CPC
PR 82634 In some cases, there have been service disruptions from unnecessary redundancy switches
after a slave reset or power-up.
ACE
Broadcast
PR 82634 In some cases, there have been service disruptions from unnecessary redundancy switches
after a slave reset or power-up.
Workaround: Take the backup offline, perform any required change or upgrade, boot up the
device, and put it back online once the boot stage is complete.
AFR-16637 EBP string fail in for PIP SD H2H and M2M cases.
AFR-13832 ACE audio transcoding does not work with 32 KHz sampling frequency AC-3 source.
ACE MW
AFR-16643 Logo image up-scaling is not working correctly (HD input with 4:3 AR).
PCR
PR 94935 PCR stays on the non-video PID although PCR should be on the video output.
Workaround: On the PCR tab, select the "Set PCR on" option.
Splicing
AFR-16003 [Splicing Juno] - Switcher doesn't support network traffic with PES header only on I frame.
Misc.
PR 81963 Need to add validation in case socket redundancy is configured "From Other Physical Port"
and port redundancy.
PR 99471 Missing PMT and Missing PAT alarms are not masked when a GbE socket failed alarm is
issued.
AFR-13208 [Device Redundancy HHP v.2 and TS Protection] - Device redundancy is activated instead of
TS Protection
Key rn summary
ZDC- When working in multiplex mode, the PMT PID value is always 32 at the output TS
2790
ZDC- Front panel bug - changing decoder program selection doesn't occur when the previous decoder
2748 configuration was done with specific PIDs selection.
ZDC- When input redundancy is configured to Hot-Standby mode (socket-1 - primary; socket-2 - backup)
2697 and stream disappears from primary port and backup is activated -> 'de-jittering failure' alarm is raised
for primary
ZDC- MMI session is not closed when MMI dialog is closed during session initialization. Need to reset the
2110 CAM in order to close the MMI session
ZDC- Not possible to set the language on BISS Aston Pro CAM through the web GUI
2105
ZDC- When adding a new program in Transparent mode, the GUI may wrongly show it as additional
2087 program although it is not actually added
ZDC- The GUI allows dragging of multiple Physical Inputs into Logical Inputs
1999
ZDC- PVR-8110 model – The GUI shows digital audio processing type format while the unit doesn’t support
1967 it
ZDC- After disable and re-enable the logical output there may be overflow alarm for several seconds
1964
ZDC- GUI – After disabling output TS in TSXC, unreferenced pids are being shown in the GUI
1874
Key rn summary
ZDC- GUI issue – Few parameters like PAT, CAT, PMT, SDT tables are not displayed on Logical OUT after
1794 changing display mode in table view
ZDC- Licenses aren't updated automatically in the GUI after modifying them from the Front Panel.
1536
ZDC- "Program Descrambling Failure" alarm is raised on decoder when configured to 'Automatic' and 'CA
1407 Device=None' but same programs is configured to the output multiplex
ZDC- GUI related issue – privilege monitor may change parameters in the GUI
1278
ZDC- Web GUI - There is no indication that TDT/TOT is present in the stream on the output multiplexer
1261
ZDC- Web GUI – Some of the tables properties can be modified when the receiver is in Transparent mode
1246
ZDC- Web GUI - warning error message "PID Conflict may occur in the output" doesn't appear
1142
ZDC- Decoder cannot decode HD AVC video with bitrate higher than 40 Mbps
792
ZDC- Carrier Frequency label does not get updated according to LNB frequency band
40
21 issues
Key rn summary
IRP- Descrambling: PMT version sent in CA_PMT should match the version in the input TS PMT.
9351
IRP- There is no support for pre-provisioning for the decoder in the EMS
9260
IRP- Changing descrambling during BO will not take effect even after BO ends on primary and
8584 alternative programs
IRP- The SDI audio groups work with audio sample rate of 48KHz only
7315
IRP- XML: doesn’t support non Latin service names (Chinese, Cyrillic, etc.)
7199
10 issues
PMLP- [PML] When users cannot make the SDI channel running successfully (i.e.
6874 some channel restart or stuck), users should double check the video
properties configured matching the SDI input and then restart the channels. If
users has any doubt about the video properties of SDI input, please select
"auto" for video properties of the SDI input.
PMLP- ProMedia Live will not output anything during the leap second leap second
6866 (2015-06-30 23:59:59). After that, ProMedia Live output will be one second
behind real time. Users could eliminate the one second lag by restarting the
channel.
PMLP- [PMP] Unexpected UDP Source Signal Lost alarm for the backup source after
6791 disable input socket redundancy
PMLP- [PMP] Missing Secondary Source Activated alarm when the secondary source
6787 is in use and signal lost; causing NMX hide out Revert to Primary checkbox
PMLP- Egress will be affected (404 Not Found) for 5 minutes if encounter
6774 PlatformMonitorService crashed
PMLP- [License] After update license by importing v2c file, PMLP application cannot
6755 detect the change. User has to reboot the server to take effect
PMLP- PMLP- [HLS] Every 2~3 hours, long egress response time and thereby egress
6697 6302 application pool restarted with ingest loading and 600 sessions by
PackageClient as egress tool.
PMLP- PMLP- [PML][VM] Long start-up time, high CPU usage and Input stream slower than
6650 6586 expected alarm in a particular service. No power usage drop in VM host.
PMLP- PMLP- ProMedia Live service may restart if AC-3 decoding is enabled and the input
6615 6526 contains bit errors.
PMLP- Text chunks from SCTE 27 are not generated if slate insertion is enabled,
6590 which will cause Smooth Streaming player stop displaying subtitle.
PMLP- Controller cannot get started after restoring service settings as it is unable to
6559 bind a port.
PMLP- Channel unexpected re-initializing and device application error using Live
6551 (with CC errors) for long run test
PMLP- PMLP- It failed to connect to the ProMedia GUI after upgrade. The controller
6523 6411 "PS4K2Controller.exe" cannot get started because it is unable to bind a port.
It could be workaround by rebooting the server.
PMLP- ProMedia Live did not output the teletext properly from the SDI input (OP-47 VP45C_1.
6463 /OP-42) so that ProMedia Package misrecognized the input as private data. 6.2.0.2
PMLP- It failed to connect to the ProMedia GUI after upgrade. The controller
6411 "PS4K2Controller.exe" cannot get started because it is unable to bind a port.
It could be workaround by rebooting the server.
PMLP- The time consumed for upgrading ProMedia release 1.4.4 to 1.6.1 is longer
6359 than expected.
PMLP- The "HLS key proxy" setting under Origin > Ingress/Egress Url cannot be
6346 restored from device backup file.
PMLP- PMLP- ProMedia Package and Origin with low NLB priority cannot subscribe MBTS
6337 6262 source in the 1+1 setup.
PMLP- PMLP- ProMedia Package and Origin with low NLB priority cannot subscribe MBTS
6304 6262 source in the 1+1 setup.
PMLP- PMLP- Every 2~3 hours, long egress response time and thereby egress application
6303 6302 pool restarted with ingest loading and 600 sessions by PackageClient as
egress tool.
PMLP- When using the ProMedia Package and Origin setup, the variant playlist for
6285 HLS is lost after 1+1/1:1 failover. It could be resumed in 5 minutes.
PMLP- When using iOS 5 devices for Catch-up services, audio is able to skip the
6282 signal lost period (i.e. DISCONTINUITY and dummy .ts) but video is unable to
resume. As a result, no video is displayed. This issue is not found when using
iOS 6 or higher version.
PMLP- When upgrading ProMedia Live and Package (PMLP) with ProMedia Origin
6278 (PMO) to release 1.5.2/1.6.1, users should always upgrade the backup PMO
server to PMLP 1.5.2/1.6.1 first, then upgrade the corresponding upstream
PMLP so that it can publish to upgraded PMO.
1. In the ProMedia GUI of the standby PMO, navigate to Settings > Origin >
Content HTTP Access Control.
2. Delete the list of IP restriction settings and set the Current State to be
"Enabled" on the standby PMO server which is going to be upgraded (i.e. no
active ingest and egress to the standby PMO server).
3. Clean install the standby PMO server (i.e. the one pointed by the backup
publishing point) to 1.6.1.
4. Upgrade the backup PMLP/PMP server to 1.6.1.
5. Disable Content HTTP Access Control of the standby PMO server
(Optional: the reason is when the clean installation is done, no Content HTTP
Access Control exists. If we restore backup configuration which contains the
Content HTTP Access Control, then this step is required.)
6. Manually failover PMLP/PMP to use the backup, upgraded PMLP/PMP.
7. Enable Content HTTP Access Control of the originally active PMO to
PMLP- iOS6 playback pauses after select webvtt subtitle stream; no webvtt cue in all
6260 vtt files within the DVR window and no such issue on iOS7.
PMLP- Latest ProMedia Package release is not compatible with previous ProMedia
6250 Origin, and vice versa.
PMLP- PMLP- InitDongleError causing all ingest requests were rejected with error code 404.
6231 6226
PMLP- LLCU asset with schedule across upgrade from PMLP 1.5.0.0 to PMLP
6218 1.6.0.0 doesn't work due to stream id sequence changed.
PMLP- Smooth Streaming audio fragments will not be further requested after several
6186 switches between audio streams in ProMedia Origin embedded Silverlight
player. This happens when fragment duration for video and audio are set
differently. It also occurred in ProMedia 1.5 for Smooth Streaming output.
PMLP- Lip Sync issue observed in IOS6 when enable/disable subtitle or change
6151 audio settings; able to resume after time seek in iOS default player. No
problem for IOS7.
PMLP- PMLP- "UDP signal loss" and "Secondary source activated" alarm should contain list
6088 6029 of SSM configured in event message.
PMLP- PMLP-
5984 5973
PMLP- When setting conversion to WebVTT and the inputting "index page#" as a
5977 Page ID, the whole index page was inserted into .webvtt file which was an
unexpected behavior. Customers should avoid doing it.
PMLP- PMLP- ProMedia does not support audio-only input without audio descriptor. When
5935 5930 the audio-only feature is not working, users should check whether or not the
audio descriptor is present in the input.
PMLP- PMLP- Asset creation for Long Lasting Catch-up (LLCU) services failed when the first
5916 5914 few sorted asset names are in the future and Packages has short retention
period.
37 issues
Ellipse- IP Out with FEC doesn't work with TS Packet Length 204 bytes
1585
ELLIPSE- After changing the video input, there may be corrupted output for short period of time
1337
ELLIPSE- There may be web issues when working with Explorer 10 or Chrome
1234
ELLIPSE- It may take few seconds load first page (home.asp) for the first time
1242
ELLIPSE- Cascading - Not raising alarm of 'cascading rate overflow' due to bitrate calculation without null
1197 packets
ELLIPSE- Cascading - Alarm of PID conflict is raising only if the service id number is identical and not on
1196 duplicated pids