BKPM Intermediate English TIF - GJV New

PRACTICE 1
Topic : IT Today
Learning Materials : IT in today’s world
Place : Classroom
Time Allotment : 1 x 120’
a. Indicators:
- Students are able to identify general and specific information
from authentic materials including magazine.
- Students are able to identify definitions of certain terms
- Students are able to match words with their definitions.
- Students are able to use context to understand the gist of
some simple spoken language they overhear
- Students are able to speak on and discuss concrete
every day and personal topics.
- Students are able to write short sentences or texts about
simple and concrete topics they have studied, such as their
likes, dislikes, plans, experiences and their daily routines.
b. Equipments and Materials:

- The students’ workbook (BKPM)
- LCD
- Laptop/PC
- Pointer
- Sticky Notes
- Manila Papers
- Flashdisk (64GB)
- Ruler
c. Worksheet
Let’s warm up
1. Answer the following questions.

a. Do you have gadgets?
b. What do you usually do with your gadgets?
c. Do you have social media?
d. Have you ever bought something online?
e. Can you live your life without IT?
READING
2. Read the following text and answer the questions.
Technology and society

IT systems are increasingly embedded in many aspects of our daily
lives. But IT doesn't just exist in a vacuum – it has an impact on society, and
society has an effect on it. It also has economic and political implications.
The end of the twentieth century and the beginning of the twenty-first
century are often compared to other historical periods of great technological
change such as the Industrial Revolution. This is because of the huge
changes that are happening in many aspects of life. The terms information
society and network society have been used to analyse the social and
economic changes that are taking place in conjunction with technological
developments. These ideas are used by policy makers to drive forward
changes in our technological infrastructure. For example, the UK
government's vision is that many public services will be accessible online,
and billions of pounds have been spent to get computers into schools and
local communities. The language used by politicians has drawn strongly on
the inevitability of technological change and the need to be at the forefront
of these changes in order to secure future prosperity.
One of the discussions about IT concerns whether changes in society
are driven by technological development, or whether technologies are
actually influenced and shaped by the society that produces them. This is a
complex debate but an interesting idea to think about. On the one hand, if
technologies are shaped by social conditions, then they will inevitably reflect
the values and norms of the particular society in which they are created. On
the other hand, if we believe technology determines the way society
develops, then we might feel very helpless and fatalistic.
You could also think about this on a personal level. In your everyday
life, you will probably have experienced technological change as something
that you have no control over – something that happens to you. For
example, a new computer arrives in your office and you are required to
learn how to use it, whether you like it or not. Often you have no influence
or control over how technology intrudes into your life. In commercial terms
this is sometimes described as either a 'technology push' or, conversely, a
'market pull'.
Source: https://www.open.edu/openlearn/ocw/mod/oucontent/view.php?
printable=1&id=2846
1) What is the text about?

A. Information society
B. Network society
C. Economic changes
D. Technology and society
2) When did the technological change start?
A. At the end of 19th century and the beginning of 20th century
B. At the end of 21st century and the beginning of 22nd century
C. At the end of 20th century and the beginning of 21th century
D. At the end of 18th century and the beginning of 19th century
3) Based on the text, which of the following aspects of life that is not
influenced by development of technology?
A. Economic
B. Environmental
C. Social
D. Political
4) Based on the text, it can be implied that ….
A. Society and technology potentially influence one another.
B. Society is fully influenced by the development of technology.
C. Technology is an independent entity in the social context.
D. There is no relation between technology and society.
5) How does the writer say about the influence of technology to
individuals?
A. Individuals are able to fully control the technology.
B. Technology is not powerful enough to change personal life.
C. Technology has become the part of their lives.
D. Individuals can live their lives without technology.
SPEAKING
Technology has undoubtedly become important part of people’s

life today. Unfortunately, it also brings negative effects.
3. Look at the picture below. What do you think about the picture?
Does it show a negative or positive effect of technology?
Source: https://www.seattletimes.com/
 In your own words, share your opinion(s) on the picture above.
PRACTICE 2
Topic : IT Today
Learning Materials : IT in today’s world
Place : Classroom
a. Indicators:
from authentic materials including in form of audio-visual.
- Students are able to identify definitions of certain terms.
some simple spoken language they overhear.

- LCD
- Laptop/PC
- Pointer
- Sticky Notes
- Manila Papers
- Flashdisk (64GB)
- Ruler
c. Worksheet
Let’s warm up

a. Do you use internet every day?
b. What for?
c. How long do you spend your time using internet approximately every
day?
d. Has internet become part of your lifestyle?
LISTENING
2. Watch and listen to the following clip and answer the questions
given.
Audio-visual link: https://www.youtube.com/watch?v=MpZNTZZitpw
6) What was the internet in 1969?

A. An academic research project
B. An secret operation run by a government
C. A social program by volunteer
D. A complex project in technology
7) What concept did the internet have at the beginning?
A. Computers that could calculate quickly
B. Computers that could be brought anywhere
C. Computers that could help people learn and work
D. Computers that could communicate each other
8) When did the internet become a global commercial network?
A. In 1980s
B. In 1980
C. In 1990s
D. In 1990
9) What does the speaker say about the internet today?
A. It does not bring huge impact to our life.
B. It has become much bigger and influential in our life.
C. It has become way smaller and less important to our life.
D. It does not change any aspects in our life significantly.
10) According to the clip, it can be concluded that ….
A. Internet is less influential than other technologies
B. Internet is as influential as the other technologies
C. Internet is relatively similar to other technologies
D. Internet is more influential than other technologies
Keep watching the audio-visual clip and fill in the following table based
on the information you get.
10 ways the internet has changed our lives

Aspect Before the internet After the internet
1. Navigation People should ask for People use their phones to get
directions or learn how to the directions to wherever
use a map. they want to go.
2. Shopping
3. Dating
4. Communication
5. News
6. Finding a job
7. Learning new
skills
8. Entertainment
9. Reading
10.Playing games
WRITING
3. Write a short essay on how internet influences your life in two

aspects: 1) education and 2) communication. Before writing a
complete essay, make an outline by using the following template.
Title:
__________________________________________
Paragraph 1 (It is an introductory paragraph)

Topic Sentence
Supporting Details 1.
2.
…
…
Paragraph 2 (It discusses the first aspect: education)

Topic Sentence
2.
…
…
Paragraph 3 (It discusses the second aspect: communication)

Topic Sentence
2.
…
…
Paragraph 4 (It is the closing paragraph)

Topic Sentence
2.
…
…
PRACTICE 3
Topic : Working in IT
Learning Materials : IT Careers
Place : Classroom
a. Indicators:
from texts.
simple and concrete topics they have studied

- LCD
- Laptop/PC
- Pointer
- Sticky Notes
- Manila Papers
- Flashdisk (64GB)
- Ruler
c. Worksheet
Let’s warm up

a. What kinds of IT careers OR jobs are you familiar with?
b. What is your dream career?
READING
Read the following text.
IT managers manage projects, technology and people. Any large

organization will have at least one IT manager responsible for ensuring that
everyone who actually needs a PC has one and that it works properly. This
means taking responsibility for the maintenance of servers and the installation
of new software, and for staffing a help-desk and a support group.
Medium to large companies are also likely to have an IT systems manager.
They are responsible for developing and implementing computer software that
supports the operations of the business. They are responsible for multiple
development projects and oversee the implementation and support of the
systems. Companies will have two of three major systems that are probably
bought off the shelf and then tailored by an in-house development team.
Apart from basic hardware and software expertise, an IT manager will
typically have over five years’ experience in the industry. Most are between 30
and 45. Since IT managers have to take responsibility for budgets and for staff,
employers look for both of these factors in any potential recruit.
Nearly all IT managers have at least a first degree if not a second one as
well. Interestingly, many of them do not have degrees in computing science. In
any case, the best qualification for becoming a manager is experience. If your
personality is such that you’re unlikely to be asked to take responsibility for a
small team or project, then you can forget being an IT manager. You need to be
bright, communicative, and be able to earn the trust of your teams. Most of this
can’t be taught, so if you don’t have these skills then divert your career
elsewhere.
Taken from a book entitled Oxford English for Information

Technology written by Eric H. Glendinning and John McEwan
TASK 1
Complete each section of the table by finding some information on the
text above.
Job Title
Nature of Work
Formal Qualifications
Personal Qualities
Technical Skills
TASK 2
Answer the following questions based on the text.
1. What are the responsibilities of IT managers?

2. Why does experience become the best qualification for being IT system
managers?
3. What kinds of soft skills do you need to have to be IT managers?
4. In your opinion, what will happen if the IT managers cannot earn the trust
of their teams?
5. What can you conclude from the text?
SPEAKING
Make a short video explaining about your dream career. Your video should cover
responses to the following questions:
1. What is your dream career?
2. What attracts you to this job?
3. What skills do you need to have?
4. What do you hope to accomplish in this career?
5. Have you prepared yourself for this career in any way? (e.g., talked to
someone in the field, read a book about what it’s like to have such a career,
or tried out a workshop or class?)
6. What will you do in college to help prepare you for this career?
PRACTICE 4
Topic : Working in IT
Learning Materials : IT Careers
Place : Classroom
d. Indicators:
from authentic materials including magazine.
some simple spoken language they overhear
e. Equipments and Materials:

- LCD
- Laptop/PC
- Speaker
- Pointer
- Sticky Notes
- Manila Papers
- Flashdisk (64GB)
- Ruler
f. Worksheet
Let’s warm up

f. Why do you major in Information Technology?
g. Do you think that IT promises you better future?
h. What do you want to be in the future?
i. Do you have any specific dream job in the future?
Listening
Task 1. Listen to six people introducing themselves. What jobs do they

do? Match the name of the speakers with the job titles.
Link: https://bit.ly/ListeningWorkIT
1. Maria is a …. a. Database administrator
2. Ahmed is a …. b. Helpdesk supervisor
3. Freddy is a …. c. Project manager
4. Hana is a …. d. Software developer
5. Tim is a …. e. Support technician
6. Sophie is a …. f. Systems analyst
Listen to the recording again and answer the following questions by choosing a, b, c, or d
that best responds to each question.
7. What does Maria say about her job?

a. Her job is stressful
b. Her job is wonderful
c. Her job is demanding
d. Her job is boring
8. Which of the following is true about Freddy’s job?
a. He supervises his team to assist customers who face problems.
b. He takes care of the computers under his responsibilities
c. He writes software for his clients who are mostly companies.
d. He plans, coordinates, and budgets IT projects.
9. The following statements are true about what a support technician does, except ….
a. Looking after all company’s computers.
b. Designing website programs for the company.
c. Setting up computers and installing software.
d. Keeping all computers in the company working.
10. Based on the recording, it can be concluded that a software analyst ….
a. Does not need to visit and have a discussion with a client.
b. Is responsible to diagnose and fix any problems with computers.
c. Receives a report of software specifications from other department.
d. Works with a software developer to develop software for a client.
Task 2. Listen to two people having a conversation below. Next, answer

the questions based on the conversation.
Link: https://bit.ly/ListenToRobert
11. What does the woman want Robert to do?

a. To tell her most common problems Robert faces.
b. To tell his job-related daily routines.
c. To tell her how he makes money from his job.
d. To tell her his schedule in a daily basis.
12. What does Robert usually do as soon as he arrives at his office?
a. Answering phone calls
b. Checking emails
c. Selling products
d. Visiting customers
13. What time do Robert’s colleagues start calling him?

a. At around 8:00 a.m.
b. At around 9:00 p.m.
c. At around 8:00 p.m.
d. At around 9:00 a.m.
14. How does Robert help solve people’s problems when they are out?
a. By solving the problems via phone call or remote access.
b. By solving the problems via phone call or visiting their desk.
c. By solving the problems directly while doing sales responsibility.
d. By solving the problems by waiting for the sales personnel to go back to the office.
15. According to the conversation it can be implied that ….

a. Robert’s daily routine is monotonous.
b. Robert arrives earlier than the other employees.
c. Robert is responsible in solving non-technical problems.
d. Robert only deals with problems from employees out of the office.
Task 3. Listen to six people introducing themselves again on Task 1. In groups, rank the
jobs based on their responsibilities from the highest to the lowest.
a. Database administrator
b. Helpdesk supervisor
c. Project manager
d. Software developer
e. Support technician
f. Systems analyst
Writing
Task 4. You have ranked the jobs on Task 3 from the highest to the lowest
based on the responsibility. Which of the jobs is in the first rank? Why?
Write your explanation and support it with logical arguments.
PRACTICE 5
Topic : IT Systems
Learning Materials : Information Systems & System Specifications
Place : Classroom
d. Indicators:
from texts.
simple and concrete topics they have studied
e. Equipments and Materials:

- LCD
- Laptop/PC
- Pointer
- Sticky Notes
- Manila Papers
- Flashdisk (64GB)
- Ruler
f. Worksheet
Let’s warm up

c. What do you know about IT systems?
d. Do you learn about IT systems?
e. Can you give some examples related to IT systems?
VOCABULARY
Task 1.
Are these items internal components (I), peripherals (P), or storage (S)?
For some items, there may be more possible answer.
1. External drive ____ 7. Mouse ____

2. Hard disk drive ____ 8. Memory ____
3. Headphones ____ 9. Monitor ____
4. Optical drive ___ 10. Power supply unit ____
5. Keyboard ____ 11. Printer ____
6. Solid state drive ____ 12. Screen ____
READING
Read the following text..
Information system is an integrated set of components for collecting, storing, and

processing data and for providing information, knowledge, and digital products. Business
firms and other organizations rely on information systems to carry out and manage their
operations, interact with their customers and suppliers, and compete in the marketplace.
Information systems are used to run inter-organizational supply chains and electronic
markets. For instance, corporations use information systems to process financial accounts, to
manage their human resources, and to reach their potential customers with online
promotions.
Many major companies are built entirely around information systems. These
include eBay, a largely auction marketplace; Amazon, an expanding electronic mall and
provider of cloud computing services; Alibaba, a business-to-business e-marketplace;
and Google, a search engine company that derives most of its revenue from keyword
advertising on Internet searches.
Governments deploy information systems to provide services cost-effectively to

citizens. For instance, today Americans rely on the information systems both to access
information and government services. This also applies to other countries where information
systems seem to take over the traditional ways in providing services to the citizens.
Digital goods—such as electronic books, video products, and software—and online

services, such as gaming and social networking, are delivered with information systems.
People are able to read books, watching movies, and installing software online. In addition,
the new trend on information systems has also influenced music industries. Musicians have
migrated to online platforms and left the physical albums behind.
Individuals rely on information systems, generally Internet-based, for conducting

much of their personal lives: for socializing, study, shopping, banking, and entertainment.
The information systems even seem to have changed people’s way of life. Simply, every
aspect of people’s life today is closely related to the information systems.
Adapted from: https://www.britannica.com/topic/information-system
TASK 2.
Answer the following questions based on the text above.
1. What is the text about?
2. What components does the information system cover?
3. Why do business firms and organizations rely on information system?
4. What does the writer tell about eBay, Amazon, Alibaba, and Google?
5. Why do many countries rely on information system?
6. What can be implied from the 5th paragraph?
7. Does information system influence individuals? How?
LISTENING
Task 3.
Listen to a technician describing the motherboard to a new trainee. Match
these words to A-G in the photo below.
1. Audio socket ___ 4. Ethernet 6. SATA socket ____

2. CPU socket ___ connector____ 7. USB port ____
3. DIMM socket ___ 5. Graphics card
socket ____
PRACTICUM 6
Data Storage
Topic : IT and Data

Learning Materials : Data storage
Place : Classroom
Get Ready!
1. Before you start, let’s talk about these.

a. Name a storage for your devices and gadgets.
b. Do you have any backup storage? What is it?
c. What do you know about cloud storage?
Vocabulary
2. Match the picture and the name.
1 A Hard Disk Drives
2 B Floppy Disks
3 C Tapes
4 D USB Flash Drives
Secure Digital Cards (SD

5 E
Cards)
6 F CD, DVD and Blu-ray Discs
7 G Solid-State Drives (SSDs)
8 H Cloud Storage
9 I Punch Cards
Reading
3. Read this article about data storage. Complete the text with the words in the box.
Cloud Contents Emerging Encrypt Flash Loss
Magnetic Offsite Protect Security Theft Volumes
Data Storage
Online/cloud storage is an (1) emerging method of
data storage and back-up. A remote server with a
network connection and special software backs up
files, folders, or the entire (2) _____________ of a hard
drive. There are many companies that provide a web-
based backup.
One (3) _____________ technology in this area is
(4) _____________ computing. This allows colleagues
in an organisation to share resources, software and
information over the Internet.
Continuous backup and storage on a remote hard
drive eliminates the risk of data (5) _____________ as
a result of fire, flood or (6) _____________. Remote data storage and back-up
providers (7) _____________ the data and set up password protection to ensure
maximum (8) _____________.
Small businesses and individuals choose to save data in a more traditional way.
External drives, disks and (9) _____________ tapes are very popular data storage
solution. USB or (10) _____________ memories, DVDs and hard disks are cheap
and widely accessible solutions. These methods are very practical with small (11)
_____________ of data storage and backup. However, they are not very reliable
and do not (12) _____________ the user in case of a disaster.
Listeni
ng
4. Listen to this dialogue. Mark these statements true (T) or false (F).
1. Tim needs the storage device for work. T/F
2. Tim wants to backup music and photos. T/F
3. Sandy recommends an external hard drive. T/F
4. Tim can spend $300 on the storage device. T/F
5. Sandy recommends a storage device with a special feature. T/F
Speaking
5. Asking for and giving advice.
I/You/He/She/It/We/They should/shouldn't (should not)

We use should/would
What should I do?
+
You should buy a flash drive.
infinitive (without to)
You shouldn't get a server.
I/You/He/She/It/We/They would/wouldn't (would not)
What would you recommend?
to give advice
I'd (would) recommend a flash drive.
I wouldn't (would not) recommend a server.
Practice with your friend. Perform a dialogue with your friend in giving advice in buying a
new gadget.
PRACTICUM 7
Data Processing
Topic : IT and Data

Learning Materials : Data Processing
Place : Classroom
Get Ready!

1. What is data?
2. What do you know about data processing?
3. What kind of application do you use in data processing?
Vocabulary
2. Match the headings in the box to the data processing steps a-f.
data coding data collection data tabulation

data entry data sorting data validation
1. ___________ Gather the raw data which you want to process.

2. ___________ Arrange and systemise the data.
3. ___________ Clean the data and double-check for faults and inconsistencies.
4. ___________ Enter the data into a system.
5. ___________ Arrange the data into table format so that it can be analysed.
6. ___________ Create categories to organise the data into relevant groups.
(Put the data processing above into the correct order.)
Listen to two colleagues at a book company. Chris needs some

information from the production database. Complete this
dialogue.
Chris : Tim, (1) ______ you help me a moment, please?

Tim : Sure. What's the (2) _______?
Chris : I need some (3) __________ about a book budget from the database.
Tim : OK.
Chris : But I don't know how to (4) _______ it.
Tim : No problem.
Chris : So, what do I do first?
Tim : Enter your name and (5) ________and press enter.
Chris : Erm ...?
Tim : You have got a password?
Chris : Erm, I can't (6) _______ it.
Tim : Use mine. Type in “tevans”, that's t-e-v-a-n-s, then “snavet”. s-n-a-
v-e-t.
Chris :
OK.
Tim :
Now press Enter. Now what is the name of the book?
Chris :
Basic French.
Tim :
OK. Type in that in the title (7) __________ in the first (8) ________.
Now press Find. There it is. OK, budget. Click (9) _________
Publishing and scroll down to Plant costs and click on that.
Chris : Good. There's the budget in the second row. Thanks, Tim.
Tim : No problem.
Language
3. Preposition of Place
Prepositions of place describe the position of a person or thing in relation to
another person or thing.
4. Complete these sentences with the words in the box.
betwee i T
about at for from into of
n n o
Example: This database is used to store our financial information.

2. What's the difference _______ a database and a spreadsheet?
3. A database is _______ storing data
4. The school has information _______ students.
5. Can people access the system _______ the same time?
6. A database is a collection _______ records.
7. You retrieve information _______ the database.
8. You enter the data _______ the system.
9. Which software do you use _______ your work?
Reading
5. Read this article about database. Complete the text with the words in the box.
Fields Form Objects Primary key Query the
Record Report Retrieve a record unique database
A database has several parts. These are called (1) ______. The simplest of
these is a table; most databases have at least two. Tables look like a spreadsheet.
Each row in the table is a(n) (2) ______, containing information about one item,
such as a person or something that the company sells. Each of these contains
several (3) _______ with information about the item. For example, in a company's
employee database, these might be family name, given name, phone number and
so on. One important point is that one field in each record must be (4) _______ -
the same data must not be in any other record. We call this field the (5) _______. It
can be a staff ID number, for example, but it can't be a given name because many
people have the same given name.
Another type of object is a(n) (6) _______, which is used for entering data into
tables. A third object type is a(n) (7) ________. This can show data from more than
one table at the same time, looks good and is suitable for printing.
There are several ways to get data out of a database. One is simply to (8)
______-for example, if we want to check the data in a single record, such as an
employee's phone number. If we want to combine information from several tables
or to do something with the data such as add up financial information from several
records, we can (9) ______.
PRACTICUM 8
Comparing Products
Topic : IT and Interaction

Learning Materials : Comparing Products
Place : Classroom
Get Ready!

a. What is gadget?
b. What about its specification?
c. Is it a powerful gadget?
d. Have you compared yours with other products?
Language
2. Comparative and Superlatives
We use comparatives to compare two Servers are more expensive than tablets.
things. We use -er than, more ... than or Laptops are less expensive than servers.
less ... than with adjectives. We use more, We have fewer servers than desktops.
less or fewer with nouns.
We use the same (as) or as + adjective + as The set-up fee is the same for both plans.
to show that two things are the same. It's as fast as the other server.
We use superlatives to compare more This server is the fastest of the three but
than two things. We use the ...-est, the the least reliable.
most ... or the least ... with adjectives. We Which server has the most memory?
use the most or the least with nouns.
Reading
3. Read this article about HostElite.
Work in group. Your manager has asked you these questions. Answer them with
information from article above.
1. What can we do if HostElite's standard plans aren't suitable?

2. What guarantees and support do they provide?
3. Can we use our current server OS license?
4. If we set up another website, can we also host that on the same server?
5. Can we try them out for a month or two, to see how good they are?
6. How much data can we transfer every month?
Listening
4. Listen to two IT officers talking about the products, and choose the correct
answer a, b, or c.
1. For this company, $200 per month is ______.

a) cheap
b) reasonable
c) expensive
2. The company is _______.
a) very small
b) medium-sized
c) large
3. The current website size is _________.
a) 1 GB
b) 1 TB
c) 2 TB
4. The current monthly bandwidth usage is about ________.
a) 1 GB
b) 1 TB
c) 2 TB
5. The company ________ processing power.
a) doesn't need much
b) needs quite a lot of
c) needs a very large amount of
6. The company sells to _________.
a) other companies
b) consumers
5. Listen to a manager talking about costs. Then, complete and answer these
statements.
1. It ____________ €1,200 to buy.

2. We ___________€45 ___________ some memory cards.
3. That _________ €35 __________ a case.
4. We also ____________ €4.50 a month.
5. We'll pay €1,388 ____________ total.
6. The total cost over one year is ______________
7. In your opinion, what kind of gadget is she talking about?
PRACTICUM 9
Technology in Interaction
Topic : IT and Interaction

Learning Materials : Technology in Interaction
Place : Classroom
Get Ready!

a. Which method of communication do you prefer: face-to-face, voice call, or
video conference?
b. In your opinion, what are the advantages of video conference over face-to-face
meeting?
Vocabulary
2. Glossary of video conference. Complete these glossary definitions with the
words in the box.
(Data)
Dedicated
compressio MCU Remote control
system
n
a. _________________: a system that is used for only one purpose, e.g. for video
conferencing only, nothing else
b. _________________: a device that can control the video conferencing system
from a distance, without wires. It can be passed from person to person easily.
c. _________________: a device that allows video conferencing systems to use
more than two locations
d. _________________: a way to fit audio or video into a smaller space and use
less bandwidth
Listening
3. Listen to five people talking about video conferencing. Do they think the
situation is likely or unlikely? Tick (√) the correct column and identify the focus
for each speaker.
Speaker Likely Unlikely Focus
Speaker1
Speaker2
Speaker3
Speaker4
Speaker5
Reading
4. Read this magazine article about Dalya’s job. Answer the following problems.
Find words in the article above that match these definitions.

1. ____________ put together two or more things so that they work well
together (paragraph 2)
2. ____________ smaller parts of something bigger (paragraph 2)
3. ____________ computer programming instructions (paragraph 3).
4. ____________ taking a series of steps to do something (paragraph 4)
5. ____________ the place to send goods (paragraph 4)
6. ____________ the items that a customer wants to buy (paragraph 4)
7. ____________ looking after money in an organisation (paragraph 4)
Read the article again and answer these questions.

1. For which component is appearance important?
___________________________________________________________________________
___________________________________________________________________________
_________________________________
2. Which component involves integration with something else?

___________________________________________________________________________
___________________________________________________________________________
_________________________________
3. What do e-commerce websites use cookies for?

___________________________________________________________________________
___________________________________________________________________________
_________________________________
4. For which component is programming mentioned?

___________________________________________________________________________
___________________________________________________________________________
_________________________________
5. Which item involves integration with more than one other component?
___________________________________________________________________________
___________________________________________________________________________
_________________________________
6. Where does the company get delivery information from?

___________________________________________________________________________
___________________________________________________________________________
_________________________________
7. Why is EDI useful?

___________________________________________________________________________
___________________________________________________________________________
_________________________________
Read the first email from Mark Johnson and reply it by completing the second
Writing
email.
PRACTICE 10
Topic : IT and Administration
Learning Materials : Website Development
Place : Classroom
g. Indicators:
- Students are able to identify general and specific information from
authentic materials including magazine.
- Students are able to use context to understand the gist of some
simple spoken language they overhear
- Students are able to speak on and discuss concrete every
day and personal topics.
- Students are able to write short sentences or texts about simple
and concrete topics they have studied, such as their likes,
dislikes, plans, experiences and their daily routines.
h. Equipments and Materials:

- LCD
- Laptop/PC
- Pointer
- Sticky Notes
- Manila Papers
- Flashdisk (64GB)
- Ruler
1.1 INTRODUCTION
Web design is the planning and creation of websites. This includes a number of
separate skills that all fall under the umbrella of web design. Some examples of these skills
are information architecture, user interface, site structure, navigation, layout, colors, fonts,
and overall imagery. By putting these things together, a web designer creates websites, but a
good web designer understands not only the principles of design but also the constraints of
the Web. For example, a successful web designer will be skilled in typographic design
principles, while also understanding the challenges of web type design and specifically how it
differs from other kinds of type design.
Web Design Has Many Different Roles, including the following:

 HTML: This is the structure of web pages, creating the foundation of all websites
 CSS: This is how web pages are visually styled. CSS (Cascading Style Sheets)
handles the entire look of sites, including layout, typography, colors, and more
 Java Script: This governs certain behaviors on websites and can be used for a variety
of interactions and features
 CGI programming: CGI, and the next few entries (PHP, ASP, etc.) are all different
flavors of programming languages. Many sites do not require any of these languages,
but sites that are more feature-rich will certainly need to be coded using some of these
languages
 PHP, ASP, ColdFusion scripting, XML
 Information architecture: The way a site's content and navigation is structured and
presented helps make for a successful site that is easy and intuitive to use
 SEO: Search engine optimization ensures that websites are attractive to Google and
other search engines and that people looking for the products, services, or information
features on that site can find it once they look for it online
 Server management: All websites need to be hosted. The management of the servers
that host those sites is an important web design skill
 Web strategy and marketing: Having a website is not enough. Those sites will also
need to be marketed with an ongoing digital strategy
 E-commerce and conversions
 Design: Creating the visual look and feel of websites has always been an important
aspect of the industry
 Speed: A successful site is one that loads quickly on a wide variety of devices,
regardless of a visitor's connection speed. Being able to tune the performance of sites
is a very valuable skill
 Content: People come to websites for the content that those sites contain. Being able
to create that content is a critically important component in the world of website
design
Taken from: Kyrnin, Jennifer. "What Is Web Design: An Introduction to the Basics."
ThoughtCo, Jul. 31, 2021, thoughtco.com/introduction-to-web-design-3470022.
1.2 GRAMMAR BOOSTER

A. Passive
Take a look at this video and pay attention to the use of passive
(https://www.youtube.com/watch?v=nkAyggAM1q4). Check how to construct your sentence
in the passive in the following explanation. Finally, do the grammar exercises to check that
you understand passive voice.
Adapted from: English for Information Technology by Hill David
Task 1
Rewrite the sentences in passive voice.
1. He opens the door.

2. We set the table.
3. She pays a lot of money.
4. I draw a picture.
5. They wear blue shoes.
6. They don't help you.
7. He doesn't open the book.
8. You do not write the letter.
9. Does your mum pick you up?
10. Does the police officer catch the thief?
1.3 READING
Task 1
Read this case study about a website development project. What do you think a fan site
is? Was the project successful? How do you know?
1.4 SPEAKING
Look at this website navigation chart. Which pages are linked to the home page?
Which page is the parent nodes? Which pages are the child nodes? Which are the
grandchild nodes?
1.5 WRITING
Task 1
Read the text in 1.3 again. What was done to create the website? Complete this
email to your manager. Use the passive.
PRACTICE 11
Topic : IT and Administration

Learning Materials : Coding
Place : Classroom
i. Indicators:
j. Equipments and Materials:

- LCD
- Laptop/PC
- Pointer
- Sticky Notes
- Manila Papers
- Flashdisk (64GB)
- Ruler
1.1 INTRODUCTION
According to IBM Research: “Software development refers to a set of computer
science activities dedicated to the process of creating, designing, deploying and supporting
software.” Developing software typically involves the following steps:
a. Selecting a methodology to establish a framework in which the steps of software

development are applied. It describes an overall work process or roadmap for the
project. Methodologies can include Agile development, DevOps, Rapid Application
Development (RAD), Scaled Agile Framework (SAFe), Waterfall and others. (See the
glossary.)
b. Gathering requirements to understand and document what is required by users and

other stakeholders.
c. Choosing or building an architecture as the underlying structure within which the

software will operate.
d. Developing a design around solutions to the problems presented by requirements,

often involving process models and storyboards.
e. Building a model with a modeling tool that uses a modeling language like SysML or
UML to conduct early validation, prototyping and simulation of the design.
f. Constructing code in the appropriate programming language. Involves peer and team
review to eliminate problems early and produce quality software faster.
g. Testing with pre-planned scenarios as part of software design and coding — and
conducting performance testing to simulate load testing on the applicatio.
h. Managing configuration and defects to understand all the software artifacts

(requirements, design, code, test) and build distinct versions of the software. Establish
quality assurance priorities and release criteria to address and track defects.
i. Deploying the software for use and responding to and resolving user problems.
j. Migrating data to the new or updated software from existing applications or data
sources if necessary.
k. Managing and measuring the project to maintain quality and delivery over the
application lifecycle, and to evaluate the development process with models such as
the Capability Maturity Model (CMM).
Taken from: https://www.ibm.com/topics/software-development
1.2 GRAMMAR BOOSTER

A. Make and Cause
Take a look at this video and pay attention to the use of make and cause
(https://www.youtube.com/watch?v=Uj_scTGn1Kc). Check how to construct your sentence
in the causative in the following explanation. Finally, do the grammar exercises to check that
you understand causative.

Task 1
Rewrite the sentences in causative.
1) The cleaner cleaned the house. (have)

2) The taxi driver collected us. (have)
3) John arrived on time. (get)
4) The mechanic fixed the brakes. (have)
5) The teacher explained the lesson. (have)
6) My husband looked after our children. (get)
7) The waiter brought some water. (have)
8) The nurse took your temperature. (have)
9) The students stopped sleeping in class. (get)
10) The teenagers went to bed early. (get)
11) The dentist cleaned my teeth. (have)
12) My friend took her car. (get)
13) The window cleaner washed the windows. (have)
14) The toddler ate her vegetables. (get)
15) The teacher checked my writing. (get)
16) The secretary typed the report. (have)
17) The shop assistant gave me a discount. (get)
18) The shop delivered the food. (have)
19) The children did their homework. (get)
20) My colleague helped me write the report. (get)
1.3 SPEAKING
Task 1
Work in pairs. Look at the code 3 again and complete this flow chart. Which
instructions in the code in 4 do they represent?
1.4 LISTENING
Task 1 Listen to the first part of a conversation between two programmers talking
about this code, which controls a robot using a mobile phone. Number the variables in
the order they are explained.
Task 2 Complete these sentences. Then listen again and check your answers.
1. If g_Move has the value 0, the robot _________________
2. If g_Turn has the value 0, the robot __________________
3. If you press ‘X’ on the phone, key_press has the value ______________
Task 3 Listen to the second part of the conversation between the two programmers.
Which lines of code are they talking about?
PRACTICE 12
Topic : IT Supports
Learning Materials : Technical Issues in IT
Place : Classroom
k. Indicators:
l. Equipments and Materials:

- LCD
- Laptop/PC
- Pointer
- Sticky Notes
- Manila Papers
- Flashdisk (64GB)
- Ruler
1.1 INTRODUCTION
Working in IT can mean a variety of different things. You can work in computer
support, cybersecurity, data, cloud computing, and other areas. It might be easy to assume that
working in information technology (IT) means working in a tech office in a big city. But that’s
not the whole truth. Burning Glass Technologies found that over 90 percent of IT skills and
jobs are housed outside of the tech sector in the US. Non-tech IT jobs are also growing faster
than tech-sector IT jobs by over 50 percent. It means that that gap is on trend to widen. Plus, IT
skills are needed in places like hospitals, local governments, banks, and universities in smaller
cities across the country. That said, the world of IT offers a variety of career paths in diverse
industries. An IT professional can specialize in cybersecurity to keep computers safe, cloud
computing to make information easier to access, or in help desk roles to assist in the everyday
functions of an organization. Career in IT, for example computer support, cybersecurity,
network and system, software development, and web development.
Taken from: https://www.coursera.org/
1.2 GRAMMAR BOOSTER

A. Present perfect vs past simple
Take a look at this video and pay attention to the use of past simple and present
perfect (https://www.youtube.com/watch?v=q1LKzp2ozVM). Check how to construct your
sentence in present perfect and past simple in the following explanation.
Task 1 Complete these conversations with the correct present perfect or past simple
form of the verbs in brackets.
Task 2 use these prompts to write questions and short answers in the present perfect or
past simple.
B. Speaking
Work in pairs. Have you ever had a problem with any of these? What happened?
C. Listening
Task 1 Listen to six people describing problems. Complete the sentence about each
speaker’s problem with the words in the box.
Task 2 Put these sentences in the correct order. Then listen and check your answer.
PRACTICE 13
Topic : IT and New Trends

Learning Materials : E-Commerce
Place : Classroom
m. Indicators:
n. Equipments and Materials:

- LCD
- Laptop/PC
- Pointer
- Sticky Notes
- Manila Papers
- Flashdisk (64GB)
- Ruler
1.1 INTRODUCTION
E-commerce is the process of selling goods and services over the internet. Customers
come to the website or online marketplace and purchase products using electronic payments.
Upon receiving the money, the merchant ships the goods or provides the service. Electronic
commerce has been around since the early 1990s when Amazon just sold books, but today,
it's a multibillion-dollar industry – and it has gotten even bigger during the pandemic. E-
commerce works on the same principles as a physical store. Customers come into your e-
commerce store, browse products and make a purchase. The big difference is they don't have
to get off their couch to do so, and your customer base isn't limited to a specific geographic
area or region. Whether you're selling running shoes or home supplies, you go through the
same process when operating an e-commerce website:
1. Accept the order. The customer places an order on your website or e-commerce
platform. You'll be alerted that an order was placed.
2. Process the order. Next, the payment is processed, the sale is logged, and the order is
marked complete. Payment transactions are usually processed through what is known
as a payment gateway; think of it as the online equivalent of your cash register.
3. Ship the order. The last step in the e-commerce process is shipment. You have to
ensure prompt delivery if you want repeat customers. Thanks to Amazon, consumers
are used to getting items within two days.
To show how it works in action, here's a look at a product's journey when it is purchased
online:
1. A customer visits your online shop and browses your products. She settles on a shirt.
She chooses the size and color and adds it to the shopping cart.
2. An order manager or order management software confirms the product is in stock.
3. If the product is available and the customer is ready to check out, she enters her
payment card details and shipping information on your payment form or page.
4. The payment processor, typically a bank, confirms the customer has enough cash in
the bank or enough credit on her card to complete the transaction.
5. The customer gets a message on the website that the transaction went through. This
all happens in seconds.
6. The order is dispatched from the warehouse and shipped. The customer will receive
an email that the product is out for delivery.
7. The order is delivered, and the transaction is complete.
Taken from: https://www.businessnewsdaily.com
1.2 GRAMMAR BOOSTER

A. Meanings of technical words
B. Speaking
Work in pairs or small groups. Do you buy things on the internet?Why/Why not? What
are the advantages and disadvantages of internet shopping? Discuss.
C. Reading
a. Read this magazine article abaout Dalya’s job. What are three parts of an e-
commerce system? Which does Dalya find most difficult to set up?
b. Find words in the article that match these definitions.

c. Read the article again and answer the questions.
D. Listening
a. Listen to a telephone conversation between a customer and a salesperson talking
about a new product. What is the product? What problem does it solve?
b. Listen again and answer these questions.

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PRACTICE 1

b. Equipments and Materials:

1. Answer the following questions.

Technology and society

1) What is the text about?

Technology has undoubtedly become important part of people’s

b. Equipments and Materials:

1. Answer the following questions.

6) What was the internet in 1969?

10 ways the internet has changed our lives

3. Write a short essay on how internet influences your life in two

Paragraph 1 (It is an introductory paragraph)

Paragraph 2 (It discusses the first aspect: education)

Paragraph 3 (It discusses the second aspect: communication)

Paragraph 4 (It is the closing paragraph)

b. Equipments and Materials:

1. Answer the following questions.

Read the following text.

IT managers manage projects, technology and people. Any large

Taken from a book entitled Oxford English for Information

1. What are the responsibilities of IT managers?

e. Equipments and Materials:

4. Answer the following questions.

Task 1. Listen to six people introducing themselves. What jobs do they

7. What does Maria say about her job?

Task 2. Listen to two people having a conversation below. Next, answer

11. What does the woman want Robert to do?

13. What time do Robert’s colleagues start calling him?

15. According to the conversation it can be implied that ….

e. Equipments and Materials:

2. Answer the following questions.

1. External drive ____ 7. Mouse ____

Read the following text..

Information system is an integrated set of components for collecting, storing, and

Governments deploy information systems to provide services cost-effectively to

Digital goods—such as electronic books, video products, and software—and online

Individuals rely on information systems, generally Internet-based, for conducting

Adapted from: https://www.britannica.com/topic/information-system

1. Audio socket ___ 4. Ethernet 6. SATA socket ____

Topic : IT and Data

1. Before you start, let’s talk about these.

2. Match the picture and the name.

1 A Hard Disk Drives

4 D USB Flash Drives

Secure Digital Cards (SD

7 G Solid-State Drives (SSDs)

5. Asking for and giving advice.

I/You/He/She/It/We/They should/shouldn't (should not)

Topic : IT and Data

1. Before you start, let’s talk about these.

data coding data collection data tabulation

1. ___________ Gather the raw data which you want to process.

Listen to two colleagues at a book company. Chris needs some

Chris : Tim, (1) ______ you help me a moment, please?

4. Complete these sentences with the words in the box.

Example: This database is used to store our financial information.

Topic : IT and Interaction

1. Before you start, let’s talk about these.

1. What can we do if HostElite's standard plans aren't suitable?

1. External drive 7. Mouse

1. Audio socket _ 4. Ethernet 6. SATA socket __