EMAIL ashish.tripathi9057@gmail.

com
MOBILE +91- 9057777683

ASHISH KUMAR TRIPATHI LOCATION

Bengaluru

Dynamic and result-driven professional keen to pursue roles preferably in Information Technology sector with a focus to leverage expertise
in Software Development and Project Management to drive efficiency and success. Targeting roles ideally in Bangalore and Delhi NCR for
the right career prospects.

PROFILE SUMMARY
 Accumulated a comprehensive work experience of nearly 4 years in the Information Technology domain, with a strong focus on
Software Development and Project Management within the Telecommunications industry.
 Currently excelling as a Manager in Information Technology at ACT Fibernet, overseeing a diverse team of professionals dedicated to
enhancing technological solutions and improving operational efficiencies.
 Developed a profound understanding of various technical competencies, including software engineering, application development, and
systems integration, while successfully managing cross-functional teams.
 Spearheaded the development and launch of a self-service website, contributory in serving over 2 million customers, significantly
enhancing user experience and operational efficiency.
 Exhibited exceptional leadership qualities, fostering a collaborative team environment that encourages innovation and continuous
improvement in project delivery and execution.
 Showcased proficiency in cloud-based technologies and container orchestration, particularly through the deployment of applications on
Kubernetes, ensuring scalability and reliability of services.
 Well-versed in data management and analytics, with a proven track record of optimizing internal processes and enhancing data retrieval
systems for improved decision-making.

CORE COMPETENCIES
API Development Process Automation Cost Cutting

Agile Methodologies UI/UX Design Business Process Optimization

System Integration Stakeholder Management Data Management

SOFT SKILLS EDUCATION DETAILS & TECHNICAL SKILLS

Team Management
2021: M.Sc. (Hons) Biological Science and B.E. (Hons.) Chemical,
Collaborator
BITS Pilani, Pilani, Rajasthan- CGPA: 8.17/10.00
Critical Thinking
C++ | React JS | Node JS | Kubernetes | Docker | Linux | JavaScript | Express
Innovator | SQL | Mongo DB | HTML | CSS | Siebel | Java | Spring | OOPs

Leadership Qualities

Communicator

SIGNIFICANT HIGHLIGHTS
 Toastmasters International Member (Since July 2023): Actively developing public speaking and leadership skills through participation
in Toastmasters meetings and activities.
 Cost Cutting: Implemented various strategies to achieve approximately 3 Crore in annual cost savings.
 Merit-Based Scholarship Recipient: Awarded a 25% academic scholarship at BITS Pilani, recognizing exceptional performance and
dedication to studies since December 2016.
 Member, BITS Pilani Badminton Team (2017-Present): Contributed to the team’s success by competing in numerous intercollegiate
and intramural badminton tournaments.
 Powerlifting Team Member, BITS Pilani: Achieved both Silver and Gold medals at the BITS Sports Fest (BOSM), showcasing strength
and competitive excellence in powerlifting events.
WORK EXPERIENCE
ACT Fibernet, Bengaluru Jun 2021 – Present
Manager - Information Technology
Key Result Areas:
 Team Leadership: Leading a team of 16 professionals, including software engineers, developers, app support personnel, and consultants,
fostering collaboration and ensuring project success across various technical domains.
 Application Development: Spearheading the development of a React application with a Node.js backend and MongoDB, enabling bulk file
uploads to an FTP server, processing transactions & logging data in MongoDB. Deployed on a Kubernetes cluster using Docker for scalability
& reliability.
 Enterprise System Management: Managing the Engineering department overseeing Oracle Siebel (CRM) to ensure the seamless operation
of critical enterprise systems, enhancing operational efficiency.
 Customer Experience Enhancement: Directing the successful development, integration, and launch of ACT's Selfcare website, providing
a platform used by 2 million retail and enterprise customers, significantly improving customer experience and engagement.
 Internal Systems Development: Designing and developing internal applications, tools, and automation systems to streamline internal
processes, contributing to enhanced organizational efficiency and productivity.
 Process Optimization: Leading the development of a Plan Creation Portal using React and Node.js, aimed at reducing plan creation
turnaround time from 4 days to just 12 hours, optimizing operational workflows.
 Audit Management: Managing and successfully completing 3 internal and 2 critical external audits for ACT Group, ensuring compliance
with regulatory requirements and organizational standards.
 Network Infrastructure: Implementing Mesh Wi-Fi routers as part of ACT’s broadband enhancement initiative, improving customer
experience by providing a more reliable and high-performance network infrastructure.
 Cost Optimization: Automating business SMS communications, eliminating duplicate messaging and resulting in an annual cost saving of
₹1.2 Crore, optimizing resource utilization and enhancing operational efficiency.

ACT Fibernet, Bengaluru Jun 2021 - Jun 2022

Management Trainee - Information Technology
Key Result Areas:
 Cross-functional Training: Completed extensive cross-functional training across key business verticals, including Finance, Marketing,
Technology, IT, Sales, and Service Delivery, gaining comprehensive insights into organizational operations.
 CRM System Enhancement: Developed an internal portal for users to retrieve customer ticket data from the data lake, enabling seamless
purging of records from the CRM database, resulting in improved CRM system efficiency.
 Payment Collection Optimization: Proposed and implemented the use of QR codes for vendor payment collection related to the purchase
of STB boxes in the video business, significantly streamlining the payment process and eliminating manual intervention.
 Process Improvement: Identified and executed process improvements that optimized workflows, increasing overall operational efficiency
and reducing manual efforts across critical functions.
 Business Solution Innovation: Contributed to innovative business solutions, driving automation and enhancing the effectiveness of key
business operations such as payment processing and customer data management.

INTERNSHIPS
Trainee Software Developer | Hono.ai, Gurgaon July 2020 - Dec 2020
Key Result Areas:
 Core Product Development: Contributed to Hono.ai's Analytical Dashboard & Pulse app, empowering clients to manage employee data,
track performance, and boost engagement.
 UI/UX Enhancement: Migrated data analytics charts from eCharts to Fusion Charts, significantly improving UI & UX for better user experience.
 API Optimization & Analytics: Optimized legacy APIs and developed new Node.js APIs for efficient data management in MongoDB,
implementing analytics for clients like Apollo, Aakash Coaching, and Amar Ujala.

Web and App Developer | Department of Agriculture, Goa

Key Result Areas:
 UI Design & Development: Developed the user interface for the Department of Agriculture website and Android app using Java and Android
Studio.
 Government Information Dissemination: Created an app to enable the government to share agricultural schemes and policy information
with farmers across Goa.


PERSONAL DETAILS Date of Birth: 25th March 1997 | Languages: English and Hindi