RJS Work Study Modified
RJS Work Study Modified
The work study and the ergonomics are the two areas of study
having the same objective: design the work system so that for
the operator is safe, and the work is less fatiguing and less
time taking.
Historical Developments: Frederick W. Taylor is generally
considered to be the founder of modern method and time study,
although time studies were conducted in Europe many years
before Taylor's time. In 1760, Jean Rodolphe Perronet, a French
engineer, made extensive time studies in manufacturing
industries.
Frank and Lilian Gilbreth are considered as the
founders of the modern motion study technique, which
may be defined as the study of the body motions used
in performing an operation, for the purpose of
improving the operation by eliminating unnecessary
motions, simplifying necessary motions, and then
establishing the most favourable motion sequence for
maximum efficiency.
Motion and time study received added stimulus
during World War II when Franklin D. Roosevelt,
through the U.S. Department of Labour, attempted to
establish standards for increasing production. The
stated policy advocated greater pay for greater
output but without an increase in unit labour costs,
incentive schemes to be collectively bargained
between labour and management, and the use of time
study for setting production standards.
Work Study
Definition : Work study may be defined as the analysis
of a job for the purpose of finding the preferred method
of doing it and also determining the standard time to
perform it by the preferred (or given) method. Work
study, therefore, comprises of two areas of study:
method study (Work Method Design) and time study
(work measurement).
Definition: Work study is a generic term for those
techniques, particularly method study and work
measurement, which are used in the examination of
human work in all its contexts, and which lead
systematically to the investigation of all the factors
which affect the efficiency and economy of the
situation being reviewed, in order to effect
improvement.
THE BASIC PROCEDURE OF WORK STUDY
There are eight steps in performing a complete work study.
They are-
1. Select the job or process to be studied.
2. Record from direct observation everything that happens, using
the most suitable of the recording techniques, so that the data will
be in the most convenient form to be analyzed.
3. Examine the recorded facts critically and challenge everything
that is done, considering in turn: the purpose of the activity; the
place where it is performed; the sequence in which it is done; the
person who is doing it; the means by which it is done.
4. Develop the most economic method taking into account all the
circumstances.
5. Measure the quantity of work involved in the method selected
and calculate a standard time for doing it.
6. Define the new method and the related time so that it can
always be identified.
7. Install the new method as agreed standard practice with the
time allowed.
8. Maintain the new standard practice by proper control
procedures.
Role of Work Study in Improving Productivity
Method study (also sometimes called Work Method Design) is mostly used
to improve the method of doing work. It is equally applicable to new jobs.
When applied to existing jobs, method study aims to find better methods of
doing the jobs that are economical and safe, require less human effort,
and need shorter make-ready time. The better method involves the
optimum use of best materials and appropriate manpower so that work is
performed in well organized manner leading to increased resource
utilization, better quality and lower costs.
Is it necessary ? Yes/No
Purpose - What is achieved ? What else could be done ? What?
If yes - Why ?
Means - How is it done ? Why that way ? How else could it be done ? How ?
Place - Where is it done ? Why there ? Where else could it be done ? When ?
Sequence - When is it done ? Why then ? When else could it be done ? When ?
Person - Who does it ? Why that person ? Who else could do it ? Who ?
Developing Better Method:
With the present method or procedure for the job in mind, the
application of critical analysis' highlights the essential part of
the job, for which alternative ways for its carrying out are
developed .
When developing alternative ways for doing a task the following
may be considered.
Where and how to use man' in the process?
What better work procedure be adopted?
What better equipment be used?
What better layout of work station, shop or factory be used?
In deciding whether a particular element of work (operation, inspection, or
transportation) be carried out manually or with the help of a device, method
study engineer must be well aware of things which man cannot do or does in
inferior fashion than machine. Examples of such things are:
a.Exert large amount of force, as needed in metal cutting.
b.Exert force precisely or smoothly at a fixed rate as needed in metal forming.
c.Do high speed computations of complex nature.
d.Perform repetitive tasks without suffering from side effects like boredom,
fatigue, etc.
e.Move at high speeds for hours together.
f.Carry out several tasks simultaneously.
g.Respond fast to frequently changing control signals.
h.Perform satisfactorily in an environment where conditions relating to cold, heat,
noise, dampness, etc. are extreme.
In contrast, machines prove inferior generally when for carrying out a task it
is necessary to:
a.Think creatively or inductively, b. Learn c. Generalize, d. Cope will
unexpected events.
In most cases, the relative roles of man and machine vary from one extreme
end in which entire process is manual to the other extreme in which the
process is completely mechanized with the presence of man only for
monitoring, trouble shooting, maintenance, and the like.
Man is readily available and extremely flexible tool, who has the
capability of doing a large number and type of tasks with learning and
practice that is generally less expensive than the cost of creating devices for
the same purpose. Man is therefore considered a strong competitor for low,
medium and even some high volume production tasks.
When an activity is decided to be carried out manually, the best work
procedure is determined by considering the principles of Motion Economy.
Equipped will the various alternative ways of carrying out essential elements
of task, method study engineer has now to choose the best alternative
method. He decides upon the criteria, which may be additional fixed costs
involved, running cost, production rate, operator's fatigue, operator
learning time, and the like. The weight to each criterion is fixed and
performance is predicted of each alternative with respect to each criteria. The
one which gets the maximum points is selected for adoption as a standard
method.
Detailed specifications of this method are prepared with the description of
procedure, workplace layout and material/equipment to be used.
This is important for
Communication of the proposed work method to those responsible for its
approval.
Communication of the proposed method to those concerned with its
installation, for example instructors and supervisors who are actually
responsible for instructions to operators and setting up the machinery and
work place layouts.
Official record of the work method.
Installation of Improved Method: When the proposals of
the improved method for a job are approved by the
management of the company, the next step is to put this
method into practice. Installation of method requires
necessary prior preparation for which the active support of
everyone concerned is very important.
The activities of the installation phase include:
1. Gaining acceptance of the change by the workers
involved and their representatives. The method change
may affect the routine and paper work of wages, costs,
planning, and even purchase department. It may require
displacement of staff from one section to another of the
organization. Adjustments of this type need to be carried
out very carefully so that the least possible hardship or
inconvenience is caused.
2. Retraining the workers. The extent to which workers need retraining will
depend on the nature of the job and the changes involved. It is much more for
those jobs which have a high degree of manual dexterity and where the
workers have been doing the work by traditional methods. The use of films
demonstrating the advantages of new method as compared to traditional one
are often very useful in retraining the workers.
3. Arranging the requirements of the new method. This involves -
(i) arranging the necessary plant, tools and equipment at all the workplaces,
(ii) arranging building-up of necessary stocks of new raw materials, and
running-down of old stocks,
(iii) checking up the availability and continuity of all supplies and services,
and
(iv) arranging any clerical records which may be required for purposes of
control and comparison.
4. Taking other necessary actions. These will depend upon situation
to situation. For example, if changes in working hours are involved,
necessary instructions should be passed on to auxiliary services such
as transport, canteen, water supply, etc. If change in wages is involved,
information concerning the date of installation must reach the costing
department. Necessary instructions should be passed on to every one
concerned about the time table for the installation of the change in
method.
5. Giving a trial run to the new method. It is important that all
departments affected by the change are represented at the rehearsal. It
is often advantageous to conduct the rehearsal while the old method is
still operating. It should usually take place outside normal working
hours; say at week-end or at holiday time so that there is no
interference with normal production. The suggestions for minor
variations in the proposed method if they are worth while and cost
effective should be accepted and incorporated.
It is obvious that the method analyst has to be extra tactful and keep
restraint throughout the period of installation. The installation is
considered complete when the new method starts running smoothly.
Follow-up: The work of method study man is not complete with the
installation of the improved method; the maintenance of the new method in
its specified form is also part of his activities. The main aim of maintenance
of the new method is to ensure that the workers do not slip back into old
method, or introduce elements which are not part of the proposed method.
For effective maintenance it is important to define and specify the new
method very clearly. An operator chart giving adequate details of the tools,
equipment, and workplace layout and operator-motion pattern is often
helpful.
The workers have tendency to drift away from the method laid down. The
purpose of the method-maintenance is to check this tendency. But if it is
found that the change from the method specified is in fact an improvement
which can be made in the method, this should be officially incorporated.
Motion Study
Motion study is a technique of analyzing the body motions employed in
doing a task in order to eliminate or reduce ineffective movements and
facilitates effective movements. By using motion study and the principles
of motion economy the task is redesigned to be more effective and less
time consuming.
The Gilbreths pioneered the study of manual motions and developed basic
laws of motion economy that are still relevant today. They were also
responsible for the development of detailed motion picture studies, termed
as Micro Motion Studies, which are extremely useful for analyzing
highly repetitive manual operations. With the improvement in technology,
of course, video camera has replaced the traditional motion picture film
camera.
In a broad sense, motion study encompasses micro motion
study and both have the same objective: job simplification so
that it is less fatiguing and less time consuming. While motion
study involves a simple visual analysis, micro motion study
uses more expensive equipment. The two types of studies may
be compared to viewing a task under a magnifying glass
versus viewing the same under a microscope. The added detail
revealed by the microscope may be needed in exceptional
cases when even a minute improvement in motions matters,
i.e. on extremely short repetitive tasks.
Therbligs: On analysing the result of several motion studies
conducted, Gilbreths concluded that any work can be done by using a
combination of some or all of 17 basic motions, called Therbligs
(Gilbreth spelled backward). These can be classified as effective therbligs
and ineffective therbligs. Effective therbligs take the work progress
towards completion. Attempts can be made to shorten them but they
cannot be eliminated. Ineffective therbligs do not advance the progress
of work and therefore attempts should be made to eliminate them by
applying the Principles of Motion Economy. Table gives different
therbligs along with their symbols and descriptions.
SIMO Chart
It is a graphic representation of an activity and shows the sequence of
the therbligs or group of therbligs performed by body members of
operator. It is drawn on a common time scale. In other words, it is a
two-hand process chart drawn in terms of therbligs and with a
time scale, see Fig.
Making the Simo Chart. A video film or a motion picture film is shot
of the operation as it is carried out by the operator. The film is
analyzed frame by frame. For the left hand, the sequence of therbligs
(or group of therbligs) with their time values are recorded on the
column corresponding to the left hand. The symbols are added against
the length of column representing the duration of the group of
therbligs. The procedure is repeated for the right hand and other body
members (if any) involved in carrying out the operation.
It is generally not possible to time individual therbligs. A certain
number of therbligs may be grouped into an element large enough to
be measured as can be seen in figure.
Uses of SIMO Chart: From the analysis shown about the
motions of the two hands (or other body members) involved in
doing an operation, inefficient motion pattern can be identified
and any violation of the principle of motion economy can be
easily noticed. The chart, therefore, helps in improving the
method of doing an operation so that balanced two-handed
actions with coordinated foot and eye motions can be achieved
and ineffective motions can be either reduced or eliminated. The
result is a smoother, more rhythmic work cycle that keeps both
delays and operator fatigue to the minimum extent.
Cycle graph and Chrono cycle graph
These are the techniques of analyzing the paths of motion made by an
operator and were originally developed by the Gilbreths. To make a
cycle graph , a small electric bulb is attached to the finger, hand, or any
other part of the body whose motion is to be recorded. By using still
photography, the path of light of bulb (in other words, that of the body
member) as it moves through space for one complete cycle is
photographed. The working area is kept relatively less illuminated while
photograph is being taken. More than one camera may be used in
different planes to get more details. After the film is developed, the
resulting picture (cycle graph) shows a permanent record of the motion
pattern employed in the form of a closed loop of white continuous line
with the working area in the background. A cycle graph does not
indicate the direction or speed of motion.
It can be used for:
1. Improving the motion pattern, and
2. Training purposes in that two cycle graphs may be shown with one
indicating a better motion pattern than the other.
Chrono cycle graph
The chrono cycle graph is similar to the cycle graph, but the power supply to
the bulb is interrupted regularly by using an electric circuit. The bulb is thus
made to flash. The procedure for taking photograph remains the same. The
resulting picture (chrono cycle graph), instead of showing continuous line of
motion pattern, shows short dashes of line spaced in proportion to the speed
of the body member photographed. Wide spacing would represent fast moves
while close spacing would represent slow moves. The jumbling of dots at one
point would indicate fumbling or hesitation of the body member. A chrono
cycle graph can thus be used to study the motion pattern as well as to
compute velocity, acceleration and retardation experienced by the body
member at different locations. Figures show a cycle graph and a chrono cycle
graph.
Principles of Motion Economy: These principles can be
considered under three different groups.
Those related to the use of the human body.
Those related to the workplace arrangement, and
Those related to the design of tools and equipment.
1. Principles related to the use of human body:
(i) Both hands should begin and end their basic divisions of
activity simultaneously and should not be idle at the same
instant, except during the rest periods.
ii) The hand motions should be made symmetrically and
(
0.06 0.08 0.10 0.12 0.14 0.16 0.18 0.20 0.22 0.24 0.26 0.28
Sample 5 4 8 12 17 23 30 38 47 27 68 80 93
Sample 10 2 4 7 10 13 17 22 27 33 39 46 53
0.30 0.32 0.34 0.36 0.38 0.40 0.42 0.44 0.46 0.48 0.50
Sample 5 107 121 137 154 171 190 210 230 250 273 296
Element Type M M P M M M M M
Average actual time 0.14 0.16 0.30 0.52 0.26 0.45 0.34 0.15
(minutes)
Elements No. 2 5 8
10
Column 1
6
Column 2
Column 3
0
Row 1 Row 2 Row 3 Row 4
Delay Allowance: This time allowance is given to operator
for the numerous unavoidable delays and interruptions that
he experiences every day during the course of his work.
These interruptions include interruptions from the
supervisor, inspector, planners, expediters, fellow workers,
production personnel and others. This allowance also covers
interruptions due to material irregularities, difficulty in
maintaining specifications and tolerances, and interference
delays where the operator has to attend to more than one
machine.
Fatigue Allowance: This allowance can be divided into two
parts: (i) basic fatigue allowance and (ii) variable fatigue
allowance. The basic fatigue allowance is given to the
operator to compensate for the energy expended for carrying
out the work and to alleviate monotony. For an operator who
is doing light work while seated, under good working
conditions and under normal demands on the sensory or
motor system, a 4% of normal time is considered adequate.
This can be treated as a constant allowance.
Personal Allowance: This is allowed to compensate for the
time spent by worker in meeting the physical needs, for instance
a periodic break in the production routine. The amount of
personal time required by operator varies with the individual
more than with the kind of work, though it is seen that workers
need more personal time when the work is heavy and done
under unfavourable conditions.
The amount of this allowance can be determined by making all-
day time study or work sampling. Mostly, a 5 % allowance for
personal time (nearly 24 minutes in 8 hours) is considered
appropriate.
Special Allowances: These allowances are given under certain
special circumstances. Some of these allowances and the
conditions under which they are given are:
Policy Allowance: Some companies, as a policy, give an
allowance to provide a satisfactory level of earnings for a
specified level of performance under exceptional circumstance.
This may be allowed to new employees, handicap employees,
workers on night shift, etc. The value of the allowance is
typically decided by management.
Small Lot Allowance: This allowance is given when the actual
production period is too short to allow the worker to come out of
the initial learning period. When an operator completes several
small-lot jobs on different setups during the day, an allowance as
high as 15 percent may be given to allow the operator to make
normal earnings.
Training Allowance: This allowance is provided when work is
done by trainee to allow him to make reasonable earnings. It may
be a sliding allowance, which progressively decreases to zero
over certain length of time. If the effect of learning on the job is
known, the rate of decrease of the training allowance can be set
accordingly.
Rework Allowance: This allowance is provided on certain
operation when it is known that some percent of parts made are
spoiled due to factors beyond the operator's control. The time in
which these spoiled parts may be reworked is converted into
allowance.
Work Sampling
Work Sampling (also sometimes called ratio delay study) is a
technique of getting facts about utilization of machines or
human beings through a large number of instantaneous
observations taken at random time intervals. The ratio of
observations of a given activity to the total observations
approximates the percentage of time that the process is in that
state of activity.
Use of Work Sampling for Standard Time Determination:
Work sampling can be very useful for establishing time
standards on both direct and indirect labour jobs. The procedure
for conducting work sampling study for determining standard
Step 1 . Define the problem:
Describe the job for which the standard time is to be
determined.
Unambiguously state and discriminate between the two
classes of activities of operator on the job: what are the
activities of job that would entitle him to be in 'working"
state.
This would imply that when operator will be found
engaged in any activity other than those would entitle
him to be in "Not Working" state.
Step 2. Design the sampling plan:
Estimate satisfactory number of observations to be made.
Decide on the period of study, e.g. two days, one week,
etc.
Prepare detailed plan for taking the observations.
This will include observation schedule, exact method of
observing, design of observation sheet, route to be followed,
particular person to be observed at the observation time, etc.
Step 3. Contact the persons concerned and take them in
confidence regarding conduct of the study.
Step 4. Make the observations at the pre-decided random
times about the working / not working state of the operator.
When operator is in working state, determine his
performance rating. Record both on the observation sheet.
Step 5. Obtain and record other information. This includes
operator's starting time and quitting time of the day and total
number of parts of acceptable quality produced during the
day.
Step 6. Calculate the standard time per piece.
Predetermined Motion Time System:
A predetermined motion time system (PMTS) may be
defined as a procedure that analyzes any manual
activity in terms of basic or fundamental motions
required to perform it. Each of these motions is
assigned a previously established standard time value
and then the timings for the individual motions are
synthesized to obtain the total time needed for
performing the activity.
Applications of PMTS are for
(i) Determination of job time standards.
(ii) Comparing the times for alternative proposed methods so as to
find the economics of the proposals prior to production run.
(iii) Estimation of manpower, equipment and space requirements
prior to setting up the facilities and start of production.
(iv) Developing tentative work layouts for assembly lines prior to
their working in order to minimize the amount of subsequent
re-arrangement and re-balancing.
(v) Checking direct time study results.