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SHR Tools

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Strategic Human Resource

Management Tools

-Miss. Sawant Sayali Pradiprao.


MBA II Roll no: 44
KBPIMSR, Satara.
STRATEGIC HR TOOLS:
Strategic Human Resource Management Tools,
Managers use several tools to translate the
company’s strategic goals into human resource
management policies and practices. These tools
include,
STRATEGIC HRM TOOLS

STRATEGY MAP THE HR SCORECARD DIGITAL DASHBOARDS


STRATEGIC HRM TOOLS

• The strategy map provides an overview of how


each department’s performance contributes to
achieving the company’s overall strategic goals.
• Summarizes how each department’s performance
contributes to achieving the company’s overall
strategic goals.
• It helps the manager and each employee visualize
and understand the role his or her department
plays in achieving the company’s strategic plan.
Example:
• a strategy-map example for Southwest Airlines. The top
level target is to achieve its profitability, costs, and revenue
goals. Then the strategy map shows the chain of activities
that help Southwest Airlines achieve these goals.
Like Wal-Mart, Southwest has a low-cost-leader strategy.
• So, for example, to boost revenues and profitability
Southwest must fly fewer planes (to keep costs down),
maintain low prices, and maintain on-time flights. In turn
(further down the strategy map), on-time flights and low
prices require fast turnaround. This, in turn, requires
motivated ground and flight crews. The resulting strategy
map helps each department under stand what it needs to
do to support Southwest’s low-cost strategy.
STRATEGIC HRM TOOLS

• It refers to a process for assigning financial and non


financial goals to the human resource management-
related chain of activities required for achieving the
company’s strategic aims and for monitoring results .
• Many employers quantify and computerize the strategy
map’s activities. The HR scorecard helps them to do so.
The HR scorecard is not a scorecard.
• The idea is to take the strategy map and to quantify it.
• Managers use special scorecard software to facilitate
this. The computerized scorecard process helps the
manager quantify the relationships between
(1) the HR activities (amount of testing, training, and so
forth),
(2) the resulting employee behaviours (customer
service, for instance), and
(3) the resulting firm-wide strategic outcomes and
performance (such as customer satisfaction and
profitability).
• The HR scorecard derives from the “balanced
scorecard” planning approach, which aims to balance
hard data such as financial measures with soft data
such as customer satisfaction in assessing a company’s
performance.
STRATEGIC HRM TOOLS

• A digital dashboard presents the manager with desktop


graphs and charts, showing a computerized picture of
how the company is doing on all the metric from the
HR Scorecard process.
• The saying “a picture is worth a thousand words”
explains the purpose of the digital dashboard.
• A digital dashboard presents the manager with desktop
graphs and charts, showing a computerized picture of
how the company is doing on all the metrics from the
HR scorecard process.
8

© 2008 Prentice Hall, Inc. All rights reserved.


Example:
• As in the accompanying illustration, a top
Southwest Airlines manager’s dashboard
might display real-time
trends for various strategy-map activities, such
as fast turnarounds and on-time flights. This
enables the manager to take corrective action.
For example, if ground crews are turning
planes around slower today, financial results
tomorrow may decline unless the manager
takes action
Thank you..

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