The Secret To: Japanese Success
The Secret To: Japanese Success
The Secret To: Japanese Success
THE SECRET TO
JAPANESE SUCCESS
WHAT PROBLEMS DO U COMMONLY
ENCOUNTER AT YOUR WORKPLACE
HIGH ABSENTEEISM
HIGH TURNOVER
DEMOTIVATED EMPLOYEES
DISORDERED/ CLUTTERED
ENVIRONMENT
MISTAKES/ERRORS
THE SOLUTION TO ALL THESE
PROBLEMS IS
5S
5S
HOUSEKEEPING TECHNIQUE
W. Edwards Deming
Create constancy of purpose for
the improvement of product an
service.
Adopt the new philosophy.
Cease dependence on mass
inspection.
End the practice of awarding
business on price tag alone.
Improve constantly and forever
the system of production and
service.
Institute training and retraining
Institute leadership
Drive out fear.
Break down barriers between
staff areas.
Eliminate slogans, exhortations,
and targets for the workforce.
Eliminate numerical quoatas.
Remove barriers to pride of
workmanship..
Institute a vigorous program of
education and retraining.
Take action to accomplish the
transformation.
Benchmarking
Benchmarking is a process of improving one’s performance by
locating Benchmark/standards and replicating them is one’s
own organization.
It helps in appraising the firm’s position as against the best in
the industry.
Why benchmarking:
1.Increase efficiency
2.Create awareness
3.Make continuous improvement
4.Gain commitment to corporate goals
5.Improve profitability
Types of benchmarking:
1. Internal Benchmarking (Comparison within
Organization)
2. Functional Benchmarking (Comparison of
specific functional performance of competitor
firms)
3. Competitive Benchmarking (Comparison with
competitors – within the country and outside the
country)
4. Generic Benchmarking (Comparison across
companies / industries – Universal)
Steps in Benchmarking