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47 Sakthivel D

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MIS TERM PAPER

RELIANCE
COMMUNICATION
BY
SAKTHIVEL.D
1091047
vision
• By 2015, be amongst the top 3 most valued
Indian companies,
• providing Information, Communication
& Entertainment services.
• Customer Experience, Employee
Centricity and Innovation
mission
• Meeting and exceeding Customer expectations with a
segmented approach
• Establishing, re-engineering and automating Processes to
make them
customer centric, efficient and effective
• Offering of Products and Services
that are value for money and excite customers
• Providing a Network experience that is
best in the industry
OVERALL VIEW
• Industry
• Telecommunications
• Founded
• 2004
• Founder(s)
• Dhirubhai Ambani
• Headquarters
• Navi Mumbai, Maharashtra, India
• Area served
• India
Key people

• Anil Ambani(Chairman)

• Satish Seth(MD)
About reliance
communications
• Reliance Communications is the world’s largest
network roll-out covering almost a billion people
in India.
• Reliance Communications Limited founded by
the late Shri Dhirubhai Ambani (1932–2002)
under  Reliance Anil Dhirubhai Ambani Group.
• The Reliance Anil Dhirubhai Ambani Group
currently has a net worth in excess of Rs. 64,000
crore (US$ 13.6 billion), cash flows of Rs.
13,000 crore (US$ 2.8 billion), net profit of Rs.
8,400 crore (US$ 1.8 billion).
• The company, with a customer base of over 90-100 million including
over 2.5 million individual overseas retail customers, ranks among the
Top 5 telecom companies in the world by number of customers in a
single country. 
• Reliance Communications corporate includes 2,100 Indian and
multinational corporations, and over 700 global, regional and domestic
carriers
products
• Wireless
Telephone
Internet
Television
Data Cards
Recharge Vouchers
VC
• 1.Mobile : CDMA | GSM,2. Blackberry 3.Wireless phone
4.Wireless terminal 5. Reliance PCO 7.Broad net 8.
Broadband 9.Reliance net connect 8. Business Broadband
Internet 10.R World : CDMA | GSM 11.Reliance passport 12.
Wireless Data VPN 13.Reliance BIG TV 14.Reliance IPTV
AWARDS
• Awarded by Light Readings BEST TELECOM INDUSTRY– 2008
for outstanding achievements in the communication industry.
• Voted ‘the Businessman of the Year’ in a poll conducted by
The Times of India – TNS, December, 2006.
• Voted the ‘Best role model’ among business leaders in the
biannual Mood of the Nation poll conducted by India Today
magazine, August 2006.
Global ranking
• 47 Indian companies have been listed in the Forbes Global 2000 ranking
for 2009.
• Rank-689
• Name-Reliance Communications
• Industry-Telecommunications Services
HUMAN RESOURCE MANAGEMENT

• HRM refers to practices and policies framed for the


management of human resources in an organization, including
Recruiting, screening, rewarding and appraising.”
HR ACTIVITY
• HR Planning
• Job analysis and design
• Recruitment and selection
• Orientation and placement
• Training and development
• Performance Appraisal and Job evaluation
• Employee and executive remuneration
• Employee Motivation
• Employee Welfare
CON…….
• CORPORATE HR: Activities taken up by Corporate HR are
• Policy making Implementing suggestions - HEWITT
CONSULTANT
• Strategic planning
• ENTITY HR: Activities taken up by Entity HR are
• Execution of policies and practices
• Targets for recruitment of Circle HR
CON……
• CIRCLE HR: Activities taken up by Circle HR are
• Recruitment
• Appointment
• Training
• Payroll
• Employees issues
• Exit full & fina
HR SUPPORT SYSTEM

 SAP – HR

The Reliance ADA group is on the move to e-enable all HR


functions and the employee interface. We are in the process of
adopting state-of-the art ERP software - SAP, across all locations
and businesses.
 
HR FUNCTIONS

• TALENT ACQUASITION
• Sourcing activity
• TALENT DEVELOPMENT
• Performance management system
• Training
• Carrier planning
• Suggestion planning
• TALENT MANAGEMENT
• Operation HR
DATA BASE INTERNAL AND EXTERNAL
• BENEFITS REPORTS
• SALARY SURVEY
• SCHEDULING
• Human REPORTS
Resource • TRAINING TEST
MIS SCORE
• JOB APPILICATION
PROFILE.
An HR Example

Input Output
Processing
(hours worked) (cut paycheck)
(Calc. Net pay)

Feedback Loop
(Is paycheck accurate?)
Work Force Planning Subsystem HR
performance

Enable manager to identify future personnel needs


• Organization charting
• Salary forecasting
• Job analysis/evaluation
• Planning
• Work force modeling
RECRUITMENT PROCESS

• STEP 1: MANPOWER PLANNING


• STEP 2: SOURCING ACTIVITY
INTERNAL SORCING
EXTERNAL SOUCING
• STEP 3: APPROVAL.

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