47 Sakthivel D
47 Sakthivel D
47 Sakthivel D
RELIANCE
COMMUNICATION
BY
SAKTHIVEL.D
1091047
vision
• By 2015, be amongst the top 3 most valued
Indian companies,
• providing Information, Communication
& Entertainment services.
• Customer Experience, Employee
Centricity and Innovation
mission
• Meeting and exceeding Customer expectations with a
segmented approach
• Establishing, re-engineering and automating Processes to
make them
customer centric, efficient and effective
• Offering of Products and Services
that are value for money and excite customers
• Providing a Network experience that is
best in the industry
OVERALL VIEW
• Industry
• Telecommunications
• Founded
• 2004
• Founder(s)
• Dhirubhai Ambani
• Headquarters
• Navi Mumbai, Maharashtra, India
• Area served
• India
Key people
• Anil Ambani(Chairman)
• Satish Seth(MD)
About reliance
communications
• Reliance Communications is the world’s largest
network roll-out covering almost a billion people
in India.
• Reliance Communications Limited founded by
the late Shri Dhirubhai Ambani (1932–2002)
under Reliance Anil Dhirubhai Ambani Group.
• The Reliance Anil Dhirubhai Ambani Group
currently has a net worth in excess of Rs. 64,000
crore (US$ 13.6 billion), cash flows of Rs.
13,000 crore (US$ 2.8 billion), net profit of Rs.
8,400 crore (US$ 1.8 billion).
• The company, with a customer base of over 90-100 million including
over 2.5 million individual overseas retail customers, ranks among the
Top 5 telecom companies in the world by number of customers in a
single country.
• Reliance Communications corporate includes 2,100 Indian and
multinational corporations, and over 700 global, regional and domestic
carriers
products
• Wireless
Telephone
Internet
Television
Data Cards
Recharge Vouchers
VC
• 1.Mobile : CDMA | GSM,2. Blackberry 3.Wireless phone
4.Wireless terminal 5. Reliance PCO 7.Broad net 8.
Broadband 9.Reliance net connect 8. Business Broadband
Internet 10.R World : CDMA | GSM 11.Reliance passport 12.
Wireless Data VPN 13.Reliance BIG TV 14.Reliance IPTV
AWARDS
• Awarded by Light Readings BEST TELECOM INDUSTRY– 2008
for outstanding achievements in the communication industry.
• Voted ‘the Businessman of the Year’ in a poll conducted by
The Times of India – TNS, December, 2006.
• Voted the ‘Best role model’ among business leaders in the
biannual Mood of the Nation poll conducted by India Today
magazine, August 2006.
Global ranking
• 47 Indian companies have been listed in the Forbes Global 2000 ranking
for 2009.
• Rank-689
• Name-Reliance Communications
• Industry-Telecommunications Services
HUMAN RESOURCE MANAGEMENT
SAP – HR
• TALENT ACQUASITION
• Sourcing activity
• TALENT DEVELOPMENT
• Performance management system
• Training
• Carrier planning
• Suggestion planning
• TALENT MANAGEMENT
• Operation HR
DATA BASE INTERNAL AND EXTERNAL
• BENEFITS REPORTS
• SALARY SURVEY
• SCHEDULING
• Human REPORTS
Resource • TRAINING TEST
MIS SCORE
• JOB APPILICATION
PROFILE.
An HR Example
Input Output
Processing
(hours worked) (cut paycheck)
(Calc. Net pay)
Feedback Loop
(Is paycheck accurate?)
Work Force Planning Subsystem HR
performance