Good

Housekeepin
g
Chapter 5
 OBJECTIVES
After reading this chapter, the student
should be able to:

Defin Identi Apply

Definee5S as a fythe 5S
ldentify Apply 5S in
philosophy for activities. everyday
improvement. life.
A dirty workplace cannot produce quality
products. A chaotic workplace with mess
around everywhere is bound to produce
poor quality products.

Everyone and all types of business

benefit from having a well constructed 5S
Program. It is usually manufacturing that
comes to mind but any type of business
irom hospitals to professional services
and every area or department within the
organisation will benefit from
 The 5S
5S which is a Japanese system to reduce costs,
control inventory and reduce breakdowns and
accidents drastically resulting in increased profits.
It is the starting point for any company who wants
to make improvements at the workplace by
reducing waste and create better environment for
its employees to work in.
5S is a procedure that organizes individual
workstations or departments and consequently
enhances efficiency at the micro-level by keeping
the workplace eat, orderly and accessible and it is
for this reason that it is considered as the
 The 5S

The 5S is a systematic approach and the key to total

quality environment, a philosophy most Japanese
factories endorse and practice. It leads to foolproof
systems, standard policies, rules and regulations to
give rise to a healthy work culture at the
organization. Japanese factories are well known for
their cleanliness and orderliness 5S is the
philosophy that simplifies the work environment
turns waste and non-value activity while improving
quality efficiency and safety.
Hardly anyone can find an individual representing a Japanese
company unhappy or dissatisfied. Japanese employees never
speak ill about their organization. The process of Kaizen
plays an important role in employee satisfaction and
customer satisfaction through small continuous changes and
eliminating defects, Kaizen tools give rise to a well-organized
workplace which results in better productivity and yield
better results. It also leads to employees who strongly feel
attached towards the organization. Kaizen focuses on
continuous small improvements and thus gives immediate
results. The name stands for five Japanese words seiri (sort),
seiton (set in order), seiso (shine), seiketsu (systematize)
and shitsuke (standardize).
55 adoption is different in every facility, depending on the
needs, processes, and culture of any given workforce.
However, no matter how it's done, businesses large and
small can enjoy numerous benefits from adopting the 5S
methodology which includes:
Improved profitability More efficient
Companies can save labor With standard procedures in
workforce
hours, money, and other place, personnel can center
resources on what's important

Better service Safer workplace

With a more organized, Employees are at less
cleaner, streamlined hazard and can feel
workplace, employees can protected clean, organized
use more time providing workspaces
exceptional service
5S process can increase morale, create
positive impressions on customers increase
efficiency and organization. Not only will
employees feel better about where they work,
the effect on continuous improvement can
lead to less waste, better quality and faster
lead times. 5S should become part of the
culture of the business and the responsibility
of everyone in the organization.
 THE 5S

SORT (Seiri)

SET IN ORDER
(Seiton)
5S SHINE (Seiso)

STANDARDIZE
(Seiketsu)
SUSTAIN
(Shitsuke)
 SORT (Seiri)
In the first stage, sort, all tools.
and materials used in the work
process are taken care of. Sort
refers to the sorting of the
clutter from the other items
within the work area that are
actually needed. Sort connotes
tidiness and structured
 During the sort process, all materials
and tools are sorted, and only the
necessary ones are kept for continued
use. In other words, this stage requires
the team to remove all items that
clearly do not belong in the working
area and only leave those that are
required for the processes in question.
Simply keep the necessary in work area,
dispose or keep in a distant storage area
less frequently Used items, discard
unneeded items. This process leads to
 Since sort focuses on eliminating
unnecessary items from the
workplace, employees should sort
out and organize things well. Label
the items as “Necessary”,
“Critical", "Most Important",
"Not needed now", "Useless” and
so on. Throw what all is useless.
Keep aside what all is not needed at
the moment. Items which are Critical
and most important should be kept
Sorting Unnecessary
Factory
Items
Office Home
Floor
• Machines to
be scrapped
• Rejected
• Used/
material
Broken pens
• Expired • Broken toys
• Useless
goods • Old clothes
pare
• Broken • Broken
• Old diaries
tools, suitcases
• Broken
pallets,
furniture
bins,
Consequences of not
practicing Sorting:
1.The unnecessary messes the
place and the necessary are
hard to find.
2.Every place can only contain
so much.
3.Mess sometimes causes
misidentification.
 Flowchart of
Separating the
Wanted and
Junk &
waste Unwanted
Repairable Wanted
items

No use Repair

Discard To next
step
This stage has the following
steps:
1. Separate needed items from unneeded
items. Do a Red Tagging activity. It is a
means of implementing organization by
labeling all unneeded with items
conspicuous red tags.
2. Store the needed items in the following
storage sites:
a. Ready-access storage (needed in 1-6
months)
b. Remote storage (needed in more than
6 months)

In this step, it is important to determine the

This stage has the following
steps:

3. Discard /dispose the red-

tagged (unneeded items).

4. Discard remote storage items

by the box load at the end of the
storage period.
SALES OFFICE - SORTING
(Redefined Image Location)

Before After
SALES OFFICE - SORTING
(Redefined Image Location)

Before After
1.The working area has been marked;
2.Red labels have been applied to all non-
conform elements that were considered
unnecessary to the activity within the
sales department;
3.All useless things have been sorted and
eliminated;
4.Approximately 50 kg of scantlings have
been thrown away;
5.The causes that led to the scantling
accumulation have been analyzed.
 SET IN ORDER
(Seiton)
Set in order refers to
straightening and orderliness. It
is the process of taking the
required items that are
remaining after the removal of
clutter and arranging them in an
efficient manner through the
 Research says that employees waste half of
their precious time looking for items and vital
documents. There should be a place for
everything, and everything of place." Keeping
things in order plays an important role in the
efficient use of should be in its proper place.
This is also known as "demarcation and
labeling place.” Keeping things in order plays
an important role in the efficient use of items,
which will contribute to time saving. The place
 Items should be arranged in a manner
that support systematic workflow, with
equipment used most often being the
most easily accessible. For instance,
tools, equipment and parts should be
reserved where they will be used in order
to straighten the flow path. Workers
should not have to bend repetitively to
access materials using ergonomics.
 Setting Items In
Factory Floor
Order
Office Home
• Unlabeled file
cabinet
• Unlabeled
• Cluttered
tool crib
drawer,
• Cluttered
shelves,
shelves, • Clutter
bookcases,
lockers, etc. • No orderly
tables
• Stores - No arrangement
• Records &
clear location in the rooms
documents
system
not arranged
• Things on the
well
floor
• File heaps and
 For the items that have been sorted as needed item,
they must be kept in the correct place to allow for easy
and immediate retrieval. The targets for orderliness
could include any of the following:
1.Spaces - floors, walkways, operation areas, walls, shelves,
warehouses
2.Products - raw materials, procured parts, parts for
machinery, in-pro inventory, assembly parts, semi-finished
products, finished products tables, cabinets, chairs
3.Equipment - machines, tools, jigs, gauges, carts, conveyance
tools, work forms of visual methods of orderliness.
 In this stage, the company. may want to employ
signboards and painting as forms of visual
methods of orderliness.
1.The Signboard Strategy -The signboard strategy is a method
for clearly indicating where, what, and how many necessary items
go where, to make the facility more orderly. The signboards
should include the following information:

a.specific places - "where things go" via location

indicators
b.specific items - "what things" via item indicators
c. specific amounts - "how many things" via amount
indicators
 2. The Painting Strategy- This strategy
involves marking off the factory's walking as
("walkways") from its working areas ("operation
areas") using any of the following:

a. divider lines
b.door range lines
c. markers for inventory, carts, worktables,
and
d.tiger marks (yellow & black striped lines)
 Consequences of
not practicing
Setting
• Things are inwhen
rarely obtainable Order:
needed.
• Items are misplaced in stores.
• Items that are defectives and good ones get mixed up.
• Accidents or near-accidents take place due to mess.
Visual control of the shop floor is not feasible. At times,
production is lost because an item necessary is
available but cannot be seen.
• In some offices, important records may not be
traceable. This can lead to loss, and embarrassment.
SALES OFFICE SET IN
ORDER
(Organizing
Before the Work)
After
SALES OFFICE SET IN
ORDER
(Organizing
Before the Work)
After
1.All objects placed inappropriately have been
taken inventory of;
2.The location of all objects necessary in the
activity within the sales area have been
defined;
3.Visual standards of arrangement and order
have been set;
4.The storing areas and the way of arranging the
marks that are necessary in the area have been
set;
 SHINE (Seiso)
Shine, stands for sweeping and cleanliness. It means to
clean all items used at work or all materials used during a
manufacturing process. The workplace for example, has to
be clean and tidy all the time. At the end of each shift, a
work area is cleaned up and everything is restored to its
place. This makes it easy to know what goes where and to
have confidence that everything is where it should be. The
key point is that maintaining cleanliness should be
component of daily work. It must not be a special activity
that is initiated only when things get too cluttered. It means
clean everything, removing stains, spots and debris and
eradicating sources of dirt. The workplace ought to be kept
in proper folders and files. Use cabinets and drawers to
 Shine is the comprehensive
cleaning of the area, tools,
machines and other equipment to
make certain that everything is
returned to a "nearly new" status.
This will ensure that any non-
conformity stands out like an oil
leak from a machine onto a bright,
newly painted clean floor.
 Clean the workspace and all
equipment, and keep it clean, tidy
and organized. After the first
thorough cleaning when
implementing 5S, everyday follow-
up cleaning is compulsory in order
to maintain this improvement. A
"Shining" work environment will
lead to great efficiency gains.
 Clean the workspace and all
equipment, and keep it clean, tidy
and organized. After the first
thorough cleaning when
implementing 5S, everyday follow-
up cleaning is compulsory in order
to maintain this improvement. A
"Shining" work environment will
lead to great efficiency gains.
Shine should be integrated into daily maintenance tasks
to combine cleaning checkpoints with maintenance
checkpoints. It involves the following phases:

1.Daily cleanliness
a.Determine cleanliness targets.
b.Determine cleanliness
assignments.
c.Determine cleanliness methods
and tools.
d.Implement cleanliness.
2.Cleanliness inspection
SALES OFFICE SHINE
(Redefined Area of Work)

Before After
SALES OFFICE SHINE
(Redefined Area of Work)

Before After
 STANDARDIZE (Seiketsu)
Seiketsu, translates as “standards." A
standard refers to making all the
cleaning, control, and improvement
processes a customary activity in the
workplace allowing for control and
consistency. Fundamental housekeeping
standards apply everywhere in the
facility. Everybody knows precisely what
his responsibilities are. Housekeeping
duties are ingredient of normal work
Standardize means keeping one's
person clean, like wearing proper
working clothes, safety glasses,
gloves, and shoes, as well as
maintaining a clean, healthy
working environment. In addition,
standardize can be interpreted as
continuing to work on the first
 Employees need to respect
organization's policies and adhere
to rules and regulations. Self-
discipline is indispensable. Do not
report to office in casuals. Follow
work procedures and do not fail to
remember to carry one’s identity
cards to work. It gives an
employee a sense of pride and
 Work practices should be
consistent and standardized.
Workstations for a particular job
should be the same. All
employees doing identical jobs
should be able to work in any
station with similar tools that
are in the same location in
 Standardizing of
Factory
Items
Floor Office Home
• Handling
hazardous
chemicals
• Control of • Free of • Pest control
fumes, pests • Personal
hazardous • Personal hygiene
dust hygiene
• Disinfectin
g, personal
hygiene
 Consequences of not
practicing Standardizing:
1.Good health and safety need the practice
of standardizing. Pest control Personal
hygiene.
2.Harmful chemicals, dusty chemicals,
fumes and the likes can make it an unsafe
place to work in.
3. Washing thoroughly and cleaning a place
makes the workplace enjoyable.
 STANDARDIZE (Seiketsu)
Shitsuke, means maintaining the process to retain
long-term kaizen goals and to retaining and
reviewing standards. This is to ensure that the firm
has common standards and ways of working. As
soon as the previous four phases have been
established, they become the latest way of
operating the organization. Maintaining a focus on
this new way of operating is indispensable, and a
gradual turn down back to the old ways of
operating should not be permitted. Except if an
issue arises about improvements in working, a new
way of doing things, or a new requirement
concerning output, it typically leads to an
 Sustain makes certain that
the company continue to
continually improve using
the previous stages of 5S,
maintain housekeeping, and
conduct audits and so forth.
 Consequences of not
practicing Sustaining:
1.If sustaining is not
practiced, then the first 4-S
would backslide.
2.Lack of standards will affect
all activities related to
safety and quality.
 Sustain involves the habit of maintaining and following specific and
standardized procedures. This stage is best taught by example, and
therefore, the person ultimately responsible for any 5S backsliding is
not the individual worker but the manager/owner himself. Given this
the business may employ the following measures:

1.The CEO must take ultimate

responsibility in 5S adoption and
wastes and generating savings.

2. Explain the 5S's until everyone

understands them. Emphasize that 5S
is the company's road to survival due
to its practical approach in minimizing
wastes and generating savings
3. Promote company-wide participation such
as but not limited to the following:
a.5S Poster making contest
b.5S Badge making contest safety
c. 5S Slogan making contest
d.5S Ideas contest
e.5S Day
f. Plant tour of a 5S Practicing Company
g.5S Snapshots

4. Make organization and orderliness

activities as visual as possible. persistent,
meticulous, quick and ruthless when red-
tagging and mass signboards.
5. Manage people's resistance to 5S
a.Provide encouragement at
every opportunity.
b.Give and receive criticisms
carefully. Be polite.
c. Immediately correct and
slacking-off on 5S conditions.
d.Stick to hands-on, here-and-
now approach.
e.Improvement requires effort
and effort requires
enthusiasm.
 Thank
You
For Your Attention