This document provides an overview of the Salesforce platform and how it can be used to build various application types. The Salesforce platform allows developers to build apps using a combination of clicks and code, with approximately 80% of app functionality achievable through clicks using configuration tools and the remaining 20% requiring code for custom business logic. It discusses how the platform can be used to build both employee apps for internal use as well as partner/client facing apps, and provides examples of features available like Visualforce, Apex, and APIs. Resources for developers are highlighted like the Force.com IDE, MavensMate, and Trailhead for learning.
This Edureka Salesforce Marketing Cloud training video for beginners will help you learn Salesforce marketing cloud benefits, what it is, its various features, use case along with marketing cloud demo. This training video is ideal for beginners to learn Salesforce marketing cloud. You can also read the blog here: https://goo.gl/CS6aV4
This presentation is related to salesforce service cloud . How customer support is implemented in salesforce is service cloud, and what are the tools need to accomplish this support are described here
Salesforce is a cloud-based customer relationship management (CRM) system that allows nonprofits to track constituents such as donors, volunteers, and program participants. Over 20,000 nonprofits in the U.S. use Salesforce. The Nonprofit Starter Pack is a free app that customizes Salesforce for nonprofits by allowing them to track things like donors, volunteers, relationships, and recurring donations. Implementing Salesforce helps nonprofits manage data more effectively, meet reporting requirements, improve efficiencies, and break down silos within the organization.
( Salesforce Training: https://www.edureka.co/salesforce-administrator-and-developer-training) This tutorial will give you an introduction to the Salesforce CRM and talk tell you how & why Salesforce has emerged as one of the leading cloud computing companies today. This video covers the following topics: 1. Salesforce:- Need & Rise 2. Features Of Salesforce 3. Demo: Salesforce In Action
This document provides an overview of Salesforce.com and its key features. It introduces Customer Relationship Management (CRM) and how cloud-based CRM systems like Salesforce address issues with traditional on-premise systems. Salesforce includes the Sales Cloud, Service Cloud and Marketing Cloud to manage customer relationships across sales, service and marketing functions. It also utilizes tools like standard and custom objects, workflows and analytics to provide a customizable platform for businesses.
Salesforce Sales Cloud includes a variety of services and products that help salespeople close more deals and develop stronger customer connections. Check out this presentation for more details on Sales Cloud.
This document provides an overview of Salesforce and its key features. It describes the different delivery models for Salesforce including Software as a Service (SaaS), Platform as a Service (PaaS), and Infrastructure as a Service (IaaS). It also defines private and public clouds and describes a hybrid cloud model. The rest of the document outlines the main tabs and record types in Salesforce including contacts, accounts, opportunities, products, and reports.
Ronjay Chakraborty introduced Salesforce.com and covered the following topics: - CRM is a strategy for managing interactions with customers and prospects to build and sustain relationships. It helps retain existing clients and find new ones. - Cloud computing delivers software, platform, and infrastructure as online services. Salesforce.com is a cloud-based CRM platform. - Salesforce.com includes apps like Sales Cloud, Service Cloud, and Marketing Cloud to manage sales, customer service, and marketing from a single system. It provides tools to customize the system using objects, fields, and other configuration options. - Admins can use reports and dashboards in Salesforce Analytics to gain real-time insights
The document provides an overview of key concepts in Salesforce including: - Salesforce CRM allows users to manage customer relationships and was introduced in 1999. - Cloud computing provides on-demand access to IT resources and services over the Internet. - Salesforce offers functionality like reports, dashboards, workflows, and approval processes to automate business processes. - Apex is Salesforce's programming language that can be used to extend functionality like building custom interfaces. - Visualforce allows developers to create custom user interfaces using a markup language similar to HTML.
You’ve heard the word “Salesforce” being thrown around by small and big enterprises, but you have no idea if your business needs it? If you’re running a business that’s growing just the way you want it to, you will probably need Salesforce CRM sooner than later. But first things first—learn what Salesforce CRM is, how it works and how you should use it to support your day to day operations. Read the blog in detail http://suyati.com/how-salesforce-crm-works-and-uses/ For any information on our Salesforce capabilities, email services@suyati.com. http://suyati.com/
The document provides an overview of Salesforce development. It discusses that Salesforce is a cloud-based CRM platform with over 82,000 customers. It offers features for marketing, sales, services, and more. Salesforce can be customized through tools like Sales Cloud, Service Cloud, and Custom Cloud. Development in Salesforce involves creating objects and relationships, automating processes with workflows and approvals, building reports and dashboards, adding programming logic with Apex, and creating custom interfaces with Visualforce.
This document provides an introduction to Salesforce for students. It outlines the course roadmap, which covers what Salesforce is, why learning Salesforce skills is important, how to learn Salesforce through Trailhead, what the Trailblazer Community is, and includes a hands-on activity. The document encourages students to create a free Trailhead account to begin exploring trails and building skills, and to engage with the Trailblazer Community to learn and connect with others.
Salesforce is a leading cloud-based customer relationship management tool that was founded in 1999. It provides platforms like Sales Cloud, Service Cloud, and Collaboration Cloud to help businesses manage relationships with customers and close more deals. Salesforce offers an easy-to-use and affordable CRM solution that is accessible via the web and allows customization through applications on the AppExchange. It has over 100,000 customers and 2 million users worldwide.
Get a comprehensive guide about Salesforce and its benefits and understand how Salesforce helps you serve customers more efficiently, leading to better business.
Salesforce.com is a leading cloud-based customer relationship management system provider. It has over 100,000 customers ranging from small businesses to large enterprises. Salesforce.com pioneered cloud-based CRM systems and now offers a variety of cloud services including Sales Cloud, Service Cloud, and Marketing Cloud. While it faces competition from Microsoft, Oracle, and other cloud platform providers, Salesforce.com continues to innovate and grow its market share through strategic acquisitions and a focus on third-party developers building applications using its platform. The rise of cloud computing has been disruptive to the CRM industry and will continue shaping how businesses leverage customer data and technology in the future.