This document discusses human capital management. It begins by defining human capital as the knowledge, skills, and abilities of employees. It then discusses the importance of human capital management in aligning human resources with business goals to improve productivity. The document outlines various approaches to measuring human capital, including indices, models, and balanced scorecards. It also discusses reporting human capital information internally to managers and externally in business reviews.
This document discusses various perspectives on strategy and strategic human resource management. It provides definitions of strategy from several scholars, such as Mintzberg, Quinn and Purcell. It also defines strategic management and strategic HRM. The document outlines different types of strategies, including business, operations and resource strategies. It discusses the role of HR in strategy formulation and implementation. Finally, it presents models of strategic HRM and discusses advantages and disadvantages of taking a strategic approach to HRM.
The document discusses the evolving strategic role of human resource management in organizations. It outlines how HR is increasingly seen as a critical strategic partner rather than just handling clerical tasks. It emphasizes that people are the most important resource and how properly managing them can help organizations achieve extraordinary results and meet their goals. Finally, it discusses the importance of HR for attracting and retaining talent, developing employees, and helping organizations gain competitive advantage.
The document discusses the functions of human resource management which include planning, organizing, staffing, directing, and controlling as managerial functions and employment, human resource development, compensation management, and employee relations as operational functions. It also outlines the roles of HR executives as service providers, administrative experts, facilitators, consultants, auditors, change agents, and employee advocates.
Strategic Human Resource Management (SHRM) - MBA 423 Human Resources Manageme...
Chapter Review/ Discussion Questions (CRQs) – 10% marks
At the end of each chapter of the text book, there are chapter review questions (CRQs) which are meant to review and test the student’s understanding of the chapter. The facilitator will chose and then allocate the CRQs to each group during week 2 for class presentations in weeks 3 to 7. Some of these questions are being recommended by Stone as possible essay questions which are frequently asked in examinations throughout the world. The time for each presentation may vary from 10 to 20 minutes followed by class discussions. The group’s power-point presentations, both soft and hard copies, must be submitted to the course facilitator on or before the presentation. No written report is required for CRQs. The class and the facilitator will evaluate each group’s presentation. A blank evaluation form will be made available in class and posted in Moodle. However, the MBA 423 Human Resource Management GSB, FBE, USP facilitator has the final say in terms of the final marks to be allocated to each group. The criterias to be used as a guide for evaluating the CRQ presentations is provided in the blank evaluation form.
MBA 423 Human Resources Management (Elective Course)
The effective management of people has an important bearing on organisational success. The importance of personnel policies and procedures has created opportunity for managers and administrators with expertise in this field. The course provides conceptual and practical skills in areas such as the strategic aspects of human resource management, manpower planning, recruitment and selection, performance appraisal, training and development, salary administration and employee benefits. Industrial relations in the context of the South Pacific region is an important theme.
http://www.usp.ac.fj/index.php?id=mba423
Students:
Stuart Gow
Amrish Narayan
Chaminda Wanninayake
Graduate School of Business
Faculty of Business and Economics
University of the South Pacific,
Private Bag, Laucala Campus,
Suva, Fiji.
Tel: (679) 323 1391/323 1392
Fax: (679) 323 1397
Human Resource Development (HRD) and Human Resource Management (HRM) both focus on developing employees but with different aims. HRD aims to develop employees' full potential and improve organizational performance through opportunities like training and mentoring. HRM aims to improve productivity and focuses on issues like compensation and hiring. Both are influenced by factors like business strategies, legislation, and social change. While HRM views employees as costs, HRD believes all employees have potential that can be developed to benefit both the employee and organization.
Strategic human resource management (SHRM) aligns a company's human resource strategies and policies with its business strategies and objectives. The document discusses key concepts in SHRM including determining strategic objectives, developing action plans, the four components of SHRM, and linking business and HR strategies. It also covers frameworks for SHRM such as strategic fit, distinctive HR practices, and theoretical perspectives including fit, functional, economic, and typological. Examples are provided of alternative HR strategies in different industries and contexts.
This paper discusses the issue of leadership human resources management. While providing a descriptive and comparative analysis of typology of leadership strategies, the paper also accounts for the best managerial strategies vis-a-vis human capital, underlying the case of IBM company as an example.
The document discusses human resource audits, including their definition, significance, objectives, benefits, and approaches. A HR audit examines policies, practices, procedures, compliance, effectiveness, and efficiency. It identifies gaps, makes recommendations for improvements, and helps ensure HR activities align with organizational goals. The audit scope includes functions like planning, staffing, development, motivation and more. Objectives include assessing performance, implementation, corrective actions, evaluations, and strategy modification. Benefits are improving the HR department, responsibility, uniform policies, and legal compliance.
Define HRM? Why it is important for an organization.
Explain why human resource management is important to an organization? How external influences affect human resource management . Explain environmental factors affecting human resource management.
The document provides an overview of recruitment and selection processes within an organization. It discusses key topics such as the importance of recruitment, factors influencing recruitment, sources of recruitment, recruitment methods, the selection process, and barriers to effective selection. The recruitment process involves job analysis, planning, developing strategies, searching for candidates, screening applicants, and evaluating the process. Selection involves differentiating among applicants using tools like interviews, tests, background checks, and making offers to the most qualified candidates.
This document discusses career planning and development. It defines key terms like career, career planning, and career path. It also discusses factors that affect career planning like life stages and career anchors. The document outlines individual career planning techniques like self-assessments. It also discusses organizational career planning and different types of career paths employees may take, like traditional, network, or lateral paths. Finally, it examines developing different generations of employees, like Generation X, factory workers, and future Generations Y and I.
Human Resource Planning is the process of determining manpower requirements and meeting those requirements to achieve organizational goals. The objectives of HRP include ensuring optimal human resource use, avoiding imbalances in distribution, assessing future skill needs, and providing control measures. HRP involves analyzing current staffing levels, projecting future needs, and developing programs for recruitment, training, and staffing changes. Both internal factors like company policies and external factors like technology and regulations affect HRP. Benefits of HRP are reduced costs, improved employee development, identification of skills gaps, and improved business planning.
The document discusses the importance of human knowledge and human capital. It defines knowledge as familiarity with information gained through experience or education. Human capital refers to the economic value that employees provide through their skills, knowledge, and experience. Human capital is considered the stock of competencies, knowledge, and attributes that allow people to perform work. The document emphasizes that human capital and knowledge are valuable intangible assets for companies and that continuous investment is needed to develop employees' skills and knowledge in order to gain competitive advantages.
This document discusses global human resource management (GHRM). It defines GHRM as procuring, allocating, and utilizing human resources in multinational corporations. GHRM activities include determining HR strategy, staffing, performance evaluation, management development, compensation, and labor relations on a global scale. The document outlines different approaches to GHRM like ethnocentric, polycentric, regiocentric, and geocentric. It also discusses factors affecting GHRM like culture, economics, laws, and multicultural workforces. Key GHRM areas like staffing, training, performance appraisal, compensation, and international labor relations are summarized.
This document provides an overview of human resource management (HRM). It defines HRM as the process of acquiring, retaining, terminating, developing and using human resources to achieve organizational objectives. The document outlines the meaning, definitions, objectives, nature, features, importance, process, recent trends, roles, duties, scope and functions of HRM. It also discusses the qualifications needed for a human resource manager.
HRM plays a key role in organizational effectiveness. It is responsible for implementing people practices like recruitment, learning and development, and performance management to build workforce capabilities. This includes employee engagement, competencies, and leadership. HRM also contributes to the organization's key performance drivers and objectives by developing high-quality internal processes and resources to help the organization achieve its strategic goals. Measuring organizational effectiveness requires considering multiple perspectives like whether goals are met, resources obtained, and stakeholders satisfied. HRM is central to organizational effectiveness as it is responsible for advising on and executing initiatives to reduce issues like high turnover and ensure business continuity.
HRM plays a key role in organizational effectiveness. It does so through establishing goals and vision, implementing processes like training and compensation, and engaging employees. Measuring effectiveness can be complex, using models like assessing goals, resources, processes, and stakeholder satisfaction. HRM contributes by developing workforce capabilities through practices like recruitment, performance management, and rewards. This helps drive key performance areas and ultimately organizational objectives, leading to successful firms.
Talent management is a set of processes that ensures an organization has the quality and quantity of people needed to meet current and future business goals. To create an effective talent management practice, companies should develop a talent philosophy, strategy, and model. This includes defining processes for acquisition, performance management, development, engagement, and succession. The goal is to build an integrated approach that aligns talent practices with business needs.
This document provides an overview of a webinar on developing effective HR key performance indicators (KPIs) and metrics. The webinar will discuss how to:
1. Develop organization-centric HR KPIs and measures
2. Partner with organizational leaders to pursue superior performance
3. Track, manage, and use organizational performance data to support decisions
4. Adjust KPIs and measurements as organizational factors change
5. Work strategically with leadership for long-term HR alignment
It emphasizes the importance of aligning HR strategies and metrics with business strategies and initiatives. The webinar will also explore how to interpret metrics for timely performance adjustments and integrate metrics into an organizational "system for management."
The document discusses two popular models of human resource management: the Matching Model and the Harvard Model. The Matching Model suggests that a company's strategy, structure, human resource management system, and external environment should all closely align. The Harvard Model outlines four areas of HR policy and their relationship to organizational outcomes and consequences. It proposes that HR policies should aim to achieve commitment, congruence, competence and cost effectiveness among employees.
Introduction to human resource managementTanuj Poddar
The document provides an introduction to human resource management. It discusses key points such as the definition of HRM, the history and evolution of HRM approaches, functions of HRM including strategic and operational functions, emerging roles of HRM, and challenges faced by HR professionals. Organizational structure and its relationship to HRM is also examined, including differences between formal and informal organizations as well as line and staff functions. The roles of HR executives are outlined.
David Ulrich is a true HR Management Guru. His HR Model and his HR Roles and Responsibilities changed Human Resources as we know it.
The key HR Roles in the organization are:
HR Business Partner
Change Agent
Administration Expert
Employee Advocate
This HR Roles define the strategic framework for Human Resources Functions all around the Globe. The modern HR Management is defined using these simply defined roles to identify key tasks, goals and objectives for Human Resources in the organization.
David Ulrich defined the basic scope for Human Resources to become a strategic partner for the top executives in the company. The roles are strongly interconnected, but they deliver the real value added to the company, which is seen and valued by both management and employees.
The modern HR Department cannot exist without a well defined HR Model. The HR Model describes how responsibilities are split between HR units and employees in Human Resources. It defines how key HR tasks will be delivered and who will be accountable for the delivery.
This document discusses various perspectives on strategy and strategic human resource management. It provides definitions of strategy from several scholars, such as Mintzberg, Quinn and Purcell. It also defines strategic management and strategic HRM. The document outlines different types of strategies, including business, operations and resource strategies. It discusses the role of HR in strategy formulation and implementation. Finally, it presents models of strategic HRM and discusses advantages and disadvantages of taking a strategic approach to HRM.
The document discusses the evolving strategic role of human resource management in organizations. It outlines how HR is increasingly seen as a critical strategic partner rather than just handling clerical tasks. It emphasizes that people are the most important resource and how properly managing them can help organizations achieve extraordinary results and meet their goals. Finally, it discusses the importance of HR for attracting and retaining talent, developing employees, and helping organizations gain competitive advantage.
The document discusses the functions of human resource management which include planning, organizing, staffing, directing, and controlling as managerial functions and employment, human resource development, compensation management, and employee relations as operational functions. It also outlines the roles of HR executives as service providers, administrative experts, facilitators, consultants, auditors, change agents, and employee advocates.
Strategic Human Resource Management (SHRM) - MBA 423 Human Resources Manageme...Stuart Gow
Chapter Review/ Discussion Questions (CRQs) – 10% marks
At the end of each chapter of the text book, there are chapter review questions (CRQs) which are meant to review and test the student’s understanding of the chapter. The facilitator will chose and then allocate the CRQs to each group during week 2 for class presentations in weeks 3 to 7. Some of these questions are being recommended by Stone as possible essay questions which are frequently asked in examinations throughout the world. The time for each presentation may vary from 10 to 20 minutes followed by class discussions. The group’s power-point presentations, both soft and hard copies, must be submitted to the course facilitator on or before the presentation. No written report is required for CRQs. The class and the facilitator will evaluate each group’s presentation. A blank evaluation form will be made available in class and posted in Moodle. However, the MBA 423 Human Resource Management GSB, FBE, USP facilitator has the final say in terms of the final marks to be allocated to each group. The criterias to be used as a guide for evaluating the CRQ presentations is provided in the blank evaluation form.
MBA 423 Human Resources Management (Elective Course)
The effective management of people has an important bearing on organisational success. The importance of personnel policies and procedures has created opportunity for managers and administrators with expertise in this field. The course provides conceptual and practical skills in areas such as the strategic aspects of human resource management, manpower planning, recruitment and selection, performance appraisal, training and development, salary administration and employee benefits. Industrial relations in the context of the South Pacific region is an important theme.
http://www.usp.ac.fj/index.php?id=mba423
Students:
Stuart Gow
Amrish Narayan
Chaminda Wanninayake
Graduate School of Business
Faculty of Business and Economics
University of the South Pacific,
Private Bag, Laucala Campus,
Suva, Fiji.
Tel: (679) 323 1391/323 1392
Fax: (679) 323 1397
Human Resource Development (HRD) and Human Resource Management (HRM) both focus on developing employees but with different aims. HRD aims to develop employees' full potential and improve organizational performance through opportunities like training and mentoring. HRM aims to improve productivity and focuses on issues like compensation and hiring. Both are influenced by factors like business strategies, legislation, and social change. While HRM views employees as costs, HRD believes all employees have potential that can be developed to benefit both the employee and organization.
Strategic human resource management (SHRM) aligns a company's human resource strategies and policies with its business strategies and objectives. The document discusses key concepts in SHRM including determining strategic objectives, developing action plans, the four components of SHRM, and linking business and HR strategies. It also covers frameworks for SHRM such as strategic fit, distinctive HR practices, and theoretical perspectives including fit, functional, economic, and typological. Examples are provided of alternative HR strategies in different industries and contexts.
This paper discusses the issue of leadership human resources management. While providing a descriptive and comparative analysis of typology of leadership strategies, the paper also accounts for the best managerial strategies vis-a-vis human capital, underlying the case of IBM company as an example.
The document discusses human resource audits, including their definition, significance, objectives, benefits, and approaches. A HR audit examines policies, practices, procedures, compliance, effectiveness, and efficiency. It identifies gaps, makes recommendations for improvements, and helps ensure HR activities align with organizational goals. The audit scope includes functions like planning, staffing, development, motivation and more. Objectives include assessing performance, implementation, corrective actions, evaluations, and strategy modification. Benefits are improving the HR department, responsibility, uniform policies, and legal compliance.
Define HRM? Why it is important for an organization.kumail mehdi
Explain why human resource management is important to an organization? How external influences affect human resource management . Explain environmental factors affecting human resource management.
The document provides an overview of recruitment and selection processes within an organization. It discusses key topics such as the importance of recruitment, factors influencing recruitment, sources of recruitment, recruitment methods, the selection process, and barriers to effective selection. The recruitment process involves job analysis, planning, developing strategies, searching for candidates, screening applicants, and evaluating the process. Selection involves differentiating among applicants using tools like interviews, tests, background checks, and making offers to the most qualified candidates.
This document discusses career planning and development. It defines key terms like career, career planning, and career path. It also discusses factors that affect career planning like life stages and career anchors. The document outlines individual career planning techniques like self-assessments. It also discusses organizational career planning and different types of career paths employees may take, like traditional, network, or lateral paths. Finally, it examines developing different generations of employees, like Generation X, factory workers, and future Generations Y and I.
Human Resource Planning is the process of determining manpower requirements and meeting those requirements to achieve organizational goals. The objectives of HRP include ensuring optimal human resource use, avoiding imbalances in distribution, assessing future skill needs, and providing control measures. HRP involves analyzing current staffing levels, projecting future needs, and developing programs for recruitment, training, and staffing changes. Both internal factors like company policies and external factors like technology and regulations affect HRP. Benefits of HRP are reduced costs, improved employee development, identification of skills gaps, and improved business planning.
The document discusses the importance of human knowledge and human capital. It defines knowledge as familiarity with information gained through experience or education. Human capital refers to the economic value that employees provide through their skills, knowledge, and experience. Human capital is considered the stock of competencies, knowledge, and attributes that allow people to perform work. The document emphasizes that human capital and knowledge are valuable intangible assets for companies and that continuous investment is needed to develop employees' skills and knowledge in order to gain competitive advantages.
This document discusses global human resource management (GHRM). It defines GHRM as procuring, allocating, and utilizing human resources in multinational corporations. GHRM activities include determining HR strategy, staffing, performance evaluation, management development, compensation, and labor relations on a global scale. The document outlines different approaches to GHRM like ethnocentric, polycentric, regiocentric, and geocentric. It also discusses factors affecting GHRM like culture, economics, laws, and multicultural workforces. Key GHRM areas like staffing, training, performance appraisal, compensation, and international labor relations are summarized.
This document provides an overview of human resource management (HRM). It defines HRM as the process of acquiring, retaining, terminating, developing and using human resources to achieve organizational objectives. The document outlines the meaning, definitions, objectives, nature, features, importance, process, recent trends, roles, duties, scope and functions of HRM. It also discusses the qualifications needed for a human resource manager.
HRM plays a key role in organizational effectiveness. It is responsible for implementing people practices like recruitment, learning and development, and performance management to build workforce capabilities. This includes employee engagement, competencies, and leadership. HRM also contributes to the organization's key performance drivers and objectives by developing high-quality internal processes and resources to help the organization achieve its strategic goals. Measuring organizational effectiveness requires considering multiple perspectives like whether goals are met, resources obtained, and stakeholders satisfied. HRM is central to organizational effectiveness as it is responsible for advising on and executing initiatives to reduce issues like high turnover and ensure business continuity.
HRM plays a key role in organizational effectiveness. It does so through establishing goals and vision, implementing processes like training and compensation, and engaging employees. Measuring effectiveness can be complex, using models like assessing goals, resources, processes, and stakeholder satisfaction. HRM contributes by developing workforce capabilities through practices like recruitment, performance management, and rewards. This helps drive key performance areas and ultimately organizational objectives, leading to successful firms.
Creating an Integrated Talent Management PracticeMiguel Premoli
Talent management is a set of processes that ensures an organization has the quality and quantity of people needed to meet current and future business goals. To create an effective talent management practice, companies should develop a talent philosophy, strategy, and model. This includes defining processes for acquisition, performance management, development, engagement, and succession. The goal is to build an integrated approach that aligns talent practices with business needs.
This document provides an overview of a webinar on developing effective HR key performance indicators (KPIs) and metrics. The webinar will discuss how to:
1. Develop organization-centric HR KPIs and measures
2. Partner with organizational leaders to pursue superior performance
3. Track, manage, and use organizational performance data to support decisions
4. Adjust KPIs and measurements as organizational factors change
5. Work strategically with leadership for long-term HR alignment
It emphasizes the importance of aligning HR strategies and metrics with business strategies and initiatives. The webinar will also explore how to interpret metrics for timely performance adjustments and integrate metrics into an organizational "system for management."
Hudson is a leading talent management and recruitment firm that operates globally. They provide services such as assessment centers, competency modeling, leadership development, and succession planning to help clients identify talent gaps, training needs, and high potential employees. Assessment centers involve multiple exercises and assessments to evaluate candidates on key competencies. They provide comprehensive data on strengths, weaknesses, and development areas. Case studies show that using assessment centers versus interviews alone can significantly reduce new hire turnover. Assessment centers also help companies select the right candidates for leadership development programs and global roles.
This document provides an overview of a webinar on developing effective HR key performance indicators (KPIs) and metrics. The webinar will discuss how to:
1. Develop organization-centric HR KPIs and measures
2. Partner with organizational leaders to pursue superior performance
3. Track, manage, and use organizational performance data to support decisions
4. Adjust KPIs and measurements as organizational factors change
5. Work strategically with leadership for long-term HR alignment
It emphasizes the importance of aligning HR strategies and metrics with business strategies and initiatives. The webinar will also explore how to interpret metric data in real-time to enable timely performance adjustments.
This document discusses HR transformation from a traditional personnel function to a strategic partner. It provides definitions of HRM and the traditional personnel function. The desired outcomes of HR transformation are to develop top capabilities like talent management, speed, accountability and strategic unity. The document outlines the core HRM functions like planning, recruitment, training and development, performance management and the HR organization. It includes a reflection on the importance of people in organizations and an HR transformation plan.
The document discusses several key human resource management trends predicted for 2018, including a focus on continuous feedback and real-time reviews rather than annual reviews. It also mentions the increased use of technology in HR functions like digitized rewards systems, learning management systems, and use of artificial intelligence and bots to assist with repetitive HR tasks like recruiting. Speeding up performance management and increased contingent or part-time workforce management are also highlighted as emerging HR trends.
The document discusses several key human resource management trends predicted for 2018, including a focus on continuous feedback and real-time reviews rather than annual reviews. It also mentions the increased use of technology in HR functions like digitized rewards systems, learning management systems, and use of artificial intelligence for tasks like recruiting to reduce bias. A trend toward contingent workforces and increased part-time employment is also noted.
The case discusses improvements to safety management at Oneida Silversmiths. Oneida adopted an organizational approach to safety that included establishing safety committees, conducting risk assessments, implementing training programs, and tracking safety metrics. This systematic approach led to significant reductions in injuries, from 7.3 injuries per 100 workers to 1, and reductions in lost time incidents from 137 to fewer than 50 per year. The improved safety management contributed to higher efficiency, lower costs from fewer accidents, and an improved public image for Oneida.
This document summarizes an assignment on HR practices in banks submitted by Prakhar Agarwal and Arpit Katiyar. It begins with an acknowledgement section thanking those who helped with the assignment. The introduction defines human resource development and its importance in organizations. The document then discusses key HR roles in banks, why HR management is important for banks, challenges faced by banks, and how to manage human resources. It outlines several HR practices in banks such as job analysis, recruitment and selection, training and development, and performance appraisal. The document concludes with suggestions for improving small business services and the importance of linking HR functions to corporate goals.
1. Human resource management involves utilizing human resources effectively to achieve organizational and employee objectives.
2. HRM departments pursue objectives like helping the organization achieve its goals, providing motivated employees, and managing change.
3. HRM activities include staffing, rewards, employee development, and employee relations. These activities are performed by HR specialists and operating managers.
This document provides an overview of strategic human resource management. It defines strategic HRM as integrating HR strategies with business strategy to achieve organizational goals through people. The document outlines several approaches to strategic HRM, including resource-based, strategic fit, high-performance management, and best-fit. It also presents a linear model of strategic HRM involving HR strategy, HR policies, implementation, and evaluation.
Effects Of Hr Practices On Organizational PerformancePatricia Johnson
The document discusses how effective human resource practices can benefit an organization, noting that recruitment and selection, employee relations, and compensation and benefits are key HR disciplines where best practices can provide the highest return on investment. It also defines human resource management as the logic, systems, strategies, and practices related to managing an organization's employees in a way that engages, develops, motivates, and retains a high-performing workforce to achieve organizational success. The document appears to analyze HR practices at Nestle Bangladesh Ltd.
6.18.pdfChapter 1 TopicsThe Next Generation HRCorey .docxevonnehoggarth79783
6.18.pdf
Chapter 1 Topics
The Next Generation HR
Corey Wicks
Sara Elnour
MGMT 3010
Summer 2014
Virg
HR Fundamentals (Corey)
• HR (Human Resource) function- Window through which to observe a
business.
Approach: “Tell us about your business”
• Translate external issues into internal actions.
• HR is not the business, HR supports the business (creates value).
• HR professionals need to understand the business.
HR Stage 1-
Administrative duties (Employee Compensation, Attendance,
Pension/Retirement, Employee Recruitment)
HR Stage 2-
Sourcing, Rewards, Training, Communication
HR Stage 3-
Integration (Simultaneously work with different functions
such as Finance, Marketing, Operations).
Heightened Individual Attention (Work Place Environment,
Personality Screening-Myers Briggs)
HR Stage 4-
Realize External Business Conditions “HR from the outside
in”
HR working from the outside, in (Corey)
• Employee Placement/ Promotion- Based on customer expectations
“employees our customers want to work with”
• Training from the outside- customers, suppliers, investors, regulators help
design training programs
• Rewards from the outside- customers (determine best performing
employees) & investors
• Performance Review- customers & investors asses performance standards
• Communication from the outside- Employee messages shared with
customers & investors
• Culture from the outside- identity of business from customer’s perspective
Macro-environment that affects HR (Corey)
• Society (changing LGBT policies)
• Technology (Electric Vehicles, Solar power)
• Economies (U.S. Housing Bubble)
• Politics (Arab Spring 2011)
• Environment (Hurricane Katrina-Damage businesses, affect business
suppliers)
• Demographics (China’s one Child Policy-population control)
Business Stakeholders (Corey)
• Definition: Those that have an interest or concern in a business.
• HR Function: Create and deliver expectations to each stakeholder
http://www.bing.com/images/search?q=business+stakeholders&FORM=HDRSC2#view=detail&id=5C7DAB2DDB20BC5F3666B8959CBB75DF47EF7AE6&selectedIndex=3
Business Strategies (Sara)
• managing risk-operational, strategic and financial
• global positioning- conducting business worldwide
• managing a globally diverse workforce- increase culture, increase
the ideas
• adapting or change
• collaborating across boundaries- increase product ideas and
innovation
HR Transformation (Sara)
• HR is now focusing more on customers, suppliers, managers,
owners and the community
• HR is now more integrated in many business support functions
• HR is focusing more in delivering value to the company
Concl.
The document discusses how HR can add value to an organization through strategic human resource management practices. It outlines the HR value chain model which shows how HR activities can lead to improved HR outcomes and organizational objectives. Effective HR practices like talent acquisition, learning and development, and performance management can increase employee engagement, commitment and skills, leading to higher organizational performance in areas like productivity, quality and customer service. This in turn can improve the organization's financial results. Strategic HR aims to improve business performance through people by meeting both business and individual needs.
gocareerguide-Careerdevelopment by gocareerguide.comCarmor Bass
This document discusses the importance of career development and management for employee retention and motivation. It outlines that companies need to reconsider their approach to careers given changing organizational structures. While employees are responsible for managing their own careers, companies should provide resources like training, mentoring and coaching. Retaining and engaging employees requires a focus on career growth, exciting work, relationships, recognition and learning opportunities. Effective human resource management involves attracting, developing and maintaining a quality workforce through strategic planning that is aligned with business goals.
The document discusses human resource management and related topics. It begins with definitions of key terms like personnel management, human resources, and human resource development. It then covers objectives and functions of human resource management like planning, organizing, directing, controlling, development, and maintenance of personnel. The document also discusses topics like job analysis, its objectives and techniques, job description vs job specification, and the process of job evaluation.
The document discusses key concepts in human resource management including principles like strategic integration, organizational flexibility, commitment, and quality. It covers topics such as strategic HRM, flexibility in the workforce, commitment among employees, and promoting a culture of quality. HR functions like performance appraisal, training and development, compensation, and maintaining the workforce are examined. Contemporary issues and desired outcomes of effective HRM are also summarized.
- Internal training utilizes a company's own resources and expertise to develop and deliver training, making it cost-effective and allowing employees to easily understand trainers due to workplace familiarity. Methods include on-the-job training, mentoring, coaching, and internal seminars/sessions.
- External training exposes employees to new ideas and forces them out of their comfort zone by learning from outside industry experts, providing a fresh perspective but at a higher cost compared to internal training. Both methods have benefits for employee learning and skill development.
The document provides an overview of training and development. It discusses:
1) The need for training and development in organizations to improve effectiveness and achieve goals. Training addresses immediate changes while development focuses on long-term goals.
2) The systematic approach to training, which includes establishing requirements, needs assessment, materials selection, training delivery, and evaluation.
3) Different types of training including on-the-job and off-the-job methods. Development focuses on personal and professional growth through activities like special projects.
4) The importance of evaluating training through measuring reaction, learning, behavior, and results. This helps identify strengths, weaknesses, and the program's overall impact.
The document discusses key concepts related to learning environments and organizational learning. It covers learning definitions and outcomes, learning styles, Gagne's and Bloom's taxonomies of learning, the ADDIE model of instructional design, and characteristics of learning organizations. It also outlines some common challenges to becoming a learning organization, such as employee resistance to change, lack of leadership training, short-term focus, and high turnover.
This presentation provides tips for making effective presentations using awesome backgrounds to engage audiences and capture their attention. It discusses using backgrounds and features of Product A and Product B.
This document discusses training evaluation and measurement. It defines key terms like training effectiveness, outcomes, and evaluation. It describes the reasons companies evaluate training, including demonstrating returns on investment. Formative evaluation involves collecting feedback during program development, while summative evaluation determines post-training changes. Common outcomes measured are reactions, learning, skills, attitudes, and results. Various evaluation designs aim to control for threats to validity like pre-post tests with comparison groups. Calculating return on investment involves determining costs, benefits, and the ratio of returns to costs. Practical challenges include isolating training impacts from other influences.
This document discusses evaluating training programs. It provides reasons for evaluating training, such as to identify strengths and weaknesses, assess learning and job application, and determine financial costs and benefits. There are four main outcomes used in evaluation: cognitive outcomes measure knowledge gained; skill-based outcomes assess technical skill acquisition and use; affective outcomes include attitudes and perceptions; and results determine a program's impact. Return on investment compares monetary benefits to costs, including direct training costs and indirect costs versus benefits. The document also describes the role of a training administrator who plans, coordinates, delivers and evaluates training programs for various personnel.
Designing and Conducting Training Program.pptxPreeti Bhaskar
This document discusses designing and conducting effective training programs. It covers selecting an appropriate training site, preparing a curriculum roadmap and detailed lesson plans, encouraging transfer of training to the job, and gaining manager support. Key points include choosing a quiet training room with good seating and technology; creating a curriculum map showing all courses and prerequisites; developing lesson plans with learning objectives, activities and assessments; emphasizing both near and far transfer of skills; and getting managers to stress application of lessons after training.
Employee development refers to activities that help employees improve their skills and abilities to perform their current or future jobs more effectively. It is important for companies to develop employees in order to improve quality, retain talent, manage talent, meet competitive challenges, and incorporate new technologies. Common approaches to development include formal education, job experiences, assessments, mentoring, coaching, and development planning. Companies benefit from development through reduced turnover and a more engaged workforce.
The document discusses several models for evaluating training programs, including the Kirkpatrick, CIRO, CIPP, and Phillips models. The Kirkpatrick model evaluates training at four levels: reaction, learning, behavior, and results. The CIRO model also evaluates reaction and adds context and outcomes. The CIPP model evaluates context, inputs, processes, and products. The Phillips model includes five levels: reaction, learning, application, business impact, and return on investment. Kaufman's model also includes five levels from enabling resources to societal outcomes. Overall, the document outlines different approaches to evaluating the effectiveness and impact of training programs.
Training methods can be traditional like presentations, hands-on methods, and group building, or modern using technology. Traditional methods require an instructor and face-to-face interaction while modern methods use e-learning and technology. New technologies allow training to be delivered remotely, be more engaging for learners, and reduce costs. Effective use of technology in training requires considering learner needs, developing interactive content, and providing support for online learners.
The document discusses training and its importance for organizations. It defines training as a planned effort to facilitate employees' learning of job-related competencies. Some key points:
1. Training is important as it increases employees' knowledge, skills, and abilities which are critical for job performance. It also helps prepare employees for changes like new technology or working in teams.
2. The goal of training is to create intellectual capital, defined as informational resources like human capital, customer relationships, and intellectual property that can improve business.
3. The training design process is based on the Instructional System Design model, which includes analyzing needs, designing the learning environment, ensuring transfer of training, and evaluating the program.
The document discusses how human resource management (HRM) can help foster entrepreneurial success in the future of work. It outlines trends shaping the future workplace like technological advancements, remote work, and changing skills needs. Poor HRM practices are also shown to have led to startup failures through examples. The role of HRM in supporting entrepreneurship through talent acquisition, culture building, and performance management is explained. Real case studies from companies in India demonstrate how HRM has contributed to entrepreneurial growth. In conclusion, HRM can identify entrepreneurial talent, create an innovative culture, offer flexible work arrangements, and promote diversity to nurture entrepreneurial success.
This document discusses theories of motivation and how to motivate employees. It describes Maslow's hierarchy of needs theory which states that needs are satisfied in a predetermined order from physiological to self-actualization. It also outlines McGregor's Theory X and Theory Y about assumptions of human behavior at work. Additionally, it summarizes Herzberg's two-factor theory that identifies hygiene factors like pay that prevent dissatisfaction and motivator factors like achievement that promote satisfaction and growth.
The document discusses various aspects of communication including the definition, nature, types, barriers, and importance of communication in organizations. It defines communication and explains the basic communication process. It also describes different types of organizational communication such as formal and informal communication, as well as upward, downward, horizontal, and diagonal communication.
This document discusses various aspects of leadership including definitions, qualities, styles, and differences between leadership and management. It defines leadership as a process of guiding and influencing people towards goals. Key leadership qualities include emotional intelligence, relationship building, problem solving, decision making, coaching, and setting an example. There are different leadership styles such as autocratic, democratic, laissez-faire, and transformational. Formal leaders hold official positions while informal leaders gain respect and influence. Power and leadership can overlap but power is derived from position while true leadership comes from personal attributes that inspire voluntary followership.
The document defines organizational culture and discusses its key aspects. It notes that organizational culture encompasses shared beliefs, values, and behaviors that shape how an organization conducts business. The document outlines several levels of culture from visible artifacts to underlying assumptions, and discusses five major functions of culture in organizations: providing purpose, fostering a sense of ownership, building community, facilitating communication, and establishing leadership. It provides examples to illustrate strong organizational cultures at companies like Google, Pixar, and DHL.
This document discusses organizational structure and its key elements. It begins by defining organization and organizational structure. There are different types of organizational structures including line, line and staff, functional, project, matrix, and divisional structures. The benefits of organizational structure are also outlined. Departmentalization and its various methods are then defined. The document also covers centralization versus decentralization and defines a learning organization.
1. Planning is the process of setting goals and deciding in advance how to achieve those goals. It helps coordinate efforts, provide direction, and reduce risks.
2. There are different types of plans including strategic plans made by top management, tactical plans by middle management, and operational plans by frontline managers.
3. Plans also vary by time horizon such as long, intermediate, and short-term plans. They can be standing and ongoing or single-use plans tailored for specific situations. Plans provide standards for controlling performance.
Your grandfather was working at the top level of management as the director of a manufacturing company.
One function performed at the top level of management is strategy formulation. As the director, your grandfather would have been responsible for laying down the overall goals, policies and strategies for the company to guide its operations and growth.
The document discusses the importance of recruitment and selection for organizations and outlines the key processes involved, including identifying hiring needs, creating recruitment plans, screening applications, conducting interviews and assessments, checking references, and making job offers. It also provides examples of recruitment methods, types of interviews and selection tests, and discusses how to evaluate the effectiveness of a recruitment and selection program.
Credit limit improvement system in odoo 17Celine George
In Odoo 17, confirmed and uninvoiced sales orders are now factored into a partner's total receivables. As a result, the credit limit warning system now considers this updated calculation, leading to more accurate and effective credit management.
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In Odoo 17, sample data serves as a valuable resource for users seeking to familiarize themselves with the functionalities and capabilities of the software prior to integrating their own information. In this slide we are going to discuss about how to show sample data to a tree view and a kanban view.
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AI Risk Management: ISO/IEC 42001, the EU AI Act, and ISO/IEC 23894PECB
As artificial intelligence continues to evolve, understanding the complexities and regulations regarding AI risk management is more crucial than ever.
Amongst others, the webinar covers:
• ISO/IEC 42001 standard, which provides guidelines for establishing, implementing, maintaining, and continually improving AI management systems within organizations
• insights into the European Union's landmark legislative proposal aimed at regulating AI
• framework and methodologies prescribed by ISO/IEC 23894 for identifying, assessing, and mitigating risks associated with AI systems
Presenters:
Miriama Podskubova - Attorney at Law
Miriama is a seasoned lawyer with over a decade of experience. She specializes in commercial law, focusing on transactions, venture capital investments, IT, digital law, and cybersecurity, areas she was drawn to through her legal practice. Alongside preparing contract and project documentation, she ensures the correct interpretation and application of European legal regulations in these fields. Beyond client projects, she frequently speaks at conferences on cybersecurity, online privacy protection, and the increasingly pertinent topic of AI regulation. As a registered advocate of Slovak bar, certified data privacy professional in the European Union (CIPP/e) and a member of the international association ELA, she helps both tech-focused startups and entrepreneurs, as well as international chains, to properly set up their business operations.
Callum Wright - Founder and Lead Consultant Founder and Lead Consultant
Callum Wright is a seasoned cybersecurity, privacy and AI governance expert. With over a decade of experience, he has dedicated his career to protecting digital assets, ensuring data privacy, and establishing ethical AI governance frameworks. His diverse background includes significant roles in security architecture, AI governance, risk consulting, and privacy management across various industries, thorough testing, and successful implementation, he has consistently delivered exceptional results.
Throughout his career, he has taken on multifaceted roles, from leading technical project management teams to owning solutions that drive operational excellence. His conscientious and proactive approach is unwavering, whether he is working independently or collaboratively within a team. His ability to connect with colleagues on a personal level underscores his commitment to fostering a harmonious and productive workplace environment.
Date: June 26, 2024
Tags: ISO/IEC 42001, Artificial Intelligence, EU AI Act, ISO/IEC 23894
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Find out more about ISO training and certification services
Training: ISO/IEC 42001 Artificial Intelligence Management System - EN | PECB
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Join educators from the US and worldwide at this year’s conference, themed “Strategies for Proficiency & Acquisition,” to learn from top experts in world language teaching.
The membership Module in the Odoo 17 ERPCeline George
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Principles of Roods Approach!!!!!!!.pptxibtesaam huma
Principles of Rood’s Approach
Treatment technique used in physiotherapy for neurological patients which aids them to recover and improve quality of life
Facilitatory techniques
Inhibitory techniques
The Jewish Trinity : Sabbath,Shekinah and Sanctuary 4.pdfJackieSparrow3
we may assume that God created the cosmos to be his great temple, in which he rested after his creative work. Nevertheless, his special revelatory presence did not fill the entire earth yet, since it was his intention that his human vice-regent, whom he installed in the garden sanctuary, would extend worldwide the boundaries of that sanctuary and of God’s presence. Adam, of course, disobeyed this mandate, so that humanity no longer enjoyed God’s presence in the little localized garden. Consequently, the entire earth became infected with sin and idolatry in a way it had not been previously before the fall, while yet in its still imperfect newly created state. Therefore, the various expressions about God being unable to inhabit earthly structures are best understood, at least in part, by realizing that the old order and sanctuary have been tainted with sin and must be cleansed and recreated before God’s Shekinah presence, formerly limited to heaven and the holy of holies, can dwell universally throughout creation
2. Content
Introduction
Constituents of human capital
Importance of human capital management
Human capital management drivers
Human capital theory
Human capital measurement
Approaches to human capital measurement
Human capital reporting
3. Introduction
The word “Human Capital” was
introduced by A. W. Lewis.
Human capital consists of the
knowledge, skills and abilities of the
people employed in an organization.
4. According to Lawrence Bossidy
an American author and former
CEO of Allied Signal,
later Homewell.
“I am convinced that nothing we do
is more important than hiring and
developing people. At the end of the
day, you bet on people, not on
strategies.”
5. Definition
Human capital represents the human factor in the
organization; the combined intelligence, skills and
expertise that gives the organization its distinctive
character. The human elements of the organization are
those that are capable of learning, changing, innovating
and providing the creative thrust which if properly
motivated can ensure the long-term survival of the
organization.
Bontis et al (1999)
6. Constituents of human capital
Intellectual capital
• Intellectual capital is the value of a company's employee
knowledge, skills, business training, or any proprietary
information that may provide the company with a
competitive advantage.
Social capital
• Social capital consists of the knowledge derived from
networks of relationships within and outside the
organization
Organizational capital
• Organizational capital is the institutionalized
knowledge possessed by an organization that is stored
in databases, manuals, patents etc.
Human capital consists of :
7. Human capital management
(HCM) transforms the traditional
administrative functions of
human resources (HR)
departments—recruiting,
training, payroll, compensation,
and performance management—
into opportunities to drive
engagement, productivity, and
business value.
Meaning: Human
capital management
8. Human capital management
Human capital management
(HCM) is the set of practices an
organization uses for recruiting,
managing, developing, and
optimizing employees to increase
their value to the company.
9. What’s the strategic importance
of implementing HCM in 2022?
Automation is
changing the
workforce
10. Importance of Human capital management
Improve organic growth by identifying the competencies
of individual employees
Managing a company's people resources.
Identify gaps in the capabilities of the workforce.
Align human capital management with business goals
Improve productivity and efficiency
Enhance the recruitment process
Improve performance reviews
Match positions with employee capabilities
Allows better career planning
11. Driver 1 -
Leadership
Practices
Communication
Inclusiveness
Supervision
Leadership
Driver 2 -
Employee
Engagement
Key
Responsibility
Areas
Commitment
Time management
Evaluation
Driver 3 -
Knowledge
Accessibility
Information
Availability
Team Work
Information
Sharing
Driver 4 -
Workforce
Optimization
Work processes
Working
Conditions
Accountability
Hiring
Performance
Management
Driver 5 -
Learning
Capacity
Innovation
Training
Career
Development
Learnings
Human capital management drivers
12. START
Human capital theory
Determine the impact of people on the business and their
contribution to shareholder value;
Demonstrate that HR practices produce value for money
in terms, for example, of return on investment;
Provide guidance on future HR and business strategies;
provide data that will inform strategies and practices
designed to improve the effectiveness of people
management in the organization.
• It regards people as assets and focus that investment by organizations in people will generate worthwhile
returns
• It propose that sustainable competitive advantage is attained when the firm has a human resource pool that
cannot be imitated or substituted by its rivals.
• Human capital theory helps to:
13. Human capital measurement has been
defined by IDS (2004) as being ‘about
finding links, correlations and, ideally,
causation, between different sets of
(HR) data, using
statistical techniques’.
The primary aim of HCM is to assess
the impact of human resource
management practices
and the contribution made by people
to organizational performance.
Human capital measurement
14. Reasons for interest in human
capital measurement
•Human capital constitutes a key element
of the market worth of a company
•People in organizations add value.
•Focus attention on what needs to be done
to make the best use of human capital.
•Monitor progress in achieving strategic
HR goals and evaluate HR practices.
•You cannot manage unless you measure.
15. Approaches to Human capital measurement
1. The human capital index – Watson Wyatt
2. The organizational performance model –
Mercer HR Consulting
3. The human capital monitor – Andrew Mayo
4. The balanced scorecard
5. European Foundation for Quality
Management (EFQM) model
6. The Sears Roebuck model
16. The human capital index (HCI) –
Watson Wyatt
• Total rewards and accountability 16.5 percent
• Collegial, flexible workforce 9.0 percent
• Recruiting and retention excellence 7.9 percent
• Communication integrity 7.1 percent
Categories Percentage
17. The organizational performance model –
Mercer HR Consulting
Organizational performance model developed by Mercer HR Consulting is based on the
following elements:
People
Work
processes
Management Structure
Information
and
knowledge
Decision
making
Rewards
• Each elements plays out differently within the context of the organization, creating a unique DNA.
• The statistical tool, ‘Internal Labour Market Analysis’ used by Mercer scrutinize the record of employee and labour
market data to analyse the actual experience of employees rather than stated HR programmes and policies
• Thus gaps can be identified between what is required in the workforce to support business goals and what is actually
being delivered.
18. The human capital monitor –
Andrew Mayo
Mayo has developed the ‘human capital monitor’ to
identify the human value of the enterprise or ‘human
asset worth’, which is equal to ‘employment cost ×
individual asset multiplier’.
The individual asset multiplier is a weighted average
assessment of capability, potential to grow, personal
performance (contribution) and alignment to the
organization’s values set in the context of the
workforce environment (ie how leadership, culture,
motivation and learning are driving success).
He believes that value added per person is a good
measure of the effectiveness of human capital
This Photo by Unknown Author is licensed under CC BY
19. The EFQM model
• The European Foundation for
Quality Management (EFQM)
model indicates that customer
satisfaction, people (employee)
satisfaction and impact on
society are achieved through
leadership.
• This drives the policy and
strategy, people management,
resources and processes
required to produce excellence
in business results.
EFQM model of quality
20. 1. Leadership – how the behaviour and actions of the executive team and all other leaders inspire, support
and promote a high performance culture.
2. Policy and strategy – how the organization formulates, deploys and reviews its policy and strategy and
turns them into plans and actions.
3. People management – how the organization realizes the full potential of its people.
4. Resources – how the organization manages resources effectively and efficiently.
5. Processes – how the organization identifies, manages, reviews and improves its processes.
6. Customer satisfaction – what the organization is achieving in relation to the satisfaction of its external
customers.
7. People satisfaction – what the organization is achieving in relation to the satisfaction of its people.
8. Impact on society – what the organization is achieving in satisfying the needs and expectations of the
local, national and international community at large.
9. Business results – what the organization is achieving in relation to its planned business objectives and in
satisfying the needs and expectations of everyone with a financial interest or stake in the organization.
21. The Sears Roebuck model (Rucci et al, 1998)
• The Sears Roebuck model defines the
employee-customer-profit chain. It is
sometimes called the ‘engagement model’.
• It explains that if you keep employees satisfied
in terms of their attitude to the company and
their job you will create a ‘compelling place to
work’, which will encourage retention and lead
to service helpfulness and merchandize value,
which leads to customer satisfaction, retention
and recommendations, thus creating ‘a
compelling place to shop’.
• This in turn creates ‘a compelling place to
invest’, because of its impact on return on
assets, operating margins and revenue growth
This Photo by Unknown Author is licensed under CC BY
22. The balanced
scorecard
A balanced scorecard (BSC)
is defined as a management
system that provides
feedback on both internal
business processes and
external outcomes to
continuously improve
strategic performance and
results.
23. The financial perspective
• Focuses on financial performances of an organization. It normally covers the revenue and profit targets of commercial
companies as well as the budget and cost-saving targets of not-for-profit organisations. The financial health of an
organisation is a critical perspective for managers to track. It is important to note that financial performance is usually the
result of good performance in the other three scorecard perspectives.
The customer perspective
• Focuses on performance targets as they relate to customers and the market. It usually covers customer growth and service
targets as well as market share and branding objectives. Typical measures and KPIs in this perspective include customer
satisfaction, service levels, net promoter scores, market share and brand awareness.
The internal process perspective
• Focuses on internal operational goals and covers objectives as they relate to the key processes necessary to deliver the
customer objectives. Here, companies outline the internal business processes goals and the things the organization has to do
really well internally in order to push performance. Typical example measures and KPIs include process improvements,
quality optimization and capacity utilization.
The learning and growth perspective
• Focuses on the intangible drivers of future and is often broken down into the following components:
• Human Capital (skills, talent, and knowledge)
• Information Capital (databases, information systems, networks, and technology infrastructure)
• Organization Capital (culture, leadership, employee alignment, teamwork and knowledge management).
• Typical example measures and KPIs include staff engagement, skills assessment, performance management scores and
corporate culture audits.
24. Human capital reporting
Human capital reporting is
concerned with providing
information on how well the
human capital of an
organization is managed.
Types of
Human capital
reporting
External
reporting
Internal
reporting
25. Human
capital
internal
reporting
• Analysing and reporting human capital data to
top management and line managers will lead to
better informed decision making about what kind
of actions or practices will improve business
results, increased ability to recognize problems
and take rapid action to deal with them, and the
scope to demonstrate the effectiveness of HR
solutions and thus support the business case for
greater investment in HR practices.
• Human capital information is usually reported
internally in the form of management reports
providing information for managers, often through
the intranet and on dashboards
26. Human
capital
external
reporting
• The companies to prepare a business review.
• This has to disclose information that is
necessary for the understanding of the
development, performance or position of the
business of the company including the
analysis of key financial and other
performance indicators, and information
relating to environmental and employee
matters, social and community issues, and any
policies of the company in relation to these
matters and their effectiveness.