Location via proxy:   [ UP ]  
[Report a bug]   [Manage cookies]                
SlideShare a Scribd company logo
MANAGEMENT: AN OVERVIEW
Outcome1:
Define management terms and concepts including planning, organizing, directing and
controlling; Identify the skills needed for supervisory, mid-level and top management positions;
• Contents:
• Definitions of Management
• Management: A Science or an Art?
• Management Functions
• Managerial Roles Responsibilities
• Management Levels
• Managerial Skills
2
Essential Reading
Rao P. and Pande H (2009), Principles and Practice of Management, Global Media. Chapter
One;
Link:https://ebookcentral.proquest.com/lib/momp/detail.action?docID=3011383&query=Principl
es+of+management
Management 6th Edition by Stephen P Robbins & Mary Coulter published by Prentice Hall
International Editions link: https://shankar9119.files.wordpress.com/2013/07/management-11th-
edn-by-stephen-p-robbins-mary-coulter-pdf-qwerty80.pdf (pages: 4-19)
Open Educational Resource
1. www.Saylor.org/site/textbooks/Principles%20of20Management .pdf
2.http://www.businessmanagementideas.com/management/fundamentals-of-
organising/organising-meaning-process-and-principles/4845=Principles+of+management
“ The art of getting things done through
People.” Mary Parker
“The process and maintaining an environment
in which individuals working together in
groups, efficiently accomplish selected aims.”
(Harold Koontz & Weihrich)
4
Definition of Management

Recommended for you

Directing
DirectingDirecting
Directing

Directing is the process by which managers guide subordinates to effectively achieve organizational objectives. It involves functions like motivation, communication, supervision, and leadership. Directing is important as it initiates action, integrates employee efforts, facilitates implementation of changes, and creates balance in the organization. The principles of directing include maximizing individual contribution, maintaining harmony of objectives, ensuring unity of direction, and employing appropriate direction techniques. Elements of direction are supervision, leadership, motivation, coordination, and communication & understanding. Direction differs from supervision in that direction involves setting policies and occurs at higher levels, while supervision focuses on implementation and occurs at lower levels.

Chapter 1 intro-management
Chapter 1  intro-managementChapter 1  intro-management
Chapter 1 intro-management

This document provides an introduction to fundamental management concepts. It defines key terms like organization, management, and manager. It describes the main functions of management as planning, organizing, leading, and controlling. It discusses different management levels and skills needed at each level. The history of management theories is reviewed, including scientific management, administrative management, and bureaucratic management. Classical and behavioral perspectives on management are compared. Contingency theory and the systems approach to management are also introduced.

Management vs leadership
Management vs leadershipManagement vs leadership
Management vs leadership

While management and leadership must work together, they have distinct roles. A manager focuses on planning, organizing, coordinating, and ensuring things run smoothly through systems and structure. A leader inspires and motivates people by originating new ideas and challenging the status quo with a long-term vision through trust and innovation. Effective organizations require both management and leadership working in tandem.

Meaning
Management is the process of planning and organising the
resources and activities of a business to achieve specific goals in
the most effective and efficient manner possible.
•Efficiency in management refers to the completion of tasks
correctly and at minimal costs.
•Effectiveness in management relates to the completion of tasks
within specific timelines to yield tangible results.
5
Management: A Science or An Art or Both?
6
Rao P. and Pande H (2009), Principles and Practice of Management, Global Media. Chapter One; Page 5
Link:https://ebookcentral.proquest.com/lib/momp/detail.action?docID=3011383&query=Principles+of+management
Management as a Science
7
Science is a systematic body of knowledge of data concerning a selected field of
study that contains general facts which explain a phenomenon.”
•It involves scientific techniques in all aspects of a situation.
•It uses a step by step control procedure.
•It determines the cause and effect relationship between two or more variables.
•It can be universally applied.
•It teaches to the know-how of doing things.
Management as an Art
8
Art refers to the application of knowledge (methods and principles) & skill to get desired
results.
•It involves personalized knowledge and skill in all aspects of a situation.
•It depends on human common sense and understanding.
•It cannot determine the cause and effect relationship between variable factors.
•It cannot be universally applied.
•It teaches to do know-how of doing things.

Recommended for you

Management Functions
Management FunctionsManagement Functions
Management Functions

The document discusses the key concepts and functions of management. It describes management as getting work done through people organized in groups. It also outlines the three levels of management - top, middle, and lower. The key functions of management are then defined, including planning, organizing, staffing, directing, coordinating, reporting, and budgeting. These functions help ensure effective allocation of resources and coordination across organizational divisions to achieve goals.

management functions
Roles and responsibilities of a manager
Roles and responsibilities of a manager Roles and responsibilities of a manager
Roles and responsibilities of a manager

Managers play several key roles in organizations, including overseeing daily operations, setting goals, delegating tasks, enforcing policies, and evaluating performance. Effective management styles include directive (close oversight), authoritative (setting a clear vision), affiliative (focusing on employee happiness), participative (encouraging participation in decisions), pacesetting (setting high standards), and coaching (helping employees develop). The most appropriate style depends on the employees, tasks, and current business situation. Overall, managers are responsible for the coordination and success of organizational activities through both management and leadership.

Principles of Management unit 2
Principles of Management  unit 2Principles of Management  unit 2
Principles of Management unit 2

The document provides an overview of principles of management planning. It discusses the nature and purpose of planning, the planning process, types of planning including operational, tactical, strategic and contingency planning. It also covers objectives, setting objectives, and the importance of objectives. The planning process involves identification of opportunities, establishing objectives, developing planning premises, identifying alternatives, evaluating alternatives, selecting alternatives, formulating derivative plans, and establishing the sequence of activities. Objectives have a hierarchy, form a network, can be multiplicity, have a time span, and may be tangible or intangible.

principles of managementplanningsteps in planning
9
Management can be considered as both science as well as an art.
• Management is science because of several reasons like - it has universally accepted
principles, it has cause and effect relationship etc, and at the same time it is art because it
requires perfection through practice, practical knowledge, creativity, personal skills etc.
Example:
• A manager to be successful in his profession must acquire the knowledge of science &
the art of applying it. Therefore management is a judicious blend of science as well as an
art because it proves the principles and the way these principles are applied is a matter of
art. Science teaches to ‘know’ and art teaches to ‘do’.
• A person cannot become a good singer unless he has knowledge about various ragas & he
also applies his personal skill in the art of singing. Same way it is not sufficient for
manager to first know the principles but he must also apply them in solving various
managerial problems that is why, science and art are not mutually exclusive but they are
complementary to each other (like tea and biscuit, bread and butter etc.). 10
 Overview of Management
Functions of Management
• Planning: When you think of planning in a management role, think about it
as the process of choosing appropriate goals and actions to pursue and then
determining what strategies to use, what actions to take, and deciding what
resources are needed to achieve the goals.
• Organizing: This process of establishing worker relationships allows
workers to work together to achieve their organizational goals.
• Staffing: Recruiting and selecting employees for positions within the
company (within teams and departments).
• Directing: This function involves articulating a vision, energizing
employees, inspiring and motivating people using vision, influence,
persuasion, and effective communication skills.
• Controlling: Evaluate how well you are achieving your goals, improving
performance, taking actions. Put processes in place to help you establish
standards, so you can measure, compare, and make decisions.
12

Recommended for you

Principles Of Management
Principles Of ManagementPrinciples Of Management
Principles Of Management

The document outlines 14 principles of management described by Henri Fayol. Some of the key principles include: 1. Division of labor - Work should be divided according to individual expertise. 2. Unity of command - Subordinates should receive orders from one supervisor to avoid conflicting instructions. 3. Equity - Employees should be treated fairly, kindly, and justly to earn their devotion. 4. Order - Proper arrangement of resources and people is important for organization. The principles provide guidelines for managerial decision making and help ensure unity of action, discipline, and that individual interests are subordinate to common organizational goals.

leaderscalar chainmanager
Management Function : Controlling
Management Function : ControllingManagement Function : Controlling
Management Function : Controlling

Describe controlling function. the Importance of controlling and how companies should do in order to ensure their goals can be achieve.

Administrative management theory and comparison of administrative vs scienti...
Administrative management  theory and comparison of administrative vs scienti...Administrative management  theory and comparison of administrative vs scienti...
Administrative management theory and comparison of administrative vs scienti...

BRIEF TO ADMINISTRATIVE MANAGEMENT THEORY HISTORY OF ADMINISTRATIVE MANAGEMENT THEORY INTRODUCTION TO ADMINISTRATIVE MANAGEMENT THEORY DEFINISTION OF ADMINISTRATIVE MANAGEMENT THEORY WORKS OF HENRY FAYOL PRINICIPLES OF ADMINISTRATIVE MANAGEMENT THEORY COMPARISON OF ADMINISTRATIVE VS SCIENTIFIC MANAGEMENT THEORY

henry fayoladministrative managmentprinciples of administrative management theory
13
“Planning is deciding in advance what to do, how to do it, where to do it and who is to
do it”
Planning is a pre-decided course of action which will be taken in future. It deals with the
determination of objectives to be achieved and the activities required achieving the
objectives.
For proper planning, the following points should be decided in advance:
i. What is to be done in future?
ii. How it is to be done;
iii. Where it is to be done;
iv. When it is to be done;
v. By whom it is to be done.
https://www.google.com/url?sa=i&source=images&cd=&ved=2ahUKEwiQgv2ewf_hAhWKDOwKHZlACVUQjRx6BAg
BEAU&url=https%3A%2F%2Fwww.managementstudyhq.com%2Ffunctions-of-
management.html&psig=AOvVaw1JuJpqduP-1BdUAojyZQj3&ust=1556977976019141
Planning
14
Example
The organization's goal is to improve company sales.
The manager first needs to decide which steps are necessary to accomplish that goal.
These steps may include increasing advertising, arranging more inventory, and increasing
sales staff etc.
These necessary steps are developed into a plan. When the plan is in place, the manager
can follow it to accomplish the goal of improving company sales.
15
“Process of establishing relationships among people, tasks and activities so that
organization’s resources are integrated and coordinated to attain its objectives
efficiently and effectively”. (Pearce and Robinson)
Processes involved:
1. Identification of work,
2. Grouping of work into smaller groups,
3. Assigning work to every individual at every level of department,
4. Defining its authority and responsibility,
5. Establishing relationships among people to organisational goals.
Organizing
16
• Staffing may be defined as the process of hiring and
developing the required personnel to fill in the various
positions in the organization.
• It involves estimating the number and type of
personnel required in an organization.
• It involves developing and improving their knowledge,
competencies and performance.
Staffing

Recommended for you

Herzberg's two factor theory
Herzberg's two factor theoryHerzberg's two factor theory
Herzberg's two factor theory

Frederick Herzberg proposed a two-factor theory of motivation in 1959, suggesting that job satisfaction and dissatisfaction are influenced by separate factors. He classified factors as either hygiene factors (extrinsic to the job) like salary and work conditions, which prevent dissatisfaction but do not motivate, or motivational factors (intrinsic to the job) like achievement and recognition, which generate satisfaction and motivate employees. The theory implies that managers should ensure adequate hygiene factors to avoid dissatisfaction and enrich jobs through motivational factors to improve performance and satisfaction.

Administrative management
Administrative managementAdministrative management
Administrative management

This document summarizes the theories of several influential thinkers in management and organizational theory, including: - Henry Fayol, who developed 14 principles of management and identified 5 main management functions: planning, organizing, commanding, coordinating, and controlling. - Max Weber, who introduced the concept of bureaucracy as an efficient and rule-based form of organization, with characteristics like hierarchy, management by rules, functional specialization, and employment based on technical qualifications. - Elton Mayo, who led the Hawthorne Studies which concluded that psychological and social factors are more important than physical conditions or financial incentives in motivating workers, in what became known as the Hawthorne Effect.

Basics of management
Basics of managementBasics of management
Basics of management

The document discusses the basics of management including its three main fields, functions, and definitions. It provides definitions of management from various authors that center around establishing goals, developing strategies to achieve goals, and coordinating activities. Management is described as the art of getting work done through others. The document also outlines six guidelines for effective management put forth by management professor George Miller. These guidelines focus on manager accountability, prioritizing management work, achieving coordination, unleashing employee creativity, and adjusting performance evaluations based on a company's growth stage.

basics of managementedtecheducation technology and innovation
17
Directing is an aspect of management that deals directly with influencing, guiding, supervising, and
motivating staff for the achievement of organizational goals.
Directing Elements
• Supervision: To oversee the work of staff. Supervision is the act of
coaching, reflecting, and directing work and workers.
• Motivation: To inspire, stimulate, and encourage staff.
• Leadership: To guide and influence the work of staff in a purposeful
direction.
• Communication: To creates mutual understanding between management
& other members of the organization. The manager should explain in simple
and clear terms what to do, how to do & whom to do to the workers.
Directing
18
Controlling is the process of assessing the
organization's progress toward accomplishing its goals.
It includes monitoring the implementation of a plan and
correcting deviations from that plan
Controlling process include 4 steps:
1. Set standard
2. Measure actual performance
2.Compare actual performance with the plans and
standards,
3. identification of deviations (gaps)
4. Correcting of identified deviations.
.
Controlling
MANAGERIAL ROLES
• Managerial roles are specific behaviors associated with the task of management. As
a manager, you hold a position that requires you to perform and handle a variety of
responsibilities regularly.
• Henry Mintzberg has categorized Managers’ roles into three basic categories which
include:
• 1. Interpersonal Roles : ( figurehead, leader & liaison)
• 2. Informational Roles: (monitor, disseminator, spokesman)
• 3. Decisional Roles: (entrepreneur, disturbance handler, resource allocator &
negotiator)
20
Managerial Roles by
Henry Mintzberg

Recommended for you

Principles of Management (MG 6851) Unit i
Principles of Management (MG 6851)  Unit i Principles of Management (MG 6851)  Unit i
Principles of Management (MG 6851) Unit i

Topics Covered : Definition of Management Science or Art Manager Vs Entrepreneur Types of managers managerial roles and skills Evolution of Management – Scientific, human relations , system and contingency approaches Types of Business organization - Sole proprietorship, partnership, company-public and private sector enterprises Organization culture and Environment Current trends and issues in Management.

managementpom
Levels of management
Levels of managementLevels of management
Levels of management

The document discusses three levels of management: top, middle, and lower. It describes the characteristics of each level. The top level consists of directors and executives who focus on planning and policies. The middle level includes department managers who execute plans and coordinate activities. The lower level comprises supervisors who oversee operations and workers. While some skills may be innate, managers overall are developed through training rather than simply being "born".

Leaders vs managers
Leaders vs managersLeaders vs managers
Leaders vs managers

The document discusses the differences between leadership and management. Leadership is defined as motivating a group of people to achieve a common goal, while management is responsible for setting objectives, organizing resources, and motivating staff to meet organizational aims. The document lists leadership positions like directors and management roles like managers. It also contrasts key traits of leaders and managers, noting that leaders design change, inspire people, and challenge the status quo, while managers focus on organizing change, consolidating efforts, and reflecting the status quo.

Interpersonal roles
Figurehead Role :
• Perform the duties of ceremonial nature as head (taking customers for
lunch.)
Leader Role:
• Coordinates the work & leads/guides his subordinates
• have formal authority, power to exercise & get the things done
Liaison Role:
• Maintains a network of contacts and information sources outside the top
management in order to obtain information & assistance. How it can be
done? Inside: The manager motivates, communicates, encourages team
spirit; Outside: liaison with external sources by attending meetings,
conferences, etc.
21
Informational roles
Monitor's Role:
• Seek and receive variety of information regarding the issues that may
affect the organization.
Disseminator's Role:
• Transmits information to subordinates, peers, and superiors within the
Organization.
Spokesman's Role:
• Transmit information to key groups and people in the task environment:
insiders-(superiors, directors), outsiders-(shareholders, customers &
government)
22
Decisional roles
Entrepreneurial Role:
• Take initiative for doing new thing and make changes or improvements
in the existing activities of the Organization.
Disturbance Handler Role:
• Takes corrective action in times of disturbance or crisis (workers' strike,
declining sales, bankruptcy of a major customer etc.
Resource Allocator's Role:
• Allocates corporate resources, divide work and delegate authority
among his subordinates
Negotiator's Role:
• Represents the corporation in negotiating important agreements.
23
https://hrdailyadvisor.blr.com/2014/09/08/open-door-policy-
what-does-it-mean-for-you/
24
Many Roles Managers Play in an Organization
Role Description Example
Information Roles
Monitor •Seeks out and gathers information relevant to the organization
•Finding out about legal restrictions on new product
technology
Disseminator •Provides information where it is needed in the organization
•Providing current production figures to workers on
the assembly line
Spokesperson •Transmits information to people outside the organization •Representing the company at a shareholders’ meeting
Interpersonal Roles
Figurehead •Represents the company in a symbolic way
•Cutting the ribbon at ceremony for the opening of a
new building
Leader •Guides and motivates employees to achieve organizational goals
•Helping subordinates to set monthly performance
goals
Liaison
•Acts as a go-between among individuals inside and outside the
organization
•Representing the retail sales division of the company
at a regional sales meeting
Decisional Roles
Entrepreneur •Searches out new opportunities and initiates change
•Implementing a new production process using new
technology
Disturbance handler •Handles unexpected events and crises •Handling a crisis situation such as a fire
Resource allocator
•Designates the use of financial, human, and other organizational
resources
•Approving the funds necessary to purchase computer
equipment and hire personnel
Negotiator •Represents the company at negotiating processes
•Participating in salary negotiations with union
representatives

Recommended for you

Managerial approach
Managerial approachManagerial approach
Managerial approach

The document discusses the managerial role in healthcare. It covers the purpose of understanding executive leadership, organizational management, and strategic management. It also discusses Mintzberg's managerial roles, behavioral perspectives on management styles, integrating management and leadership skills, and the strategic perspective of healthcare management. It addresses challenges facing healthcare managers, such as medical errors, and the need to develop standardized knowledge and competencies for leadership.

Essentials of management
Essentials of managementEssentials of management
Essentials of management

Management involves planning, organizing, leading, and controlling organizational resources to achieve goals effectively and efficiently. The document outlines the traditional management functions and describes the types of managers (strategic, tactical, operational), skills required of managers (technical, interpersonal, conceptual), and levels of management (first-line, middle, top). Good managers focus on both effectiveness, doing the right things, and efficiency, doing things right, to accomplish organizational objectives with minimum waste of resources.

essentials of management
1 An overview of Management and Organization.pptx
1 An overview of Management and Organization.pptx1 An overview of Management and Organization.pptx
1 An overview of Management and Organization.pptx

The document provides an overview of management and organization, describing key concepts such as the definition and scope of management, the importance of effectiveness and efficiency, characteristics of managers at different levels, and the roles and skills required of managers. It examines concepts like planning, organizing, staffing, leading, controlling, decision making, and communication. The document aims to help readers understand management principles and how organizations function.

business student
Management levels
• Levels of management refer to the hierarchy of job positions of
organisations representing authority, responsibility and for
maintaining relationships in the organization.
• Level of Management determines the chain of command in an
organization. This chain of command helps in dividing the work
and ensures that the vision conceptualized by the top-level
management is executed by the middle and lower level
management
• These levels determine the duties of various manager positions,
including who they report to and who reports to them.
• There are three levels of management :
• Top level management
• Middle-level management
• Lower level management 25
26
BOD, CEO, Chairman, MD, President etc.
Departmental manager( sales ,HR, finance) etc.
Supervisor, foreman , inspector etc.
Top Level Management
27
The top management level consists of the president, vice president, the board of directors,
chief operating officer (COO), chief executive officer (CEO), and chief financial officer
(CFO).
• Responsible for the overall management and performance of the company
• To lay down the policies and objective of the organization
• Strategizing the plans of the enterprise and aligning competent managers to the
departments or middle level to carry them out.
• Keeping the communication between the enterprise and the outside world.
• Is responsible for the welfare and the survival of the organization. It makes all possible
efforts for the continuous growth of the organization
Rao P. and Pande H (2009), Principles and Practice of Management, Global Media. Chapter One; Page 5
Link:https://ebookcentral.proquest.com/lib/momp/detail.action?docID=3011383&query=Principles+of+management
28
Middle Level Management includes managers of: Production departments, Marketing departments, Finance
departments, Human Resource departments, Research Development departments etc
• Middle-level managers are responsible for executing organizational plans which comply with the
company’s policies.
• To carry out the plans of the organization according to policies and directives laid down by the top-level
management.
• They act as an intermediary between top-level and low-level management.
• Executing organizational plans in conformance with the company’s policies and the objectives of the top
management;
• Defining and discussing information and policies from top management to lower management;
• Inspiring and providing guidance to low-level managers towards better performance.
Rao P. and Pande H (2009), Principles and Practice of Management, Global Media. Chapter One; Page 5
Link:https://ebookcentral.proquest.com/lib/momp/detail.action?docID=3011383&query=Principles+of+management
Middle Level Management

Recommended for you

Whole ppm
Whole ppmWhole ppm
Whole ppm

The document discusses key concepts in management including definitions, functions, levels, and the evolution of management thought. It provides definitions of management as a process involving planning, organizing, leading, and controlling. The four main functions of management are planning, organizing, leading, and controlling. Management occurs at different organizational levels from first-line to middle to top managers. Early contributions to management concepts came from civilizations like the Romans, Babylonians, and Egyptians. Scientific management emerged in the late 19th/early 20th century focusing on operational efficiency. Other theorists like Fayol and Mintzberg further developed the field.

MPP-INTRO, DEFINITION.pptx
MPP-INTRO, DEFINITION.pptxMPP-INTRO, DEFINITION.pptx
MPP-INTRO, DEFINITION.pptx

This document provides an introduction to management principles and practices. It defines management as the process of coordinating individual efforts to achieve organizational goals. The document outlines the key functions of management including planning, organizing, staffing, directing, and controlling. It also describes the different levels of management from top to middle to lower levels. Finally, the document discusses the meaning, definitions, and responsibilities of management.

Nature of Management
Nature of ManagementNature of Management
Nature of Management

1.1 Meaning of organization ,management, and managers 1.1.1. Management as science or art 1.1.2. Management as a process with four functions 1.1.3. Importance of managers in organization 1.1.4. Concept of efficiency, effectiveness and value addition to organization 1.2 Managerial roles 1.2.1 Interpersonal ,Informational and decisional roles 1.3 Managerial skill 1.3.1.Technical, Interpersonal and conceptual skills

• .
•
•
29
• Supervisors, section leads, and foremen First-Line or First-Level 'or Junior
Managers are examples of low-level management titles.
• They are primarily concerned with the execution and coordination of day-to-day
workflow that ensures completion of projects and that deliverables are met.
• They allocate tasks and responsibilities to the operative employees.
• To give instruction and guided direction to workers on their day to day jobs.
• To give periodic reports of the workers to the higher-level managers.
• Supervisors, Through their efforts the worth of the output is reported, wastage of
substances is reduced, and security measures are affirmed.
Lower Level Management
30
•Define levels of management, enumerate them and write the functions to be performed at those levels
(a) Top level management •This level of management consists of the senior most executive level
of an organisation.
•Their chief task is to lay down overall goals, policies, and strategies
for the organisation and to communicate with the middle level of
management.
Following are the main designations assigned to individuals working at
this level:
•Managing Director
•Board of Directors
•Chairperson
•Chief executive Officers
•Chief product Officers
•Chief technology Officers
Functions performed at top level of management are :
•Making strategies and goals for the organisation.
•Taking decisions regarding activities to be performed.
•Framing policies for the organisation.
•Responsible for welfare and survival of the organisation.
(b) Middle level management •This level of management consists of executives working between
top-level and supervisory level.
•They interpret and implement the policies, coordinate all activities,
ensure availability of resources and execute the policies framed by top-
level management.
They consist of:
•Divisional heads and sub-divisional heads.
•Departmental heads like purchase manager, sales manager, finance
manager, personnel manager etc.
•Plant superintendent.
Functions performed at the middle level of management are :
•Interpret the policies to lower management.
•Taking decisions regarding the number of personnel in the
department.
•Assigning duties and responsibilities to employees in their
department.
•Convey suggestions and grievances of the supervisory level to the top
level for the overall smooth functioning of the organisation.
•Liable for the ultimate production of respective departments.
•To act as a link between the lower level and the management.
(c) Lower level management Supervisory/Lower/Operational level management
•This level of management operates between middle-level management
and operative workforce.
This level consists of:
•Supervisors
•Foremen
•Inspectors
Functions performed at the lower level of management are:
•Providing on the job training to the workers
•Ensuring the good performance of the workers
•Giving feedback to the workers
•Influence others to work more by setting an example
•Responsible for group unity
•Act as a link between the management and the workers
Your grandfather has retired as the director of a manufacturing company. At what level of management
was he working? Different types of functions are performed at this level. State one function performed at
this level of management.
31
Answer: Top level
(a) Functions of top level management •To lay down organisational goals, policies and strategy
formulation.
•Organising, controlling and monitoring the activities
•Resource allocation
•Approval of budget
•Overall control of work performance
Managerial Skills
32
Managerial skills are the knowledge and ability of the individuals in a managerial
position to fulfill some specific management activities or tasks. This knowledge and
ability can be learned and practiced. However, they also can be acquired through the
practical implementation of required activities and tasks. Therefore, you can develop each
skill through learning and practical experience as a manager.
Managerial Skills include:
 Conceptual skills
 Technical skills
 Human skills

Recommended for you

management1-160303092600.pdf
management1-160303092600.pdfmanagement1-160303092600.pdf
management1-160303092600.pdf

The document discusses the definition and functions of management, including planning, organizing, leading, and controlling. It describes management as the process of achieving organizational goals through coordinating human and other resources. The roles of managers are explained as including interpersonal roles like leadership, informational roles like monitoring, and decisional roles such as resource allocation.

Managing and the Manager’s Job
Managing and the Manager’s JobManaging and the Manager’s Job
Managing and the Manager’s Job

Management involves planning, organizing, leading, and controlling resources to achieve organizational goals. The main functions of management are planning, organizing, staffing, directing, and controlling. Managers fulfill three roles - interpersonal, informational, and decisional. Management occurs at three levels - top managers set goals and strategy, middle managers oversee first line managers who supervise employees. Good conceptual, interpersonal, and technical skills allow managers to be effective. Studying management provides knowledge on how organizations work and increases leadership, career, and life skills.

managing and the manager’s job
Management and Entrepreneurship module one
Management and Entrepreneurship module oneManagement and Entrepreneurship module one
Management and Entrepreneurship module one

Module one

 Overview of Management
Conceptual skills
• .
•
•
• Ability to see the organization in a “big picture”
• It is the ability to work with ideas and concepts
• Creating visions, strategic plans and setting direction
• Conceptual skill is the ability to coordinate and integrates all of
an organization’s interests and activities.
Examples of Conceptual Skills:
Suggesting a new product line for a company, introducing
computer technology to the organization’s operations, or entering
the international market; for deciding this magnitude, a manager
requires conceptual skill is his personality.
• Technical skill is knowledge about and proficiency in a specific type of work or activity. It includes competencies
in a specialized area, analytical ability, and the ability to use appropriate tools and techniques’.
• Technical skills play an essential role in producing the actual products a company is designed to produce.
• Having appropriate technical skills signifies that the person is competent and knowledgeable with respect to the
activities specific to an organization, the organization’s rules and standard operating procedures, and the
organization’s products and services.
Examples of Technical Skills:
• For a Software Company the following skills or knowledge areas can be considered as technical skills; Knowledge
of Unix/Linux Operating System, Java/C++/Perl Programming Language, MySQL/Oracle Database Management,
XML - Extensible Markup Language, HTML Skills, etc.
• In an accounting firm, the technical skills might include an understanding of generally accepted accounting
principles, accounting principles, knowledge of commercial laws, knowledge of tax laws, etc.
Technical skills
• .
•
•
36
• Human skills are people skills that enable the manager to work
effectively with subordinates, peers, and superiors.
• Creating an atmosphere of trust where employees can feel comfortable
and empowered to contribute their best
Examples of Human Skills:
Some human skills that are generally considered important are effective
communication (both verbal and written), motivating others, and creation a
positive attitude, development of cooperation and team spirit, etc.
Management 6th Edition by Stephen P Robbins & Mary Coulter published by Prentice Hall International Editions link:
https://shankar9119.files.wordpress.com/2013/07/management-11th-edn-by-stephen-p-robbins-mary-coulter-pdf-qwerty80.pdf (pages: 4-
19)
Human skills

Recommended for you

Chapter 07
Chapter 07Chapter 07
Chapter 07

The document discusses the fundamentals of management. It defines management as the application of planning, organizing, staffing, directing, and controlling functions to accomplish objectives in an efficient and effective manner. The five primary functions of managers are identified as planning, organizing, staffing, directing, and controlling. There are three levels of management: executive, middle, and first line. Managers have three major roles - interpersonal, informational, and decisional. Core management skills include technical skills, human relations skills, and conceptual skills.

OB chapters 1&2.pptx
OB chapters 1&2.pptxOB chapters 1&2.pptx
OB chapters 1&2.pptx

This document provides an overview of organizational behavior and management foundations. It outlines 5 learning objectives, including describing what managers do and defining organizational behavior. It then discusses management as both an art and a science. The major functions of management are also defined, including planning, organizing, staffing, directing, and controlling.

ETHICOLEGAL BASIS OF NURSING PPT.ppt
ETHICOLEGAL BASIS OF NURSING PPT.pptETHICOLEGAL BASIS OF NURSING PPT.ppt
ETHICOLEGAL BASIS OF NURSING PPT.ppt

This document provides an overview of key concepts in management. It defines management as the process of planning, organizing, leading and controlling work to achieve organizational goals. Management occurs at three levels - top management sets goals, middle management implements plans, and lower managers directly oversee work. Good management requires technical, human, and conceptual skills. Managers perform interpersonal, informational, and decisional roles like leading, monitoring environment, and allocating resources. The document outlines these concepts and roles in management.

kedir
37
:
Managerial Skills As per Levels
Managers in different levels should have managerial skills to be able to help the organizations reach their goals
38

More Related Content

What's hot

Nature And Importance of Management
Nature And Importance of ManagementNature And Importance of Management
Nature And Importance of Management
Roshan Singhi
 
Management principles aand practices
Management  principles aand practicesManagement  principles aand practices
Management principles aand practices
Sharma Manjunath
 
Talent management.pdf
Talent management.pdfTalent management.pdf
Talent management.pdf
Prem Kumar Soni
 
Directing
DirectingDirecting
Chapter 1 intro-management
Chapter 1  intro-managementChapter 1  intro-management
Chapter 1 intro-management
Aben Bozziy
 
Management vs leadership
Management vs leadershipManagement vs leadership
Management vs leadership
Keith Miller
 
Management Functions
Management FunctionsManagement Functions
Management Functions
Dr. Sumit Kumar Singh
 
Roles and responsibilities of a manager
Roles and responsibilities of a manager Roles and responsibilities of a manager
Roles and responsibilities of a manager
DevangChodankar
 
Principles of Management unit 2
Principles of Management  unit 2Principles of Management  unit 2
Principles of Management unit 2
sridevi5983
 
Principles Of Management
Principles Of ManagementPrinciples Of Management
Principles Of Management
Aishath Eaman
 
Management Function : Controlling
Management Function : ControllingManagement Function : Controlling
Management Function : Controlling
Junainah Idris
 
Administrative management theory and comparison of administrative vs scienti...
Administrative management  theory and comparison of administrative vs scienti...Administrative management  theory and comparison of administrative vs scienti...
Administrative management theory and comparison of administrative vs scienti...
ErTARUNKASHNI
 
Herzberg's two factor theory
Herzberg's two factor theoryHerzberg's two factor theory
Herzberg's two factor theory
Isha Joshi
 
Administrative management
Administrative managementAdministrative management
Administrative management
Kershey Dela Cruz
 
Basics of management
Basics of managementBasics of management
Basics of management
Jake Pocz
 
Principles of Management (MG 6851) Unit i
Principles of Management (MG 6851)  Unit i Principles of Management (MG 6851)  Unit i
Principles of Management (MG 6851) Unit i
AntBMaro
 
Levels of management
Levels of managementLevels of management
Levels of management
GIACR Engg. College, Rayagada
 
Leaders vs managers
Leaders vs managersLeaders vs managers
Leaders vs managers
ahmed Khan
 
Managerial approach
Managerial approachManagerial approach
Managerial approach
Chaitu Royal
 
Essentials of management
Essentials of managementEssentials of management
Essentials of management
Dr. Syed Kashan Ali Shah
 

What's hot (20)

Nature And Importance of Management
Nature And Importance of ManagementNature And Importance of Management
Nature And Importance of Management
 
Management principles aand practices
Management  principles aand practicesManagement  principles aand practices
Management principles aand practices
 
Talent management.pdf
Talent management.pdfTalent management.pdf
Talent management.pdf
 
Directing
DirectingDirecting
Directing
 
Chapter 1 intro-management
Chapter 1  intro-managementChapter 1  intro-management
Chapter 1 intro-management
 
Management vs leadership
Management vs leadershipManagement vs leadership
Management vs leadership
 
Management Functions
Management FunctionsManagement Functions
Management Functions
 
Roles and responsibilities of a manager
Roles and responsibilities of a manager Roles and responsibilities of a manager
Roles and responsibilities of a manager
 
Principles of Management unit 2
Principles of Management  unit 2Principles of Management  unit 2
Principles of Management unit 2
 
Principles Of Management
Principles Of ManagementPrinciples Of Management
Principles Of Management
 
Management Function : Controlling
Management Function : ControllingManagement Function : Controlling
Management Function : Controlling
 
Administrative management theory and comparison of administrative vs scienti...
Administrative management  theory and comparison of administrative vs scienti...Administrative management  theory and comparison of administrative vs scienti...
Administrative management theory and comparison of administrative vs scienti...
 
Herzberg's two factor theory
Herzberg's two factor theoryHerzberg's two factor theory
Herzberg's two factor theory
 
Administrative management
Administrative managementAdministrative management
Administrative management
 
Basics of management
Basics of managementBasics of management
Basics of management
 
Principles of Management (MG 6851) Unit i
Principles of Management (MG 6851)  Unit i Principles of Management (MG 6851)  Unit i
Principles of Management (MG 6851) Unit i
 
Levels of management
Levels of managementLevels of management
Levels of management
 
Leaders vs managers
Leaders vs managersLeaders vs managers
Leaders vs managers
 
Managerial approach
Managerial approachManagerial approach
Managerial approach
 
Essentials of management
Essentials of managementEssentials of management
Essentials of management
 

Similar to Overview of Management

1 An overview of Management and Organization.pptx
1 An overview of Management and Organization.pptx1 An overview of Management and Organization.pptx
1 An overview of Management and Organization.pptx
GaynorAvenillaPeaman
 
Whole ppm
Whole ppmWhole ppm
Whole ppm
Vrinda Mahana
 
MPP-INTRO, DEFINITION.pptx
MPP-INTRO, DEFINITION.pptxMPP-INTRO, DEFINITION.pptx
MPP-INTRO, DEFINITION.pptx
Tina988985
 
Nature of Management
Nature of ManagementNature of Management
Nature of Management
Pie GS
 
management1-160303092600.pdf
management1-160303092600.pdfmanagement1-160303092600.pdf
management1-160303092600.pdf
Ravi narayana
 
Managing and the Manager’s Job
Managing and the Manager’s JobManaging and the Manager’s Job
Managing and the Manager’s Job
Jubayer Alam Shoikat
 
Management and Entrepreneurship module one
Management and Entrepreneurship module oneManagement and Entrepreneurship module one
Management and Entrepreneurship module one
shilpa368375
 
Chapter 07
Chapter 07Chapter 07
Chapter 07
Sajib
 
OB chapters 1&2.pptx
OB chapters 1&2.pptxOB chapters 1&2.pptx
OB chapters 1&2.pptx
issackmohamed3
 
ETHICOLEGAL BASIS OF NURSING PPT.ppt
ETHICOLEGAL BASIS OF NURSING PPT.pptETHICOLEGAL BASIS OF NURSING PPT.ppt
ETHICOLEGAL BASIS OF NURSING PPT.ppt
KhadiraMohammed
 
HRM-1.pptx
HRM-1.pptxHRM-1.pptx
HRM-1.pptx
SajjadAhmad714384
 
Managerial studies part of ch 1
Managerial studies  part of ch 1Managerial studies  part of ch 1
Managerial studies part of ch 1
mohamed omar
 
Management-1-Module-123
Management-1-Module-123Management-1-Module-123
Management-1-Module-123
Sarvesh Soni
 
MANAGEMENT ROLE OF MANAGEMENT.pptx
MANAGEMENT  ROLE OF MANAGEMENT.pptxMANAGEMENT  ROLE OF MANAGEMENT.pptx
MANAGEMENT ROLE OF MANAGEMENT.pptx
PratibhaSingh810125
 
Chapter 1 Meaning and Significance of Management.pdf
Chapter 1 Meaning and Significance of Management.pdfChapter 1 Meaning and Significance of Management.pdf
Chapter 1 Meaning and Significance of Management.pdf
joydeepPaul48
 
Lesson 1 HPRINMGMT
Lesson 1 HPRINMGMTLesson 1 HPRINMGMT
Lesson 1 HPRINMGMT
Mervyn Maico Aldana
 
Chapter 1 intro to mgmt + planning 4 students
Chapter 1 intro to mgmt + planning 4 studentsChapter 1 intro to mgmt + planning 4 students
Chapter 1 intro to mgmt + planning 4 students
Rajat Gupta
 
MB0038 – Management Process and Organization Behavior
 MB0038 – Management Process and Organization Behavior MB0038 – Management Process and Organization Behavior
MB0038 – Management Process and Organization Behavior
swejs
 
Ch1 Managemnet and Organization
Ch1 Managemnet and OrganizationCh1 Managemnet and Organization
Ch1 Managemnet and Organization
srinu1963
 
1. management
1. management1. management
1. management
Nasimul Tuwen
 

Similar to Overview of Management (20)

1 An overview of Management and Organization.pptx
1 An overview of Management and Organization.pptx1 An overview of Management and Organization.pptx
1 An overview of Management and Organization.pptx
 
Whole ppm
Whole ppmWhole ppm
Whole ppm
 
MPP-INTRO, DEFINITION.pptx
MPP-INTRO, DEFINITION.pptxMPP-INTRO, DEFINITION.pptx
MPP-INTRO, DEFINITION.pptx
 
Nature of Management
Nature of ManagementNature of Management
Nature of Management
 
management1-160303092600.pdf
management1-160303092600.pdfmanagement1-160303092600.pdf
management1-160303092600.pdf
 
Managing and the Manager’s Job
Managing and the Manager’s JobManaging and the Manager’s Job
Managing and the Manager’s Job
 
Management and Entrepreneurship module one
Management and Entrepreneurship module oneManagement and Entrepreneurship module one
Management and Entrepreneurship module one
 
Chapter 07
Chapter 07Chapter 07
Chapter 07
 
OB chapters 1&2.pptx
OB chapters 1&2.pptxOB chapters 1&2.pptx
OB chapters 1&2.pptx
 
ETHICOLEGAL BASIS OF NURSING PPT.ppt
ETHICOLEGAL BASIS OF NURSING PPT.pptETHICOLEGAL BASIS OF NURSING PPT.ppt
ETHICOLEGAL BASIS OF NURSING PPT.ppt
 
HRM-1.pptx
HRM-1.pptxHRM-1.pptx
HRM-1.pptx
 
Managerial studies part of ch 1
Managerial studies  part of ch 1Managerial studies  part of ch 1
Managerial studies part of ch 1
 
Management-1-Module-123
Management-1-Module-123Management-1-Module-123
Management-1-Module-123
 
MANAGEMENT ROLE OF MANAGEMENT.pptx
MANAGEMENT  ROLE OF MANAGEMENT.pptxMANAGEMENT  ROLE OF MANAGEMENT.pptx
MANAGEMENT ROLE OF MANAGEMENT.pptx
 
Chapter 1 Meaning and Significance of Management.pdf
Chapter 1 Meaning and Significance of Management.pdfChapter 1 Meaning and Significance of Management.pdf
Chapter 1 Meaning and Significance of Management.pdf
 
Lesson 1 HPRINMGMT
Lesson 1 HPRINMGMTLesson 1 HPRINMGMT
Lesson 1 HPRINMGMT
 
Chapter 1 intro to mgmt + planning 4 students
Chapter 1 intro to mgmt + planning 4 studentsChapter 1 intro to mgmt + planning 4 students
Chapter 1 intro to mgmt + planning 4 students
 
MB0038 – Management Process and Organization Behavior
 MB0038 – Management Process and Organization Behavior MB0038 – Management Process and Organization Behavior
MB0038 – Management Process and Organization Behavior
 
Ch1 Managemnet and Organization
Ch1 Managemnet and OrganizationCh1 Managemnet and Organization
Ch1 Managemnet and Organization
 
1. management
1. management1. management
1. management
 

More from Preeti Bhaskar

Instructional Approaches.pptx
Instructional Approaches.pptxInstructional Approaches.pptx
Instructional Approaches.pptx
Preeti Bhaskar
 
training & development
training & developmenttraining & development
training & development
Preeti Bhaskar
 
Learning
LearningLearning
Learning
Preeti Bhaskar
 
Trainer’s Role
Trainer’s RoleTrainer’s Role
Trainer’s Role
Preeti Bhaskar
 
Training Evaluation and Measuremen.pptx
Training Evaluation and Measuremen.pptxTraining Evaluation and Measuremen.pptx
Training Evaluation and Measuremen.pptx
Preeti Bhaskar
 
training evaluation.pptx
training evaluation.pptxtraining evaluation.pptx
training evaluation.pptx
Preeti Bhaskar
 
Designing and Conducting Training Program.pptx
Designing and Conducting Training Program.pptxDesigning and Conducting Training Program.pptx
Designing and Conducting Training Program.pptx
Preeti Bhaskar
 
Employee Development
Employee DevelopmentEmployee Development
Employee Development
Preeti Bhaskar
 
Training Evaluation
Training EvaluationTraining Evaluation
Training Evaluation
Preeti Bhaskar
 
Training Methods and Transfer of Training
Training Methods and Transfer of TrainingTraining Methods and Transfer of Training
Training Methods and Transfer of Training
Preeti Bhaskar
 
Training and development
Training and development Training and development
Training and development
Preeti Bhaskar
 
Igniting Entrepreneurial Success.pdf
Igniting Entrepreneurial Success.pdfIgniting Entrepreneurial Success.pdf
Igniting Entrepreneurial Success.pdf
Preeti Bhaskar
 
human capital management.pptx
human capital management.pptxhuman capital management.pptx
human capital management.pptx
Preeti Bhaskar
 
Motivation
MotivationMotivation
Motivation
Preeti Bhaskar
 
Communication
CommunicationCommunication
Communication
Preeti Bhaskar
 
Power and leadership
Power and leadership Power and leadership
Power and leadership
Preeti Bhaskar
 
Organizational Culture
Organizational CultureOrganizational Culture
Organizational Culture
Preeti Bhaskar
 
Organizational Structure
Organizational StructureOrganizational Structure
Organizational Structure
Preeti Bhaskar
 
Planning and decision making
Planning and decision making Planning and decision making
Planning and decision making
Preeti Bhaskar
 
recruitment and selection
recruitment and selection recruitment and selection
recruitment and selection
Preeti Bhaskar
 

More from Preeti Bhaskar (20)

Instructional Approaches.pptx
Instructional Approaches.pptxInstructional Approaches.pptx
Instructional Approaches.pptx
 
training & development
training & developmenttraining & development
training & development
 
Learning
LearningLearning
Learning
 
Trainer’s Role
Trainer’s RoleTrainer’s Role
Trainer’s Role
 
Training Evaluation and Measuremen.pptx
Training Evaluation and Measuremen.pptxTraining Evaluation and Measuremen.pptx
Training Evaluation and Measuremen.pptx
 
training evaluation.pptx
training evaluation.pptxtraining evaluation.pptx
training evaluation.pptx
 
Designing and Conducting Training Program.pptx
Designing and Conducting Training Program.pptxDesigning and Conducting Training Program.pptx
Designing and Conducting Training Program.pptx
 
Employee Development
Employee DevelopmentEmployee Development
Employee Development
 
Training Evaluation
Training EvaluationTraining Evaluation
Training Evaluation
 
Training Methods and Transfer of Training
Training Methods and Transfer of TrainingTraining Methods and Transfer of Training
Training Methods and Transfer of Training
 
Training and development
Training and development Training and development
Training and development
 
Igniting Entrepreneurial Success.pdf
Igniting Entrepreneurial Success.pdfIgniting Entrepreneurial Success.pdf
Igniting Entrepreneurial Success.pdf
 
human capital management.pptx
human capital management.pptxhuman capital management.pptx
human capital management.pptx
 
Motivation
MotivationMotivation
Motivation
 
Communication
CommunicationCommunication
Communication
 
Power and leadership
Power and leadership Power and leadership
Power and leadership
 
Organizational Culture
Organizational CultureOrganizational Culture
Organizational Culture
 
Organizational Structure
Organizational StructureOrganizational Structure
Organizational Structure
 
Planning and decision making
Planning and decision making Planning and decision making
Planning and decision making
 
recruitment and selection
recruitment and selection recruitment and selection
recruitment and selection
 

Recently uploaded

Final ebook Keeping the Memory @live.pdf
Final ebook Keeping the Memory @live.pdfFinal ebook Keeping the Memory @live.pdf
Final ebook Keeping the Memory @live.pdf
Zuzana Mészárosová
 
2024 KWL Back 2 School Summer Conference
2024 KWL Back 2 School Summer Conference2024 KWL Back 2 School Summer Conference
2024 KWL Back 2 School Summer Conference
KlettWorldLanguages
 
L1 L2- NLC PPT for Grade 10 intervention
L1 L2- NLC PPT for Grade 10 interventionL1 L2- NLC PPT for Grade 10 intervention
L1 L2- NLC PPT for Grade 10 intervention
RHODAJANEAURESTILA
 
Beginner's Guide to Bypassing Falco Container Runtime Security in Kubernetes ...
Beginner's Guide to Bypassing Falco Container Runtime Security in Kubernetes ...Beginner's Guide to Bypassing Falco Container Runtime Security in Kubernetes ...
Beginner's Guide to Bypassing Falco Container Runtime Security in Kubernetes ...
anjaliinfosec
 
NLC Grade 3.................................... ppt.pptx
NLC Grade 3.................................... ppt.pptxNLC Grade 3.................................... ppt.pptx
NLC Grade 3.................................... ppt.pptx
MichelleDeLaCruz93
 
Ardra Nakshatra (आर्द्रा): Understanding its Effects and Remedies
Ardra Nakshatra (आर्द्रा): Understanding its Effects and RemediesArdra Nakshatra (आर्द्रा): Understanding its Effects and Remedies
Ardra Nakshatra (आर्द्रा): Understanding its Effects and Remedies
Astro Pathshala
 
AI Risk Management: ISO/IEC 42001, the EU AI Act, and ISO/IEC 23894
AI Risk Management: ISO/IEC 42001, the EU AI Act, and ISO/IEC 23894AI Risk Management: ISO/IEC 42001, the EU AI Act, and ISO/IEC 23894
AI Risk Management: ISO/IEC 42001, the EU AI Act, and ISO/IEC 23894
PECB
 
Views in Odoo - Advanced Views - Pivot View in Odoo 17
Views in Odoo - Advanced Views - Pivot View in Odoo 17Views in Odoo - Advanced Views - Pivot View in Odoo 17
Views in Odoo - Advanced Views - Pivot View in Odoo 17
Celine George
 
ARCHITECTURAL PATTERNS IN HISTOPATHOLOGY pdf- [Autosaved].pdf
ARCHITECTURAL PATTERNS IN HISTOPATHOLOGY  pdf-  [Autosaved].pdfARCHITECTURAL PATTERNS IN HISTOPATHOLOGY  pdf-  [Autosaved].pdf
ARCHITECTURAL PATTERNS IN HISTOPATHOLOGY pdf- [Autosaved].pdf
DharmarajPawar
 
The membership Module in the Odoo 17 ERP
The membership Module in the Odoo 17 ERPThe membership Module in the Odoo 17 ERP
The membership Module in the Odoo 17 ERP
Celine George
 
Lecture_Notes_Unit4_Chapter_8_9_10_RDBMS for the students affiliated by alaga...
Lecture_Notes_Unit4_Chapter_8_9_10_RDBMS for the students affiliated by alaga...Lecture_Notes_Unit4_Chapter_8_9_10_RDBMS for the students affiliated by alaga...
Lecture_Notes_Unit4_Chapter_8_9_10_RDBMS for the students affiliated by alaga...
Murugan Solaiyappan
 
The basics of sentences session 9pptx.pptx
The basics of sentences session 9pptx.pptxThe basics of sentences session 9pptx.pptx
The basics of sentences session 9pptx.pptx
heathfieldcps1
 
Principles of Roods Approach!!!!!!!.pptx
Principles of Roods Approach!!!!!!!.pptxPrinciples of Roods Approach!!!!!!!.pptx
Principles of Roods Approach!!!!!!!.pptx
ibtesaam huma
 
ENGLISH-7-CURRICULUM MAP- MATATAG CURRICULUM
ENGLISH-7-CURRICULUM MAP- MATATAG CURRICULUMENGLISH-7-CURRICULUM MAP- MATATAG CURRICULUM
ENGLISH-7-CURRICULUM MAP- MATATAG CURRICULUM
HappieMontevirgenCas
 
How to Show Sample Data in Tree and Kanban View in Odoo 17
How to Show Sample Data in Tree and Kanban View in Odoo 17How to Show Sample Data in Tree and Kanban View in Odoo 17
How to Show Sample Data in Tree and Kanban View in Odoo 17
Celine George
 
Chapter-2-Era-of-One-party-Dominance-Class-12-Political-Science-Notes-2 (1).pptx
Chapter-2-Era-of-One-party-Dominance-Class-12-Political-Science-Notes-2 (1).pptxChapter-2-Era-of-One-party-Dominance-Class-12-Political-Science-Notes-2 (1).pptx
Chapter-2-Era-of-One-party-Dominance-Class-12-Political-Science-Notes-2 (1).pptx
Brajeswar Paul
 
Conducting exciting academic research in Computer Science
Conducting exciting academic research in Computer ScienceConducting exciting academic research in Computer Science
Conducting exciting academic research in Computer Science
Abhik Roychoudhury
 
How to Install Theme in the Odoo 17 ERP
How to  Install Theme in the Odoo 17 ERPHow to  Install Theme in the Odoo 17 ERP
How to Install Theme in the Odoo 17 ERP
Celine George
 
eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
siemaillard
 

Recently uploaded (20)

Final ebook Keeping the Memory @live.pdf
Final ebook Keeping the Memory @live.pdfFinal ebook Keeping the Memory @live.pdf
Final ebook Keeping the Memory @live.pdf
 
2024 KWL Back 2 School Summer Conference
2024 KWL Back 2 School Summer Conference2024 KWL Back 2 School Summer Conference
2024 KWL Back 2 School Summer Conference
 
L1 L2- NLC PPT for Grade 10 intervention
L1 L2- NLC PPT for Grade 10 interventionL1 L2- NLC PPT for Grade 10 intervention
L1 L2- NLC PPT for Grade 10 intervention
 
Beginner's Guide to Bypassing Falco Container Runtime Security in Kubernetes ...
Beginner's Guide to Bypassing Falco Container Runtime Security in Kubernetes ...Beginner's Guide to Bypassing Falco Container Runtime Security in Kubernetes ...
Beginner's Guide to Bypassing Falco Container Runtime Security in Kubernetes ...
 
NLC Grade 3.................................... ppt.pptx
NLC Grade 3.................................... ppt.pptxNLC Grade 3.................................... ppt.pptx
NLC Grade 3.................................... ppt.pptx
 
Ardra Nakshatra (आर्द्रा): Understanding its Effects and Remedies
Ardra Nakshatra (आर्द्रा): Understanding its Effects and RemediesArdra Nakshatra (आर्द्रा): Understanding its Effects and Remedies
Ardra Nakshatra (आर्द्रा): Understanding its Effects and Remedies
 
AI Risk Management: ISO/IEC 42001, the EU AI Act, and ISO/IEC 23894
AI Risk Management: ISO/IEC 42001, the EU AI Act, and ISO/IEC 23894AI Risk Management: ISO/IEC 42001, the EU AI Act, and ISO/IEC 23894
AI Risk Management: ISO/IEC 42001, the EU AI Act, and ISO/IEC 23894
 
Views in Odoo - Advanced Views - Pivot View in Odoo 17
Views in Odoo - Advanced Views - Pivot View in Odoo 17Views in Odoo - Advanced Views - Pivot View in Odoo 17
Views in Odoo - Advanced Views - Pivot View in Odoo 17
 
ARCHITECTURAL PATTERNS IN HISTOPATHOLOGY pdf- [Autosaved].pdf
ARCHITECTURAL PATTERNS IN HISTOPATHOLOGY  pdf-  [Autosaved].pdfARCHITECTURAL PATTERNS IN HISTOPATHOLOGY  pdf-  [Autosaved].pdf
ARCHITECTURAL PATTERNS IN HISTOPATHOLOGY pdf- [Autosaved].pdf
 
The membership Module in the Odoo 17 ERP
The membership Module in the Odoo 17 ERPThe membership Module in the Odoo 17 ERP
The membership Module in the Odoo 17 ERP
 
Lecture_Notes_Unit4_Chapter_8_9_10_RDBMS for the students affiliated by alaga...
Lecture_Notes_Unit4_Chapter_8_9_10_RDBMS for the students affiliated by alaga...Lecture_Notes_Unit4_Chapter_8_9_10_RDBMS for the students affiliated by alaga...
Lecture_Notes_Unit4_Chapter_8_9_10_RDBMS for the students affiliated by alaga...
 
The basics of sentences session 9pptx.pptx
The basics of sentences session 9pptx.pptxThe basics of sentences session 9pptx.pptx
The basics of sentences session 9pptx.pptx
 
Principles of Roods Approach!!!!!!!.pptx
Principles of Roods Approach!!!!!!!.pptxPrinciples of Roods Approach!!!!!!!.pptx
Principles of Roods Approach!!!!!!!.pptx
 
ENGLISH-7-CURRICULUM MAP- MATATAG CURRICULUM
ENGLISH-7-CURRICULUM MAP- MATATAG CURRICULUMENGLISH-7-CURRICULUM MAP- MATATAG CURRICULUM
ENGLISH-7-CURRICULUM MAP- MATATAG CURRICULUM
 
How to Show Sample Data in Tree and Kanban View in Odoo 17
How to Show Sample Data in Tree and Kanban View in Odoo 17How to Show Sample Data in Tree and Kanban View in Odoo 17
How to Show Sample Data in Tree and Kanban View in Odoo 17
 
Chapter-2-Era-of-One-party-Dominance-Class-12-Political-Science-Notes-2 (1).pptx
Chapter-2-Era-of-One-party-Dominance-Class-12-Political-Science-Notes-2 (1).pptxChapter-2-Era-of-One-party-Dominance-Class-12-Political-Science-Notes-2 (1).pptx
Chapter-2-Era-of-One-party-Dominance-Class-12-Political-Science-Notes-2 (1).pptx
 
“A NOSSA CA(U)SA”. .
“A NOSSA CA(U)SA”.                      .“A NOSSA CA(U)SA”.                      .
“A NOSSA CA(U)SA”. .
 
Conducting exciting academic research in Computer Science
Conducting exciting academic research in Computer ScienceConducting exciting academic research in Computer Science
Conducting exciting academic research in Computer Science
 
How to Install Theme in the Odoo 17 ERP
How to  Install Theme in the Odoo 17 ERPHow to  Install Theme in the Odoo 17 ERP
How to Install Theme in the Odoo 17 ERP
 
eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
eeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee
 

Overview of Management

  • 2. Outcome1: Define management terms and concepts including planning, organizing, directing and controlling; Identify the skills needed for supervisory, mid-level and top management positions; • Contents: • Definitions of Management • Management: A Science or an Art? • Management Functions • Managerial Roles Responsibilities • Management Levels • Managerial Skills 2
  • 3. Essential Reading Rao P. and Pande H (2009), Principles and Practice of Management, Global Media. Chapter One; Link:https://ebookcentral.proquest.com/lib/momp/detail.action?docID=3011383&query=Principl es+of+management Management 6th Edition by Stephen P Robbins & Mary Coulter published by Prentice Hall International Editions link: https://shankar9119.files.wordpress.com/2013/07/management-11th- edn-by-stephen-p-robbins-mary-coulter-pdf-qwerty80.pdf (pages: 4-19) Open Educational Resource 1. www.Saylor.org/site/textbooks/Principles%20of20Management .pdf 2.http://www.businessmanagementideas.com/management/fundamentals-of- organising/organising-meaning-process-and-principles/4845=Principles+of+management
  • 4. “ The art of getting things done through People.” Mary Parker “The process and maintaining an environment in which individuals working together in groups, efficiently accomplish selected aims.” (Harold Koontz & Weihrich) 4 Definition of Management
  • 5. Meaning Management is the process of planning and organising the resources and activities of a business to achieve specific goals in the most effective and efficient manner possible. •Efficiency in management refers to the completion of tasks correctly and at minimal costs. •Effectiveness in management relates to the completion of tasks within specific timelines to yield tangible results. 5
  • 6. Management: A Science or An Art or Both? 6 Rao P. and Pande H (2009), Principles and Practice of Management, Global Media. Chapter One; Page 5 Link:https://ebookcentral.proquest.com/lib/momp/detail.action?docID=3011383&query=Principles+of+management
  • 7. Management as a Science 7 Science is a systematic body of knowledge of data concerning a selected field of study that contains general facts which explain a phenomenon.” •It involves scientific techniques in all aspects of a situation. •It uses a step by step control procedure. •It determines the cause and effect relationship between two or more variables. •It can be universally applied. •It teaches to the know-how of doing things.
  • 8. Management as an Art 8 Art refers to the application of knowledge (methods and principles) & skill to get desired results. •It involves personalized knowledge and skill in all aspects of a situation. •It depends on human common sense and understanding. •It cannot determine the cause and effect relationship between variable factors. •It cannot be universally applied. •It teaches to do know-how of doing things.
  • 9. 9
  • 10. Management can be considered as both science as well as an art. • Management is science because of several reasons like - it has universally accepted principles, it has cause and effect relationship etc, and at the same time it is art because it requires perfection through practice, practical knowledge, creativity, personal skills etc. Example: • A manager to be successful in his profession must acquire the knowledge of science & the art of applying it. Therefore management is a judicious blend of science as well as an art because it proves the principles and the way these principles are applied is a matter of art. Science teaches to ‘know’ and art teaches to ‘do’. • A person cannot become a good singer unless he has knowledge about various ragas & he also applies his personal skill in the art of singing. Same way it is not sufficient for manager to first know the principles but he must also apply them in solving various managerial problems that is why, science and art are not mutually exclusive but they are complementary to each other (like tea and biscuit, bread and butter etc.). 10
  • 12. Functions of Management • Planning: When you think of planning in a management role, think about it as the process of choosing appropriate goals and actions to pursue and then determining what strategies to use, what actions to take, and deciding what resources are needed to achieve the goals. • Organizing: This process of establishing worker relationships allows workers to work together to achieve their organizational goals. • Staffing: Recruiting and selecting employees for positions within the company (within teams and departments). • Directing: This function involves articulating a vision, energizing employees, inspiring and motivating people using vision, influence, persuasion, and effective communication skills. • Controlling: Evaluate how well you are achieving your goals, improving performance, taking actions. Put processes in place to help you establish standards, so you can measure, compare, and make decisions. 12
  • 13. 13 “Planning is deciding in advance what to do, how to do it, where to do it and who is to do it” Planning is a pre-decided course of action which will be taken in future. It deals with the determination of objectives to be achieved and the activities required achieving the objectives. For proper planning, the following points should be decided in advance: i. What is to be done in future? ii. How it is to be done; iii. Where it is to be done; iv. When it is to be done; v. By whom it is to be done. https://www.google.com/url?sa=i&source=images&cd=&ved=2ahUKEwiQgv2ewf_hAhWKDOwKHZlACVUQjRx6BAg BEAU&url=https%3A%2F%2Fwww.managementstudyhq.com%2Ffunctions-of- management.html&psig=AOvVaw1JuJpqduP-1BdUAojyZQj3&ust=1556977976019141 Planning
  • 14. 14 Example The organization's goal is to improve company sales. The manager first needs to decide which steps are necessary to accomplish that goal. These steps may include increasing advertising, arranging more inventory, and increasing sales staff etc. These necessary steps are developed into a plan. When the plan is in place, the manager can follow it to accomplish the goal of improving company sales.
  • 15. 15 “Process of establishing relationships among people, tasks and activities so that organization’s resources are integrated and coordinated to attain its objectives efficiently and effectively”. (Pearce and Robinson) Processes involved: 1. Identification of work, 2. Grouping of work into smaller groups, 3. Assigning work to every individual at every level of department, 4. Defining its authority and responsibility, 5. Establishing relationships among people to organisational goals. Organizing
  • 16. 16 • Staffing may be defined as the process of hiring and developing the required personnel to fill in the various positions in the organization. • It involves estimating the number and type of personnel required in an organization. • It involves developing and improving their knowledge, competencies and performance. Staffing
  • 17. 17 Directing is an aspect of management that deals directly with influencing, guiding, supervising, and motivating staff for the achievement of organizational goals. Directing Elements • Supervision: To oversee the work of staff. Supervision is the act of coaching, reflecting, and directing work and workers. • Motivation: To inspire, stimulate, and encourage staff. • Leadership: To guide and influence the work of staff in a purposeful direction. • Communication: To creates mutual understanding between management & other members of the organization. The manager should explain in simple and clear terms what to do, how to do & whom to do to the workers. Directing
  • 18. 18 Controlling is the process of assessing the organization's progress toward accomplishing its goals. It includes monitoring the implementation of a plan and correcting deviations from that plan Controlling process include 4 steps: 1. Set standard 2. Measure actual performance 2.Compare actual performance with the plans and standards, 3. identification of deviations (gaps) 4. Correcting of identified deviations. . Controlling
  • 19. MANAGERIAL ROLES • Managerial roles are specific behaviors associated with the task of management. As a manager, you hold a position that requires you to perform and handle a variety of responsibilities regularly. • Henry Mintzberg has categorized Managers’ roles into three basic categories which include: • 1. Interpersonal Roles : ( figurehead, leader & liaison) • 2. Informational Roles: (monitor, disseminator, spokesman) • 3. Decisional Roles: (entrepreneur, disturbance handler, resource allocator & negotiator)
  • 21. Interpersonal roles Figurehead Role : • Perform the duties of ceremonial nature as head (taking customers for lunch.) Leader Role: • Coordinates the work & leads/guides his subordinates • have formal authority, power to exercise & get the things done Liaison Role: • Maintains a network of contacts and information sources outside the top management in order to obtain information & assistance. How it can be done? Inside: The manager motivates, communicates, encourages team spirit; Outside: liaison with external sources by attending meetings, conferences, etc. 21
  • 22. Informational roles Monitor's Role: • Seek and receive variety of information regarding the issues that may affect the organization. Disseminator's Role: • Transmits information to subordinates, peers, and superiors within the Organization. Spokesman's Role: • Transmit information to key groups and people in the task environment: insiders-(superiors, directors), outsiders-(shareholders, customers & government) 22
  • 23. Decisional roles Entrepreneurial Role: • Take initiative for doing new thing and make changes or improvements in the existing activities of the Organization. Disturbance Handler Role: • Takes corrective action in times of disturbance or crisis (workers' strike, declining sales, bankruptcy of a major customer etc. Resource Allocator's Role: • Allocates corporate resources, divide work and delegate authority among his subordinates Negotiator's Role: • Represents the corporation in negotiating important agreements. 23 https://hrdailyadvisor.blr.com/2014/09/08/open-door-policy- what-does-it-mean-for-you/
  • 24. 24 Many Roles Managers Play in an Organization Role Description Example Information Roles Monitor •Seeks out and gathers information relevant to the organization •Finding out about legal restrictions on new product technology Disseminator •Provides information where it is needed in the organization •Providing current production figures to workers on the assembly line Spokesperson •Transmits information to people outside the organization •Representing the company at a shareholders’ meeting Interpersonal Roles Figurehead •Represents the company in a symbolic way •Cutting the ribbon at ceremony for the opening of a new building Leader •Guides and motivates employees to achieve organizational goals •Helping subordinates to set monthly performance goals Liaison •Acts as a go-between among individuals inside and outside the organization •Representing the retail sales division of the company at a regional sales meeting Decisional Roles Entrepreneur •Searches out new opportunities and initiates change •Implementing a new production process using new technology Disturbance handler •Handles unexpected events and crises •Handling a crisis situation such as a fire Resource allocator •Designates the use of financial, human, and other organizational resources •Approving the funds necessary to purchase computer equipment and hire personnel Negotiator •Represents the company at negotiating processes •Participating in salary negotiations with union representatives
  • 25. Management levels • Levels of management refer to the hierarchy of job positions of organisations representing authority, responsibility and for maintaining relationships in the organization. • Level of Management determines the chain of command in an organization. This chain of command helps in dividing the work and ensures that the vision conceptualized by the top-level management is executed by the middle and lower level management • These levels determine the duties of various manager positions, including who they report to and who reports to them. • There are three levels of management : • Top level management • Middle-level management • Lower level management 25
  • 26. 26 BOD, CEO, Chairman, MD, President etc. Departmental manager( sales ,HR, finance) etc. Supervisor, foreman , inspector etc.
  • 27. Top Level Management 27 The top management level consists of the president, vice president, the board of directors, chief operating officer (COO), chief executive officer (CEO), and chief financial officer (CFO). • Responsible for the overall management and performance of the company • To lay down the policies and objective of the organization • Strategizing the plans of the enterprise and aligning competent managers to the departments or middle level to carry them out. • Keeping the communication between the enterprise and the outside world. • Is responsible for the welfare and the survival of the organization. It makes all possible efforts for the continuous growth of the organization Rao P. and Pande H (2009), Principles and Practice of Management, Global Media. Chapter One; Page 5 Link:https://ebookcentral.proquest.com/lib/momp/detail.action?docID=3011383&query=Principles+of+management
  • 28. 28 Middle Level Management includes managers of: Production departments, Marketing departments, Finance departments, Human Resource departments, Research Development departments etc • Middle-level managers are responsible for executing organizational plans which comply with the company’s policies. • To carry out the plans of the organization according to policies and directives laid down by the top-level management. • They act as an intermediary between top-level and low-level management. • Executing organizational plans in conformance with the company’s policies and the objectives of the top management; • Defining and discussing information and policies from top management to lower management; • Inspiring and providing guidance to low-level managers towards better performance. Rao P. and Pande H (2009), Principles and Practice of Management, Global Media. Chapter One; Page 5 Link:https://ebookcentral.proquest.com/lib/momp/detail.action?docID=3011383&query=Principles+of+management Middle Level Management
  • 29. • . • • 29 • Supervisors, section leads, and foremen First-Line or First-Level 'or Junior Managers are examples of low-level management titles. • They are primarily concerned with the execution and coordination of day-to-day workflow that ensures completion of projects and that deliverables are met. • They allocate tasks and responsibilities to the operative employees. • To give instruction and guided direction to workers on their day to day jobs. • To give periodic reports of the workers to the higher-level managers. • Supervisors, Through their efforts the worth of the output is reported, wastage of substances is reduced, and security measures are affirmed. Lower Level Management
  • 30. 30 •Define levels of management, enumerate them and write the functions to be performed at those levels (a) Top level management •This level of management consists of the senior most executive level of an organisation. •Their chief task is to lay down overall goals, policies, and strategies for the organisation and to communicate with the middle level of management. Following are the main designations assigned to individuals working at this level: •Managing Director •Board of Directors •Chairperson •Chief executive Officers •Chief product Officers •Chief technology Officers Functions performed at top level of management are : •Making strategies and goals for the organisation. •Taking decisions regarding activities to be performed. •Framing policies for the organisation. •Responsible for welfare and survival of the organisation. (b) Middle level management •This level of management consists of executives working between top-level and supervisory level. •They interpret and implement the policies, coordinate all activities, ensure availability of resources and execute the policies framed by top- level management. They consist of: •Divisional heads and sub-divisional heads. •Departmental heads like purchase manager, sales manager, finance manager, personnel manager etc. •Plant superintendent. Functions performed at the middle level of management are : •Interpret the policies to lower management. •Taking decisions regarding the number of personnel in the department. •Assigning duties and responsibilities to employees in their department. •Convey suggestions and grievances of the supervisory level to the top level for the overall smooth functioning of the organisation. •Liable for the ultimate production of respective departments. •To act as a link between the lower level and the management. (c) Lower level management Supervisory/Lower/Operational level management •This level of management operates between middle-level management and operative workforce. This level consists of: •Supervisors •Foremen •Inspectors Functions performed at the lower level of management are: •Providing on the job training to the workers •Ensuring the good performance of the workers •Giving feedback to the workers •Influence others to work more by setting an example •Responsible for group unity •Act as a link between the management and the workers
  • 31. Your grandfather has retired as the director of a manufacturing company. At what level of management was he working? Different types of functions are performed at this level. State one function performed at this level of management. 31 Answer: Top level (a) Functions of top level management •To lay down organisational goals, policies and strategy formulation. •Organising, controlling and monitoring the activities •Resource allocation •Approval of budget •Overall control of work performance
  • 32. Managerial Skills 32 Managerial skills are the knowledge and ability of the individuals in a managerial position to fulfill some specific management activities or tasks. This knowledge and ability can be learned and practiced. However, they also can be acquired through the practical implementation of required activities and tasks. Therefore, you can develop each skill through learning and practical experience as a manager. Managerial Skills include:  Conceptual skills  Technical skills  Human skills
  • 34. Conceptual skills • . • • • Ability to see the organization in a “big picture” • It is the ability to work with ideas and concepts • Creating visions, strategic plans and setting direction • Conceptual skill is the ability to coordinate and integrates all of an organization’s interests and activities. Examples of Conceptual Skills: Suggesting a new product line for a company, introducing computer technology to the organization’s operations, or entering the international market; for deciding this magnitude, a manager requires conceptual skill is his personality.
  • 35. • Technical skill is knowledge about and proficiency in a specific type of work or activity. It includes competencies in a specialized area, analytical ability, and the ability to use appropriate tools and techniques’. • Technical skills play an essential role in producing the actual products a company is designed to produce. • Having appropriate technical skills signifies that the person is competent and knowledgeable with respect to the activities specific to an organization, the organization’s rules and standard operating procedures, and the organization’s products and services. Examples of Technical Skills: • For a Software Company the following skills or knowledge areas can be considered as technical skills; Knowledge of Unix/Linux Operating System, Java/C++/Perl Programming Language, MySQL/Oracle Database Management, XML - Extensible Markup Language, HTML Skills, etc. • In an accounting firm, the technical skills might include an understanding of generally accepted accounting principles, accounting principles, knowledge of commercial laws, knowledge of tax laws, etc. Technical skills
  • 36. • . • • 36 • Human skills are people skills that enable the manager to work effectively with subordinates, peers, and superiors. • Creating an atmosphere of trust where employees can feel comfortable and empowered to contribute their best Examples of Human Skills: Some human skills that are generally considered important are effective communication (both verbal and written), motivating others, and creation a positive attitude, development of cooperation and team spirit, etc. Management 6th Edition by Stephen P Robbins & Mary Coulter published by Prentice Hall International Editions link: https://shankar9119.files.wordpress.com/2013/07/management-11th-edn-by-stephen-p-robbins-mary-coulter-pdf-qwerty80.pdf (pages: 4- 19) Human skills
  • 37. 37 : Managerial Skills As per Levels Managers in different levels should have managerial skills to be able to help the organizations reach their goals
  • 38. 38