Your grandfather was working at the top level of management as the director of a manufacturing company.
One function performed at the top level of management is strategy formulation. As the director, your grandfather would have been responsible for laying down the overall goals, policies and strategies for the company to guide its operations and growth.
Directing is the process by which managers guide subordinates to effectively achieve organizational objectives. It involves functions like motivation, communication, supervision, and leadership. Directing is important as it initiates action, integrates employee efforts, facilitates implementation of changes, and creates balance in the organization. The principles of directing include maximizing individual contribution, maintaining harmony of objectives, ensuring unity of direction, and employing appropriate direction techniques. Elements of direction are supervision, leadership, motivation, coordination, and communication & understanding. Direction differs from supervision in that direction involves setting policies and occurs at higher levels, while supervision focuses on implementation and occurs at lower levels.
This document provides an introduction to fundamental management concepts. It defines key terms like organization, management, and manager. It describes the main functions of management as planning, organizing, leading, and controlling. It discusses different management levels and skills needed at each level. The history of management theories is reviewed, including scientific management, administrative management, and bureaucratic management. Classical and behavioral perspectives on management are compared. Contingency theory and the systems approach to management are also introduced.
While management and leadership must work together, they have distinct roles. A manager focuses on planning, organizing, coordinating, and ensuring things run smoothly through systems and structure. A leader inspires and motivates people by originating new ideas and challenging the status quo with a long-term vision through trust and innovation. Effective organizations require both management and leadership working in tandem.
The document discusses the key concepts and functions of management. It describes management as getting work done through people organized in groups. It also outlines the three levels of management - top, middle, and lower. The key functions of management are then defined, including planning, organizing, staffing, directing, coordinating, reporting, and budgeting. These functions help ensure effective allocation of resources and coordination across organizational divisions to achieve goals.
Managers play several key roles in organizations, including overseeing daily operations, setting goals, delegating tasks, enforcing policies, and evaluating performance. Effective management styles include directive (close oversight), authoritative (setting a clear vision), affiliative (focusing on employee happiness), participative (encouraging participation in decisions), pacesetting (setting high standards), and coaching (helping employees develop). The most appropriate style depends on the employees, tasks, and current business situation. Overall, managers are responsible for the coordination and success of organizational activities through both management and leadership.
The document provides an overview of principles of management planning. It discusses the nature and purpose of planning, the planning process, types of planning including operational, tactical, strategic and contingency planning. It also covers objectives, setting objectives, and the importance of objectives. The planning process involves identification of opportunities, establishing objectives, developing planning premises, identifying alternatives, evaluating alternatives, selecting alternatives, formulating derivative plans, and establishing the sequence of activities. Objectives have a hierarchy, form a network, can be multiplicity, have a time span, and may be tangible or intangible.
The document outlines 14 principles of management described by Henri Fayol. Some of the key principles include:
1. Division of labor - Work should be divided according to individual expertise.
2. Unity of command - Subordinates should receive orders from one supervisor to avoid conflicting instructions.
3. Equity - Employees should be treated fairly, kindly, and justly to earn their devotion.
4. Order - Proper arrangement of resources and people is important for organization.
The principles provide guidelines for managerial decision making and help ensure unity of action, discipline, and that individual interests are subordinate to common organizational goals.
Administrative management theory and comparison of administrative vs scienti...
BRIEF TO ADMINISTRATIVE MANAGEMENT THEORY
HISTORY OF ADMINISTRATIVE MANAGEMENT THEORY
INTRODUCTION TO ADMINISTRATIVE MANAGEMENT THEORY
DEFINISTION OF ADMINISTRATIVE MANAGEMENT THEORY
WORKS OF HENRY FAYOL
PRINICIPLES OF ADMINISTRATIVE MANAGEMENT THEORY
COMPARISON OF ADMINISTRATIVE VS SCIENTIFIC MANAGEMENT THEORY
Frederick Herzberg proposed a two-factor theory of motivation in 1959, suggesting that job satisfaction and dissatisfaction are influenced by separate factors. He classified factors as either hygiene factors (extrinsic to the job) like salary and work conditions, which prevent dissatisfaction but do not motivate, or motivational factors (intrinsic to the job) like achievement and recognition, which generate satisfaction and motivate employees. The theory implies that managers should ensure adequate hygiene factors to avoid dissatisfaction and enrich jobs through motivational factors to improve performance and satisfaction.
This document summarizes the theories of several influential thinkers in management and organizational theory, including:
- Henry Fayol, who developed 14 principles of management and identified 5 main management functions: planning, organizing, commanding, coordinating, and controlling.
- Max Weber, who introduced the concept of bureaucracy as an efficient and rule-based form of organization, with characteristics like hierarchy, management by rules, functional specialization, and employment based on technical qualifications.
- Elton Mayo, who led the Hawthorne Studies which concluded that psychological and social factors are more important than physical conditions or financial incentives in motivating workers, in what became known as the Hawthorne Effect.
The document discusses the basics of management including its three main fields, functions, and definitions. It provides definitions of management from various authors that center around establishing goals, developing strategies to achieve goals, and coordinating activities. Management is described as the art of getting work done through others. The document also outlines six guidelines for effective management put forth by management professor George Miller. These guidelines focus on manager accountability, prioritizing management work, achieving coordination, unleashing employee creativity, and adjusting performance evaluations based on a company's growth stage.
Topics Covered :
Definition of Management
Science or Art
Manager Vs Entrepreneur
Types of managers managerial roles and skills
Evolution of Management – Scientific, human relations , system and contingency approaches
Types of Business organization - Sole proprietorship, partnership, company-public and private sector enterprises
Organization culture and Environment
Current trends and issues in Management.
The document discusses three levels of management: top, middle, and lower. It describes the characteristics of each level. The top level consists of directors and executives who focus on planning and policies. The middle level includes department managers who execute plans and coordinate activities. The lower level comprises supervisors who oversee operations and workers. While some skills may be innate, managers overall are developed through training rather than simply being "born".
The document discusses the differences between leadership and management. Leadership is defined as motivating a group of people to achieve a common goal, while management is responsible for setting objectives, organizing resources, and motivating staff to meet organizational aims. The document lists leadership positions like directors and management roles like managers. It also contrasts key traits of leaders and managers, noting that leaders design change, inspire people, and challenge the status quo, while managers focus on organizing change, consolidating efforts, and reflecting the status quo.
The document discusses the managerial role in healthcare. It covers the purpose of understanding executive leadership, organizational management, and strategic management. It also discusses Mintzberg's managerial roles, behavioral perspectives on management styles, integrating management and leadership skills, and the strategic perspective of healthcare management. It addresses challenges facing healthcare managers, such as medical errors, and the need to develop standardized knowledge and competencies for leadership.
Management involves planning, organizing, leading, and controlling organizational resources to achieve goals effectively and efficiently. The document outlines the traditional management functions and describes the types of managers (strategic, tactical, operational), skills required of managers (technical, interpersonal, conceptual), and levels of management (first-line, middle, top). Good managers focus on both effectiveness, doing the right things, and efficiency, doing things right, to accomplish organizational objectives with minimum waste of resources.
The document provides an overview of management and organization, describing key concepts such as the definition and scope of management, the importance of effectiveness and efficiency, characteristics of managers at different levels, and the roles and skills required of managers. It examines concepts like planning, organizing, staffing, leading, controlling, decision making, and communication. The document aims to help readers understand management principles and how organizations function.
The document discusses key concepts in management including definitions, functions, levels, and the evolution of management thought. It provides definitions of management as a process involving planning, organizing, leading, and controlling. The four main functions of management are planning, organizing, leading, and controlling. Management occurs at different organizational levels from first-line to middle to top managers. Early contributions to management concepts came from civilizations like the Romans, Babylonians, and Egyptians. Scientific management emerged in the late 19th/early 20th century focusing on operational efficiency. Other theorists like Fayol and Mintzberg further developed the field.
This document provides an introduction to management principles and practices. It defines management as the process of coordinating individual efforts to achieve organizational goals. The document outlines the key functions of management including planning, organizing, staffing, directing, and controlling. It also describes the different levels of management from top to middle to lower levels. Finally, the document discusses the meaning, definitions, and responsibilities of management.
1.1 Meaning of organization ,management, and
managers
1.1.1. Management as science or art
1.1.2. Management as a process with four functions
1.1.3. Importance of managers in organization
1.1.4. Concept of efficiency, effectiveness and
value addition to organization
1.2 Managerial roles
1.2.1 Interpersonal ,Informational and decisional roles
1.3 Managerial skill
1.3.1.Technical, Interpersonal and conceptual
skills
The document discusses the definition and functions of management, including planning, organizing, leading, and controlling. It describes management as the process of achieving organizational goals through coordinating human and other resources. The roles of managers are explained as including interpersonal roles like leadership, informational roles like monitoring, and decisional roles such as resource allocation.
Management involves planning, organizing, leading, and controlling resources to achieve organizational goals. The main functions of management are planning, organizing, staffing, directing, and controlling. Managers fulfill three roles - interpersonal, informational, and decisional. Management occurs at three levels - top managers set goals and strategy, middle managers oversee first line managers who supervise employees. Good conceptual, interpersonal, and technical skills allow managers to be effective. Studying management provides knowledge on how organizations work and increases leadership, career, and life skills.
The document discusses the fundamentals of management. It defines management as the application of planning, organizing, staffing, directing, and controlling functions to accomplish objectives in an efficient and effective manner. The five primary functions of managers are identified as planning, organizing, staffing, directing, and controlling. There are three levels of management: executive, middle, and first line. Managers have three major roles - interpersonal, informational, and decisional. Core management skills include technical skills, human relations skills, and conceptual skills.
This document provides an overview of organizational behavior and management foundations. It outlines 5 learning objectives, including describing what managers do and defining organizational behavior. It then discusses management as both an art and a science. The major functions of management are also defined, including planning, organizing, staffing, directing, and controlling.
This document provides an overview of key concepts in management. It defines management as the process of planning, organizing, leading and controlling work to achieve organizational goals. Management occurs at three levels - top management sets goals, middle management implements plans, and lower managers directly oversee work. Good management requires technical, human, and conceptual skills. Managers perform interpersonal, informational, and decisional roles like leading, monitoring environment, and allocating resources. The document outlines these concepts and roles in management.
This document provides an overview of management, including its definition, nature, objectives, importance, and levels. Management is defined as the process of planning, organizing, staffing, directing and controlling human efforts to achieve goals. It is a group activity that is goal-oriented, universal, and needed at all levels of an organization. The objectives of management include organizational objectives, social objectives, and individual objectives. Management is important as it allows for proper utilization of resources, growth, quality, risk minimization, innovation, and profits. Management occurs at three levels: top, middle, and low.
This document provides an overview of management principles and practices. It defines management and discusses how management involves tactfully managing men, technology, teams, competencies, objectives, and resources. The document also examines different definitions of management and describes management as involving functions like planning, organizing, leading, and controlling. It discusses management levels from top to middle to frontline supervision. Additionally, the document covers topics like leadership styles, Mintzberg's managerial roles, and the Blake and Mouton leadership grid model.
The talent management process is how you organize the management of your human resources. It is how you choose employees, how you hire them, and how (or if) you train them, motivate them, fire them, and so on.
Steps
1.Specify What Skills You Need.
2.Attract the Right People.
3.Onboard and Organize Work.
4.Strategize to Retain Your Best Talent.
5.Plan for Successions.
Principles
Alignment with strategy.
Internal consistency.
Cultural embeddedness.
Management involvement.
Balance of global and local needs.
Employer branding through differentiation
Directing is the process by which managers guide subordinates to effectively achieve organizational objectives. It involves functions like motivation, communication, supervision, and leadership. Directing is important as it initiates action, integrates employee efforts, facilitates implementation of changes, and creates balance in the organization. The principles of directing include maximizing individual contribution, maintaining harmony of objectives, ensuring unity of direction, and employing appropriate direction techniques. Elements of direction are supervision, leadership, motivation, coordination, and communication & understanding. Direction differs from supervision in that direction involves setting policies and occurs at higher levels, while supervision focuses on implementation and occurs at lower levels.
This document provides an introduction to fundamental management concepts. It defines key terms like organization, management, and manager. It describes the main functions of management as planning, organizing, leading, and controlling. It discusses different management levels and skills needed at each level. The history of management theories is reviewed, including scientific management, administrative management, and bureaucratic management. Classical and behavioral perspectives on management are compared. Contingency theory and the systems approach to management are also introduced.
While management and leadership must work together, they have distinct roles. A manager focuses on planning, organizing, coordinating, and ensuring things run smoothly through systems and structure. A leader inspires and motivates people by originating new ideas and challenging the status quo with a long-term vision through trust and innovation. Effective organizations require both management and leadership working in tandem.
The document discusses the key concepts and functions of management. It describes management as getting work done through people organized in groups. It also outlines the three levels of management - top, middle, and lower. The key functions of management are then defined, including planning, organizing, staffing, directing, coordinating, reporting, and budgeting. These functions help ensure effective allocation of resources and coordination across organizational divisions to achieve goals.
Managers play several key roles in organizations, including overseeing daily operations, setting goals, delegating tasks, enforcing policies, and evaluating performance. Effective management styles include directive (close oversight), authoritative (setting a clear vision), affiliative (focusing on employee happiness), participative (encouraging participation in decisions), pacesetting (setting high standards), and coaching (helping employees develop). The most appropriate style depends on the employees, tasks, and current business situation. Overall, managers are responsible for the coordination and success of organizational activities through both management and leadership.
The document provides an overview of principles of management planning. It discusses the nature and purpose of planning, the planning process, types of planning including operational, tactical, strategic and contingency planning. It also covers objectives, setting objectives, and the importance of objectives. The planning process involves identification of opportunities, establishing objectives, developing planning premises, identifying alternatives, evaluating alternatives, selecting alternatives, formulating derivative plans, and establishing the sequence of activities. Objectives have a hierarchy, form a network, can be multiplicity, have a time span, and may be tangible or intangible.
The document outlines 14 principles of management described by Henri Fayol. Some of the key principles include:
1. Division of labor - Work should be divided according to individual expertise.
2. Unity of command - Subordinates should receive orders from one supervisor to avoid conflicting instructions.
3. Equity - Employees should be treated fairly, kindly, and justly to earn their devotion.
4. Order - Proper arrangement of resources and people is important for organization.
The principles provide guidelines for managerial decision making and help ensure unity of action, discipline, and that individual interests are subordinate to common organizational goals.
Administrative management theory and comparison of administrative vs scienti...ErTARUNKASHNI
BRIEF TO ADMINISTRATIVE MANAGEMENT THEORY
HISTORY OF ADMINISTRATIVE MANAGEMENT THEORY
INTRODUCTION TO ADMINISTRATIVE MANAGEMENT THEORY
DEFINISTION OF ADMINISTRATIVE MANAGEMENT THEORY
WORKS OF HENRY FAYOL
PRINICIPLES OF ADMINISTRATIVE MANAGEMENT THEORY
COMPARISON OF ADMINISTRATIVE VS SCIENTIFIC MANAGEMENT THEORY
Frederick Herzberg proposed a two-factor theory of motivation in 1959, suggesting that job satisfaction and dissatisfaction are influenced by separate factors. He classified factors as either hygiene factors (extrinsic to the job) like salary and work conditions, which prevent dissatisfaction but do not motivate, or motivational factors (intrinsic to the job) like achievement and recognition, which generate satisfaction and motivate employees. The theory implies that managers should ensure adequate hygiene factors to avoid dissatisfaction and enrich jobs through motivational factors to improve performance and satisfaction.
This document summarizes the theories of several influential thinkers in management and organizational theory, including:
- Henry Fayol, who developed 14 principles of management and identified 5 main management functions: planning, organizing, commanding, coordinating, and controlling.
- Max Weber, who introduced the concept of bureaucracy as an efficient and rule-based form of organization, with characteristics like hierarchy, management by rules, functional specialization, and employment based on technical qualifications.
- Elton Mayo, who led the Hawthorne Studies which concluded that psychological and social factors are more important than physical conditions or financial incentives in motivating workers, in what became known as the Hawthorne Effect.
The document discusses the basics of management including its three main fields, functions, and definitions. It provides definitions of management from various authors that center around establishing goals, developing strategies to achieve goals, and coordinating activities. Management is described as the art of getting work done through others. The document also outlines six guidelines for effective management put forth by management professor George Miller. These guidelines focus on manager accountability, prioritizing management work, achieving coordination, unleashing employee creativity, and adjusting performance evaluations based on a company's growth stage.
Principles of Management (MG 6851) Unit i AntBMaro
Topics Covered :
Definition of Management
Science or Art
Manager Vs Entrepreneur
Types of managers managerial roles and skills
Evolution of Management – Scientific, human relations , system and contingency approaches
Types of Business organization - Sole proprietorship, partnership, company-public and private sector enterprises
Organization culture and Environment
Current trends and issues in Management.
The document discusses three levels of management: top, middle, and lower. It describes the characteristics of each level. The top level consists of directors and executives who focus on planning and policies. The middle level includes department managers who execute plans and coordinate activities. The lower level comprises supervisors who oversee operations and workers. While some skills may be innate, managers overall are developed through training rather than simply being "born".
The document discusses the differences between leadership and management. Leadership is defined as motivating a group of people to achieve a common goal, while management is responsible for setting objectives, organizing resources, and motivating staff to meet organizational aims. The document lists leadership positions like directors and management roles like managers. It also contrasts key traits of leaders and managers, noting that leaders design change, inspire people, and challenge the status quo, while managers focus on organizing change, consolidating efforts, and reflecting the status quo.
The document discusses the managerial role in healthcare. It covers the purpose of understanding executive leadership, organizational management, and strategic management. It also discusses Mintzberg's managerial roles, behavioral perspectives on management styles, integrating management and leadership skills, and the strategic perspective of healthcare management. It addresses challenges facing healthcare managers, such as medical errors, and the need to develop standardized knowledge and competencies for leadership.
Management involves planning, organizing, leading, and controlling organizational resources to achieve goals effectively and efficiently. The document outlines the traditional management functions and describes the types of managers (strategic, tactical, operational), skills required of managers (technical, interpersonal, conceptual), and levels of management (first-line, middle, top). Good managers focus on both effectiveness, doing the right things, and efficiency, doing things right, to accomplish organizational objectives with minimum waste of resources.
The document provides an overview of management and organization, describing key concepts such as the definition and scope of management, the importance of effectiveness and efficiency, characteristics of managers at different levels, and the roles and skills required of managers. It examines concepts like planning, organizing, staffing, leading, controlling, decision making, and communication. The document aims to help readers understand management principles and how organizations function.
The document discusses key concepts in management including definitions, functions, levels, and the evolution of management thought. It provides definitions of management as a process involving planning, organizing, leading, and controlling. The four main functions of management are planning, organizing, leading, and controlling. Management occurs at different organizational levels from first-line to middle to top managers. Early contributions to management concepts came from civilizations like the Romans, Babylonians, and Egyptians. Scientific management emerged in the late 19th/early 20th century focusing on operational efficiency. Other theorists like Fayol and Mintzberg further developed the field.
This document provides an introduction to management principles and practices. It defines management as the process of coordinating individual efforts to achieve organizational goals. The document outlines the key functions of management including planning, organizing, staffing, directing, and controlling. It also describes the different levels of management from top to middle to lower levels. Finally, the document discusses the meaning, definitions, and responsibilities of management.
1.1 Meaning of organization ,management, and
managers
1.1.1. Management as science or art
1.1.2. Management as a process with four functions
1.1.3. Importance of managers in organization
1.1.4. Concept of efficiency, effectiveness and
value addition to organization
1.2 Managerial roles
1.2.1 Interpersonal ,Informational and decisional roles
1.3 Managerial skill
1.3.1.Technical, Interpersonal and conceptual
skills
The document discusses the definition and functions of management, including planning, organizing, leading, and controlling. It describes management as the process of achieving organizational goals through coordinating human and other resources. The roles of managers are explained as including interpersonal roles like leadership, informational roles like monitoring, and decisional roles such as resource allocation.
Management involves planning, organizing, leading, and controlling resources to achieve organizational goals. The main functions of management are planning, organizing, staffing, directing, and controlling. Managers fulfill three roles - interpersonal, informational, and decisional. Management occurs at three levels - top managers set goals and strategy, middle managers oversee first line managers who supervise employees. Good conceptual, interpersonal, and technical skills allow managers to be effective. Studying management provides knowledge on how organizations work and increases leadership, career, and life skills.
The document discusses the fundamentals of management. It defines management as the application of planning, organizing, staffing, directing, and controlling functions to accomplish objectives in an efficient and effective manner. The five primary functions of managers are identified as planning, organizing, staffing, directing, and controlling. There are three levels of management: executive, middle, and first line. Managers have three major roles - interpersonal, informational, and decisional. Core management skills include technical skills, human relations skills, and conceptual skills.
This document provides an overview of organizational behavior and management foundations. It outlines 5 learning objectives, including describing what managers do and defining organizational behavior. It then discusses management as both an art and a science. The major functions of management are also defined, including planning, organizing, staffing, directing, and controlling.
This document provides an overview of key concepts in management. It defines management as the process of planning, organizing, leading and controlling work to achieve organizational goals. Management occurs at three levels - top management sets goals, middle management implements plans, and lower managers directly oversee work. Good management requires technical, human, and conceptual skills. Managers perform interpersonal, informational, and decisional roles like leading, monitoring environment, and allocating resources. The document outlines these concepts and roles in management.
The document discusses the concepts and functions of human resource management, including planning, organizing, leading, and controlling organizational resources to achieve goals. It describes the different levels of management from top to low-level managers and their roles. The roles and responsibilities of human resource professionals in establishing procedures, developing methods, and advising managers on human resource activities are also covered.
This document provides an overview of key topics in management including strategic planning, human resource management, marketing, and product management. It defines management and outlines its functions including planning, organizing, staffing, leading, and controlling. It describes the roles and skills of managers at different levels and discusses strategic planning processes. The levels of management and importance of functions to each level are also summarized.
The document provides an overview of classical management theory and scientific management. [1] Classical management theory focused on finding the "one best way" to perform tasks and manage in factories during the Industrial Revolution. [2] Scientific management, developed by Frederick Taylor, sought to increase productivity through greater efficiency, defined roles, and use of scientific methods to determine best practices. It separated planning from doing and emphasized standards, training, and incentives.
Management is the coordination and administration of tasks to achieve a goal. Such administration activities include setting the organization’s strategy and coordinating the efforts of staff to accomplish these objectives through the application of available resources. Management can also refer to the seniority structure of staff members within an organization.Companies and organizations need effective management to achieve business goals. There are different levels of management that aim to organise and coordinate the business functions of a company. If you're interested in becoming a manager, you may want to learn more about what a manager does. In this article, we discuss what management is and its unique characteristics, objectives, levels and functions.
Chapter 1 Meaning and Significance of Management.pdfjoydeepPaul48
This document provides an overview of management concepts including definitions of management, the roles and functions of managers, and classical management theories. It defines management as coordinating work through planning, organizing, leading and controlling to achieve organizational goals efficiently and effectively. Managers perform functions like planning, organizing, leading and controlling as well as roles such as interpersonal, informational, and decisional. Successful managers need technical, human and conceptual skills. Classical theories discussed include scientific management, which focused on efficiency, and Fayol's general management principles including division of work and unity of command.
The document discusses the roles and responsibilities of managers at different levels in an organization. It identifies 17 common managerial roles grouped under the four main functions of management: planning, organizing, leading, and controlling. Some of the key roles discussed include strategic planner, motivator and coach, monitor, resource allocator, and team builder. The document also explains that management involves technical, interpersonal, conceptual, diagnostic, and political skills. Overall, the summary provides an overview of management functions, roles, and skills from a theoretical perspective.
Chapter 1 intro to mgmt + planning 4 studentsRajat Gupta
This document provides an overview of the evolution of management thought from early theories like scientific management to more modern approaches. It discusses key contributors like Taylor who developed scientific management principles focusing on time-and-motion studies. Problems with scientific management led to administrative theory which sought efficiency and effectiveness through bureaucracy and clearly defined roles. Fayol further developed principles of management covering areas like division of labor, authority, and discipline. The evolution of management theory aims to find better ways to utilize organizational resources through the core functions of planning, organizing, leading and controlling.
MB0038 – Management Process and Organization Behaviorswejs
This document provides an overview of management processes and organization behavior for a Master of Business Administration program. It discusses managerial roles and skills, including monitoring work, integrating efforts, and providing leadership. It describes the three main roles according to Mintzberg as informational, decisional, and interpersonal. Technical, human, and conceptual skills are also outlined. Methods for shaping employee behavior are discussed, including positive reinforcement through rewards and negative reinforcement by removing rewards for undesired behavior.
The document discusses management as a critical element for economic growth. It defines management as coordinating organizational activities and plans through people. Effective management is needed to utilize a country's resources and achieve objectives. The functions of management include planning, organizing, directing, and controlling. Managers at different levels require different skill mixes, with conceptual and human skills becoming most important at higher levels. While management has elements of both a science and an art, its systematic and empirical methods qualify it as a science.
This document discusses the concepts of management, organization, and the manager's job. It defines management as the process of planning, organizing, leading, and controlling organizational resources to efficiently achieve goals. Management is needed in all types of organizations. The key functions of management are planning, organizing, staffing, leading, and controlling. Management occurs at three levels: top level managers set strategy, mid-level managers implement plans, and lower-level managers supervise workers. Effective managers require technical, human relations, and conceptual skills. Finally, the document outlines several features of management, such as being goal-oriented and integrating human and physical resources.
- Internal training utilizes a company's own resources and expertise to develop and deliver training, making it cost-effective and allowing employees to easily understand trainers due to workplace familiarity. Methods include on-the-job training, mentoring, coaching, and internal seminars/sessions.
- External training exposes employees to new ideas and forces them out of their comfort zone by learning from outside industry experts, providing a fresh perspective but at a higher cost compared to internal training. Both methods have benefits for employee learning and skill development.
The document provides an overview of training and development. It discusses:
1) The need for training and development in organizations to improve effectiveness and achieve goals. Training addresses immediate changes while development focuses on long-term goals.
2) The systematic approach to training, which includes establishing requirements, needs assessment, materials selection, training delivery, and evaluation.
3) Different types of training including on-the-job and off-the-job methods. Development focuses on personal and professional growth through activities like special projects.
4) The importance of evaluating training through measuring reaction, learning, behavior, and results. This helps identify strengths, weaknesses, and the program's overall impact.
The document discusses key concepts related to learning environments and organizational learning. It covers learning definitions and outcomes, learning styles, Gagne's and Bloom's taxonomies of learning, the ADDIE model of instructional design, and characteristics of learning organizations. It also outlines some common challenges to becoming a learning organization, such as employee resistance to change, lack of leadership training, short-term focus, and high turnover.
This presentation provides tips for making effective presentations using awesome backgrounds to engage audiences and capture their attention. It discusses using backgrounds and features of Product A and Product B.
This document discusses training evaluation and measurement. It defines key terms like training effectiveness, outcomes, and evaluation. It describes the reasons companies evaluate training, including demonstrating returns on investment. Formative evaluation involves collecting feedback during program development, while summative evaluation determines post-training changes. Common outcomes measured are reactions, learning, skills, attitudes, and results. Various evaluation designs aim to control for threats to validity like pre-post tests with comparison groups. Calculating return on investment involves determining costs, benefits, and the ratio of returns to costs. Practical challenges include isolating training impacts from other influences.
This document discusses evaluating training programs. It provides reasons for evaluating training, such as to identify strengths and weaknesses, assess learning and job application, and determine financial costs and benefits. There are four main outcomes used in evaluation: cognitive outcomes measure knowledge gained; skill-based outcomes assess technical skill acquisition and use; affective outcomes include attitudes and perceptions; and results determine a program's impact. Return on investment compares monetary benefits to costs, including direct training costs and indirect costs versus benefits. The document also describes the role of a training administrator who plans, coordinates, delivers and evaluates training programs for various personnel.
Designing and Conducting Training Program.pptxPreeti Bhaskar
This document discusses designing and conducting effective training programs. It covers selecting an appropriate training site, preparing a curriculum roadmap and detailed lesson plans, encouraging transfer of training to the job, and gaining manager support. Key points include choosing a quiet training room with good seating and technology; creating a curriculum map showing all courses and prerequisites; developing lesson plans with learning objectives, activities and assessments; emphasizing both near and far transfer of skills; and getting managers to stress application of lessons after training.
Employee development refers to activities that help employees improve their skills and abilities to perform their current or future jobs more effectively. It is important for companies to develop employees in order to improve quality, retain talent, manage talent, meet competitive challenges, and incorporate new technologies. Common approaches to development include formal education, job experiences, assessments, mentoring, coaching, and development planning. Companies benefit from development through reduced turnover and a more engaged workforce.
The document discusses several models for evaluating training programs, including the Kirkpatrick, CIRO, CIPP, and Phillips models. The Kirkpatrick model evaluates training at four levels: reaction, learning, behavior, and results. The CIRO model also evaluates reaction and adds context and outcomes. The CIPP model evaluates context, inputs, processes, and products. The Phillips model includes five levels: reaction, learning, application, business impact, and return on investment. Kaufman's model also includes five levels from enabling resources to societal outcomes. Overall, the document outlines different approaches to evaluating the effectiveness and impact of training programs.
Training methods can be traditional like presentations, hands-on methods, and group building, or modern using technology. Traditional methods require an instructor and face-to-face interaction while modern methods use e-learning and technology. New technologies allow training to be delivered remotely, be more engaging for learners, and reduce costs. Effective use of technology in training requires considering learner needs, developing interactive content, and providing support for online learners.
The document discusses training and its importance for organizations. It defines training as a planned effort to facilitate employees' learning of job-related competencies. Some key points:
1. Training is important as it increases employees' knowledge, skills, and abilities which are critical for job performance. It also helps prepare employees for changes like new technology or working in teams.
2. The goal of training is to create intellectual capital, defined as informational resources like human capital, customer relationships, and intellectual property that can improve business.
3. The training design process is based on the Instructional System Design model, which includes analyzing needs, designing the learning environment, ensuring transfer of training, and evaluating the program.
The document discusses how human resource management (HRM) can help foster entrepreneurial success in the future of work. It outlines trends shaping the future workplace like technological advancements, remote work, and changing skills needs. Poor HRM practices are also shown to have led to startup failures through examples. The role of HRM in supporting entrepreneurship through talent acquisition, culture building, and performance management is explained. Real case studies from companies in India demonstrate how HRM has contributed to entrepreneurial growth. In conclusion, HRM can identify entrepreneurial talent, create an innovative culture, offer flexible work arrangements, and promote diversity to nurture entrepreneurial success.
This document discusses human capital management. It begins by defining human capital as the knowledge, skills, and abilities of employees. It then discusses the importance of human capital management in aligning human resources with business goals to improve productivity. The document outlines various approaches to measuring human capital, including indices, models, and balanced scorecards. It also discusses reporting human capital information internally to managers and externally in business reviews.
This document discusses theories of motivation and how to motivate employees. It describes Maslow's hierarchy of needs theory which states that needs are satisfied in a predetermined order from physiological to self-actualization. It also outlines McGregor's Theory X and Theory Y about assumptions of human behavior at work. Additionally, it summarizes Herzberg's two-factor theory that identifies hygiene factors like pay that prevent dissatisfaction and motivator factors like achievement that promote satisfaction and growth.
The document discusses various aspects of communication including the definition, nature, types, barriers, and importance of communication in organizations. It defines communication and explains the basic communication process. It also describes different types of organizational communication such as formal and informal communication, as well as upward, downward, horizontal, and diagonal communication.
This document discusses various aspects of leadership including definitions, qualities, styles, and differences between leadership and management. It defines leadership as a process of guiding and influencing people towards goals. Key leadership qualities include emotional intelligence, relationship building, problem solving, decision making, coaching, and setting an example. There are different leadership styles such as autocratic, democratic, laissez-faire, and transformational. Formal leaders hold official positions while informal leaders gain respect and influence. Power and leadership can overlap but power is derived from position while true leadership comes from personal attributes that inspire voluntary followership.
The document defines organizational culture and discusses its key aspects. It notes that organizational culture encompasses shared beliefs, values, and behaviors that shape how an organization conducts business. The document outlines several levels of culture from visible artifacts to underlying assumptions, and discusses five major functions of culture in organizations: providing purpose, fostering a sense of ownership, building community, facilitating communication, and establishing leadership. It provides examples to illustrate strong organizational cultures at companies like Google, Pixar, and DHL.
This document discusses organizational structure and its key elements. It begins by defining organization and organizational structure. There are different types of organizational structures including line, line and staff, functional, project, matrix, and divisional structures. The benefits of organizational structure are also outlined. Departmentalization and its various methods are then defined. The document also covers centralization versus decentralization and defines a learning organization.
1. Planning is the process of setting goals and deciding in advance how to achieve those goals. It helps coordinate efforts, provide direction, and reduce risks.
2. There are different types of plans including strategic plans made by top management, tactical plans by middle management, and operational plans by frontline managers.
3. Plans also vary by time horizon such as long, intermediate, and short-term plans. They can be standing and ongoing or single-use plans tailored for specific situations. Plans provide standards for controlling performance.
The document discusses the importance of recruitment and selection for organizations and outlines the key processes involved, including identifying hiring needs, creating recruitment plans, screening applications, conducting interviews and assessments, checking references, and making job offers. It also provides examples of recruitment methods, types of interviews and selection tests, and discusses how to evaluate the effectiveness of a recruitment and selection program.
Join educators from the US and worldwide at this year’s conference, themed “Strategies for Proficiency & Acquisition,” to learn from top experts in world language teaching.
Beginner's Guide to Bypassing Falco Container Runtime Security in Kubernetes ...anjaliinfosec
This presentation, crafted for the Kubernetes Village at BSides Bangalore 2024, delves into the essentials of bypassing Falco, a leading container runtime security solution in Kubernetes. Tailored for beginners, it covers fundamental concepts, practical techniques, and real-world examples to help you understand and navigate Falco's security mechanisms effectively. Ideal for developers, security professionals, and tech enthusiasts eager to enhance their expertise in Kubernetes security and container runtime defenses.
Ardra Nakshatra (आर्द्रा): Understanding its Effects and RemediesAstro Pathshala
Ardra Nakshatra, the sixth Nakshatra in Vedic astrology, spans from 6°40' to 20° in the Gemini zodiac sign. Governed by Rahu, the north lunar node, Ardra translates to "the moist one" or "the star of sorrow." Symbolized by a teardrop, it represents the transformational power of storms, bringing both destruction and renewal.
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AI Risk Management: ISO/IEC 42001, the EU AI Act, and ISO/IEC 23894PECB
As artificial intelligence continues to evolve, understanding the complexities and regulations regarding AI risk management is more crucial than ever.
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• ISO/IEC 42001 standard, which provides guidelines for establishing, implementing, maintaining, and continually improving AI management systems within organizations
• insights into the European Union's landmark legislative proposal aimed at regulating AI
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Presenters:
Miriama Podskubova - Attorney at Law
Miriama is a seasoned lawyer with over a decade of experience. She specializes in commercial law, focusing on transactions, venture capital investments, IT, digital law, and cybersecurity, areas she was drawn to through her legal practice. Alongside preparing contract and project documentation, she ensures the correct interpretation and application of European legal regulations in these fields. Beyond client projects, she frequently speaks at conferences on cybersecurity, online privacy protection, and the increasingly pertinent topic of AI regulation. As a registered advocate of Slovak bar, certified data privacy professional in the European Union (CIPP/e) and a member of the international association ELA, she helps both tech-focused startups and entrepreneurs, as well as international chains, to properly set up their business operations.
Callum Wright - Founder and Lead Consultant Founder and Lead Consultant
Callum Wright is a seasoned cybersecurity, privacy and AI governance expert. With over a decade of experience, he has dedicated his career to protecting digital assets, ensuring data privacy, and establishing ethical AI governance frameworks. His diverse background includes significant roles in security architecture, AI governance, risk consulting, and privacy management across various industries, thorough testing, and successful implementation, he has consistently delivered exceptional results.
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Date: June 26, 2024
Tags: ISO/IEC 42001, Artificial Intelligence, EU AI Act, ISO/IEC 23894
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Views in Odoo - Advanced Views - Pivot View in Odoo 17Celine George
In Odoo, the pivot view is a graphical representation of data that allows users to analyze and summarize large datasets quickly. It's a powerful tool for generating insights from your business data.
The pivot view in Odoo is a valuable tool for analyzing and summarizing large datasets, helping you gain insights into your business operations.
The membership Module in the Odoo 17 ERPCeline George
Some business organizations give membership to their customers to ensure the long term relationship with those customers. If the customer is a member of the business then they get special offers and other benefits. The membership module in odoo 17 is helpful to manage everything related to the membership of multiple customers.
Lecture_Notes_Unit4_Chapter_8_9_10_RDBMS for the students affiliated by alaga...Murugan Solaiyappan
Title: Relational Database Management System Concepts(RDBMS)
Description:
Welcome to the comprehensive guide on Relational Database Management System (RDBMS) concepts, tailored for final year B.Sc. Computer Science students affiliated with Alagappa University. This document covers fundamental principles and advanced topics in RDBMS, offering a structured approach to understanding databases in the context of modern computing. PDF content is prepared from the text book Learn Oracle 8I by JOSE A RAMALHO.
Key Topics Covered:
Main Topic : DATA INTEGRITY, CREATING AND MAINTAINING A TABLE AND INDEX
Sub-Topic :
Data Integrity,Types of Integrity, Integrity Constraints, Primary Key, Foreign key, unique key, self referential integrity,
creating and maintain a table, Modifying a table, alter a table, Deleting a table
Create an Index, Alter Index, Drop Index, Function based index, obtaining information about index, Difference between ROWID and ROWNUM
Target Audience:
Final year B.Sc. Computer Science students at Alagappa University seeking a solid foundation in RDBMS principles for academic and practical applications.
About the Author:
Dr. S. Murugan is Associate Professor at Alagappa Government Arts College, Karaikudi. With 23 years of teaching experience in the field of Computer Science, Dr. S. Murugan has a passion for simplifying complex concepts in database management.
Disclaimer:
This document is intended for educational purposes only. The content presented here reflects the author’s understanding in the field of RDBMS as of 2024.
Feedback and Contact Information:
Your feedback is valuable! For any queries or suggestions, please contact muruganjit@agacollege.in
Principles of Roods Approach!!!!!!!.pptxibtesaam huma
Principles of Rood’s Approach
Treatment technique used in physiotherapy for neurological patients which aids them to recover and improve quality of life
Facilitatory techniques
Inhibitory techniques
How to Show Sample Data in Tree and Kanban View in Odoo 17Celine George
In Odoo 17, sample data serves as a valuable resource for users seeking to familiarize themselves with the functionalities and capabilities of the software prior to integrating their own information. In this slide we are going to discuss about how to show sample data to a tree view and a kanban view.
How to Install Theme in the Odoo 17 ERPCeline George
With Odoo, we can select from a wide selection of attractive themes. Many excellent ones are free to use, while some require payment. Putting an Odoo theme in the Odoo module directory on our server, downloading the theme, and then installing it is a simple process.
2. Outcome1:
Define management terms and concepts including planning, organizing, directing and
controlling; Identify the skills needed for supervisory, mid-level and top management positions;
• Contents:
• Definitions of Management
• Management: A Science or an Art?
• Management Functions
• Managerial Roles Responsibilities
• Management Levels
• Managerial Skills
2
3. Essential Reading
Rao P. and Pande H (2009), Principles and Practice of Management, Global Media. Chapter
One;
Link:https://ebookcentral.proquest.com/lib/momp/detail.action?docID=3011383&query=Principl
es+of+management
Management 6th Edition by Stephen P Robbins & Mary Coulter published by Prentice Hall
International Editions link: https://shankar9119.files.wordpress.com/2013/07/management-11th-
edn-by-stephen-p-robbins-mary-coulter-pdf-qwerty80.pdf (pages: 4-19)
Open Educational Resource
1. www.Saylor.org/site/textbooks/Principles%20of20Management .pdf
2.http://www.businessmanagementideas.com/management/fundamentals-of-
organising/organising-meaning-process-and-principles/4845=Principles+of+management
4. “ The art of getting things done through
People.” Mary Parker
“The process and maintaining an environment
in which individuals working together in
groups, efficiently accomplish selected aims.”
(Harold Koontz & Weihrich)
4
Definition of Management
5. Meaning
Management is the process of planning and organising the
resources and activities of a business to achieve specific goals in
the most effective and efficient manner possible.
•Efficiency in management refers to the completion of tasks
correctly and at minimal costs.
•Effectiveness in management relates to the completion of tasks
within specific timelines to yield tangible results.
5
6. Management: A Science or An Art or Both?
6
Rao P. and Pande H (2009), Principles and Practice of Management, Global Media. Chapter One; Page 5
Link:https://ebookcentral.proquest.com/lib/momp/detail.action?docID=3011383&query=Principles+of+management
7. Management as a Science
7
Science is a systematic body of knowledge of data concerning a selected field of
study that contains general facts which explain a phenomenon.”
•It involves scientific techniques in all aspects of a situation.
•It uses a step by step control procedure.
•It determines the cause and effect relationship between two or more variables.
•It can be universally applied.
•It teaches to the know-how of doing things.
8. Management as an Art
8
Art refers to the application of knowledge (methods and principles) & skill to get desired
results.
•It involves personalized knowledge and skill in all aspects of a situation.
•It depends on human common sense and understanding.
•It cannot determine the cause and effect relationship between variable factors.
•It cannot be universally applied.
•It teaches to do know-how of doing things.
10. Management can be considered as both science as well as an art.
• Management is science because of several reasons like - it has universally accepted
principles, it has cause and effect relationship etc, and at the same time it is art because it
requires perfection through practice, practical knowledge, creativity, personal skills etc.
Example:
• A manager to be successful in his profession must acquire the knowledge of science &
the art of applying it. Therefore management is a judicious blend of science as well as an
art because it proves the principles and the way these principles are applied is a matter of
art. Science teaches to ‘know’ and art teaches to ‘do’.
• A person cannot become a good singer unless he has knowledge about various ragas & he
also applies his personal skill in the art of singing. Same way it is not sufficient for
manager to first know the principles but he must also apply them in solving various
managerial problems that is why, science and art are not mutually exclusive but they are
complementary to each other (like tea and biscuit, bread and butter etc.). 10
12. Functions of Management
• Planning: When you think of planning in a management role, think about it
as the process of choosing appropriate goals and actions to pursue and then
determining what strategies to use, what actions to take, and deciding what
resources are needed to achieve the goals.
• Organizing: This process of establishing worker relationships allows
workers to work together to achieve their organizational goals.
• Staffing: Recruiting and selecting employees for positions within the
company (within teams and departments).
• Directing: This function involves articulating a vision, energizing
employees, inspiring and motivating people using vision, influence,
persuasion, and effective communication skills.
• Controlling: Evaluate how well you are achieving your goals, improving
performance, taking actions. Put processes in place to help you establish
standards, so you can measure, compare, and make decisions.
12
13. 13
“Planning is deciding in advance what to do, how to do it, where to do it and who is to
do it”
Planning is a pre-decided course of action which will be taken in future. It deals with the
determination of objectives to be achieved and the activities required achieving the
objectives.
For proper planning, the following points should be decided in advance:
i. What is to be done in future?
ii. How it is to be done;
iii. Where it is to be done;
iv. When it is to be done;
v. By whom it is to be done.
https://www.google.com/url?sa=i&source=images&cd=&ved=2ahUKEwiQgv2ewf_hAhWKDOwKHZlACVUQjRx6BAg
BEAU&url=https%3A%2F%2Fwww.managementstudyhq.com%2Ffunctions-of-
management.html&psig=AOvVaw1JuJpqduP-1BdUAojyZQj3&ust=1556977976019141
Planning
14. 14
Example
The organization's goal is to improve company sales.
The manager first needs to decide which steps are necessary to accomplish that goal.
These steps may include increasing advertising, arranging more inventory, and increasing
sales staff etc.
These necessary steps are developed into a plan. When the plan is in place, the manager
can follow it to accomplish the goal of improving company sales.
15. 15
“Process of establishing relationships among people, tasks and activities so that
organization’s resources are integrated and coordinated to attain its objectives
efficiently and effectively”. (Pearce and Robinson)
Processes involved:
1. Identification of work,
2. Grouping of work into smaller groups,
3. Assigning work to every individual at every level of department,
4. Defining its authority and responsibility,
5. Establishing relationships among people to organisational goals.
Organizing
16. 16
• Staffing may be defined as the process of hiring and
developing the required personnel to fill in the various
positions in the organization.
• It involves estimating the number and type of
personnel required in an organization.
• It involves developing and improving their knowledge,
competencies and performance.
Staffing
17. 17
Directing is an aspect of management that deals directly with influencing, guiding, supervising, and
motivating staff for the achievement of organizational goals.
Directing Elements
• Supervision: To oversee the work of staff. Supervision is the act of
coaching, reflecting, and directing work and workers.
• Motivation: To inspire, stimulate, and encourage staff.
• Leadership: To guide and influence the work of staff in a purposeful
direction.
• Communication: To creates mutual understanding between management
& other members of the organization. The manager should explain in simple
and clear terms what to do, how to do & whom to do to the workers.
Directing
18. 18
Controlling is the process of assessing the
organization's progress toward accomplishing its goals.
It includes monitoring the implementation of a plan and
correcting deviations from that plan
Controlling process include 4 steps:
1. Set standard
2. Measure actual performance
2.Compare actual performance with the plans and
standards,
3. identification of deviations (gaps)
4. Correcting of identified deviations.
.
Controlling
19. MANAGERIAL ROLES
• Managerial roles are specific behaviors associated with the task of management. As
a manager, you hold a position that requires you to perform and handle a variety of
responsibilities regularly.
• Henry Mintzberg has categorized Managers’ roles into three basic categories which
include:
• 1. Interpersonal Roles : ( figurehead, leader & liaison)
• 2. Informational Roles: (monitor, disseminator, spokesman)
• 3. Decisional Roles: (entrepreneur, disturbance handler, resource allocator &
negotiator)
21. Interpersonal roles
Figurehead Role :
• Perform the duties of ceremonial nature as head (taking customers for
lunch.)
Leader Role:
• Coordinates the work & leads/guides his subordinates
• have formal authority, power to exercise & get the things done
Liaison Role:
• Maintains a network of contacts and information sources outside the top
management in order to obtain information & assistance. How it can be
done? Inside: The manager motivates, communicates, encourages team
spirit; Outside: liaison with external sources by attending meetings,
conferences, etc.
21
22. Informational roles
Monitor's Role:
• Seek and receive variety of information regarding the issues that may
affect the organization.
Disseminator's Role:
• Transmits information to subordinates, peers, and superiors within the
Organization.
Spokesman's Role:
• Transmit information to key groups and people in the task environment:
insiders-(superiors, directors), outsiders-(shareholders, customers &
government)
22
23. Decisional roles
Entrepreneurial Role:
• Take initiative for doing new thing and make changes or improvements
in the existing activities of the Organization.
Disturbance Handler Role:
• Takes corrective action in times of disturbance or crisis (workers' strike,
declining sales, bankruptcy of a major customer etc.
Resource Allocator's Role:
• Allocates corporate resources, divide work and delegate authority
among his subordinates
Negotiator's Role:
• Represents the corporation in negotiating important agreements.
23
https://hrdailyadvisor.blr.com/2014/09/08/open-door-policy-
what-does-it-mean-for-you/
24. 24
Many Roles Managers Play in an Organization
Role Description Example
Information Roles
Monitor •Seeks out and gathers information relevant to the organization
•Finding out about legal restrictions on new product
technology
Disseminator •Provides information where it is needed in the organization
•Providing current production figures to workers on
the assembly line
Spokesperson •Transmits information to people outside the organization •Representing the company at a shareholders’ meeting
Interpersonal Roles
Figurehead •Represents the company in a symbolic way
•Cutting the ribbon at ceremony for the opening of a
new building
Leader •Guides and motivates employees to achieve organizational goals
•Helping subordinates to set monthly performance
goals
Liaison
•Acts as a go-between among individuals inside and outside the
organization
•Representing the retail sales division of the company
at a regional sales meeting
Decisional Roles
Entrepreneur •Searches out new opportunities and initiates change
•Implementing a new production process using new
technology
Disturbance handler •Handles unexpected events and crises •Handling a crisis situation such as a fire
Resource allocator
•Designates the use of financial, human, and other organizational
resources
•Approving the funds necessary to purchase computer
equipment and hire personnel
Negotiator •Represents the company at negotiating processes
•Participating in salary negotiations with union
representatives
25. Management levels
• Levels of management refer to the hierarchy of job positions of
organisations representing authority, responsibility and for
maintaining relationships in the organization.
• Level of Management determines the chain of command in an
organization. This chain of command helps in dividing the work
and ensures that the vision conceptualized by the top-level
management is executed by the middle and lower level
management
• These levels determine the duties of various manager positions,
including who they report to and who reports to them.
• There are three levels of management :
• Top level management
• Middle-level management
• Lower level management 25
26. 26
BOD, CEO, Chairman, MD, President etc.
Departmental manager( sales ,HR, finance) etc.
Supervisor, foreman , inspector etc.
27. Top Level Management
27
The top management level consists of the president, vice president, the board of directors,
chief operating officer (COO), chief executive officer (CEO), and chief financial officer
(CFO).
• Responsible for the overall management and performance of the company
• To lay down the policies and objective of the organization
• Strategizing the plans of the enterprise and aligning competent managers to the
departments or middle level to carry them out.
• Keeping the communication between the enterprise and the outside world.
• Is responsible for the welfare and the survival of the organization. It makes all possible
efforts for the continuous growth of the organization
Rao P. and Pande H (2009), Principles and Practice of Management, Global Media. Chapter One; Page 5
Link:https://ebookcentral.proquest.com/lib/momp/detail.action?docID=3011383&query=Principles+of+management
28. 28
Middle Level Management includes managers of: Production departments, Marketing departments, Finance
departments, Human Resource departments, Research Development departments etc
• Middle-level managers are responsible for executing organizational plans which comply with the
company’s policies.
• To carry out the plans of the organization according to policies and directives laid down by the top-level
management.
• They act as an intermediary between top-level and low-level management.
• Executing organizational plans in conformance with the company’s policies and the objectives of the top
management;
• Defining and discussing information and policies from top management to lower management;
• Inspiring and providing guidance to low-level managers towards better performance.
Rao P. and Pande H (2009), Principles and Practice of Management, Global Media. Chapter One; Page 5
Link:https://ebookcentral.proquest.com/lib/momp/detail.action?docID=3011383&query=Principles+of+management
Middle Level Management
29. • .
•
•
29
• Supervisors, section leads, and foremen First-Line or First-Level 'or Junior
Managers are examples of low-level management titles.
• They are primarily concerned with the execution and coordination of day-to-day
workflow that ensures completion of projects and that deliverables are met.
• They allocate tasks and responsibilities to the operative employees.
• To give instruction and guided direction to workers on their day to day jobs.
• To give periodic reports of the workers to the higher-level managers.
• Supervisors, Through their efforts the worth of the output is reported, wastage of
substances is reduced, and security measures are affirmed.
Lower Level Management
30. 30
•Define levels of management, enumerate them and write the functions to be performed at those levels
(a) Top level management •This level of management consists of the senior most executive level
of an organisation.
•Their chief task is to lay down overall goals, policies, and strategies
for the organisation and to communicate with the middle level of
management.
Following are the main designations assigned to individuals working at
this level:
•Managing Director
•Board of Directors
•Chairperson
•Chief executive Officers
•Chief product Officers
•Chief technology Officers
Functions performed at top level of management are :
•Making strategies and goals for the organisation.
•Taking decisions regarding activities to be performed.
•Framing policies for the organisation.
•Responsible for welfare and survival of the organisation.
(b) Middle level management •This level of management consists of executives working between
top-level and supervisory level.
•They interpret and implement the policies, coordinate all activities,
ensure availability of resources and execute the policies framed by top-
level management.
They consist of:
•Divisional heads and sub-divisional heads.
•Departmental heads like purchase manager, sales manager, finance
manager, personnel manager etc.
•Plant superintendent.
Functions performed at the middle level of management are :
•Interpret the policies to lower management.
•Taking decisions regarding the number of personnel in the
department.
•Assigning duties and responsibilities to employees in their
department.
•Convey suggestions and grievances of the supervisory level to the top
level for the overall smooth functioning of the organisation.
•Liable for the ultimate production of respective departments.
•To act as a link between the lower level and the management.
(c) Lower level management Supervisory/Lower/Operational level management
•This level of management operates between middle-level management
and operative workforce.
This level consists of:
•Supervisors
•Foremen
•Inspectors
Functions performed at the lower level of management are:
•Providing on the job training to the workers
•Ensuring the good performance of the workers
•Giving feedback to the workers
•Influence others to work more by setting an example
•Responsible for group unity
•Act as a link between the management and the workers
31. Your grandfather has retired as the director of a manufacturing company. At what level of management
was he working? Different types of functions are performed at this level. State one function performed at
this level of management.
31
Answer: Top level
(a) Functions of top level management •To lay down organisational goals, policies and strategy
formulation.
•Organising, controlling and monitoring the activities
•Resource allocation
•Approval of budget
•Overall control of work performance
32. Managerial Skills
32
Managerial skills are the knowledge and ability of the individuals in a managerial
position to fulfill some specific management activities or tasks. This knowledge and
ability can be learned and practiced. However, they also can be acquired through the
practical implementation of required activities and tasks. Therefore, you can develop each
skill through learning and practical experience as a manager.
Managerial Skills include:
Conceptual skills
Technical skills
Human skills
34. Conceptual skills
• .
•
•
• Ability to see the organization in a “big picture”
• It is the ability to work with ideas and concepts
• Creating visions, strategic plans and setting direction
• Conceptual skill is the ability to coordinate and integrates all of
an organization’s interests and activities.
Examples of Conceptual Skills:
Suggesting a new product line for a company, introducing
computer technology to the organization’s operations, or entering
the international market; for deciding this magnitude, a manager
requires conceptual skill is his personality.
35. • Technical skill is knowledge about and proficiency in a specific type of work or activity. It includes competencies
in a specialized area, analytical ability, and the ability to use appropriate tools and techniques’.
• Technical skills play an essential role in producing the actual products a company is designed to produce.
• Having appropriate technical skills signifies that the person is competent and knowledgeable with respect to the
activities specific to an organization, the organization’s rules and standard operating procedures, and the
organization’s products and services.
Examples of Technical Skills:
• For a Software Company the following skills or knowledge areas can be considered as technical skills; Knowledge
of Unix/Linux Operating System, Java/C++/Perl Programming Language, MySQL/Oracle Database Management,
XML - Extensible Markup Language, HTML Skills, etc.
• In an accounting firm, the technical skills might include an understanding of generally accepted accounting
principles, accounting principles, knowledge of commercial laws, knowledge of tax laws, etc.
Technical skills
36. • .
•
•
36
• Human skills are people skills that enable the manager to work
effectively with subordinates, peers, and superiors.
• Creating an atmosphere of trust where employees can feel comfortable
and empowered to contribute their best
Examples of Human Skills:
Some human skills that are generally considered important are effective
communication (both verbal and written), motivating others, and creation a
positive attitude, development of cooperation and team spirit, etc.
Management 6th Edition by Stephen P Robbins & Mary Coulter published by Prentice Hall International Editions link:
https://shankar9119.files.wordpress.com/2013/07/management-11th-edn-by-stephen-p-robbins-mary-coulter-pdf-qwerty80.pdf (pages: 4-
19)
Human skills
37. 37
:
Managerial Skills As per Levels
Managers in different levels should have managerial skills to be able to help the organizations reach their goals