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Presentation to PIC –
Toronto IABC

            Marie	
  Wiese	
  
           Marke*ng	
  CoPilot	
  
            March	
  6,	
  2013	
  
Websites	
  2013	
  

WHAT’S HOT AND WHAT’S
NOT!
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                  Clarity	
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97%

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70%

•  They	
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  be	
  70%	
  of	
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  way	
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  buying	
  
   process	
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11.2

•  They	
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•  First	
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   “face-­‐to-­‐face”	
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•  Zero	
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   they	
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                                                           *www.zmot.com	
  
100%

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   decision	
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Don’t believe me?

•  How	
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How To Catapult Your Online Business With Digital Leadership - Part 2 - Presentation with The Australian Marketing Institute - Creating A Compelling Strategy With Content - Digital Strategy - And Online Sales Funnel Alignment - By Doyle Buehler 2015 06 How To Become The Ultimate Brand Authority Online - The Digital Leadership Training Series with Doyle Buehler Want to build and create a compelling competitive online brand presence using your existing digital assets? This webinar series is designed to help you understand what your audience is looking for, and how to improve and create the ultimate online brand experience to drive sales and leads. Every business online is different, yet there are some key fundamentals and tools that will assist you in creating a digital ecosystem that keeps your audience educated and entertained and more importantly, interested in what you do and how you do it. If you can’t deliver a valuable brand experience, you’re only 1 click away from them leaving you, forever. Based upon Doyle Buehler's award winning digital leadership and online strategy framework, this Online Brand Authority Webinar series will show you how to construct a comprehensive, integrated digital ecosystem that has all your online assets working together - strategy, social media, branding, websites, sales funnel, landing pages, content, advertising, SEO etc. It will show you exactly how to overcome the clutter of online, get clarity on what is really important, and become the digital leader and brand authority in your industry. Specifically designed to complement what you are already doing online to build your brand authority, you will get a step-by-step understanding over 2 webinars that kicks your complete online platform into high gear, with the tools and knowledge to really make things happen for your brand. Here is the 2 part break down of the Building Brand Authority Webinars: Webinar 1 - Rocking Your Digital Ecosystem Learn the 7 Disciplines of digital leadership for a successful online presence Create a digital strategy framework that connects your value with the needs of your online audience How to master your content and develop your voice online to deliver your core value Webinar 2 - Integrating and Escalating Your Kick-ass Online Platform How to connect and re-align your website across your entire online platform What you actually need for a working, qualifying, sales and leads funnel Creating influence beyond your immediate reach through focussed advertising and analytics The ultimate goal is that you will gain incredible clarity of what you need to be doing online to maximise your Brand Authority, and how to put all of your digital ecosystem pie together.

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   they	
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2013 – It’s tipped!
What a website can not be in 2013…

1.  A	
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2.  Oblivious	
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3.  All	
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5.  An	
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Three simple questions…

1.  Where	
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2.  What	
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3.  Why	
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1.  Understanding	
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         •     Good	
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2.  Singular	
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         •     People	
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3.  Conversion	
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  vanity.	
  	
  
         •     Now	
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  we	
  are	
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4.  Keyword	
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    problems	
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         •     Search	
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5.  Trea*ng	
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         •     Context	
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•    No	
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•    No	
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•    No	
  context	
  
•    No	
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•    No	
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No results

•    Prospects	
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•    Website	
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•    No	
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•    No	
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•    Bad	
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•    No	
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  context	
  
•    Website	
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  industry	
  
What we did…

1.     Why	
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2.     Documented	
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3.     Established	
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4.     Validated	
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5.     Mapped	
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6.     Built	
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7.     Executed	
  
8.     Measured	
  
9.     Started	
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•  Buyer	
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         •  Your	
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 www.marke*ngcopilot.com/webpresence-­‐checklist	
  
                       	
  
         marie@marke*ngcopilot.com	
  

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IABC Marketing CoPilot presentation March 6

  • 1. Presentation to PIC – Toronto IABC Marie  Wiese   Marke*ng  CoPilot   March  6,  2013  
  • 2. Websites  2013   WHAT’S HOT AND WHAT’S NOT!
  • 3. 1982 – The Gestetner Machine
  • 5. 1988 – The Fax Machine
  • 7. 1991 – The mobile phone
  • 9. 1995 – The annual report
  • 13. 2005 – The website
  • 15. 2008 – Landing page optimization •  Marke*ng  Sherpa  Landing  Page  Op*miza*on     Clarity  trumps  persuasion…     C = 4m + 3v + 2(i – f) – 2a* C = conversion m = motivation v = value proposition f = friction a = anxiety i - incentive
  • 18. No flow - just explosion!
  • 19. 2013, what’s changed? Buyer  behaviour!  
  • 20. 97% •  Will  consult  a  website  before  they  decide  to  buy   anything  
  • 21. 70% •  They  will  be  70%  of  the  way  through  the  buying   process  before  a  company  ever  hears  from  them  
  • 22. 11.2 •  They  will  use  11.2  pieces  of  online  data  in  the   decision  making  process   •  First  moment  of  truth  used  to  be  when  they  came   “face-­‐to-­‐face”  with  your  product  or  service   •  Zero  moment  of  truth*  is  what  they  are  doing  before   they  decide  to  talk  to  you   *www.zmot.com  
  • 23. 100% •  Will  go  to  your  website  before  making  the  final   decision  to  buy  from  you  
  • 24. Don’t believe me? •  How  many  new  things  have  you  bought  in  the  last  12   months  for  yourself  or  your  business  that  did  not   include  looking  up  something  before  you  purchased?  
  • 25. Question: •  How  good  is  your  website  or  your  client’s  website  in   helping  someone  through  the  buying  process  before   they  speak  with  you?  
  • 26. 2013 – It’s tipped!
  • 27. What a website can not be in 2013… 1.  A  one-­‐way  conversa*on  ,product  spiel  or  online   brochure   2.  Oblivious  to  the  buying  process   3.  All  things  to  all  people   4.  An  unconnected  en*ty   5.  An  unmanaged  business  process  
  • 28. 30 second litmus test…
  • 29. Three simple questions… 1.  Where  am  I?   2.  What  can  I  do  here?   3.  Why  would  I  do  it?  
  • 30. What’s hot? 1.  Understanding  buyer  behaviour  and  mapping  the   process  of  your  buyer  to  your  website.     •  Good  structure  versus  design   2.  Singular  focus.     •  People  want  less  choice  not  more.   3.  Conversion  versus  vanity.     •  Now  you’ve  seen  how  cool  we  are  so  “call  us”.   4.  Keyword  driven  content  based  on  the  business   problems  of  your  customers,  not  your  products.     •  Search  Content  Marke*ng  versus  SEO   5.  Trea*ng  your  website  like  a  sales  rep.   •  Context  versus  content  
  • 31. How do I fix these things on a website?
  • 34. Challenge? •  No  value  proposi*on/differen*a*on   •  No  conversion  points   •  No  context   •  No  focus   •  No  logical  buyer  process  
  • 35. No results •  Prospects  didn’t  understand   •  Website  orphaned  for  5  years   •  No  lead  genera*on   •  No  Page  One  for  anything  including  their  name   •  Bad  content   •  No  customer  context   •  Website  not  connected  to  any  other  conversa*on  in   the  company  or  industry  
  • 36. What we did… 1.  Why  should  I  buy  from  you?     2.  Documented  the  buying  process   3.  Established  differen*a*on   4.  Validated  with  customers   5.  Mapped  buying  process  online   6.  Built  web  presence   7.  Executed   8.  Measured   9.  Started  again    
  • 40. recap •  Buyer  behaviour  has  changed.   •  Your  web  presence  needs  to  become  your  best  sales  rep.   •  Clarity  trumps  persuasion.   •  Communica*on  flow  has  changed.  Die  or  adapt.   •  Take  control  of  your  web  presence.   •  You  have  the  keys  to  car.  You  need  to  drive.  
  • 41. 15 Must-Have’s for the Savvy Website Owner www.marke*ngcopilot.com/webpresence-­‐checklist     marie@marke*ngcopilot.com