Digital PR involves using online and social media channels to engage with customers and influence perceptions of a brand. It is about managing conversations and reputation through positive relationships. Measuring the impact of digital PR can be done by looking at metrics like website traffic, social media engagement, and how conversations online link to changes in search behavior. Successful digital PR requires an understanding of online communities and using social media as a tool for real-world connections rather than just broadcasting messages.
The document discusses using social media, specifically Facebook, Twitter, and LinkedIn, for lead generation. It provides tips on creating engaging content, using paid promotion features like promoted posts and ads, and tracking results. The key recommendations are to post mostly valuable content and focus promotion on content with clear calls-to-action. Tracking engagement and conversion metrics is important to measure the effectiveness of social media lead generation efforts.
The Benefits of Social Media for BusinessPCM creative
This presentation provides an introduction to the full spectrum of social media from marketing output amplification and customer engagement to business productivity, reputation building and brand development. The presentation will answer questions such as how will my business benefit from social technologies, platforms, tools and services, how do I maintain control of my assets and maintain an effective presence with minimal costs and which area of my business should I apply social media to first?
This document provides an overview of the importance of social media for businesses and tips for getting started with a social media strategy. Some key points include:
- Social media allows businesses to expand their reach to customers, build trust and loyalty, and provide customer service in real-time. Nearly all consumers now use online searches to research products and services.
- To get started, businesses should develop goals for their social media strategy, listen to find their target audience, create relevant content, and identify the best platforms to engage that audience.
- A consistent content schedule and testing out engagement on the platforms is important to fully integrate social media into a business's marketing approach.
This document provides an overview of various internet marketing strategies, including search engine marketing, social media marketing, display advertising, email marketing, viral marketing, affiliate marketing, blog marketing, and how to set a marketing budget. It discusses the objectives and importance of internet marketing, how each strategy works, and gives examples of some major strategies like search engine optimization, search engine marketing, and social media marketing on platforms like Facebook.
A number of folks attended our open house during NewCo York earlier in May 2015. Attached is the overview deck we presented on BDMI and the trends we are following.
Social Media For Small Business 5 10 11mythicgroup
Each workshop focuses on the specific site and how to use them to your best advantage with regard to your professional brand, business and career search. Sites shown “live” on the SmartBoard, so that questions may be asked and examples shown of how to navigate the sites to their fullest potential.
This document discusses using social media for career development. It begins with an overview of how social media has become important for recruitment. Traditionally, job seekers would submit applications without networking. Now, employers use social media to find candidates and expect online profiles. The document recommends using social media to build a personal brand, monitor conversations, identify relevant groups, engage and network, and leverage "attraction-based marketing" rather than just applying to listings. It provides tips on optimizing profiles on blogs, Twitter, LinkedIn and more to differentiate oneself and attract opportunities. Performance should be monitored using various analytics tools.
John Bell examines the fundamental shift of social media on consumer behavior – and how adapting to it and profiting from it require an enterprise-level strategy.
The document discusses the power and effectiveness of influencer marketing. It notes that while many companies understand the need for influencer marketing, they do not understand the complexity involved. The most effective influencer campaigns target a specific, relevant audience that influencers have a direct connection with. Choosing the wrong influencers or audiences can waste money. It's important to research demographics and develop detailed personas of target audiences. The document recommends working with an influencer marketing agency rather than doing it alone, as agencies provide services like campaign management, creative support, and analytics that improve results and ROI.
In today’s connected culture, earning and maintaining attention is hard.
Funnels and channels are out of date and irrelevant. Digital is no longer about reach or exposure. Or, it is, but not just about that. Reach is the beginning. Digital success is all about ‘what’s next.’
Building relationships is about humanity: People respond to being asked for help.. It’s no longer about attention or loyalty, its about a shared sense of purpose. From Tom’s to Patagonia, mission is key.
Caleb Gardner, Digital Director of Organizing For Action, is strategist behind President Obama’s digital relationship-building operation. He joins Barefoot Proximity’s strategist Craig Heimbuch for a discussion about the nature of relationships between people and brands and why digital success means behaving more like humans than marketers.
1. How should marketers and movements think about strategy in today’s digital climate? Do traditional funnels and channel thinking still matter?
2. Why is asking for help more important than offering something for free? And how does digital ubiquity make it easier to create real relationships at scale?
3. Why does reach matter less than depth? How can brands and movements benefit from the thinking that 60M followers don’t matter?
Find out the answer to these questions in BBDO + Proximity's presentation, "Human Nature @Scale."
Even though influencer marketing is widely acknowledged to be the most effective yet highly affordable form of advertising, the actual return on investment is still a looming question for marketers who haven't yet worked with influencers. In this white paper, you will learn about research data and case study examples that prove the ROI of influencer marketing.
The document discusses social media strategy basics for executives, explaining that social media is simply a form of communication and should focus on engagement, relationships, and conversations rather than quick tactics or ads. It outlines why social media is important for influencing discussions, building awareness, and improving customer service compared to traditional media. The document also notes some strategic "no's" such as not doing social media half-heartedly, relying too heavily on tactics over strategy, trusting social media "gurus," paying bloggers, and being inauthentic.
Answering the question - What is digital PR?
Here we breakdown this loaded question into it's official definition, that activities it involves, how to measure the success of these activities and who should be in charge of your digital PR.
If you have any more questions, please feel free to contact us at https://toplinecomms.com/contact
10 Communication Strategies You're Still not Getting RightWishpond
Online marketing and consumer communication is developing at an ever-increasing pace, leaving some of us (in some ways) a bit behind.
Are you or your business falling victim to any of these 10 business communication errors?
This document provides an introduction to social media and its value for businesses. It discusses how social media allows businesses to build and engage communities, move customers from liking to loving and defending a brand, and provides value beyond just marketing. Social media can help with content creation, customer service, product development, and other areas by providing a way to gain feedback and insights from customers. The document recommends businesses integrate social media into their overall marketing strategy in order to fully leverage its benefits.
This Guide will take you thru the steps which will help you to sharpen your skills sets on enhancing your Social Media Marketing skills to explore business opportunities and increase your clients brand awareness thru strategic social media activites.
Influencer Marketing Overview by BDMI (Aug 2014)Sim Blaustein
Overview of the influencer marketing space including a 'lumascape' inspired chart showing the landscape of companies active in the space.
This is a living document, so check back for updates. Any and all feedback is welcome!
Please feel free to contact us at info@bdmifund.com!
Презентација на Дамјан Арсовски, ко-основач и главен уредник на IT.com.mk, на Отворената дискусија за развој, маркетинг и промоција на интернет апликации која се оддржа во културниот центар Точка во Скопје, на 22.12.2008.
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Presentation by Damjan Arsovski, co-founder and editor in chief of IT.com.mk, on the event Open Discussion: Development, marketing and promotion of internet application in cultural center Tochka in Skopje on 22.12.2008
This document discusses the growing mobile applications economy. It notes that more people access Facebook from mobile than desktop, and in 2009 there were over 3.7 billion mobile subscriptions globally. Mobile app usage is increasing rapidly in categories like social networking, news, sports and banking. The major mobile platforms like Symbian, Apple, Microsoft and Android are driving the app economy. Native, web and hybrid mobile apps are described and examples given. Challenges like platform fragmentation, billing and regulations are also discussed.
The document discusses the rise of web marketing and how consumers are increasingly in control online. It notes that with close to 2 billion internet users worldwide and over 4.6 billion mobile phone users, the internet is breaking down barriers. Marketers must adapt to empowered consumers who research purchases online and are task-oriented in their internet usage. A case study is presented of an online shop that grew sales from $4,500 in its first year to an estimated $1,000,000 in its third year solely through organic search engine optimization.
The document discusses how the digital economy has changed how money, services, information, and business are conducted. It notes that users now have more power online and can publish information globally without censorship. It suggests that to be successful in this new digital environment, businesses need to learn to compete globally, communicate effectively, be innovative, think outside the box, invest in experimentation, and use available online tools while adapting quickly to changes.
Blueliner is an internet marketing agency with offices in New York, Bangladesh, and India that follows Thomas Friedman's "The World is Flat" business model of efficient, global operations and ROI-focused strategies. It is managed by Founder/CEO Arman Rousta and affiliated with Global Advertising Strategies. Blueliner's services include internet marketing, web development, social media marketing, and it has a global team of over 125 staff across multiple countries.
This document discusses using social media, especially Facebook and Twitter, for lead generation. It provides tips for optimizing social media presence, including focusing on valuable content and calls-to-action. Facebook is recommended for its large user base and advertising options. Promoted posts and ads on Facebook can increase visibility and drive traffic. Twitter is positioned as a place for industry discussion and collecting leads. Promoted tweets, accounts, and trends are Twitter's advertising options for amplifying messages. Lead generation cards allow collecting leads directly from tweets. Tracking engagement is emphasized for optimizing social media marketing efforts.
This document discusses using social media for lead generation. It provides tips for generating leads through Facebook, Twitter, and LinkedIn. On Facebook, compelling content with clear calls-to-action and promoted posts/ads work well. Twitter ads like promoted tweets targeted towards interests and events can also generate leads. LinkedIn allows networking and relationship building opportunities for leads. Overall, the document recommends focusing social media lead efforts on valuable content, offers, and calls-to-action tailored for each platform.
Completo documento que ofrece toda la información necesaria para optimizar las redes y medios sociales (Facebook, Twitter, Linkedin, Google+, Slideshare) con el objetivo de generar leads.
Cách làm Social media cho tầng lớp cấp cao/lãnh đạo của Marketo
Xem thêm các tài liệu, thông tin về digital marketing tại: www.urekamedia.com/news
www.mediaeyes.vn/news
This document discusses using social media for lead generation. It provides tips for generating leads through Facebook, Twitter, and LinkedIn. On Facebook, compelling content with clear calls-to-action and promoted posts are recommended. Twitter suggestions include promoted tweets targeted through interests and geography. LinkedIn is good for networking and influencer relationships. Overall, the document emphasizes engaging customers and prospects on social media to transform social media followers into qualified leads.
This document discusses using social media for lead generation. It provides tips for generating leads through Facebook, Twitter, and LinkedIn. On Facebook, compelling content with clear calls-to-action and promoted posts are recommended. Twitter suggestions include promoted tweets targeted through interests and geography. LinkedIn is good for networking and influencer relationships. Overall, the document emphasizes engaging customers and prospects on social media to transform social interactions into qualified leads.
Digital public relations and online reputation management presentation cnaCelestine Achi
This document provides an overview of digital public relations and online reputation management. It discusses how digital media has evolved from static Web 1.0 to more dynamic and user-generated Web 2.0. It notes that everyone is now a potential media outlet and journalists are increasingly using social media. The document outlines challenges in digital PR like permanence online and the need for creativity. It presents some myths about digital PR and discusses the digital PR toolbox, which includes search engine optimization, social media, digital assets, blogs, and media monitoring.
The document discusses social media marketing and provides best practices and guidelines. It defines social media and provides statistics on popular social media platforms and user-generated content. It outlines why social media should be considered for marketing and provides tips for a strategic approach including researching audiences, goals, and messaging. It discusses metrics for success and worst practices to avoid such as being fake, pushy, or ignoring community norms.
This document discusses social media and its benefits for business. It begins with definitions of social media and lists the top 10 social media websites used for business marketing, including Facebook, Twitter, and LinkedIn. Several sections provide details on why businesses should use social media, highlighting 8 key benefits such as improved customer service, brand building, and increased website traffic. Statistics are presented showing high rates of social media adoption among users and brands. The document concludes by introducing Matmon as a social media solution for businesses, offering services like consulting, platform setup and maintenance.
The document discusses how social media has changed marketing and consumer behavior. It notes that consumers no longer passively listen to advertising but are actively creating and selecting the information they consume. It emphasizes that companies must participate in online conversations to understand and engage customers on their terms. It provides best practices for social media marketing, including listening to customers, finding brand champions, and making engagement part of company culture.
This 30 minute presentation was given at the 2014 Rochester Young Professionals Entrepreneurs Expo. Included are just a few tips for those who need to kick start their social media marketing efforts.
Like building a house, you want a solid foundation for your social media marketing efforts. This deck provides a high level look at what parts of the foundation you should have before just jumping in. A strong emphasis is on social media is not a stand alone strategy or tactic!
Monitoring The Social Media Conversation Vocus WebinarJenni Lloyd
Slides associated with the Vocus webinar: 'Monitoring the Social Media Conversation: From Twitter to Facebook' held on 21.7.09.
Listen again here:
http://is.gd/1GwgK
Integrated web marketing and Social media -explainedShanq Web
Your non-participation as a social media marketing agency does not mark your idleness in it. But you must check out on the sport you have been missing by ignoring this field.
The document discusses the changing landscape of communications and the rise of social media. It notes that consumers are increasingly forming opinions online through social media and that brands must learn to engage in dialogue to build advocacy and trust. The document provides advice on developing a social media strategy, including listening to audiences, creating a plan to participate and engage communities, and measuring success through key metrics. It emphasizes the importance of an integrated approach and having conversations to influence audiences rather than trying to control messages.
The document discusses the changing landscape of corporate communications and the rise of social media. It notes that consumers are increasingly forming opinions online through social media and that brands must learn to engage in dialogue to build advocacy and trust. The presentation recommends that companies integrate social media into their strategies to better understand customer needs, reach audiences cost-effectively, and participate in conversations rather than try to control the message. It provides tips on how to effectively engage through social listening, planning, participation and evaluation.
Welcome to The Beginner's Guide to Social Media! Whether you're new to social media or just looking to close a few
knowledge gaps, we're glad you stopped by. By now, we've all heard how valuable—even essential—social media can be.
Whether your current sentiment leans more toward enthusiasm or trepidation, there's no way around the fact that social
media is a far more complex field than it first seems. Diving in without a sense for what it's like can be overwhelming, and
building a network that provides real value takes both savvy and hard work, but fear not—we're here to help! We hope you'll
find this to be one of the most comprehensive social media resources available, and that no matter what your skill level is,
there's plenty in here to help you improve your social presence. What are we waiting for? Let's dive in!
Follow our Linkedin Page: @marketing infographics
A beginners Guide to Social Media, why does a company need Social Media, tips and guidelines, key stats and demographics, Strategies and tactics for success, recommended tools, facebook, twitter, linkedin, pinterest
Similar to iFront 2010 prezentacija na Alex Sass (20)
Performance Budgets for the Real World by Tammy EvertsScyllaDB
Performance budgets have been around for more than ten years. Over those years, we’ve learned a lot about what works, what doesn’t, and what we need to improve. In this session, Tammy revisits old assumptions about performance budgets and offers some new best practices. Topics include:
• Understanding performance budgets vs. performance goals
• Aligning budgets with user experience
• Pros and cons of Core Web Vitals
• How to stay on top of your budgets to fight regressions
How RPA Help in the Transportation and Logistics Industry.pptxSynapseIndia
Revolutionize your transportation processes with our cutting-edge RPA software. Automate repetitive tasks, reduce costs, and enhance efficiency in the logistics sector with our advanced solutions.
An invited talk given by Mark Billinghurst on Research Directions for Cross Reality Interfaces. This was given on July 2nd 2024 as part of the 2024 Summer School on Cross Reality in Hagenberg, Austria (July 1st - 7th)
Details of description part II: Describing images in practice - Tech Forum 2024BookNet Canada
This presentation explores the practical application of image description techniques. Familiar guidelines will be demonstrated in practice, and descriptions will be developed “live”! If you have learned a lot about the theory of image description techniques but want to feel more confident putting them into practice, this is the presentation for you. There will be useful, actionable information for everyone, whether you are working with authors, colleagues, alone, or leveraging AI as a collaborator.
Link to presentation recording and transcript: https://bnctechforum.ca/sessions/details-of-description-part-ii-describing-images-in-practice/
Presented by BookNet Canada on June 25, 2024, with support from the Department of Canadian Heritage.
Fluttercon 2024: Showing that you care about security - OpenSSF Scorecards fo...Chris Swan
Have you noticed the OpenSSF Scorecard badges on the official Dart and Flutter repos? It's Google's way of showing that they care about security. Practices such as pinning dependencies, branch protection, required reviews, continuous integration tests etc. are measured to provide a score and accompanying badge.
You can do the same for your projects, and this presentation will show you how, with an emphasis on the unique challenges that come up when working with Dart and Flutter.
The session will provide a walkthrough of the steps involved in securing a first repository, and then what it takes to repeat that process across an organization with multiple repos. It will also look at the ongoing maintenance involved once scorecards have been implemented, and how aspects of that maintenance can be better automated to minimize toil.
Implementations of Fused Deposition Modeling in real worldEmerging Tech
The presentation showcases the diverse real-world applications of Fused Deposition Modeling (FDM) across multiple industries:
1. **Manufacturing**: FDM is utilized in manufacturing for rapid prototyping, creating custom tools and fixtures, and producing functional end-use parts. Companies leverage its cost-effectiveness and flexibility to streamline production processes.
2. **Medical**: In the medical field, FDM is used to create patient-specific anatomical models, surgical guides, and prosthetics. Its ability to produce precise and biocompatible parts supports advancements in personalized healthcare solutions.
3. **Education**: FDM plays a crucial role in education by enabling students to learn about design and engineering through hands-on 3D printing projects. It promotes innovation and practical skill development in STEM disciplines.
4. **Science**: Researchers use FDM to prototype equipment for scientific experiments, build custom laboratory tools, and create models for visualization and testing purposes. It facilitates rapid iteration and customization in scientific endeavors.
5. **Automotive**: Automotive manufacturers employ FDM for prototyping vehicle components, tooling for assembly lines, and customized parts. It speeds up the design validation process and enhances efficiency in automotive engineering.
6. **Consumer Electronics**: FDM is utilized in consumer electronics for designing and prototyping product enclosures, casings, and internal components. It enables rapid iteration and customization to meet evolving consumer demands.
7. **Robotics**: Robotics engineers leverage FDM to prototype robot parts, create lightweight and durable components, and customize robot designs for specific applications. It supports innovation and optimization in robotic systems.
8. **Aerospace**: In aerospace, FDM is used to manufacture lightweight parts, complex geometries, and prototypes of aircraft components. It contributes to cost reduction, faster production cycles, and weight savings in aerospace engineering.
9. **Architecture**: Architects utilize FDM for creating detailed architectural models, prototypes of building components, and intricate designs. It aids in visualizing concepts, testing structural integrity, and communicating design ideas effectively.
Each industry example demonstrates how FDM enhances innovation, accelerates product development, and addresses specific challenges through advanced manufacturing capabilities.
Transcript: Details of description part II: Describing images in practice - T...BookNet Canada
This presentation explores the practical application of image description techniques. Familiar guidelines will be demonstrated in practice, and descriptions will be developed “live”! If you have learned a lot about the theory of image description techniques but want to feel more confident putting them into practice, this is the presentation for you. There will be useful, actionable information for everyone, whether you are working with authors, colleagues, alone, or leveraging AI as a collaborator.
Link to presentation recording and slides: https://bnctechforum.ca/sessions/details-of-description-part-ii-describing-images-in-practice/
Presented by BookNet Canada on June 25, 2024, with support from the Department of Canadian Heritage.
Coordinate Systems in FME 101 - Webinar SlidesSafe Software
If you’ve ever had to analyze a map or GPS data, chances are you’ve encountered and even worked with coordinate systems. As historical data continually updates through GPS, understanding coordinate systems is increasingly crucial. However, not everyone knows why they exist or how to effectively use them for data-driven insights.
During this webinar, you’ll learn exactly what coordinate systems are and how you can use FME to maintain and transform your data’s coordinate systems in an easy-to-digest way, accurately representing the geographical space that it exists within. During this webinar, you will have the chance to:
- Enhance Your Understanding: Gain a clear overview of what coordinate systems are and their value
- Learn Practical Applications: Why we need datams and projections, plus units between coordinate systems
- Maximize with FME: Understand how FME handles coordinate systems, including a brief summary of the 3 main reprojectors
- Custom Coordinate Systems: Learn how to work with FME and coordinate systems beyond what is natively supported
- Look Ahead: Gain insights into where FME is headed with coordinate systems in the future
Don’t miss the opportunity to improve the value you receive from your coordinate system data, ultimately allowing you to streamline your data analysis and maximize your time. See you there!
For the full video of this presentation, please visit: https://www.edge-ai-vision.com/2024/07/intels-approach-to-operationalizing-ai-in-the-manufacturing-sector-a-presentation-from-intel/
Tara Thimmanaik, AI Systems and Solutions Architect at Intel, presents the “Intel’s Approach to Operationalizing AI in the Manufacturing Sector,” tutorial at the May 2024 Embedded Vision Summit.
AI at the edge is powering a revolution in industrial IoT, from real-time processing and analytics that drive greater efficiency and learning to predictive maintenance. Intel is focused on developing tools and assets to help domain experts operationalize AI-based solutions in their fields of expertise.
In this talk, Thimmanaik explains how Intel’s software platforms simplify labor-intensive data upload, labeling, training, model optimization and retraining tasks. She shows how domain experts can quickly build vision models for a wide range of processes—detecting defective parts on a production line, reducing downtime on the factory floor, automating inventory management and other digitization and automation projects. And she introduces Intel-provided edge computing assets that empower faster localized insights and decisions, improving labor productivity through easy-to-use AI tools that democratize AI.
How to Avoid Learning the Linux-Kernel Memory ModelScyllaDB
The Linux-kernel memory model (LKMM) is a powerful tool for developing highly concurrent Linux-kernel code, but it also has a steep learning curve. Wouldn't it be great to get most of LKMM's benefits without the learning curve?
This talk will describe how to do exactly that by using the standard Linux-kernel APIs (locking, reference counting, RCU) along with a simple rules of thumb, thus gaining most of LKMM's power with less learning. And the full LKMM is always there when you need it!
MYIR Product Brochure - A Global Provider of Embedded SOMs & SolutionsLinda Zhang
This brochure gives introduction of MYIR Electronics company and MYIR's products and services.
MYIR Electronics Limited (MYIR for short), established in 2011, is a global provider of embedded System-On-Modules (SOMs) and
comprehensive solutions based on various architectures such as ARM, FPGA, RISC-V, and AI. We cater to customers' needs for large-scale production, offering customized design, industry-specific application solutions, and one-stop OEM services.
MYIR, recognized as a national high-tech enterprise, is also listed among the "Specialized
and Special new" Enterprises in Shenzhen, China. Our core belief is that "Our success stems from our customers' success" and embraces the philosophy
of "Make Your Idea Real, then My Idea Realizing!"
GDG Cloud Southlake #34: Neatsun Ziv: Automating AppsecJames Anderson
The lecture titled "Automating AppSec" delves into the critical challenges associated with manual application security (AppSec) processes and outlines strategic approaches for incorporating automation to enhance efficiency, accuracy, and scalability. The lecture is structured to highlight the inherent difficulties in traditional AppSec practices, emphasizing the labor-intensive triage of issues, the complexity of identifying responsible owners for security flaws, and the challenges of implementing security checks within CI/CD pipelines. Furthermore, it provides actionable insights on automating these processes to not only mitigate these pains but also to enable a more proactive and scalable security posture within development cycles.
The Pains of Manual AppSec:
This section will explore the time-consuming and error-prone nature of manually triaging security issues, including the difficulty of prioritizing vulnerabilities based on their actual risk to the organization. It will also discuss the challenges in determining ownership for remediation tasks, a process often complicated by cross-functional teams and microservices architectures. Additionally, the inefficiencies of manual checks within CI/CD gates will be examined, highlighting how they can delay deployments and introduce security risks.
Automating CI/CD Gates:
Here, the focus shifts to the automation of security within the CI/CD pipelines. The lecture will cover methods to seamlessly integrate security tools that automatically scan for vulnerabilities as part of the build process, thereby ensuring that security is a core component of the development lifecycle. Strategies for configuring automated gates that can block or flag builds based on the severity of detected issues will be discussed, ensuring that only secure code progresses through the pipeline.
Triaging Issues with Automation:
This segment addresses how automation can be leveraged to intelligently triage and prioritize security issues. It will cover technologies and methodologies for automatically assessing the context and potential impact of vulnerabilities, facilitating quicker and more accurate decision-making. The use of automated alerting and reporting mechanisms to ensure the right stakeholders are informed in a timely manner will also be discussed.
Identifying Ownership Automatically:
Automating the process of identifying who owns the responsibility for fixing specific security issues is critical for efficient remediation. This part of the lecture will explore tools and practices for mapping vulnerabilities to code owners, leveraging version control and project management tools.
Three Tips to Scale the Shift Left Program:
Finally, the lecture will offer three practical tips for organizations looking to scale their Shift Left security programs. These will include recommendations on fostering a security culture within development teams, employing DevSecOps principles to integrate security throughout the development
1. Online / Digital PR WHAT IS DIGITAL PR? SOCIAL MEDIA MARKETING MEASURING DIGITAL PR CROWD SOURCING AND VIRALS Alex Sass, Renegade Media
2. Alex Sass Head of digital – Renegade Media Ltd [email_address] Twitter.com/ADSass +44(0)7891 386496
3. Good times for online spend Jeff Levick, AOL President, global advertising and strategy-- “ Brands are steadily running out of places to control their brand”, he said and referenced a quote from a senior marketer at P&G, who told him that more than ‘60% of network programming will be reality television and I can’t put my brand there’. Niche is the new mass media.
7. Everyone wants a piece Brands want to be a part of our social dialogue, position themselves within a new market where the consumer is trusted more than marketing. Digital PR is ‘ conversation management ’
8. Public relations has always been... What you do What you say What other people say about you You cannot control the media You can manage what the media perceives and reports PRs and journalists are not involved in an exercise in social harmony – the media’s role is to uncover the truth and report it
9. Every organisation depends on its reputation for survival and success Customers, suppliers, employees, investors, journalists and regulators have an opinion about your industry and your brand, whether good or bad, right or wrong. In today’s competitive market, reputation can be a company’s biggest asset – the difference that makes you stand out and gives you a competitive edge. Effective PR can help manage reputation by communicating and building positive relationships.
10. Inventing your industry BRAND ADVOCACY EVEN MORE IMPORTANT THAN BRAND IMAGE OR BRAND SATISFACTION
20. Micro-blogging is a form of blogging that allows users to write brief text updates (usually less than 200 characters) and publish them, either to be viewed by anyone or by a restricted group which can be chosen by the user. These messages can be submitted by a variety of means, including text messaging, and the web.
22. A look at crowd sourcing What do they think you are? Allow the public to innovate Publish back their innovation It’s Walkers’ biggest ever campaign in their 60-year history , with a spend of £10m across PoS, radio, online, and television. The prizes are massive. All five runners-up get £10,000, and the winner gets a one-off prize of £50,000, as well as 1% of all subsequent sales of their flavour .
26. 80% of those that read reviews (such as blogs or comment forums) are directly influenced by them. i.e. the reviews had either confirmed their initial choice or changed their mind 78% of web users trust recommendations from other consumers more than adverts. Sources: Econsultancy Internet Statistics Compendium; Hitwise
27. Two types of blogging Engaging with bloggers Traffic Brand building SEO Trend watching Self publishing Building a story Getting your message across Thought leadership Direct response channel SEO
41. What isn't community Community is not a tool that connects people who already know each other, that's just 'interface' It's not a one off discussion or forum where people take on a selected identity and exist only in cyberspace. It's not 1 million people watching a YouTube video or playing with a viral application, that's just marketing.
42. Facebook – it's a reflection, only More Facebook messages are now sent than emails, but they tend to go to people who already interact in the real world. Those are relationships that won't be swayed by a new 'buddy' very easily. To change behaviour you need to offer social reward, recognition or status. You can't do that in networks with existing leaders, subordinates and promises made.
43. Facebook – it's a reflection, only. It's reflected in CTR and CPC- Facebook-- typically 0.1% click through On/Offline networks-- typically 2-5% click through It's cheap, but it's only broadcasting. The majority of ad spend is based on direct response rather than building a brand. Once you turn that off, it just stops, they move on.
44. They can never be global, they can never be for everyone and everything. SSS Theory, are you profiling by geography, social link and sense of self? Is the profile more 'real' online than offline, can you offer a lifestyle tag using social media tools? Can you create a social movement? I 'do' Facebook, I 'am' “ConverseAlwaysOn” Creating true community
45. People who are getting it Converse – Fan Pages that incite real world behaviour, use Facebook as a gathering tool but the brand as a 'doing' tool. Converse blog– inviting conversation in 5 languages. MINI – Create micro campaigns, create a MINI Space, use the vehicle as a tool to connect– MINI Cinema Bayer – Becoming part of the discussion by providing educational resources, allow discussion, host the platform. Under Armour , reaching out through bloggers, recognising unsung heroes, using real world events, monitoring online reputation and mentoring ambassadors. Dominos and BLM , allowing you to be the pusher.
55. The credibility of Google results Is inversely proportional to the success of SEO
56. Where else do we turn? Facebook, trust your mates? Twitter, trust the masses? The pub, trust the drunk?
57. Where else do we turn? Facebook, trust your mates? Twitter, trust the masses? The pub, trust the pissed?
58. Start at the top? Google won’t call me back, for $100K Facebook won’t touch for $30K Yet my bloggers have a bigger reach than the natural search term figures.
59. Change approach Social media is a fabulous CRM tool CPC and ROI is higher Move the social media budget from the SEO department to CRM or Brand Management?
60. Online PR worst practices Being fake in any way isn’t good on the social web Not listening . How can you learn anything if information is only flowing one way? Being oblivious to formal & unwritten social rule s. It pays to lurk a bit. Aspire to “ speak like a native ” Being pushy or overtly salesy in communications and expecting traditional marketing outcomes Approaching social media channels as silos – too many approach it via individual web sites. It’s a collaborative effort Not staffing appropriately – it’s a full time job Not having a mechanism to assess ROI – include mechanisms to assess business value. It might be a value placed on increased awareness, more visitors, downloads. ROI is easier to obtain if there is a stated goal
61. Social media best practices Start with a plan, not tactics . Research & build roadmap: audience, objectives, s trategy , tactics, tools, technology and metrics “ Give to get” – Successful programmes involve listening and participation. Participation centres around giving value before expecting anything in return. This is not “sales” it’s influence Commit resources & time to be successful or you may well fail. It’s important to forecast hours, who, what, when, how and where with the intention of succeeding, not just experimenting Be transparent with intentions & your identity or you may alienate the very audiences you’re trying to connect with. Do your homework and it should be obvious what commercial messages are appropriate Understand, you do not control the message . Old habits die hard and there’s a tendency to want to control messaging Welcome participation, feedback and co-creation . Encourage participation with communications, especially with brand evangelists. Metrics should roll up to objectives and objectives should be relevant to the channel.
62. Simple tips Twitter – state your intention, host a hub page and set a policy Facebook – Go Micro, be specific, increase your CTR, drive to the real world. Invest in media events that naturally move online, source the crowd. The technology is a given, invest in sociology.
63. My 3 daily questions... What happens when you turn the site off ? What happens if you turn the web off ? Can you measure the movement ?