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ZARA

Supply Chain and Value-Creation

MAKRAND AGRAWAL (B43)
PALASH VERMA(E35)
SAI PRAVEEN(D23)
PURPOSE
• To analyze ZARA's success due to its supply
chain
• How it correlates with value-creation for the
company.
AGENDA
• ZARA: Company Profile
• ZARA: The Supply Chain
▫ Vertically Integrated
COMPANY PROFILE
• ZARA is the flagship
chain store of Inditex
Group owned by
Spanish tycoon
Amancio Ortega
• HQ in Coruna, Spain,
where the first ZARA
store opened in 1975.

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HBR Case Study - Fashion retailer ZARA has achieved spectacular growth via a distinctive design-on-demand operating model. This case describes this model and outlines a number of challenges facing the company, with a particular emphasis on its international expansion. Includes color exhibits.

zaracase studyhbr
OSCM_Zara for IT Fashion_HBR Case Analysis_Group I
OSCM_Zara for IT Fashion_HBR Case Analysis_Group IOSCM_Zara for IT Fashion_HBR Case Analysis_Group I
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This document provides an overview of Zara and its business model. It discusses Zara's origins in Spain and its rapid expansion globally. It describes Zara's vertical integration approach and its ability to design, manufacture, and deliver new fashion items to stores within 4-5 weeks. This allows Zara to be highly responsive to the latest trends. The document also examines Zara's use of information systems and the current dilemma it faces regarding upgrading its point-of-sale systems from the aging DOS operating system.

Zara supply chain management
Zara supply chain managementZara supply chain management
Zara supply chain management

This document provides information about Zara's supply chain management practices. It discusses how Zara was founded and expanded globally. It then describes Zara's fast fashion strategy and how they are able to introduce new designs quickly through vertical integration. The document outlines Zara's processes for spotting trends, designing, production, distribution, store layout, and reaping benefits from their supply chain system. It also discusses some challenges for Zara's supply chain with further expansion and potential modifications needed.

retailsupply chain
Inditex : 2012 Global Sales Breakdown
•
Statistics on ZARA's Supply Chain
• 15 days from designs to products VS. industry average of 6-9
months

• 12 inventory turnovers/year VS. industry average 3-4 times
• 12,000 designs/year

• 30,000 Stock-Keeping Units (SKUs)/year
• Unsold items account for 10% of stock VS. industry
average 17%~20%

• Commits 50%~60% of production in advance of
the season VS. 80%~90% for other
Supply Chain
Suppliers are all
close to their
factories so ZARA
can order on a needbasis
•

ZARA buys fabric
in only 4 different
colors;
• designs and cuts
its fabric in-house

Clothes are ironed in
advance and packed
on hangers, with
security and price
tags affixed

Overnight trucks are
used to deliver to
European stores and
airfreight is used to ship
to other countries
The Key to ZARA's Success
• Vertically integrated supply chain where
design, production, distribution, and retailing
were integrated.
▫ “The vertical integration of our production
system allows us to place a garment in any
store around the world in a period between
two to three weeks.”

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The document outlines Zara's fast fashion business model and supply chain operations, which focuses on rapid design, production, and distribution of new fashion items to stores within weeks in order to stay on top of constantly changing trends, allowing Zara to maintain its competitive advantage over rivals with shorter inventory turnovers and product lifecycles. Zara's centralized operations and extensive use of data and technology allows it to quickly respond to demand changes through flexible procurement, production planning, and high-velocity logistics. This responsive supply chain model has supported Zara's global expansion to over 1700 stores in 78 countries while continually renewing its inventory with around 11,

Zara's Fast-Fashion Edge
Zara's Fast-Fashion EdgeZara's Fast-Fashion Edge
Zara's Fast-Fashion Edge

This document provides information about Zara, the largest clothing company owned by the Spanish fashion group Inditex. It discusses Zara's business model, strategies, and supply chain management approach. Zara aims to continuously innovate and provide new, affordable designs made from quality materials to satisfy customer desires. Through its fast fashion model, Zara is able to design, produce, and distribute new collections to stores within weeks, allowing it to stay on top of the latest trends. Zara has over 1,900 stores globally and is a leader in the fast fashion industry due to its ability to quickly replicate designs at low prices.

zarafast fashionstrategy
Vertical integration and Zara Retailing
Vertical integration and Zara RetailingVertical integration and Zara Retailing
Vertical integration and Zara Retailing

The project is a study on how Vertical Integration as a supply chain strategy has worked for Zara in emerging as a fast fashion system. It also focuses on analyzing the competitive advantages and the challenges of implementing Vertical Integration for Zara.

zaravertical integrationniharika senecha
ZARA: Vertically Integrated Supply
Chain
•
THE AWKWARD FACTOR IN THE
PROFITABILITY FORMULA
• Buy low, sell high; Buy on credit, sell on cash.
• Zara, which contributes around 65 per cent of
group sales , concentrates on three winning
formulae to bake its fresh fashion:
Short Lead Time = More fashionable
Lower quantities = Scarce supply
More styles = More choice, and more chances of
hitting it right?
ZARA: Vertically Integrated Supply
Chain
In Spain, 200 fashion designers are in
charge of new designs for the clothing
line. They select the most cost
effective fabric for the new designs.

Designs will be made into models
when sent to the factory. The computer
then decide how to shear fabrics in
order to waste as little as possible.

Fabric will be sent to the factories.
ZARA: Vertically Integrated Supply
Chain
After the sewing process,
products will be sent back to
the factory for button nailing,
ironing and inspection.

Up to tens of kilometers of
underground transmission
channel connects all the
processors.

Label trademarks for
different countries.

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The presentation has been prepared by the students of MFM(Master of Fashion Management), NIFT, Delhi as a part of the study on the Inventory Management of ZARA.

zarainventory modelsinventory management
Zara Procurement strategy
Zara Procurement strategyZara Procurement strategy
Zara Procurement strategy

Zara has been successful due to its unique procurement and outsourcing strategies. It sources fabric and finished products from external suppliers with purchasing offices in Barcelona and Hong Kong. Zara owns factories that apply Just-In-Time to help reduce costs. It also competes on fashion and quick response time, being able to design, produce, and restock products in 4-5 weeks compared to competitors' 6 months. Looking ahead, Zara may need to change its supply chain model and move more manufacturing to lower-cost countries like India and China to remain competitive while controlling costs.

zara case studyscmzara procurement
Zara : Fast Fashion
Zara : Fast FashionZara : Fast Fashion
Zara : Fast Fashion

Zara is a Spanish fast fashion retailer known for its rapid production cycles that allow it to react quickly to new fashion trends. It has over 2000 stores globally and produces around 450 million items per year through a vertically integrated supply chain model. Key aspects of Zara's business model include small production runs that can be turned around in 2-3 weeks, frequent communication between stores and designers, and a highly responsive supply chain that can deliver new shipments globally within 24-48 hours. This approach allows Zara to offer new fashion items to customers much faster than competitors and keep inventory turnover high.

Why Vertical?
Cost & Speed
•
• Local sourcing of raw
material – Cutting cost
because they do not
outsource any channel
• Fast time-to-customer –
Cutting time, faster, effective,
and efficient
• Mass customization
• Low process costs
• Avoid conflicts emerge from
different channels

China – 48
hours

ZARA’s Rate
for the
Global
Distribution
– from Spain
U.S. – 48
hours
Why Vertical? (Continued)
Information Technology (IT)
- Collecting vital
information
• POS (Point of Sale Terminals)

• “H” structure – information from
each store is independent and
parallel to the headquarter in Spain
• PDA – order from the
headquarter in Spain by the
manager of each store
Values Generated by Logistics
e.g.
Managing
Reduced Postponement smaller
Supply
logistics
chain
services
lot sizes
visibility lead times
Strategic
stock
Higher sales
locations
for meeting
Lower quantity
Innovation
customer needs
of inventor to sell
of solution
at reduced prices

Project
management Greater
certainty of
of solution
execution
Network
coverage
Increased
Flexibility to match
flexibility
operational scale

Lower
More competitive
global supplier base bought-in costs
Improved purchasing
of low value items

Reduced
labour
costs

Flexibility of
location and
labour rates
Higher labour
utilisation
Optimised asset
utilisation

Reduced
transport
costs

Reduced
logistics
Improved
lead times delivery e.g.
reliability In-store
logistics
Higher sales services Reduced
logistics
volumes from
lead times
better off-the-shelf
availability
Improved
delivery reliability

Speed of getting
Tighter control
change into
of inventory
Revenue growth
the market
Reduced logistics
lead times
Enhanced
utilisation
Shared use
activities
Off-balance sheet
Third party
financing
Cost reduction
capital providers
Lower
Special purpose
inventories
vehicles
Reduced
Reduced
transport
Reduced
Reduced
logistics
cost of
Reduced Reduced supply processing
Strategiclead times
costs
write-offs/ inventory systems chain mgt
stock
errors
costs
hold costs costs
locations
Leveraged

Fewer
Optimised
Proven
errors, losses Tighter
Flexibility of
unit cost
systems
and claims control
location and
of inventory
at lower
overheads
costs

Simpler overheads
management
tasks
Increase Revenue
Faster time to the
market/extending product life
4-5 weeks from conception to
distribution

Reduced product discounting
Books 85% of the full ticket price
for its merchandise, while the
industry average is 60%

Tailored products
Produces 11,000 designs annually Flexibility to respond to change
in consumer demands
Competitors only have 2,000 to
4,000 items
Unsold items account for <10% of
stock, as opposed to the
Improved product availability
industry average of 17-20%
Stores Twice-weekly shipments

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The presentation is create use as a material to the final case study presentation in Supply Chain class at Faculty of Engineering, Chulalongkorn University. **All images use in the slide are from google images**

fastfashionsupplyzara
Zara
ZaraZara
Zara

Zara is a major international fast fashion retailer owned by Inditex. It was founded in 1975 in La Coruña, Spain and has since expanded to over 2,000 stores across 88 countries. Zara commits to continuously innovating and providing new, quality designs at affordable prices faster than competitors. It aims to contribute to sustainable development through practices like using ecological fabrics and organic cotton. Zara's success is attributed to its ability to rapidly translate fashion trends into new collections available in stores through an integrated supply chain model.

#swot #valuepropositition #internal&extenal
Zara
ZaraZara
Zara

- Zara aims to develop a solid position in China and Australia by establishing brand awareness and loyalty to achieve 3% market share. It will enter these markets through wholly owned subsidiaries and flagship stores in Beijing and Sydney. - Market research shows China has a large population and growing economy while Australia has a strong and stable economy. Both countries offer opportunities for Zara's fashion products but also face threats from competitors. - Zara will target different demographics in each country by adjusting product sizes and styles to local preferences and climates. Advertising will utilize fashion magazines and events to promote the brand.

Decrease Costs
• COGS
Outside the distribution center in La Coruña, ZARA has
twenty-three highly automated factories.

• Cost of logistics
Since nearly 60 percent of ZARA's merchandise is
produced in-house, decreased transportation costs

• Management and administration
Plants use just-in-time systems developed in
cooperation with logistics experts from Toyota Motor
(TM)

• Cost of capital/assets
ZARA owns 40% of their production facilities in Europe
THANK YOU !!!

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Supply Chain Management of ZARA

  • 1. ZARA Supply Chain and Value-Creation MAKRAND AGRAWAL (B43) PALASH VERMA(E35) SAI PRAVEEN(D23)
  • 2. PURPOSE • To analyze ZARA's success due to its supply chain • How it correlates with value-creation for the company.
  • 3. AGENDA • ZARA: Company Profile • ZARA: The Supply Chain ▫ Vertically Integrated
  • 4. COMPANY PROFILE • ZARA is the flagship chain store of Inditex Group owned by Spanish tycoon Amancio Ortega • HQ in Coruna, Spain, where the first ZARA store opened in 1975.
  • 5. Inditex : 2012 Global Sales Breakdown •
  • 6. Statistics on ZARA's Supply Chain • 15 days from designs to products VS. industry average of 6-9 months • 12 inventory turnovers/year VS. industry average 3-4 times • 12,000 designs/year • 30,000 Stock-Keeping Units (SKUs)/year • Unsold items account for 10% of stock VS. industry average 17%~20% • Commits 50%~60% of production in advance of the season VS. 80%~90% for other
  • 7. Supply Chain Suppliers are all close to their factories so ZARA can order on a needbasis • ZARA buys fabric in only 4 different colors; • designs and cuts its fabric in-house Clothes are ironed in advance and packed on hangers, with security and price tags affixed Overnight trucks are used to deliver to European stores and airfreight is used to ship to other countries
  • 8. The Key to ZARA's Success • Vertically integrated supply chain where design, production, distribution, and retailing were integrated. ▫ “The vertical integration of our production system allows us to place a garment in any store around the world in a period between two to three weeks.”
  • 9. ZARA: Vertically Integrated Supply Chain •
  • 10. THE AWKWARD FACTOR IN THE PROFITABILITY FORMULA • Buy low, sell high; Buy on credit, sell on cash. • Zara, which contributes around 65 per cent of group sales , concentrates on three winning formulae to bake its fresh fashion: Short Lead Time = More fashionable Lower quantities = Scarce supply More styles = More choice, and more chances of hitting it right?
  • 11. ZARA: Vertically Integrated Supply Chain In Spain, 200 fashion designers are in charge of new designs for the clothing line. They select the most cost effective fabric for the new designs. Designs will be made into models when sent to the factory. The computer then decide how to shear fabrics in order to waste as little as possible. Fabric will be sent to the factories.
  • 12. ZARA: Vertically Integrated Supply Chain After the sewing process, products will be sent back to the factory for button nailing, ironing and inspection. Up to tens of kilometers of underground transmission channel connects all the processors. Label trademarks for different countries.
  • 13. Why Vertical? Cost & Speed • • Local sourcing of raw material – Cutting cost because they do not outsource any channel • Fast time-to-customer – Cutting time, faster, effective, and efficient • Mass customization • Low process costs • Avoid conflicts emerge from different channels China – 48 hours ZARA’s Rate for the Global Distribution – from Spain U.S. – 48 hours
  • 14. Why Vertical? (Continued) Information Technology (IT) - Collecting vital information • POS (Point of Sale Terminals) • “H” structure – information from each store is independent and parallel to the headquarter in Spain • PDA – order from the headquarter in Spain by the manager of each store
  • 15. Values Generated by Logistics e.g. Managing Reduced Postponement smaller Supply logistics chain services lot sizes visibility lead times Strategic stock Higher sales locations for meeting Lower quantity Innovation customer needs of inventor to sell of solution at reduced prices Project management Greater certainty of of solution execution Network coverage Increased Flexibility to match flexibility operational scale Lower More competitive global supplier base bought-in costs Improved purchasing of low value items Reduced labour costs Flexibility of location and labour rates Higher labour utilisation Optimised asset utilisation Reduced transport costs Reduced logistics Improved lead times delivery e.g. reliability In-store logistics Higher sales services Reduced logistics volumes from lead times better off-the-shelf availability Improved delivery reliability Speed of getting Tighter control change into of inventory Revenue growth the market Reduced logistics lead times Enhanced utilisation Shared use activities Off-balance sheet Third party financing Cost reduction capital providers Lower Special purpose inventories vehicles Reduced Reduced transport Reduced Reduced logistics cost of Reduced Reduced supply processing Strategiclead times costs write-offs/ inventory systems chain mgt stock errors costs hold costs costs locations Leveraged Fewer Optimised Proven errors, losses Tighter Flexibility of unit cost systems and claims control location and of inventory at lower overheads costs Simpler overheads management tasks
  • 16. Increase Revenue Faster time to the market/extending product life 4-5 weeks from conception to distribution Reduced product discounting Books 85% of the full ticket price for its merchandise, while the industry average is 60% Tailored products Produces 11,000 designs annually Flexibility to respond to change in consumer demands Competitors only have 2,000 to 4,000 items Unsold items account for <10% of stock, as opposed to the Improved product availability industry average of 17-20% Stores Twice-weekly shipments
  • 17. Decrease Costs • COGS Outside the distribution center in La Coruña, ZARA has twenty-three highly automated factories. • Cost of logistics Since nearly 60 percent of ZARA's merchandise is produced in-house, decreased transportation costs • Management and administration Plants use just-in-time systems developed in cooperation with logistics experts from Toyota Motor (TM) • Cost of capital/assets ZARA owns 40% of their production facilities in Europe