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Ansuman Mohanty Anupam Gayen Aswini Singhania Rik Sarkar Rituraj Hans Sabyasachi Barma Sabyasachi Mukherjee Samprikta De
Tata Motors offers the most comprehensive range of commercial, passenger and multi-utility vehicles and has continuously evolved, adding value to its product. Recognizing the need to transport goods speedily, conveniently and in a cost effective manner with comfort, style and ease of maintenance, Tata Motors developed the Tata Ace.
A new revolution in transport, which is set to change the competitive landscape of the small commercial vehicle segment. KEY FEATURES: Versatility  – Conveniently used in urban as well as rural areas. Savings  – Low operating costs. Style  – Car-like interiors and numerous accessories. Performance  – 700cc engine delivering power of 16 hp @3200 rpm. Comfort  - Several big and small features. Safety  – Designed and manufactured using high strength steel. Launched in May, 2005 it surpassed the company’s target of 30000 units in its first year of operation.
CASE 1 Henry Ford said that customers could get   cars of any color as long as it was black, while the Tata Motors went to the customers before designing Ace and asked them about the price and the features the wanted.

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Tata Motors launched the Tata Ace in 2005 as a replacement for auto-rickshaws. It has a payload capacity of 0.75 tons and costs 50% less than other 4-wheel commercial vehicles. There was a market gap for a small commercial vehicle to connect urban and rural markets at a competitive price. Through market research, Tata Motors found customers wanted a higher status 4-wheel vehicle at a low cost. Tata developed the Ace with a innovative low-cost engine and parts sharing to create a 4-wheel vehicle at the price of a 3-wheel vehicle. Tata's roadmap is to establish new plants, introduce new Ace variants for different uses, and expand into transport services to increase sales and

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Tata launched the Tata Ace mini-truck in India in 2005 at a price of Rs. 225,000. It targeted the small commercial vehicle segment of 0.75 to 1 ton payload that was dominated by three-wheelers. The Ace was an instant success, achieving its annual sales target of 30,000 units in under a year. Its compact size, low cost of operation, and maneuverability in crowded Indian cities enabled it to capture over half the market share in the segment. The Ace's success encouraged Tata to double its production capacity and launch variants like the Ace Super to expand its market reach.

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Clique Pens - Case Study Solution by Kamal Allazov (Essay type)
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Clique Pens Case Study by Harward Mba Center. This paper introduces possible solutions and recommendations by MSc. Marketing student - Allazov Kamal. (https://allazov.org/)

marketing case studiesclique pens case solutionclique pens case study solution
The Product Concept: It was the dominating concept prior to the Industrial Revolution. It holds that the organisation knows its product better than anyone or any organisation. The consumer will favor those products that offers the most quality, performance or innovative feature as conceived by the organization(  here black colour ) The Marketing Concept: It states that the organisation should strive to satisfy its customers’ needs and wants while meeting the organisation goals and to deliver the desired satisfaction more effectively and efficiently than competitors. With the reference of our topic of discussion: Henry Ford=Product Concept TATA= Marketing Concept
  CASE 2 Activities done by Tata Motors while applying marketing concept for designing the Ace .
MARKET RESEARCH   Purpose : To identify the potential customers and the latent demand & To arrest declining demand. Research Designs : Two-step process-  Exploratory RD & Conclusive RD. Analysis of Marketing Environment : Including the Broad Environment (Indian Economy) & Task environment (of Tata Motors wrt cost reduction). Results :  Potential customers : Small traders & farmers in the “rurban” belt of the country. Discussions with potential customers indicated : The stated needs : Customers wanted a last mile distribution vehicle.  The real needs : It should have low maintenance costs, higher driver safety and better driving comfort. The unstated needs : Social status the potential customers associated with owning a four-wheeler truck. This helped Tata Motors to identify the latent demand for smaller vehicles on feeder routes for the hub-spoke type of arrangement.  This also kept the channel open for creative re-marketing.
MARKETING MIX: FOUR P COMPONENTS MaCARTHY’S 4 P’S For a suitable Marketing Mix Product Quality: high standard ; Design: sleek and sporty; Brand name: Tata Ace; Services: augmented  service network closer to the  operating routes Promotion Creative advertising: “ Small is big” as the catchline. Place Location: Cities, small towns & villages- Rural- Urban belt in India. Price Priced in comparison  to 3-wheelers; Costs reduced through combination of using & modifying  parts used by other vehicles from Tata  Motors.

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Tata Motors saw success in turning around its passenger vehicle segment through its "Turnaround 2.0" strategy. This included focusing on building a strong portfolio of products across high-demand segments through third-generation impact design models with high safety ratings. Maintaining a presence in all key segments and launching localized campaigns helped Tata Motors achieve its goal of becoming the third largest player in the domestic passenger vehicle market in India.

tata motorstata sonspassenger cars
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Hindusthan Lever had a challenge with the competitors in Rural India. They devised a strategy to enter the market at the grass root level and utilize the entrepreneurial woman. Based on perceptions, there are some ethical questions. This case looks at the strategies on how to capture the emerging markets and work at the grass root level with the consumer behaviors. Not only understand the consumer behavior, but introduce the need and also the products to the consumers who NEVER used any product in that area.

shaktiemerging marketshindusthan unilever limited
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Case Study : How Tata Nano and Nissan Micra Used Social Media for effective advertisement and marketing across India.

Case 3 Benefits and gratification the consumers can draw from a the Tata Ace
Consumers always derive  value & satisfaction  from any product they use.  With respect to this case study, we find that lots of consumers had used Tata Ace which implies that the product designed by Tata Motors had satisfied their  specific needs . Tata Motors had a deep understanding of  consumer wants  and  market   needs . Lauterbon’s 4 Cs  from consumers point of view explains this aspect.
THE BUYERS’ VIEWPOINT: THE FOUR C COMPONENTS LAUTERBON’S 4 C’S Consumers’ needs: Vehicles  capable of transporting sub 1 ton loads over small  distances; lower turning radius facilitating navigation in small towns . Cost to consumer: Low maintenance cost of the vehicle. Convenience: Better driving comfort, Higher driver safety. Communication: Market research revealed the  “ social prestige” issue of the  consumers.
CONCLUSION Ideal relationship between market and organization  thorough 2-step (exploratory and conclusive) market research Total market orientation  customer-centric philosophy  after-sales service facilities: higher augmentation the lowest possible cost of acquisition, ownership and use relationship marketing And thus TATA – Aced it up…

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This project was assigned as our Second Semester end project in the subject Management Accounting by our Professor Mr. R.A.Khan.In this each and every student was assigned with a company on which they have to do a Value Chain Analysis. Mine was in 2 wheeler automobile sector and the company assigned was Bajaj auto. I have tired my level best to make this presentations per my understanding with the help of informations gathered through various Journals,newspapers and other sources.

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D.Light is a social enterprise that provides solar lamps to people in developing countries without access to modern electricity. It was founded in 2007 and targets the base of the pyramid population. D.Light experienced issues with brand awareness and convincing customers accustomed to kerosene to purchase unfamiliar solar technology. However, the lamps provide clear benefits like no recurring costs and allow for extended working and studying hours. As of 2014, D.Light has empowered over 37 million lives and generated over 53,000 MWh of renewable energy, saving customers over $1 billion and creating over 13 billion productive hours. Proposed solutions to further D.Light's impact include introducing cheaper LED options, running awareness campaigns, partnering with local governments, and providing

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Cooper Pharmaceuticals abruptly terminated Bob Marsh after 12 years as a drug sales representative in Toledo. Customers are complaining about the decision. Marsh had a history of strong customer relationships but poor record keeping and disorganization. While earlier managers acknowledged his strengths, later ones focused more on weaknesses in performance reviews. The frequent changing of sales managers and lack of career development or enrichment for Marsh contributed to his disengagement. Terminating such a loyal employee with good customer relationships was too harsh a decision without addressing his motivational needs or trying other options.

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.…….THANK YOU………

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Tata Ace Marketing concept

  • 1. Ansuman Mohanty Anupam Gayen Aswini Singhania Rik Sarkar Rituraj Hans Sabyasachi Barma Sabyasachi Mukherjee Samprikta De
  • 2. Tata Motors offers the most comprehensive range of commercial, passenger and multi-utility vehicles and has continuously evolved, adding value to its product. Recognizing the need to transport goods speedily, conveniently and in a cost effective manner with comfort, style and ease of maintenance, Tata Motors developed the Tata Ace.
  • 3. A new revolution in transport, which is set to change the competitive landscape of the small commercial vehicle segment. KEY FEATURES: Versatility – Conveniently used in urban as well as rural areas. Savings – Low operating costs. Style – Car-like interiors and numerous accessories. Performance – 700cc engine delivering power of 16 hp @3200 rpm. Comfort - Several big and small features. Safety – Designed and manufactured using high strength steel. Launched in May, 2005 it surpassed the company’s target of 30000 units in its first year of operation.
  • 4. CASE 1 Henry Ford said that customers could get cars of any color as long as it was black, while the Tata Motors went to the customers before designing Ace and asked them about the price and the features the wanted.
  • 5. The Product Concept: It was the dominating concept prior to the Industrial Revolution. It holds that the organisation knows its product better than anyone or any organisation. The consumer will favor those products that offers the most quality, performance or innovative feature as conceived by the organization( here black colour ) The Marketing Concept: It states that the organisation should strive to satisfy its customers’ needs and wants while meeting the organisation goals and to deliver the desired satisfaction more effectively and efficiently than competitors. With the reference of our topic of discussion: Henry Ford=Product Concept TATA= Marketing Concept
  • 6. CASE 2 Activities done by Tata Motors while applying marketing concept for designing the Ace .
  • 7. MARKET RESEARCH Purpose : To identify the potential customers and the latent demand & To arrest declining demand. Research Designs : Two-step process- Exploratory RD & Conclusive RD. Analysis of Marketing Environment : Including the Broad Environment (Indian Economy) & Task environment (of Tata Motors wrt cost reduction). Results : Potential customers : Small traders & farmers in the “rurban” belt of the country. Discussions with potential customers indicated : The stated needs : Customers wanted a last mile distribution vehicle. The real needs : It should have low maintenance costs, higher driver safety and better driving comfort. The unstated needs : Social status the potential customers associated with owning a four-wheeler truck. This helped Tata Motors to identify the latent demand for smaller vehicles on feeder routes for the hub-spoke type of arrangement. This also kept the channel open for creative re-marketing.
  • 8. MARKETING MIX: FOUR P COMPONENTS MaCARTHY’S 4 P’S For a suitable Marketing Mix Product Quality: high standard ; Design: sleek and sporty; Brand name: Tata Ace; Services: augmented service network closer to the operating routes Promotion Creative advertising: “ Small is big” as the catchline. Place Location: Cities, small towns & villages- Rural- Urban belt in India. Price Priced in comparison to 3-wheelers; Costs reduced through combination of using & modifying parts used by other vehicles from Tata Motors.
  • 9. Case 3 Benefits and gratification the consumers can draw from a the Tata Ace
  • 10. Consumers always derive value & satisfaction from any product they use. With respect to this case study, we find that lots of consumers had used Tata Ace which implies that the product designed by Tata Motors had satisfied their specific needs . Tata Motors had a deep understanding of consumer wants and market needs . Lauterbon’s 4 Cs from consumers point of view explains this aspect.
  • 11. THE BUYERS’ VIEWPOINT: THE FOUR C COMPONENTS LAUTERBON’S 4 C’S Consumers’ needs: Vehicles capable of transporting sub 1 ton loads over small distances; lower turning radius facilitating navigation in small towns . Cost to consumer: Low maintenance cost of the vehicle. Convenience: Better driving comfort, Higher driver safety. Communication: Market research revealed the “ social prestige” issue of the consumers.
  • 12. CONCLUSION Ideal relationship between market and organization thorough 2-step (exploratory and conclusive) market research Total market orientation customer-centric philosophy after-sales service facilities: higher augmentation the lowest possible cost of acquisition, ownership and use relationship marketing And thus TATA – Aced it up…