research-article

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Neurodiversity and the Accessible University: Exploring Organizational Barriers, Access Labor and Opportunities for Change

Authors:

Valeria Borsotti,

Pernille BjørnAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 8, Issue CSCW1

Article No.: 172, Pages 1 - 27

https://doi.org/10.1145/3641011

Published: 26 April 2024 Publication History

Abstract

The access needs of neurodivergent individuals in organizational settings are many and varied - and so are their everyday contributions to the creation of collective access. In this study, we contribute to the growing body of CSCW research on accessibility and investigate the invisible access labor of neurodivergent students in three computer science institutions. We use an exploratory, multi-stakeholder approach, combining semi-structured interviews (n=26) and document analysis. We adopted a broad definition of neurodiversity: our study included individuals with autism, dyslexia, ADHD, cyclothymia and individuals with neurological conditions that developed as a result of illness, trauma or injury. Our findings show that neurodivergent students face a number of structural and attitudinal barriers to access in the educational environment and within the disability support system. We identified barriers in three main areas: (i) assistive technology access barriers, (ii) cognitive and physical access barriers, and (iii) social access barriers. We examined how stigma, individualized understandings of disability and intersectional disadvantage shape organizational practices and explored how students are creatively improving collective access through micro-interventions, although these efforts are largely invisible. We then draw on our findings to identify opportunities for change. We propose access grafting as a bottom-up approach to rethinking and reorienting organizational strategies to improve equitable access.

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Index Terms

Neurodiversity and the Accessible University: Exploring Organizational Barriers, Access Labor and Opportunities for Change
1. Human-centered computing
  1. Accessibility
    1. Empirical studies in accessibility

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Published In

cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 8, Issue CSCW1

CSCW

April 2024

6294 pages

EISSN:2573-0142

DOI:10.1145/3661497

Editor:
Jeff Nichols
Apple Inc., United States

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Copyright © 2024 ACM.

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Association for Computing Machinery

New York, NY, United States

Publication History

Published: 26 April 2024

Published in PACMHCI Volume 8, Issue CSCW1

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Cited By

McDonald Hurford RDerry MBavuso E(2025)Embracing the Future: Artificial Intelligence in the Provision of Pre-Employment Transition Services to Autistic and Neurodivergent YouthJournal of Vocational Rehabilitation10.1177/10522263241312734Online publication date: 5-Feb-2025
https://doi.org/10.1177/10522263241312734
Cobbaert LMillichamp AElwyn RSilverstein SSchweizer KThomas EMiskovic-Wheatley J(2024)Neurodivergence, intersectionality, and eating disorders: a lived experience-led narrative reviewJournal of Eating Disorders10.1186/s40337-024-01126-512:1Online publication date: 20-Nov-2024
https://doi.org/10.1186/s40337-024-01126-5
Le L(2024)"I Am Human, Just Like You": What Intersectional, Neurodivergent Lived Experiences Bring to Accessibility ResearchProceedings of the 26th International ACM SIGACCESS Conference on Computers and Accessibility10.1145/3663548.3675651(1-20)Online publication date: 27-Oct-2024
https://dl.acm.org/doi/10.1145/3663548.3675651
Mannino ASankaran N(2024)Do We Need a “Neuro-Neutral State”?AJOB Neuroscience10.1080/21507740.2024.240460415:4(284-286)Online publication date: 18-Oct-2024
https://doi.org/10.1080/21507740.2024.2404604

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