research-article

Aging in Place Together: The Journey Towards Adoption and Acceptance of Stairlifts in Multi-Resident Homes

Authors:

Rachel Eardley,

Aisling Ann O'KaneAuthors Info & Claims

Proceedings of the ACM on Human-Computer Interaction, Volume 5, Issue CSCW2

Article No.: 320, Pages 1 - 26

https://doi.org/10.1145/3476061

Published: 18 October 2021 Publication History

Abstract

Stairlifts are a widely-used technology in the home that help people with mobility issues to go up and down stairs. However, it is unclear how stairlifts are experienced by all household members and what this understanding implies for home healthcare technologies. We investigated the impact of stairlift installations on older adults' households in the UK through a qualitative study investigating the lived experience of the adoption and acceptance of this technology. Interviews and focus groups with primary users, household residents and service providers showed how the wider household identify misalignments between simplified stairlift installation models from service providers and describe a more complex, nuanced emotional journey which involves decision making, conflict and trauma and catharsis and independence. Findings provide transferrable outcomes for the smart home domain by highlighting the multi-resident home, the emotional intrusiveness of home healthcare technologies and the diversity that comes with providing care, unique to every household.

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Summary of stairlift emotional journeys for each study household.

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Cited By

Varanasi RDell NVashistha A(2024)Saharaline: A Collective Social Support Intervention for Teachers in Low-Income Indian SchoolsProceedings of the CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642617(1-20)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642617
Eardley RTonkin ESoubutts EAyobi ATourte GGooberman-Hill RCraddock IO'Kane A(2023)Explanation before Adoption: Supporting Informed Consent for Complex Machine Learning and IoT Health PlatformsProceedings of the ACM on Human-Computer Interaction10.1145/35794827:CSCW1(1-25)Online publication date: 16-Apr-2023
https://dl.acm.org/doi/10.1145/3579482
Soubutts ECzech EAyobi AEardley RCater KO'Kane A(2023)The Shifting Sands of Labour: Changes in Shared Care Work with a Smart Home Health SystemProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581546(1-16)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581546
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Index Terms

Aging in Place Together: The Journey Towards Adoption and Acceptance of Stairlifts in Multi-Resident Homes
1. Human-centered computing
  1. Accessibility
    1. Accessibility technologies
  2. Collaborative and social computing
    1. Empirical studies in collaborative and social computing

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cover image Proceedings of the ACM on Human-Computer Interaction

Proceedings of the ACM on Human-Computer Interaction Volume 5, Issue CSCW2

CSCW2

October 2021

5376 pages

EISSN:2573-0142

DOI:10.1145/3493286

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Jeff Nichols
Apple Inc., United States

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Published: 18 October 2021

Published in PACMHCI Volume 5, Issue CSCW2

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Varanasi RDell NVashistha A(2024)Saharaline: A Collective Social Support Intervention for Teachers in Low-Income Indian SchoolsProceedings of the CHI Conference on Human Factors in Computing Systems10.1145/3613904.3642617(1-20)Online publication date: 11-May-2024
https://dl.acm.org/doi/10.1145/3613904.3642617
Eardley RTonkin ESoubutts EAyobi ATourte GGooberman-Hill RCraddock IO'Kane A(2023)Explanation before Adoption: Supporting Informed Consent for Complex Machine Learning and IoT Health PlatformsProceedings of the ACM on Human-Computer Interaction10.1145/35794827:CSCW1(1-25)Online publication date: 16-Apr-2023
https://dl.acm.org/doi/10.1145/3579482
Soubutts ECzech EAyobi AEardley RCater KO'Kane A(2023)The Shifting Sands of Labour: Changes in Shared Care Work with a Smart Home Health SystemProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3581546(1-16)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3581546
James SArmstrong MAbdallah ZO'Kane A(2023)Chronic Care in a Life Transition: Challenges and Opportunities for Artificial Intelligence to Support Young Adults With Type 1 Diabetes Moving to UniversityProceedings of the 2023 CHI Conference on Human Factors in Computing Systems10.1145/3544548.3580901(1-16)Online publication date: 19-Apr-2023
https://dl.acm.org/doi/10.1145/3544548.3580901
Tang XSun YZhang BLiu ZLC RLu ZTong X(2022)"I Never Imagined Grandma Could Do So Well with Technology"Proceedings of the ACM on Human-Computer Interaction10.1145/35555796:CSCW2(1-29)Online publication date: 11-Nov-2022
https://dl.acm.org/doi/10.1145/3555579
Dubois EGayle DYuan XKhurana PKnight T(2022)Older Adults Use of Technology for Decision-Making: A Systematic Literature ReviewHCI International 2022 – Late Breaking Papers: HCI for Health, Well-being, Universal Access and Healthy Aging10.1007/978-3-031-17902-0_23(322-333)Online publication date: 26-Jun-2022
https://dl.acm.org/doi/10.1007/978-3-031-17902-0_23

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