Research Interests:
Research Interests:
ABSTRACT Although the benefits of knowledge management systems (KMS) have been clearly articulated, there remains a gap between KM theory and practice. One explanation for this gap can be attributed to the dichotomy between the people... more
ABSTRACT Although the benefits of knowledge management systems (KMS) have been clearly articulated, there remains a gap between KM theory and practice. One explanation for this gap can be attributed to the dichotomy between the people versus technology approaches to research that characterize the academic literature on KM and KMS. This paper describes an adaptive theory approach to unpack the people, process and technology dimensions of organisational KMS based on evidence gathered from two in-depth case studies of global consultancy companies that are considered exemplars of KM practice. This study makes a contribution to theory and practice by delineating the people, process and technology dimensions of organizational KMS. The output of this approach is a process-based conceptual model that captures the technological and non-technological features of a KMS, and which incorporates people-based dimensions such as roles and values, as well as the technology platform and supporting technologies employed. The model is informed by theory and grounded in practice, and, as such, it can be used by practitioners as a starting point to plan future KMS implementations or to examine current KMS implementation. Conversely, the model may be used by KM theorists as a starting point for more parsimonious, detailed research studies.
Research Interests:
Research Interests:
There is a growing interest in the application of information technologies (IT) for Knowledge Management (KM) in the public sector; there is, however, a dearth of research on the design and development of effective, integrated Knowledge... more
There is a growing interest in the application of information technologies (IT) for Knowledge Management (KM) in the public sector; there is, however, a dearth of research on the design and development of effective, integrated Knowledge Management Systems (KMS). Consequently, public sector organisations and private sector enterprises are offered little in the way of guidance in designing KMS from the bewildering range of information technologies said to capture, store, retrieve, transfer and apply knowledge. Action ...
Research Interests: Information Systems, Management, Information Technology, Design, Knowledge Management, and 15 moreParticipatory Action Research, Action Research, Knowledge sharing, Public sector, Knowledge, Conception, Business and Management, Knowledge Management Systems, Conceptual Schema, Knowledge Management System, Lessons Learned, Design and Development, Private Sector, Strategic Information Systems, and Information System
Although the benefits of knowledge management systems (KMS) have been clearly articulated, there remains a gap between KM theory and practice. One explanation for this gap can be attributed to the dichotomy between the people versus... more
Although the benefits of knowledge management systems (KMS) have been clearly articulated, there remains a gap between KM theory and practice. One explanation for this gap can be attributed to the dichotomy between the people versus technology approaches to research that characterize the academic literature on KM and KMS. This paper describes an adaptive theory approach to unpack the people, process and technology dimensions of organisational KMS based on evidence gathered from two in-depth case studies of global consultancy companies that are considered exemplars of KM practice. This study makes a contribution to theory and practice by delineating the people, process and technology dimensions of organizational KMS. The output of this approach is a process-based conceptual model that captures the technological and non-technological features of a KMS, and which incorporates people-based dimensions such as roles and values, as well as the technology platform and supporting technologie...
Abstract This chapter presents an action research-based case study of the development of pKADS (portable knowledge asset development system), an open source, desktopbased knowledge management (KM) tool, implemented in Java and targeted at... more
Abstract This chapter presents an action research-based case study of the development of pKADS (portable knowledge asset development system), an open source, desktopbased knowledge management (KM) tool, implemented in Java and targeted at government and nongovernment organizations. pKADS was a collaborative project involving Business Information Systems, University College Cork, Ireland and the United Nations Population Fund (UNFPA), and was funded by the government of Ireland.
Abstract: This paper reports on the development of an innovative Open Source Software solution called the Portable Knowledge Asset Development System (pKADS). pKADS is a desktop-based knowledge management system whose purpose is to... more
Abstract: This paper reports on the development of an innovative Open Source Software solution called the Portable Knowledge Asset Development System (pKADS). pKADS is a desktop-based knowledge management system whose purpose is to promote knowledge sharing in government and nongovernment organisations, which the United Nations views a being pivotal to the inclusion of developing nations in the knowledge society.