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Hannah Goraya (York)

Hannah Goraya (York)

Commissioned by Sheffield Community Network and launched in April 2013. the report provides an overview of: Community Media; Neighbourhood ICT Centres; Low cost re-use; Public and neighbourhood wifi; Combined Access Initiatives; and New... more
Commissioned by Sheffield Community Network and launched in April 2013. the report provides an overview of: Community Media;
Neighbourhood ICT Centres; Low cost re-use; Public and neighbourhood wifi; Combined Access Initiatives; and
New Trends and Novel Approaches.  Written for an audience of community centres and organisations providing digital access to their local communities. The report may also be of interest to those interested in understanding the different methods and approaches of local, small-scale organisations responding to communities needs.
The report concludes with a call for further research into the crossover between these varied approaches and for great collaboration between these organisations in the current climate of finite and limited funding.
Research Interests:
Research Interests:
This paper explores the role of support networks in reducing digital exclusion for isolated individuals. We describe how ethnographic studies were undertaken in neighbourhoods in each of the four South Yorkshire urban regions of... more
This paper explores the role of support networks in reducing digital exclusion for isolated individuals.  We describe how ethnographic studies were undertaken in neighbourhoods in each of the four South Yorkshire urban regions of Barnsley, Doncaster, Rotherham and Sheffield, followed by interviews with residents to identify interventions that increased the probability of individuals being motivated to use the Internet. A key theme emerging was how contact networks reach isolated individuals and provide them with information; we developed this idea further through a study of carers.

Using findings from these studies, we consider the value of interventions through personal networks (developed and maintained by the individual) as opposed to those through formal external networks (provided by community centres and public sector groups). In conclusion, we discuss appropriate techniques for local government authorities and agencies to adopt when working to digitally include currently excluded citizens.
From observations, there are similarities between this [comedic extreme] version of change management of the move from stone age to bronze age and the approach that some organisations take in attempting to introduce new technical... more
From observations, there are similarities between this [comedic extreme] version of change management  of the move from stone age to bronze age and the approach that some organisations take in attempting to introduce new technical services for their customers.