Gregor Lenart
University of Maribor, Faculty of Organizational Sciences, Faculty Member
V prispevku podajamo pregled razvoja uporabe e-računov v organizacijah v Sloveniji. Prikazali smo razvoj področja od posameznih pobud do razvoja standarda eSLOG ter pomembnih regulativ in zakonodaj ter vloge različnih deležnikov, ki so... more
V prispevku podajamo pregled razvoja uporabe e-računov v organizacijah v Sloveniji. Prikazali smo razvoj področja od posameznih pobud do razvoja standarda eSLOG ter pomembnih regulativ in zakonodaj ter vloge različnih deležnikov, ki so bili vpeti v dogajanje. Osrednji del prispevka predstavljajo rezultati raziskave o uporabi e-računov med organizacijami v Sloveniji. Kljub temu, da je izmenjava e-računov s proračunskimi uporabniki obvezna od leta 2015, razširjene uporabe e-računov in drugih poslovnih e-dokumentov, ki bi si jih izmenjevale organizacije v praksi še ne opazimo. Ugotovitve raziskave podajajo pomembne informacije za odločevalce in zakonodajalce, ki bodo lahko na podlagi tega sprejeli ustrezne politike, spodbude in podporne ukrepe za razširitev digitalizacije organizacij v Sloveniji. S tem bodo vzpostavljeni temelji za digitalno preobrazbo organizacij in s tem njihovo večjo konkurenčnost.
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The COVID-19 pandemic has changed the way we live and businesses operate. Various industries and sectors were affected, which had a strong impact on economic growth. Micro, small, and medium sized enterprises (SMEs) were not exception.... more
The COVID-19 pandemic has changed the way we live and businesses operate. Various industries and sectors were affected, which had a strong impact on economic growth. Micro, small, and medium sized enterprises (SMEs) were not exception. While SMEs in comparison to large enterprises lag behind in digital transformation, but are important part of worlds economy, we are interested in their digital transformation pushed forward by the COVID-19 pandemic. In order to gain a comprehensive view of the events related to the digital transformation of companies in the last two years, we conducted interviews with six Slovenian SMEs. Based on the collected data, we present preliminary findings and discuss opportunities for further research in this field.
Background and Purpose: Business model innovation (BMI) has become increasingly important, especially in the fast changing business environment. While large enterprises approach these changes systematically, small and medium sized... more
Background and Purpose: Business model innovation (BMI) has become increasingly important, especially in the fast changing business environment. While large enterprises approach these changes systematically, small and medium sized enterprises (SMEs) are left to their own resourcefulness. For the purpose of developing dedicated methods and tools to support different SMEs in addressing these challenges, we have conducted a multiple case study to gain insights into factors that drive SMEs to innovate their BM, how they approach BMI and what changes they made to their BM. Design/Methodology/Approach: First the framework of analysis was developed based on BMI research frameworks identified in literature review. Then the multiple case studies were conducted following the case study protocol developed by Envision project. Results: Based on the proposed framework the results of four Slovene SME cases revealed differences between enterprises regarding the drivers behind BMI and changes in us...
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For several decades, we are witnessing the exchange of e-invoices. In Slovenia e-invoicing started in 2001 with the project “Electronic commerce of Slovenian enterprises”. The result of this project was standard named eSLOG. Furthermore,... more
For several decades, we are witnessing the exchange of e-invoices. In Slovenia e-invoicing started in 2001 with the project “Electronic commerce of Slovenian enterprises”. The result of this project was standard named eSLOG. Furthermore, the advanced e-invoicing ecosystem was established which enabled enterprises to more easily exchange e-invoices. Moreover, since January 2015, all budget users can only receive e-invoices, which contributed to a larger share of e-invoicing. Despite all these incentives, data from the Statistical Office of the Republic of Slovenia from 2019 show that only 58% of the observed companies have exchange e-invoices in a form suitable for automated processing and more than half of these companies have sent less than 10% of these type of e-invoices. In order to determine the current state of use of e-invoices, the advantages and obstacles as well as what incentives are needed to expand the use of e-invoices, a survey among Slovenian companies was conducted i...
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Autonomous vehicles (AV) have the potential to disrupt the entire transport industry. AV may bring many opportunities as for example reduction of road accidents, less congestion on the roads, and a lower number of vehicles that are better... more
Autonomous vehicles (AV) have the potential to disrupt the entire transport industry. AV may bring many opportunities as for example reduction of road accidents, less congestion on the roads, and a lower number of vehicles that are better utilized. Full AV also brings new social element as they enable mobility for all. In addition, the use of digital technologies in combination with AV introduces new business models in transportation, where the lines between car ownership, rental, and lease modes are more and more blurred. To explore the potential of AV in a smart city context, the AV Living Lab was created on the premises of BTC City in Ljubljana, Slovenia, in 2017. The AV Living lab was created to test and to learn about real-life solutions for implementation of AV. The underlying concept is BTC City as a Living lab innovation ecosystem, where the latest advanced technologies, business models, and services are tested with real users, real cars, on real roads over the real interact...
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The challenges of eCollaboration for SMEs start with the decision to collaborate, and continues with the incorporation of enabling web technologies. This paper focuses on factors that influence eCollaboration by studying two collaborative... more
The challenges of eCollaboration for SMEs start with the decision to collaborate, and continues with the incorporation of enabling web technologies. This paper focuses on factors that influence eCollaboration by studying two collaborative groups, one in
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Prispevek proučuje področje vedenja potrošnikov, kjer je bilo v zadnjih letih zaznati številne spremembe. Razvoj digitalnih tehnologij je pomembno vplival na način nakupovanja, saj se je nakupna pot za večino potrošnikov preoblikovala z... more
Prispevek proučuje področje vedenja potrošnikov, kjer je bilo v zadnjih letih zaznati številne spremembe. Razvoj digitalnih tehnologij je pomembno vplival na način nakupovanja, saj se je nakupna pot za večino potrošnikov preoblikovala z uporabo digitalnih tehnologij, kot so spletni brskalniki, pametni telefoni, družbena omrežja ter druge digitalne platforme. Predstavljen je kratek pregled razvoja elektronskega nakupovanja od leta 1980 naprej. V osrednjem delu prispevka je analizirano stanje na področju digitalnega potrošništva s poudarkom na stanju v Sloveniji. Spremembe v vedenju potrošnikov prinašajo podjetjem številne izzive. Če želijo podjetja uspešno poslovati, morajo slediti tem spremembam in prilagajati strategijo skladno s spreminjajočimi se potrebami potrošnikov. Podjetja morajo za povečanje prodaje preko digitalnih kanalov zagotoviti odlično uporabniško izkušnjo. Pandemija COVID-19 je tako močno vplivala tudi na razvoj digitalnega potrošništva, v Evropi so v letu 2020 zazn...
Research Interests: Physics and Humanities
Background and Purpose: Business model innovation (BMI) has become increasingly important, especially in the fast changing business environment. While large enterprises approach these changes systematically, small and medium sized... more
Background and Purpose: Business model innovation (BMI) has become increasingly important, especially in the fast changing business environment. While large enterprises approach these changes systematically, small and medium sized enterprises (SMEs) are left to their own resourcefulness. For the purpose of developing dedicated methods and tools to support different SMEs in addressing these challenges, we have conducted a multiple case study to gain insights into factors that drive SMEs to innovate their BM, how they approach BMI and what changes they made to their BM. Design/Methodology/Approach: First the framework of analysis was developed based on BMI research frameworks identified in literature review. Then the multiple case studies were conducted following the case study protocol developed by Envision project. Results: Based on the proposed framework the results of four Slovene SME cases revealed differences between enterprises regarding the drivers behind BMI and changes in us...
Research Interests: Business and ORGANIZACIJA
Research Interests: Computer Science and IEEE
Digitalna tehnologija prinaša vrsto prednosti, med drugim vpliva na gospodarsko rast in razvoj, produktivnost podjetij v vseh panogah in na kakovost življenja ljudi. Ne glede na potencial, ki ga prinaša, pa se nivo uporabe med državami... more
Digitalna tehnologija prinaša vrsto prednosti, med drugim vpliva na gospodarsko rast in razvoj, produktivnost podjetij v vseh panogah in na kakovost življenja ljudi. Ne glede na potencial, ki ga prinaša, pa se nivo uporabe med državami močno razlikuje. Evropska komisija uporablja za merjenje in primerjavo digitalne preobrazbe članic Evropske Unije Indeks digitalnega gospodarstva in družbe. Kazalniki indeksa digitalnega gospodarstva in družbe se spremljajo od leta 2014. Kljub temu, da je Slovenija leta 2016 sprejela strategijo Digitalna Slovenija 2020 in jo leta 2018 dopolnila z dodatkom k načrtu uvajanja omrežij naslednje generacije do 2020, se še vedno nahaja nekoliko pod povprečjem Evropske Unije. Da bi ugotovili v kakšni meri sta sprejetje in dopolnitev strategije Digitalna Slovenija 2020 vplivali na kazalnike digitalnega gospodarstva in družbe, smo na osnovi analize sekundarno dostopnih podatkov prikazali gibanje teh kazalnikov v zadnjih šestih letih.
Digitalne tehnologije so eden izmed pomembnih dejavnikov, ki vplivajo na digitalno preobrazbo. Umetna inteligenca izboljšuje funkcionalnost naprav, ki jih vsakodnevno uporabljamo, v ospredju se pojavlja robotika, ki avtomatizira... more
Digitalne tehnologije so eden izmed pomembnih dejavnikov, ki vplivajo na digitalno preobrazbo. Umetna inteligenca izboljšuje funkcionalnost naprav, ki jih vsakodnevno uporabljamo, v ospredju se pojavlja robotika, ki avtomatizira proizvodne procese, pojavljajo se avtonomna vozila, virtualna realnost nam je bližja kot kdaj koli doslej. Organizacije si želijo slediti digitalnim smernicam in tako iščejo načine, kako bi digitalno tehnologijo, ki jo imajo na voljo, čim bolje izrabile za dosego zastavljenih ciljev. Skladno s tem se spreminjajo in razvijajo tudi tehnološki trendi. Čeprav je digitalna tehnologija v zadnjem desetletju dosegla zrelost, se trend razvoja na tem področju ne umirja. Tisto, kar je danes aktualno, čez nekaj let ali morda še prej ne bo več. V prispevku je predstavljen razvoj digitalnih tehnologij in prebojne tehnologije, ki trenutno narekujejo digitalno preobrazbo. Uporabnost digitalnih tehnologij je dodatno ponazorjena s predstavitvijo primerov iz prakse. V zaključk...
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Digitalna tehnologija prinaša vrsto prednosti, med drugim vpliva na gospodarsko rast in razvoj, produktivnost podjetij v vseh panogah in na kakovost življenja ljudi. Ne glede na potencial, ki ga prinaša, pa se nivo uporabe med državami... more
Digitalna tehnologija prinaša vrsto prednosti, med drugim vpliva na gospodarsko rast in razvoj, produktivnost podjetij v vseh panogah in na kakovost življenja ljudi. Ne glede na potencial, ki ga prinaša, pa se nivo uporabe med državami močno razlikuje. Evropska komisija uporablja za merjenje in primerjavo digitalne preobrazbe članic Evropske Unije Indeks digitalnega gospodarstva in družbe. Kazalniki indeksa digitalnega gospodarstva in družbe se spremljajo od leta 2014. Kljub temu, da je Slovenija leta 2016 sprejela strategijo Digitalna Slovenija 2020 in jo leta 2018 dopolnila z dodatkom k načrtu uvajanja omrežij naslednje generacije do 2020, se še vedno nahaja nekoliko pod povprečjem Evropske Unije. Da bi ugotovili v kakšni meri sta sprejetje in dopolnitev strategije Digitalna Slovenija 2020 vplivali na kazalnike digitalnega gospodarstva in družbe, smo na osnovi analize sekundarno dostopnih podatkov prikazali gibanje teh kazalnikov v zadnjih šestih letih.
Implementation of digital technologies leads enterprises and governments towards digital transformation. While some enterprises are successful in their digital journey, many still remain behind. Digitalization and digital transformation... more
Implementation of digital technologies leads enterprises and governments towards digital transformation. While some enterprises are successful in their digital journey, many still remain behind. Digitalization and digital transformation are of key importance for increased efficiency, improved value proposition, innovation and overall growth of the economy as well as wellbeing of the society. For that reason, decision makers and policy makers need to understand current situation of digital transformation in enterprises to set up proper actions and policies for its expansion. The impact of digital transformation is measured with various digital indicators and assessment techniques on country and enterprise level. Based on the open data provided from different reports on digital transformation this paper summarizes current state of digital transformation in enterprises in Slovenia and Croatia. Furthermore, we provide comparison between analyzed countries and EU average.
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Digitalna preobrazba prinaša podjetjem, organizacijam in družbi številne priložnosti, vendar pa so za njeno uspešno izvedbo potrebne korenite organizacijske in tudi z njimi povezane tehnološke spremembe. V prispevku smo opredelili... more
Digitalna preobrazba prinaša podjetjem, organizacijam in družbi številne priložnosti, vendar pa so za njeno uspešno izvedbo potrebne korenite organizacijske in tudi z njimi povezane tehnološke spremembe. V prispevku smo opredelili digitalno preobrazbo, vpliv digitalnih tehnologij na kupce in trg, uporabo digitalnih tehnologij za odkrivanje novih načinov ustvarjanja vrednosti in organizacijske spremembe, ki so potrebne za učinkovito digitalno preobrazbo. Na podlagi odprtih podatkov Eurostata in Statističnega urada RS smo pripravili pregled stanja digitalizacije v Sloveniji. Podatki nakazujejo, da ima večina podjetij nizek digitalni indeks, kar se odraža tudi na podrobnejših podatkih o uporabi digitalnih tehnologij in organizacijskih strategij, potrebnih za digitalno preobrazbo. V prispevku predstavljamo tudi podporno okolje, ki je bilo v zadnjih letih vzpostavljeno v Sloveniji z namenom hitrejšega in lažjega prehoda v digitalno družbo celotne države.
Digitalne tehnologije so eden izmed pomembnih dejavnikov, ki vplivajo na digitalno preobrazbo. Umetna inteligenca izboljšuje funkcionalnost naprav, ki jih vsakodnevno uporabljamo, v ospredju se pojavlja robotika, ki avtomatizira... more
Digitalne tehnologije so eden izmed pomembnih dejavnikov, ki vplivajo na digitalno preobrazbo. Umetna inteligenca izboljšuje funkcionalnost naprav, ki jih vsakodnevno uporabljamo, v ospredju se pojavlja robotika, ki avtomatizira proizvodne procese, pojavljajo se avtonomna vozila, virtualna realnost nam je bližja kot kdaj koli doslej. Organizacije si želijo slediti digitalnim smernicam in tako iščejo načine, kako bi digitalno tehnologijo, ki jo imajo na voljo, čim bolje izrabile za dosego zastavljenih ciljev. Skladno s tem se spreminjajo in razvijajo tudi tehnološki trendi. Čeprav je digitalna tehnologija v zadnjem desetletju dosegla zrelost, se trend razvoja na tem področju ne umirja. Tisto, kar je danes aktualno, čez nekaj let ali morda še prej ne bo več. V prispevku je predstavljen razvoj digitalnih tehnologij in prebojne tehnologije, ki trenutno narekujejo digitalno preobrazbo. Uporabnost digitalnih tehnologij je dodatno ponazorjena s predstavitvijo primerov iz prakse. V zaključk...
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Enterprise resource planning (ERP) systems have become the de facto standard for large and medium companies to run all their major functional and process operations. Some even describe ERP systems as the price of entry for running a... more
Enterprise resource planning (ERP) systems have become the de facto standard for large and medium companies to run all their major functional and process operations. Some even describe ERP systems as the price of entry for running a business. ERP system per se cannot be perceived as a source of competitive advantage anymore, since a significant percentage of companies already implemented them. On the other hand, innovation plays an increasingly important role in sustaining competitiveness. Although ERP systems could be perceive as constraining and inflexible, i.e. ERP systems may seem incommensurate with the notion of innovation, this is not the case in real life. It may be argued that innovation capabilities can be improved by ERP systems because of improved transparency and better information flow. The paper addresses two research questions: 1) What does academic literature says about the combination of ERP systems and innovations? 2) How important are improved innovation capabili...
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Business model innovation (BMI) has become increasingly important, especially with fast changing business environment. While large enterprises approach these changes more or less systematically, small and medium sized enterprises (SMEs)... more
Business model innovation (BMI) has become increasingly important, especially with fast changing business environment. While large enterprises approach these changes more or less systematically, small and medium sized enterprises (SMEs) are left to their own resourcefulness. For the purpose of developing dedicated methods and tools to support different SMEs in addressing these challenges, we have conducted a multiple case study to identify drivers behind BMI. We propose an analysis framework and present the results of four Slovene SME cases analyses. The results show that all four enterprises have made changes of the business model elements, some even new value proposition. The findings revealed differences between companies regarding the drivers behind BMI and changes of the different
Autonomous vehicles (AV) have the potential to disrupt the entire transport industry. Technology of AV offers many opportunities as for example reduction of road accidents, fewer congestions on the roads, lower number of vehicles while... more
Autonomous vehicles (AV) have the potential to disrupt the entire transport industry. Technology of AV offers many opportunities as for example reduction of road accidents, fewer congestions on the roads, lower number of vehicles while having better utilization. Beside significant contribution of electric vehicles (EV) to cleaner environment, fully AV also bring new social element as they enable mobility for all. In addition, the use of digital technologies in combination with AV introduces a radical and new paradigm in the transportation, where the lines between car ownership, rental, and lease modes are more and more blurred. To explore the potential of AV in smart city context, AV Living Lab has been established on the premises of BTC City. The AV Living lab was created to test and to learn about real-life solutions for implementation of AV. The underlying concept is BTC City as a Lab ecosystem, where the latest advanced technologies, business models, and services are tested with...
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This chapter presents the importance of ERP system selection criteria for SMEs. Altogether, 28 ERP selection criteria were investigated. The criteria were grouped into the ERP benefits criteria, ERP system quality criteria, ERP... more
This chapter presents the importance of ERP system selection criteria for SMEs. Altogether, 28 ERP selection criteria were investigated. The criteria were grouped into the ERP benefits criteria, ERP system quality criteria, ERP vendor-related criteria and ERP package ...
In this paper, we describe experience with teaching e-Commerce courses at the Faculty of Organizational Sciences, University of Maribor that focus on e-marketplace adoption. E-marketplaces are new business models using recent e-commerce... more
In this paper, we describe experience with teaching e-Commerce courses at the Faculty of Organizational Sciences, University of Maribor that focus on e-marketplace adoption. E-marketplaces are new business models using recent e-commerce technologies. Our teaching model presents several approaches. Some examples are: European Commission sponsored research projects like eMarketServices, eBusiness and W@tch reports. Also use of e-marketplace technology platforms (Oracle Exchange) for hands-on experiences and prototype development for company-sponsored student projects. This model demonstrates an example of knowledge transfer from research and technology providers to companies and other organizations using student-led projects.
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Business model innovation (BMI) is one of the key activities, which has to be continuously undertaken in every enterprise to sustain competitiveness in today’s digital economy. Although the interest in business models (BM) has risen... more
Business model innovation (BMI) is one of the key activities, which has to be continuously undertaken in every enterprise to sustain competitiveness in today’s digital economy. Although the interest in business models (BM) has risen significantly since the late 1990s, little is known about BMI practices in small- and medium-sized enterprises (SMEs), representing a majority of enterprises in the European market. Our study addresses this research gap and focuses on the investigation of drivers and outcomes of BMI in SMEs. A partial least squares path modeling (PLS-PM) method was used to empirically test the model using data collected in 2017 from 71 SMEs in Slovenia. Results have shown that the innovativeness of enterprises and their business environment has a positive impact on the level of BMI activities in the enterprises. However, this is not the case of fast developing and rapidly changing information technology. In addition, the results show that the level of BMI has a positive ...
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Page 1. Journal of Information Systems Education, Vol. 16(1) Reviewer Acknowledgement for the Special Issue on E-Commerce Education The guest editors would like to thank the following for their ...
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ABSTRACT The paper presents the Living Lab approach for the creation of a prototype solution aimed for supporting sustainable tourism in Gorenjska region. Involving users in the process of co-creation is one of the key elements in the... more
ABSTRACT The paper presents the Living Lab approach for the creation of a prototype solution aimed for supporting sustainable tourism in Gorenjska region. Involving users in the process of co-creation is one of the key elements in the Living Lab approach. A Living Lab is an environment in which researchers, developers and users cooperate with the common objective of delivering a tested product, solution or service respecting the users' requirements. The motivation is to bring together various actors in the field of tourism services development in the Gorenjska region, to create innovative solutions for supporting, promoting and encouraging development of sustainable tourism in the region and development of the region itself. The aim is to develop a web-based prototype solution that include geo location information and social networks in the Living Lab approach. The result of our research is a design of a prototype and a critical analysis of the co-creation process.
Enterprise resource planning (ERP) system implementation is probably the most laborious and rather costly part of the ERP system life-cycle. The paper provides a percentage structure of total cost of implementation (TCI) from end-user... more
Enterprise resource planning (ERP) system implementation is probably the most laborious and rather costly part of the ERP system life-cycle. The paper provides a percentage structure of total cost of implementation (TCI) from end-user company's perspective. It should be of interest to companies planning to implement ERP systems, since literature suggests that TCI can be 3-5 times higher than the
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This paper discusses the problem of gorenjska tourism, which is reflected in the weak participation of providers in the development of tourist services, low responsiveness to changes in tourism demand, the lack of related, non-innovative... more
This paper discusses the problem of gorenjska tourism, which is reflected in the weak participation of providers in the development of tourist services, low responsiveness to changes in tourism demand, the lack of related, non-innovative tourist offers, and insufficient entry of small and medium-sized enterprises in tourism. The problem of Gorenjska tourism will be approachd with the Living Lab approach. The aim of this paper is to present the approach of creating innovative tourism e-services in Gorenjska region.
Enterprise resource planning (ERP) systems are still more and more common in companies, not only in large ones but also in small and medium enterprises. Although virtually nobody really doubts their importance for running business, there... more
Enterprise resource planning (ERP) systems are still more and more common in companies, not only in large ones but also in small and medium enterprises. Although virtually nobody really doubts their importance for running business, there is a sentiment regarding their ...
ABSTRACT The tourism sector in the Gorenjska region, where outstanding natural, historical and geographical potentials are supported by national and regional policies, still faces many challenges in terms of attracting more tourists for... more
ABSTRACT The tourism sector in the Gorenjska region, where outstanding natural, historical and geographical potentials are supported by national and regional policies, still faces many challenges in terms of attracting more tourists for longer periods. We address this problem with an open innovation approach, bringing together tourism service providers, end-users (tourists), information and communication technology providers and policy makers; and with the establishing of a regional tourism living lab, which is a real life environment in which researchers, developers and users are co-creating new products or services. We describe the process and experiences of the user-centered design of the web-based platform for sustainable development of tourism services in a living lab context. The phases of the co-design process of web platform development are described, from idea formation through prototype development, testing, and gathering user feedback through several workshops. The final outcome, the “GoGorenjska” web platform, is presented, and further research is outlined. Based on the feedback from tourism service providers and tourists, we can conclude that the platform itself has vast open innovation potential, providing a critical mass of users in the phase of full production on the market.
Based on a literature review, it can be stated that there had been very little research published focused on enterprise resource planning (ERP) systems post-implementation period. This paper tries to contribute to filling in this gap in... more
Based on a literature review, it can be stated that there had been very little research published focused on enterprise resource planning (ERP) systems post-implementation period. This paper tries to contribute to filling in this gap in theory. The aim of this paper is ...
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ABSTRACT The paper presents the Living Lab approach for the creation of a prototype solution aimed for supporting sustainable tourism in Gorenjska region. Involving users in the process of co-creation is one of the key elements in the... more
ABSTRACT The paper presents the Living Lab approach for the creation of a prototype solution aimed for supporting sustainable tourism in Gorenjska region. Involving users in the process of co-creation is one of the key elements in the Living Lab approach. A Living Lab is an environment in which researchers, developers and users cooperate with the common objective of delivering a tested product, solution or service respecting the users' requirements. The motivation is to bring together various actors in the field of tourism services development in the Gorenjska region, to create innovative solutions for supporting, promoting and encouraging development of sustainable tourism in the region and development of the region itself. The aim is to develop a web-based prototype solution that include geo location information and social networks in the Living Lab approach. The result of our research is a design of a prototype and a critical analysis of the co-creation process.
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Abstract Enterprise resource planning (ERP) systems have become the de facto standard for large and medium companies to run all their major functional and process operations. Some even describe ERP systems as the price of entry for... more
Abstract Enterprise resource planning (ERP) systems have become the de facto standard for large and medium companies to run all their major functional and process operations. Some even describe ERP systems as the price of entry for running a business. ERP system per ...