Living Lab

We present the design, implementation, deployment and evaluation of a novel urban computing infrastructure called UBI-hotspot. It is effectively a large interactive public display embedded with other computing resources. We have deployed a network of UBI-hotspots around downtown Oulu, Finland, to establish a public laboratory for conducting experimental ubiquitous computing research in authentic urban setting with diverse real users and with sufficient scale and time span. We focus on the first version of the UBI-hotspot which offers a wide range of services via different interaction modalities. We analyze the usage and user acceptance of the UBI-hotspots from qualitative and quantitative data collected over a period of eight months. Our first observations show that this type of infrastructure may be a useful addition to the urban space.

Software Design and Media Design - tools to designMobile and Sensory Interfaces and Interactive EnvironmentsGeert de HaanCommunication, Media and Information TechnologySection Media Technology / Human Centered ICTRotterdam University of Applied SciencesP.O.Box 25035, 3001 HA, RotterdamThe Netherlandsg.de.haan@hr.nlABSTRACTThis  paper  discusses  ETAG,  a  formal  model  for  design representation, and ETAG-based design, a method for user interface  design,  and  the  two  principal  facilities  they provide  to  accommodate  different  types  of  users  in  the design  of  user  interfaces.  The  paper  starts  with  an introduction  of  ETAG  as  a  design  representation.  This  is followed by a description of ETAG-based design and using the  notation  to  represent  relevant  aspects  of  the  work context.    Next,    we    discuss    the    differences    between computer  software  design  and  media  product  design, concluding  that  media  design  is  a  much  more  flexible, iterative  process  and  prototyping-based  process  in  which adaptation  of  the  design  of  mobile  applications  extends into    the    maintenance    phase.    To    cover    further developments towards  focussing  on user needs and wishes by  means  of  co-design  practices,  and  to  cover  for ubiquitous  computing  and  interaction  with  sensors  and interactive  environments,  we  propose  to  use  sensory  labs and  to  create  living  labs  to move  the  usability  lab into the real world

－ Companies explore how to manage CSV and strike a balance between social value and economic value. Living Lab is an approach to improve relationship between corporations and local communities so that we investigated Scandinavian Best Practices of Living Lab. In this paper, patterns and improving actions are extracted through investigated data. In addition, differences between Scandinavian culture and Japanese one are discussed.

This paper explores some a novel approaches to harnessing the Internet-of-Things (IoT) as a teaching and research vehicle in education. For teaching we argue that the Internet-of-Things provides a highly motivating topic to capture students’ imaginations, and a perfect platform for teaching computer science. In addition, we explain the potential for entire campuses or buildings to be constructed from Internet-of-Things technologies and the potential for this infrastructure to act as a teaching platform. This proposition is perfectly captured by the axiom “The college building (or campus) is the lab”. This philosophy is part of a wider movement that started in the EU, called Living Labs. In achieving these aims, our work seeks to combine a number of concepts; first we utilise the Internetof- Things, second we incorporate Living Labs ideas, third we harness the iCampus vision, forth we use the ‘Smart Box’ concept and finally we implement the Pervasive-interactive-Programming (PiP) paradigm. We contend this approach can be used in various mixes to produce highly motivating and effective educational environments. We illustrate this work by describing the application of these ideas to a real-world venture, the Harlow UTC (in the UK). The main focus of this paper concerns the use of PiP, together with the Internet-of- Things, to teach elementary programming skills. In in support of this we present results of an evaluation of PiP with 18 participants (students and staff) of varied age and gender. The main conclusions of these evaluations were that PiP enabled students and staff, with diverse backgrounds, to quickly master the programming skills involved. The paper concludes by describing our future plans for this work.

Having the global movement of the University’s third mission of co-creation for sustainability, the living lab has mentioned as one of innovative and transformative approach for university response to the global environmental challenges of climate change.
However, not much attention has been discussing in a more structured manner how the university function as living labs in the context of the societal learning process. The study analyses the extent of how the university can accommodate the living labs approach and educate the public in a larger agenda of the society learning process in the context
education for sustainable development, ESD. What are suitable learning pedagogies that can accommodate the transformations process? What kind of approaches need to be adapted to generate more robust research output to translate sustainable development in the realm
of sustainability science. By using broad definition of living labs, consider the UTM New Academia Learning Innovation, realizing the initiative from the Ministry of Education Malaysia to enhance the role of university to engage larger society in mainstreaming sustainable development and by referring to the Malaysia Educational Blueprint, the study came up with a more comprehensive and approach of university mobilizing sustainable development by fully utilizing his role and function in the context of Malaysia. Finally, this article outlines several important characteristics to determine the success of the university living labs by developing an integrative and transformative framework called the University living learning labs. The framework aims to strengthen the internal capacity in research, teaching and learning and campus operation and added the fourth element of university industry community partnership as a linkage to the society outside the university.

Se presenta el diseño de un sistema de telemedicina que ayuda en el monitoreo y seguimiento de pacientes con problemas de espasticidad. Esta afección neurológica afecta de modo significativo la calidad de vida del paciente y de la familia.
El objetivo de este artículo es mostrar la investigación basada en una metodología Living Lab en donde el Diseño y otras disciplinas pueden participar de manera activa y recurrente. Para esto, se ha divido el artículo en dos partes que se componen de (1) un Marco Referencial sobre la metodología Living Lab, y (2) la propuesta de diseño centrado en los usuario. Estrategias y evaluación heurística del sistema de telemedicina.

The expression 'designing with people' predefines paradigmatic roles for designers and people collaborating in a design process. This paper challenges this paradigm and asks what other forms of collaboration would look like and what expressions could we use to define them. It shares a personal account of a project originally aimed at designing tools for doing sensory therapies in a psychiatric unit, but where the people working and living there did not assume the role of participants and I had to collaborate with them in their own terms and ended up making an arts trolley. Building on autonomous design, I propose the expression 'designing as people' to make sense of this experience. In the context of this conference, 'designing as people' is a provocation and invitation to explore forms of collaborative design where designers move away from the role of facilitators to become participants of creative processes of communities and learn to design in the ways that those who are not designers do it.

This paper examines a transformative tourism case study driven by local entrepreneurship in the coastal and post-violence/peripheral village of Zumaia, in the Basque Country (Spain). This paper aims at addressing an innovative methodology called ‘Tourism Living Lab through Multistakeholders’ Penta Helix framework’ in response to a globalised trend of increasing visitors. The result shows democratic tourism policy-making practices at the local level, including (i) a participatory strategic formulation process (ii) by fostering a local entrepreneurial ecosystem to overcome ‘tourism-phobia’ (iii) while renewing local identity (iv) through bridging social capital for a new post-violence era in the Basque Country.

To cite this article:
Calzada, I. (2019), Local Entrepreneurship Through a Multistakeholders’ Tourism Living Lab in the Post-Violence/Peripheral Era in the Basque Country. Regional Science Policy & Practice 11(3), 451-466. In the Special Issue ‘Local Entrepreneurship and tourism: policies and practices in peripheral areas’. DOI: 10.1111/rsp3.12130.

Abstract: In this paper we outline some of the fundamental theories and developments within the area of business models. The 3P business model project aims at developing a sustainable generic business model that can support the innovation and diffusion of e-services users. An e-service user may be a private person or legal person (private or public organizations). The research approach is codesign, which emphasizes user driven innovation in the context of living labs. The project involves a number of research activities ...

Purpose – The paper aims to explore and analyse the potential of campus living learning laboratory (LLL) as an integrated mechanism to provide the innovative and creative teaching and learning experiences, robust research output and strengthening the campus sustainability initiatives by using the sustainability science approach. Design/methodology/approach – The challenge to adopt sustainability science as an interdisciplinary approach juxtaposed against the structure, teaching and learning of single disciplinary approach in institution of higher education (IHE). The LLL approach can be one of the options on how the integrative teaching and learning, combination fundamental and applied research and campus operations should conduct to strengthen the implementation of campus sustainability. Findings – The review of application of LLL from several campus sustainability and combining with the experiences in conducting the UTM Campus sustainability results the strategic operational mechanism of the integration process. Research limitations/implications – The LLL approach which applies the sustainability science approach did not cover the challenges and issue related to the inter-, inter-and trans-disciplinary during the campus LLL application. Further study needs to be conducted to strengthen the fundamental approach to developing campus LLL as one approach to operationalizing the Sustainable Development agenda in IHE. Practical implications – The experiences and findings produces from this study help other campus sustainability to articulate the benefits of campus LLL initiatives, anticipate implementation challenges in teaching and learning, research output and the operation. The problem-solving nature of sustainability science provides a platform for implementing campus sustainability initiatives which allow inter-, inter-and trans-disciplinary approach for a more synergize effort of a real case study and project based approach. Social implications – Furthermore, the implementation of LLL challenges the researcher/academia to provide prompt response as part of societal learning process in strengthening applied-based research as well as to contribute to the fundamental research. Successful LLL approach require both top-down commitments from the top management of the university and bottom-up drive from interested faculty, core research themes, operations and students.

In this paper we outline some of the fundamental theories and developments within the area of business models. The 3P business model project aims at developing a sustainable generic business model that can support the innovation and diffusion of e-services users. An e-service user may be a private person or legal person (private or public organizations). The research approach is co-design, which emphasizes user driven innovation in the context of living labs. The project involves a number of research activities, such as workshops with future e-service users and providers, realization and implementation of new e-services, and evaluation and knowledge sharing. The outcome of the project is a validated generic business model for private public partnership.

Social media are becoming an increasingly relevant channel for user involvement. However, their uptake in Living Labs environments, as a means to engage users in innovation processes, is still limited. The aim of this paper is to explore challenges and opportunities related to the usage of social media for user involvement in co-creative processes, The findings presented emerge both from the available literature and case studies, and emphasise four different dimensions influencing user engagement: content, community, platform and innovation process. Based on these dimensions, the authors propose a basic framework, intended as the point of departure for taking the next step toward the construction and verification of theoretical constructs that can help inform and guide future innovation projects.

The risk of New Product Development (NPD) investments is that
they are wasted if users and customers do not accept their results. Living Labs
set out to involve users early on in the process to reduce this risk. The paper
tells the story of how Coliquio discusses the contribution of Living Labs to
NPD. User acceptance is a well-known performance indicator for new product
success and user-involvement an indicator of development process maturity.
As the story suggests, the nature of Living Labs as innovation intermediary is
coordination of NPD processes in open-network settings. The paper provides a
framework of Living Lab capabilities including team mobilisation and idea
scouting, match making, product development, user validation and market
positioning, project financing and venturing for future growth. Their concurrent
coordination is a capability by itself. Living Labs are entrepreneurship
capabilities.

The following paper addresses the intermediary role of Living Labs in open innovation processes. This paper adds to
the ongoing discussion on developing a generally accepted methodology for Living Lab implementation. It is argued
that not only lead users and technology providers but also entrepreneurs play a vital role in the process of Living Lab
implementation. We further compare the attributes of Living Labs to other intermediary institutions. Based on these
results, we argue that Living Labs can be subdivided into Microlevel and Macrolevel Living Labs, each providing
distinct approaches to fostering the commercialization process. We further argue that Macrolevel Living Labs should
be concerned with establishing clustering effects on a large scale utilizing virtualization competences. Microlevel
Living Labs in contrast should focus on entrepreneurial support in individual cases. An in depth case study from the
health care industry illustrates this Microlevel Living Lab approach.

This article the experience of Water Warriors Living Lab, a bottom-up sustainable campus action research initiative in applying the integrated ‘Heartware Hardware – Software’ approach for the management of water bodies at the University of Malaya since the year 2013. This framework advances the proposition that a heartware approach is needed to enhance sustainability efforts, in addition to the more universal and strategic hardware and software approaches. The paper describes how the Water Warrior’s experience in applying the heartware approach has been a strengthening factor in resolving water conservation issues in the university, and discusses important lessons learned to date. These theoretical and empirical insights can hopefully provide

Der Zeit- und Innovationswettbewerb in vielen, heute globalisierten Industrien stellt Unternehmen vor besondere Herausforderungen. Dies erfordert die Entwicklung neuer Führungsmethoden für Innovationsprozesse. Diese müssen auf die effizientere Gestaltung des Übergangs von Technologieentwicklung zu erfolgreicher Kommerzialisierung gerichtet sein. Der vorliegende Beitrag argumentiert, dass dafür die frühe Einbindung von Anwendern in den Innovationsprozess und die Reduzierung der Risikoperzeption bei den für die Kommerzialisierung wichtigen Stakeholdern und Partnern zu leisten ist. Dazu stellt der Beitrag ein derzeit sich entwickelndes Vorgehensmodell – Living Lab Innovation – vor. Dieses wird anhand der zugrunde liegenden konzeptionellen Ansätze, einer konkreten Living Lab Implementierung und einer Fallstudie vorgestellt. Es wird gezeigt, dass Living Labs zumindest für bestimmte Technologiebereiche Intermediärrollen übernehmen können, die Innovation im Sinne der hier gestellten Anforderungen positiv unterstützen können.

À Lille, la création d'un nouveau quartier se voulant constitué de mixité, solidarité et d'innovation sociale, créé à l'initiative d'une université et de collectivités territoriales est le lieu d'un Living Lab. Nous proposons une présentation de ce nouvel objet de recherche que sont les Living Labs dont le nombre augmente en France et à l'international et la manière dont les Sciences de l'Information et de la Communication peuvent s'en emparer notamment à travers la question de la participation.

Ce chapitre porte sur une expérience conduite entre une équipe de chercheurs du Centre de recherche sur les innovations sociales (CRISES) et des acteurs et citoyens1 de la communauté de Saint-Camille. Entre septembre 2012 et octobre 2014, ils ont mené une expérience de partage de connaissances dans le but de réfléchir conjointement au processus
de revitalisation territoriale vécu par cette communauté depuis les années 1980. L’objectif de cette expérience était d’approfondir la connaissance de ce processus par le partage de savoirs expérientiels des acteurs de la communauté et des savoirs plus académiques des chercheurs en matière de développement des territoires. Chercheurs et citoyens, suivant
une formule d’échanges et de confrontation de connaissances ont identifié les principaux jalons de la dynamique de développement de Saint-Camille, les valeurs qui les sous-tendent et les défis auxquels la communauté doit faire face (Klein et al., 2015). Dans ce texte, nous
ciblerons surtout la démarche de partage de connaissances mise en oeuvre, car nous considérons que cette expérience a constitué un véritable Living Lab (LL), même si elle ne s’est pas présentée comme tel. Comme nous le verrons, plusieurs expériences constituent des LLs qui s’ignorent. Elles s’inscrivent dans des modèles d’action dont les principes
convergent avec ceux des LLs. Saint-Camille au Québec en est un bon exemple.

This paper aims at describing how a WEB2.0 collaborative tool can be implemented in the context of the reduction of Administrative Burdens in public services addressing the needs of SMEs spread in rural areas in four European countries. The main goal pursued by eGovTube is to support the innovation adoption process of such new enabling technologies in the framework of a Living Labs-based methodology. The use of a WEB2.0 tool such as eGovTube should foster Public Administrations adoption of new best practices that go beyond just the delivery of eGovernment services towards an overall Government 2.0 approach.

ABSTRACT Nowadays the smart-city concept is shifting from a top-down, mere technological approach towards bottom-up processes that are based on the participation of creative citizens, research organisations and companies. Here, the city acts as an urban innovation ecosystem in which smart applications, open government data and new modes of participation are fostering innovation in the city. However, detailed analyses on how to manage smart city initiatives as well as descriptions of underlying challenges and barriers, seem still scarce. Therefore, this paper investigates four, collaborative smart city initiatives in Europe to learn how cities can optimize the citizen's involvement in the context of open innovation. The analytical framework focuses on the innovation ecosystem and the civic capacities to engage in the public domain. Findings show that public service delivery can be co-designed between the city and citizens, if different toolkits aligned with the specific capacities and skills of the users are provided. By providing the right tools, even ordinary citizens can take a much more active role in the evolution of their cities and generate solutions from which both the city and everyday urban life can possibly benefit.