Psycho-Oncology
Psycho-Oncology 20: 387–393 (2011)
Published online 5 April 2010 in Wiley Online Library (wileyonlinelibrary.com). DOI: 10.1002/pon.1740
The supportive care needs survey for partners
and caregivers of cancer survivors: development
and psychometric evaluation
Afaf Girgis, Sylvie Lambert and Christophe Lecathelinais
Centre for Health Research & Psycho-oncology (CHeRP), Cancer Council NSW, University of Newcastle & Hunter Medical Research Institute,
Newcastle, Australia
* Correspondence to: Centre
for Health Research &
Psycho-oncology, Cancer
Council NSW & University of
Newcastle, Room 230A,
Level 2, David Maddison
Building, Callaghan NSW
2308, Australia. E-mail:
afaf.girgis@newcastle.edu.au
Received: 19 May 2009
Revised: 7 February 2010
Accepted: 8 February 2010
Abstract
Objective: Begin to test the psychometric properties of a measure designed to capture the
multi-dimensional supportive care needs of cancer caregivers: the Supportive Care Needs
Survey—Partners and Caregivers (SCNS-P&C).
Methods: Draft SCNS-P&C items were developed with reference to the literature and
existing instruments and reviewed for face and content validity. The final SCNS-P&C was then
completed by 547 cancer caregivers. Psychometric analyses conducted included principal factor
analysis, internal consistency, and construct validity through the known-group approach.
Results: Factor analysis revealed four domains of needs: Health Care Service Needs,
Psychological and Emotional Needs, Work and Social Needs, and Information Needs, with
Cronbach’s a coefficients ranging from 0.88 to 0.94. Construct validity of the SCNS-P&C was
partially supported. Across all domains, individuals with anxiety or depression were more likely
to report at least one unmet moderate or high need in comparison to non-anxious or nondepressed participants. A greater proportion of younger participants experienced at least one
unmet moderate or high need within the Psychological and Emotional Needs and Work and
Social Needs domains. Proportion of reported unmet needs varied across cancer types for the
Health Care Service Needs and Information Needs domains.
Conclusions: The SCNS-P&C has the potential to comprehensively assess the range of
caregivers’ supportive care needs, across the illness trajectory. Analyses supported the tool’s
internal consistency and construct validity. The SCNS-P&C can be used by researchers and
clinicians to determine caregivers’ unmet needs, prioritise health-care resources, and tailor
supportive cancer care services accordingly.
Copyright r 2010 John Wiley & Sons, Ltd.
Keywords: caregivers; needs assessment; psycho-oncology; psychometrics; validity; cancer
supportive care needs
Introduction
Cancer affects not only the life of the individual
diagnosed but also the well-being of those close to
them by imposing countless physical, psychosocial,
and financial demands [1–4]. Recognition of the
impact of a cancer diagnosis on caregivers has led
contemporary approaches to psychosocial care to
integrate in-depth documentation of their supportive care needs [5,6]. Such a comprehensive
approach to cancer care offers caregivers an
opportunity to call attention to their own needs
and express the issues they want recognised [3].
Current evidence suggests that caregivers’ supportive care needs cluster in the domains of information [2,5–9], emotional/psychological [2,8,9],
physical health [8,9], health-care professionals and
cancer care [6,10], relationship with the patient [9],
Copyright r 2010 John Wiley & Sons, Ltd.
practical support [8,9], and legal and financial [9].
Despite researchers and clinicians efforts toward
addressing caregivers’ needs, many of these reportedly remain unmet [1,2,6,9,11]. In a study by
Soothill et al. [12], 28% of cancer caregivers
identified three or more significant supportive care
unmet needs.
Though there are several supportive care needs
assessments available, they have the following
limitations in terms of large-scale use with a
generic population of cancer caregivers. First,
some of the measures focus on a specific domain
of needs and provide a limited account of the broad
range of caregivers’ supportive care needs [7].
Second, they focus on caregivers’ needs at a
particular stage along the illness trajectory
[9,10,13], restricting the tool’s suitability across the
cancer continuum. Third, some measures appear
388
out-dated [14] and/or have no reported psychometric properties [12]. To date, there is no
psychometrically robust measure that provides a
comprehensive assessment of the multi-dimensional
supportive care needs of cancer caregivers, across
the illness trajectory. This article reports on the
development and psychometric testing of a questionnaire designed to address this gap in the
literature: the Supportive Care Needs Survey—
Partners and Caregivers (SCNS-P&C). To our
knowledge, this is the first study evaluating such a
measure among a large population-based sample of
caregivers of individuals diagnosed with the eight
most incident cancers in Australia.
A. Girgis et al.
Procedure
Cancer survivors were recruited into the Cancer
Survival Study through the New South Wales and
Victorian cancer registries. At 6–8 months postdiagnosis, participants were sent along with their
own survey, a separate Partners and Caregivers
Study information package, to pass on to their
caregiver. Ethics approval was obtained from the
University of Newcastle Human Research Ethics
Committee. Interested caregivers returned their
Partners and Caregivers Study consent form to
the research team.
Data collection
Methods
Item generation
The SCNS-P&C items were based on: (1) a
literature review to identify the main supportive
care needs of caregivers of individuals diagnosed
with cancer, (2) an examination of the existing
tools assessing caregivers’ unmet needs, and (3) the
adaptation of the items from the Supportive Care
Needs Survey (SCNS) [15,16]. Initial items were
reviewed for face and content validity by experts in
psycho-oncology, members of the general public,
and cancer caregivers of cancer survivors. Suggestion were integrated, which resulted in a 44-item
tool that measures caregivers’ unmet needs across
the information, health-care services, daily living,
and psychological domains. Items are rated on a
5-point response scale (1 ‘No Need—Not applicable’ to 5 ‘Some Need—High’) which was modelled
on the scale of the SCNS [15,16].
Construct validity and internal consistency
Participants
Caregivers were referred to the Partners and
Caregivers Study by cancer survivors participating
in the Cancer Survival Study conducted by the
research team [17]. A caregiver was defined as a
person nominated by the survivor as most involved
in supporting them through the illness [6]. The
study was named the ‘Partners and Caregivers’
Study to emphasise that a caregiver can include
someone who performs hands-on care and/or
provides emotional support. For the purpose of
this article, the term ‘caregiver’ is used to encompass both partners and caregivers. All Englishspeaking caregivers, caring for or living with
someone who had pathologically confirmed colorectal, female breast, prostate, lung, or head and
neck (HN) cancer, or leukaemia, non-Hodgkin’s
lymphoma (NHL), or melanoma, and able to
provide written consent were eligible to participate
in the Partners and Caregivers Study.
Copyright r 2010 John Wiley & Sons, Ltd.
Consenting caregivers were mailed a self-administered, scannable survey measuring the demographic
characteristics and the health, financial, and psychosocial variables of interest, including unmet needs
(SCNS-P&C) and anxiety and depression (Hospital
Anxiety and Depression Scale). Participants returned
their survey in the reply-paid envelope provided.
Data analysis
The psychometric analyses of the SCNS-P&C were
undertaken using SAS Version 9. The responses 1
‘No need—satisfied’ and 2 ‘No need—not applicable’ were re-coded as 1 ‘No need’ and subsequent
response categories were re-scored accordingly
(1–4) to ensure a linear response format.
Descriptive item statistics were examined to
identify flooring or ceiling effects. Factor analysis
using principal factor analysis with oblique rotation
[18,19] was performed to identify underlying needs
domains (no firm a priori expectations of these).
The eigenvalueo1 rule, scree plot, and parallel
analysis were used to determine the number of
factors to retain [18,19]. Items were primarily
included in the factor where their loading was the
highest (minimum 0.30) [18]. A factor’s final
composition was also determined by its internal
consistency (minimum a 5 0.70) [20]. Missing
values were managed using pairwise deletion.
Construct validity was examined via the knowngroup approach [20]. Construct validity of the
SCNS-P&C is supported if the scale can discriminate between groups of individuals hypothesised to
experience different levels of unmet needs. Most
compelling in the literature is that higher levels
of unmet supportive care needs are reported
by individuals with high levels of distress, including
anxiety or depression [10,11]. For instance, Janda
et al. [11] found that clinical anxiety and depression
significantly predicted higher than average supportive care needs in caregivers of patients with a brain
tumour (ORanxiety 5 2.20, ORdepression 5 5.75).
Although the evidence remains equivocal, some
studies also tend to indicate that several types of
unmet supportive care needs are experienced more
Psycho-Oncology 20: 387–393 (2011)
DOI: 10.1002/pon
Supportive care needs survey—P&C
frequently among women caregivers than men
caregivers [9] and among younger caregivers (less
than 60 years of age) than older caregivers [9,10].
Based on this evidence, the primary hypothesis put
forward to establish the construct validity of the
SCNS-P&C was that a greater proportion of
individuals with anxiety or depression (HADS
score of eight or more) would report at least one
unmet moderate or high need across domains. The
secondary hypotheses tested were that a greater
proportion of participants less than 60 years of age
and women would report at least one unmet
moderate or high need across domains. It was also
hypothesised that the proportion of participants
identifying at least one unmet moderate or high
need for each domain will vary across cancer types.
Although there is no other study documenting
caregivers’ level of unmet needs across the eight
most incident cancers in Australia; it can be
expected that participants caring for patients with
a poorer prognosis (e.g. lung cancer) will identify
more unmet needs across domains in comparison
with caregivers of other patients. Despite limited
research in this area, the above hypotheses are
further supported by findings from the patient
literature. Where higher levels of distress (including
anxiety and depression) [21,22], female gender [23],
younger age [22,24,25] and more advanced disease
at diagnosis [21,25,26] were identified as predictors
of level and type of unmet needs in cancer patients.
For this last analysis, the small proportion of
individuals diagnosed with leukaemia was excluded
(o10%). As the endorsement of unmet needs was
skewed towards no unmet needs and based on the
recommendations of others [10,11], it was chosen
to dichotomise this variable as ‘no unmet need’ or
‘at least one unmet moderate or high unmet need’.
These hypotheses were tested using w2analysis and
a p-value of less than 0.05 was considered
significant. Post-hoc analyses were conducted using
95% confidence intervals (CI).
389
Item distribution
Item raw means ranged from 1.06 to 1.61 (Table 1).
Items 18, 19, 24, and 25 showed a significant
flooring effect (‘no need’ responses endorsed by
more than 90% of participants) and were deleted
from subsequent analyses.
Factor analysis
Four factors were retained and provided a clear
factor solution that is conceptually and practically
relevant (Table 1). With the exception of items 2
and 6, all items loaded more on the chosen factor.
Factor 1 relates to receiving optimal health-care
services and/or appropriate support from healthcare professionals [14,15] and is labelled ‘Health
Care Service Needs’.
Factor 2, labelled ‘Psychological and Emotional
Needs’, assesses needs pertaining to preserving or
managing emotions, thoughts, and/or relationships
with the patient and others [14,15]. Despite crossloading on factor 2, items 32, 33 and 34 were
included in factor 3, as their loading was greater on
this factor and it is thought that conceptually these
items are more fitting within this grouping of items.
Factor 3 addresses needs regarding the caregiver’s or patient’s work and those pertaining to
interpersonal exchanges and/or talking about
cancer [14,15]. This domain was termed ‘Work
and Social Needs’.
Factor 4 relates to the caregiver’s information
needs or understanding of the illness and is termed
‘Information Needs’. After much consideration,
items 2 and 6 were retained in the Information
needs domain, despite greater loading on the
Health Care Service Needs, as conceptually these
were developed to assess information needs.
Item 15 did not load on any factor and was
excluded from subsequent domain analyses.
Scale reliability
Results
Participants
Analyses were conducted with 547 participants
(survey return rate 5 82.6%). Participants’ age
ranged from 16 to 85 years (mean 5 60.6,
SD 5 11.1) and more than two-thirds of them were
women (69.8%). Most participants were born in
Australia (81.0%), English-speaking (96.5%), with
partner (95.8%), living with (92.4%) or caring for
their spouse/partner with cancer (90.3%). The
average age of the cancer survivor at diagnosis
was 60.5 years (range 5 24–80, SD 5 10.5). Cancer
survivors had a diagnosis of prostate cancer
(32.0%), NHL (13.9%), melanoma (11.5%), breast
(13.2%), colorectal (11.3%), HN (8.6%), or lung
cancer (7.1%) or leukaemia (2.4%).
Copyright r 2010 John Wiley & Sons, Ltd.
As listed in Table 1, the reliability coefficients for
all four factor-based domains were found to be
appropriate and range from a 5 0.88–0.94.
Construct validity of the needs domains
Across all domains significantly more participants
with baseline/clinical anxiety or depression identified experiencing at least one unmet moderate or
high need than non-anxious or non-depressed
participants (po0.01) (Table 2). Although across
domains a greater proportion of the younger
participants identified at least one unmet moderate
or high need in comparison to older participants,
these differences were only significant for the
Psychological and Emotional (po0.01) and Work
and Social Needs (po0.01) (Table 2). Analyses did
Psycho-Oncology 20: 387–393 (2011)
DOI: 10.1002/pon
390
Copyright r 2010 John Wiley & Sons, Ltd.
Table 1. Item mean, frequency of unmet needs, and underlying factor structure of the SCNS-P&C (n 5 547)
SCNS-P&C items ‘In the last month, what was
your level of need for help withy’
1.21
1.44
1.27
1.26
1.36
1.47
1.46
1.28
1.37
1.43
1.40
1.40
1.32
1.61
1.41
1.28
1.48
1.13
1.11
1.48
1.38
1.41
1.14
1.14
1.06
1.29
1.22
1.23
1.26
1.17
1.61
1.43
1.51
1.46
1.42
1.42
1.41
1.34
1.42
1.43
1.33
1.40
1.18
1.33
(0.59)
(0.87)
(0.68)
(0.67)
(0.75)
(0.89)
(0.99)
(0.77)
(0.87)
(0.90)
(0.92)
(0.91)
(0.82)
(1.01)
(0.81)
(0.79)
(0.91)
(0.53)
(0.46)
(0.98)
(0.80)
(0.81)
(0.84)
(0.55)
(0.31)
(0.75)
(0.64)
(0.66)
(0.67)
(0.51)
(0.99)
(0.83)
(0.91)
(0.86)
(0.83)
(0.85)
(0.79)
(0.75)
(0.83)
(0.82)
(0.74)
(0.81)
(0.58)
(0.77)
Factor loadings in bold indicate to which factor items were assigned.
Means calculated with response format 1–4.
Some need
Factor 1 (a 5 0.94)
Low (%)
Moderate–high (%)
8.0
10.8
10.0
8.4
10.9
10.8
5.6
4.8
4.3
9.1
5.2
6.1
5.5
14.2
11.5
4.4
12.2
2.8
3.9
5.7
11.7
13.0
6.1
4.3
3.5
6.9
6.3
7.2
10.4
8.5
14.7
12.6
12.8
10.9
10.9
9.5
12.8
11.7
12.8
14.5
10.5
13.1
6.1
8.9
5.8
13.5
7.1
7.5
11.4
15.1
14.7
9.3
13.0
13.4
13.3
13.0
9.9
18.1
12.8
8.9
14.3
4.2
3.0
15.9
10.7
11.9
12.0
3.7
1.1
8.5
6.0
6.3
6.5
3.5
18.6
12.6
16.1
15.0
13.7
13.6
12.4
9.5
12.3
11.7
9.7
11.1
5.0
9.5
Factor 2(a 5 0.94)
Factor 3(a 5 0.90)
0.50
0.33
0.60
0.30
0.53
0.46
0.50
0.49
0.72
0.50
0.66
0.73
0.95
0.83
0.82
0.52
0.70
0.51
—
—
0.42
Factor 4(a 5 0.88)
—
—
—
—
—
—
0.45
0.38
—
—
—
—
0.47
0.53
0.53
0.53
0.59
0.53
0.68
0.64
0.88
0.65
0.67
0.89
0.48
0.63
—
—
0.82
0.73
0.53
0.39
0.50
0.32
—
—
0.33
0.33
0.38
0.31
A. Girgis et al.
Psycho-Oncology 20: 387–393 (2011)
DOI: 10.1002/pon
1. Information carer needs
2. Information prognosis
3. Information support services
4. Information alternative therapies
5. Information patient physical needs
6. Information for decision making
7. Best medical care patient
8. Access local health services
9. Involved in patient care
10. Discuss concern with doctor
11. Doctor coordinated care
12. Case manager coordinated services
13. Complaints regarding care addressed
14. Reduce stress for patient
15. Look after own health
16. Pain control for patient
17. Fears about patient deterioration
18. Fertility problems in patient
19. Practical caring tasks
20. Accessible hospital parking
21. Changes to patient’s life/work
22. Life/work changes for carer
23. Financial/government support
24. Insurance for patient
25. Access legal services
26. Communicate with patient
27. Communicate with family
28. Support from family
29. Talk to other cancer carers
30. Discuss cancer at work/socially
31. Concerns about recurrence
32. Impact on relationship with patient
33. Understand patient experience
34. Balancing own and patient’s needs
35. Changes in patient’s body
36. Problems with sex life
37. Emotional support for self
38. Emotional support for loved ones
39. Feelings about death
40. Not acknowledging impact of caring
41. Recovery not as expected
42. Decision making in uncertainty
43. Own spiritual beliefs
44. Meaning in patient’s illness
Mean (7SD)
o0.01
0.23
0.08
0.04
45.7
37.1
28.6
34.3
40.4
42.1
31.6
38.6
55.2
48.3
27.6
34.5
21.3
25.5
14.9
14.9
24.9
22.5
11.4
18.0
Health-care service
Psychological and emotional
Work and social
Information
X8
(%)
o8
(%)
50.2
59.4
37.7
41.1
o0.01
o0.01
o0.01
o0.01
29.6
29.8
16.3
21.6
X8
(%)
o8
(%)
59.3
70.3
47.3
52.8
o0.01
o0.01
o0.01
o0.01
37.4
43.3
26.9
31.1
460
(%)
p60
(%)
33.1
31.8
16.9
24.0
0.30
o0.01
o0.01
0.07
35.2
35.2
18.8
27.3
Female
(%)
Male
(%)
34.9
37.5
22.3
27.0
0.96
0.60
0.36
0.95
37.0
41.3
17.4
21.7
33.3
31.5
14.8
22.2
23.7
29.8
15.3
20.6
Lung
(%)
Colorectal
(%)
Breast
(%)
Prostate
(%)
Melanoma
(%)
NHL
(%)
HN
(%)
p
Cancer type
p
Sex
p
Age
p
Depression
p
Anxiety
SCNS-P&C domains
Table 2. Proportion of participants identifying at least one unmet moderate or high need by anxiety, depression, age, sex and cancer type (Nage/sex 5 546; Nanxiety/depression 5 540; Ncancer type 5 399)
Supportive care needs survey—P&C
Copyright r 2010 John Wiley & Sons, Ltd.
391
not support the hypothesis that women would
experience more unmet needs than men. Finally,
the proportion of participants identifying at least
one unmet moderate or high need significantly
differed across cancer types for Health Care Service
(po0.01) and Information Needs (p 5 0.04)
(Table 2). Findings were similar whether items 2
and 6 were included in the Health Care Service
Needs domain instead of the Information Needs
domain and whether items 32, 33, and 34 were
included in Work and Social Needs instead of
Psychological and Emotional Needs.
Discussion
The SCNS-P&C is a promising tool to measure the
multi-dimensional unmet needs of cancer caregivers across the illness trajectory and to discern
among groups experiencing different levels of
unmet needs. Factor analysis identified four underlying needs domains—Health Care Service Needs,
Psychological and Emotional Needs, Work and
Social Needs, and Information Needs. These domains echo the need patterns generally reported in
the cancer caregiver literature [1,8,9]. The strength
of this factor structure primarily lies in that most
items loaded on the factor that was consistent with
conceptual expectations, with the exception of
items 2 and 6. Item 6 might have been problematic,
as it seemingly embeds two related needs: one
related to information—‘need for treatment and
information’—and the other related to health-care
service—‘need to participate in decision making’.
Item 6 will be revised in subsequent version of the
SCNS-P&C. However, reliability and construct
validity analyses support the use of the Information
Needs domain in its present form.
The identified rank-ordering of unmet needs in
this study is similar to the one reported by Janda
et al. [11], who administered the SCNS-P&C to 70
caregivers of individuals diagnosed with a brain
tumour. However, a greater proportion of caregivers in the study of Janda et al. [11] reported
experiencing these unmet needs. In addition,
some unmet needs such as ‘decision making in
uncertainty’ and ‘involved in patient care with
medical team’ were rated higher than in our
study. These differences might be explained by
differences in illness severity and further supports
the SCNS-P&C responsiveness to different care
giving contexts.
Furthermore, analyses supported that anxious or
depressed individuals are more likely to report at
least one unmet moderate or high need than nonanxious or non-depressed participants. It is foreseeable, when examining the top five unmet moderate
or high needs identified in this study, that
experiencing any one of these, even if just one
unmet need, can be quite distressing. Until further
Psycho-Oncology 20: 387–393 (2011)
DOI: 10.1002/pon
392
studies are conducted, the authors would caution
against any assumptions made about a ‘clinically
significant’ level of unmet need and trivialisation of
the level of unmet needs reported by the caregivers
in this sample. Also, according to our findings and
the analyses conducted by other studies [10,11],
future psychometric studies of the SCNS-P&C will
examine whether a dichotomous response format is
more appropriate. Moreover, our findings are
consistent with other studies [9,10] suggesting that
younger caregivers are more likely to experience
certain types of unmet needs, particularly in the
Psychological and Emotional Needs and Work and
Social Needs domains.
Finally, to our knowledge, this is one of the first
studies comparing caregivers’ level of unmet needs
across a range of cancers with the highest incidence
in Australia. The hypothesis that the proportion of
caregivers experiencing unmet moderate or high
needs would vary across cancer groups was
supported, particularly for the Health Care Service
as well as Information Needs.
Although the construct validity of the scale was
partially supported via the known-group approach,
the cross-sectional nature of this analysis did not
allow us to examine the predictive validity of the
SCNS-P&C and, as no other needs assessment
measure was concurrently given to participants,
convergent validity of the scale was not assessed.
Acknowledgements
This project was undertaken by The Cancer Council New
South Wales’ Centre for Health Research & Psychooncology (CHeRP), with funding from the Cancer Council
NSW and infrastructure support from the Hunter Medical
Research Institute. The views expressed are not necessarily
those of the Cancer Council. We are grateful to Prof. Phyllis
Butow and Dr Katharine Hodgkinson for their generosity
and critical input into the development of the SCNS-P&C;
and to Fiona Stacey for her support of the Partners and
Caregivers Study, which provided the data for this article.
The authors also acknowledge the contribution of Dr
Harindra Jayasekara in the early stages of the development
of this article. There are no known conflicts of interest for
any of the authors.
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