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7. The end of hypocrisy
Online activism and ethno-political conlicts
Abstract: In the past twenty years, democratic participation through activism
and civil disobedience has been increasingly expanded with the evolution of
information and communication technology. It is assumed that the role of
traditional media is not as inluential as it once was due to the growing presence of self-made war journalists, hacktivists and whistleblowers, facilitated
through the potential of the internet. The use of the latter as a tool from which
information is disseminated rapidly, is fast inluencing societal understanding
and exposure to issues as they develop. Social media demonstrates precisely
this phenomenon, in which people are able to accrue information and act upon
it through mass communication and mobilisation. This article will therefore
endeavor to analyse the evolution of media in conjunction with activism, from
traditional media ethno-political conlict reporting, to today’s whistleblowers
and hacktivists that use the internet as their main platform. By factoring in
these different aspects, this article is able to present a detailed account of the
advantages and drawbacks of the latest developments in internet and technology,
with special emphasis being placed on the role of online activism.
Keywords: Anonymous, activism, censorship, civil disobedience, cyber
activism, democracy, hacktivists, mobilisation, peace journalism, propaganda,
social media, technology, war correspondence, WikiLeaks, whistleblowers
GEORGIOS TERZIS
Vesalius College and IES, Vrije Universiteit Brussel
Introduction
CTIVISM and civil disobedience has always been part of democratic
participation, yet in the past twenty years the activists’ landscape has
signiicantly broadened with the evolution of information and communication technology. But while the internet is generally considered a tool for more
cooperation, public participation, and democracy, others consider it as a cause
of increased political violence and a peril for societies.
Regardless of one’s stance, there is no doubt that the internet created new
opportunities for peace activism and conlict management. Mesthene captured
already in 1986 a more ‘balanced’ understanding of the relationship between the
internet and society when he stated: ‘New technology creates new opportunities
for men and society, and it also generates new problems for them. It has both positive and negative effects, and usually has the two at the same time and in virtue
A
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of each other’ (Mesthene, 1986, p. 76). In recent years especially, the internet
has begun demonstrating the extent of its eficacy in challenging old traditional
media structures, increasing the proximity of the public to the decision-making
process by conveying a message, rallying support and implementing change; for
both non-violent and violent initiatives. This article will therefore be an analysis
of the impacts the internet has had in achieving just this.
Activism is no longer limited to picket protests that go through any weather
condition, deal with any police force and spend the majority of their time collecting money to fund their actions. All one seems to need today is a computer, an
internet connection and a good network of netizens. This is particularly troublesome in light of times of war and conlicts, in which society’s support needs to
be rallied by governments and its interest maintained through the predominant
course of traditional media information from a one directional top-down low.
The internet is challenging precisely this structure, allowing people to mobilise
themselves in order to voice discontent and implement change for instance
through peace campaigns with the emergence of the e-movements.
Today initiatives are essentially born and publicised to a large targeted group
in a matter of minutes (e.g. ‘Kony 2012’) through social media platforms such as
Facebook, Twitter, YouTube and others. Such advancements are made possible
by the nature of the internet itself, which enables the mass dissemination of information from a small or individual source which can reach wide audience, even
in remotest places due to increasing internet connectivity and tech availability.
Technological advances and creativity are now, however, leading to a time
in which the dissemination of sensitive information can help shape an activist
campaign or can in itself be the reason for a campaign. Wikileaks for example,
has shed new light on the ‘freedom of expression and the freedom of information’. Moreover, the whistleblower website unleashed new campaigns against
government practices, as Giri quoted in Zizek (2011, p. 409 ) puts it, WikiLeaks
‘challenged power by challenging the normal channels of challenging power’
i.e. the independent press, NGOs, etc.
Recently, this form of online initiative has opened the way for a new form
of online activism led by ‘hacktivitist’, hacker groups using the advancements
in technology and internet connectivity to target speciic government authorities
or companies in response to a speciic event; for example Anonymous hacking
inter alia Visa and Mastercard in response to the freezing of WikiLeaks’ accounts.
Although their eficiency has not been measured yet, it seems that hacktivists
work mostly in conjunction with activist campaigns in order to provide support
and ensure visibility.
Ethno-political conlict in oline and online media
Media plays a crucial role in the information wars that deine the world today.
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This is because the media uses different channels and mediums, which are collectively used to communicate simultaneously to large groups of people; such as
radio, television, magazines, newspaper and the internet (Howard, 2004, p.149).
These media have played a signiicant role in the mediatisation of conlicts in
their contribution to the dissemination of ideas, information and images about
them (Cottle, 2006, p. 8).
Traditional media (consisting of the aforementioned media, excluding the
internet), should operate according to normative theory with the intention of
helping the public to make educated and well-informed decisions regarding current issues in a timely manner (Caparini, 2005, p. 43). The media as such is not
only meant to serve as a tool for good governance by enabling communication
exchange between the public and their leaders, but also to act as a mechanism of
ensuring accountability by revealing wrongdoings, such as criminal misconduct
and corruption. Essentially, they should be assisting in the democratic process
by encouraging open debates while engaging the public and delivering reliable
information; a crucial role because it is imperative that the public is well informed
prior to making political decisions. This is especially important during times of
conlict because of their consequences and especially the myriad of consequences
that the decision to go to war brings with it, from the loss of lives, to economic
costs in increased military expenditures, as well as political implications such
as controls on civil liberties (Caparini, 2005, p. 31).
During such a time, the media is expected to provide the public with accurate information regarding the State’s foreign policy, military strategies and
the progress of the war as a whole, thus ensuring the continued inclusion of the
public in the developments of State decisions. It therefore becomes imperative
that the media, particularly news media, endeavour to operate in a balanced way
because the information transmitted can serve to inluence public opinion, for
instance continuing to maintain public support for the decision to engage in war.
Accurate and balanced reporting is a critical component and ethos which
should underpin journalistic practices, as the predominant aim is to uncover and
deliver accurate information (Tumber, 2005, p.216). The accuracy and balance
of information is also heavily affected by the source from which it is derived. For
instance, oficial sources such as government authorities convey one perspective
often through censorship, grey or black propaganda (White, 2005, p. 4), a practice
which is also prevalent within the media industry (McGoldrick, 2005, p. 203).
This becomes problematic when such information is disseminated through
traditional mass media sources, leaving the public to understand their situation
in fragmented bits, limiting perspectives, inluencing opinions, and in extreme
cases, spreading negative and hateful sentiments to further support the State’s
predetermined agenda (White, 2005, p. 53). The latter in particular, features
heavily within the realm of conlicts and violence covered in traditional media
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sources, often through the manipulation of information and images in the delivery
of broadcasts (Howard, 2005, p. 149). Inevitably, such practices by traditional
news media outlets work to create a chain of distrust between the various actors
involved; for instance authority igures and media agents which culminates in
sabotaging public conidence in the news (White, 2005, p. 54).
However, with the proliferation in internet connectivity and access to
technology, traditional media and the legitimacy of their dispatches is being
questioned and confronted. The internet is able to provide users with a multitude
of alternative information sources, thereby sometimes reducing the effects of
biases, disinformation, rumours, hate propaganda and other sentiments which
can lead to increased tensions or induce conlicts. Offsetting the aforementioned
information types can lead to the re-education of the parties involved in the conlict, consequently changing the information environments of disputes, a critical
component of the resolution process.
A balanced approach also assists in contextualising and deining the conlict
by identifying underlying interests, worries and concerns; thus providing the
foundation upon which reconciliation can begin. This is made possible due to
the reformation of communication distribution made possible through the internet. Instead of being a top-down process in which traditional media outlets and
government authorities disseminate information to the public, many-to-many
interactivity becomes achievable.
This is made a reality through the open access, and multi-directional character
of the internet, allowing for the rapid exchange of information, often from few
or individual sources, regardless of geographical or national boundaries; thus
serving to circumvent State censorship or information manipulation attempts.
‘Information sovereignty’ (Regan, 2000, p. 8) becomes inadvertently challenged
by the internet, making it impossible for authorities in totalitarian countries for
instance, to prevent their citizens from accessing alternative online news sources
(Matic, 1999, p. 3). Cyprus provides such an example, in which the inhabitants
from the two sides of the island had been denied the opportunity to communicate
via traditional means of face-to-face communication, telephone or traditional
media until April 2004. Local authorities and administrators however, were unable to maintain the disruption in communication because of the public’s use of
internet (Gumpert, 1997, p. 287). Hence, the internet can be used as a medium of
communication between conlicting parities to reconstruct relations by fostering
understanding tolerance, and reciprocal respect through educative information
(Breuilly, 1994, p. 406).
Although a communication line is not the deinitive solution for decreasing
tensions or stopping conlicts, it contributes signiicantly towards planting the
seeds for change and inding a peaceful solution, as open lines of communication
are a prerequisite for conlict resolution (Bachman, 1996, p. 2-5). In peace media
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literature, scholars have suggested that peace media can contribute to a declining
evolution of the conlict dynamic curve of violence. Peace media can therefore
be an important factor in the process of conlict prevention, conlict resolution,
reconciliation and conidence building. Robert Karl Manoff (1997), enumerates
the potential role of the media in prevention and conlict management as follows:
• Channeling communication between parties
• Educating the parties
• Engaging in conidence-building measures
• Counteracting misperception and incendiary rumours
• Analysing the conlict
• De-objectifying and de-humanising conlict parties to each other
• Identifying the interests underlying the issues
• Providing an emotional outlet
• Encouraging a balance of power among unequal parties
• Framing and deining the conlict
• Engaging in face-saving and consensus-building measures
• Engaging in the solution-building process
Following on from the deinition of peace media, it becomes possible to deine online peace activism initiatives (or e-peace) as the following: All kinds
of initiatives with a mission to use facets of the internet, such as electronic
mail, the World Wide Web and social media to achieve peaceful conditions
of life and resolution of conlict, or counteract hate media, by proposing balanced information, and offering alternative and open sources of information
(Marks & Janssen, 2000, p. 3-4) through ‘Awareness/Advocacy, Organisation/
Mobilisation, Action/Reaction’ (Vegh, 2003). As such, online peace initiatives
are located within the theoretical framework of peace media and within the
literature on the use of media for conlict prevention and conlict management
(Hanitzsch, 2004).
Online war and peace activism
In practice however, the internet is a medium that can be simultaneously utilised
for peaceful or violent initiatives. Online communication in particular, for example, can be used to break down or reinforce existing barriers because the internet
brings together previously disparate and disconnected cultures, religions and societies into closer proximity with each other (Wheeler, 2000, p. 208). Thus, if approached ‘incorrectly’, frequent communications between parties can be used to
strengthen, even highlight differences between ethnic, racial and social groups, ultimately increasing tensions with and laying the foundations for hate and violence.
The irst so-called ‘web war’ or ‘internet war’, however, is the war in Kosovo (Hall, 2000, pp. 387-404). The novel term ‘web war’ refers primarily to the
introduction of a new medium along which a conlict is waged or understood;
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previous examples of which include the irst ‘television war’ of Vietnam, and the
irst ‘satellite war’ of the irst Gulf War of 1991. Hall (2000) argues that Kosovo
is the irst ‘web war’, because the volume and range of information about this war
on the internet had radical implications for how global audiences perceived the
war and how the different parties during the conlict dispersed war propaganda
and information.
Conversely, Jon Katz (1999), contests this point of view, arguing that although
coverage of the Kosovo war on the internet was enormous, the ultimate impact
had no signiicance. According to Katz none of the reports found on the internet
adequately shaped or inluenced the policy of either side, nor did these affect the
manner in which the ighting was conducted.
Setting aside the arguments regarding the signiicant or insigniicant inluences the online information war had on strategies or tactics during the Kosovo
war, the internet itself had become a new battleground for online activists. This
new movement manifested itself during the Kosovo war, with web hacks being a
common practice. Examples include a US hacking group, breaking into government sites and posting statements such as, ‘Tell your governments to stop the
war’, or replacement and defacement campaigns of at least ive websites displayed
the black and red banner ‘Free Kosovo’ by the Kosovo Hackers group (Denning,
2001, p. 72). Denning (2001, p. 70) illustrates this growing trend as hacktivism,
a fusion of hacking with activism, which will be discussed in more detail later:
The practice of online activism has spread, manifesting itself into different conlicts. In the fall of 2000, the clash of Palestinian and Israeli
forces, led Arab and Israeli hackers to participate in the conlict through
online initiatives. According to the Middle East Intelligence Bulletin, the
encounters began in October, shortly after the Lebanese Shiite Hezbollah
movement abducted three Israeli soldiers. Pro-Israeli hackers responded
by crippling the guerrilla movement’s website, which had been displaying videos of Palestinians being killed in recent clashes and which had
called on Palestinians to kill as many Israelis as possible. Pro-Palestinian
hackers retaliated, shutting down the main Israeli government website and
the Israeli Foreign Ministry website. An Israeli hacker planted the Star of
David and some Hebrew text on one of Hezbollah’s mirror sites, while
pro-Palestinian hackers attacked additional Israeli sites, including those
of the Bank of Israel and the Tel Aviv Stock Exchange. Hackers from
around the world also began to participate, assisting in sabotaging over
100 websites, helping to disrupt the internet service within the Middle East.
Ethnopolitical conlicts between the Sri Lankan army and the Tamil Tigers,
East Timor guerrillas and the Indonesian army, China and Taiwan, China and
US, China and Japan, Hungary and Romania, and India and Pakistan are just
some of the documented encounters with equivalent online cyber activism and
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wars (Vegh, 2003, p. 80). It is thus being argued that the prediction made in
2001 by Denning that in the future ‘every major conlict in the physical world
will have a parallel operation in cyberspace. Further, there may be cyberspace
battles with no corresponding physical operations’ (Denning, 2001, p. 74) is
already true.
In contrast to the above, in 1997 the Nobel Peace Price was given to the
online peace initiative for the ban of landmines in conlicts. Jody Williams, from
the small town of Putney, Vermont, used her e-mail account to co-ordinate with
more than 700 organisations in more than 60 countries that made up the coalition
against the use of landmines (Studemeister, 1998, p. 2). This landmark accomplishment thus ushered in a new age demonstrating the potency of the internet
coupled with a strong initiative, particularly a peaceful one.
Online activism has in this sense been able to aid ethnic minorities and
grassroots activists in their struggle. The creation of a cyberspace community by
the Zapatistas is an example in which the internet was used to resist a regime. In
their struggle for democratic rights, land and jobs the Indians of Chiapas used the
internet to sway international public opinion and to put international pressure on
the Mexican government (Lie, 2001, p. 23-22; Cleaver, 1998). The decentralised
structure of the internet helped to circumvent all censoring regulations and to
put pressure on the Mexican government. Given the way the traditional media
works, however, this success would not have been possible without the internet
(Zurawski, 1996, p.6).
Burma is another example in which the internet was able to make a difference regarding the ethnopolitical conlict through the management of information. Burmese and non-Burmese activists from the United States and elsewhere
used the internet to create grassroots support for the pro-democracy movement
in Burma. Furthermore the internet was used to inluence international public
opinion and attract the interest of more traditional news media. According to
Danitz and Strobel (1999, p. 2), the internet was crucially inluential in forcing the
passage of a series of laws regarding business and political dealings with Burma.
More recently, social media was introduced into the equation of online
activism. Social media has been deined as ‘all the devices and platforms that
allow users globally to virtually create and share information with each other.
Platforms are the virtual spaces that allow users to come together, and create and
share information. Devices are the computing technologies that enable users to
access the platform’ (Gupta & Brooks, 2013, p. 18). Unlike traditional media,
social media are ‘by nature’ a two-way or many-to-many communication. This
approach of working from the bottom-up has in the past few years enabled online
activists to raise momentum for events like the Tunisian Jasmine Revolution, the
happenings at Cairo’s Tahrir Square, and the ongoing civil war in Syria.
In early 2011, the public suicide of Mouhamed Bouazizi quickly spread
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throughout Tunisia via social network platforms like Facebook and Twitter,
igniting protests that ultimately led to the overthrow of the Tunisian government
(Gupta & Brooks, 2013, p. 4). Yet, news organisations such as Al Jazeera and the
British Broadcasting Corporation (BBC) did not pick up on the story until they
started noticing the thousands of tweets and multiple YouTube videos coming
out of Tunisia (Gupta & Brooks, 2013, p. 5).
Inspired by the achievements of the Tunisian protesters, Egypt was struck
by the revolution as well. By using Twitter, Egyptian protesters communicated
logistical information such as the time and place of organised protests, as well
as information on the whereabouts of government forces and methods to protect oneself from police attention. Even more impressive was the way in which
the protesters had set-up speciic hashtags that only likeminded people were
knowledgeable about in order to stay under the government radar (Gupta &
Brooks, 2013, p. 7).
The social media techniques and revolutionary fervor used during these aforementioned revolutions did not limit themselves to the Arab world. Moreover, the
Behsir 2.0 Rally in Malaysia as well as the Occupy movement both drew upon
the same principles and platforms used in the Arab revolutions. In a nutshell, it
is important to bear in mind that the online activists of today are ever more connected, outspoken, culturally aware, and as Philip Seib points out: ‘People born
in the last decades of the twentieth century constitute the irst truly global generation. New information and communication technologies connect them to each
other regardless of physical distance or political obstruction’ (Seib, 2012, p. 16).
In addition, the new generation of online activists do not spend time on
endless remarks outlining their beliefs, rather, they use an ‘instant ethos’ that
enables them to reach many likeminded individuals in a short statement that is
quickly spread (Gurak & Logie, 2003, p.31). In some cases, short statements are
not even made because real-time footage can be shared in a matter of seconds
due to the technological advancements of mobile phones and phone networks.
In the Syria conlict for example, a large amount of the footage shown through
the Western media often comes from young men and woman who uploaded it
on social media networks, such as YouTube, Twitter, Facebook and Instagram.
Advantages and constraints of online activism in ethnopolitical conlicts
As is evident from the above examples, one of the main advantages of an
e-initiative is its use of the internet as an organisational tool, for both on line and
ofline actions. A handful of organisers can rapidly generate dozens of letters
and e-mails to decision-makers, the cyber equivalent of lobbying, with a few
well-timed on-line appeals. Unlike other media forms, the internet enables an
increase in speed, is inexpensive, integrates and converges different media forms
such as text, audio, visuals and moving pictures, and allows for anonymity that
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makes it easier to express opinions without risking social sanctions.
Anonymity, in conjunction with the internet’s mass connectivity, also allows
members of the international community to comment and affect domestic, local and international public opinion, which in itself is potentially problematic.
This is because, while the internet can help foster understanding and sensitivity
it also works to solidify prejudices and reinforce existing (often incorrect) convictions, thus using the online space to rant instead of productively exchanging
views (Ward, 2005, p. 138). This, however, is the challenge of operating within
a pluralistic world.
In return, the proliferation of new ICTs and internet access has gradually
been altering the traditional structure of old media despite their continuous
dominance in the new on-line news world. This is because the public is able to
access multiple and alternative sources of information, unlike off-line traditional
media sources that presented limited viewpoints. The civic journalists and online activists become more able to deliver ‘purer’ forms of information often
due to citizen initiatives or public journalism. Civic journalism above all, seeks
to counter citizen alienation from the political process (Ward, 2005, p. 139).
When framing e-initiatives for the information management of ethnopolitical conlicts, it is also useful to put these initiatives in the wider context of
the literature on information technology (IT) and society, and the relative media
effects theory that reveal a number of contradictions of the ‘claims’ made by
both politicians and activists alike.
First, when analysing the impact of the internet we have to consider the dispersion of internet users in societies. It is impossible to assess the exact number of
users in the world, however, the majority of the computers linked to the internet
are found in the United States, Europe and Asia (Computer Industry Almanac).
For example, e-initiatives in Cyprus, Greece or Turkey, which are wired countries
will have far larger potential than initiatives in the African continents (Delander
& Attias, 2002, p. 4), but far smaller than the ones in USA or North Europe.
Second, E-advocacy initiatives severely suffer from existing language barriers.
Especially among e-peace groups who try to get in touch with one another, English
(to a limited extent, French) is the language used. This in particular excludes large
parts of populations that do not speak English and thus leaves these initiatives
once again in the hands of an educated elite or the diaspora. Important to note
here is that there is a clear distinction between those experiencing wrongdoing and
wanting to get out of their situation, and those campaigning to help those suffering
through e-initiatives. This problem of being somewhat disconnected, can bring
about misunderstandings as to what the priorities are for those on the ground. At
the same time, this indicates the importance of groundwork, assessment of the
situation, analysing the needs and beliefs of people on the front; something that
does not necessarily come with e-initiatives.
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Third, the impact of online activism on the information management of
ethno-political conlicts is crucial for the low of communications during crises
(Reljic, 1998, p. 39) making the question of timing of e-initiatives very important. Research has proven that the need for information and communication is
signiicantly higher in times of political, economical, cultural, religious or social
crises (Kellow & Steeves, 1998, p. 110). Providing communications remains key
in times of crisis, especially with regards to the morale of people, taking away
fear and uncertainty, and providing protection by announcing the so-called ‘safe
spots’. For example, BBC News Online experienced a ive-fold increase in trafic
from the Balkans during the conlict in that region, while CNN.com experienced
some of the heaviest trafic to that date, as its website usage speciically on the
Balkans, increased tenfold during the bombing of Serbia in the Kosovo war in
1999 (Hall, 2000, p. 389).
Surprisingly, negative information and propaganda can equally satisfy the
information-need of those suffering in a crisis. During the civil war in former
Yugoslavia, research demonstrated that the Croatian population considered
propaganda as necessary and normal, even though they knew that it was biased
and propagandistic information. Such seeming contradiction can be explained
by the great information-need of people who are living in times of uncertainty
(Reljic, 1998, p. 52).
Finally, the effects of online activism have also been misrepresented by
both activists and politicians as the effects of previous political communication
through traditional media have. The attribution of the Arab ‘Spring’ to Facebook
revolutions have caused an embarrassment to Facebook itself, which was quick
to distance itself from taking the credit (and the responsibility). At the same time,
documentaries on British television were quick to talk and indirectly give credit
to training on the use of social media for activism that some of the organisers of
the demonstrations received abroad. The ifteen-year experience in online activism of organisations such as Search for Common Ground and the evaluations
of these organisations reveal that even when there is considerable impact at the
informational level, and suficient impact on the attitudinal level, there is very
little or no impact at the behavioural level when online activism takes place in
isolation from other peace initiatives at political or economical level (Search
for Common Ground, Independent Programme Evaluations, Middle East and
FYR Macedonia).
Current trends of online activism
While social media will continue to play a signiicant role in online activism,
the role of whistleblowers have taken up a central role in fueling protests and
providing information to the people. Wikileaks, the most known and perhaps
notorious website for disseminating information acquired via anonymous
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sources, shook global politics when it revealed detailed information on the Iraq
war and US diplomatic practices (Leigh & Harding, 2011, Sifry, 2011; Greenberg, 2011).
This quest for classiied information is particularly interesting because of
the scale of information which Wikileaks and persons such as Edward Snowden
managed to acquire. Subsequently, the usage of traditional media (i.e. newspapers
such as Der Spiegel, The Guardian and others) in combination with their own website, enabled Julian Assange, the founder of Wikileaks, to target a wide audience
(Sifry, 2011), encompassing all ages. This in itself was particularly important due
to the gravity of the released information.
Whereas activists in the past had to base themselves on general assumptions,
news outlets and occasionally inside information, Wikileaks has provided them
with clear cut information that in itself fuels protest (e.g. the ‘Collateral Murder
video). In releasing such large quantities of sensitive information, Wikileaks put
itself against the wall. In the weeks following their ‘Diplomatic Cables’ publication (Sifry, 2011), attempts were made to take the whistleblower website ofline
and freeze their assets.
In response to the governmental actions taken against Wikileaks, a newly
developed form of activism based on hacktivism emerged. In the past, a hacktivist was essentially one person who was a fantastic computer programmer but
could be perceived as a cyber criminal because (s)he would detect weak spots
in networks, computer systems and others, and subsequently target them. This
could be done for reasons of entertainment, on assignment, for purely criminal
outcomes or as a response to certain happenings (e.g. political campaigns) (Olson,
2012, p. 6-7). Today, a hacktivist is perceived as a hacker with political motives.
The Wikileaks saga brought about a new collective that named itself
Anonymous. This congregation of hacktivists operates with no clear hierarchy
or conventional structure as one would ind in most activist groups. What is
clear, however, is that this collective includes thousands of members that do not
know each other, have never seen each other and essentially do not talk to each
other. Moreover, they operate in an ad hoc fashion depending on what one of the
members or ‘leaders’ proposes and whether a suficient number of skilled fellow
hackers can be ‘recruited’ (Olson, 2013, p.8).
The main method of working for Anonymous was a technique in which
thousands of users overload a website’s server with trafic in order for it to fall
ofline. This technique was most notably used in response to the Wikileaks saga,
targeted speciically against Visa, Mastercard and Paypal (Olsen, 2013, p. 6, p. 11)
in order to make a deinitive statement with regards to freezing Wikileaks’ assets
(Olson, 2013, p.107-124).
Similarly, Wikileaks requested those who supported them to download an encrypted ile called ‘the insurance’, which automatically safeguards the information
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Wikileaks acquired. The idea behind this is that if anything were to happen to Assange
or the website, the unbreakable key to open the document will be released. In addition, WikiLeaks requested supporters to ‘mirror’ its website in order to keep it online.
Such activism had never been seen before. Moreover, the level of civil disobedience
involved by simply downloading a ile that includes an unbreakable code, can cause
serious damage to governments if released.
These new trends and possibilities foster opportunities for the activist of today.
The fast and eficient organisation of Anonymous as well as the rather effective
methods of Wikileaks’ quest for transparency, can bring online activism to a
whole new level, as we currently see with the revelations of the Panama Papers.
Conclusion: The end of hypocrisy
It is evident that these new trends in online activism pose new opportunities and
a number of advantages. First and foremost, the speed with which the general
audience is fed with information is remarkable. Whereas CNN made a giant leap
in journalism approaches when Peter Arnett reported live from Baghdad during
the 1990-91 Gulf War (Herman & Peterson, 2000, p.111), we can now receive
information from any front at any time of the day and from any angle we desire.
Second, social media presents great opportunities for protest movements that
can easily recruit likeminded followers worldwide and rapidly organise in order
to get a global message out.
Third, more than ever, people are exercising their right to free speech and
freedom of expression. Whether it is by ‘liking’ something, uploading a video,
copying statements or commenting on posts, the important factor here is that the
new generations are again directly involved in things that matter to them.
Lastly, the ease in which information is available nowadays contributes to the
growing hunger (Seib, 2012, p. 16) of social media societies that can ultimately
lead to a better understanding of conlicts, and henceforth contribute to peace.
Social media activism allows the audience to shape better worldviews because
there is currently monitoring on virtually every ongoing conlict whereas in the
past the traditional ofline media were ‘highly selective in their focus on wars
and conlicts,’ (Boyd-Barret, 2004, p. 26). For example, compared to the 2001
Afghanistan and 2003 Iraq war, many more (four million) lives were lost in the
period between 1997–2003 in the Democratic Republic of Congo (DRC), yet,
there was little publicity on the matter (Allan & Zelizer, 2004, p. 26).
On the other hand, it is important to note that despite the momentous
revolution in online activism, a number of new problems have arisen. First, the
decentralisation of media as a consequence of social networks and other new
technologies do not necessarily pose a de facto improvement in journalism. It
is evident that different news agencies and journalists have their own sources
and biases, yet, it becomes much harder to track these when there is a sudden
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oversaturation in available information whose sources are hard to verify. In addition, every newsfeed, tweet or YouTube upload is created by someone with
an agenda, whether it is genuine or not, which is never very clear (e.g. direct
footage coming in from the Syrian front).
Second, social media can potentially fragment the multiple organisations
concerned with various ields of online activism. That is not to say that there is
less interest in activism. On the contrary, it is clear that the number of online
initiatives has incrementally increased. Yet, for initiatives to be effective and
eficient, classic models of big organisations coordinating with their supporters,
are still the better way to go. It seems to be easy these days to quickly start new
initiatives that do not necessarily differ in objective but are more likely set-up
in the aftermath of personal battles.
Third, Gupta and Brooks point out that: ‘Social media can help create and
exacerbate security problems in even the most secure and stable parts of the world
and become even more complicated for security forces to deal with when they
involve location-speciic technologies’ (Gupta & Brooks, 2013, p. 9). In other
words, while social media holds great potential, it brings with it severe security
problems at the personal, regional, national and international level.
Furthermore, building on this latter statement, it is important to outline how
social media can be used just as much to spread hate and recruit young people
who are easy to inluence. A good example of this can be found in the context of
the Syrian conlict. Extremist groups such as Sharia4Belgium have been heavily
recruiting young men through crowdsourcing.
The road ahead is still unclear, yet it seems that as the Deputy Assistant
Secretary-General of NATO (and the organisation’s spin doctor during the Kosovo war), Jamie Shea summarised in a recent speech, what we will get in the
ethno-political conlicts communication environment is more fragmented communication, more loating supporters and opponents, more cyber warfare and
cyber activism, more two-way and multi-polar communication, more embedded
journalism, more media centres in security organisations, even more ubiquitous
social media and as a result the end of hypocrisy of political leaders and activists alike, since very few things will remain private (Shea, 2013). And as Zizek
(2011, p. 408 and p. 410) argues:
from the very outset, there was something about the WikiLeaks activity
which went well beyond the liberal topic of the free low of information.
We should not look for this excess at the level of content. The only truly
surprising thing about the revelations is that there was no surprise in them:
didn't we learn exactly what we expected to learn? All that was disturbed
was the capacity to ‘keep appearances’: we can no longer pretend that
we don't know what everyone knows we know. this is the paradox of
the public space: even if everyone knows an unpleasant fact, stating it
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publicly changes everything. (...) And this, exactly, is our situation today:
we are facing the shameless cynicism of the existing global order whose
agents only imagine that they believe in their ideas of democracy, human
rights, etc., and through moves like the WikiLeaks disclosures, the shame
(our shame for tolerating such power over us) is made more shameful by
publicising it.
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Acknowledgement: The article is inspired by the research done by the author for the
7th European Framework Programme project INFOCORE (In)forming conlict, prevention, response and resolution: The role of media in violent conlict) that is funded by
the European Union.
Dr Georgios Terzis is an associate professor at Vesalius College and senior associate
researcher at the Institute for European Studies, Vrije Universiteit, Brussels, Belgium.
He is the founding chair of the Journalism Studies Section of the European Communication Research and Education Association
georgios.terzis@vub.ac.be
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