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Manual-FanTestic Integrity (NFPA)

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Retrotec Inc.

FanTestic Integrity Manual (NFPA)


rev-2013-01-14

Developed by Retrotec Inc.

M:\PDF\Source\Manual-FanTestic Integrity\Manual-FanTestic Integrity (NFPA) draft - no

autotests.docx

Page 1 of 22

FanTestic Integrity Manual

NFPA

r e v - 1 /14/2013 www.retrotec.com

Manufactured by Retrotec Inc. 1060 East Pole Rd. Everson, WA, USA 98247 Sales: sales@retrotec.com, 604-732-0142 Fax: (604)-737-0162

Support: bugs@retrotec.com

FanTestic Integrity
Retrotecs latest Enclosure Integrity Test software
Many new features including: Small and versatile XML data storage Reports in Microsoft Word Calculates agent Hold time, peak pressure and vent area, extended discharge rates and more Automatic updates over the Internet Fully compliant with the NFPA 2001 standard (2012 edition)

Developed by Retrotec Inc.

M:\PDF\Source\Manual-FanTestic Integrity\Manual-FanTestic Integrity (NFPA) draft - no

autotests.docx

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Table of Contents
1 Basic Instructions ............................................................................................................................................................4

1.1 1.2 1.3


1

Minimum system requirements ....................................................................................... 4 Download FanTestic Integrity .......................................................................................... 4 Initial set-up ..................................................................................................................... 4

Performing a new test ....................................................................................................................................................6

1.1 Before beginning a new test ............................................................................................ 6 1.2 Beginning a new test ........................................................................................................ 6 1.3 Inputting test information and data ................................................................................ 6 1.3.1 Test technician and other information......................................................................... 6 1.3.2 Equipment .................................................................................................................... 8 1.3.3 Building Info, Enclosure Operating Conditions, and Agent Info ................................... 9 1.3.4 Test data Total Enclosure Leakage, BCLA Test, Venting and Pressure Analysis ...... 11 1.4 Graphical Analysis of Test Data ...................................................................................... 14
2 Changing Range Configurations..................................................................................................................................... 15

2.1 Changing Range Configurations during a Manual Test .................................................. 15 2.1.1 When it is necessary to change the Range Configuration.......................................... 15 2.1.2 Entering Test Fan data when changing Range Configurations ................................... 15
3 Results .............................................................................................................................................................................. 16

3.1 3.2 3.3 3.4 3.5


4

Agent details................................................................................................................... 16 Total Enclosure Leakage and BCLA test results .............................................................. 16 Venting and Peak Pressure Analysis test results ............................................................ 17 Combined Results........................................................................................................... 18 Results Summary ............................................................................................................ 18

Transferring test data and results ................................................................................................................................. 19

4.1 4.2 4.3 4.4


5

Saving results.................................................................................................................. 19 Opening previous test data ............................................................................................ 19 Printing ........................................................................................................................... 19 Generating Reports ........................................................................................................ 19

Troubleshooting ............................................................................................................................................................... 20

5.1 5.2
6

Cannot generate reports in FanTestic Integrity ............................................................. 20 Reporting an Issue .......................................................................................................... 20

License ................................................................................................................................................................................ 22

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1 Basic Instructions
1.1 Minimum system requirements

Windows XP (SP2 or greater), Vista, or Windows 7 Processor: 1 GHz RAM: 512 MB Disk space: 600MB (32-bit) or 1.5 GB (64-bit) Microsoft Word 2007/2010 (or Word 2003 with 2007 support add-in) Internet connection with Microsoft Internet Explorer, Mozilla Firefox, or Google Chrome (for automatic software updates) .NET 4.0 framework (will update automatically with the FanTestic installation)

1.2 Download FanTestic Integrity


a) Go to: http://retrotec.com/fire/Products/Software/FanTesticIntegrity.aspx b) Enter your contact information in the fields provided

c) Click the Download the 30-day Trial Version button, and

d) Save the setup.exe installation file on your local hard drive e) Double click the setup.exe file to start the installation. f) After installation, click the Start Menu All Programs Retrotec FanTestic Integrity. The icon on your desktop can be used to start the program. g) Obtain a license, and instructions how to active the license, before the Trial Version expires by contacting sales@retrotec.com

1.3 Initial set-up


The first time you run FanTestic Integrity, you need to apply some basic settings, which can also be accessed using Tools Options. Alternatively, you can also use Tools Advanced Options for testing parameters. Changes can be made any time, but the program must be restarted (File New) for the changes to take effect.

Options:

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Advanced Options:

Basics tab Choose NFPA 2001 as your Default Standard, and choose the language you wish to use. Click OK for changes to become effective.

Application Tab This tab displays the location of the FanTestic Integrity application on your computer, and where test results will be stored. Also, you can turn detailed logging on or off. Creating detailed logs is recommended.

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1 Performing a new test


1.1 Before beginning a new test
The Door Fan system must be set up properly into the doorway of the enclosure to perform an Enclosure Integrity Test. For instruction on how to set up a Door Fan system, refer to Retrotecs QuickGuide-Door Fan, which can be downloaded from Retrotecs website: http://retrotec.com/Portals/4/PDF%20Documents/QuickGuides/QuickGuide-DoorFanQG300.pdf You can also refer to Retrotecs Manual-Door Fan Operation: http://retrotec.com/Portals/5/Documents/Manuals/Manual-Door%20Fan%20Operation.pdf Prior to the test, achieve the minimum and maximum induced pressures in the enclosure desired for your test, to ensure that your fan is on a suitable Range Configuration. It is possible that you will have to change Range Configurations during a test. For more information on changing Range Configurations, see section Error! Reference source not found..

1.2 Beginning a new test


To start a new test click on New test on the main page, or find it under File New. Make sure New Test on the main page (or at the top of the window) is followed by NFPA 2001. If not, go to Tools Advanced Options Basics tab and change the Default Standard to NFPA.

1.3 Inputting test information and data


Enter your data into all the yellow boxes. They will turn green after entry. Click the button once all the data is entered in order to view the results; gray boxes are the calculated results. The user input is split up into several different sections which are defined below.

1.3.1 Test technician and other information

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(Information entered for the test technician will be saved for new tests). Inputs: Witness name, company Enter the name of the witnessing authority and the company Witness phone, e-mail Enter the contact number and email for the witnessing authority Test type Select which type of fire suppression system is installed. There are three types, and we define these according to how the agent behaves after a discharge in the enclosure: Descending Interface Agent is discharged at near-ceiling level into the enclosure. An interface with a constant concentration (known as the Initial Concentration) descends from the discharge level as gas leaves the enclosure through leaks. The time it takes for this interface to reach the Minimum protected height is defined as the Hold time. Continual Mixing Agent is discharged at near-ceiling level into the enclosure. Fans circulate gas throughout the room, resulting in a uniform agent concentration. This concentration begins at Initial Concentration and lowers until it eventually reaches a specified Minimum Concentration. The time it takes for the Initial Concentration to reach the Minimum Concentration is defined as the Hold time. Extended Discharge An initial agent discharge achieves the Design Concentration over a short period of time, which is followed by a second Extended discharge rate (actual) from another supply of agent in order to maintain at least the Design concentration for a desired duration. By measuring the enclosure leakage, the agent loss rate can be calculated, which is calculated as the Extended discharge rate (required). The Enclosure Integrity Test passes if the Extended discharge rate (actual) is greater than the Extended discharge rate (required).

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1.3.2 Equipment

(Information entered for the fan model, gauge model, and serial number will be saved for new tests). Inputs: Fan Select the type of fan that you are using from the picture menu that will appear. To close the Fan selection box, click the tab with the fan name, highlighted in green.

If you are running a multi-fan test, click the button numerous times for the number of fans you would like to add. Once new fans are added, you are given the option to note the Location of where the fan is set up for your own information. You can use the button to delete a fan, or you can use the primary gauge (placing it as #1 Fan). button to make that fans gauge the

S/N There are two S/N inputs: These are the serial numbers of the fan and the gauge, to the right sides of the Fan and Gauge inputs, respectively. The serial number of Retrotec Door Fans can be found on a gray label at the Fan Top of the device. The serial number of Retrotec DM-2 gauges can be found on a gray label at the lower edge of the gauge, or on the top left corner of the DM-2s splash screen immediately after turning it on. Gauge
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Select the gauge type (DM-1, DM-2, Magnehelic) manually. You must select the gauge model for FanTestic Integrity to compute results. Fans last calibrated and Gauges last calibrated Enter the calibration dates of the fan and gauge

1.3.3 Building Info, Enclosure Operating Conditions, and Agent Info

Building description Enter a brief description of the building you are testing. Enclosure Description Enter a brief description of the enclosure you are testing. Building Address Enter the address of the building you are testing. Customer Info Enter the name and contact information of the person/company that you are doing the test for. Elevation above sea level Enter the buildings elevation above sea level. This value is used to perform a small correction to the agent concentration. Protected enclosure volume Calculate and enter the enclosure volume as it is defined in NFPA 2001 (Maximum intentionally flooded enclosure volume). Enclosure height Enter the maximum flooded height as it is defined in NFPA 2001

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Minimum protected height Enter the minimum protected height as it is defined in NFPA 2001 (Minimum protected height, which is the highest level of combustibles). This height is usually measured to the top of the equipment you are trying to protect. Operating temperature Enter the minimum anticipated temperature that the enclosure could experience during a discharge. This is used to calculate the lowest (worst case) concentration that could be achieved after a discharge. Bias pressure during Hold time Enter the bias pressure during Hold time conditions, as it is defined in NFPA 2001 (Measured or estimated bias pressure during Hold time). If the bias pressure at discharge is greater than 25% of the column pressure, it must be reduced. Agent Select which agent is used for the enclosures fire suppression system. Agent quantity by Enter the agent quantity and choose whether you are entering agent mass, agent volume, or just entering the agents initial concentration directly. The agent mass can be found on a label on the bottles containing the agent; If you have the agent mass from the bottle and an initial concentration specification, it is advised to use the agent mass Minimum concentration The minimum agent concentration, which is used for a Continual Mixing Test type. This can be found from the fire suppression systems specification sheet. To be in compliance with NFPA 2001, the Minimum concentration must be greater than or equal to 85% of the Design concentration. Design concentration The agent design concentration, used for an Extended Discharge Test type. This can be found from the fire suppression systems specification sheet. Extended discharge rate The extended discharge rate configured for the existing system, used for an Extended Discharge Test type. This can be found from the fire suppression systems specification sheet. For an Extended Discharge Test type to pass, this Extended discharge rate must be greater than the calculated Extended discharge rate in the Detailed Results dropdown box, which is variable depending on how much leakage is in the tested enclosure. Specified Hold time The required Hold time for a passing test, also known as the Hold time. This is at least 10 minutes for compliance with NFPA 2001.

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1.3.4 Test data Total Enclosure Leakage, BCLA Test, Venting and Pressure Analysis

Test date The date the test was started is automatically filled in with the current date in YYYY-MM-DD format Start time 24 hour time is automatically entered by the computer when you start a new test. If this time does not match the time you start your test, you can click time that will be recorded in your generated test report. to update the

Operator location

Select whether the operator is located inside or outside the enclosure during the test (inside is typical). This is used in conjunction with the sign (positive or negative) from the Induced pressure readings, to determine the test direction (Pressurization or Depressurization).

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Bias pressure during fan test The pressure before a pressurization or depressurization test begins, while the fan is sealed and turned off. Bias pressure values correct the induced pressure readings from pressures other than what is induced by the airflow of the Door Fan. According to NFPA 2001, bias pressures measured at the time of the Door Fan test must be within a range of 5 Pa. (Note: If youve used the [Baseline] function on a Retrotec DM-2 gauge, you should first copy this Baseline into FanTestic Integrity , then push [Exit] to clear the Baseline from the gauge. This is so that the induced pressure will not subtract the bias pressure twice once on the gauge and another time in FanTestic Integrity software.) Leakage Area (Tested /Enter untested) If Tested is selected, you are choosing to use the Induced Pressures and Flows to calculate Equivalent Leakage Area and the results. This is selected by default.

Alternatively, if Enter untested is selected, you are choosing to enter an Equivalent Leakage Area value directly, if you just want to get an idea of what the results would be if this number were true; This is used if you want to experiment with different leakage sizes just to see how the results vary. If this value is entered, you do not have to enter Induced Pressures and Flows for FanTestic Integrity software to calculate results. Induced pressure The pressure in the enclosure as a result of the airflow induced by the Door Fan. Induced pressures are read from the DM-2 gauge as PrA. NFPA recommends testing at 10 and 50 Pa in both directions (If the Door Fan is not capable of achieving an induced pressure of 50 Pa, then the test can be performed at 10 Pa and the next highest induced pressure that can be achieved). Note: If you are testing in the Depressurization direction, you must enter the negative sign, - in front of the pressure. If done so, you will see a Depressurization label:

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Test Fan

Test Fan data can be input as Fan Pressures, in units of Pa, (which allows FanTestic Integrity to calculate air flow rates through the Door Fan) or can be entered manually as air flow rates through the Door Fan, in units of CFM, m3/h, m3/s, or l/s. Manual tests: Tests when you would manually type in the Test Fan data. Most commonly for manual tests, you would enter Test Fan data from the Flow readings in the units of CFM from the DM-2 gauge, or another unit of your choice. Whichever unit you choose, you must select the unit in the software. To select the unit, click the button and click the unit at the bottom of the popup display:

Uncommonly for manual tests, you can enter the Fan Pressures by entering the PrB readings from the DM-2 gauge. When Fan Pressures are entered, you must select the Range Configuration installed on the Door Fan. To select the Range Configuration, click the button and click the picture of the Range Configuration in the popup display. Corrected flow rate This will display the measured or calculated air flow rates through the Door Fan.

BCLA Tests: Below the Ceiling Leakage Area (BCLA) or Lower Leaks tests are either Flex Duct tests or Plastic on the Ceiling tests, which are only performed if the Total Enclosure Leakage test has failed stated in the Results Summary of the Total Enclosure Leakage test. The only difference between the test procedure of a BCLA test and a Total Enclosure Leakage test is that the BCLA test negates the leakage above the enclosures suspended ceiling by neutralizing the ceiling space (with a Flex Duct), or by physically
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covering the entire ceiling space (with sheets of plastic air barrier). BCLA Test Data is entered in the same manner as the Total Enclosure Leakage. FanTestic Integrity factors in results from both tests to provide new test results in the Results Summary of the BCLA test. For more information on BCLA tests, refer to Level 3 Enclosure Integrity Training. Venting and Peak Pressure Analysis In the Venting and Peak Pressure Analysis section, there are 2 data sets that may be used. The enclosure must be configured to the same condition that it would be in during the venting period. This means that if there is some means of pressure relief other than enclosure leakage, it must be set to discharge mode. Once this is done, another door fan test is run and this new leakage area is used for peak pressure calculations. In some cases, the venting configuration will be different for a positive peak pressure and a negative peak pressure, so a separate data set is required for each direction. For more information on vent area testing and peak pressure analysis, refer to Level 2 Enclosure Integrity Training.

1.4 Graphical Analysis of Test Data


FanTestic provides a graphical display of Induced pressure and fan flow readings by clicking the button. The graphs will come up in a separate window that can be opened or closed at any time.

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2 Changing Range Configurations


It becomes necessary to change Range Configurations during a test due to flow too low (not enough flow through the fan) or the inability to reach a pressure target (fan speed up to 100%). NOTE: it is recommended that the tester induce pressures over the full range of pressures desired to be tested (e.g.10 and 60 Pa) prior to performing the test, to ensure that one Range Configuration can satisfy all pressures, to avoid changing Range Configurations.

2.1 Changing Range Configurations during a Manual Test


2.1.1 When it is necessary to change the Range Configuration
a) If TOO LOW appears as the Flow on the gauge: Increase Fan Pressure (restrict the flow) by installing a smaller Range Configuration (e.g. TOO LOW appears when using Range Plate C8, put in two more Range Plugs to change the Range Configuration to Range Plate C6). Make sure to record the new Range Configuration in your notes/test form.

b) If the fan is at 100% fan speed but the target pressure is not reached: Decrease Fan Pressure (increase the flow) by installing a larger Range Configuration (e.g. The fan is running at 100% speed using Range Plate C8, remove C range plate for B). Make sure to record the new Range Configuration in your notes/test form.

2.1.2 Entering Test Fan data when changing Range Configurations


Transfer the data from your notes/test form into the Induced pressure and Test Fan data fields in FanTestic Integrity. Add an additional Test Fan data set for each Range Configuration change by clicking .

Enter the appropriate Fan Pressure data depending on which Range Configuration was used. In the example below, the first three Induced pressures were achieved with Range Plate C8; the following three Induced pressures required a smaller Range Plate C6, and the Fan Pressure data are therefore on a different line.

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3 Results
Results are displayed in gray boxes. Remember to click calculate and display the updated test results. if any data is changed, in order to

3.1 Agent details


Initial Concentration [% vol] The volume concentration of agent in the enclosure immediately after a complete discharge (i.e. the concentration of agent at the beginning of the Hold time). This is expressed as a percentage. Initial column pressure [Pa] The pressure inside the enclosure after agent has been discharged into it.

3.2 Total Enclosure Leakage and BCLA test results


Flow constant , k and Exponent, n A Building Leakage Curve is created after at least two Test Fan data points have been entered, which is used to estimate the leakage rate of the building at any pressure. This curve will be more accurate (line of best fit) after at least three points have been entered. If you have conducted a single point test, the program assumes an Exponent (n) of 0.65. The Building Leakage Curve is defined by the following equation: Q = k x Pn where: Q is the air Flow rate through the fan (CFM, m3/h) k is the Flow constant, k (m3/h /Pan) P is the pressure difference between the inside and outside of the enclosure (Pa) n is the Leakage exponent Example: calculate the airflow needed to create a 5 Pa pressure if: = 110.2 n = 0.702 Q, the airflow (at 5 Pa) = 110.2 x 50.702 = 341 CFM. It would take 341 CFM to cause a 5 Pa pressure change in this building. Equivalent Leakage Area (EqLA) [cm2, in2] EqLA is defined as the area of a hole (in units of cm2 or in2) in a thin panel that would leak the same amount of air as the building does at a pressure of 10 Pa. It most closely approximates physical hole sizes found in buildings - for example, a 2 inch by 3 inch rectangular opening would measure about 6 square inches of EqLA. Lower leakage fraction, F The Lower leakage fraction is the ratio between the Below the Ceiling Leakage Area (BCLA) and Total Enclosure Leakage. Lower leakage fraction can be calculated by dividing the EqLA from the BCLA test, by the EqLA from the Total Enclosure Leakage test. Predicted Hold time (descending interface) [min]
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The Hold time (also known as Hold time) for a Descending Interface Test type. For an Enclosure Integrity Test to pass according to NFPA 2001, this time must be at least 10 minutes, or greater than the Specified Hold time entered in the Agent Info section of FanTestic Integrity. This number can be increased by sealing up leakages in the enclosure. For a description on Descending Interface type systems, refer to section 1.3.1. Predicted Hold time (continual mixing) [min] The Hold time (also known as Hold time) for a Continual Mixing Test type. For an Enclosure Integrity Test to pass according to NFPA 2001, this time must be at least 10 minutes, or greater than the Specified Hold time entered in the Agent Info section of FanTestic Integrity. This number can be increased by sealing up leakages in the enclosure. For a description on Continual Mixing type systems, refer to section 1.3.1. Extended discharge rate [lb/min, kg/min] The extended discharge rate that is required for the enclosure, which depends on how much leakage is in the enclosure. For an Enclosure Integrity Test to pass, this number must be greater than the existing Extended discharge rate, entered as the actual Extended discharge rate (in the Agent Info section of FanTestic Integrity), designed for the system. This number can be increased by sealing up leakages in the enclosure. For a description on Extended discharge type systems, refer to section 1.3.1.

3.3 Venting and Peak Pressure Analysis test results


Equivalent Leakage Area at 125 Pa [cm2, in2] The EqLA at 125 Pa (in units of cm2 or in2) is the Equivalent Leakage Area (see above) of the enclosure, with the result extrapolated to a pressure of 125 Pa. This number is used analyze Peak Pressure, a Column Pressure generated during an agent discharge), to determine if additional venting in the enclosure is needed. Vent Area used (ELAp , ELAneg) [cm2, in2] The Vent Area used is the specific amount of leakage existing in the enclosure envelope, its used for the purpose of calculating Peak Pressure (@125 Pa) upon agent discharge of the fire suppression system. This number is calculated based on the selection in the For pressure relief use leakage area of dropdown menu (refer to Venting and Peak Pressure Analysis part in section 1.3.1): The ELA by the Vent only, or the ELA by the Room and Vent. There is a Vent Area used for the positive and negative direction since different agents have different pressure release characteristics upon discharge: Generally, Halocarbon gases create a large negative Peak Pressure with small amount of positive Peak Pressure, whereas Inert gases usually create large Peak Pressure only in the positive direction. Leak to Volume ratio (LVRp, LVRneg) [cm2, in2] To compare different enclosures of different volumes, the Leak to Volume ratio gives an idea of how much leakage there is for a given unit of volume (usually 1000 ft3). Peak Pressure creation is a direct function of the Leak to Volume ratio. Minimum venting required (LVRp, LVRneg) [cm2, in2]
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The smallest area of venting required to maintain structural integrity of the enclosure, accounting for peak pressure during agent discharge. Additional vent area needed [cm2, in2] The Additional vent area needed is the calculated amount of leakage that needs to be created, that does not currently exist but needs to be put in place so that Peak Pressure can be lowered to the point where the structural integrity of the enclosure is not compromised upon agent discharge. The amount of leakage that is calculated by subtracting the Vent area used ELA from the Minimum required Leakage ELA. This can only be calculated if Minimum required Leakage is larger than the Vent area used.

3.4 Combined Results


Results are displayed individually for each of Pressurization and Depressurization data sets. If both Pressurization and Depressurization data sets are completed, the results will appear in a combined Results section, showing the average of the results from each data set. The reason behind performing an air leakage test in both directions is to average out any potential pressure problems there might be in one direction over the other (like blowing open a damper in one direction, but sucking it closed in the other).

3.5 Results Summary


The Results Summary indicates to the user if the Enclosure Integrity Test has passed or failed in compliance with NFPA 2001 (2012 edition). If your test has failed, you need to seal up enclosure leakages to lower the Hold time or required Extended discharge rate, depending on what Test type it is.

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4 Transferring test data and results


4.1 Saving results
FanTestic Integrity can store test data (File Save As), which applies the date (yyyy-mmdd) and time (HHMM) into the suffix of the saved file name. This makes it convenient to save an original test and then a second Save As copy may be manipulated if necessary so that the original test data is kept intact. Results are normally saved on your local C: Drive under Documents\Retrotec\tests. Test data can be automatically saved at periodic intervals by turning the Auto Save function on (File Auto save?).

4.2 Opening previous test data


To open a previous test that has already been completed and saved, there are several options: The main/opening screen for FanTestic Integrity displays previously completed tests in the left hand window (with photos, if they have been included). Click the one you would like to open. Go to: File Open and a pop-up Windows Explorer window will display all tests saved without images. Go to: View Test History Show the left hand list of all saved tests will appear, the same as the one displayed on the opening screen for FanTestic.

4.3 Printing
FanTestic will print the data as-is, i.e. only what is on the interface screen. Go to File Print, and you can either generate a PDF document or print a paper copy. This will essentially print a screen shot of the FanTestic interface.

4.4 Generating Reports


FanTestic includes a built-in template for reports generated from test runs. To generate a report, select File Generate Report (Word). This will automatically open a Word document containing a report with the data from your test. These will be stored on your local C: Drive under Documents\Retrotec\reports. Once the Word document is open, you can print it directly. Reports are customizable in Microsoft Word with FanTestic Integrity Pro versions.

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5 Troubleshooting
Verify that you are using the most current version of FanTestic Integrity. Click File Check for Updates. You will be prompted to restart FanTestic Integrity to perform the update. Once the update is installed, there will be a notification:

5.1 Cannot generate reports in FanTestic Integrity


Make sure you are using the most recent version of Microsoft Word (2007 or 2010) If you are using an earlier version (2003 or earlier), download a free compatibility pack here, which allows you to open/edit/save Word 2007 documents.

5.2 Reporting an Issue


If you experience a problem that you cannot fix by troubleshooting, make sure you have the latest version of FanTestic software. To do this, connect to the internet and restart FanTestic if there has been an update since your current version, you will be prompted to download the latest updates. If you are still having problems with the updated software: For Technical Support, contact support@retrotec.com E-mail bugs, comments or suggestions to: bugs@retrotec.com In your email, specify and attach the following: The standard are you using (Tools Advanced Options Basics tab Default Standard) Log File Each test has an associated log file that is saved on your C: drive, in the Retrotec folder. These logs will help to determine where the problem occurred. You can access the log files in your local drive, in \My Documents\Retrotec\Logs. The log file is named with the date that you began the test (even if changes were made over several days).

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The .xml file The .xml files can be found in your local drive, in \My Documents\Retrotec\Tests folder, and are saved by default with the date and time in the name. Send the .xml file with the date you began the test. A screenshot Screenshots are a way to show our Technical Support staff what your error looks like on your screen. This will help us to determine the best approach to fix the problem. To capture an image of the screen you are currently looking at, push the Print Scrn button on your keyboard. In order to attach this image as a file for us to view, you must paste it into a document. To do this, open a new Microsoft Word or Paint document, right click on your mouse and select Paste (or Edit Paste). The captured image of your screen should appear in the document. You can now save this document and include it as an attachment when you email the files to Retrotec.

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6 License
E-mail license pricing inquiries to sales@retrotec.com

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