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Section A (TOTAL: 100 MARKS) Answer ALL Questions. Please Read and Answer Each Question Carefully

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MGT2243 Mid-Term Test S2/17

Section A (TOTAL: 100 MARKS)


Answer ALL questions. Please read and answer each question carefully.
1. Describe about human resource management and how it relates to the management
process.
(12 marks)
2. Illustrate the difference between authority of line and staff managers.
(4 marks)
3. Describe about the four types of corporate-level strategies as the following:
a) Diversification strategy
b) Vertical integration strategy
c) Consolidation strategy
d) Geographic expansion strategy
(8 marks)
4. Describe about the three types of business level/competitive strategies as the following:
a) Cost leadership
b) Differentiation
c) Focus/Niche
(6 marks)
5. Describe about the four types of qualitative job analysis techniques as the following:
a) Interview
b) Questionnaire
c) Observation
d) Participant Diary
(8 marks)
6. Describe about the three types of job design for specialization and efficiency as the
following:
a) Job enlargement
b) Job rotation
c) Job enrichment
(6 marks)

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MGT2243 Mid-Term Test S2/17

7. Describe about the three forecasting tools used to forecast personnel needs as the
following:
a) Trend analysis
b) Ratio analysis
c) Scatter plotting
(6 marks)
8. Define succession planning and describe the three steps in succession planning.
(8 marks)
9. Describe about the two types of validity test as the following:
a) Criterion validity
b) Content validity
(4 marks)
10. Describe about the BIG FIVE personality dimensions for personnel testing as the
following:
a) Extraversion
b) Conscientiousness
c) Agreeableness
d) Openness to experience
e) Emotional stability/ Neuroticism
(10 marks)
11. Describe about the three types of Interviews as the following:
a) Selection interview
b) Appraisal interview
c) Exit interview
(6 marks)
12. Describe about the four types of interview questions as the following:
a) Situational interview
b) Behavioral interview
c) Job-related interview
d) Stress interview
(8 marks)

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MGT2243 Mid-Term Test S2/17

13. Describe the six steps on how to conduct a more effective interview.
(12 marks)
14. Define globalization in the changing environment of Human Resource Management.
(2 marks)

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