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Aurangazeb Bin Alam: 66-B/5, Agroni Moghol Sourob Apartment, Shantinagar, Dhaka. Cell: 01723124614, 01711083921

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AURANGAZEB BIN ALAM

66-B/5, Agroni Moghol Sourob Apartment,


Shantinagar, Dhaka.
Cell: 01723124614, 01711083921
E-mail: saurangazeb@yahoo.com

Career Objectives
I am searching that position which gives me an opportunity to implement the knowledge that I have
acquired and helps me to serve something productive along with acquiring skill and experience.

Skills Set
- Able to work hard - Work Flexibility
- Able to fit multicultural environment - Expertise in Finance
- Confident and Punctual - Know about financial sector
- Ability to motivate and lead others - Team bonding ability
- Languages: Bengali (Native), English (Fluent), Hindi (Basic Conversation)

Professional History
 ACI Limited (April 2016-November 2016)
Credit Executive
Finance & Planning
Responsibility: Assess credit customer proposal, prepare month wise debtor movement report,
customer aging report, collection vs achievement report, non-movement report, Audit the credit
customer, Meeting with respective business and planning for trade debtors, Up-to-date credit
policy time to time etc.

 Grameenphone Ltd. (August 2012-February 2016)


Customer Manager
Commercial Division
Responsibility: Provide customer service through 121 hotlines, Co-ordinate with team members,
conduct outdoor activities for the team, trained new employee, serve customer complain, etc.

Educational Background
Level of Study Institution Board Subject Grade Passing
Year
MBA Jagannath University Finance 3.56 (Out of 4) 2013
BBA Jagannath University Finance 3.52 (Out of 4) 2012
HSC BAF Shaheen College Dhaka Commerce 5.00 2008
SSC Gazirhat High School Comilla Commerce 5.00 2006

Training
 Customer Relation Management (CRM); Organization: Grameenphone ltd.
 Net Promoter Score (NPS); Organization: Grameenphone ltd.
 Communication Soft Skill; Organization: Grameenphone ltd.
 Soft skills for Customer Management; Organization: Grameenphone ltd.
 Advance Excel training; Organization: ACI Limited.
 Advance Sales Techniques; Organization: Grameenphone ltd.

Computer Proficiency

Microsoft Office : Ms-Word, Ms-Excel, Power point etc.


Others : CRM by Seibel System, Oracle ERP, CBIO, CSP and internet.

Extra-Curricular Activities

 Participated in college debating society in 2007


 Participated in school debating society in 2005

Personal Information
Name : Aurangazeb Bin Alam
Father's Name : Shah Alam Chowdhury
Mother's Name : Selina Begum
Permanent Address : Vill: Babupur Sreepur, P.O: Gazirhat, P.S: Senbag, Dist: Noakhali.
Present Address : 66-B/5, Agroni Moghol Sourob Apartment, Shantinagar, Ramna, Dhaka.
Date of Birth : 25, July, 1990
Marital Status : Unmarried
Nationality : Bangladeshi (by birth)
Religion : Islam
Blood Group : B (+ve)
Sex : Male
National ID No : 19907518038000133

References

DR. Mohammad Bayezid Ali Tanup Kumar Datto


Associate Professor Manager
Department of Finance Inbound Contact Center
Jagannath University Commercial Division
Cell no: 01676472440 Grameenphone Ltd.
E-mail: bayezid2001@gmail.com Cell no:01711507295
Email: tanup@grameenphone.com

I, the undersigned certify that according to my knowledge and belief, this CV correctly describes
my qualifications, my experience and myself. I understand that any willful misstatement here may
lead to my disqualification or dismissal, if employed

____________

Aurangazeb Bin Alam

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