Document Code:

Knowledge Management and Information Technology Service KMITS-SSED-MAN-SOM-003

Systems and Software Engineering Division Revision No: Page
Ø 1 of 34
Effectivity Date:
Software Operations Manual 10 February 2014

Reference Code:

Date: May 2016

Electronic Drug Price

Monitoring System
Version 3.
User’s Manual
Contents
I. Introduction .........................................................................................................................................4
I. Introduction ......................................................................................................................................4
A. System Overview .........................................................................................................................4
B. Objectives of the System ..........................................................................................................4
C. How this User’s Manualisorganized .......................................................................................4
II. About the System...............................................................................................................................6
II. About the System ...........................................................................................................................6
A. Features .........................................................................................................................................6
B. Benefits ..........................................................................................................................................6
C. Security and Confidentiality .....................................................................................................6
D. Operational Requirements ........................................................................................................6
E. System Components Overview ...............................................................................................7
F. Deployment ...................................................................................................................................7
III. Getting Started with EDPMS ONLINE ...........................................................................................7
III. Getting Started With EDPMS ONLINE .......................................................................................7
A. Logging In......................................................................................................................................7
IV. Getting Started with EDPMS OFFLINE ...................................................................................... 15
IV. Getting Started With EDPMSOFFLINE ................................................................................... 15
A. Installation .................................................................................................................................. 15
B. Logging In (Offline) .................................................................................................................. 21
V. EDPMS Built-In Tools..................................................................................................................... 25
V. EDPMS Built-In Tools ................................................................................................................. 25
A. Informative Tools ...................................................................................................................... 25
B. Data Management ..................................................................................................................... 26
VI. Basic Troubleshooting .................................................................................................................. 32
Basic Troubleshooting ..................................................................................................................... 32
Entered data won’t save. ............................................................................................................. 32
Integrity constraint violation. ..................................................................................................... 32
Attempt to insert duplicate key or row. ................................................................................... 32
The report does not include data entered into the system. ............................................... 32
Insufficient memory problem. .................................................................................................... 33
Unexplained system crashes; corrupted or disappearing files. ....................................... 33
 Page |3

Monitor Problems. ......................................................................................................................... 33

I. Introduction

I. Introduction
A. System Overview
EDPMS is a computer/web-based solution to capture, process, and store and
generate reports on drugs prices and inventories from drug facilities.
B. Objectives of the System
a. To improve data collection on prices and inventories of drugs;

b. To provide QUALITY (i.e. timely, accurate, and reliable) data/information

on prices and inventories of drugs;

c. To support the thrust to lower down the prices of medicines.

C. How this User’s Manualisorganized

This System User’s Manual contains step-by-step instructions on how to:
1. Access the online version
It is highly recommended to use the online version. The online version stores the
data directly to the DOH Central Office server, therefore providing real-time
information as data is being entered. Data is always readily available to authorized
EDPMS users anytime and anywhere they have internet access.
2. Install the offline version
The offline version is designed for facilities that have limited access or no access
at all to internet connection. It has the same features and functions with the online
version however, the offline version stores data locally. It also contains additional
system tools for automating the data extraction and uploading which should be
religiously and strictly done on a regular basis.
3. Navigate theSystem
This manual will guide the user in accomplishing tasks to ensure
completeness and effectively give direct instructions and useful illustrations.
4. Use EDPMS built-in tools to:
a) Enter/Edit information;
Useful tools are available in most fields to assist in data entry and
establish standards in inputs.
b) Extract, andUpload your data;
 Page |5

Acronyms and Abbreviations

URL Uniform Resource Locator

EDPMS Electronic Drug Price Monitoring System

II. About the System

II. About the System

A. Features
1. User-Friendly;
2. Can be implemented in an online or offline (stand-alone) mode.
B. Benefits
1. Timelyreport;
2. Improved quality of data in terms of accuracy, completeness and up-to-date;
3. Improved access and better control of information; and
4. Improved user satisfaction.
C. Security and Confidentiality
The security and confidentiality of data is being implemented at all times, as well
as protecting the integrity of the stored data. Authorized users/facilities will have an
assigned unique username and password to access the system with a designated
access level. Each reporting health facility is limited to view its own data.
D. Operational Requirements
The central data storage is located at the Knowledge Management and Information
Technology Service (KMITS) of Department of Health (DOH), Central Office, operating
24 hours and 7 days a week.
A computer workstationis the basic equipment requirement for EDPMS operation.
The EDPMS online version requires an internet connection and a valid user account
and password. In the absence of an internet connection, the stand-alone version shall
be installed on the computer and can be accessed by supplying a valid user account
and password. When using the offline version, the user should ensure that the data
encoded should be regularly be uploaded to the server.
Listed below are the recommended software and hardware requirements:

Equipment Minimum Specification(s)

 Pentium 4 or higher  512MB RAM or

higher
Workstation  2.0 GHz or higher
 At least 40GB hard
disk

Operating System Windows Vista or higher

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Internet Browser Google Chrome

Internet Speed 384 kbps or higher

Printer Any

E. System Components Overview

EDPMS Is a computer/web-based solution to capture, process, store and generate
reports on drugs prices and inventories from drug facilities.

F. Deployment
The system will be implemented in different drug establishments namely,
Drugstores/Drug Chains, Hospital Pharmacies, Drug Manufacturers, Drug Traders,
Drug Distributors, Drug Importers/Exporters, Drug Wholesaler with a prescribed period
of reporting.

III. Getting Started with EDPMS ONLINE

III. Getting Started With EDPMS ONLINE

A. Logging In
The Log in page is used to set the “Username” and “Password” to implement
system security. Only authorized users can access the EDPMS. Each reporting drug
establishment or user is given a unique username and password with corresponding
security access level. Only designated DOH Systems Administrator has the complete
access to EDPMS system.
IMPORTANT: Google Chrome is the recommended internet browser to use with
EDPMS for optimum system performance (

Figure III-A.1). If you don’t have Google Chrome installed on your computer, contact
your Computer System Administrator or Technician for assistance.
1. To access EDPMSonline, open Google Chrome internet browser by:
a) Double-clicking on the Google Chrome shortcut on your Desktop; or
 b) Clicking on Start -> Programs -> Google Chrome;

Figure III-A.1. Google Chrome internet browser

2. Type http://uhmis4.doh.gov.ph/edpms on the address bar, then press [ENTER]
to access the EDPMSlog-in page (Figure III-A.2).

Figure III-A.2. EDPMS Address

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3. Type your username and password in the corresponding boxes, then press
[ENTER] or click on the Login button

Figure III-A.3. EDPMS Log-In Page

4. After a successfully login, the EDPMSHomepage will appear .The Homepage

will display different sets of option depending on the type of facility.

Figure III-A.4. EDPMS Homepage

 B. Online Tools
1.1 Home

Figure III- shows Home page.

Contains Download link for Offline version, Configuration file, and Manual.

1. C
o
n
f
i
g
u
r
a
t
i
o
n

Figure III-B.1.1 EDPMS Homepage File

1.2 EDPMS Upload

Figure III-B.1.2 EDPMS Upload page

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1.2.1. Select your extracted EDPMS file.

1.2.2 Click Choose File.
1.2.3 Select EDPMS file to be uploaded
1.2.4 Click upload

Figure III-B-1.2.4 EDPMS Upload page

Uploading of your data to online.

1.2.5 Checking File Data

Figure III-B-1.2.5 EDPMS Upload page

 1.2.6 Uploading Progress

Figure III-B-1.2.6 EDPMS Upload page

1.2.7 Confirmation of uploaded data

Figure III-B-1.2.7 EDPMS Upload page

1.2.8 You may view and check your uploaded data

Figure III-B-1.2.8 EDPMS Upload page

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1.3. Data Library

There are two set of references in EDPMS.

1.3.1. Drug Components -> Drugs

Figure III-B-1.3.1 EDPMS Data Library

1.3.2. Geo – Geographical references such as Region, Province, City /
Municipality

Figure III-B-1.3.2 EDPMS Data Library

 1.4. Announcements

List of announcement by the central office.

Figure III- B-1.4 EDPMS Announcemennts

1.5. Contact Us

List of Helpdesk and if they are available.

Figure III-B-1.5 EDPMS Contact Us

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1.6. Logout
Logout on the system.

2. Download Stand-alone version of EDPMS(see Figure III 5. EDPMS Homepage

on page 10)

2.1. Click (#2) link to download Stand-alone version of EDPMS to be installed

in client’s PC.

3. Download configuration file (see Figure III 5. EDPMS Homepage on page 10)

3.1. Click (#3) link to download configuration file to be uploaded on stand-

alone version on client’s PC.

4. Download Installation Manual (see Figure III 5. EDPMS Homepage on page 10)

4.1. Click (#4) to download Installation manual.

5. Contact us (see Figure III 5. EDPMS Homepage on page 10)

5.1. Click (#5) to be redirected to Contact us page.

(see1.5. Contact Uson page 14)

IV. Getting Started with EDPMS OFFLINE

IV. Getting Started With EDPMSOFFLINE

A. Installation
The EDPMS offline version, also called the stand-alone version is used on
computers that does not have access to internet. It has exactly the same features and
functions as the online version.
1. Things to Check before Installation
a) Existing Apache Server
The apache server uses port 80 by default. EDPMS uses port 8014. If the
computer to be used for EDPMS installation has another system that runs in
apache server, make sure that it is not using port 8014 to avoid conflicts.
WARNING: Ask assistance from your computer administrator/technician or
your local computer technician/vendor in changing the configurations of your
computer. Incorrect configurations might cause problems with your computer.
b) Existing Anti-Virus
Some anti-virus application will block executable files such as .exe files. Since
EDPMS is compiled in an .exe format, it is recommended to configure the anti-
virus setting to allow the EDPMS installation file to run.

 Open the Control Panel of your antivirus and search for the option thatwill
enable the allow exemptions;

 Locate the file type then select "usbwebserver.exe"

 If a problem appears please consult the support team of your anti-virus

software.
WARNING: Ask assistance from your computer administrator/technician or
your local computer technician/vendor in changing the configurations of your
computer. Incorrect configurations might cause problems with your computer.
c) Existing EDPMS
Carefully follow the procedures below before re-installing EDPMS:
(1) Uninstall EDPMS
Go to the EDPMS folder in C:/Department of Health and double-click on
UNINSTALL.EXE. This will automatically uninstall EDPMS in your computer.
(2) Re-install EDPMS
Please refer to the installation procedure found in Chapter IV. Getting Started
With EDPMSOFFLINE.
d) Other ExistingInformation System
If other information system is installed or exist on your computer, perform the
following steps:
(1) C.1 - Existing Anti-Virus
(2) C.2 - Existing Apache Server, and
(3) C.3 - Existing EDPMS
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2. Installation Procedure
Download Installation file from online server.
(see2. Download Stand-alone version of EDPMSon page 16)

a) Double-click EDPMS v3.exe, or select the file and press enter to start the
installation process.
b) When your anti-virus is disabled or uninstalled, your computer can still have
other ways of protecting your system. In the event that your computer gives
you a warning like this:
“Do you want to allow the following program from an unknown publisher to
make changes to this computer?”
Click NEXT to proceed with the installation.

c)

Figure IV-1. EDPMS Setup Wizard

 d) By default, EDPMS will be installed in C:\Department of Healthfolder. Click
Next

Figure IV-2. Destination Folder

NOTE: It is strongly recommended not to change the default installation folder.
EDPMS updates are stored in this folder. The offline version stores all system
and data files as well as system updates in this folder. Files for uploading to
the online system are also generated from this folder.

e) Put a check mark on the boxes beside Create Desktop icon and Create shortcut
in Start Menu by clicking on the boxes (Click Next)

Figure IV-3. Select Shortcuts

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a) Wait for the installation to finish.

Figure IV-4. Installation Progress

b) In the event that your computer system gives you a Windows Security Alert
warning, click Allow Access to proceed with the installation.

Figure IV-5. Installation Progress

Click Finish

Figure IV-4. Installation Complete

h.) USB Webserver appear make sure the Apache and Mysql is Running (Figure
IV-7 Click dot to locate on the system tray of your computer located on the lower
right side of the screen, make sure that the USB Webserver is running (Figure IV-
8).

Figure IV-7 USB Webserver Running Figure IV-8 USB Webserver

Running
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B. Logging In (Offline)
Contact your Regional Coordinator/Helpdesk to acquire your username and
password assigned in for your facility. You will use this to login to the EDPMS online
version where you will be able to download your facility user account. Once you have
your username, password and your user account file, you may proceed with the
following steps below:
1. On the Windows desktop, locate and double click on the EDPMS icon (Figure IV-
13).

Figure IV-9. EDPMS Icon

a.) The User Log-in screen will be displayed. Click on the Manage User Account
icon right below the password field (Figure IV-10).(see3.Download
Configuration file onpage 10)

Figure IV-10. EDPMS Upload User Account

a) Click Choose File and Select your downloaded Configuration File
(Figure IV-11).

Figure IV-11. EDPMS Browse User Account file

b) Locate the User Account File (Figure IV-12) previously downloaded from the
EDPMS online version and click the file to select. Click Open.

Figure IV-12. User Account File

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c) Click Upload (Figure IV-13).

Figure IV-13.Upload User Account Window

d) Click OK. (Figure IV-14).

Figure IV-14. User Account Uploaded

e) The EDPMS V 3.0 (Offline) version window will appear. To login use your User
Account and Password then click on the Login button (Figure IV-15).

Figure IV-15. EDPMS Log-In Screen

f) Type your username and password in the corresponding boxes, then press
[ENTER] or click on the Login button (Figure IV-15).

g) After a successful login, the EDPMS Homepage will appear .The Homepage
will display different sets of options depending on the type of your facility.

Figure IV-16. EDPMS Homepage

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V. EDPMS Built-In Tools

V. EDPMS Built-In Tools

The EDPMS built-in tools provide aid to the user either in navigation or performing a
specific task. The uses of each of these tools are discussed in this chapter.
A. Informative Tools
The figure below identifies the parts of a common EDPMS page for quick
references for informatio

Figure V-A. Informative Tools

1. User Info
Displays Current user info such as Company name, facility classification
and Date/Time.

2. Header
Contains System’s Name, Department of Health logo and Philippine map
image.
 3. Menu
Home – redirect user to home page of the system.

Log-out – log-out from the system.

4. Search Button- users can search a specific record depends on the criteria
provided.

5. Option Button

(ADD) – Add data.

(Extract) – Extract data for online uploading.

6. Pagination (Top)
Data Table paging navigation and search field.

7. Data Table
Contains EDPMS encoded data.

8. Pagination (Bottom)
Data Table paging navigation

9. Data Option Button

(Delete) – Remove data.

(Edit) – Edit/Update data.

B. Data Management
Tool(s) use in adding and updating Data in EDPMS.

1. Adding Data
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a. Click Add Button

Figure V-B-1-a

b. Select your drug.

Figure V-B-1-b
c. Enter Needed Data, Then Click ADD.
Note :data set is depends on your user account classification.

Figure V-B-1-c
d. Message will prompt after clicking ADD button, Click OK.

Figure V-B-1-d
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2. Editing Data

a. Edit the desire data.

Figure V-B-2-a Editing Data

b. Update Data Values.

Figure V-B-2-b

c. Update Notification.

Figure V-B-2-c
 3. Removing Data

a. Click the Trash can Logo

Figure V-B-3-a

b. Confirmation for the removal of data.

Click “OK” if you’re sure or “Cancel” if not.

Figure V-B-3-b

c. Notification of removal.

Figure V-B-3-c
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4. Data Extraction

a. Click Extract Button

Figure V-B-4-a

b. lower left corner of the browser will display the file being downloaded,
please wait until the downloading is finished

Figure V-B-4-b
c. Save File
Note: You can set where you want to save you data.
Figure V-B-4-b
After Saving the data, go to online version to upload the data. (see 1.2. Contact
Us on page 11)

VI. Basic Troubleshooting

Basic Troubleshooting
Listed below are the most common issues encountered and the recommended
solutions:

COMMON ISSUES RECOMMENDED SOLUTION

Entered data won’t save. Check if all required fields are not blank.

The data you entered is not the in the list of

values in your library/reference. Some fields
Integrity constraint violation. have a list of fixed values you can choose from.
If the value that you need to enter is not in the
list, you need to add it in the reference/library.

Each record has a unique identifier. You may

Attempt to insert duplicate
have entered data that has been entered before
key or row.
or it has the same unique identifier.

Check the Transaction Function and retrieve the

record. This will proved that required data are
entered into the system.
The report does not include
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COMMON ISSUES RECOMMENDED SOLUTION

data entered into the
system.

Troubleshoot memory by allocating more

memory to the application, closing other
Insufficient memory
applications and windows, turning on virtual
problem.
memory, switching off RAM cache, or reducing
the amount of memory allocated to RAM cache.

Computer has become infected with a virus after

using an infected program.

To eradicate a virus, boot the computer from a

startup disk that contains an antivirus application
Unexplained system
and launch the eradication program. Be sure the
crashes; corrupted or
virus program is compatible with your system
disappearing files.
software. Incompatible versions can cause
unexpected problems that are difficult to track
down.

To prevent future virus infection, use an antivirus

application program to screen all disks for
known viruses. In addition, be sure that all
master disks remain locked.

Power off the system unit and monitor.

Monitor Problems.

Remove all adapter cards from the riser card.

Incorrect colors
No high intensity
Make sure the monitor I/O signal cable is
Missing, broken or incorrect properly connected to the system unit and
characters monitor.

Blank monitor (dark)

Blank monitor (bright) Make sure the power cords are properly
connected to the system unit and monitor and
Distorted image that the line voltage is correct.
Unreadable monitor

Make sure the monitor contrast and brightness

COMMON ISSUES RECOMMENDED SOLUTION
controls are turned too low.

Power on the monitor and wait 20 seconds.