ARCADIS URBAN

TRANSPORTATION
Delivering total mobility
 MTR Naim Nam Cheong Station,
Hong Kong, China

02
CONTENTS
04. Introduction – total mobility concepts

06. About Arcadis

08. Infrastructure for the Megacentury

10. Our offering in urban transportation

14. Our expertise

24. Case studies

24. Gold Coast Rapid Transit Light Rail,

Queensland, Australia

25. Trolleybus lines C1 and C2, Lyon, France

26.  ew York City’s subway system, New York,

N
United States

27. Tram line No 19, The Hague, the Netherlands

28. Doha Metro Gold Line stations, Qatar,

United Arab Emirates

29. Crossrail 2: London and the South East,

United Kingdom

30. Where we are in the world

Cover: Station Rotterdam Centraal,

Rotterdam, the Netherlands
03
 TOTAL
MOBILITY
CONCEPTS

Bas Bollinger
Transportation
Rail and urban transport

04
Arcadis is the leading global natural and built asset
design and consultancy firm, covering the whole
asset lifecycle. For over 125 years we have been
working in partnership with clients around the world
to deliver exceptional and sustainable outcomes.

Our reputation is built on a deep understanding

of client needs, combined with our knowledge
and experience worldwide. With 28,000 people
and €3 billion in revenues, we have built a global
network that enables us to serve our local clients
on a global basis.
The megatrends of the 21st century place
increasing demands on clients worldwide. Rapidly
increasing urbanization, shrinking budgets and
environmental sensitivity require innovative
approaches to deliver advanced infrastructure
for the Megacentury. With our expertise in urban
transportation and our transformational thinking,
our clients across the globe rely on us to connect
their communities.

We look forward to working with you. FACTS

Founded in the
Netherlands in
1888, Arcadis
now operates
in Europe, the
Middle East, Asia,
Australia and the
Americas.
We have more
than

300
offices in over

40
countries.
We are ranked

No 3
in Europe and

No 10
worldwide.

05
 Gold Coast Rapid Transit Light Rail,
Queensland, Australia

06
ABOUT
ARCADIS
Arcadis provides consultancy, design, engineering
and management services in infrastructure, water,
environment and buildings. Established in the
Netherlands in 1888, Arcadis now operates with
28,000 staff in over 40 countries worldwide.

We provide services throughout the Arcadis has a global footprint. Our network
entire value chain – from strategic advice, enables us to bring our knowledge and
project management, planning, design and experience of projects worldwide and apply that
implementation, through to maintenance and expertise to specific local situations and needs.
total lifecycle operation. We offer our clients Our mission is to improve the quality of life
solutions that are future-proofed, efficient, worldwide by creating assets of distinction
cost-effective and sustainable. and sustainable solutions that enhance the
Our experience shows that the challenges built environment. Sustainability is central to
FACTS
faced by our clients are becoming much more everything we do: in our work with clients, in Gross revenue by
complex: providing integrated transportation in the way our company is organized and in our activity:
increasingly dense urban areas. Our urban clients approach to social responsibility. Arcadis Infrastructure
are demanding transformational change in their
cities. It is our ability to understand their specific
supports UN-HABITAT with knowledge and
expertise to improve the quality of life in rapidly
24%
Water
needs – in their local context – and our innovative growing cities around the world.
approach combined with conventional skills that
delivers real results.
15%
Environment

33%
Buildings

28%
Gross revenue

€3 billion.

07
 Tolo Highway and Fanling Highway,
Hong Kong, China

The megatrends of the 21st century will bring

rapidly increasing levels of urbanization as the
global population is set to reach nearly 10 billion
by 2050. This demands advanced infrastructure
across roads, railways, ports and waterways,
airports, energy resources and communication
networks. There is increasing urgency for
sustainable solutions, to resolve the issues of
climate change, fragile environments and the
scarcity of natural resources.

FACTS
Arcadis is a member of the World
Business Council for Sustainable
Development (WBSCD). It is actively
involved in these work streams:
• Water Cluster
•Z  ero Emission Cities Sector Project
• Ecosystem and Landscape
Management Cluster
•R  edefining Value Cross Cutting
Project/Natural Capital Protocol.

08
INFRASTRUCTURE FOR
THE MEGACENTURY
THE TOTAL MOBILITY FULFILLING THE POTENTIAL, CONNECTING
CHALLENGES MEETING THE DEMAND COMMUNITIES NOW
AND INTO THE FUTURE
In mature markets, limited 21st century cities need
government ability to commit integrated urban transportation Arcadis responds to these
to new urban infrastructure systems – bringing together challenges by working in
and challenged budgets mean trains, trams, buses and metro partnership with the public and
that more innovative ways are networks, with minimum private sectors to deliver urban
needed to manage existing impact on densely developed transport that will connect
infrastructure assets through to urban space. With our global communities now and into the
refurbishment and optimization presence, Arcadis has the Megacentury. All our activities
programs. Emerging markets expertise and experience to embody the highest levels of
must also rise to the challenge plan, design, build and manage safety, quality and effectiveness.
by building new infrastructure in even the most demanding Our designs are engineered to
order to compete. Both require of urban infrastructure. meet the world’s most rigorous
transformational thinking on We have developed a deep safety standards; and when
mobility, connectivity, safety, understanding of regional, developing land we ensure
durability, aesthetics and macro and micro-economic there is balance with the natural
sustainable solutions. This drivers that enables us to bring habitat. Clients around the
is infrastructure beyond the fresh perspectives, innovative world look to us to help improve
technical: this is Total Mobility. thinking and solutions to the quality of their cities and
complex problems. In doing mobility of their communities.
so, we deliver Total Mobility to
billions of people worldwide.

09
 OUR
OFFERING
URBAN
TRANSPORTATION
Arcadis combines strategic advice with
multi-disciplinary technical knowledge to
help clients and partners plan and deliver
sustainable urban transportation systems.
We have been at the forefront of this
expertise for decades, connecting cities and
their neighborhoods safely and efficiently
worldwide.

Amsterdam Central Station,

Amsterdam, the Netherlands

10
FACTS
Global rail travel is projected to double
by 2050. To support this growth, global
rail track kilometers need to increase by
roughly 30% above 2010 levels by 2050.
Source: International Energy Agency 2013.

11
URBAN TRANSPORTATION FOR LOCAL, GLOBAL AND INDEPENDENT
21ST CENTURY CITIES
Our local presence helps us to maintain lasting
The key challenge for cities today is the increasing relationships with our clients and to build
pressure on providing transportation in an in-depth understanding of their local conditions.
efficient and cost-effective way, usually in a dense Our global network enables us to use our vast
urban area. There is pressure to reduce urban expertise to provide the best value added services
congestion and create better environments for and technologies.
local communities. The client has to get to the By combining global expertise with local
next level of transportation, because the existing presence, the projects we deliver incorporate
situation is not adequate to meet the demand. the highest levels of strategic consulting with
The solution might be to build extra metro lines, the full range of technical services and solutions
create a bus rapid transit system, or a tramline to for urban transportation systems.
connect to new suburbs – systems that have to
As an independent company with no links to
be integrated to provide seamless transportation
government, suppliers or system owners,
that is future-friendly and sustainable.
Arcadis is best placed to advise clients objectively
The technical aspects are complex, especially on the most appropriate solutions and suppliers.
with the need to keep daily operations running
smoothly during the transition. More importantly,
there is the integrated planning, to make sure
the right solutions are provided – fit for purpose
in terms of meeting the expected demand, an
attractive offer that people will want to use, and
adding value in relation to the development of
urban potential. There are safety and security
considerations too, and the stakeholder interests
to be aligned and managed.
Our attention to all these aspects, the desired
end results and the detail means that right from
the start we identify, mitigate and even avoid
issues that could affect an urban transportation
scheme, particularly during the construction
phase. With forward thinking and excellence
integrated into every phase of the project from
planning to maintenance, clients trust our
multi-disciplinary experts to deliver mobility,
connectivity, safety, durability and sustainability
across the whole lifecycle of their urban systems.

12
Principe Pio Station, Madrid, Spain

13
 OUR
EXPERTISE Leien renovation,
Antwerp, Belgium

Urban transportation networks bring together roads,

railways, tramways, bus and metros, pedestrian walkways
and cycle routes, often in heritage sites that need to be
protected. All of these elements need to be planned
together for safe, efficient and cost-effective operation.
Arcadis offers specialist expertise combined with
experience of integrating transportation networks and
hubs in the most challenging of urban areas across Asia,
Australia, Europe, the Middle East and the Americas.

PLANNING FOR THE FUTURE AND We deploy our transportation management

MAXIMIZING INVESTMENT BENEFITS expertise to deliver multi-modal mobility plans
and strategies, whether it is for an intersection
We provide reliable travel demand forecasting
or a whole new city.
and assessment of system performance
under alternate strategies. For example, we As part of strategic planning, Arcadis advises on
simulate various traffic scenarios where urban Mobility Oriented Development (MODe). This is a
congestion and limited funding exists to resolve performance-driven approach for creating mixed
the problem. This enables our clients to assess use and multi-modal urban transportation, at and
their city’s mobility requirements and prioritize around transport hubs – delivering the highest
their preferred mobility and traffic management possible outcomes for the prosperity and health
strategies, making best use of their existing of people, providing social and economic benefits,
infrastructure. and maximizing the return on investment in
urban mobility.

14
CASE STUDY OUR CLIENT’S CHALLENGE • The station design has a single
MTR’s Kwun Tong Line Extension will platform layout served by two
CONNECTING provide an improved railway service independent concourse areas
to service peak train operations,
COMMUTERS for Hong Kong’s commuters, with
with a 100m long platform tunnel
new underground stations and rail
IN DENSELY lines serving a large residential area. connecting these areas.
DEVELOPED Whampoa Station will form part • We have designed a traffic
deck system to support the
of this infrastructure; it will be built
URBAN AREA 25m beneath the busy streets of one existing services and ensure
of the Hong Kong’s largest private regular vehicular traffic flow
Project: and pedestrian movement are
housing estates.
MTR Whampoa Station, maintained throughout the
The challenges for the client are
Hong Kong, China construction works.
extremely tight space constraints
• Few of the tower blocks in the
Date won/completed: in a heavily developed urban area
project area are supported by
combined with complex geophysical
2009 / ongoing shallow foundations within soil
conditions of rock and mixed ground
stratum, so our expert assessment
Client: in close proximity to buildings and
of tunnel and station excavation
sensitive structures. Major utility
MTR Corporation Limited services must be maintained at
impact and temporary support to
these and other existing structures
all times, and disruption to local
is crucial to the delivery of the
residents and the community
project.
kept to the minimum, during the
construction of the station. THE OUTCOMES FOR THE CLIENT
• Our partnering approach meant
OUR APPROACH
that design decisions could
Arcadis is responsible for the detailed be quickly reached during the
design of the new MTR Whampoa extremely tight design program.
underground station and overrun • Arcadis has streamlined the
tunnel, working alongside the client’s original scheme, thus minimizing
team, and for design support during construction waste, reducing
the construction period. construction work on site and
reducing the overall footprint of
the station.

15
 Beijing Changyang Station,
CAD drawing Beijing, China

INCREASING METRO NETWORK CAPACITY ENABLING ECONOMIC GROWTH IN

MIXED-USE AND COMMERCIAL DISTRICTS
Underground metro networks are very effective
for transporting large numbers of passengers, Where a local area is experiencing rapid but
many more than surface systems such as trams uncoordinated economic growth, a station can
and buses could accommodate. Improving and become the urban transit hub that brings all the
expanding networks can be a major challenge, commercial and mixed-use businesses together.
with intersections between lines and stations Employees who commute through the transit
mostly carried out in dense urban areas. Arcadis hub will help to grow the local economy and
has extensive capabilities in managing this urban development too. Arcadis advises on the
complexity, taking an integrated approach that master-planning, planning, management and
includes environmental procedures, technical design of transit hubs to bring together separate
expertise in tunnels, underground stations, parts of the city (or urban area) to enhance local
mobility and managing constructability and prosperity.
the interfaces with other parts of the existing
PLACEMAKING FOR LOCAL COMMUNITIES,
transportation system.
KEEPING TRAFFIC MOVING UNDERGROUND
MERGING URBAN TRANSPORT Local authorities are frequently faced with
STREAMS SAFELY competing demands for improving the quality
Stations in major metropolitan areas, cities and of life for their communities – creating safe
conurbations integrate tramways, subway lines, and pleasant green spaces – while providing
light rail or conventional railway lines, roads and optimum traffic flow through the city. The
bicycle/pedestrian routes. Arcadis advises on the solution can be to take the major traffic flows
merging of transport streams via high quality underground, with park boulevards above them.
analysis and connections in and around some of Arcadis advises on all aspects of these projects,
the world’s busiest stations, helping clients to including environmental impact reports; zoning
increase capacity and service levels, and at the plans; specialist elements relating to soil, water,
same time improve safety and efficiency. archaeology, noise and air pollution, tunnel and
road design.
UNBLOCKING URBAN CONGESTION AND
SUPPORTING ‘GREENER’ MODES OF TRAVEL PROTECTING HERITAGE SITES AND GIVING
THEM NEW LIFE
Cities around the world want to solve the
problems of road traffic density and provide safer In heritage sites, bridges and stations – key
options for pedestrians and cyclists. As part of components of urban transportation networks
the drive for reducing pollution, they also want to – are often important elements with emotional
encourage the use of light rail and bus services. significance for local people. Their restoration or
Arcadis has extensive experience of integrating replacement has to take account of stakeholder
multi-modal forms of travel seamlessly and concerns. Arcadis has extensive experience
efficiently to increase uptake of more sustainable of recreating a high quality place sensitively,
transportation. respecting the historic references. Existing
inherited infrastructure can be given a new life,
by being upgraded and (re)integrated in a newly
developed transit system, enabling the existing
assets to contribute value to society for another
life span.
16
CASE STUDY OUR CLIENT’S CHALLENGE The Metro project has incorporated
Metro de Santiago is the Chilean important innovations, such as
CONNECTING NEW state-owned company that is platform doors at all stations
URBAN REGIONS, developing 17 new stations on a new to increase safety, trains will be
fully automated with the UTO
metro line (Line 3) as part of the
PROTECTING Santiago’s subway network, adding system (Unattended Train Operation)
HERITAGE SITE over 22km of network to connect and in order to eliminate third rail
five new districts of the Metropolitan power supply, a catenary system
Project: Detailed Region of Chile. The client’s was applied.
engineering design for particular challenges in developing Particular attention was paid to
the stations were to preserve the phasing the construction work to
Metro’s 17 Line 3 stations,
historic center of Santiago, minimize enable continuous passenger flow,
Santiago, Chile disruption to passengers during especially at the intersections with
Date won/completed: construction, improve safety and existing stations, and to protect
accessibility, and future-proof the the heritage buildings and green
2013 / 2015 spaces (parks and squares) in
design to allow further stations to be
Client: Metro do Santiago added later. Santiago city center.

OUR APPROACH THE OUTCOMES FOR THE CLIENT

The project is developed by the • Teaming up with the Consortium
AWPA consortium formed in meant that the client was
conjunction with WorleyParsons. supported throughout with project
Our role in this project was to: management and multidisciplinary
• Develop the detailed engineering expertise.
design for each of the 17 stations • Proposed optimizations to the
that make up Metro Line 3 designs of the stations will enable
• Finish the design of the detailed improved flow of mobility for
engineering connecting the future passengers.
stations, for all Metro Line 3’s • In addition to protect heritage
tunnels and underground shafts. sites and open spaces, the
In a second stage, the consortium Consortium proposed significant
will execute the Technical improvements in the access
Supervision for the construction of areas of future stations to ensure
the Metro stations. they are consistent with their
environment.

17
 CASE STUDY This will be an addition to the current THE OUTCOMES FOR THE CLIENT
public transportation system, At this stage, Arcadis has significantly
PROJECT AND interconnected with many existing added value with:
stations. 200km of new automatic
PROGRAM metro lines will be built and be
• Quick mobilization of experienced
staff in a flexible relationship to
MANAGEMENT FOR connected to Paris’ airports. adapt profiles and roles with the
THE GRAND PARIS The mandate for the Red Line was client’s needs and organization
awarded in 2013 and the mandate for • Expertise in project controls and
EXPRESS METRO the Orange Line in 2015. Together, software set-up
Project: they combine a 100km length, 49 • Ability to adapt international
new stations and five maintenance project management standards to
Grand Paris Express facilities. They will be built in the next French contracts, regulations and
Date won/completed: 15 years, for a total cost estimate of expectations
approximately €20 billion. • Immediate mobilization of key
2013 / ongoing
experts in every field to quickly
(completion due in OUR APPROACH resolve critical issues, allowing fast
2018 for design services Arcadis is responsible for assisting decision-making and technical
2030 for construction) the owner in building and seminars.
commissioning all the sections of
Client: Red and Orange Lines (L15, 16 and
Société du Grand Paris 17), over more than 15 years. “Arcadis, together with its
• This is a dedicated team, fully partners Artelia and BG, has
OUR CLIENT’S CHALLENGE
integrated and working with two demonstrated its ability to
The Grand Paris project aims complementary partners, Artelia bring substantial value to the
to manage the development and BG. program and to each project of
of the entire Paris city area • The team brings together key the Grand Paris Express metro.
from multiple perspectives: professionals with knowledge We are glad we chose Arcadis.
architecture, urbanism, of the Paris area and significant The company demonstrates
transport, economic, social and international experience. leadership, agility and trust
environmental development, • Arcadis is providing a wide range of throughout the longstanding
cultural and sports program and project management partnership with the Société du
infrastructures. services: risk, cost, time and Grand Paris.”
The first phase is a new contract management, technical
and environmental advisory Gérard Chérel, Head of the
automatic metro network.
services, process and management Program for the Société du
tools setup in addition to Grand Paris
administration.

18
CASE STUDY OUR CLIENT’S CHALLENGE Our design for the catenary system
The Dutch ‘Hoekse Lijn’ is an featured:
HEAVY RAIL TURNS existing electrified railway line in • Special constructions for the
INTO MIXED USE the Rotterdam region, connecting electrification of two existing
Schiedam-Centrum and Hoek van movable bridges, a lifting bridge
Project: Holland (24km). This line is part of and a pivoting bridge. The movable
Hoekse Lijn, Schiedam the main railway system handling bridges were designed in a 3D BIM
passenger as well as freight trains. model
- Centrum to Hoek van Both connections have a low • Altering the existing catenary
Holland, the Netherlands transport frequency. The Rotterdam system to allow metro vehicles to
Date won/completed: authorities took the initiative to use equipment originally designed
integrate the line into the urban for heavy rail trains – removing the
2008 / ongoing transport network providing a high need to replace it
Client: Rotterdam frequency rapid transit passengers • Updating the catenary system
Elektrische Tram (RET) service directly into Rotterdam, at the railway stations along the
while continuing the freight services route so that it fits with all the
on the same line. To tender this required changes, including new
program an asset transformation track designs and altered platform
plan was drafted. designs.
Our specialist track designers
OUR APPROACH resolved the issue of different space
In this project we were responsible requirements for passenger and
for contract preparation, freight trains, designing special
coordinating safety issues, construction of the track.
preliminary studies, etc. It was a
major advantage that we already had THE OUTCOMES FOR THE CLIENT
experience of combining light and Our unique simulation tools enabled
heavy rail, which made it possible to us to calculate and visualise the
see the benefits and needs of both impact that a light rail vehicle has
systems and put them together for on the existing catenary system,
the renewed railway line. resulting in significantly lower costs
for the project (€500K vs €5-10M)
and a renewed railway line to serve
both light and heavy rail traffic.

CAD drawing

19
 Sanya Railway Station Area,
Sanya, Hainan Province, China

ENSURING EFFICIENT TRANSPORT TUNNELING INTO THE FUTURE

OPERATION
Tunnels are one of the most efficient means to
Asset owners expect to run multi-modal urban connect two points – and often they are the only
transport hubs and systems that increase in value viable solution. Today, with the development
while generating income. We are leaders in the of urban areas communities require a vast
specialized, integrated and innovative disciplines range of tunnels, to carry road and rail traffic to
that guarantee these outcomes safely. With reduce congestion and environmental pollution,
proven experience of phasing – managing and to protect urban spaces and – above all – to
completing complex (re)construction works while convey people and freight safely and sustainably.
transport systems remain in operation – Arcadis Specifically in urban heritage sites, space is
is able to offer all-round support in the planning, almost always a challenge; the only solution
development and optimization of transport hubs to limit the impact on them may be to tunnel
and their urban environment. downwards to build subway stations, shopping
centers and car parking facilities. Arcadis has
extensive experience of creating underground
spaces sensitively, respecting the historic or
modern assets.

20
SAFETY BY DESIGN
We understand that the safety and security
of our communities is of utmost importance.
This is not only about emergency situations or
executing a safety assessment of an existing
or planned situation. By applying our ‘safety by
design’ approach, we develop a safety concept
right from the start. All applicable legislation,
safety goals and requirements are defined so
that the project in the end is demonstrably safe FACTS
Transport currently accounts for
and compliant. This is the basis of the further
half of global oil consumption and
design approach, definition of procedures and nearly 20% of world energy use, of
organization during the project phase as well as which approximately 40% is used
the operational phase. This way all Reliability, in urban transport alone. The IEA
Availability, Maintainability and Safety (RAMS) expects urban transport energy
consumption to double by 2050,
elements can be effectively implemented, despite ongoing vehicle technology
resulting in an high value outcome through an and fuel-economy improvements.
efficient design and construction process.

21
 Zuidas Stadium, Amsterdam,
the Netherlands

22
UNLOCKING ASSET VALUE
All assets, whether natural or built, are
increasingly important to businesses and
economies to help improve productivity, save
time and money, and integrate functionality.
Our seasoned consultants are also technical
experts who connect client’s assets to their
business plans and develop solutions that bring
their visions to life while helping the world to
thrive. We help clients build a culture where asset
management creates competitive advantage by
integrating processes, and balancing operational
and financial performance with risk tolerance
throughout the asset lifecycle. You may need
help securing a robust and trusted supply
chain, a system to cost effectively and timely
manage update the inventory or replacement
of your assets, a rationale for your long term
asset investment, or a strategy to optimize the
performance of your assets. By supporting our
clients globally, across multiple sectors, we tailor
an approach to deliver the right solution to your
specific needs, based on our practical experience.

PUBLIC PRIVATE PARTNERSHIPS

Limited public funding means that city authorities
around the world are looking towards private
sector funding to meet their investment goals.
At the same time, investors are increasingly
interested in assets that deliver a long-term
guaranteed return.
Arcadis can identify and scope the possibilities
for Public Private Partnerships (PPP), assess the
value of assets and structure the outsourcing of
operations to private parties. We contribute to
the formation of PPP and Build Operate Transfer
(BOT) projects, bringing our in depth expertise
into consortia.

23
 TOTAL MOBILITY
CASE STUDIES

CASE STUDY OUR CLIENT’S CHALLENGE • They developed an iPad based

This light rail project traverses 13 surveillance application, which
INDEPENDENT kilometers of the Queensland Gold used a database to manage design
review comments and made
VERIFICATION OF Coast, with 16 stations to serve the
looking for issue trends across
fast growing urban precincts.
QUEENSLAND’S The client had a tight timeframe to
zones and disciplines practical. It
FIRST LIGHT RAIL construct the project. To facilitate
enabled the team to manage both
design package certificates and
PROJECT this, they formed a design build and
design limitations in live, statused
operate public-private partnership
registers and made it easy to
Project: with operator franchisee,
produce design certificates as
Gold Coast Rapid Transit GoldLinQ Pty Ltd.
standard forms.
This was to be Queensland’s first • Design review costs were reduced
Light Rail, Queensland,
light rail project, so the client needed by collaboration between
Australia experienced help. They required an the Independent Verifier’s
Date won/completed: Independent Verifier and Certifier representative, Design Certification
with a solid reputation for proactive Manager and Document Controller
2011 / 2014
and collaborative service provision. in closing out all design review
Client: activities.
OUR APPROACH
The State of Queensland, THE OUTCOMES FOR THE CLIENT
Arcadis joined long-term associate
Department of Transport APP Pty Ltd to form a team of The CERT-TRAM team assured
and Main Roads specialists in light rail, ITS, control outstanding success of one of the
systems and program delivery biggest public transport projects in
under the project specific CERT- Australia and Queensland’s first light
TRAM banner. This separate entity rail project.
facilitated the provision of value During a client audit it was stated
for money seamless Independent that “traceability of the design
Verification and Certification services feedback, issues, resolution between
over the full project duration. many parties was excellent ”as
• The team used the Arcadis instigated by the Independent
Client Expectation Brief Certifier.
measurement process to check
service achievement scores
against relevant agreed KPIs
on a regular basis.

24
CASE STUDY OUR CLIENT’S CHALLENGE OUR APPROACH
Lyon has a mature urban transport We worked as the lead consultant as
A NEW GENERATION infrastructure. The client, SYTRAL, part of a JV with SYSTRA and Atelier
OF TROLLEYBUSES wanted to create two new transport de Ville en Ville.
lines to serve towns at the periphery
FOR LYON of Lyon. These will be Bus with High
• We delivered feasibility studies,
preliminary and final design,
Level of Service (BHLS) lines, the
Project: procurement and contract
French equivalent of rapid transit management, cost consultancy
Bus with High Level of buses, with high levels of speed and and construction management
Service: Trolleybus lines frequency. There were technical and supervision including the
C1 and C2, Lyon, France challenges (a bridge and a difficult lines themselves, refurbishment
climb), and SYTRAL wanted an of all infrastructures, utilities and
Date won/completed: environmentally friendly transport landscape.
Phase 1: 2003 / 2006 line at a lower cost than a tramway.
• Our integrated proposals for the
They chose the trolleybus, which is
Phase 2: 2007 / 2011 electrified.
transport project, with a high level
of service for the trolleybus, and
Client: The two BHSL lines start from within the client budget, were
SYTRAL Part-Dieu, the central train and bus validated by the local authorities
station in Lyon. C1 line is 8,4 km and residents.
(Part-Dieu – Caluire); C2 line is 12,1
km (Part-Dieu – Rillieux la Pape). THE OUTCOMES FOR THE CLIENT
They required major changes in • The design was achieved by a
public space allocation, with the mix of mass transport specialists,
creation of dedicated lanes, specific systems specialists, architects and
intersection approaches and bus city planners working together in
traffic management, together an integrated team.
with new power distribution and
• The project was delivered on time
operation systems. The two lines
and under the budget, despite the
represent a total construction cost
difficulties of land acquisition, and
of €54m.
integration of electric posts in an
urban environment.

25
 CASE STUDY OUR CLIENT’S CHALLENGE OUR APPROACH
In October 2012, Superstorm Arcadis proposed a 3-tier plan of
ENGINEERING Sandy hit New York and New approach:
DESIGN SERVICES Jersey with sustained winds of • Tier 1 protection: prevention,
approximately 80 mph and storm
FOR SUPERSTORM surges reaching over 13ft. Its impact
protecting all points of entry
through which the subway system
SANDY RELATED included the prolonged shutdown could be flooded during an event.
of the city’s subway system, leaving
REPAIR AND approximately 47 miles of track
There are approximately 540 entry
points including station entrances,
RESILIENCY underwater. The Metropolitan ventilation grates, cable and
Transportation Authority (MTA) New
PROJECTS York City Transit (NYCT) system
conduit entrances.
• Tier 2 protection: mitigation,
Project: suffered an estimated $4.8 billion minimizing the impacts of flooding.
worth of damage as railroad and In spite of best efforts, it may not
Fix and Fortify – New York subway lines, vehicular tunnels, be feasible or economically viable
City’s subway system subway stations, and power and to protect each entry point – flood
Date won/completed: signal equipment were inundated water may still enter the system.
with corrosive salt water during Critical assets such as signals and
2015 / ongoing Sandy. communications systems may be
Client: In response to this crisis, NYCT has protected through enclosures,
New York Metropolitan established a new Sandy Recovery marine doors, or raising the critical
and Resiliency Division. Arcadis is assets above the potential flood
Transportation Authority
one of nine selected architectural levels.
and engineering design firms that • Tier 3: “No Action” for areas that
support NYCT, designing system are not critical for the operation of
repairs and studying how best the system.
practices for flood-proofing and We brought the best flood mitigation
resiliency efforts from around the solutions from around the world.
world can be applied to the New York Using a proven design methodology
City subway system, and developing we used local resources with
designs for construction. extensive experience to deliver
efficient and effective designs.

THE OUTCOMES FOR THE CLIENT

Our 3 Tier approach provides a
comprehensive and scalable solution
to the New York City Transit system.

26
CASE STUDY with road traffic, 1km long, is a by all involved parties. Work is being
“land tunnel”, covering the road and carried out in a compact team, in
IMPROVING TRAM tramway with residential buildings on which use is being made of our
the tunnel roof. Most recently there knowledge and experience gained
LINE CAPACITY AND are two infrastructure improvements from similar projects, together with
CONNECTIONS to the tramline: the knowledge and experience of the
• A new turning loop (Tail track) to stakeholders involved.
Project:
be implemented in Delft Noord, Particular attention was paid to
Tram line No 19, The which will enable higher line phasing the construction work to
Hague, the Netherlands capacity (faster turn round of enable continuous passenger flow,
larger numbers of trams). especially at the intersections with
Date won/completed: • A second railway chord (railway existing stations, and to protecting
1996 / ongoing link) to be installed between the heritage buildings and green
Client: tram lines 15 and 19 in Den Haag spaces (parks and piazzas) in
Ypenburg, which will improve Santiago city center.
Stadsgewest Haaglanden network interconnections for
temporary operations. THE OUTCOMES FOR THE CLIENT
OUR CLIENT’S CHALLENGE
In some parts of the line embedded The result is a strong design that
The Hague Region is experiencing rail with the Edilon system was has found favour with the client and
rapid growth, with traffic rising applied. wider stakeholders.
by 2% every year. To help
accommodate this growth, The The challenges for our client are to
Hague Region encourages more implement these improvements in a
use of public transport – which densely developed urban transport
requires improvements to the landscape, undergoing rapid growth
existing urban transport network, and change.
including tram lines. OUR APPROACH
The Haaglanden Urban Region Stadsgewest Haaglanden stated they are
Arcadis is responsible for the
(Stadsgewest Haaglanden), satisfied with our:
engineering for all disciplines
required engineering work for a involved. The design products have • Application of 3D design, planning and
new tramline, number 19, which subsequently been incorporated into phasing capabilities
uses existing tram infrastructure the tender documents. • Expertise on track, switches and crossings,
plus 9km of new track. The line
In a short period of time and in an catenary, sewage and road construction
crosses a canal, highway and
railway by tunnel, two highways area of work with many stakeholders, • Preparation of tender documents, contract
and one railway by viaduct. An we achieved an effective design and and cost management and supervision.
additional new combined tunnel specifications that were supported

27
 CASE STUDY OUR CLIENT’S CHALLENGE • The scope of design work includes
The Doha Metro is Qatar Rail’s most ‘front of house’ interiors, fit-out
ACHIEVING prominent and visible project. The of public facilities and customer
service areas, and finishes to
EXCELLENCE IN Gold Line is part of the first phase,
underpass networks, landscaping,
opening to the public in late 2019.
STATION DESIGN Station design is critically important
and pedestrian footpaths, strictly
QUALITY to our client. Architecturally, the
in accordance with the client’s
Branding Manual.
stations will reflect the heritage of
Project: • Design disciplines include
Qatar; this demands the highest
architecture, structural and MEP
Doha Metro Gold Line standards in terms of the quality
engineering, and landscape
stations, Qatar, United Arab of finishing materials and overall
architecture.
workmanship. The client wanted a
Emirates • All work is executed using Building
technically-focused team with the
Information Management (BIM)
Date won/completed: know-how to apply the complex
computer-generated three-
2015 / ongoing Architectural Branding Manual
dimensional models.
requirements to the station public
Client: area designs with minimal impact to THE OUTCOMES FOR THE CLIENT
ALYSJ Joint Venture either. The tight timelines, with much • The client’s, and our, biggest
(The ultimate client is concurrent work, required a company challenge is the very tight
with scale and depth of expertise in timeframe. Arcadis has the
Qatar Rail) its professional team. size and depth of expertise to
carry out concurrent work and
OUR APPROACH
demonstrated our ability to meet
• The scope of service includes the the challenge.
detailed design and coordination • This is a very high-profile project
of all finishes within the public of national importance, as the
areas of the Underground branding of the Doha Metro is
Metro Stations, detailed design of paramount importance to
of entrances and finishes of Qatar Rail.
associated above ground station
and line-wide structures.

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CASE STUDY tunnels and stations, linking in with OUTCOMES FOR THE CLIENT
London Underground (LU), London • Our collaborative approach
IMPROVING Overground, Crossrail 1, and national to develop the design of the
and international rail services.
REGIONAL Crucially, it will add capacity to the
underground stations achieved
client expert buy-in, maximizing
CONNECTIVITY, regional rail network, cut journey the incorporation of their
SUPPORTING times, and provide the infrastructure
needed for thousands of new homes
knowledge and experience
along with ours.
ECONOMIC and jobs. Our appointment builds • The key benefit for the client
GROWTH AND on our recent work on Crossrail 1 was a reduction in the risk to the
and LU stations. project. Our approach enabled
UNLOCKING NEW us to reach the optimum solution
HOMES AND JOBS OUR APPROACH
more efficiently and hence more
The scope focuses on the design and quickly, which was particularly
Project: engineering of the core section. The important in this high profile,
Crossrail 2: London and Arcadis team is responsible for: time-constrained program
the South East’s new high • Design and engineering of the of activity.
core section – alignment, 11
frequency high capacity underground stations, two surface
railway, United Kingdom stations, 72km of tunnels, three
“Our program was complex
Date won/completed: portals, nine shafts, MEP services,
and demanding with an ever
systems and fire engineering
2015 / ongoing • Developing and testing the
evolving scope on which the
Arcadis team remained focused
Client: operational strategy to match the
to deliver a quality product
client’s operational concept
Transport for London (TfL) within budget and program.
• Railway system integration
They developed strong, open
OUR CLIENT’S CHALLENGE strategy and support for the whole
relationships with us, which
route including Network Rail areas
Crossrail 2 is a proposed new enabled us to overcome
(the route beyond the core section)
high frequency, high capacity challenges very quickly.”
• Undertaking a robust estimate of
railway serving London and the
the CAPEX costs and identification Isabelle Adams, the TfL PM
South East. It would connect
of project and engineering risks. for the project
the National Rail networks in
Surrey and Hertfordshire via new

29
 WHERE
WE ARE IN
THE WORLD
We have people and offices around the world. Our global
network enables us to bring our knowledge and experience
of projects worldwide and apply that expertise to specific
local needs and situations. We are based in:

Australia Jordan Saudi Arabia

Bahrain Kazakhstan Serbia
Belgium Korea Singapore
Brazil Macau Slovakia
Brunei Malaysia Spain
Canada Mexico Switzerland
Chile Mozambique Taiwan
China Netherlands Thailand
Czech Republic Oman Turkey
France Peru United Arab Emirates
Germany Philippines United Kingdom
Hong Kong Poland United States
India Qatar Vietnam
Indonesia Romania
Italy Russia

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HEAD OFFICE
Arcadis NV
‘Symphony’
Gustav Mahlerplein 97-103
1082 MS Amsterdam
P.O. Box 7895
1008 AB Amsterdam
The Netherlands
+31 (0)20 2011 011
info@arcardis.com
www.arcadis.com

31
CONTACT
Bas Bollinger
Global Leader Rail and Urban Transport
T +31 (0)334 771000
M +31 (0)627 060414
E bas.bollinger@arcadis.com